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HR - n X t, t h e H R C l u b o f I I S W B M Feb Issue

MANAV
Feb’ 2018
the HR Magazine by HR-nXt

THE BEST OF HR FROM THE WORLD OF IISWBM

Mother as an PLUS
HR
A house becomes a home when resource
4 Effective Cost
Saving Strategies
management is optimum. No wonder mother
page 8
is the HR above all.” Implementing mother’s
strategies of saving money at home to
organizations.
page 18

OUR INDUSTRY
EXPERT
Interview with Kuldip Dhole
page 10

How to Win
Finding the Role
an Interview
of HR in CSR with Arundhati
Role of HR in Right CSR Management by
Amisha Dasgupta Mukherjee
page 5 page 16

A PENNY FROM THE HR


BUSINESS NEWS Magazine | June 2011

2 F R O M T H E E DI TO R ’S DE S K

SAHIN SENGUPTA
MHRM, IISWBM

   EDITOR                                  

“I see people who die a few seconds af ter the doc tor tells them there is no hope
of a cure. They give up and go. O thers get angr y and find joy in proving the doc tor
wrong. S omething within them is challenged. S omething within them is hopeful.
Hope, that is the divine motivator.” Dr. B er nie Siegel.

H o p e, the ve r y th in g t h at car r ied us t hro u g h tho s e rais ed eyebrows and s m ir k s, thro ug h


t ho se mi s tr us t an d do ub t s. Pro b ably t he bl o c k s c am e in o u r way pu s hed u s to give th e
b es t of ou r a bi lit y to co me o ut wit h a mag azine w ithin 2 0 o dd days. With a hardwo r k i n g
a nd pa s s i onate team t h at wo r k ed t irele s s l y, we l au nc hed o u r Facebo o k pag e and t w i t te r
ha nd le, i ntrod u ced o ur Lin k edI n acco unt as the f ir s t s tep towards s tu dent devel o pme nt
p ro gram, ma na g ed to b r in g in t h e Assis tant Direc to r o f I nfo s ys, M r. Anir u ddha B as u fo r a
t a lk s e s s i on on HR An alyt ics.

Th e i mme ns e s uccess o f t h e November editio n ‘ M anav ’ has m ade u s m o re deter m ine d


toward s publi s h in g even bet ter co ntents fo r the u pco m ing editio ns. And as the f ir s t
s te p towa rds bet ter co ntent man ageme nt, we have dec ided to pu t o u r fo c u s o n “ Co st
M a nag ement, C S R a nd H R ” fo r t h e feb editio n o f M anav.

O u r goal i s to provide “ Q ualit y Contents with Professional Attire ” fo r o u r u pco m -


i n g e d i ti ons, to swin g fo r t h e fen ces, to never s to p ho ping towards the br ig ht f u tu re fo r
o u r HR - nXt family an d t h e wh o le MHRM f ater nit y, bec au s e that is the l eas t we c an do, TO
H O P E.

We prom i s e you t h at, M an av will co nt in u e br inging the bes t o f HR f ro m the wo r l d o f


I I SW BM.


H ope begin s in t h e dar k , t h e s tu bbo r n ho pe that if yo u j u s t s how u p and t r y
to do t h e r ight t h in g, t h e daw n w il l co m e. Yo u wait and watc h the wo r k ; yo u
d on’t give up.” - An n e Lamo tt.
BUSINESS NEWS Magazine | June 2011

3 CO NT ENTS

CO N T E N T S
   MAGAZINE                                  

»» p.5 1 FOCUS POINT


Fi n d i n g th e R o l e o f H R i n
C SR Am i sh a D asg u p t a

2 FRIENDS FROM YONDER


O u r I n d u s tr y E x pe r t
I nte r v i e w w i t h Ku l d i p D h o l e
»» p.10

»» p.23 3 MY HONEST TAKES


C SR, Co s t M a n a g e m e nt, HR
a n d Eve r y th i n g E l s e
I nte r v i e w w i t h Pro f. ( D r. ) S h i k h ar i ni
M aj u m d ar

4 Q - QUOTIENT
4 M o s t E f fe c ti ve Co s t
»» p.8 S avi n g Strate gi e s

5 PRAC TICING CASE STUDIES



Pro f. (D r. ) M a d h u m i ta
»» p.14 M o h a nt y
BUSINESS NEWS Magazine | June 2011

CO NT ENTS 4

6 ARTICLE OF THE MONTH


M o th er a s a n HR
A h o us e beco m es a h o me
w h en res o urce m a n a gem ent is
o ptim um . N o wo n der m o th er is th e
H R a bove a l l.” I m pl em entin g m o th e r ’s
s trategies o f s av in g m o n ey at h o m e to
o rga n izatio n s.
»» p.18

»» p.27

7 WHAT ’S IN THE CAMPUS

8 MY SIP EXPERIENCE

I nter vie w w i t h Ank i t a »» p.25
D eS ar k a r

9 FRIENDS FROM YONDER


How to Wi n a n I nte r v i e w
I nter view wi t h Arun d hat i »» p.16
M uk herje e

10 THE GIG ECONOMY


Ar tic le by M ayur i k a
M u k h o p a d hyay
»» p.24
BUSINESS NEWS Magazine | June 2011

5 A R T ICLE

FINDING THE ROLE


OF HR IN CSR
    FOCUS POINT                                    

“ Creating a strong busi- t h in gs. Unl ik e retu r n o n C S R is no t integrated w i t h


ness and building a invest ment, C S R ’s im pac t the co m pany ’s val u es o r n o t
better wor ld are not is n o t qu antif iabl e and yet im pl em ented dil ig ent l y at a l l
conflic ting goals, they t h ere are m u l tipl e exam- l evel s ? I t ends u p as a s e t o f
are both essential ingre - p les o f co m panies that s y m bo l ic ac ts, w hic h e ve n-
dients for long-ter m h ave im pl em ented s o c ial l y tu al l y im pac ts s o c iet y a n d
success ”- Wi lliam Clay Fo rd respo n s ibl e prac tices that threatens the s tanding o f t h e
J r. , Ford M otor Co mpany. h ave p roved pro f itabl e. Org anizatio n, as w itne s s e d
in the c as e o f a f am o us
G er m an c ar m anu f ac tu re r.

Ami sha Da sg upta


Thu s, it is im po r tant t h at C S R
be tak en s er io u s l y and n o t
be rel eg ated to l ip s er vi ce
D E LL gim m ic k .

I n it iat ives s u c h as “ Plant To ens u re the s u cces s o f


a tree ” by D el l to o f fs et C S R, it is im perative t h at
Fi na nc i a l pe r for man ce is n o car b o n em is s io n im pac t and C S R is em bedded in th e
lo n g e r the s ole deter min ant resto re anim al habitat, “ The Org anizatio n’s c u l tu re a n d
o f a n O rgani z atio n’s success. Fledgling I nitiative” c am - al igned w ith its pu r po s e.
I nt a ngi ble fac to rs such as p aign by Tw itter to s u ppo r t This br ing s into pic ture t h e
b ra nd re putati o n , mo ral “R o o m to R ead ”, a no n- ro l e o f HR, w hic h pl ays a n
co nd u c t ( pos i ti ve in f luen ce p ro f it org anizatio n pro m o t- im po r tant ro l e in s hap i n g
o n soc i e t y ) , e m ployee h ap - in g literac y am o ng c hil dren, co r po rate c u l tu re and e ve n-
p i ne s s q uoti e nt also p lay are so me exam pl es o f C S R tu al l y reinfo rc ing a hi g h - p e r-
k e y par t i n d e te r min in g p rac t ices. fo r m ance c u l tu re. Stu d i e s
s u cce s s. Cor porate S o cial have s how n that em pl oye e s
R e spons i bi li t y (CSR) is co n- B ut why i s CS R i m p o r- w ho feel m o tivated an d l oya l
cer ne d wi th s u c h int an gible t a nt ? What happens w hen to their Org anizatio n a re
BUSINESS NEWS Magazine | June 2011

A R TICLE 6 7

mo re a l i gne d to i ts pur po se Acq ui s i t i o n : S o m e s tu dies


an d m o re li ke ly to per pet- (such as S HRM ) predic t
u ate i t s i de al i n e ver yt h in g t h at eve r y tim e a bu s i-
th e y d o. Le t ’s look at so me n ess rep l aces a s al ar ied
o f t he ways i n whi ch HR emp loyee, it co s ts 6 to 9
c a n h elp fur the r C SR in an mo nt h s’ s al ar y o n averag e.
o rg a ni z ati on. Th us, to thr ive in to day ’s
eco n o my, f inding and retain-
in g t h e bes t em pl oyees is
impo r t ant. HR c an ens u re
1) Lead ers hip wh ile hir ing that the po ten-
Co mmitment to C S R : Any t ial candidate g el s into the
po l i c y or c ultu re c han ge h as CSR et h ic s and c u l tu re o f the
its ro o t i n the v i s i o n o f t h at o rgan iz atio n. M o reover, it
Org a n i z ati on’s le aders. I t is is also H R ’s res po ns ibil it y to c an al s o c reate m ore awa re -
th e y who s e t the ton e an d impac t c u l tu re by wo r k ing nes s thro u g h f u n ac t i vi-
s tr u c t u re. But H R p lays an to remove tho s e w ho are ties. I t c an r u n ac ti vi t i e s -
imp o r t ant role i n develo p - p o o r leader s and br inging in o n var ied C S R theme s s uc h
in g p ro ce s s e s and systems p eo ple w ho al ign w ith the as teac h a c hil d, s ave p a p e r,
to i ntegrate a nd e mb ed t h e co mp any o r des ired c u l tu re. no pl as tic by the mo nt h -
C S R c u l ture i nto the st rate - s u c h as pu t u p l iterat ure o n
gi c fra me wor k of th e o rga- anno u ncem ent bo a rd s, s e n d
n i z at i o n. I f H R i s i nvo lved e -m ail s, s et u p infor m at i o n
at t h e s trate gi c le vel fo r 3) Co m m u n i c at i o n s: k io s k s in c anteens.
C S R va lu e s for m u lat io n , it HR can reinfo rce the C S R
c a n a c t as a mi r ror fo r t h e values by ens u r ing that al l 4 ) Induction &
l ea d er s a nd s how th em inter n al co m m u nic atio ns Trai n i n g : D u r ing t h e
th e p o si ti ve a nd negat ive such as news l etter s, tow n indu c tio n training t h e H R
imp a c t of the i r ac tio n . I t h all me eting s and training c an ens u re that the n e w
c a n a l so e ns ure that t h ere p ro gramm es reiterate its entrants are info r me d a b o ut
is p a r i t y be t we e n th e st an d sign if ic ance to the overal l the Org anizatio n’s p ur p o s e,
l ea d er s ma i nta i n publicly b usin ess s trateg y. HR m u s t m is s io n and how th e C S R
an d t h e way e mployees are also en su re an o pen c u l tu re val u es are integrate d i nto
treated i nte r na lly. Th us, HR wh ere em pl oyees feel f ree it. N ew em pl oyees wo ul d
h a s t he powe r to i mp ac t CSR to vo ice their o pinio ns o n be info r m ed in det a i l a b o ut
imp l em e ntati on from to p to so me p o l ic y c hang es that the Org anizatio n’s C S R p o l i-
bo t to m. impac t them . Af ter al l trans- c ies and co m m itm e nt s. Th e y
p aren c y and tr u s t are im po r- c an be given hando ut s a n d
2) Employee t ant to ens u re em pl oyee info r m atio n o n w he re t h e y
R e te ntion & Tale nt loyalt y and eng ag em ent. HR c an read f u r ther ab o ut i t.
BUSINESS NEWS Magazine | June 2011

Focu s Po i nt 7

Ba s e d on the job require - rat in g. A s pec ial reward o r C hr is tm as tree w ith re c yc l e d


m e nt, s pe c i ali zed o r gen er ic in cent ive s ho u l d be al l o - item s, w ith s m al l rewa rd s to
t ra i ni ng s hould b e allo - cated fo r tho s e w ho s co re k eep peo pl e m o tivate d a n d
c ated to e m ployees. Th is h igh in this co m po nent. invo l ved.
t ra i ni ng s hould b e man da-
to r y for all the new employ- 6) E m p l oye e I t is bel ieved that if
e es. M ore ove r, HR can E ng a ge m e nt : C S R val u e Org anizatio ns fo c u s a n d
m a k e a nnu al C SR ref resh ers can also be im pl em ented wo r k o n em pl oyee m ot i va -
co u r s e m and ato r y fo r all t h e t h ro ugh m any interac tive tio n and eng ag em ent, t h e
e m p loye e s. an d vo l u nteer ac tiv ities. em pl oyees in tu r n w il l d r i ve
HR can fo r m inter depar t- the res po ns ibil it y towa rd s
5 ) Per for m a n ce ment al team s to eng ag e c u s to m er and env iro n m e nt.
M a nag ement Sys tem : in var iou s C S R ac tiv ities, This wo u l d hel p to ac h i e ve
O ne of the d e fi nit ive ways to b ased on indiv idu al pref- c u s to m er s atis f ac tio n a n d
e n sure that e mployees ear- eren ce. HR c an al s o inter- s u s tainabil it y, and eve n-
ne st ly take note o f t h e CSR sperse team bu il ding ac tiv- tu al l y l ead to overal l we l l
p o li ci e s i s to i nco r po rate it it ies with C S R, o rg anize being o f the Org anizat i o n .
i nto pe r for m ance man age - f un d rais ing events s u c h as Whil e HR c an be ins tr um e n-
m e nt s ys te m . H R can en sure f amily day, m aratho ns that tal in f ac il itating em p l oye e
t hat one C SR re lated co mp o - h elp No npro f it o rg anizatio n. invo l vem ent in C S R ac t i vi -
ne nt i s i nc lude d in t h e go al Th ey can al s o dr ive do na- ties, the co ns eq u ence o f d e l-
s e t t ing of a ll e mp loyees. t io n cam paign fo r dis as ter eg ating the ow ner s hip o n l y
D e p e ndi ng on how clo sely wreak regio ns and ref u g ee o n HR wo u l d be abys m a l.
a jo b i s re late d to t h e CSR, camps. HR c an al s o des ign a C S R, l ik e any o ther pol i c y,
we i ghta ge m ay be allo cated special HRIS that w il l enabl e to be s u cces s f u l needs p r i-
to t h i s goal. emp loyees to c l o c k in co m- o r itizatio n by to p m an a g e -
mun it y s er v ice ho u r s. The m ent & c l o s e co l l aborat i o n
H R c a n re vamp t h e ex ist- co mmunit y s er v ice ho u r s c an bet ween HR and al l o t h e r
i n g me tr i c s ys tem o r int ro - ac t as meas u re o f eng ag e - depar tm ents.
d u ce a ne w one to in clude ment in the C S R. HR c an r u n
t he score of C SR go al. Th is small com petitio ns du r ing
s co re s hou ld i mpac t t h e f in al fest ival s, s u c h as m ak ing

“I t ’s cr itical to identify business needs and explore how


benefits can influence desired outcomes.”
BUSINESS NEWS Magazine | June 2011

8 Ed i tor ’s Pi c k

4 M O S T E F F E C T I V E CO S T
S AV I N G S T R AT E G I E S
   Q-QUOTIENT                                  

Why should you start cutting costs? Is it best to ignore costs when your business
is riding high? Or should you wait until you get the signs?

How as an HR you can help in Cost Management? What all things you can do that
can set your organization apart?

1. E X P E N S E C AT E G O R Y sco re d 2 6 p e rce nt h i g h e r o n cog-


n i t i ve f u n c t i o n te st s ( co nt ro l l i ng
Ta ke a look at yo ur t a x ret ur n o r a fo r an n u al e ar n i n g s, j o b c ate gor y
re cent profit a nd lo s s s t atem ent. an d l e ve l o f sc h o o l i n g ) an d h a d 3 0
Ex p enses can b e o p t i mi zed a cro ss p e rce nt fe we r si c k- b u i l d i n g sym p -
p ro d uc ts, s er v i ces, cus to mers, a n d to m s t h an t h o se i n n o n ce r t i f i ed
l o c ations. The re a re lo t s o f q ui ck w i n s b u i l d i n g s.
ava i lable with t h i s p ower f ul co s t- c u t-
t ing s trategy. Al so gre e n b u i l d i n g s co n su m e 2 5
p e rce nt l e ss e n e rg y an d 1 1 p e rcent
A l ook at your yea r- over-yea r o r se a- l e ss wate r acco rd i n g to LE E D rating
so nal trend s m i g ht s i gna l t hat a n syste m .
ex p ense catego r y a n a lys i s co uld b e
wor thwhile in yo ur b us i nes s n ow. Th e Gre e n B u i l d i n g Cu l t u re c an just
The analysis begi ns wi t h yo ur cur re nt st ar t f ro m b e i n g m o re su st ai n a bl e
ex p enses and a v i ew towa rd a more
suitable level fo r t h o s e exp en s es.

2. M A K I N G U S E O F T H E ‘G R E E N

B U I L D I N G ’ C U LT U R E

A 2 016 Har vard s t ud y fo und t h at


e mployees in green - cer t i f i ed b ui l d i n g s
BUSINESS NEWS Magazine | June 2011

Editor ’s Pi ck 9

a nd can mean a ny t h i n g f ro m o f fe r- n e e d s, c h arac te r i st i c s an d c ul -


ing employee s f res h f rui t s a nd t u ral c h al l e n g e s, yo u n e e d to
ve ggies in the ca feter i a to rep la c i n g st ar t u n d e r st an d i n g t h e are a s
ha r sh cleanin g p ro d uc t s to ret h i n k- w h e re n ex t l e ve l o f te c h n o l ogy
ing space to o p t i mi ze p eo p le’s c an b e b ro u g ht o n .
a cces s to qua li t y v i ews.

3. SELEC TING RIGHT VENDORS

Pe r haps the m o s t i m p o r t a nt p a r t o f
the HR fuc tion i s g et t i n g t h e ven d o r
se l ec tion r ig ht. As s es i n g t h e ven d o r
p e r for mance o n reg ula r b a s i s ca n
o f fer wid er vi ew o n t h e ef fec t i ve -
ne ss of the ve nd o rs.

Fro m simply und ers t a nd i n g t h e


te c h solu tion ca p a b i li t i es (to us e
o r not to u s e G o o g le D o c/G o o g le
Sheet), to as s es i ng t h e cred i b i l-
it y of the man p ower s o lut i o n p ro -
vider, vend or a s s es ment ca n lowe r
the high level o f r i s k a s s o ci ated
w it h them, he lp i ng i n ef f i ci ent cost
o p timization.

4 . NOW IS THE RIGHT TIME

FOR THE ‘ TECH INITIATIVE’

Cons id er ing yo ur wo r kfo rce’s un i qu e

Th e re’s al ways a sta r ting p o int. As a n H R pro fes s io n a l, I fo un d t hat,


u nde r t ak i n g t h is p ro j ec t rea l l y o pen ed my eyes to a l o t o f th in gs th at can be
be n e fi ci al to e m p l oyees that m ay n o t n eces s a r il y a l ways h ave a do l l a r value
a ss oci ate d wi t h it bu t t hey m a k e a h uge differen ce”

K atina D av i s, H R Direc to r, AS I D.
BUSINESS NEWS Magazine | June 2011

0 10 OU R IND US T RY E X P E R T

OUR INDUSTRY EXPER T


    FRIENDS FROM YONDER                                     

Kuldip Dhole
amazon.com
Human resource business partner

1. H O W I S T H E H R D E P T.  As s o c iate R ewards hel ped c reate a l arg e p o o l o f


I N YO U R O R G A N I Z AT I O N an d R eco gnitio n cerem o - c andidates and redu ce co s t
A I D I N G I N CO S T S AV I N G ? n ies alo ng w ith a dinner o n a co ns iderabl y. This has l e d
W H AT A R E T H E H R I N N O VA - quar ter l y bas is. to s av ing s o f at l eas t 1 .0 4 c r
T I O N S TA K I N G P L A C E ?  Bir thday cel ebratio n IN R fo r the year.
at wo r k pl aces.  M o nito r ing o n S i te
I am wor k i ng as an HRB P  M o nthl y Hu b w is e Wis e OT nu m ber s and re g-
fo r Ama zon I ndia Op erat io n s co mp etitio n in a Zo ne o n u l ar l y edu c ating the
fo r Ea s t a nd N or t h I n dia. O ur key o p eratio nal m etr ic s to s ite team s towards 0 OT.
i n d us tr y take s a h it o n t h e in crease pro du c tiv it y and Pu bl is hing dail y s ite w i s e OT
o ff roll e m ployees wh o are en gagem ent l evel s o f the nu m ber s has hel ped b r i n g
u s e d for hand li ng deliver- asso ciate. dow n the OT by 80 0% a n d a
i es and othe r logist ics o p er-  I ntro du c tio n o f an co s t s av ing o f aro u nd 8 2 l a c s
at i o ns. Controllin g At t r it io n o n lin e feedbac k m ec hanis m fo r the Cal endar Year.
a nd ove r ti me i s a big ch al- t h ro ugh w hic h an as s o c iate S o m e o ther innovat i o n
le n g e whi c h le ads to h igh er can rea c h o u t to the HR Team pro ces s w hic h we have
M a npowe r cos ts in t ur n fo r any q u er ies and feedbac k bro u g ht in to hel p red uce
i n cre a s i ng the Co st p er an d to h ave their pro bl em s co s t wo u l d inc l u de
Shi p m e nt (C PS) . To co mb at reso lve d w ithin the TAT.  I ntro du c tio n o f m ul-
t hat we have s tar ted so me  As s o c iate refer- tipl e M anpower vendor s a s
s m a ll i ni ti ati ve s aimed at rals with s m al l am o u nts o f ag ains t a s ing l e vendo r l a s t
a s s oc i ate re te ntio n . R efer ral bo nu s w hic h has year to ens u re a heal t hy
BUSINESS NEWS Magazine | June 2011

co mpe ti ti on bet ween t h em ven d o r. Thu s s el ec tio n and 11 12


a nd prov i d i ng b et ter qualit y t ime l y evo l u tio n o f eac h At Am a zo n
a nd re d u c i ng t h e co st /h ire man power vendo r is c r itic al. ever y bo d y i s e n co ur-
fo r D e li ve r y an d Hub sup po r t Wit h an aim to have a co m- ag ed to ta k e c a l-
a s s oc i ate s. p et itive advantag e we have c u l ated r i s k s. Th i s
 I ntroduc t io n o f a an Ag enc y S co re Card w hic h no t o nl y h e l p s i n
D e li ve r y Da s h bo ard o f asso - h as param eter s v iz. H ir ing im prov ing t h e d e c i-
c i ate s whi c h evaluates an n umber s, attr itio n, abs en- s io n m ak i n g p owe r o f
a s s oc i ate’s week ly per fo r- teeis m , q u er ies res o l ved etc the o rg an i z at i o n a s
m a nce on di fferent met r ics to judg e the m o nthl y per fo r- a w ho l e b ut i m b i b e s
t he re by he lpi n g in ident if y- man ce o f eac h vendo r o n a s o u nd pl a n n i n g s k i l l s
i n g the top per fo r mers an d rat ing s c al e o f 1 – 10 . fo r o u r em p l oye e s.
t hos e wi th opp o r t un it ies fo r Th is eval u atio n ens u res
i mprove me nt. we h ave q u antitative data to
 Age nc y S co re Card to discus s w ith the S P OC ’s o f Thu s it is o u r du t y to gi ve
e va lu ate the mo nt h per fo r- each vendo r and pl an a way bac k s o m ething to t h e n at i o n
m a nce of e ac h M an p ower fo r ward fo r ac hiev ing the and its peo pl e. I n Am a zo n ,
Age nc y and then fo r mulat- h ighes t s co re. This m etho d C S R is hig hl y indu l g e d a n d
i n g the plan to give t h e man- also hel ps u s u nder s tand o u r we enco u rag e emp l oye e s to
p owe r nu m bers fo r f resh mo st pro du c tive vendo r s give u s ideas w hi c h f a l l un d e r
hi r i ng. an d tho s e w hic h have been the pu r v iew o f C S R a n d wo r k
 H i gh Level en gage - un de r par fo r a co ns ider- towards the s am e.
m e nt e ve nts l ik e St reet Plays, ab le am o u nt o f tim e and have C S R is even m ore i m p o r-
C h e s s / Lu d o C h ampio n sh ip, to be phas ed o u t. We al s o tant to c reate an i m p a c t
St ati on D e corat io n s co m- decide the hir ing nu m ber s to o f novel t y fo r the p e o p l e
p eti ti ons from availab le b e given to vendo r s w ith the aro u nd u s and to p rovi d e
re sou rce s e tc h elp in ret ain- h ighes t s co res w hic h w il l be s o m e m o re o ppo r t un i t i e s to
i n g a nd m oti vat in g t h e asso - f in an c ial l y pro f ic ient fo r o u r tho s e w ho des er ve i t. We t r y
c i ate s a nd e mp loyees. o rga nizatio n. and hel p peo pl e a c h i e ve t h e i r
s m al l g o al s and e n s ure to
2. “SELEC TING THE br ing a s m il e to th o s e b e s i d e
RIGHT VENDORS CAN BE 3 H O W I M P O R TA N T I S u s.
M O N E TA R I LY E F F I C I E N T ”, CSR?
W H AT I S YO U R TA K E O N 4. H O W TO S E L E C T T H E
T H AT ? Cor po rate S o c ial RIGHT CSR PROJEC TS?
R espo ns ibil it y is no t o nl y
I n logi s ti c s in dust r y t h ere a res po ns ibil it y bu t s ho u l d We do no t think o f C S R a s
i s an ave ra ge requirement o f b e cons idered as a habit. pro j ec t s pec if ic go a l s. Th e s e
at le as t 6k – 8k man power We have been pr iv il eg ed to are indiv idu al and o rg a n i z a-
fo r a pa r ti c ular regio n . Th ere h ave received g o o d edu c a- tio nal co ntr ibu tio n s to m a k e
i s cons i d e ra ble co st in selec - t io n s and gro o m ing bu t there a better to m o r row fo r t h o s e
t i o n, hi re and af ter o n bo ard- are cer tain s ec tio n o f the w ho l ac k cer tain re s o urce s.
i n g s u ppor t fro m man p ower n at ion w ho are no t s o l u c k y. We enco u rag e emp l oye e s to
BUSINESS NEWS Magazine | June 2011

2 OU R IND US T RY E X P E R T 12

co ntr i bute on givin g CSR f ro m o u r em pl oyees then I CAN MAKE ENDS MEET ON
i d e as whi c h are feasib le. We b elieve that al l o ther f ac to r s T H E C U R R E N T M I N I M U M .”
t h en s e le c t the pro jec t s b asis ment io ned above pl ay an W H AT I S YO U R TA K E O N
t h e i mpac t the y create o n impor tant ro l e. B enef its o nl y T H AT ?
t h e e nv i ronme nt an d en sure will never have the im pac t
o u r e mploye e s co nt r ibute wh ic h al l the f ac to r s in the I n the l as t 4 year o f
a n d m ake the pro jec t s suc - r ight m ix c an. my exper ience in the H R
ce ss ful. We have a To p D own At Am azo n ever y bo dy do m ain, I have co m e to
a p proac h towards CSR wh ich is enco u rag ed to tak e c al- a co nc l u s io n that pay i s
ens u re s m os t of t h e p o pula- culated r is k s. This no t o nl y m erel y a s eco ndar y f a c to r
t i o n of wor k i ng o n a n umber h elp s in im prov ing the dec i- fo r retaining o r m o ti vat i n g
o f proje c ts that we usually sio n m ak ing power o f the em pl oyees. However w i t h
run. o rga nizatio n as a w ho l e bu t the s u dden r is e o f in f l a-
imbibes s o u nd pl anning tio n, co s t o f l iv ing in d ex i t
5 . “ M A N Y CO M PA N I E S sk ills fo r o u r em pl oyees. We is im po r tant to em pat h i ze
A R E TA K I N G I N F O R M E D do n o t have a s et phil o s o phy o n w hether the bas i c n e e d s
G A M B L E S T H AT N E W B E N E F I T o f r ig ht dec is io n m ak ing. We o f the em pl oyees are f ul-
OFFERINGS WILL PRODUCE b elieve in c reating l eader s f il l ed o n the pay ban d t h e y
T H E O U TCO M E S T H E Y wh ere the dec is io ns m ade are pl aced in. J o b eva l ua-
D E S I R E .” H O W I M P O R TA N T are radic al and al igned w ith tio ns and identif y ing t h e
I S ‘ T H E L E A P O F FA I T H ’ ? t h e co m pany req u irem ents. c r itic al ro l es and f ixi n g
W H AT A R E T H E S T E P S TO We enco u rag e independence their pay is al s o im p o r-
S T R I V E TO WA R D S T H E R I G H T an d exper im entatio n w hic h tant to retain the c l i c h é
DECISION? h elp s u s c reate m u l tipl e s ec tio n o f any o rg an i z a-
so lut io ns fo r any pro bl em . tio n. However in to t a l i t y
B e ne fi ts de fi n itely mo t i- We enco u rag e u s e o f dif fer- the co r rec t pay band o f t h e
vate an e m ployee. However ent d ec is io n m ak ing to o l s o rg anizatio n w il l def i n i te l y
j o b s ati s fac ti on , wo r k life viz. R o o t Cau s e Anal ys is, Fis h hel p in retaining emp l oy-
b a lance, conducive wo r k B o n e, Co s t B enef it Anal ys is ees and c reate a co m p e t-
env i ronm e nt, team co h esive - to ens u re the o u tco m e fo r itive advantag e to th e
n es s and comp en sat io n are any dec is io n is m eas u rabl e o rg anizatio n k eeping i n
o t he r s trong deter min in g an d feas ibl e. m ind the bu s ines s p h i l o s-
fa c tor s for re tain in g employ- o phies and the bu dg e t fo r
ee s. Whi le we st r ive to m anpower.
p rov i d e a c hallen gin g wo r k 6. “ I N C R E A S I N G LY, CO M -
env i ronm e nt for o ur employ- PA N I E S A R E V O LU N TA R I LY 7. L A S T LY, W H AT I S
ee s our be ne fi t aspec t are O P T I N G TO R A I S E M I N I M U M YO U R A D V I C E O N C R E AT -
eq ua lly luc rati ve to ret ain PAY, E I T H E R TO S TAY CO M - ING A CAREER PLAN IN HR?
em ploye e s. Wh en we sp eak PETITIVE OR OUT OF A REC-
o f ge tti ng d e s ired result s O G N I T I O N T H AT F E W P E O P L E Hav ing had the g o o d
BUSINESS NEWS Magazine | June 2011

OU R IND US T RY E X P E R T 13

fo r tu ne s to s tar t my career in t h e man- 5 year s o f yo u r c areer w il l def initel y


u fac tur i ng back gro un d I wo uld always hel p gr ip the do m ain and ens u r ing yo u
st re s s on e ns ur in g any st udent wh o i s beco m e a s eas o ned pro fes s io nal for t h e
st udy i ng H R for a st int o f 2 – 3 years in a f u tu re.
p la nt. The e nviro n ment in a plant, h an-
d l ing blu e col lar employees as well as the HR is no ro c k et s c ience and s im pl e co m-
va r i ou s com plex it ies o n t h e Employee petenc ies o f l is tening s k il l s, em pat hy,
R elati on font h elp s develo p in dividu- reas o ning c apabil ities and g o o d ne g o -
a l s. I t als o s tren gt h en s o ur min d towards tiatio n s k il l s w il l hel p devel o p a s tro n g
st atu tor y comp lian ces wh ich are ver y c areer fo r any HR as pirant.
i mpor tant.

Howe ve r not many are interested in the


ro le s i n a plant t h us in my o pin io n an
It’s so simple to say, “Oh, just raise the
HR ge ne rali s t pro f iles is equally usef u l
price for a burger by 5 cents”—that
fo r the c are e r as it gives us an o p po r tu- might be fine for a McDonald’s, but it’s
n i t y to wor k on t h e dif ferent do mains o f not for a small convenience store [that]
Hu m an R e s ources. Gradually yo u may al s o is competing with a Wal-Mart.’
want to ta ke specif ic ro les like Emp loyee —R Thompson, National Federation for Independent
E n ga ge me nt, Co mp en sat io n an d B en ef its, Business
p e r for m ance M an agement etc. but h av ing
a n H R ge ne ralist ex p er ien ce in t h e in itial

Wi n n e r s o f t h e A r t i c l e Wr i t i n g C o m p e t i t i o n o n t h e t o p i c
“ M O T H E R A S A N H R ”, a r e -

1st: A R PA N C H A K R A B O R T Y , MBA - PS, IISWBM

2nd: ANUJA BASAK, M . CO M , G O E N K A CO L L E G E


O F CO M M E R C E A N D B U S I N E S S A D M I N I S T R AT I O N

3 r d : M AY U R I K A M U K H O PA D H YAY , M H R M ,
I I S W B M
BUSINESS NEWS Magazine | June 2011

4 14 PR AC T ICING C AS E S T U DI E S

PRAC TICING CASE STUDIES


    CASE STUDY                                   

Prof. (Dr.) Madhumita Mohanty

H.O.D., MHRM, IISWBM

STO RY O F A B L A D E R UNNER : Case o n Oscar Pistor ius

S ho r t Bi ography : clear. I n a hig h s c ho o l race, that the s pec ial l y ma d e


h e ran the 10 0 m etres f as ter J -s haped ar tif ic ial l y l e g s
O sc ar Pi s tor i u s (bo r n in t h an t he Paral y m pic reco rd. g ave the r u nner m o re e d g e
J o hanne s bu rg, S o ut h Af r ica S o o n he was w inning inc l u d- over o ther athl etes.
o n 22nd N ove mber, 1986) in g go l d in the 2 00 m etres
i s a S outh Afr i c an spr int at t h e Athens Paral y m pic in • ‘ IA A F’ co nc l u d e d t h at
r u n n e r, who be came t h e 2004. al l ow ing Pis to r iu s to p a r t i c i-
fi r s t ampu te e to co mp ete pate in f u tu re event s wo ul d
i n t he O ly m pi c s in 2012. He Career : be u nf air to o ther at h l e te s.
wa s bor n wi tho ut t h e f ib ula However a deter m i n e d O s c a r
i n b o th le gs. Wh en h e was • Pis to r iu s has wo n g o l d appeal ed to the Cour t o f
1 1 months old, h is legs were in t h e 10 0m , 20 0m and 4 00 m ar bitratio n o f s po r t s i n e a r l y
a m putate d half way bet ween events, break ing the wo r l d 2 00 8, ag ains t this d e c i s i o n .
h i s k ne e s and an k les. reco rd over 20 0m at the 2 00 6 The o u tco m e o f thi s a p p e a l
Paraly m pic Wo r l d Cu p. was po s itive and Pi s to r i us
As a young boy h e began to co u l d co ntinu e r u n n i n g
sp ec i ali ze i n athlet ics wh en • Pis to r iu s was c r iti- ag ain.
h e di s cove re d th at t h e ro ugh cized by the ‘ IN T E RN AT ION A L
a n d tu m ble of sch o o lboy ASSOC IAT ION OF AT HE LE T IC • Al tho u g h Osc a r
r u g by di d too much damage FEDER AT ION S (IA A F ) fo r u s ing ac hieved great m il e s to n e s i n
to hi s pros the ti c legs. H is custo mized pro s thetic l eg s s u c h a s ho r t s pan, h i s a s p i-
p o tenti al wa s i mmediately fo r running. I t was al l eg ed ratio n to par tic ipate i n t h e
BUSINESS NEWS Magazine | June 2011

PR AC T ICING C AS E S T U DI E S 15

2 0 0 8 s umme r Olympics to livin g li fe to the f u l l es t. He s ays,


b e he ld at B e i ji ng, Ch in a Alt h o ug h he was am pu tated
wa s tu r ne d d own by a spo r t s wh en h e was barel y a year • “ I c an have my g o a l s,
co m mi tte e of S o ut h Af r ica. o ld, bei ng phys ic al l y c hal- and I c an have my d re a m s.
H owe ve r, he par t icipated in len ged did no t dam pen the M y g o al is to m ak e t h e f i n a l s
t he 2008 Pa raly mp ics event spir it s of Pis to r iu s w ho went and im prove my po s i t i o n . I
he l d that ye a r. o nto be co m e a renow ned want to r u n al l dece nt ra ce s.
at h lete. H is dream o f being a I do n’t want to l o o k b a c k
• Pi s tor i u s to o k p ar t in great Rug by pl ayer was s hat- and s ay I ran a ter r i b l e ra ce.”
t he S umme r Olympics h eld tered w hen he had to deal
at Lo ndon i n 2012. H is p ar- wit h a ser io u s inj u r y du r ing • Yo u are no t d i s a b l i n g
t i ci pati on i n the event made teen s. H owever des tiny had by the dis abil ities yo u h ave,
hi m the fi r s t amputee to o t h er pl ans in s to re fo r o ther yo u are abl e by the a b i l i t i e s
co m pe te i n the games. at h letes. E nco u rag ed by a yo u have.”
S o ut h Af r ic an Pro s thetic s
• Thi s athlete was h o n- n amed Van der Watt,
o u red wi th the ‘ B B C Spo r t s Pisto r ius s tar ted pu r s u ing
Per s ona li t y of th e Year a career as a r u nner. I n a Q u es tio ns
R o l l as on Awa rd ’ in 2007 ver y sh o r t s pan, he s ho c k ed
t h e wo r l d o f s po r ts w ith his 1. What m o tivates O s c a r
• O s c ar wa s amo n g p h en o m enal athl etic abil i- Pis to r iu s to have a dr ive to b e co m e
t he 100 i ndi v i d uals wh o t ies by w inning m o re than s u cces s f u l ?
s e cure d a s pot th e ‘ 100 a dozen g o l d m edal s in the
M o st I nflu e nti al Peo ple’ in few eve nts that he had par- 2. How M as l ow ’s th e o r y o f h i e r-
t he Wor ld ’s L i s t o f ‘ Time’ t icip ate d. Al tho u g h he was arc hy c an j u s tif y Os c ar Pi s to r i us’s
m a g azi ne. cr it icized fo r u s ing m ec hani- behav io u r ?
cal legs fo r r u nning, a deter-
• I n 2012, Pisto r ius was min ed O s c ar fo u g ht fo r his 3. What are the c ha ra c te r i s-
ho n o u re d wi th a ‘ Laureus career a nd even went o nto tic s o f hig h ac hiever s ? H ow c a n yo u
Wo r ld Spor ts Award fo r p ar t icipate in the 2 01 2 appl y this w ith referen ce to O s c a r
Sp o r ts pe r s on of t h e year Olymp ics hel d in Lo ndo n. He Pis to r iu s ?
wi t h a d i s a bi li t y ’, fo r h is ded- even received q u ite a few
i cat i on toward s run n in g. awards fo r his great dedic a- 4. Dis c u s s Her tzberg Two f a c to r
t io n towards s po r ts and has theo r y in the co ntex t of O s c a r
  also app eared in the T IM E Pis to r iu s.
magazin e. Os c ar ’s po pu l ar-
D e ter m i nati on to succeed: it y also m ade him the f ace o f 5 . Dis c u s s w hat bu s i n e s s l e a d e r s
leadin g brands l ik e ‘ BT ’ and c an l ear n f ro m Os c ar Pi s to r i us.
O s c ar ha s prove d t h at dis- ‘ NI K E’. Dis c u s s this appl y ing yo ur k n ow l-
a b i li t y i s not an excuse in edg e o n Org anis atio na l b e h avi o ur.
BUSINESS NEWS Magazine | June 2011

6 16 F R IEND S F R OM YO N DE R

H O W TO W I N A N I N T E R V I E W
A R U N D H AT I M U K H E R J E E
H I N D A LCO I N D U S T R I E S L I M I T E D
( A D I T YA B I R L A G R O U P )

    FOCUS POINT                                    

1. H O W WA S YO U R TI TAN COM PANY LIM IT E D. A fo r an HR pro fes s io nal. Wo r k


I N T E R V I E W E X P E R I E N C E AT few pers o nal q u es tio ns were o n co m m u nic atio n s k i l l s a n d
H I N D A LCO ? also asked. per s o nal devel o pm ent.

M y i nte r v i e w ex per ien ce was 3. H O W TO P R E PA R E


great. I t was a len gt hy o n e YO U R S E L F F O R G D A N D P I
t hat cove re d bot h academics ROUNDS? 4. W H AT I S YO U R A D V I C E
a nd my othe r a reas o f inter- TO YO U R J U N I O R S O R
e st. B u t m os tly it was a gr ill- R ead dail y news paper s and PEOPLE GOING FOR THEIR
i n g s e s s i on on Labo ur Laws magazin es. K eep trac k o f PLACEMENT INTERVIEWS?
a nd Di s c i pli ne. t h e cur rent af f air s. One o f
t h e best way is to prac tice K eep yo u r co o l. O verco m e
2. W H AT W E R E T H E mo ck GD. The m o re yo u prac - the fear o f rej ec tio n/ l o s i n g.
ROUNDS, QUESTIONS t ice, t h e m o re co nf ident yo u Yo u r bo dy l ang u ag e sp e a k s
T H AT W E R E A S K E D I N T H E b eco me! a l o t abo u t yo u. D o yo ur
INTERVIEW? ho m ewo r k wel l befo re
A can di date c an be as k ed appear ing fo r an inter vi e w.
Th e fi r s t round was an ap t i- anyt h ing and ever y thing in M ak e s u re yo u have k n ow l-
t u d e te s t. The nex t ro un d a PI . B e wel l prepared w ith edg e abo u t the co m pa ny
wa s the pe r s onal inter view. yo ur dom ain. Have at l eas t and the j o b pro f il e. Li s te n
I d o not re me m ber t h e ques- t h ree areas that yo u k now to the q u es tio ns pro p e r l y
t i o ns exa c tly but it mo st ly in an d ou t. This is bec au s e and ans wer w hat is be i n g
co ns i s te d of var io us sit u- n ow-a- d ays m o s t o f the as k ed, no t w hat yo u k n ow. I f
at i o n bas e d q u est io n s o n inter vie wer s as k q u es tio ns yo u do n’t k now the an s we r
L a b o ur L aws & Discip lin e. I f ro m t h e c andidate’s area to a par tic u l ar q u es tio n , d o
wa s a ls o a s ke d a lo t o f ques- o f interes t (o f co u r s e no t no t pl ay aro u nd. B e hon e s t
t i o ns from the overall cur r ic - limited to it). Stu dy Labo u r w hil e ans wer ing per s o n a l
u lu m and from my inter n sh ip Laws t ho ro u g hl y bec au s e q u es tio ns, hig hl ig htin g yo ur
p ro je c t that I had do n e wit h t h at is t he big g es t s treng th ac hievem ents / s k il l s / c a re e r
BUSINESS NEWS Magazine | June 2011

F R IEND S F R O M YON DE R 17

& p e r s onal goa ls. Just st ay fo cused an d


re l a xe d.

5. W H AT A R E T H E H R I N N O VAT I O N S
TA K I N G P L A C E I N YO U R O R G A N I Z AT I O N
T H AT A R E A I D I N G I N CO S T S AV I N G ?

Th e H R i nnovati o n s are gro up level ac t iv ities


a nd cove r s a ll b usin esses o f t h e Adit ya B ir l a
G ro up. The group un derst an ds t h e n eed to
c reate a n i nte grated o rgan izat io n t h at c an
s e a mle s s ly connec t an d interac t wit h a s wel l
a s re s pond to c usto mers, co n sumers, s u p -
p l i e rs and re s ources wo r ldwide. Hen ce it is
fo cu s i ng on c re at in g a sh ared ser vice that
wi l l dr i ve d own gen eral admin ist rat ive and
ove r he a d cos t, improves ser vice levels &
q u a l i t y. The gro up also h as a cent ralize d
t ra i ni ng & de ve lo p ment center t h at fo c u s es The official Facebook page of
o n i m prov i ng bo t h tech n ical an d beh avio ral
co m pe te nc i e s of t h e emp loyees. B esides, the
HR-nXt, the HR Club of MHRM,
gro u p r u ns va r i o us custo mized leaders hip IISWBM had reached 1000 peo-
p ro grams for d i fferent f un c t io n s so as to
ple within 3 days of it’s launch.
c reate the fu ture leadersh ip p ip elin e.

6. L A S T LY, W H AT I S YO U R A D V I C E O N HR-nXt has also introduced it-


C R E AT I N G A C A R E E R P L A N I N H R ?
self to LinkedIn as the first step
I n t he fi r s t fe w years o f yo ur career, wo r k o n towards implementing the Stu-
a ll t he ve r ti c als o f HR f un c t io n . Tr y to h ave dent Development Program.
ex p e r i e nce i n a n I R pro f ile, because t h at w il l
m a k e you s tre e t smar t. Th en ch o o se you r
s p ec i a li z ati on a s per yo ur p referen ce or the HR-nXt, the HR Club of MHRM
o n es that you a re go o d at. K eep a t rack o f has also been able to authorize
t he l ate s t d e ve lopment s in HR f ield. K e ep
IISWBM for hosting TED Talks in
le a r n i ng from th e day to day ac t ivit ies. G rab
e ve r y oppor tu nit y t h at yo u get an d ro c k o n! it’s premise.
A R T ICLE W R I T I N G CO M P E T E T I ON 18

M OT H E R A S A N H R
   ARTICLE                                   

ARPAN CHAKR ABOR T Y


MBA - PS, I I SWB M

A hou s e b e co m es a ho m e w he n res o urce m a n a gem ent is o ptim um. No


wo n d e r mot her is t he H R a b ove a l l. Ar tic l e o n im pl em entin g m o ther ’s
s trate gi e s o f saving m o ney at h o m e to o rga n izatio n s.

A h o us e be com es a h o me wh en it is f ill ed m anner that they l as t fo r a cer tain p e r i o d


wi t h love, c a re an d co mpassio n . A mo t her o f tim e. I n o rg anizatio ns avail abil i t y o f
i s t he e mbodi ment o f all t h ese qualit ie s. res o u rces (c apital, m anpower, eq u i p -
She ma ke s s ure ever ybo dy in t h e f amil y m ents etc ) are ver y neces s ar y as th e y p l ay
i s lo o ke d af te r well in ter ms o f h ealt h an im po r tant ro l e in tak ing s ho r t-te r m
a nd ha ppi ne s s. Tak in g in co n siderat io n and l o ng -ter m dec is io ns. An HR m a n a g e r
e ve r yone i n the f amily can be ch allen g- needs to pl an the res o u rces wel l s o t h at
i n g be c aus e e ver yo n e h as dif ferent n ee ds they c an hel p the co m pany m eet it s
a nd expe c tati on s. A mo t h er ’s ro le in a o bj ec tive. When the co m pany need m o re
fa m i ly c a n gi ve us cer t ain ideas wh ich res o u rces bu t it is o u t o f their af ford-
c a n b e i m ple m e nted in a large o rgan iza- abil it y they need to c hang e its g o a l. I f
t i o n to m ake s ure t h at it wo r k s ef f icientl y the co m pany needs m o re res o u rces to
k e epi ng all the st ak eh o lders in pur view. ac hieve its g o al s then the HR s ho ul d
Th es e i de as a re illust rated b elow- pro ceed acco rding l y. S o a m o ther ’s l e s s o n
o n res o u rce m anag em ent c an be a p p l i e d
1 ) Management of resources: A in an o rg anizatio nal s tr u c tu re.
m o t h e r ke e ps her eye o n t h e sto ck o f veg -
e t a ble s, groce r i es, sp ices etc. Sh e mak es
s u re that the re so urces are always avail-
a b l e whe n the y are n eeded. Sh e also 2) Art of bargaining/negotia-
m a na ge s the exist in g reso urces in such a t i o n : A m o ther k eeps the expens e s o f
A R T ICLE W R I T I N G CO M P E T E T I ON 19

a fa mi ly i n c he ck wh en sh e is go in g fo r to m inim ize the bil l o f el ec tr ic it y. I n o rg a-


ne w re s ou rce s. Th is invo lves t h e sk ill nizatio ns this idea c an pro du ce gre at
o f b arga i ni ng. S h e uses it ef f icient ly res u l ts. An HR w hil e deal ing w ith org a n i-
whi l e re c r u i ti ng teach er fo r h er ch ildre n, zatio n’s res o u rces need to f ind o u t
b u yi ng groce r i e s o r veget ab les, payin g
e l ec tr i c i ans or plumb ers an d n umero us a) R es o u rces that pro du ces u nnece s s a r y
o t h er occ a s i ons. A co mp any can use t h is expenditu re.
te chni q ue to s ave co st. I n an o rgan iza-
t i o nal pa r la nce it is called n ego t iat io n . I t b) Ways to m inim ize them .
c a n inc lu d e the fo llowin g sit uat io n s-
I f bo th the s itu atio ns do n’t wo r k th e n
l etting g o o f the res o u rce is the be s t way
that c an be fo l l owed. D u r ing the p e r i o d
• H i r i ng peo p le fo r t h e co mp any a nd o f dow ns izing a co m pany has to l e t g o o f
ne g oti ati ng the ir salar y. em pl oyees to c u t co s t. I f an em pl oye e i s
real l y val u abl e fo r the o rg anizatio n t h e n
• Buy i ng e quip ment s f ro m ven do rs. the HR m ang er c an neg o tiate s al ar y w i t h
them ins tead o f f ir ing them direc tl y. I f
• N e goti ati n g co st o f a pro jec t. the neg o tiatio n do es n’t pro du ce go o d
res u l t then there is o ne o ptio n ava i l a b l e
An H R ma nger can use t h e ar t o f in f ro nt o f the HR m anag er that is o f fe r-
ne g oti ati on to save co st fo r an o rgan iza- ing them pink s l ips.
t i o n a nd s c ale up it s reven ues.

3) Preventing wa s t e f u l S u ppo s e there are co u pl e of l e a k y


Expenditures: A mo t h er is always cau- f au cets in a ho u s e w hic h al ways
t i o u s a bou t expen ses wh ich p ro duce no em pties the tank . To f il l the t a n k p um p s
re su lt. She a lways t r ies to get r id o f t h e m are needed to be o peratio n a l, b ut
i f n o t pos s i ble th ey at least keep t h em pu m ps co ns u m e el ec tr ic it y to f i l l t a n k ,
at a mi ni m u m level. Sup po se t h ere are w hic h inc reas es expenditu re. A m o t h e r
co u ple of le ak y f aucet s in a h o use wh ich wo u l d tr y to repair the f au ce t s f i r s t b ut
a lways e m pti e s t h e t an k . To f ill t h e t an k if that do es n’t wo r k s he w il l re p l a ce
p u mps a re ne e ded to be o perat io n al, bu t them to m inim ize the bil l o f e l e c t r i c i t y.
p u mps cons ume elec t r icit y to f ill t an k , I n o rg anizatio ns this idea c a n p ro d uce
whi ch i nc re as e s ex pen dit ure. A mo t h er great res u l ts.
wo u l d tr y to re pair t h e f aucet s f irst but if
t hat doe s n’t wor k sh e will rep lace t h em
A R TICLE W R I T I N G COM P E T E T I O N 20

4) Time m a n a g e m e n t : M o t h ers master the ar t o f S o they have to be g o o d at tim e m a n a g e -


t i m e ma na ge ment as t h ey t ak e care o f needs and m ent w hil e handl ing thes e j o b s. I n t h i s
ex p e c tati on of dif ferent peo p le in t h e f am il y. Her reg ard, a m o ther ’s way o f wo r k i n g c a n b e
C h i ld re n ne e d love an d care f ro m t h eir m o ther. wo r th k now ing fo r them . Al s o i n te r m s
H er Spous e E xpec t s at tent io n f ro m h er. E l der s o f tak ing dec is io n in bu s ines s, t i m e l o s t
i n t h e fami ly and relat ives ex p ec t respe c t and is eq u ival ent to o ppo r tu nit y l os t. Lo s s o f
an o ppo r tu nit y m eans l o s s o f m o n e y. S o
tim el y dec is io n f ro m an HR m a n g e r c a n
s ave the co m pany f ro m l o s ing m o n e y o r
in o ther wo rds it c an hel p them to e a r n
revenu es.

a c k n owle d ge ment f ro m h er. Sh e mak es s u re that


a ll t he ne e d s are t ak en care o f an d t h ey do n’t HR-nXt, the HR club of
ove r powe r one an o t h er. I n bet ween sh e has to IISWBM has started the
t a k e of he r s e lf. M o t h ers wh o are employed in article writing com-
s o m e organi z atio n s h ave a dif f icult t as k fo r them , petition from the
a s t he y have to man age f amily as well as pro fes- November ’17 edition of
s i o nal re q u i re m ent s at t h e same t ime. A m o ther M a n a v.
d o es i t by a s s i gnin g pr io r it ies to h er jobs and
wo r k i ng on the m f ro m h igh est to lowe s t pr io r it y. The sole purpose of this
O rg a ni zati ons are simulat io n o f a f amil y o n l arg e competition is to involve
s c a l e. Pe ople fro m dif ferent back gro unds wo r k new HRs and non HR
t he re and the y h ave dif ferent k in d o f minds et. An people into HR domain
H R manage r i s i n ch arge o f man agin g p eo pl e’s by providing them a
ne eds i n organi zat io n s. B esides t h is, t hey al s o platform to showcase
he l p the ma na gement to - their writing as well as
researching skllls to the
a ) D e ve lop long- ter m st rategies fo r grow th and HR world. Our mission is
d e ve lopm e nt i n o rgan izat io n . to push the new HRs and
other interested people
b) Di s s e m i nate in fo r mat io n ab o ut co m pany to into the huge pool of HR
t he employe e s. fundamentals, so they
can dive deeper into the
c ) Tak i ng c a re o f legal an d regulato r y vast ocean of under-
co m pli ance s. standing the HR domain.
A R TICLE W R I T I N G COM P E T E T I O N 21

5) M a n ag i n g P e o p l e :. A mo t h er e) Co u ns el l ing
g u i de s he r c hi ldren . Co un sells t h em when
t he y are i n tough t imes. Sh e gives sug- They al s o have to give s u g g es tio ns to t h e
g es t i ons to he r sp o use an d t h e elders in to p m anag em ent abo u t w hat is g o o d fo r
t he f ami ly. An HR man ager h as to do the the o rg anizatio n. Al l thes e j o bs o f an H R
s a m e i n a n organ izat io n . Sh e/h e h as to m anag er req u ire g o o d peo pl e m anag e -
m a na ge e mployees wh o can be at ent r y m ent s k il l. B y m anaging peo pl e an HR
le ve l a nd pe ople wh o are ex p er ien ced. m ang er hel ps a co m pany to m axim ize i t s
As pe ople ge t exp er ien ced t h eir n eed g ains by o ptim u m u s e o f peo pl e’s s k il l s.
p at te r n c ha nge s. An ent r y- level per-
s o n n e l m ay have psych o lo gical n eed o r 6) Planning for contingencies:
s e cur i t y ne e d d omin ant in t h em; slight l y Co nting enc ies o r c irc u m s tances w hic h a re
ex p e r i e nce d i ndividuals may h ave este em u npredic tabl e. They req u ire c aref u l p l a n-
ne ed or s oc i a l n eed do min ant in t h em. ning. A f am il y c an exper ience it in the fo l-
S o, HR ma nge r s h ave to t ake care o f t h es e l ow ing s itu atio ns -
d i ffere nt ne e ds an d st r ik e a balan ce
b et we e n company ’s o bjec t ive an d in di- a) Pr ices o f veg etabl es o r es s ential go o d s
v i d u a l goal of the employees. I t mean s inc reas e o r they are s c arcel y avail abl e i n
t he y have to good at dealin g wit h dif fer- m ar k et.
e nt t y pe s of e m ployees by t h e fo llowin g
ways- b) Pr ices o f f u el o r co o k ing g as inc re a s e s.

c ) A f am il y m em ber f al l s il l.

d) An E ar ning m em ber retires o r l o s e s


his /her j o b.

A m o ther w ith hel p o f her s po u s e and


el der s wo u l d k eep a bac k u p pl an in c a s e
a ) Und e r s ta ndin g t h eir st ren gt h an d thes e ar r ive. S he m ay inves t in s o m e h i g h
we a k ne s s e s. retu r n - y iel ding ins tr u m ent o r inves t i n
s o m e dem and depo s it s o that s ho r tag e o f
b) As s i gn the m wit h wo r k wh ich is suit- c as h is tac k l ed. S he w il l m ak e s u re th at
a b l e for the m. es s ential co m m o dities are s to red in h o us e
in s u f f ic ient q u antit y to avo id the s c a rc i t y
c ) G i v i ng d i re c t io n o f es s ential g o o ds in m ar k et. An o rg a n i-
zatio n m ay al s o exper ience to u g h tim e s
d ) Pe r for ma nce Ap praisal w hen any o r s o m e the fo l l ow ing o cc u r-
AR TICLE W R I T I N G CO M P E T E T I ON 22

a ) Pr ice s of fu e l ch an ges expec tatio n f ro m them . Fail u re to res ol ve


co nf l ic t c an res u l t in l o s s o f res o u rces i n a n
b) Ta x s tr u c tu re o f a co unt r y ch an ges o rg anizatio n. As HR m ang er pl ays im por t a nt
ro l e in res o l v ing co nf l ic t s itu atio ns by t h e
c ) C h a nge i n polit ical enviro n ment o f a fo l l ow ing m ec hanis m s -
co u ntr y whi c h negat ively af fec t s t h e bus i-
ne ss of the organ izat io n

d ) C h a nge i n di p lo mat ic relat io n s wit h


co u ntr i e s whe re th e o rgan izat io n is do ing
b u si n e s s a nd i t af fec t s t h eir busin es s
ne g ati ve ly.
a) Avo id/Withdraw
e ) R e ce s s i on
b) Acco m m o date
f ) I nc ur r i ng los s f ro m busin ess fo r an
e l o ngate d pe r i od o f t ime c ) Co m pro m is e/R eco nc il e

As a n H R ma nge r ac t s as t h e middleman d) Fo rce/Direc t


b et wee n the top man agement an d t h e
e m p loye e s s o s he/h e h as to be caref ul e) Co l l abo rate/Pro bl em s o l ve
whi l e gi v i ng s u ggest io n to t h e to p man-
a g em e nt a nd i m plement in g n ecessar y
a c t i o n s through t h e bo t to m p ar t o f an
o rg a n i z ati on. Plan n in g co nt in gen cies we l l Al tho u g h f u nc tio ning o f a f am il y and a n
by a n H R c an he lp a co mpany to p revent o rg anizatio n is dif ferent s til l a m o ther ’s
lo ss e s. H e re the y f un c t io n similar to t h at way o f handl ing res o u rces ef fec tivel y ca n
o f a mothe r i n a family. be appl ied in the o rg anizatio n to f ac il i t ate
o ptim u m u s e o f res o u rces.
7) Managing c o n f l i c t s : A mo t h er
t ra n sfor m s a house into h o me by usin g
he r p e r s u as i ve q ualit ies to avo id co n f lic ts
b et wee n di ffe re nt f amily members. Sh e
m a k e s e ve r y bod y is equally imp o r t ant.
I n O rg ani z ati on co n f lic t s create h urdle i n
way of organi z atio n al o b jec t ives. Wh en
p eo p le fe e l the re is a mismatch bet ween
t he i r expe c tati on an d t h e o rgan izat io n s
BUSINESS NEWS Magazine | June 2011

3 23 M Y H O NES T TAK E S

M Y H O N E S T TA K E S
   INTERVIEW                                   

Prof. (Dr.) Sik har ini M ajumdar


IISWBM

1. I nd ian Ed ucat i o n Sys tem an d 4. B al an c i n g b e t we e n su st a in-


Cur r iculam in B -s ch o o ls ? i n g e m p l oye e n e e d s an d e m pl oyee
m o ral s an d m ai nt ai n i n g e f f i c i ent
All B - s ch o o l s a re def i n i tel y n o t o n t he co st m an ag e m e nt.
sa m e p ag e b u t I I M -A , B, C h ave do ne
real l y g o o d. I I S W B M h a s th e po ten- Polic ies should b e c lear regard i n g s u s-
t i a l b u t it t h e n h a s to be resi denti al. t ainab ilit y. I f t he d irec tor s t hink o f o n e
Fa c u l t y s h o u l d be a bl e to en ga ge s t u- t im e p rofit t hen t hey would neg l e c t
de nt s an d s t u dents sh o u l d a l so be emp loyees b ut any b usiness t hat
ma d e to wo r k so l v i n g mo re rea l prob - need s to sust ain will have to c a re fo r
l e m s e tc. m o s t cu r r i cu l u m a re f i n e. emp loyee b enefit. I n our count r y s i n ce
t here’s less job hence op p or t uni t i e s fo r
ex p loit at ion.

2. CSR, a fi n a n ci a l b urd en 5. Ad v i ce to t h e m an ag e m ent


asp i rant fo r d e ve l o p i n g d u r i ng the
Acco rd i n g to th e ma n date, I do n’t ye ar s i n a B - sc h o o l
t h i n k it ’s a f i na n ci a l bu rden .
St rong D omain k nowled ge is a mu s t ;
3. Choos in g r i g ht C S R p ro j ec t s? 100 p ercent at tend ance; b eing o b s e r-
vant and aware of sit uat ions and
The m an d ate cl ea r l y states th e a reas c ur rent affair s; interac t ions wit h s t u-
i n wh ich C S R pro jec ts sh o u l d be done. d ent s from ot her colleges and t r yi n g to
Org an is at io n s sh o u l d ma ke th ei r get a good mentor. Finally, p repa r i n g
c h o ice f ro m amo n gst th o se. by st rengt hening weak areas.
M Y H O NES T TAK E S 24

6. ad vice to s t ud ent s o f M H RM w h o are ap p e ar i n g fo r t h e i r j o b / S I P


inter views

Pre p are d o m a i n k n ow l edge w i th sp ec ial emp hasis on law ; p olishing your


E n g l is h ; p re pa re a nti ci pated qu e st ions along wit h t heir answer s. Wit hout
re h e ars al an d prepa rati o n i nter views c annot b e p er for med im p romp t u on s t a g e.

ho u r s and em o te wo r k in par t du e to t h e n at ure


o f new apps l ik e Uber and Air bnb, t h e gi g

M AY U R I K A eco no my is grow ing at expo nentia l rate s ( a


res earc h co ndu c ted by P wc o n f ive k e y f a c to r s
o f the s har ing eco no my predic ts th at t h i s p l at-
M U K H O PA D H YAY fo r m is g o ing to be a raging $3 35 b i l l i o n i n d us-
tr y g l o bal l y by 2 02 5).
M H R M 2017 - 19, I I S W B M
This g es tu re in the patter n o f ear n i n g a l i ve -
l iho o d c an be bo th po tential l y adva nt a g e o us,
tho u g h w ith thr iv ing co m petitio n a n d vi s i b l e
T H E G I G E CO N O M Y: u ns teadines s in the f l ow o f a g ener i c a m o unt
o f inco m e. The gig eco no my gives t h e m t h at
THE NEWEST BREED o ppo r tu nit y w itho u t dem anding exce s s i ve s a c -
r if ices o r r is k s ; in an eco no my that f un c t i o n s
OF SANITY l arg el y o n o cc as io nal co ntrac ts and te m p o ra r y
gig s, tu r nover is expec ted, and l oya l t y i s n’t a
Th e G i g e conomy, i n it s f ull mo o n is tear in g g u arantee.
d own t he labor m ar ket s. U n quest io n able quo ta
of co nt rac ts, re s onated f ro m bo t h sides o f the A l o t o f co ntagio u s bu zz co m es f rom t h e q ue r y
wor k wi t h mutu al ben ef it s as well as dist res s ed w hether o r no t o ne c an s u r v ive o nl y t h ro ug h
co nfu s i o n a bou t i ts st ab ilit y h as def in itely gig s. Al tho u g h inc redu l o u s l y appea l i n g, i t i s
m a d e i t i nto a q u e s tio n able co n co c t io n . hard to g et no ticed and acq u ire de ce nt co n-
trac ts that c an cover reg u l ar l y fo r a co nt i n uo us
Give n w h at thi s te r m refers to, t h e Gig Eco no my l iv ing. Trends c an l ead to either hir i n g f re e ze s
is the n ewe s t tre nd in all do main s o f t h e mar k et o r pro f ic ient am o u nt o f wo r k bas ed o n t h e
that i s o ppos e d to lo n ger st int s o f emp loy- c yc l es. Preferabl y s peak ing, it is g o o d fo r c a s h
m e nt. I t is the i nc re ased ten den c y o f b usin e s s es s trapped s itu atio ns (l ik e s tu dent d e b t o r l o a n
to h i re i nd e pe nd e nt co nt rac to rs an d sh o r t- m ending ) and as a no tabl e du al inco m e.
te r m wo r ke r s, and the exceedin g availabilit y
of wo r k e rs for the s e sh o r t-ter m ar ran gements.
Gig s a re e mploye r fr ien dly- af fo rdable, quic k
a nd e a sy. The re fore t h e sco pe is large wh e re
wor k e r s c an c re ate th e capab ilit y fo r f lex ib l e`
BUSINESS NEWS Magazine | June 2011

5 25 MY S IP EX P E RI E N C E

MY SIP EXPERIENCE
   INTERVIEW                                    

A N K I TA D E S A R K A R
MHRM 2016 - 18

Summer I nters hi p at L I N D E

1. W H AT WA S YO U R h ad to mak e the o perating to u nder s tand my to p i c a n d


P R O J E C T AT L I N D E ? man ual i. e. the u s er m anu al s tu dy, res earc h and re a d
fo r t h is attendance m o nito r- u p as m u c h as I co u l d w i t h
M y p roje c t at L in de I n dia in g system . res pec t to co m pl iance a n d
L i m i te d wa s to be a p ar t l aw. I had a m eeting sc h e d-
o f t h e i mple me nt at io n 2. H O W W O U L D YO U u l ed w ith my m ento r e ve r y
te a m wi th re s pec t to t h e D E S C R I B E YO U R I N T E R N S H I P week to br ief u p u po n t h e
ne w atte nda nce mo n ito r- E X P E R I E N C E AT L I N D E ? pro gres s o f my pro j ec t
i n g s ys te m whi ch was b ein g w herein I was given th e
i m p le me nte d i n t h e h ead I wo uld s ay it was an enr ic h- o ppo r tu nit y to interac t a n d
o ffi ce at Li nd e an d t h e f ac to - in g an d c hal l enging expe - c l ear al l my do u bts in t h e
r i es of Li nd e all over I n dia. I r ien ce. I was co m pel l ed to fo r m o f a co ns tr u c tive fe e d-
wa s gi ve n the task o f go in g co me o u t o f my co m fo r t bac k m eeting.
t hro ugh the s of t ware an d zo n e. M y s enio r s and m ento r
ha rd wa re i s s ue s relat in g to were ver y appro ac habl e and 3. W H AT W E R E T H E
t he atte nd ance mo n ito r- h elp f ul. The wo r k env iro n- C H A L L E N G E S YO U FA C E D ?
i n g s ys te m. I was given t h e ment o f Linde is ver y c hal-
t a s k of de fi ni ng t h e var io us len gin g and l ear ning. On the I was given the tas k of
p a ra me te r s of the system ver y f irs t day o f the inter n- m ak ing a co m pendiu m o f
wi t h re s pe c t to co mp lian ce sh ip I was br iefed abo u t my prov is io ns o f Fac to r ie s Ac t
wi t h e s ta bli s hment st at- p ro jec t to pic and was intro - being appl ic abl e to f a c to -
u te s i .e. Fac tor i es Ac t, 1948 duced to al l m em ber s o f r ies o f Linde al l over I n d i a
a nd We s t B e ngal Sh o ps an d t h e imp l em entatio n team . w ith res pec t to O ver ti m e,
E s t a bli s hme nts Ac t, 1963. I I was gi ven o ne week tim e Co m pens ato r y O f f, s p re a d
BUSINESS NEWS Magazine | June 2011

ove r, holi d ays, week ly o f f can didates s ho u l d be m o ti- 26


p er t ai ni ng to e ach st ate vated to l ear n, gras p and appl y
whe re Li nd e ha d it s f ac to - as much as po s s ibl e.
r i es s i tu ate d. Li n de b ein g
a n i n dus tr i al gas man uf ac - 5. W H AT I S YO U R A D V I C E
t u r i n g company, sp ecial TO T H E P E O P L E W H O W I L L B E
exe mpti on c la u ses wit h GOING FOR THEIR SUMMER
re spe c t to e ac h st ate wise INTERNSHIP?
Fa c to r i e s Ac t needed to b e
re se arc he d about. O win g M y advi ce wo u l d be to
to my law bac kgro un d an d st ren gt hen their do m ain
re se arc hi ng s k i l ls, I was k n owled g e as hav ing the
a b l e to com ple te t h e t ask b asics cl ear and s tro ng al ways
i n a m atte r of 3 days wh ich h elp s in the l o ng r u n. I wo u l d HR-nXt, the HR Club
wa s be i ng a ppreciated also advis e them the k eep
a b o ut. Und e r s tan din g t h e t h emsel ves u pdated w ith
of MHRM, IISWBM has
co m pli ance re lated p aram- recent chang es, c hal l eng es relaunched ‘Manav’, the
e ter s a nd d e fi ni n g t h o se an d t re nds in the HR do m ain HR magazine of MHRM.
p a ra me te r s i n th e at ten- wh ich wo u l d def initel y give
d a nce m oni tor i ng system t h em an edg e in their inter n-
a ls o was a c ha llen gin g t ask sh ip program . I w is h them al l
MANAV marked its re-
whi ch re q u i re d much ef fo r t t h e best. turn on 18 th Nov’17 i.e.
a nd appli c ati on. in the CONFAB (annual
alumni meet) event
4. W H I C H A L L PA R T S
T H E C A N D I D AT E S S H O U L D after a gap of 5 years.It
F O C U S O N S T U DY I N G has received incredible
BEFORE GOING FOR SIP response in social me-
INTERVIEWS?
dia and the club pre-
I b eli e ve a thorough k n owl- senting it got surpris-
e d g e about the basic co n- ing acceptance among
cep t s s hou ld be ver y clear
alumni and faculty
b efore goi ng for t h e SI P
i nter v i e w. I n- dep t h k n owl -
members.
e d g e about core HR sub -
je c t s li ke L aw, Per fo r man ce The online copies of the
M a nage m e nt System,
magazine are available
O rg a ni zati onal B eh avio ur,
Tra i ni ng a nd D e velo p ment at Scribd and Word-
e tc. wou ld de fi n itely press.
b e he lpfu l. M oreover,
BUSINESS NEWS Magazine | June 2011

7 27 WH AT ’S IN T HE C AM P U S

W H AT ’ S I N T H E C A M P U S
    EVENTS AND EVERYTHING ELSE                                     

01 The launch of HR Club’s first


magazine ‘Manav ’ by Prof.
Dr. Madhumita Mohanty and alumnas
of the department.

02 Saraswati Puja celebration at IISWBM

03 Seminar on Big Data


Analytics and HR A by
Associate Director of Infosys. Mr
Aniruddha Basu.
BUSINESS NEWS Magazine | June 2011

WHAT ’S IN T HE C AM P U S 28

04 HR Conclave, 2018 was arranged


by the Alumni Committee of
MHRM. Topic of the day was ROLE OF ARTI-
FICIAL INTELLIGENCE IN HR. The guests
were -

1. Mr. Ujjwal Bhattacharya


Associate Prof, Computer Vision & Pattern
Recognition Unit (CUPR), ISI Kolkata

2. Mr. Kalyan Kar


Co-founder & Director, Inqube Innoventures
Pvt Ltd

3. Mr. Junaid Rizvi


People Connect Group & Talent Management,
CTS

4. Mr. S K Sarangi
CVO, South Eastern Railways & Kolkata Port
Trust

05 MHRM Winning Everywhere :


Winners at Fiera Fiesta : The cultural
fest of Transportation and Logistics Management
Depar tment :

Shreya Das, Surmi Bal (Debate 1 st


runners up),
Asmita Mitra, Abhigyan Ganguli, jeetsoma
Dutta, Arnab Kanti Giri (Treasure Hunt Winners)
Arpita Banerjee, Aditi Burman, Souvik
RoyChowdhury, Akshay Kumar (Treasure Hunt 1 st
runners up)
BUSINESS NEWS Magazine | June 2011

9 29 PEO PLE

TEAM HR-NXT
    TEAM TALK                                     

Batch of 2016-18

Sayan Dutta Sahin Sengupta Punam Bhattacharjee

Suryankya Bhattacharya Puja Dutta Jayati Chowdhury

Sreemoyee Roy Subhra Kumar Pan


BUSINESS NEWS Magazine | June 2011

PEO PLE 30

TEAM HR-NXT
    TEAM TALK                                     

Batch of 2017-19

Shrestha Das Mainak Karmakar Rajesh Roy

Abhijit Chowdhury Annyasha Biswas Sridatri Mukherjee

Aditi Barman Soumi Chandra Mayurika Mukhopadhyay

Shabib Akram
i’d always end
up broken down
on the high-
way. When I stood there
trying to flag someone
down, nobody stopped. But
when I pushed my own car,
other drivers would get out
and push with me. If you
want help, help yourself -
people like to see that”
- Chris Rock

HR-nXt
The HR Club of MHRM, IISWBM
M ail ID - hr nx t.mhr m@gmail.com
Facebook - https://w w w.facebook .com/
iiswbmmhr mhr nx t/

M agazine D esigner - Sahin S engupta

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