Frequently Asked Questions

How to Buy
Do I have to bid from my computer?
Bidding from your computer is the quickest and most reliable method of bidding. You can also
bid through the IronPlanet mobile app for additional convenience.
Where are auctions held?
Depending on their needs, sellers can list their equipment in our weekly online or onsite
auctions. Whether the auction is online or onsite, bids can be placed online so buyers from
around the world can participate.Once payment is confirmed, our integrated transportation
partner VeriTread will help buyers transport items from your location or the auction site.
Can I inspect the equipment myself?
Sorry, this is usually difficult to arrange due to the distribution of equipment at the time of sale.
Our independent inspections provide detailed in-depth reports on the condition of the
equipment. This is backed up by our IronClad Assurance which lets you bid with confidence,
even without needing to see the equipment yourself.
Which items have a reserve?
Items in our Featured Auctions and onsite auctions do not have a reserve price.
Who can answer questions on the equipment?
Our Customer Care Agents and Sales Representatives are ready to help you. Just call 888-
433-5426 and we'll do our best to answer your questions.
Will I have to pay sales tax?
Retail sales of tangible personal property in most states are generally subject to sales tax.
Construction equipment is generally considered tangible personal property. In some instances,
retailers must collect use tax, rather than sales tax. A common example of a purchase subject
to the use tax is a purchase of an item for use in California from an out-of-state retailer. The tax
rate for sales and use taxes are generally the same. More info on Sales Tax More info on
Sales Tax in California

How LiveStream Works

Do I need to bid on my computer?
a. No, but you can! IronPlanet LiveStream feature a combination of online and on-site buying
opportunities.
b. You can bid online or on-site where the auction is being hosted.
c. IronPlanet LiveStream is used by auctions all around the country, giving buyers the
opportunity to test drive the equipment or inspect it on their own.
d. To bid on-site, visit the registration table on the auction site and get a bidder number for that
sale.ere
How do I bid online during a IronPlanet LiveStream auction?
a. Only registered and approved viewers have the ability to bid online. (See IronPlanet
Registration Requirements)
b. Access the auction on auction day by following the banners
on www.ironplanet.com and log in to be taken to the bidding console.
c. If you’ve been approved to bid, simply click the bid button to place your bid. The
 amount showing on the button will immediately be submitted as a binding bid to the
auctioneer via the on-site clerk.
d. The clerk will represent the first received online bid to the auctioneer.

How can I tell if I’m winning and what if I bid against myself?
a. When you are the leading bidder, a message will indicate that you are in the lead and the bid
button will be de-activated to prevent bidding against yourself.
b. This is also the case if you have placed a pre-bid. The bid button will disable in the bidding
console if your pre-bid is in the lead.
c. Conversely, if you are not the leading bidder, a message will indicate you are out. The bid
button will be active with the current ask.
d. When you win a lot, you will see a confirmation screen indicating the lot description and the
hammer price.
Can I prevent accidental bids?
a. Yes. Click the “lock” button in the upper right corner of the bidding interface and your bid
button will be deactivated.
b. In order to bid live, simply click the lock again to enable the bid button.
Why was my bid not accepted?
a. The most common reason why a bid is not received is because the auctioneer accepted
another bid – either a pre-bid, an online bid that was placed first, or an on-site bid.
b. The second most common reason is when a bid is placed after the auctioneer calls “Sold”.
Once the auctioneer says sold, the item is closed.
Can I place a PriorityBid as I can in the Feature Auctions?
a. Yes. PriorityBids are placed on the item page during the preview period until the item is
placed up for sale.
b. PriorityBids allow your bid to be placed before any other ONLINE bid.
c. The auctioneer determines both the bidding increment and which bids are accepted.
Can I increase my PriorityBid?
Yes. Simply place a new bid and specify your new maximum amount. You may increase your
maximum bid amount at any point during the auction, whether or not you are the lead bidder.
Can I decrease or delete my PiorityBid?
No. All bids in placed in any IronPlanet or IronPlanet marketplace auction are final and binding.
You can always increase, but can never reduce or rescind, your maximum bid amount.
Do I have to bid in whole increments?
a. No. Unlike during an IronPlanet featured auction, the auctioneer sets the increments during
live auction. There is no set increment and it changes based on the auctioneer, the pace of the
auction, the estimated value of the item, and other factors.
b. However, it is best to bid at round dollar amounts in order to improve the chances of your
pre-bid being accepted.
c. Example: As a general rule, the auctioneer will not take a bids at less than $2,500
increments when the bidding reaches $100,000. Therefore a pre-bid of $101,000 will not be
accepted.
d. Example: An $11,000 bid is more likely to be accepted than a $10,500 bid, unless the
auctioneer cuts the bid increment at that time.
e. The best rule of thumb is to place a pre-bid for the maximum of what you would bid if you
were physically at the auction and in round numbers. The auctioneer will only place a bid on
your behalf at the then current increment.
Can I bid during preview?
Yes. Just place a pre-bid on any item up for preview and when the auction opens, our system
will automatically submit your bid for you during the auction.
What happens if two bids or PriorityBids tie?
a. As is the case in Featured Auctions, the PriorityBid placed earlier takes precedence. The
second bidder will need to bid higher in order to have the highest PriorityBid. The highest
PriorityBid is placed as the leading online bid and is presented to the auctioneer ahead of other
online bids.
b. During Live auctions, an online and onsite bid may be placed at the same time. It is the
responsibility of the Auctioneer to determine which bid to accept based on their best
judgement.

Checkout
What kind of information should I have available during the Checkout Process?
There are two important pieces of information that you will need to complete your Checkout
process successfully:

 Your sales tax exemption certificate, if you believe you are exempt from sales tax.
 Buyers exporting equipment will also be asked to declare their US port of export.

If your resale certificate is already on file for your equipment destination state, your resale
exemption number will pop-up automatically during Checkout. If your resale certificate is not on
file, you will need to provide a copy of your resale certificate using the bar-coded fax form
provided for your convenience. You can print this fax form during Checkout and from the Post
Sale page. More information can be found here.
How long will it take for me to complete the Checkout process?
If you have your tax exemption status before you start Checkout, the process should take you
less than five (5) minutes.
When will I be able to see and print my Invoice?
You will be able to access your Invoice immediately after you have completed Checkout.
What if I cannot get through the Checkout process successfully?
Please call customer care at (888) 433-5426.
Can I Checkout multiple pieces of equipment at the same time?
Yes, you can.
Once I have completed Checkout, can I make changes to my delivery address or tax
exemption status?
You will be able to make changes to your Checkout information up to three (3) business days
after the auction. However, if you have completed Checkout and made full payment, you will
not be able to modify the Checkout information yourself. You will need to speak with one of our
customer care agents to make any modifications to your Checkout.
What happens if I fail to checkout during the three (3) business days following the
auction?
Call customer care at (888) 433-5426 and they will provide Checkout assistance for you.
When can I request shipping quotations from IronPlanet's Transportation Partners?
During the Checkout process you will be asked if you want to receive transportation quotes for
your purchase. You will receive an email from our transportation partner VeriTread notifying
you when a carrier has provided a quote. You can access the quotes from your Post Sale
page.

I haven't decided what the delivery address will be. I'm considering more than one
address.
If you don't know your delivery destination immediately after the auction, you have up to three
(3) business days to complete the Checkout process and make full payment. Equipment must
be moved from the seller's yard eight (8) business days after the auction.
Why do I have to provide a Bill of Lading?
To be able to exempt your purchase from sales tax in the equipment pick-up location state, you
must provide evidence that you have moved this equipment by common carrier to another
state or exported it out of the U.S. More information can be found here.
Why do I have to provide the domestic Bill of Lading when the Export document is
evidence that the item left the United States and is therefore exempt from taxes?
In the U.S., each state has their individual sales tax regulations. The domestic Bill of Lading
(using a common carrier) exempts your purchase from being taxed in the pick-up location
state. This Bill of Lading proves that you did not take possession of or use the equipment in the
pick-up location state prior to transporting it to your port of export. More information can be
found here.
What if I can't provide the Bill of Lading or Export documents within 10 days? My
transportation may take longer than this.
If you are unable to submit your Bill of Lading or a preliminary Bill of Lading showing that the
item is destined to a port of export within 10 days, you will be required to pay sales tax. You will
need to provide IronPlanet a domestic Bill of Lading showing the City / State equipment pick-up
location and Export documents that include the U.S. port of export and the final delivery
destination. IronPlanet will not process refund requests received beyond (10) ten-days after the
sale. After the ten-day period, the buyer may request a sales tax refund directly from the State
where taxes were paid. IronPlanet cannot apply for state sales tax refunds on behalf of buyers.
Buyers must work directly with the relevant state. More information can be found here.
Why do I have to pay sales tax? This is an internet purchase and it's going to a
different State.
Purchasing over the Internet does not exempt you from the payment of sales/use tax. If you
have equipment transported to another state for personal use or for use in your business, this
equipment may be subject to state and local sales/use tax based on the laws of your delivery
destination state.

Payment and Transfer

After purchasing a vehicle or trailer, when and how do I receive my title?
Unless otherwise noted, IronPlanet will send the title to you within 15 business days after the
close of the auction. Your title/titling document will be forwarded via a delivery source that will
allow you to track your package (Federal Express or some other service). Title inquiries should
be sent to titledepartment@ironplanet.com.
If I don't receive my title within 15 business days of the auction, what should I do?
You should locate the tracking number provided on the email you receive when your title is
sent. This information can also be found on the "Post-Sale" page. Please query the appropriate
delivery service as to the delivery status of your title. If this doesn’t resolve your issues, contact
our title department for resolution (titledepartment@ironplanet.com). Your concern will be
followed up by a member of the title team.
Does IronPlanet provide full vehicle registration services?
IronPlanet provides buyers with a transferable title but we do not provide registration services.

Does IronPlanet provide a Manufacturer's Statement of Origin (MSO) along with my

Used Equipment?
MSO documents are issued by the manufacturer of New Equipment to provide a record of
ownership prior to vehicle registration. IronPlanet does not provide an MSO for Used
Equipment.
If I buy equipment that has an out-of-state title does IronPlanet guarantee that I can
get it registered/titled in my home state?
IronPlanet will furnish a valid title from the vehicle's state. Because registration/title
requirements differ greatly from state to state, you should contact your local motor vehicle
agency for any special out-of state registration requirements. When possible, IronPlanet can
assist the Buyer in obtaining other documents necessary for registration.
If I plan to drive my purchased vehicle from the Seller's premises, what documents
should I have with me?
State requirements differ, so you should contact your motor vehicle agency for exact
requirements in your state. At a minimum you should carry a copy of your paid invoice,
insurance card and driver's license. Please be aware, some states do require that you obtain a
temporary permit (tags) issued by your motor vehicle agency to transport vehicles on road prior
to official title registration.
If I self-transport a vehicle, trailer or other equipment are my rights to dispute the
condition of the equipment any different than if I use a common carrier?
Yes. If a buyer self-transports equipment from a seller premises in any way other than common
carrier, equipment acceptance occurs as soon as you remove the equipment from the seller's
premise. If when you arrive for self-transport and the vehicle or equipment is not in the same
condition as it appeared in the inspection report, do not remove the equipment prior to calling
IronPlanet's Customer Care.
I am exportingimporting my vehicle. How should I handle the process?
As indicated previously, it can take up to 15 business days after the close of the auction to
deliver the title. In cases where the vehicle is being moved to a country outside of the US
advance notice will need to be sent to the title department
(titledepartment@ironplanet.com). This will ensure we can provide the necessary paperwork
prior to arrangements being made to pick up the equipment for shipment. Failure to provide
this notice may result in delays with the delivery of your title.
If I have an accident while driving my purchased vehicle between the Seller and
Buyer's premises, who is liable for any damages that might be incurred?
Buyers are responsible for all liability after driving or directly removing vehicles and trailers
from Seller's premises.
At my request, will IronPlanet put a different "Buyer or Company name" on a title
other than the registered name/company of the successful auction bidder for a piece of
equipment?
The Buyer's name or the Company Name entered at time of registration is the only name
IronPlanet can put on the title. When you complete the check out process, you will be asked to
confirm which name you want on your title. You will also be asked to verify the mailing address.
Contact Customer Care (888-433-5426) if there are any issues with the name (s) on your
profile.

PriorityBid
What is a PriorityBid and why is it smart to use them?
PriorityBidSM is our system for placing bids during the preview period of an auction. A significant
amount of all bidding in our auctions occurs with PriorityBids; more than 70% of items typically
have bids on them before auction day. Because they are placed during preview, PriorityBids
have a delayed effect on the price of an item: the price does not change until the auction
opens. There are several advantages of using PriorityBids:

 You do not have to be at your computer on auction day. When you place a
PriorityBid, you specify the maximum you are willing to pay for an item. You will be told
immediately if yours is the highest bid placed so far, but you will not know how much of
your bid amount remains to protect you from later bidders. Your bid amount is
confidential and our auction software will keep you in the lead against competitive bids
through the preview and on auction day or until your maximum amount is exceeded. If
you get outbid by another PriorityBid, an automatic email will immediately be sent to
you.
 You can win the item for less than your maximum amount. In our style of auctions,
the price the winner pays is determined by the price the runner-up was willing to pay.
The final price is never more than one bid increment greater than the next-highest bid.
So, if you have little competition, you can win an item for less than your maximum
amount. We recommend you determine your "no regrets" price—the price at which, if
someone else were to win, you would not regret the outcome—and then bid one
increment below that.
 Bidding early helps ensure that you are the winner. When competing PriorityBids
are placed for the same amount, the earliest bid takes precedence (it has Priority at
that price), so submitting your bid early gives you an advantage. You can place a
PriorityBid online any time day or night, or by fax during our Customer Care hours.
 Freedom to keep an eye out for other bargains. PriorityBids give you the freedom to
browse and track other items on auction day without worrying about your "must-have"
items. Our system acts as your assistant, constantly monitoring your PriorityBids and
keeping you in the lead until the price goes beyond your designated maximum bid
amount.

As auction day approaches, you can check the status of your PriorityBids in the Buying List of
My Account. Make sure your email address and notification settings are correct in My Account
Profile so that you can receive outbid notification emails. Before even being outbid, you can
increase the maximum on any of your PriorityBids by placing a new PriorityBid on the same
item for your new maximum amount (don't worry, you can not outbid yourself). Like all bids,
PriorityBids are binding and can not be retracted nor reduced.
Click here toPlace a PriorityBid in the current auction
 Sales & Use Tax
What purchases are subject to sales or use tax?
Retail sales of tangible personal property in most states are generally subject to sales tax.
Construction equipment is generally considered tangible personal property. In some instances,
retailers must collect use tax, rather than sales tax. A common example of a purchase subject
to the use tax is a purchase of an item for use in California from an out-of-state retailer. The tax
rate for sales and use taxes are generally the same.
Are sales and use tax rates and regulations the same between and among the different
states?
No, sales tax rates and regulations vary greatly from state to state.
Do all states levy sales and/or use tax?
No, there are five states that do not have sales/use tax regulations; these are Alaska, New
Hampshire, Montana, Oregon and Delaware.
Will I pay sales tax if I buy a titled vehicle in Florida?
Unless you are a Licensed Vehicle Dealer in the United States, we are collecting sales tax for
the state of Florida. However, if you are exporting your vehicle outside the United States, we
will refund the Florida sales tax after you send us the corresponding export documents.

**NOTE – You will be charged taxes (VAT) for items located in Mexico and titled vehicles
located in Florida. Once proper documentation is provided IronPlanet will issue a refund.
When can I claim a valid Exemption from sales and/or use tax?
You may be exempt from sales tax if you meet all the following criteria:

 You are a reseller of like-kind equipment as the equipment you just bought; and
 You have a valid Seller Permit (or its equivalent) from your state; and
 You have completed the Exemption or Resale Certificate for your state and
submitted it to IronPlanet; and
 You have submitted a Bill of Lading from a common carrier for shipment of your
purchase.

Why are Resale Certificates required?

If you purchase tangible personal property but intend to resale it yourself, the transaction is not
subject to sales or use tax provided the sale is properly documented. As a result, IronPlanet
will ask you to provide a Resale Certificate as proof that the property is being purchased for
resale.
What information must a Resale Certificate include?
Resale Certificates apply to a specific item being purchased. The certificate may be in any
form, such as a note, letter, or memorandum (for California-related transactions, we have an
online Resale Certificate for your use). A new Resale Certificate is required for each purchase.
The certificate must contain the following information:

 The name and address of the purchaser.

 The number of the Reseller's Permit held by the purchaser (see Note below).
 A description (including serial number or VIN) of the specific property being purchased.
 A statement that the described property is being purchased for resale.
 o The certificate must contain words that state the property will be resold or is for
resale. The use of words such as "nontaxable" or "exempt" or similar terms is
not acceptable.
 Signature of the purchaser or someone approved to act on his or her behalf.
 Date certificate was signed.

What if I do not hold a Seller's Permit?

While most states require a Resale Certificate, not all states require a Seller's Permit. If you
are a purchaser who is not required to hold a Seller's Permit but wish to make a purchase
using a Resale Certificate, you must indicate on the Resale Certificate that you do not hold a
Seller's Permit and why a permit is not required.
Some states, such as California, require a Seller's Permit; buyers from such
states must always supply a Seller's Permit number on their Resale Certificates.
What are my responsibilities as a buyer using a Resale Certificate?
You should not use a Resale Certificate if there is any question whether you will resell the
property. There may be times when you are not sure whether the items you are purchasing are
for resale or for personal use. In such cases, you should pay sales tax to IronPlanet. If, at a
later date, you resell the item before making use of it, you can take a deduction on the tax
return on which you report the sale.

I have a Seller's Permit, but where do I find a Resale Certificate?

For those states that require Resale Certificates, to support an exemption from the application
of sales tax on purchases of tangible personal property, you can usually download forms from
the website that supports your particular state's Department of Taxation or Bureau of
Equalization.
Why do I have to provide a Bill of Lading for purchases made in some states if I have
a valid Seller's Permit and provide a Resale Certificate?
Some states, such as California, require that an out-of-state buyer provide a Bill of Lading
showing that the property was transported out-of-state by common carrier prior to its use.
What if I do not use a Common Carrier?
You may be liable for sales tax--even if your purchase is for resale--if you self-transport your
purchase across state lines rather than use a common carrier. This is the case for all
equipment located in California, as one example. Unless a Bill of Lading is provided to show
that a Common Carrier transported your purchase out of the state from which it was
purchased, you are required to pay sales tax in that state, regardless of your resale intentions.
Are there any penalties for the illegal use of a Resale Certificate?
Yes. It is considered a misdemeanor in many states to issue a Resale Certificate to evade
payment of tax. Typically, each offense is punishable by a fine or imprisonment for up to one
year in county jail, or both. If you give a Resale Certificate to purchase property that you know
at the time will not be resold in the regular course of business, you can expect:

 Liability for the amount of tax due had the certificate not been used; and
 Liability for Interest payments on the tax due; and
 Penalties imposed by your state for intent to fraud or intent to evade tax; and
 Possible cancellation of your Seller's Permit.
 Sales & Use Tax in California
I hold a valid California Seller's Permit. What must I provide to IronPlanet to avoid
sales tax on purchase of equipment located within California?
California resellers can submit to IronPlanet a completed California Resale Certificate, with
their Seller's Permit Number. Each item purchased requires its own Resale Certificate, which is
available on our website upon the completion of the auction for an item. Each certificate will
include instructions to print, sign and where to fax it to us.
I do not have a California Seller's Permit. Can I still use the California Resale
Certificate to avoid sales tax?
No. Only California retailers who have registered with the State of California and obtained a
Seller's Permit can use the California Resale Certificate.
I believe I am eligible for a Partial Exemption from California sales tax. What do I
have to submit to IronPlanet so I get my partial sales tax exemption calculated on my
auction invoice?
You will find the required form(s) at the California State Board of Equalization website.
Complete the documentation that applies to your situation and fax it to IronPlanet at 925-225-
8620 immediately after notification of being the successful winner of equipment on which you
have bid.
I am a licensed California contractor but do not have a California Seller's Permit. If I
buy equipment located in California, is my purchase taxable?
Yes. If you purchase construction equipment that is located in California, your purchase is
taxable.
I am not a California reseller, but plan to move my California equipment purchase
outside of the United States, do I have to pay sales tax on my purchase?
Since you are not a California reseller, IronPlanet initially will have to charge sales tax on your
purchase. After you submit either a Bill of Lading or export documents that clearly substantiate
that your purchased equipment has reached a destination outside of California, your sales tax
deposit will be 100% refunded. Fax your Bill of Lading or export documents with the six-digit
IronPlanet Item number to our dedicated fax number 925-225-8620.
I do not have a California Seller's Permit. I am planning to move equipment I just
purchased in California to another state, do I have to pay California sales tax?
Initially, yes, but only as a temporary deposit until the equipment leaves the state. At the time
of purchase, you will have to deposit 100% of the applicable California sales tax to IronPlanet.
If you use a common carrier to transport the equipment out of California you can will get a full
refund of your sales tax deposit after submitting a completed Bill of Lading showing the
equipment pickup location and destination.
How much time does it take for my sales tax refund to be processed after I provide the
Bill of Lading?
Wire transfer refunds will be processed within 24 hours (one business day) after IronPlanet
receives the Bill of Lading, Resale Certificate, and your wire transfer instructions. Refunds
requested paid by company check can take up to 5 business days prior to mailing.
Where should I fax the Bill of Lading to insure I receive my refund of the tax?
Fax your Bill of Lading with the six-digit IronPlanet Item number on it to our dedicated fax
number 925-225-8620.
I have a Seller's Permit and Resale Certificate from another state, why do I have to
submit a Bill of Lading showing my equipment purchase left California before I
receive my sales tax refund?
California does not accept out-of-state Seller's Permit or Resale Certificates as valid
documentation of a nontaxable transaction. Only by providing IronPlanet a Bill of Lading
showing the equipment moved to a destination outside California can your purchase of
equipment located in California be considered nontaxable.
I am a California reseller. Must I pay sales tax for equipment purchased in another
state?
Initially, yes, but only as a temporary deposit. At the time of purchase, you will have to deposit
100% of the sales tax for the other state with IronPlanet. To avoid owing that tax and to get
your deposit refunded, you must use a common carrier and move the purchased equipment to
a destination within California. Provide IronPlanet both a California Resale Certificate for the
purchase and a Bill of Lading from the common carrier and your sales tax will be refunded.

International Exports
Will the seller help load equipment into a container?
No. The seller is not required to load any piece of equipment or attachment into a container.
The buyer must make arrangements for loading into containers with the buyer's transportation
company.
Will the seller dismantle equipment for shipment?
The seller is not required to dismantle any part of equipment for transportation. However, some
sellers or storing agents may offer their services for dismantling for an additional fee. The
buyer must make the request with the seller or storing agent. Contact information for the seller
will be provided once IronPlanet has received full payment for item(s) purchased. Any
additional fees will have to be negotiated and paid to the seller or storing agent. IronPlanet will
take no part in arranging dismantling unless otherwise stated on our website.
How do I get dimensions and/or specifications for my equipment?
IronPlanet cannot provide additional dimensions and/or specifications on equipment above that
which is provided in our inspection reports. Buyers may obtain dimensions and/or
specifications by contacting the original equipment manufacturer, or visiting the manufacturer's
website, contacting dealers in your area or doing your own search on the Internet. A buyer
should work with their transportation company to review common references for dimensions.
The seller may choose to assist you with additional information, but remember, the seller is not
required to provide any additional information about the equipment.
How do I contact the seller to arrange pickup?
IronPlanet will provide you with the seller's contact information once you have made full
payment. You can also find this information, after full payment is made, on our website by
accessing the Transportation Authorization link located in the Post Sale Info page for that item.
How much time do I have to pickup my equipment from the seller's location?
The buyer must remove the equipment from Seller's premises no later than eight (8) business
days after the auction closes. After the 8th business day, the seller is allowed to charge the
buyer storage fees. After sixty (60) days, the equipment may be deemed abandoned and
disposed of with all storage fees and full commissions deducted from proceeds. (Please refer
to our Full Length Terms and Conditions: section V. Completion of Transactions under Buyer
Removal of Equipment for additional information)
Buyer's Terms and Conditions
How do I participate in your auction?
To become a Qualified Buyer at IronPlanet in advance of bidding in an auction, IronPlanet
requires all buyers from outside the United States or Canada to wire a $2,000 US deposit to
receive auction-bidding privileges. If you do not win an item in the auction, the money will
remain on deposit with IronPlanet as long as a Buyer wishes to retain auction-bidding
privileges. A Buyer may request the return of their deposit from IronPlanet at any time via
email. Please note that the deposit will be refunded to the same person/company who sent the
deposit. Additionally, please click on the link below, then click on Buyer Qualification Form-
International, to complete the form and fax it back to: 1-925-225-8610.

Buyer Qualification Form - International Español | Français

Do you ship equipment overseas?
IronPlanet has available to our buyers through our third party Transportation Partners a list of
transportation companies that will assist in overseas shipping. Many of these companies will
also provide you with non-binding transportation estimates before the auction and after the
auction. Transportation is the responsibility of the buyer, IronPlanet itself does not coordinate
or transport equipment. Please contact us if you are interested in receiving more information on
transportation.
Will there be any other charges once we are the successful bidder?
In addition to the bid amount, you will be responsible for the transaction fee and any applicable
state and local sales taxes. Please see Terms and Fees for more
information. http://www.ironplanet.com/jsp/s/howto/howtoBuy.html?id=21
Additionally, you will be responsible for the full cost of transportation payable directly to the
company you hire to transport the equipment.

How long do we have to pay for the equipment?

Full payment is due to IronPlanet within 3 business days after the auction. You will need to
complete our Checkout Process immediately after the auction in order to print an Invoice
which correctly recognizes your tax exemption status and delivery destination. Your Invoice will
be available to you when you complete the Checkout Process. You will be able to access your
Invoice anytime after Checkout by using the Invoice link located in the Post Sale Info page for
that item.
Any items not paid within terms will be considered in default and the buyer will be subject to a
"Default Penalty" equal to any deficit that may occur when the item is resold plus a 14%
commission on the resale price with a minimum fee of $2,000. This fee will be applied
separately to each individual unit on which the winning bidder defaults. Please ensure your
financing is arranged prior to bidding to ensure that the full payment will be received on time
and to avoid any Default Penalties.
I'm exporting the equipment; do I have to pay sales tax?
If the item you purchase is for export, you will need to complete our Checkout Process after
the sale and indicate the port of export and foreign delivery address. Sales tax will not be
charged on your Invoice providing you subsequently fax us the final domestic Bill of Lading
showing the City / State of the equipment pickup location and Export documents that include
the US port of export and the final delivery destination. The Bill of Lading and export
documents must also include a description of the equipment including serial number. All
documents must be submitted to IronPlanet no later than 5 business days after Equipment is
delivered.
**NOTE – You will be charged taxes (VAT) for items located in Mexico and titled vehicles
located in Florida. Once proper documentation is provided IronPlanet will issue a refund.
Will I pay sales tax if I buy a titled vehicle in Florida?
Unless you are a Licensed Vehicle Dealer in the United States, we are collecting sales tax for
the state of Florida. However, if you are exporting your vehicle outside the United States, we
will refund the Florida sales tax after you send us the corresponding export documents.

**NOTE – You will be charged taxes (VAT) for items located in Mexico and titled vehicles
located in Florida. Once proper documentation is provided IronPlanet will issue a refund.
I paid sales tax and I shouldn't have?
In order to refund sales tax within sixty (60) days of auction sale, you will need to provide
IronPlanet a domestic Bill of Lading showing the City / State equipment pick-up location and
Export documents that include the US port of export and the final delivery destination.
IronPlanet will not process refund requests received beyond (60) sixty days after auction. After
the sixty-day period, the buyer may request a sales tax refund directly from the State where
taxes were paid. IronPlanet cannot apply for state sales tax refunds on behalf of buyers.
Buyers must work directly with the cognizant state.
When submitting a request for a tax refund, please provide your Bank wiring instructions
including:

 Bank Name
 Bank Address
 Name on Bank Account
 Swift Code
 Account Number
 ABA or Routing Number

Will I be required to fill out any documents for the export of the equipment?
The buyer is responsible to arrange transportation and complete any required paperwork for
customs. Please contact a customs broker or freight forwarder regarding exact requirements
for exporting. As part of our service to the buyer, IronPlanet can provide you with a list of
freight forwarders or customs brokers.
Will IronPlanet assist in locating a local transport company and freight forwarding
company to handle the shipping of the equipment to our country?
The buyer is responsible to arrange transportation. IronPlanet can provide you with a list of
freight forwarders or customs brokers prior to the auction. After the auction, you will be able to
request transportation quotes from our Transportation Partners directly through the IronPlanet
website.
I may not be able to export the equipment within 60 days. It takes time to make the
arrangements through customs or to fill a container or to book a vessel. Can I have an
extension?
Our terms and conditions state that the buyer must remove the equipment from Seller's
premises no later than eight (8) business days after the auction closes. After the 8th business
day, the seller is allowed to charge the buyer storage fees. If you leave your equipment on the
seller's yard, after sixty (60) days the equipment may be deemed abandoned and disposed of
with all storage fees and full commissions deducted from the proceeds of sale. If you are
unable to provide documentation of export within 60 days, IronPlanet will not waive sales tax
on any future purchases until all outstanding Bill of Lading and/or Export documents are
received.
What is required to export an item from Canada?
Click here for information on exporting items from Canada
What is required to import an item from the US into Canada?
Click here for information on importing items into Canada

Tax Free Exchanges

What is a Tax Free exchange?
The term "Tax Free exchange" is a reference to Internal Revenue Code Section 1031. This
section of the law allows taxpayers to trade one piece of property for another without paying
federal income taxes on the transaction provided certain qualifications (discussed below) are
met. To put it another way, a taxpayer selling an old piece of property is able to defer the
federal income taxes that they would have paid on the sale of that old property into the
purchase of new property if they follow the rules of the code section.
What are the advantages of a Tax Free exchange?
The advantage of using a Tax Free exchange is the deferral of the tax. This allows a taxpayer
to have more cash available to invest in the replacement property. For example, if the taxpayer
is selling a piece of equipment that has a $20,000 gain and is in a 30% federal tax bracket, the
taxpayer has approximately $4,500 ($20,000 @ 30% less fees related to the exchange) more
cash to invest in the replacement property since the taxes are deferred until the replacement
property is sold. In terms of state tax, some states have full conformity with federal income tax
law while other states do not. You will need to look at the specific state you are concerned with
to answer that question.
What are the requirements for a Tax Free exchange?
The Code does have specific time sensitive deadlines that MUST be respected as well as
specific restrictions on how the sales proceeds must be handled. That is why you need a
Qualified Intermediary to assist with the transaction. A sale and a reinvestment in replacement
property can be converted into a Tax Free exchange by means of an exchange agreement and
the services of a Qualified Intermediary.
What is IronPlanet's role in a Tax Free exchange?
IronPlanet will work with any qualified intermediary to help our customers benefit from a Tax
Free Exchange. If you need a recommendation for an intermediary, contact IronPlanet
Customer Care at 888-433-5426
What is a qualified intermediary?
A "Qualified Intermediary" conducts the Tax Free exchange. Internal Revenue Code
regulations contain a very specific definition of a Qualified Intermediary. The Qualified
Intermediary is bonded and holds money from the sale of an asset in a bank trust account on
the behalf of the client until the client has found replacement property within the set time limits.
The Qualified Intermediary will then complete the transaction for the client and will use the
funds in the trust account to pay for the replacement property.
Can I still use a Tax Free exchange if I purchase the replacement piece first?
In most cases, yes. This would be a "reverse exchange". As long as the requirements of
Internal Revenue Code Section 1031 are satisfied, especially with regards to timing and money
flow, 1031 Exchanges can be either a forward exchange (sell then buy) or a reverse exchange
(buy then sell).
When Do I Need To Start The Process?
There is a time limit in within which the sale and purchase must be completed for the
transaction to qualify for a Tax Free exchange. It is important to start the process right away to
take advantage of the timing issues and to be fully eligible under Code 1031.
What are the costs of this service?
A Qualified Intermediary will charge a service fee dependent upon the complexity of the
transaction. The complexity is determined by several factors including the number of pieces of
property involved, the size of the transaction and the level of assurance you require.