Cips

“Role of CHIPS in IT
Revolution Of Chhattisgarh”
in partial fulfillment of the requirement of
Master of Philosophy (Commerce)

Durga Mahavidyalaya, Raipur (C.G.)
Affiliated To
Pt. Ravishankar Shukla University, Raipur(C.G.)
Dr. S.S. Khanuja

Head, Department of Commerce
Durga Mahavidyalaya, Raipur (C.G.)
Guided By: Submitted By:

Dr.Babita Pathak Arun Vadyak
Professor (Research Worker)
Durga Mahavidyalaya,Raipur (C.G.)
DurgaMahavidyalaya,Raipur(C.G.)
Durga Mahavidyalaya, Raipur(C.G.) 1

DECLARATION
I hereby declare that the present dissertation , which topic is “ Role of

Chips in IT Revolution of Chhattisgarh” is my own work which I
have completed under the guidance of Dr. Babita Pathak of Durga
Mahavidyalaya Raipur.
I further declare that to the best of my knowledge that the thesis does
not contain any part of any work which has has been submmited for the
award of any degree either in the University or in any other University/
Deemed University without proper citation
Signature of Research Worker
(Arun Vadyak)

Acknowledgement
When a person does research work, he requires guidance, help, assistance,
and motivation. Therefore , I thanks to all those seniors, friends, well wishers,
and subordinates whose love, encouragement, affection , wishes and help has
been received by me in completing and recovering the thesis work in a real
form and also thanks to those employees whose have helped me in collecting
information.
Firstly, I thank to my guide and motivator Dr. Babita Pathak, Professor,

Durga Mahavidyalaya Raipur who have given me valuable suggestions and
has guided me as She has been continuously guiding me otherwise this
dissertation would have been a difficult task for me to complete successfully .
I remain always thankful to respected Dr. Shri Ram Dhuppad, Principal

Durga Mahavidyalaya,Raipur who has been continuously monitoring us for
the successful completion of dissertation .
I also remain thankful to Dr.S. S. Khanuja , head department of commerce

Durga Mahavidyalaya and Dr. K.K. Begani head department of
management Durga Mahvidyalaya who have given me valuable suggestion
time assistance as and when required .
Last but not least, I thank to all those who have directly or indirectly helped
me in successful completion of this thesis. It is very difficult to evaluate the
help and assistance of various persons in words but even though I am giving
my thanks to those who have given me valuable time ideas and suggestions
for the completion of my dissertation successfully.
Lastly I thanks to all my friends who have taken a great hardship for my
thesis. I am very much thankful to all of them.
(Arum Vadyak)

CHAPTERISATION
Contents Page No.
Part – I Introduction and Research Methodology 1-6
Introduction 1
Objectives 2
Research Methodology 4
Hypothesis 5
Limitations 6
Part II Brief Description of Chhattisgarh State 7-13
Part III An Introduction to IT Bodies 14-67
3.1 NIC 14
3.2 NASSCOM 20
3.3 CHIPS 27
3.3.1 About CHIPS 27
3.3.2 Governing Structure 28
3.3.3 Chips Team 30
3.3.4 Capacity Building 31
3.3.5 Current Project 32
I. Choice 32
II. e-Gram Suraj 40
III. Gyan Vinimay 45
IV. Bhuinyan 47
V. G I S 50

3.3.6 UP Coming Projects 54
I. C.G. SWAN 54
II. State Data Centre 57
III. Smart Card Transport Management System 59
IV. e-Procurement 61
V. e-Government Road Map 64
VI. Common Service Centre 65
Part-IV IT and ITes Policy 70-96
Part-V Problems and Suggestions 97-98
5.1 Problems 97
5.2 Suggestions 98
Part-VI Bibliography 99-101
6.1 Bibliography 99

Part – I
Introduction and Research

Methodology
Introduction
Objectives
Research Methodology
Hypothesis
Limitations

Part – II
Chhattisgarh a profile

LOCATION OF CHHATTISGARH IN
INDIA

Part – III
An Introduction to Indian IT
Bodies
• NIC
• NASSCOM
• CHiPS
• Information Technology and ITES
Policy

National Informatics
Centre
(NIC)

NASSCOM

CHiPS

CHiPS CURRENT
PROJECTS
• CHOICE
• E-Gram Suraj
• Gyan Vinimay(E-Class
Room)
• Bhuinyan
• GIS

CHIPS UPCOMING
PROJECTS
• C.G. SWAN
• State Data
Centre
• Smart-Card
Transport
Management
Systems
• e-Procurement

• Common
Services Centre
Information Technology and ITES

Policy

Information Technology and ITES
Policy
Government of Chhattisgarh
Table of Contents
1.0 Vision …………..
2.0 Objectives …………..
3.0 Development Strategies …………..
4.0 Action Plan
4.1 Technology enabled governance ………….

4.2 Infrastructure and Human Resource
Development…….
4.3 Extended government support for Information

Technology
development ………..
5.0 Public Private Partnerships ………..
6.0 Implementation and Monitoring Framework

………..

Part V
Problems and Suggestions
Part – VI
Bibliography
6.1 Bibliography
Part-VI Bibliography
6.1 Bibliography
Introduction
Chhattisgarh State with wide-ranging socio-economic disparities is now

witnessing the ongoing Information Technology (IT) revolution. The
Government of Chhattisgarh visions ‘Vikas mool mantra, Aadhar loktantra’
(‘Driving Development through Democratic Governance’) and believes
Information and Communication Technology (ICT) is a particularly
important medium for the state in reaching out and improving livelihoods
specially for its overwhelming SC / ST population across 44% forest area,
which had largely remained untouched by modern development.
An overwhelming proportion of this population are dependent upon

agriculture and forest for their basic livelihood. Despite significant
bottlenecks of limited access to market related information, monsoon
forecasts, government schemes, information on modern farming practices, etc
agriculture and forest contribute significantly to the State’s income. ICTs has
the potential to significantly improve this contribution. In doing so,
Government of Chhattisgarh seeks to create an IT environment in the state
wherein investments in IT are not only encouraged but actively facilitated.
The purpose of this policy document is to set expectations for quality and
excellence in state government services to citizens, state transactions with
citizens and businesses, and internal state governmental operations /
functions through the strategic deployment of information technologies, and a
concentrated focus on the opportunities of the information and
communication technologies. This policy is also to promote goals for states to
achieve and to build on the work being done by the private sector and state

organizations, use strategic thinking to suggest reasonable yet challenging
goals for the state.
The State of Chhattisgarh recognizes the importance of Information and

Communication Technology as a key enabler in its economic development
and improving the quality of life.
Accordingly, the State has prepared its IT policy with a vision of establishing
an information society consisting of informed, active and therefore
responsible citizens the basic tenet of a true democracy. It seeks to provide all
citizens widespread and easy access to government services, in the local
language effectively addressing the existing digital divide and promoting
entrepreneurs.
The State's IT Policy has been designed to achieve the

Governments vision of creating an ‘e’nabled Society
effectively contributing to the Social and Economic
Development of the State, where there are no islands of
elitism or isolated conclaves of wisdom. The state seeks
to create a knowledge society where access to
information and knowledge would be symmetric amongst
all seekers and users and every citizen must feel
comfortable in accessing information through IT directly or
through public - private partnerships.

Objective of T he Study
The first objective of this thesis is to study, evaluate, analyse and conclude
the achievements of the promotional body CHIPS in implementing the IT and
ITES programmers in the Chhattisgarh State through the concept of IT
Education as all know that Chhattisgarh has been the backward state of the
country.
The scope of the CHIPS is in whole Chhattisgarh , with planning and

implementation of its various current and upcoming projects. One of the aims
of the study is to evaluate the positive and negative role of CHIPS in IT and
ITES projects implementation in Chhattisgarh State.
It conceptualizes, conceives, plans, implements, milestones, and impact in the

region. Another objective of the study is to evaluate the organizational and
structural status on theoretical and practical basis. It can also throw light on
the achievement of the organization in information technology growth.
In this proposed topic, the objective is to:
• Evaluate and analyze the working, objective, and aim of

the CHIPS
• Critically appraise the organizational status of CHIPS
• To fact fully analyze the concept, progress of various IT

and ITES Projects that need to be considered.
• Its role in attracting and encouraging IT talents,

entrepreneurs and innovators.
• To evaluate the upcoming projects

• To consider the institutional framework for private sector
participation.
• To consider Government policies and incentives.
• To review the current scenario and identify potential for

further development of IT and ITES in the State.
Research Methodology
We know that the researches and surveys are mostly related to the arts and
science but now –a- days the research in the field of economics, and
commerce can not be ignored as it is logical and gives various important
conclusions.
Important aspects of the research methodology is to provide direction and

favorable suggestions to reach correct decision in research work by giving
basis for preparing plans, policies and programmers of economic growth
through changes in living standards, increase in economic activity of human
being, change in status of wants, technological changes and development for
the utilization of resources, nature of consumptions and distribution etc.
The data, figure and information available through various IT and ITES
projects and other sources has been classified, tabulated, edited and
scientifically analyzed to the actual results. While collecting the information it
has been considered that the research methodology should be flexible enough
to make necessary adjustments. Therefore, research methodology has been
decided by considering physical, practical, theoretical factors and conditions
affecting it.
The proposed topic requires facts and data for analyzing, verification and
interpretation of above objectives without bias so, for this purpose, sources of
information has been classified in to:
• Primary Source – Basically, the data has been collected

from the reports, journals, magazines, newspapers, press
releases by CHIPS, State Statistical Departments,
Ministry of Information Technology, NIC, NASSCOM
etc.

• Secondary Source – In this proposed topic of study,
secondary data has been collected from the literature
published for IT Promotional Bodies, industries, and
books, write-ups of various learned persons.
Hypothesis
With the growth of the Internet, the availability of information on any subject
has increased manifold. With reference to booming IT industry, BPO then
KPO and so on, it is clear concept that if all necessary and basic
infrastructure facilities and favorable environment will made available, Then
it will be a key enabler in its economic development and improving the
quality of life.
It is apparent that the active promotion and development of IT and ITES

projects with IT education would have to be a great strategy for quality and
communication technologies
The development of IT industries and infrastructural change has gained

momentum in the state.EOI and MOU between state and IT companies are
recent proof for the same. In this proposed topic, it has been tried to explain
the role of CHIPS towards growth and progress of Chhattisgarh.

Limitations
The proposed topic is based on the achievements and working of CHIPS.

Therefore its basic limitation is the progress of its various on going as well as
up coming projects and implementation in the state only.
In our country, it is very difficult to collect data and also it is labour based
process. I have tried to keep the secrecy of the information provided by
various officers, clerks, employees and others. There is some information
which was to be collected from Administrative officers through which we
sometimes got insulted and feel disgusted. There are certain people who have
negative approach and are to be met frequently to be interviewed. This is also
a lesion from a researcher. Even there are some people who have eager in the
field of research and come forward for the help in research. They are also
very curious about the conclusion and result of the research.
Another important limitation of the research work is the time and cost factor
which has to given a lot .But what is learned from the research is more than
the money and time utilised.

Overview of Chhattisgarh
The state of Chhattisgarh is spread over an area of 135194 square kilometers
and comprises of sixteen districts of Koriya, Surguja and Jashpurnagar to the
north, Korba, Bilaspur, Janjgir Chhampa and Raigarh
in the North central, Kawardah, Rajnandgaon, Durg,
Raipur, Dhamtari and Mahasamund in the centre and
Kanker, Bastar and Dantewara in the South. According
to the 1991 Census, the total population residing in the
Chhattisgarh was 1.761 crores, which was 2.1 percent of
the population of India. The state of Chhattisgarh is carved out of 30.49
percent of the land area and 26.6 percent of the population of the undivided
Madhya Pradesh.
The state of Chhattisgarh has 20378 village of which 19,720 are inhabited
villages. The state has a total of 96 tehsils and 146 janpad panchayats or
blocks. Out of the total 465 cities and towns of the undivided Madhya
Pradesh, 95 cities & towns is in Chhattisgarh, including 6 Class 12 towns.
Population
The Population of Chhattisgarh was 1.761 crores in 1991 and has a
population density of 130 persons per square kilometer. The new state had an
urbanisation rate of 17.4 percent in 1991, much lower than that of Madhya
Pradesh, which was 25.3 percent. Of the five main rajbhogi towns of
undivided Madhya Pradesh, Chhattisgarh has one, Raipur.
The largest concentration of population for the state is in the districts in the
central and north central parts. Raipur and Durg have the maximum
population, which comprises 14.4 and 13.6 percent of the states entire
population in 1991. These two districts along with Bilaspur and Surguja
make up for 47 percent of the entire population. The spread of urban

population also differs in its level of concentration. Raipur and Durg account
for almost half of the total urban population in Chhattisgarh. The other
districts apart from Bilaspur and Rajanandgaon have less than six percent
urban population. The low urbanization is even more evident when we see
that only four districts of Durg, Koriya, Raipur and Bilaspur had an
urbanisation rate of over 20 percent in 1991.
7
As per the 1991 census, the state of Chhattisgarh has 28.6 percent of the
total rural population of the undivided Madhya Pradesh. Chhattisgarh
absorbs 37.1 percent of the scheduled tribes and 22.3 percent of the scheduled
castes of the undivided Madhya Pradesh.
Gender
The gender ratio for Chhattisgarh according to the 1991 census was 985,
which is very high when compared to most other regions of India. Except for
Kerala, the new state of Chhattisgarh has a higher gender ratio than all other
states. This does not include a comparison with the two other new states of
Uttarakhand and Vananchal.
The gender ratio in rural areas is 1000, but the urban gender ratio, on the
other hand is very low at just 917. The trend of a very
low urban gender ratio is common across different
groups in Chhattisgarh. The gender ratio amongst the
tribal groups in the state, based on the 1991 census was
1009, but it falls to a low of just 920 for urban areas.
Similarly the gender ratio for all scheduled castes was
987, whereas it was 853 in urban areas.
It is not only the tribal communities that have a high gender ratio. The non-
scheduled tribes and castes have a gender ratio of 971 in 1991. This figure is
high and shows that women in Chhattisgarh are in a better condition in
comparison to most of India.
Out of the sixteen districts that comprise Chhattisgarh, eight had a gender
ratio of over 1000 in 1991. It has generally been seen that Scheduled Tribes
have a gender ratio of over a 1000, but in the Chhattisgarh districts that have
a relatively lower Scheduled Tribes population, the gender ratios have been
higher. Janjgir Chhampa has a gender ratio of 1007, but only 12.2 percent
tribals Kawardha has a gender ratio of 996 and a Scheduled Tribe population
of 20 percent, Raipur has a gender ratio of 983 while its Scheduled Tribe
population is 13 percent. Dhamtari’s gender ratio is 1009 and its Scheduled

Tribe population is 27 percent and Mahasamund has a gender ratio of 1015
and a Scheduled Tribe population of 28 percent.
The Infant Mortality Rate for the girl child in Chhattisgarh was 83 per 1000
live births in 1991. Looking at the over all trends in the IMR of undivided
Madhya Pradesh, it has dropped from 119 for females in 1991 to 90 in 1997,
8
And we can expect that the female IMR in Chhattisgarh would also have
declined by around ten to fifteen percent. The female life expectancy at birth
in 1991, according to estimates derived from Census data was 62 years.
The Worker Participation Rate of 41 percent for women in Chhattisgarh is
much higher than the Worker Participation Rate of 29.6 percent for Madhya
Pradesh. About 92 percent of main workers amongst women were engaged in
agriculture in 1991.
Scheduled Tribes
The scheduled tribes, with a population of over fifty seven lakhs constitute
32.5 percent of the State’s population as per the 1991 Census. Almost 98.1%
of this population lives in the rural areas and only 1.9%
lives in urban Chhattisgarh. Amongst the larger states
in India, Chhattisgarh has the highest percentage of
population of people from the Scheduled Tribes.
However, Madhya Pradesh is still the home to the
largest population of Scheduled Tribes in India.
The Scheduled Tribes are concentrated in the southern, the northern and the
north-eastern districts. The highest concentration is in the erstwhile Bastar
district. The new district of Dantewara has 79 percent tribal followed by
Bastar (67 percent) Jashpur (65 percent), Surguja (57 percent) and Kanker
(56 percent).
The Gonds at 55.1 % form the largest proportion within the tribal
population. They are distributed almost equally, in urban and rural areas.
The Oraons the Kawars, the Halbis, the Bharias or Bhumiars, the Bhattras
and the Napesias also form a substantial portion of the tribal population.
Thirty other Scheduled Tribes have small population residing in various
pockets across Chhattisgarh. The Gonds are concentrated in the hilly parts of
Southern Chhattisgarh but are also spread across most districts, whereas the
Baigas, Bharias, Korwas and Napesias occupy only specific pockets. The
Bhattras, Kolams and Rasjas largely live in Bastar and the Kamars in

Raipur. The Halba tribe inhabit parts of Bastar, Raipur and Rajnandgaon
and the Oraons live in Surguja and Raigarh districts.
There are 9500 villages, or 48 percent of all inhabited villages, which have
more than half their population belonging to the tribal groups. Thirty percent
of all inhabited villages have more than three fourths population from the
scheduled tribes. Tribal constitute 100 percent of the population in 1262, or
96.4 percent villages. The districts of Raipur, Durg and Janjgir Chhampa
have less than twenty percent tribals.
Scheduled Castes
In 1991, the Scheduled Castes with a total population of 21.5 lakhs comprised
12.2 percent of the total population of Chhattisgarh. Most of the Scheduled
Castes are found in the central and north central parts of Chhattisgarh. The
districts of Janjgir Chhampa., Bilaspur and Raipur had over 15 percent
scheduled castes in 1991. The relatively larger concentration of scheduled
castes is found in Raigarh, Kawardha and Mahasamund districts. On the
other hand, Koriya, Bastar, Jashpur, Dhamtari, Surguja, Kanker and
Dantewara have fewer people belonging to these communities.
Geography
Chhattisgarh is situated between 17 to 23.7 degree North latitudes and 8.40 to
83.38 east longitude. Chhattisgarh abounds with hilly region and plains. It
receives an annual average rainfall of 60 inches. Rice is the principal crop of
the state. Uttar Pradesh to the North, Jharkhand to the North East, Orissa to
the east, Andhra Pradesh to the south-east and south, Maharashtra to the
south-west, Madhya Pradesh to the west and north-west form its boundaries.
Climate
The Climate of Chhattisgarh is mainly tropical, humid
and sub-humid. The climate is hot because of its
positioning on the tropic of cancer. May is the hottest
month and December-January is the coldest ones. The
state is completely dependent on the monsoons for rains.

Rivers
Mahanadi is the principal river of the state. Other major
rivers are: Sheonath, Hasdeo, Mand, Eeb, Pairi, Jonk,
Kelo Udanti, Indrawati, Arpa & Maniyari.
Forests
Chhattisgarh is rich in forest resources. About 44% of the total area of the
state is under forest cover. Chhattisgarh is famous in the
entire country for its sal forests. In addition, teak,
bamboo, saja, sarai, haldi etc. are also found in large
numbers. Tendu leaf, which is used in beedi-making, is a
principal forest produce of the state. Chhattisgarh
produces a large number of minor forest products as
well.
Industries
Chhattisgarh has been famous for its rice mills, cements and steel plants.
Durg, Raipur, Korba and Bilaspur are the leading districts in the field of
industrial development in the state. Bhilai Steel Plant (BSP) in Durg district
happens to be the largest integrated steel plant of the country. Establishment
of BSP in 1950's led to development of a wide range of industries at Raipur
and Bhilai. Raipur district has got the rare distinction of having the largest
number of big and small-scale cement plants. Bilaspur and Durg districts too
are home to a number of large-scale cement plants korba, with a number of
power generating units established by NTPC and MPEB, is among the
leading power generation centers of the country. Aluminium and explosive
plants are also located in CORBA district. There are a number of industrial
growth centers in the state which host hundreds of industrial units. The
principal growth centers in the state are: Ural and Sitar (Rapier); Borax
(Drug) and Sprite (Boalsburg).
Transportation and Communication Facilities

These facilities are in developing stage in Chhattisgarh. The total length of
rail lines in the state is 1000 Kms. Total road length is 32,385 Kms. out of
which 21,686 is tarred and 10,699 Kms. is not tarred.

Tribes
There are a total of 42 tribes in Chhattisgarh, principal among then being the
Gond tribe. Besides, a large population of Kanwar,
Brinjhwar, Bhaina, Bhatra, Uraon, Munda, Kamar,
Halba, Baiga, Sanwra, Korwa, Bharia, Nageshia,
Manghwar, Kharia and Dhanwar tribe are also
found in the State.
Minerals : (in District)

RAIPUR : Limestone, diamond, alexandrite, garnet, dolomite, granite, iron
ore.
MAHASAMUND : Gold fluorite
DURG : Iron ore, lime stone, dolomite, quartzite
RAJNANDGAON : Iron ore, lime stone, fluorite, quartz, granite
KAWARDHA : Bauxite, lime stone
BILASPUR : Dolomite, lime stone
JANJGIR : Lime stone, dolomite
KORBA : Bauxite, coal
RAIGARH : Lime stone, coal quartzite
KORIA : Coal, fire clay
BASTAR : Lime stone, dolomite, tin ore, diamond
DANTEWADA : Iron ore, Corrundum

KANKER : Iron ore, bauxite
Places of Archaeological & Cultural Importance

Sirpur, Rajim, Arang, Sirkatti (Village-Pandula), Bhoramde Temple,
Ratanpur, Malhar, Khaod, Pujaripali, Ramgarh, Deepadih, Barsur,
Dantewada, Ramgarh etc.
Principal Places of Tourist Interest

Rajim, Champaranya, Sirpur, Ratanpur, Amarkantak, Bhilai,
Dongargarh, Arang, Mainpat, Sheorianarayan, Malhar, Tala,
Bhoramdeo, Bheemkhoj (Khallari), water falls at Chotrakoot,
Teerathgarh, Mandra, Chitradhara, Tamda, Dhoomar; caves at
kotamsar, kailash, Aranyak, Sakal Narayan, Tular, Rani, Makar,
Kanak & Dongare, Dantewada, Keshkal Valley, Charama Valley,
Kanger National Park; Indravati National Park etc.
National Parks and Reserves

Sanjay, Indravati, Kanger, Valley, Badalkhol, Barnawapara, Seetanadi,
Achanakmar, Semarsot, Tamorpindla, Bhaiamgarh, Pamed, Udanti and
Gomarda.

National Informatics Centre
(NIC)
National Informatics Centre (NIC) of the Department of Information

Technology is providing network backbone and e-Governance support to
Central Government, State Governments, UT Administrations, Districts and
other Government bodies. It offers a wide range of ICT services including
Nationwide Communication Network for decentralized planning,
improvement in Government services and wider transparency of national and
local Governments. NIC assists in implementing Information Technology
Projects, in close collaboration with Central and State Governments, in the
areas of (a) Centrally sponsored schemes and Central sector schemes, (b)
State sector and State sponsored projects, and (c) District Administration
sponsored projects. NIC endeavors to ensure that the latest technology in all
areas of IT is available to its users.
Objectives:
The long-term objective of the National Informatics Centre, as approved by

the Planning Commission, Ministry of Finance and the Electronics
Commission, is ‘to establish the feasibility of a system for the provision of
detailed information to government ministries and agencies to assist them in
making decisions relating to the country’s economic and social development
planning and programme implementation’. (Annual Report of the
Department of Electronics, Government of India,1977-’78,p172.)
NIC was set up with the objective to promote economic, social, scientific and
technological activities, and also for macro-economic adjustment programme
of the Government, through the applications of IT.

Mandate:
As laid down in the Annual Reports of DOE 1976-'77 and 1977-'78, NIC was
given the mandate to
• provide this informatics service to various user agencies in

Government
• play a promotional role in creating appropriate information systems in
Government
• act as a focal point for developing, managing and operating
information system in Government
• act as a focal point for development of methodologies for designing and
implementing national information systems and data management
techniques
• act as a focal point for maintaining inventories of primary data and
computer-based systems for data collection and dissemination
• train users in information systems, data management and computing
techniques
Ten information systems were planned for development by NIC in the

following sectors:
• Agriculture
• Construction and Transport
• Education and Manpower
• Energy
• Finance
• Industry
• Small-Scale Industries
• Socio-Economic Index
• Trade and Media
• Government Archival Information
With this, NIC embarked on a grandiose mission to develop various national

data bases for use in planning and decision making by the government.

Evolution:
Starting as a small programme under an external stimulus by an UNDP

project in early 1970s, NIC started functioning in 1977 and since then it has
grown incrementally and later exponentially as one of India’s major S&T
Organizations promoting Informatics-led Development, which has helped to
usher in the required transformation to cope with the trends in the new
millennium.
NIC has played an important role of an active catalyst and facilitator in

informatics development programme in Governments at the national, state
and district levels, during the last 26 years which made them take policy
decisions to create knowledge societies – societies that can exploit knowledge
to derive competitive advantage using the opportunities provided by digital
technology. NIC has been instrumental in adopting Information Technology
and Communication Technology to reach out into India i.e. by implementing
IT applications in Social and Public Administrations.
History
BACKGROUND
Computers were used on a large scale for the first time during the World
War II for military data processing. Its non-military uses gained momentum
in the post-war period. India was one of the first countries of the world to
utilize the capability of computers in Education, R&D, Planning and National
Development. The developments during ’50s and ’60s in terms of computer
resources chronicled here would testify to this trend.

Arrival of Computers in India
1950 First Analog Computer at the Indian Statistical

Institute (ISI), Kolkata
1954 First digital computer – HEC-2M developed by
A.D. Booth at Birbeek College, London for ISI.
1955 HEC-2M operational at ISI in August
1958 URAL from the Soviet Union through the United
Nation’s Technical Assistance for ISI.
1961 First commercial computer installed by ESSO
Standard Eastern Inc., Bombay (Mumbai)
1962-1964 14 computers in R&D organization
1963 IBM 1620 at IIT, Kanpur
1964 IBM 1401 by IBM for ISI to supplant the above two
1965 CDC 3600 acquired by TIFR, Mumbai
1965-1966 30 commercial installations
1967 10 Honeywell Computers at Department of
Statistics, Cabinet Secretariat
1969 IBM computer at Planning Commission under a
grant of Ford Foundation
Number of Computers in India as on 1 August 1974
Year No. of Computers Installed

1961 2
1962 1
1963 2
1964 8
1965 12
1966 16
1967 22
1968 20
1969 21
1970 11
1971 33

1972 14
1973 16
1974 11
1971-’74* 28
Total 217
1971-’74* - Exact year of installations not known but installed during this
period.
Source: Two Hundred and Twenty First Report of the Public Accounts Committee
(1975-76) on Computerization in Government Departments. Department of
Electronics. p3,1976, Lok Sabha Secretariat, New Delhi.
Government of India Initiatives
After the war with China in 1962, the Government of India realised the
importance and felt the need of a strong indigenous electronics base for security and
national development and accordingly set up the Electronics Committee (also
known as the Bhabha Committee) under the Chairmanship of the renowned nuclear
scientist Dr. Homi J Bhabha. The Committee in its report in 1966 focused on
computers as tools “to the development of a new outlook and a new scientific
culture” and suggested the establishment of a National Computer Centre and five
regional centers.
The Electronics Committee convened a National Conference on Electronics in

1968 wherein Dr. Vikram Sarabhai, the then Chairman of the Committee, suggested
the formation of National Informatics Organisation towards fulfilling the goal of a
self-reliant electronics industry.
Recognizing the need for rapid progress in this regard, the Government of India
set up a separate Department of Electronics (DOE) with effect from 26th June 1970
with Professor M.G.K. Menon as the Secretary of the Department. The department
functioned directly under Prime Minister as a scientific department.
The Government constituted the Electronics Commission in February 1971

under the Chairmanship of Professor M.G.K. Menon.
For policy formulation and implementation through meaningful, effective and in-
depth studies in the field of electronics including computer industry, an
Information, Planning and Analysis Group (IPAG) of the Electronics Commission
was constituted in October 1971 with Dr. N. Seshagiri as its Director.

The Headquarters of the Department of Electronics were at Delhi and those of
the Electronics Commission at Mumbai (then Bombay). The IPAG as part of the
Electronics Commission was cantered at Mumbai.
GENESIS
The Electronics Commission and the DOE put forward a proposal to UNDP for
assistance to set up a National Computer Centre in Delhi for building up national
data bases, developing the methodologies for utilizing these, and for defining the
various options and paths in decision-making at the national level. A UNDP team
visited Delhi in March 1975 to study the proposal. The UNDP agreed to fund the
National Informatics Centre to the extent of US $4.4 million for the purchase of a
large computer system (costing approximately US $3.3 million), other hardware,
training, the services of experts, etc.
The 1976-’77 Annual Report of the DOE noted:
‘In view of this, action has been taken to proceed with the preliminary work relating
to the National Informatics Centre so that when UNDP financial assistance becomes
available and the major hardware is commissioned (in 1978 on the basis of current
information), the Centre can get on with its work on an expeditious basis. NIC is a
plan project administered by the Information, Planning and Analysis Group (IPAG)
of the Electronics Commission in its initial stages’.
The Advisory Council set up for the NIC in 1976-1977 had the following
composition:
Prof. M. G. K. Menon, Chairman, Electronics

1. Chairman
Commission
Shri M. Satyapal, Advisor (I&M), Planning
2. Member
Commission
Shri C.S. Swaminathan, Controller General of
3. Member
Accounts, Ministry of Finance
Prof. V. S. Rajamani, Professor, Indian Institute of
4. Member
Technology, Delhi
Col. A. Balasubramanian, Officer on Special Duty,
5. Member
Department of Electronics
Dr. N. Seshagiri, Director (IPAG) and Executive
6. Member
Director (Protem), NIC
ASSOCIATION OVERVIEW
About NASSCOM
NASSCOM is India's National Association of Software and Service
Companies, the premier trade body and the chamber of commerce of the IT
software and services industry in India. NASSCOM is a global trade body
with over 1100 members, of which over 250 are global companies from the
US, UK, EU, Japan and China. NASSCOM's member companies are in the
business of software development, software services, software products, IT-
enabled/BPO services and e-commerce.
NASSCOM was set up to facilitate business and trade in software and

services and to encourage advancement of research in software technology. It
is a not-for-profit organization, registered under the Societies Act, 1860.
NASSCOM has been the strongest proponent of global free trade in India.
NASSCOM is committed to work proactively to encourage its members to
adopt world class management practices, build and uphold highest quality
standards and become globally competitive.
In India and around the world, NASSCOM members are participants in the
new global economy and are reputed for their cutting-edge business practices
and social initiatives.
NASSCOM's Vision

NASSCOM's vision is to establish India as the 21st century's software
powerhouse and position the country as the global sourcing hub for software
and services.
NASSCOM Membership
NASSCOM welcomes as members, companies and firms that are

incorporated and/or are registered in India, which have made and will make
positive contributions to the IT industry in India and globally. Member
companies are expected to comply with the Association’s code of conduct.
Aims and Objectives
The primary objective of NASSCOM is to act as a catalyst for the growth of

the software driven IT industry in India. Other goals include facilitation of
trade and business in software and services, encouragement and advancement
of research, propagation of education and employment, enabling the growth
of the Indian economy and provide compelling business benefits to global
economies by global sourcing.
NASSCOM also endeavors to leverage IT and narrow the digital divide in

India and enable her citizens to enjoy the benefits of IT. It also boosts the
process of Innovation; IT workforce development and enhance cyber
security.
NASSCOM is achieving its objectives by following a seven fold strategy:
• Partner with Government of India and State Governments in

formulating IT policies and legislation. Partner with global
stakeholders for promoting the industry in global markets.
• Strive for a thought leadership position and deliver world-class
research and strategic inputs for the industry and its stakeholders.
• Encourage members to uphold world class quality standards.
• Strive to uphold Intellectual Property Rights of its members.
• Strengthen the brand equity of India as a premier global sourcing
destination
• Expand the quantity and quality of the talent pool in India

• Continuous engagement with all member companies and stakeholders
to devise strategies to achieve shared aspirations for the industry and
the country.
Partnership with the Government
NASSCOM acts as an advisor, consultant and coordinating body for the

software and services industry in India.
NASSCOM has representatives in various committees in the Government of

India including the Ministry of Information Technology, Ministry of
Commerce, the Ministry of Finance, Department of Telecommunication,
Ministry of Human Resources Development, Ministry of Labor and the
Ministry of External Affairs. NASSCOM also acts as a consulting body for
various State Governments in India.
NASSCOM has played a key role in enabling the government in India to

develop industry friendly policies. NASSCOM has been a proponent of free
trade, arguing for zero tariff protection, strong intellectual property and data
protection laws, deregulation of the telecom market and the creation of
software technology parks and private sector participation in the education
system - measures which have resulted in significant growth of the industry.
NASSCOM has also been engaged with various governments overseas, to

promote a win-win partnership via global sourcing. NASSCOM also plays a
role in engaging with global alliances on software quality standards,
immigration policies, WTO and free trade in services, and next-generation
best practices in global sourcing of services.
Global Partnerships

NASSCOM plays an active role in the international software community.
NASSCOM is a member of the Asian Oceanian Computing Industry
Organization (ASOCIO). ASOCIO is a group of computing industry
associations from the Asian Oceanian Region and comprises representatives
from 20 countries encompassing over 10,000 companies of the region.
NASSCOM is also a founder member of the World Information Technology
and Services Alliances (WITSA). This forum comprises of ICT associations
from around 70 countries.
Research and Thought Leadership
NASSCOM undertakes research on the ICT industry in India and the world
in order to continuously educate its members of new business opportunities,
business practices in global markets, potential threats to industry growth and
attract additional investments in India. NASSCOM research is currently the
most credible in the country and is increasingly respected in global markets.
It is backed by strong methodology, proprietary analytical tools and
processes, and partnerships with best-of-breed companies in various areas of
business, technology and strategic research and consulting.
Quality of Products and Services
NASSCOM encourages high standards of conduct to develop public

confidence and respect for its members and the industry. All the members
maintain this by abiding by the formulated code of conduct.
NASSCOM strongly believes in encouraging its members to provide global

quality products and services. The association provides assistance to its
members in achieving international quality certifications by organizing
seminars and related programs on quality standards and disseminating
relevant information.
Intellectual Property Rights
NASSCOM is an ardent supporter of strong intellectual property laws in

India. In 1990, NASSCOM began an active public awareness campaign to

educate users about the lawful use of software. NASSCOM also launched the
country's first anti-piracy hotline and India's first anti-piracy toll-free
hotline. NASSCOM has also successfully facilitated enforcement laws against
software piracy in India and helped introduce Cyber Laws. NASSCOM
continuously engages with the Government of India for required changes in
the IPR laws, keeping in line with WIPO and other International Laws and
treaties. NASSCOM also works closely with the Business Software Alliance
(BSA) to enforce copyright laws.
Partnership with Members
NASSCOM provides value-added services to its members to grow their

business and create an ecosystem which promotes growth and profitability.
These include:
• Forums for making business connections and sharing best practices

• Participation in seminars and conferences (in India and abroad) with
customer delegations
• Access to world-class research and market intelligence services; and
counsel from leading analysts and think tanks and consultants
• Access to knowledge of global business practices (taxation, legislation,
immigration policies, recruitment and branding)
• Opportunity to "give back" to the society by participation in
NASSCOM Foundation, IT Workforce development initiative and
other digital divide initiatives
• Contribute in development of global standards and thought leadership
in areas of IP creation, security, data protection, and next-generation
software quality standards
NASSCOM Forums

ITES-BPO Forum: The forum aims to build a sustainable ITES-BPO
advantage in India through research, events and manpower development
initiatives.
Emerging Companies Forum: The forum provides a platform for the

emerging companies segment to share experiences, ally on critical projects
and even focuses on partnerships to cater to customer demands.
Product &Innovation Forum: The forum work towards encouraging

product development and catalyzing innovation by providing relevant
industry information, facilitate exchange of ideas, identify issues related to
marketing, branding, investments and IP (Intellectual Property) creation and
protection. Also showcases the innovative companies of India.
Quality Forum: The key objective of the forum is to provide India with next
generation leadership in the Quality space.
Security Forum: NASSCOM actively promotes India as a Trusted Sourcing

destination. Through its 4E initiative: Engagement, Education, Enactment
and Enforcement, Forum aims to create an enabling environment in the
country for information security and compliance.
IT Workforce Development Program: The IT Workforce Development

program aims to catalyse IT industry interface with the Academia to ensure
availability of globally employable quality IT professionals.
IT Domestic Market Forum: IT Domestic Market Forum serves as the

platform for a link of the non IT sector with the IT industry and is
strategizing to develop a vision for sustainable growth of the domestic IT
market.

NASSCOM Engineering Services Forum: The forum aims to assist
engineering service providers to optimally exploit the potential for
engineering services off shoring/ outsourcing and help India achieve global
dominance in this space.
Membership Strength
The membership of NASSCOM has been steadily increasing. In 1988,

NASSCOM had 38 members, who together contributed close to 65 percent of
the revenue of the software industry. Since then, membership of NASSCOM
has grown multifold to reach over 1100 members. These members currently
account for over 95 percent of the revenues of the software industry in India.

CHiPS
The nodal agency and prime mover for propelling IT growth and
implementation of IT plans in the state is CHiPS, a Registered Society
promoted by the Government. The Chief Minister heads the High Powered
Governing Council of CHiPS. It includes Minister for Finance &
Commercial Taxes, Minister for Commerce & Industry (including IT),
Minister for Education, Minister for Panchayat & Rural Development,
Chief Secretary, eminent persons from IT industry and a representative
from the Ministry of Information Technology in Government of India.
CHiPS is involved in implementation of some mega IT Projects like

CHOiCE, e-Gram Suraj, e-Procurement, SWAN, e-Treasury, Bhuiyan and
GIS. A professional approach is being adopted for the implementation of IT
Projects using the services of e-governance experts and consultants from
corporate and academia.
Contact Details:
CEO, CHi PS
313, Mantralaya, D.K.S. Bhawan
Raipur- 492 001
Phone: 91 (771) 5014158 / 5066133 / 5080793
Telefax: 91 (771) 5066133
E-mail: chips@nic.in
Website: www.chips.nic.in

GOVERNING STRUCTURE
GOVERNING COUNCIL
EXECUTIVE BOARD
CHiPS OFFICIALS
The Governing Council
Sr.
No.
Name / Organisation Designation
Hon’ble Chief Minister, Government of

1 Chairperson
Chhattisgarh
Hon’ble Minister for Finance & Planning,
2 Member in official capacity
Hon’ble Minister for Commerce & Industries,
Government of Chhattisgarh.
Hon’ble Minister for Education, Government
of Chhattisgarh
Hon’ble Minister for Panchayat & Rural
Development, Government of Chhattisgarh
6 Chief Secretary, Government of Chhattisgarh Member in official capacity
Additional Chief Secretary, Finance &
Planning, Government of Chhattisgarh
Additional Secretary, Government of India,
8 Ministry of Communications and InformationMember in official capacity
Technology
9 Secretary, Information Technology,Member in official capacity

10 Managing Director, Bhilai Steel Plant, Bhilai Member in official capacity
Secretary, Government of India, Department
of Biotechnology, New Delhi
Director General, Council of Scientific and
Industrial Research and Secretary,
Government of India, Department of
Scientific & Industrial Research, New Delhi
Managing Director, Biotech Consortium India
Limited, New Delhi
Director, National Centre for Biological
Sciences, Bangalore
Member in individual
15 Chief Executive Officer, CHiPS
capacity

CH iPS TEAM
CEO'S OFFICE
mailto : ceochips@nic.in
NAME DESIGNATION PHONE FAX

AMAN KUMAR SINGH CEO, CHIPS 4080793, 2221304 2221304
N K K NAIR OFFICE COORDINATOR 4080793, 2221304 2221304
VIJU PILLAI OFFICE ASSISTANT 4080793, 2221304 2221304
HUMAN RESOURCE & COORDINATION DIVISION
mailto : hr-chips@nic.in
HEMANT JAIN JOINT CEO (HR) 4066277 4066205

HARISH KUMAR DISTRICT MANAGER 4066277 4066205
SANJEEV SHARMA MANAGER(PUBLIC RELATIONS) 4066277 4066205
SOHINI JAIN MANAGER (HR) 4066277 4066205
FINANCE AND ADMINISTRATION DIVISION

mailto : hr-chips@nic.in
HEMANT JAIN JOINT CEO (F&A) 4066277 4066205
D R SAHU MANAGER (ADMIN) 4066277 4066205
S.N.SHARMA MANAGER (FINANCE) 4066277 4066205
G.S.BHANWARE ASST.ACCOUNTANT 4066277 4066205
LOKESHWAR VERMA OFFICE ASSISTANT 4066277 4066205
PROJECTS DIVISION
mailto : pro-chips@nic.in
AJAY ADALA JOINT CEO (PROJECTS) 4066277 4066205
RAM KRISHNA AKULI DISTRICT MANAGER 4066277 4066205
MURLI KRISHNAN CONSULTANT (E-PROCUREMENT) 4066277 4066205
PROGRAMMER (SYSTEM
SHRIDHAR DIWAN 4066277 4066205
INTEGRATION)
BUSINESS MANAGEMENT DIVISION
mailto : bm-chips@nic.in
A M PARIAL ADDITIONAL CEO 4066133, 4014158 4066133
SAROJESH KUMAR SYSTEM ADMINISTRATOR 4066133, 4014158 4066133
GAURAV TIWARI CONSULTANT 4066133, 4014158 4066133
ASHISH JAISWAL SENIOR MANAGER (PROJECTS) 4066133, 4014158 4066133
RAHUL AGARWAL MANAGER (PROJECTS) 4066133, 4014158 4066133

CAPACITY BUILDING
Chhattisgarh is aggressively taking strides in conducting capacity building

exercises for its government employees. The mantra for introduction of IT in
Government is no expenditure on recruitment of fresh personnel. A scheme
of incentives would be introduced to motivate all Government employees to
become computer proficient, Hardware supplies are being contracted with a
compulsory clause on familiarization of employees in the operations. NISG
(National Institute for Smart Government) and other leading institutes have
been identified as organizations to help ‘Train the trainer’ to create a
resource pool within the state for e-government initiatives in the state.
State has given focus attention on capacity building as part of its strategy.
The initiatives on capacity building focus not only the top most layer of the
administrative machinery pyramid i.e the political executive but also the
humble class IV employees of the Government. In a very ambitious training
programme, whole Government machinery including the political
executives, senior bureaucrats and all class of Government employees
including class IV are being given computer training.
In order to increase the capacities of the college students, eClass room has
been rolled out. For the benefit of school children, a very ambitious
programme of creating Centre of Excellence for imparting education of
each of the district headquarters is being in an advanced stage. This Centre
of Excellence will have the 60 seater state-of-art laboratory for imparting IT
education for school children.
The following are the landmarks of capacity building.

• Basic Computer Training to all Classes of Employees
• Basic Computer Training to MLA’s
• Workshops on Specialized IT areas to the State Cabinet
• Specialized training programmes to employees
• Participation in Conferences / Seminars / Trade Fair

CHO CE i
(Online G2C Services)
Project Details:
The Chhattisgarh Online information system for Citizen Empowerment

(CHOiCE) is a revolutionary approach to citizen services and provides one
stop solution for anywhere-anytime based government. Presently more than
30 G2C and numerous G2B secured services for all the requirements of
citizen are being provided. CHOiCE project works on Public Private
Partnership model with the help of private persons appointed as CHOiCE
agents. The project has been successfully rolled out in the city of Raipur and
very soon it will be rolled out in the remaining parts of the State.
Milestones:
 The application software has been developed on Linux

and other Open Source technologies. It is perhaps the
biggest Open Source eGovernance project in the country
 Digital workflow of documents from one office to

another.
 The project is first of the sort in the country to use

three level security which includes bio-metric
authentications and digital signatures
 For the first time in the country, Private Citizens

(CHOiCE Agents) have been notified as Public Servants
under IT Act thereby enabling them to process
government documents
 Robust Application Software which has been tested

for 3000 concurrent users
 The project is IT Act 2000 compliant and provides

legal validity to its electronic transactions.

 More than 35,000 certificates already issued
Impact:
• Availability of 24x7 online Government Services
• Created employment opportunities for the citizens of

Chhattisgarh State.
• Improved the efficiency and efficacy of Government

Officers
• Capturing of data at CHOiCE Centre has enabled

departments to allocate more time for efficient Service
Delivery.
• Drastically reduced the application processing time from

CHOICE SERVICES
Raipur Municipal Corporation Services
1. Birth Registration
2. Death Registration
3. Duplicate BPL Certificate
4. BPL Survey Data Entry
5. Issue New Ration Card
6. Issue Duplicate Ration Card
7. Surrender Ration Card
8. Alter Ration Card
9. Process Application for Water Tap Connection (Private)
10. No-Objection Certificate RMC-Dangerous / Offensive Trade
11. Water supply-detailed information regarding power/hand pump
12. Water supply- information regarding damaged power/hand pump
13. Water supply-works done under different categories
14. Water supply-information regarding filter plants, intake wells and
associated plans
15. Water supply-available fund in different categories and their
expenditure
16. Receive Payment for Property Tax
17. No-Objection Certificate RDA Electric Connection
18. Grievance (RMC)
19. No Dues Certificate
20. Name Transfer of Property(RMC)
21. Name transfer for property /building(RDA)
22. Health - ward wise workers information
23. Health - Services
24. Health - vehicular route chart
25. New Lease of RMC Owned Shop
26. Renew Lease of RMC Owned Shop
27. Lease Name Transfer of RMC Owned Shop
28. Issue Gomasta /Trade License
29. Renew Gomasta /Trade License
30. Cancel Gomasta /Trade License
31. Issue Duplicate Gomasta /Trade License
32. Alter of Gomasta /Trade License
33. Process application for new building plan approval
34. Process application for building construction permission
35. Process application for Extension to building plan approval
36. Process application for Alteration to building plan approval

37. Process application for Application related to intimation of
commencement of construction
38. Process application for Application related to intimation of occupancy
of construction
39. Process application for Application for time extension -building
construction
40. Process application for duplicate building plan
41. Grant permission to develop land
42. Rashtriya Vriddhavasta Pension Yojna
43. Samajik Suraksha Pension Yojna
44. Rashtriya Parivar Sahayta Yojna
45. Empanelment /Registration of Plumber - New
46. Empanelment /Registration of Plumber - Renewal
47. Empanelment /Registration of Architect - New
48. Empanelment /Registration of Architect - Renewal
49. Empanelment /Registration of Advertising Agency - New
50. Empanelment /Registration of Advertising Agency - Renewal
51. Empanelment /Registration of Colonizer/promoter/Developer - New
52. Empanelment /Registration of Colonizer/promoter/Developer
-Renewal
53. Rickshaw Ownership Registration
54. Rickshaw Driving License
55. Renewal of Rickshaw Driving License
56. Renewal of Rickshaw Ownership Registration
57. Duplicate Rickshaw Driving/Ownership License
58. Electricity-information regarding electricity poles at different wards
59. Electricity-ward wise expenditure-new poles
60. Electricity-allocation budget-for department and expenses
Collectorate Services
1. SC/ST Certificate
2. OBC Certificate
3. Income Certificate
4. Local Resident (Domicile) Certificate
5. No Objection Certificate - Nazul
6. Public Grievance (Collectorate)
7. New Lease of Nazul Land
8. Renew Lease of Nazul Land
9. Name Transfer of Nazul Land
10. Issue Arms License
11. Renew Arms License
12. Process to obtain Nakal of a document

13. Rahat Yojna
14. No-Objection Certificate - Explosive Item Storage License
15. No-Objection Certificate - Kerosene Storage License
16. No-Objection Certificate - Petrol, Diesel Storage License
17. Rajya Bimari Sahayta Nidhi
18. Gratuitous Relief
19. Akasmita Yojna
20. Indira Awas Yojna
21. Swarn Jayanti Gram Swarojaggar Yojna
22. Credit- cum -subsidy for rural housing
Education Department (EDU) Services
1. Education-Employee Post Setup

2. Education-Employee Seniority and Promotion List
3. Education-Student Enrolment Details (Govt./Education Dept.)
4. Education-Student Enrolment Details (Govt./Tribal Dept.)
5. Education-Student Enrolment Details (Granted School)
6. Education-Student Enrolment Details (Non-Granted School)
7. Education-Student Enrolment Details (Local Body School
8. Education-Student Enrolment Details (Others)
9. Education-Student Numerical Data Details District-wise, Block-wise,
Category-wise (Primary Schools)
10. Education-Student Numerical Data Details District-wise, Block-wise,
Category-wise (Middle/High/Higher Secondary Schools)
11. Education-School Particular Details - Education
12. Education-School Student Details Enrolment
13. Education-School Result of Board Examination
14. Education-MDM (mid day meal) Plan
15. Education-FTB (Free Text Book) Plan
16. Education-CSSY (Chhattisgarh Suchana Shakti Yojna)
17. Education-Class Project (Computer Literacy)
Public Work Department (PWD) Services
1. PWD - Monthly Report for Head Office - Non-plan Grant and

Expenditure for Establishment
2. PWD - Monthly Report for Zone Office - Non-plan Grant and
3. PWD - Monthly Report for Circle Office - Non-plan Grant and
4. PWD - Monthly Report for Execution - Non-plan Grant and

5. PWD - Monthly Report for Zone Office - Plan Grant and Expenditure
for Establishment
6. PWD - Monthly Report for Circle Office - Plan Grant and Expenditure
for Establishment
7. PWD - Monthly Report for Execution - Plan Grant and Expenditure
for Establishment
8. PWD - Quarterly Report for Head Office - Non-plan Grant and
9. PWD - Quarterly Report for Zone Office - Non-plan Grant and
10. PWD - Quarterly Report for Circle Office - Non-plan Grant and
11. PWD - Quarterly Report for Execution - Non-plan Grant and
12. PWD - Quarterly Report for Zone Office - Plan Grant and
13. PWD - Quarterly Report for Circle Office - Plan Grant and
14. PWD - Quarterly Report for Execution - Plan Grant and Expenditure
for Establishment
15. PWD - Monthly Report for Division Office - Grant and Expenditure
for Work
16. PWD - Budget Report for Zone Office - Grant and Expenditure for
Work
17. PWD - Budget Report for Section Office - Grant and Expenditure for
Work
18. PWD - Budget Report for State (Format 1, 2 & 3) - Grant and
Expenditure for Work
19. PWD - Court Cases for Development Work
20. PWD - Court Cases for Establishment Work
21. PWD - List of all registered contractors class wise
22. PWD- Percentage Budget Report of Grant and Expenditure for State-
Grant and Expenditure for Work
General Administrative Department (GAD) Services
1. GAD - Establishment register of employees

2. GAD - Monthly salary voucher
3. GAD - Department wise establishment information
4. GAD - House allotment of employees of municipality
5. GAD - Departmental enquiries under consideration

Police Headquarters (PHQ) Services
1. Police HQ - Missing Persons

2. Police HQ - Unidentified Bodies
3. Police HQ - Missing Vehicles
4. Police HQ - FIR
Raipur Development Administration (RDA) Services
1. No Dues Certificate
2. No Objection Certificate of RDA Electric Connection
3. Name Transfer of Property/Building
4. Hire & Purchase of Building/Plot/Shop
5. Allotment of Building/Plot/Shop
6. Refund of Registration fees
7. Full Payment of Building/Plot/Shop
8. Demarcation of Plots
CEO Panchayat Services
1. Rashtriya Parivar Sahayta Yojna

2. Credit Cum Subsidy for rural housing
3. Rashtriya Vriddhavasta PensionYojna
4. Samajik Suraksha Pension Yojna
5. Swarn Jayanti Gram Swarojagar
6. Indira Awas Yojna
Chips Services
1. CHOiCE Agent Registration

2. Electricity Bill Payment Collection for CSEB
3. Telephone Bill Payment Collection for BSNL
4. Data Entry and uploading s/w for Birth Registration
5. Data Conversion from Arjun font and uploading s/w for BPL

e-Gram Suraj
Project Details:
In eGram Suraj project, a specific application for Panchayat & Rural

Development Department using indigenous handheld device called Simputer
has been developed. The Sarpanchs, with the help of Simputers, are being
given decision making support with the help of robust application and data
base. This data base helps in reflecting villagers assessment on sectors like
knowledge, health care, livelihood, social justice and entitled cultural natural
resource. The relevant information is made available to the Sarpanchs in
local language (Hindi) through a Simputer based on an open source platform
which has the capability of easy data entry, storage and retrieval.
Milestones:
 The project is first of the sort in the country where a

device based on open source technology is being operated
at Sarpanch level
 The project has been implemented in 10 blocks consisting

of 873 Gram Panchayats
 The project supports automation of various schemes like

Swarna Jayanti Rozgaar Yojana (SJRY), Sampoorna
Gram Swarozgaar Yojana (SGSY), Rural Housing
Scheme, Works under 11th Five Year Plan, Social Security
Pension Scheme, National Family Assistant and Maternity
Benefit Scheme

Impact:
• It is easier to be e-literate than literate.
• The e-literacy level at grass-root level has increased.
• Spontaneous access to data has enhanced the monitoring

and evaluation of various schemes.
• Removed the myth of IT being urban oriented.
• Bridges the digital divide between the urban and the

rural areas.

`

Gyan Vinimay (e-classroom)
Project Details:
The eClassroom (“Gyan Vinimay”) project adopts an integrated view of the

e-learning system where online lectures and onsite training programmes are
synergized. Under this project a very high bandwidth video conferencing
connectivity between IIT Kanpur and Engineering Colleges of the State have
been established. Depending on the faculty shortage and the expertise
shortage, online classes are conducted by the faculties of IIT Kanpur for local
students of Raipur and Bilaspur. Similarly, faculties from these engineering
colleges are sent for training in IIT Kanpur for up gradation of their skills.
The project facilitates the conventional system in taking a “skill forward
view” and helps in upscaling the knowledge base and teaching standards of
the key technical institutes.
Milestones:
 Chhattisgarh is the first State in the country to create state-of-

the-art virtual classrooms benefiting the students and faculty of
the engineering colleges.
 A total of 173 online classes have been conducted for the
students.
 A total of 53 days (260 hours) of onsite programs have been
conducted for the faculty members
Impact:
• 640 students and 146 faculty members are beneficiaries
• eClassroom helped in overcoming the faculty shortage and

expertise gap
• Upgraded the existing capacities of the faculty
• Facilitated clear understanding of advanced subjects and

theories

• Exposed both students and faculty to world class teaching
and institution.

BHUINYAN
(Online Land Records)
Project Details:
The non-vector part of the land record viz Khasra and B1 etc. are already
automated in most of the States. However, the digitisation of Naksha or the
vector part of land record has been the biggest challenge and not yet
accomplished by any State Government. As a part of GIS, all the land
records have been digitized in the State of Chhattisgarh. In an unparallel
exercise, more than 20,000 villages have been covered and more than 48,000
topographic sheets have been digitized. The digitization process included
utilization of remote sensing satellite maps, scanning of existing cadastral
maps, vectorisation of cadastral maps, geo-referencing of cadastral maps &
adding attribute information to it. This is a unique project where integration
of geo-referenced cadastral maps with non-vector database has been
completed. Further, as a strategy to over come the challenge of up-gradation
of digital maps, a software has been developed to capture the mutation of
land records online.
Milestones:
• First State in the country to digitize all the Land Records.
• First state in the Country to develop software to capture the

mutation of land records online.
• Land records of more than 200000 villages digitized
• Enablement of decentralized distribution of land records on an

online mode.
• 3 lakh records distributed till date.

Patwaris trained on the operation of software
Impact:
• Instant access to land records effectively reduced the delay in

issuing land records and increase in the efficiency of Government
officials.
• Substantial reduction in the corruption level.
• The project helped in bridging the digital divide and improving the
e-literacy level at grass-root level.

G I S
Project Details:
A Geographical Information System (GIS) having 70 layers was

developed with technical help from RRSSC, Nagpur. Using satellite data,
natural resource mapping has been carried out on 1:50,000 scales based
on satellite imageries and digital processing. The objective of GIS included
inter-alia Road Information System, Georeferencing of villages (cadastral
maps), integration of thematic information and socio-economic data for
the generation of action plans, generation of comprehensive plan for water
and land resources development and generation of watershed wise site-
specific and area-specific action plans for easy implementation by local
bodies. Some of the important layers included geomorphology, litho logy,
transport, soil slope, drainage, watershed, forest etc.
Milestones:
• First State in India to develop such a

comprehensive GIS with 70 layers.
• Georeferencing of 20,379 village (Cadastral) maps

in more than 48,000 sheets was accomplished.
• Drainages not observed in existing maps and

cadastral maps have been interpreted and updated using
high resolution remote sensing data of GIS which is vital
for soil & water conservation.
• Micro watershed boundaries were delineated in

relatively flat areas also.

• By understanding the natural resources at parcel
level, alternate strategies for land & water resources were
developed.
Impact:
• Based on specific requirements of CEO, Zilla Parishad,

Mahasamund, the GIS database helped in identifying
potential sites for horticulture and floriculture
development. The detailed plan was prepared in a very
short time frame. It was for this reason that Chhattisgarh
was one of the First States to launch Horticulture
Mission.
• Identification of suitable sites for Industrial

Development based on 4 parameters was accomplished in
15 mandays using GIS which otherwise could have taken
a year
• The demarcation of Lakheli – Belar corridor for

Chhattigarh State Electricity Board (CSEB) based on 10
various parameters for 400 KV transmission line of 1000
kms was accomplished in 10 mandays which otherwise
could have taken 1-2 years
• Forest Department is using the system for demarcating

forest boundaries, estimation of forest density, details of
vegetation, firewood, timber etc.,
• Election Office is using the system for demarcating

Gram Panchayat boundaries, Janpad Panchayat
boundaries, Vidhan Sabha boundaries, pictoral
representation of census data and habitat, analyzing

polling trends, tracking of polling party movement and
ballot box movement
Water Resources Department is using the system for watershed mapping,

water table mapping, demarcation of catchments areas and submergence
areas, ground water simulation including site characterization, model
development, post processing, calibration and visualization

C G - S W A N
Project Details:
The Chhattisgarh State Wide Area Network (CG-SWAN) is a very

ambitious project to provide the State with a basic information technology
backbone which will be utilized for carrying voice, data and voice traffic
facilitating interdepartmental communication and data sharing within the
State. CG-SWAN will be a safe, fast, reliable and cost effective network
connecting all the 146 blocks of the State through a hybrid network
consisting of WiMax, leased line and other network technologies on a
Public-Private Partnership mode and operating on a Build-Operate-Transfer
(BOT) model. The project will enable instant online interaction among
government departments / agencies resulting in obtaining reports on a real
time, improving the workflow processes and the pace of decision-making.
The project would act as a vehicle for effective implementation of
eGovernance projects across the State.
Milestones:
• Project with an estimated cost of Rs. 91 crore approved by

Government of India.
• 2 Mbps connectivity till block level.
• Backbone for Common Services Centers (CSC) Project.
• Establish a single centralised State communications

infrastructure to provide ability to access the applications
hosted by the State Data Centre.
• Support the framework / architecture necessary for secure

and confidential electronic transactions.

• Seamless connectivity in thick forest cover and other
inaccessible areas of the State.
• Implement platforms that promote open systems and

interoperability.
• Strengthening Disaster Management Capacity.
Impact:
• Anywhere-Anytime access to Government Services for

citizens.
• Availability of government services in cost-effective

manner regardless of location.
• Prompt communication between citizens and the

government.
• Better Monitoring and evaluation of Government

Schemes with Management Information System (MIS).
• Substantial Reduction in Communication Cost.
• Increases the productivity of the government due to

reliable vertical and horizontal connectivity .

State Data Center
Project Details:
The State Data Centre is being planned to provide centralized delivery of

services to reach the people in the urban & rural segments. The proposed
State Data Centre would provide the infrastructure required for
consolidating the databases from the blocks and also for providing online
services to citizens at villages / urban areas. The State Data Centre will also
provide web services through which information can be shared securely with
other key organizations like financial institutions, legal bodies etc. The State
Data Centre will be located centrally and is assumed to connect to the remote
block servers using the proposed State Wide Area Network (SWAN) of the
State.
Milestones:
• First State in the country to initiate the project of setting

up a State Data Centre
• AS-IS & TO-BE studies to be conducted to identify the

gaps in the functionalities and technologies
• Preparation of detailed Request-for-Proposal (RFP) to

select the Private Partner for setting up of the Data Centre
• Integration of all applications and locations to the State

Data Centre
• Conducting System Performing Tests and User Acceptance

Tests
• Identification of Training Partner to impart training to all

Users in Government
• Conducting periodic Security Audits by third party experts

to ensure and
• Installation of efficient monitoring systems to monitor the

performance of hardware and equipments

Impact:
• Citizens enabled with fast and efficient online services
• Seamless integration of departmental data enables instant

access of multi-parameter and multi-department based
data.
• Increased interoperability enhances the inter-department

coordination yielding prompt disbursement of services
• Improvement in IT literacy
• Generation of skilled and multi-tasked IT personnel
IT investors would be lured to invest in the State

Smart - Card Based transport
Management System
Project Details:
The Smart-Card based Transport Management System is an initiative to

automate the issuance of registrations, licenses and permits issued by the
Department of Transport, Government of Chhattisgarh. The objectives of the
project include automation of the existing manual system, improvement in
the quality and level of citizen centric services and ensure a secured and
transparent government working system.
Milestones:
• Manual system of working to be completely replaced by

online automated system
• AS-IS & TO-BE studies to be conducted to identify the

gaps in the functionalities, processes, procedures,
technology and critical success factors
• A comprehensive blueprint to be developed indicating the

precise requirements and expectations, departments
environment, relevant e-governance best practices,
organization structure, operational model and gap
assessment
• Leveraging knowledge, experience and expertise

available / gained over the entire country

Impact:
• Increased efficiency in issuing permits, licenses enabling

citizen friendly environment
• Better monitoring and control on the movement of vehicles

and payment of taxes, duties etc.
• Instant MIS on vehicle information resulting in prompt

tracking of vehicles
• Smooth movement of vehicles due to interoperability with

other States
Better revenue to the State due to increased responsiveness, reliability and

accountability of the system

e-Procurement
Project Details:
e-Procurement is being implemented in all the Departments of the State to

automate the whole purchase cycle in all the departments which include
indent management, e-tendering & e-auctions, contract management,
catalogue management, e-payment, centralised supplier registration and MIS.
The project is being implemented on a Public Private Partnership model
adopting a Build-Own-Operate (BOO) model. The project is currently in its
pilot implementation in four departments which would subsequently be rolled
out in all the departments of the Sate. The Private Partner for implementing
the project has been selected and the pilot implementation would be
completed by mid-June 2007.
Milestones:
• Second State in the country to implement eProcurement.
• Empowered Committee constituted under the

chairmanship of Chief Secretary to be a single point for
taking all decisions on whole gamut of issues pertaining to
eProcurement.
• Administrative innovation of appointing Principal

Secretary, Public Works Department (PWD) as State
Nodal Officer for implementation of eProcurement as
PWD is the largest stakeholder in terms of public
procurement.
• Comprehensive Request-for-Proposal of international

standard prepared. The document has become a
benchmark for the other States to select the private
partner to implement e-Procurement.

• Government Process Re-engineering done to transform the
processes in tune with the implementation of e-
Procurement.
• All departments under the domain of eProcurement in

span of 3 – 5 years.
• Centralised Supplier Registration to register various

contractors / suppliers for all the departments at one place.
• ePayment mechanism for receipt / payment between the

Government and the suppliers / contractors.
Impact:
• Substantial reduction expected in the procurement cycle

time.
• Elimination of bidder cartelization.
• Reduction in the bid value.
• Expected saving to the tune of 5-10% of the total

procurement budget. The annual procurement of
Chhattisgarh is around Rs. 4000 crore and thus when fully
implemented, the expected saving is more than Rs. 300 cr.
annually.
• Enables the government to be transparent, reliable and

accountable.

e-Government Road Map
Chhattisgarh is the first State in India which is systematically

developing an IT Road Map. The task of framing an eGovernment Road Map
has been initiated in order to identify the various IT needs and priorities of
the departments. In phase 1 of the eGovernment Road Map, the
eGovernment Vision, eGovernment Strategy and eGovernment Blueprint are
being prepared. A series of meetings with departments have been held as a
part of visioning exercise. The second round of meetings with the
departments have also been conducted as a part of strategy exercise. The
eGovernment Road Map comprising of Vision, Strategy and Blueprint have
been prepared and currently under department concurrency.
The Phase 2 and Phase 3 of the eGovernment Road Map deals with
eGovernment Program and eGovernment Ecosystem respectively which
would be taken up subsequently.

Common Service Centers
Project Details:
The Common Services Centres (CSC) project is national initiative under the
National eGovernance Plan (NeGP) providing online government and private
services at rural level. A total of 3385 such CSCs would be set-up across the
State and would be operated by Village Level Entrepreneurs (VLEs) through
a Private Partner, known as Service Centre Agency (SCA), selected at a State
Level. The VLEs would be trained by the SCA on the hardware, software and
other aspects of sustained operation of kiosks. The SCA would be funding the
VLEs and would be ensured of a constant revenue support from the
Government for a period of 4 years. The project is projected to be operational
by March 2008
Milestones:
• worth Rs. 53 crore approved by Government Project of

India
• Potential SCAs sensitized on the project through a State

Level Workshop
• Secretaries / HODs explained on the project and its

benefit to the citizens and State Government
• CHOiCE project chosen as a model for

implementation of CSCs
• Draft Request-for-Proposal (RFP) already prepared
Impact:

• Increases rural employment
• Increases e-literacy of the rural population
• Significantly reduces the processing time of government

transactions
• Improves efficiency, reliability and accountability of the

government machinery
• Huge saving in time for citizens
• Strengthens Government-Citizen bonding

*Latest Updates
1) State of Chhattisgarh is the winner of the United Nation Award 2007 on

Human Development Report under Participation & Capacity Building
Category
2) CHOICE Project has been awarded “Skoch Challenger Award –

2007”under Citizen Services Category
3) Aman Singh Honoured with eGov Champion Award 2007 (Eastern

Region)
4) Chhattisgarh State Wide Area Network (CGSWAN) has been approved

by the Department of IT, Govt. of India
5) e-Classroom being rolled out in three more Science Colleges of

Chhattisgarh
6) M/s. Wipro is selected as implementing partner for eProcurement in the

State of Chhattisgarh
7) The eGovernment Road Map, Capacity Building Road Map and Detailed
Project Report for the State of Chhattisgarh has been prepared.
8) CHOiCE Project (G2C and G2G Services) has entered the Rollout stage
9) The Project Proposal for setting up a "Centre of Excellence in

Biotechnology" is under preparation
10) The project for setting up "Bio-Tech Park" in Chhattisgarh is in the

proposal stage
* 30-06-2006

SCALE
PER SQUARE k.m.

Chhattisgarh State with wide-ranging socio-economic disparities is now
witnessing the ongoing Information Technology (IT) revolution. The
Government of Chhattisgarh visions ‘Vikas mool mantra, Aadhar loktantra’
(‘Driving Development through Democratic Governance’) and believes
Information and Communication Technology (ICT) is a particularly
important medium for the state in reaching out and improving livelihoods
specially for its overwhelming SC / ST population across 44% forest area,
which had largely remained untouched by modern development.
An overwhelming proportion of this population are dependent upon

agriculture and forest for their basic livelihood. Despite significant
bottlenecks of limited access to market related information, monsoon
forecasts, government schemes, information on modern farming practices, etc
agriculture and forest contribute significantly to the State’s income. ICTs has
the potential to significantly improve this contribution. In doing so,
Government of Chhattisgarh seeks to create an IT environment in the state
wherein investments in IT are not only
encouraged but actively facilitated.
The purpose of this policy document is to set expectations for quality and
communication technologies. This policy is also to promote goals for states to
achieve and to build on the work being done by the private sector and state
organizations, use strategic thinking to suggest reasonable yet challenging
goals for the state.

1.0 Vision
The State of Chhattisgarh recognizes the importance of Information and

Communication Technology as a key enabler in its economic development
and improving the quality of life. Accordingly, the State has prepared its IT
policy with a vision of establishing an information society consisting of
informed, active and therefore responsible citizens – the basic tenet of a true
democracy. It seeks to provide all citizens widespread and easy access to
government services, in the local language effectively addressing the existing
digital divide and promoting entrepreneurs.
The State's IT Policy has been designed to achieve the Governments vision of
creating an ‘e’nabled Society effectively contributing to the Social and
Economic Development of the State, where there are no islands of elitism or
isolated conclaves of wisdom. The state seeks to create a knowledge society
where access to information and knowledge would be symmetric amongst all
seekers and users and every citizen must feel comfortable in accessing
information through IT – directly or through public – private partnerships.

2.0 Objectives
To realize its vision, the IT policy lays considerable stress on building a

comprehensive IT infrastructure down to blocks and villages. This would not
only help improve access, it would also help in bringing social development by
supporting rapid economic development, facilitate distance education,
improve levels of education and attract investment. The principle objectives
of this IT policy are :
1. To Create Job Creators Rather Than Job Seekers
2. To Establish Chhattisgarh as the Leading Destination

Of Choice for IT Investments
3. To Provide an Enabling Environment for a Robust

Growth of Local IT Industry in the state
4. Covering Last Mile for Meeting Last Man’s Needs
5. Empower Citizen and Promoting Public Trust In

Government
6. Leveraging IT for Improving Governance in the State
7. Planning and Investing For the Future IT

Requirements
8. Taking Internet to Masses for Facilitating Information

Access
9. Use IT as an Enabler for Development in Non-IT

Industries

To measure our progress in achieving our stated Vision for
The IT sector, the State has set the following ambitious
Targets for itself:
• Ensure anytime and anywhere connectivity setting the stage for

fostering a competitive IT Industry.
• This approach besides resulting in additional employment and raise

incomes would lead to productivity and better services in other sectors.
• Provide all citizens’ widespread and easy access to government services

at an affordable cost and in local language by setting up Integrated
Service Delivery Centers across the entire state.
• 100% IT literacy in all high schools and colleges in a phased manner.
• Promote entrepreneurs, increase investment and employment and be a

significant contributor in India’s IT output by 2010.

3.0 Development Strategies
To meet the objectives laid down in its Policy, the State will
Pursue three broad strategies.
3.1 Technology enabled governance
To kick-start the use of IT, develop the market for IT products and provide
good governance, the Government would maximize the use of technology in
all its processes. In doing so Government Process Reengineering would be
encouraged wherever necessary. An Electronic Government (egovernment)
would incorporate technological tools to set best practice standards. IT would
be used to significantly impact the quality of governance and as a strategic
tool to simplify procedures and revamp and automate processes.
3.2 Infrastructure and Human Resource Development
Quality infrastructure and trained human resources are critical for the
growth of IT and IT Enabled Services (ITES). Chhattisgarh’s human
resources are the key to the State’s future and prosperity. Sincere and hard
working, the people of the State will be provided with every opportunity to
participate in
The ‘brick’ as well as the ‘click’ economy. Only by preparing all sections of
society for future challenges can Chhattisgarh realise its full potential and
promise. The State will build best-in class education, training facilities and
R&D infrastructure to equip its citizens accordingly. State will work towards
Establishment of software parks and extension of connectivity. State will also
encourage private investment in IT infrastructure. An Information
Technology University will be planned for development of human resources
in the state.

3.3 Extended Government support for Information
Technology Development
Chhattisgarh has accorded very high priority to Information Technology. IT

has been identified as a ‘Special Thrust Sector’ industry in the Industrial
policy. There is scope for substantial growth of IT related industries in
Chhattisgarh. Establishment of off-shore software development centres BPO
centres, Call centres will be encouraged. The trouble free industrial, domestic
environment of the state along with its excellent work culture and labor
relations, is conducive to rapid growth of such industries, The State firmly
believes that the cost of technology would be rationalized by large-scale
acceptance and use of IT enabled applications. Towards this end, the State
will ensure that appropriate financial and operational support is extended to
entrepreneurs and enterprises in the software and hardware industry.
4.0 Action Plan
4.1 Action Plan - Technology Enabled Governance
The State aims to make substantial investments in IT to promote its usage

both within and outside Government. This will be done not only to drive the
demand for IT services but also to bring efficiency and transparency in the
working of Government.
4.1.1 Supportive Institutional Structure - CHiPS
The Chhattisgarh infotech and biotech Promotion Society (CHiPS) has been
set up to give impetus to IT growth in the State and implement initiatives for
overall socio-economic development. CHiPS ensures top-of-the-board
institutionalised coordination and implementation of State’s plans for
enabling benefits of IT to every one. A Registered Society promoted by the
State Government, it acts as the nodal agency and prime mover for propelling
Information Technology and Biotechnology (including Bioinformatics)
growth in Chhattisgarh. The Chief Minister of Chhattisgarh heads the High
Powered Governing Council of CHiPS. The Council includes eminent persons
from Knowledge and Technology sectors, representatives from Government
of India and National Agencies, and key State Government Departments.

4.1.2 Departmental Computerization for enhanced
Service
Delivery Capability
To facilitate computerization in all departments, each department will have
an IT working group, a Chief Information Officer (CIO) and a representative
from CHiPS besides co-opting IT professionals on voluntary or contractual
basis from other Departments or Agencies. There will a nodal officer for IT
related matters in every Department
A major emphasis of the computerization in departments would be to ensure

the investments in computerizations are directed at improving the service
delivery capabilities of the Government departments. Towards this end the
State would create an integrated government service delivery portal that
provides all Government Services under one address. The overall
architecture for e-Governance needs would be to ensure that the
departmental architecture components are extensible and scalable to adapt to
the changing environments. By creating a common delivery portal, the state
also seeks to effectively address issues related to interoperability between
departmental applications.
The state would ensure that all the investments in IT proposals are preceded
by a clear definition of existing and targeted service levels. The state would
also ensure that “citizens” are at the centre of IT initiatives. Government
Process Reengineering (GPR) is fundamental to any automation process. It is
necessary to achieve dramatic improvements in critical measures of
performance, such as cost, quality, service and speed. All departmental
initiatives would need to clearly spell out proposal for process reengineering.
Some of the major e-governance initiatives undertaken by the State in this

direction are mentioned below:
(i) CHOiCE:
CHOiCE an acronym for Chhattisgarh Online information System for

Citizen Empowerment is in the implementation stage. CHOiCE provides one
stop solution, for anywhere, any time, based secure services for all the
requirements of citizen. CHOiCE, equally stands for the choice available to
citizens to avail services from public offices with care, courtesy and utmost
ease. CHOiCE centres will provide a wide range of services including
connectivity, information, IT education, e-governance and e-commerce. The

project involves a complete 360-degree view of all Citizen Government
interactions.
(ii) GIS for Planning:
State has developed a very comprehensive Geographical Information System

(GIS) having 37 layers. Using satellite data, natural resource mapping has
been carried out on 1:50,000 scales based on satellite imageries and digital
processing. The special data infrastructure includes natural resource maps,
digital database, natural resource assessment and management and finally a
decision support system for various Departments. The GIS system will be
used for long term planning of the development of the state.
(iii) ‘e-Gram Suraj’(Rural Good Governance):
A specific application for Panchayat & Rural Development Department

has been created using indigenous handheld device called ‘Simputer’. ‘Sar
Panch’ the people’s representatives at cutting edge level are being given
automation support with the help of Robust application and data base. This
data base would help in reflecting villager’s assessment on sectors like
knowledge, health care, livelihood, social justice and entitled cultural natural
resource.
(iv) ‘Bhuiyan-The land’(Land record System):
The State is leveraging IT for computerization of land records and its

distribution. Presently the land records like B1 and Khasra details are being
given on automated mode at Tehsil level. Very soon the distribution of
computerized land details will be extended at the block level. The State is
developing an application for capturing mutation from remote locations. The
State is committed for computerized distribution of maps in the land records.
(v) ‘Gyan Vinimay & e-Classrooms’:
Chhhattisgarh is the first state to create state of the art virtual classrooms for
the Government Engineering colleges. Facility to be extended to the other
institutions too. Connection between two classrooms in the State at
Engineering College Raipur & Department of IT, University of Bilaspur to
IIT Kanpur has already been established. Further, eClass Room helps in up

scaling the knowledge base and teaching standards of the key technical
institutes.
(vi) Local Language solution:
State is committed for improving standards in local language solutions. For

this purpose, State is willing to fund research and development also.
(vii) Smart Card:

CHiPS and Department of Transport Chhattisgarh State are implementing
‘Smart card based transport registration and driving license system’. Smart
cased based Transport MIS tender on BOOT model will be floated soon.
Registration books and licenses in 9 offices will be converted into digital form.
(viii) SWAN (State Wide Area Network):
For interdepartmental communication and data sharing within the state

communication infrastructure has been planned under this project. The State
presently has connectivity up to block level with data and video
communication via VSAT under programme called ePanchayat. The State is
committed to provide a high level bandwidth up to village level.
(ix) e-Procurement:
State encourages implementing e- Procurement in all the Departments of the

State to capture whole purchase cycle in the automated mode. The
implementation of e-Procurement is now in the pilot stage in the five
Departments of the State via; Chhattisgarh State Infrastructure Development
Corporation (CSIDC), Health Department, Public Works Department
(PWD), Water Resource Department (WRD) and Chhattisgarh State
Electricity Board (CSEB). It is expected that implementation will ensure
faster processing, transparency, accountability and recurring Government
saving.
(x) Groundwater Modeling System (GMS) & Watershed

Modeling System (WMS):

GMS provide tools for every phase of groundwater simulation, including the
site characterization, model development, post processing, calibration, and
visualization.
(xi) e-Government Roadmap:

The state would develop a comprehensive e-Government Roadmap for
Chhattisgarh. The roadmap comprises of the following components:
(i) e- Government Vision

(ii) e-Government Strategy
(iii) e- Government Blue Print
(iv) e-Government Program and
(v) e- Government Ecosystem.
(xii) Online Computerization of Treasuries in

Chhattisgarh:
The Treasury project connecting all 63 Treasuries / Sub-Treasuries in the

State into a WAN is underway. Treasury operations will become online,
leading to better liquidity management and a hybrid State-wide network
which will enable budgetary control on a day-to-day basis thus saving crores
of Rupees right now being spent as interest costs annually.
(xiii) Information System for Chhattisgarh Commercial

Tax
Department:
For better management of revenue collection and budgetary control a

comprehensive management information system has been designed and
established in the State of Chhattisgarh for Commercial Tax Department.
This system include MIS for better functioning, networking between different
Offices in the state and centrally managed data centre.
(xiv) State Wide Video Conferencing:
Video conferencing system has been established between ‘Mantralaya’ and

all the 16 District Headquarters of the State. The network has been extended

to Office of Resident Commissioner at New Delhi. This system is being used
for better Governance, public grievance redressal and coordination with
district offices by different departments.
(xv) Telemedicine:
A comprehensive telemedicine network would be launched which would also

ride over State Wide Area Network. The objective of the State telemedicine
net would be to provide instant medical advice and facilities to the citizens of
the State, irrespective of the location. This would cover far-flung and tribal/
backward areas. The mantra for introduction of IT in Government reduction
in establishment expenditure. A scheme of incentives would be introduced to
motivate all Government employees to become computer proficient,
Hardware supplies are being contracted with a compulsory clause on
familiarization of employees in the operations. NISG (National Institute of
Smart Governance) and other leading institutes have been identified as
organizations to help ‘Train the trainer’ to create a resource pool within the
state for e-government initiatives in the state. State has given focused
attention on capacity building. A part of this strategy the initiatives on
capacity building focuses not only the top most layer of the administrative
machinery pyramid i.e. the political executive but also the humble class IV
employees of the Government. In a very ambitious training programme,
whole Government machinery including the political executives, senior
bureaucrats and all class of Government employees including class IV are
being given computer training. In order to increase the capacities of the
college students, e- Class room has been rolled out. For the benefit of school
children, a very ambitious programme of creating “Centre of Excellence” for
imparting education in each of the district headquarters is in an advanced
stage of implementation. This “Centre of Excellence” will have the 60 seater
state-of-art laboratory for imparting IT education for school children.
(xvi) Mission approach to State Capacity Building:

4.1.3 Focus on Content
To ensure all citizens benefits from investments in ICT, the State will create
an environment wherein every citizen will be able to access information
through technology enabled tools. This will be done by designing user-
friendly pages and by holding regular training sessions to make IT enabled
services a part of the citizens’ daily life. As Hindi is the local language of the
State all information over the Internet will also be made available in Hindi.
This will help position the State as a leader for development of local language
(Hindi) content for markets in North India. Information on services and
citizen interface with respect to vehicle registration, land records, birth and
death registration, employment exchanges, payment of excise duty, sales tax
and local tax, electronic bill payment of water and electricity, health
records, etc., will be made over the Internet.
4.1.4 Integrated Service Delivery
Designing and implementing an effective delivery system that addresses the

issue of Digital Divide is one of the focus activities for the State. The
Government would devise an cost effective and integrated service delivery
model through establishment of common service centres funded and managed
through innovative structures that would include Community Participation,
Public Private Partnerships besides direct Government Support. Access to
information is more important than the ownership of the means to access it -
well-located centres in each village will ensure that rural connectivity is truly
achieved.
4.1.5 Research, Development and Use of Open Source

/
Free Software
The state government recognises the need to democratise the information

technology ownership, control & use. It, therefore will promote use of open
source / free software which may helps state to compliment / supplement
proprietary software, for lowering the cost of IT ownership without
compromising the quality of the application. The government will also
facilitate research and development into the use of open source / free software
in the field of education, governance and even for general use, to ensure to
become true IT enabled society.

4.2 Action Plan - Infrastructure and Human Resource
Development
To ensure sustained development of IT over the long term, the State

recognises the role of two key enabler’s i.e. quality infrastructure and trained
human resources. In order to address the issues relating to these two
enablers, the State will undertake the following:
4.2.1 Develop basic infrastructure

The State will ensure that the telephone density is improved to at least the
national average. Apart from this basic necessity, microwave links, VSAT
facilities, etc., will be established in a planned manner. The state already has
an extensive fiber optic network. The State will also design an attractive and
economically viable model for acquiring more bandwidth. Towards this end
the Government would implement the GoI planned initiatives of State Wide
Area Network, State Data Centre and Common Service Centres for rural
area under the proposed National e- Governance Plan. The State proposes to
bring at least 2 Mbps connectivity to all blocks headquarters with wider
connectivity to villages through use of technology such as Wi Max. Full access
to databanks will enable departments to draw upon combined resources and
experiences and also help in avoiding duplication of functions/services.
4.2.2 Develop Software Technology Parks and IT

Cities
State plans to capitalise opportunities available at International Gateway

Hub and Software Technology Park (STP) operational at Bhilai,. IT-enabled
services, m-commerce, IT enabled support services, are the sectors which will
be major areas of attention. Incentives and support will be provided to
manufacturing units in computers, telecommunication equipment,
entertainment, electronics and related ancillaries in Industrial Estates.
Private hardware technology parks would also be promoted. The State
Government facilitates single window clearance and a universal over-riding
permission that gives the right to enterprises to carry on with activities
without barriers of any kind. Residential premises are allowed to set up IT
units, particularly related to content industry and remote services. IT
industries requiring electrical power up to 15 KVA can be established
without any location restrictions. Procedures in respect of some of the existing
regulatory legislation relating to labor, factories, shops and establishments
for the IT related units have been rationalized. As part of the long-term

growth strategy for IT in the State, Bhilai, Raipur, Bilaspur Jagdapur,
Raigarh Korba and Ambikapur would be developed as IT cities. To attract
investments in these cities, norms for allotment of land will be made
attractive.
4.2.3 Establish quality academic institutes and

Training Centres
Government will address the question of quality of IT education and also

accreditation with a well defined target of increase of output of accredited IT
professionals every year. Existing Engineering Degree Colleges, Polytechnics,
ITI and other specialized institutions will be encouraged to expand their
intake in Information Technology courses The State will work towards
establishing an IIIT with world class infrastructure. Networked computer
laboratories will be made available in all government schools. State level and
district level training centers will be set up with the participation of the
private sector. A comprehensive IT network will be established for colleges
and universities. The State will design a “train the teachers” programme
which will ensure that teachers in these academic institutions are in touch
with the latest developments in the field. National and international
universities will be invited to work for software training and studies in
universities in the State. The wealth of knowledge generated by the
networked laboratories, academic institutions, etc., will be made available to
people in electronic format (e.g. CD-ROMs), to ensure that it reaches those
with limited or no access to networked services.The state would make
computer education compulsory in schools and colleges in phased manner.
Information Technology will be used in school education in two distinct
segments:
• Computer literacy and skills in information technology;

• Use of IT to enhance the effectiveness of teaching in other
subjects.
Apart from this, the Education department will make IT education

compulsory from class VI, covering all students from class VI level to degree
level in a phased manner. IT literacy will be gradually made an essential

requirement for some categories in Government and Public Sector
employment.
4.3 Action Plan - Extended Government support
Besides providing quality infrastructure and developing human resources,

the Government will take a number of initiatives to ensure that Chhattisgarh
contributes substantially to the IT output of the country by 2010. This will
not only ensure that IT contributes significantly to the economic development
of the State but that it also helps sustain livelihoods and create extensive
employment opportunities and upliftment of living standards. These
initiatives include:
4.3.1 IT as a Thrust Industry
Information Technology has been identified as a special thrust industry and a

number of incentives will be offered in line with the Industrial Policy of the
State. All software industries including Services and Training Institutions in
I.T. will be entitled to "Industry" status. Such units shall be eligible for all
concessions and incentives applicable to Industries. For the purpose of this
clause, accredited Training Institutions will also be eligible to claim industry
status, subject to certain norms which will enable them to obtain Term Loans
and Bank Finance at industry rates.
4.3.2 Information Technology Promotion Agency
To promote entrepreneurship and creating an institutional mechanism for

supporting local initiatives, CHiPS would work as a high level Information
Technology Promotion Agency. It would focus on strengthening Research &
Development efforts of the State and provide financial support for local

entrepreneurs. To operationalize this, an Industry Consortium will be formed
with active collaboration of the State Government, NRIs, leading industrial
houses, software companies and venture capital companies to address the
huge opportunity offered by IT enabled services and back office services.
State will setup an incubation centre to provide infrastructure to local
entrepreneurs.
4.3.3 Enabling Environment and Incentives for IT and

ITES
Industry
The State Government will endeavor to provide industry friendly and

supportive working environment for the IT and ITES units in the State.
Information technology, bio technology and advanced technology industry
has been declared as Special thrust industries in state industrial policy and
will be entitled for additional direct and indirect incentives, details of these
are attached as annexure.
Some on the incentives are -
• Interest subsidy on term loan and working capital paid by SSI & LMI
units.
• Subsidy on Capital Investment by SSI, LMI and Mega units on

Commercial Tax / CST paid within the State.
• Exemption from payment of electricity duty for new units.
• Eligible for exemption from stamp duty on acquisition of property.
• Exemption from payment of entry tax.
• Subsidy on Allotment of land premium.

• Subsidy for re-imbursement of expenses incurred on the project report
after establishment of unit.
• Interest subsidy will be provided to the existing industrial units from

the "Technology Up gradation Fund" on the term loan and working
capital borrowed from financial institutions for technology up
gradation.
• New small scale industries will be given full exemption from payment
of land revenue on diverted land up to a maximum of 5 acres.
• Service charge for acquisition/transfer of land outside Industrial

Areas.
• NRI and FDI investors will be eligible to get additional 5% directed

incentives more than general category investors.
• Reimbursement of up to 50% of the fee paid up to Rs.75, 000/- for an

ISO or any equivalent national / international certification.
• Reimbursement of up to 50% of the expenses incurred up to

Rs.5,00,000/- for obtaining a patent In addition to the above state IT
industries will also get assistance from –
• A High Level Committee for grant of No Objection Certificates

through a Single-Window system.
• Relaxations under Shops & Establishments Act for working hours,

work shifts and employment of women.
• Applicability of all relaxations under the Industrial Disputes Act and

Contract Labor Act to all IT and ITES units in the State on par with
Special Economic Zones.
• Notifying IT & ITES units as continuous process units.
• Issuing special passes to vehicles transporting women workers of IT

and ITES units during night times.
• Interest free loan for training to ITES units ensuring employment to

youths of the state for a period of 2 years under ‘Suchna Samarthys’
Scheme.

• Suitably amending various laws, acts, rules etc. for facilitating
submission of reports/returns in electronic formats.
• Permission to IT and ITES units for self-certification of reports and

returns.
• Blanket exemption from pollution control regulations.
4.3.4 IT Day
To recognize the achievements of the IT and ITES industry of the State, one
day of every year will be celebrated as the Chhattisgarh Information
Technology Day. State awards for outstanding performance to IT and ITES
units will be presented on this day.
5.0 Public Private Partnership for E-Governance
The State recognizes the importance of Public Private Partnership in the

implementation of e-Governance solutions. The guidelines for Public Private
Partnership for e-Governance Services would include
• Permitted E-Governance services will be provided on a non-exclusive

basis.
• Any private partner providing a permitted E-Governance service will
not enjoy any exclusive right to do so and any other private partner
seeking to provide any service may be permitted to do so as well.
• All E-Governance services provided may carry a user charge with

prior approval of the Government. Such approval may be given on
condition of specified sharing of user charge revenues with the
Government.
The leveraging of ongoing projects would be made more cost and value
effective with the use of IT. The Private sector resources would carefully
dovetailed with their commercial interests and those of the Government to
provide Value Added Services.

6.0 Implementation and Monitoring
To guide and supervise implementation of this Policy, an Empowered
Committee will be constituted. This Empowered Committee shall be
competent to periodically review the list of products and services falling
under IT and IT Enabled Services and amend such lists from time to time as
required. CHiPS would serve as the secretariat to this empowered committee.
The Empowered Committee, if necessary, will consult with or invite
representatives of institutions like NASSCOM, STPI, Private IT Parks and
others for its meetings.
Exemptions / Concessions for Promotion of Industrial

Investment
1. Interest Subsidy
Interest Subsidy on term loan and working capital will be given to the small
and medium–large industries as per the details given below. Interest subsidy
will not be available to mega projects –
A. Small Industry
Category A - General area
75 % of the total interest paid up to 5 years, maximum limit Rs. 10 lac per
annum. in the case of an industry set-up by scheduled caste / tribe category,
@ 10% per annum up to 5 years, without any maximum limit, with the
condition that the investor bears minimum 1% annual interest 75 % of the
total interest paid up to 7 years, maximum limit Rs. 10 lac per annum. in the
case of an industry set-up by scheduled caste / tribe category, @ 10% per
annum up to 7 years, without any maximum limit, with the condition that the
investor bears minimum 1% annual interest.
B. Medium – Large Industry
Region Special thrust industry
Category A -

General area 75 % of the total interest paid up to 5 years, maximum limit Rs.
20 lac per annum. in the case of an industry set-up by scheduled caste / tribe
category, @ 10% per annum up to 5 years, maximum limit Rs. 30 lac per
annum, with the condition that the investor bears minimum 1% annual
interest.
Category B - Most
Backward scheduled tribe dominant areas 75 % of the total interest paid up

to 7 years, maximum limit Rs. 40 lac per annum. in the case of an industry
set-up by scheduled caste / tribe category, @ 10% per annum up to 7 years,
maximum limit Rs. 50 lac per annum, with the condition that the investor
bears minimum 1% annual interest.
2. Infrastructure cost / Fixed Capital Investment

subsidy
Infrastructure cost / fixed capital investment subsidy will be provided to the

small, medium–large and mega industries as per the details given below:-
A. Small Scale Industry
Category A -
General area 25 % of total capital cost, maximum Rs.

25 lac 25 % of total capital cost in the case of scheduled caste / tribe category
investors only, 35% of the total capital cost to the women investors of
scheduled caste / tribe category, without any maximum limit.
Category B - Most
Backward scheduled tribe dominant areas 25 % of total capital cost,

maximum Rs. 35 lac in the case of scheduled caste / tribe category investors,
25% of total capital cost, 35% of the fixed capital investment to the women
investors of scheduled caste / tribe category, without any maximum limit.

Category A -
General area 35 % of the total capital cost, maximum amount equivalent to

the amount of commercial tax / central sales tax paid in the state in 7 year
period.
Category B - Most
Backward scheduled tribe dominant areas 45 % of the total capital cost,

maximum amount equivalent to the amount of commercial tax / central sales
tax paid in the state in 9 year period.
C. Mega Project
Category A -
General area 35 % of the total capital cost, maximum amount equivalent to
the amount of commercial tax / central sales tax paid in the state in 7 year
period.
Category B –
Most backward scheduled tribe dominant areas 45 % of the total capital cost,
maximum amount equivalent to the amount of commercial tax / central sales
tax paid in the state in 9 year period.

NOTE : For determination of the maximum limit of subsidy, such amount of
commercial tax / central sales tax paid, in respect of which adjustment
/refund has been claimed under the VAT scheme, shall not be included.
.
Electricity Duty Exemption
Exemption from payment of electricity duty will be given only to the new
industries, as per the details given below. Expansion projects of the existing
industrial units will not be eligible for exemption from electricity duty-
A. Small Industry
Category A -
General area Total exemption for a period of 15 years from the date of
commencement of commercial production.
Category B –
Most backward scheduled tribe dominant areas Total exemption for a period
of 15 years from the date of commencement of commercial production.
Category A -
Category B –
Most backward scheduled tribe dominant areas. Total exemption for a period
of 15 years from the date of commencement of commercial production
C. Mega Project

Category A -
Category B –
Most backward scheduled tribe dominant areas .Total exemption for a period
of 15 years from the date of commencement of commercial production.
4. Exemption from Stamp Duty
Exemption from payment of stamp duty will be given to the industries as per
the following –
(1) Exemption on the deeds executed for purchase / lease of land, shed and
buildings for setting up an industrial unit,
(2) Exemption on execution of deeds relating to loans and advances to be

taken by the industrial unit up to a period of 3 years from the date of
registration of the unit.
5. Exemption from Entry Tax
Industries will be given exemption from payment of entry tax for the period
given below, computed from the date of commencement of commercial
production or the date of availing of exemption for the first time, whichever is
earlier-
Small Scale Industry / Medium–Large Industry / Mega

Project /
Very Large Project
Category A -
General area Exemption for a period of 7 years excluding the minerals

obtained from captive quarry / mining lease in the State, Diesel and Petrol.

Category B –
Most backward scheduled tribe dominant areas Exemption for a period of 9

years excluding the minerals obtained from captive quarry / mining lease in
the State, Diesel and Petrol.
6. Exemption / Concession in the Premium of Land

Allotted in Industrial Areas
Exemption will be given to investors in the premium of land allotted to

Them in the industrial areas, as per the details given below–
A. Small Scale / Medium–Large Industry
Category A -
General area 50 % exemption in land – premium 100 % exemption in land –

premium for scheduled caste / tribe category investors.
Category B –
Most backward scheduled tribe dominant areas 50 % exemption in land –

premium 100 % exemption in land – premium for scheduled caste / tribe
category investors.
B. Mega Project

Category A -
General area 50 % exemption in land – premium 100 % exemption in land –

premium for the scheduled caste / tribe category.
Category B –
Most backward scheduled tribe dominant areas 50 % exemption in land –

premium 100 % exemption in land – premium for the scheduled caste / tribe
category.
NOTE: To facilitate the free plot allotment to the members of the scheduled
caste / tribe category, in industrial areas plots of land will be reserved for the
members of these categories, up to 25 % in the General area and up to 50 %
in the Most backward scheduled tribe dominant area.
7. Project Report Subsidy
New industries will, after their establishment, be given subsidy for re-
imbursement of expenses incurred on the project report, as per details given
below–
Small Scale / Medium – Large / Mega Project
Region All industries
Category A -
General area only for scheduled caste / tribe category investors, one percent
of the project cost, maximum limit Rs. 1 lac.
Category B –
Most backward scheduled tribe dominant areas for all investors,

Cent percent amount of the expenses incurred for preparation of project
report, maximum limit Rs. 2 lac.
8. Interest Subsidy for Technology Up gradation
Interest subsidy will be provided to the existing industrial units from the
"Technology Up gradation Fund" on the term loan and working capital
borrowed from financial institutions for technology up gradation, as per the
details given below-
A. Small Scale Industry
Category A -
General area 40 % of the total interest paid for a period of 5 years,
maximum limit Rs. 12.5 lac per annum
Category B –
Most backward scheduled tribe dominant areas 40 % of the total interest

paid for a period of 5 years, maximum limit Rs. 25 lac per annum.
Category A -
General area 40 % of the total interest paid for a period of 5 years,

maximum limit Rs. 12.5 lac per annum.
Category B –


C. Mega Project
Category A -
General area
--- Nil ---
Category B –

9. Exemption from Land Revenue on Land Diversion
New small scale industries will be given full exemption from payment of land
revenue on diverted land up to a maximum of 5 acres.
10. Service Charges for Allotment of Land outside

Industrial
Areas
10 percent service charges payable to District Collector for acquisition of

private land and the service charges payable for acquisition of private land /
allotment of government land by the Chhattisgarh Industrial Development
Corporation outside the industrial areas will be reduced as follows–
A. Service charges for acquisition of private land will be payable to the

District administration @ 5 percent of the amount of award.
B. Service charges for allotment of the acquired private land / government

Land to industries outside industrial areas will be payable to the
Chhattisgarh Industrial Development Corporation @ 10 percent of the
Land value.

11. Quality Certification Subsidy
On receiving ISO 9000, ISO 14000 or any equivalent national / international

certification, expenses incurred thereon will be reimbursed to the extent of
50% or Rs. 75,000, whichever is less, to all new industries established in the
State.
12. Technical Patent Subsidy
On obtaining a patent, expenses incurred thereon will be reimbursed to the

extent of 50% or Rs. 5 Lac, whichever is less, to all new industries established
in the State.
Chapter – 5
5.1 Problems and Suggestions
While there has been numerous success stories few of the projects yet to be
implemented with IT education and IT awareness in the region this motive

lead to proper e infrastructure development resulting in the ability to sustain
IT and ITes activity in this region.
Problems for the CHIPS are :
• Lack of fund
• Inability to tailor the estate to the characteristic of the region.
• Lack of local language software development.
• Frequent change in administrative head and political interference.
• Delay in implementation of projects.
• Slow progress of e infrastructure developments.
• Lack of proper internet connectivity.
• Source of finance and investment.
• Gaps between targets and achievements.
• Dearth of skilled and efficient personnel.
• Regime of state controls.
• Power tariff.
• Single window system.
• Problems of issue promotion.
• Delay in process of establishment related work.
• Lack of IT awareness.
• Problem of data security.
• Power crises.
• Lack of training and promotional campaign.
• Govt. policy
• Technological change
Suggestions:-
• Promotion to IT education and IT awareness.

• Timely up gradations
• Use of modern technique.
• Proper management.

• Efficient trained staff
• Cheap loan facility for local entrepreneur.
• Proper verification.
• Banking facility.
• Committee of specialized persons to be formed for continuous check.
• Improvement in e- literacy level at grass root level
Bibliography
Lewis W A The Theory of Economic Growth (London 1955)

Mishra & Puri Indian Economics
Kothari C.R. Research Methodology
Rao K.V. Research Methodology in Commerce and

Management
Verma K.L. &

Dr.Pradeep Kumar Business Environment
Dhar P.K. Indian Business Environment
Dr. Agrawal D.C. Indian Economy
Shravanwell S.P. Research Methodology
Sharma K.R. Research Methodology
Goode and Halt Methods in Social Research (McGraw Hill)
Gupta S.P. ‘Statistical Methods’(Sultan Chand & Sons,ND)
Institutions and Departments
District Statistical Office

UNDP Chips Report

Chhattisgarh Census Report
Different Five year Plans
Planning Commission Government Of India
Directorate Of Information Technology
Web sites of CHIPS

Web sites of NIC
Web sites of CHOICE
Websites of Ministry Of Information and Communication Technology
NASSCOM Annual Reports
Newspapers
Daily Hindustan Times
Daily Hitavada
Daily Navbhart Times
Daily Times of India
Daily Dainik Bhasker
Daily Hari Bhoomi
Daily Desbandhu
Magazines
Competition Success Review
Pratiyogita Darpan
Sandarbh Chhattisgarh


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“Role of CHIPS in IT

Master of Philosophy (Commerce)

Pt. Ravishankar Shukla University, Raipur(C.G.)

Dr. S.S. Khanuja

Guided By: Submitted By:

Durga Mahavidyalaya, Raipur(C.G.) 1

I hereby declare that the present dissertation , which topic is “ Role of

Signature of Research Worker

Durga Mahavidyalaya, Raipur(C.G.) 2

Firstly, I thank to my guide and motivator Dr. Babita Pathak, Professor,

I remain always thankful to respected Dr. Shri Ram Dhuppad, Principal

I also remain thankful to Dr.S. S. Khanuja , head department of commerce

Durga Mahavidyalaya, Raipur(C.G.) 3

Part – I Introduction and Research Methodology 1-6

Part II Brief Description of Chhattisgarh State 7-13

Part III An Introduction to IT Bodies 14-67

3.3.1 About CHIPS 27

3.3.2 Governing Structure 28

3.3.3 Chips Team 30

3.3.4 Capacity Building 31

3.3.5 Current Project 32

II. e-Gram Suraj 40

III. Gyan Vinimay 45

Durga Mahavidyalaya, Raipur(C.G.) 4

II. State Data Centre 57

III. Smart Card Transport Management System 59

V. e-Government Road Map 64

VI. Common Service Centre 65

Part-IV IT and ITes Policy 70-96

Part-V Problems and Suggestions 97-98

Part-VI Bibliography 99-101

Durga Mahavidyalaya, Raipur(C.G.) 5

Introduction and Research

Durga Mahavidyalaya, Raipur(C.G.) 6

Durga Mahavidyalaya, Raipur(C.G.) 7

Durga Mahavidyalaya, Raipur(C.G.) 9

Durga Mahavidyalaya, Raipur(C.G.) 11

Durga Mahavidyalaya, Raipur(C.G.) 12

Durga Mahavidyalaya, Raipur(C.G.) 13

Durga Mahavidyalaya, Raipur(C.G.) 14

Durga Mahavidyalaya, Raipur(C.G.) 15

Durga Mahavidyalaya, Raipur(C.G.) 16

Information Technology and ITES

Durga Mahavidyalaya, Raipur(C.G.) 17

1.0 Vision …………..

2.0 Objectives …………..

3.0 Development Strategies …………..

4.0 Action Plan

4.1 Technology enabled governance ………….

Durga Mahavidyalaya, Raipur(C.G.) 18

4.3 Extended government support for Information

5.0 Public Private Partnerships ………..

6.0 Implementation and Monitoring Framework

Durga Mahavidyalaya, Raipur(C.G.) 19

Chhattisgarh State with wide-ranging socio-economic disparities is now

An overwhelming proportion of this population are dependent upon

Durga Mahavidyalaya, Raipur(C.G.) 22

The State of Chhattisgarh recognizes the importance of Information and

The State's IT Policy has been designed to achieve the

Durga Mahavidyalaya, Raipur(C.G.) 23

The scope of the CHIPS is in whole Chhattisgarh , with planning and

It conceptualizes, conceives, plans, implements, milestones, and impact in the

In this proposed topic, the objective is to: