Professional Documents
Culture Documents
LEARNER GUIDE
ACADEMIC YEAR
2017
Compiled by:
MS K. MUSHAVHANAMADI
M-TECH, B-TECH, CERT (OPERATIONS MANAGEMENT), ND (PRODUCTION
MANAGEMENT), CERT (ENTERPRISE RESOURCE PLANNING)
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Student Welcome Letter
Dear Student
It is important that you will give all your contact details such as telephone / cell phone and e-
mail address to your experiential lecturer / facilitator. Also ensure that you provide all
contact details of all your workplace providers.
It is also advisable to get a class friend/learning partner whom you can consult should you be
unable to attend a session. This person will keep you up to date with important information.
Make sure you get this friend’s telephone number, so that you can contact him / her prior to
the next information / consultation sessions. Also make arrangements with the friend to
collect handouts and formative feedback on your behalf.
Ensure that Administration have your correct contact details as the University will not take
responsibility if you cannot be contacted to inform you of any changes that might affects you.
Please ensure that your name appears on the official class list and that you are correctly
registered. Good Luck for 2017
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INTRODUCTION
The Student Guide is intended to assist a student in understanding the scope of the
modules and his/ her commitments required to pass the module.
The student guide is a contract between the university and the student with the
university being represented by the Lecturer.
As you know by now, you will be regarded as adult students and treated as such. Your
lecturer will perform the role as your learning facilitator, to enable you to achieve the
learning outcomes of this module.
You will be required to work individually. The theory will serve to provide you with
background principles and understanding. To enable you to evaluate and apply these
principles in an experiential and practical mode it will be expected of you to search
and research to demonstrate your understanding and application of advanced
operation management principles. This means that if you do not prepare the theory
beforehand you will be seriously disadvantaged of achieving the learning outcomes of
the modules. You will be assessed on both theory and application as the approach is
career oriented.
Take note that there will only be one assessment for this module. It is required of
students to submit a portfolio of evidence of training signed by mentors before the
end of October, Failure to follow this instruction will get zero. A student must obtain
a final mark of 50% to pass or to be found competent for experiential learning.
Please consult your work schedule within this learning guide. Make sure that you
know when, on what work, what type of assessment method will be used and the
criteria you will be evaluated against.
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GLOSSARY OF
TERMS
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Validity The assessment process and the evidence
required should be appropriate to what is
being assessed
Reliability The judgments confirms that the candidate’s
performance will be of a consistent standard in
a range of different context
The same judgment would be made about the
candidate by the same assessor on a number of
different occasions
The same judgment would be made about the
candidate by other assessors
Sufficiency The evidence is enough to prove competency
Authenticity The evidence is genuine and has been produced
by the candidate
Currency The evidence can prove that the candidate is
up to date on current methods and equipment
required in the appropriate occupational area.
Formative Assessment Assessment that forms their development
towards a certain desired goal. It is ongoing,
continuous feedback for improvement the
purpose is to diagnose areas of improvement
and to plan
Summative Assessment Final summing up achievements at a particular
point in time. The purpose is to describe and
accredit the student
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Academic Calendar 2017
Activity Dates
Off-site (online) student registration for 2017 Mon 2017-01-09 – Fri 2017-02-03
SSA FSA (exam) of 2nd Semester 2016 Mon 2017-01-09 – Fri 2017-01-13
* The Final Assessments (Exams) of 31 May and 1 June will move to the Study period –
23 & 24 May respectively due to religious reasons. 31 May and 1 June will then be
available for study purposes.
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PLAGIARISM
UNIVERSITY OF JOHANNESBURG
FACULTY: ENGINEERING AND THE BUILT ENVIRONMENT
DEPT: QUALITY AND OPERATIONS
WARNING ABOUT PLAGIARISM
The Department of Quality and Operations Management at the University of Johannesburg
places great emphasis on integrity and ethical conduct in the preparation of assignments. It is
very important to us that all of our students know how secondary material should be used, as
academic theft, and is therefore a very serious offence. To plagiarise means to use the words
or ideas of another to create the false impression that these words and ideas are your own. In
order to avoid committing plagiarism, you must, at all times, acknowledge the source from
which you have borrowed certain words or ideas. If after reading this warning about
plagiarism you are still uncertain about how to avoid committing plagiarism, you should speak to
your lecturer about it before your assignment is submitted. Students who submit assignments
in which plagiarism can be demonstrated will be referred to student affairs for disciplinary
action.
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Student Profile
Subject Code:
Student ID Number:
Student Number:
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MODULARISATION
MODULARISATION
GENERAL
INFORMATION
Consultation time
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PORTFOLIO
OF EVIDENCE
You are required to hand in an experiential training logbook by not later than the end of
October 2017 of your final year. This should cover experiential training period of at least 3
months. This logbook will consist of:
Logbook Report
A report written by yourself covering all aspects of your training. The report and
feedback will be at least 30 typed pages, excluding diagrams, spreadsheets, sketches
and illustrations where relevant. The report will include the following:
Introduction
In order to acquire the appropriate level of skill it is essential for the student to be
exposed to the application of theoretical knowledge as it is applied in the work
environment.
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General
The students should adhere to the rules and regulations of the workplace as
agreed upon by the workplace and him / her.
Remuneration is agreed upon between the workplace and the student and the
University is not involved.
Training aspect - The student should carry out the training requirements as
indicated in this logbook and must be given the opportunity to do so. The
compiling of detailed reports and support documents is required. These
comprehensive reports may, at the end of the student's training period, be
considered as a portfolio, which will form the basis of a curriculum vitae.
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TRAINING
CRITERIA
Purpose: A student who has completed his / her experiential training will show and
provide that he / she have acquired the necessary knowledge to apply and integrate the
concepts to all areas contributing to operations management. This includes understanding
of concepts, such as quality, planning, scheduling, productivity, etc. On a practical level
the student will be able to analyze and apply these concepts in an organization to achieve
optimal performance.
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LETTER OF ASSISTANCE
UNIVERSITY OF JOHANNESBURG
01 February 2017
The University of Johannesburg requires the assistance of industry in providing the following
student: ,
Student Number: with an experiential learning placement.
The National Diploma: Operations Management offered at the University includes a minimum
of three months (120 notional hours) in industry during the third year of study. Students
attend classes on Monday and Tuesday only. With the economic situation being what it is at
present, it has been suggested that students be employed or undergo training under different
conditions to those that have been prevalent in previous years. Students may therefore
arrange with various organizations to assist them in compiling their portfolio of evidence in
order to obtain firsthand knowledge of the workplace.
Students come equipped with a number of basic skills but require some practical exposure to
work in industry before they can obtain their National Diploma.
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The suggestions made are:
1. That the student be offered (if possible) a minimum honorarium sufficient to pay for
directs costs when undergoing “training”.
That the student be exposed for a minimum period of 3 months (120 notional hours) to
carry out an agreed programme of learning in an approved operations environment
beyond which there is no further commitment on the part of the employer. (There will
be an agreement on experiential learning by means of a contract for experiential
learning between the employer and student. The student will also sign a memorandum of
understanding regarding experiential learning with the University).
2. Students need to do experiential learning in the following operations management
disciplines: e.g. operations planning, organizing, and controlling which will include layout,
process performance measurement, work-study, quality, location and productivity (See
Student Training Schedule). The company needs to assign a mentor to coordinate the
entire process. The University will assign an industrial coordinator to manage the
entire process. During this period, the student is expected to carry out an agreed
programme of learning as per the attached learning guide. The student is also required
to hand in his or her project reports on the prescribed target dates.
2. Students have already been exposed to the theory and some practical aspects of
Operations Management during their first two years of study. They have thus
sufficient grounding in such topics as Operations / Production Processes/ Method
Studies/ Plant, Worker and Machine Utilization Calculations/ Resource Productivity
Determination / Workplace Layout, / Facility Planning/Distribution, MRP/ etc.
We appeal to all employers within industry to give this matter their serious attention,
and believe that employers in all industries can assist these young people, who will later
provide the skilled management personnel desperately needed for the future.
There may be some incentive scheme from your SETA and Government (youth training
programme) to reclaim some of the Skills Development levies paid.
Kind regards
Ms. Khathutshelo Mushavhanamadi
Email: kmushavhanamadi@uj.ac.za
Tel: 011 559 1055
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MENTOR
GUIDE
Dear mentor
We hope that the student undergoing experiential / workplace training makes a valuable
contribution to your business. This document provides some idea and guidelines of what is
required for this training. This is not prescriptive but it would be to the best advantage of
the student to get exposure in as many functional areas as possible. See experiential training
disciplines.
It would be appreciated if you could complete and sign the training schedule for the student.
Do not be concerned to follow training disciplines outlines rigidly as it indicates disciplines in
which the learner should provide evidence of “competency”. Please advise the student what
you expect from him and assist him / her in planning their training schedule. The student will
plot detail of actual time spent against the items in the left column of the schedule. It will be
appreciated if you / mentor could complete the training schedule at the end of the student
experiential training and where applicable initial their training schedule.
Kind regards,
Ms Khathu Mushavhanamadi
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MENTOR - STUDENT PERFORMANCE
EVALUATION APPRIASAL
Listed on the next page are selected aspects of performance which have a significant bearing
upon the ability of the student to work at a higher level. Each aspect is described (Likert
Scale) in terms of (1) Excellent Performance, (2) Good, (3) Mediocre, (4) Poor (5) and
Unacceptable
All assessment outcomes are relayed to a five point Likert scale, as this system of
measurement is used for all the areas of assessment and lends itself to meaningful statistical
analysis :
Competency Description
Level
1 Displays no knowledge/competency
Applies basic concepts and methods but needs to be
2
continuously supervised
Applies knowledge /concepts and methods. Can work alone
3
with limited supervision and work with others
Applies more complex knowledge/concepts and methods.
4
Manages well alone and with teams
Leads the direction and achieve all outcomes, goals and
5
objectives of the organisation
Please complete the assessment by marking the appropriate point on the scale.
RATING CRITEREA:-
1 – Unacceptable
2 – Bad and only satisfy limited expectations
3 – Average
4 – Good, meet expectations
5 – Excellent
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LEARNERS WORKPLACE EVALUATION REPORT
Rating
Criteria
Companies expectation versus Fulfill all Limited and
expectations disappointed
Outcomes of Course contents
Duration of experiential learning / Complete comments. Complete comments.
Have met all criteria Student not coping at
students achieving company within time all
expectations (A) constraints
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Interaction with other employees, Interact well with Battle to interact with
people, participate as people and displays
teamwork and participation (B) team member little teamwork – only
when required
Friendliness and willingness to Always friendly, Not really friendly,
assisting where ever must be requested to
assist & learn and treating others possible and are assist and must be
with dignity (B) always want to learn encouraged to learn
and share
Sensitivity to working environment Always sensitive Does not care about
about working working environment.
(A) environment Untidy working
environment
Interest in work and company Want to know “more” Just want complete the
and whole heartily “job”
objectives and goals (A) carries the company
objective and goals
Self drive and determination. Go – getter. Must be supervised
Determined to carry most of the time and
(D) out and complete a lacks energy
task Whole hearted
applications to tasks:
Determined to carry
a task to the end
Applied and professional knowledge Highly proficient in Does only apply limited
practical application professional / technical
(A) of professional / knowledge to meet
technical knowledge desired standard of
output
Technical skills and knowledge. Competent and apply Apply only limited skills
relevant skills / and knowledge
Apply relevant skills (C) knowledge.
Knowledge. Highly
proficient in the
practical application
of professional!
technical knowledge
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PLACE RESULTS IN THE "TOTALS" ROW_ ADD THESE TOTALS TO
DERIVE THE "FINAL SCORE".
Name:
Designation:
Company:
Contact Details:
Cell: .......................
E-Mail: .......................
Date:
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Student
Profile
Student Surname:
First Name:
Address:
Tel. No.:
Registration Date:
Name:
Physical Address:
Postal Address:
Code:
E-mail:
Tel. No.:
Contact person:
Name:
Tel. No.:
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EVALUATION SCHEDULE AND GUIDE
TRAINING SCHEDULE
Ten topics must be analyzed and discussed. Six (6) of the ten topics are compulsory as indicated in table - Compulsory topics mark – X
Weeks / Dates
DISCIPLINE Signature
Trainer / Trainee
Requirements
Fulfill basic
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Rating %
Week ending Yes No
Quality – X Planned
Actual
Scheduling – X Planned
Actual
Maintenance Planned
Actual
Time studies Planned
Actual
Capacity Planning - X Planned
Actual
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Productivity Measurements - X Planned
Actual
Design Processes Planned
Actual
Purchasing / Logistics Planned
Actual
Inventory – X Planned
Actual
Personnel Planned
Actual
Budget / Finance Planned
Actual
Industrial relations Planned
Actual
Integrated Software Application
Actual
i.e. MRP, ERP, etc
Planned
Project – X Actual
Planned
Other Planned
Actual
1. It is recommended that the employer communicate a proposed experiential training / workplace experience plan to the student in this
format.
2. The student to complete and stipulate actual week(s) spent in the specific department in the format.
3. Employee / Mentor to sign document and evaluate student:
3.1 Fulfill Requirements: Yes / No
3.2 Rate student’s skills, knowledge and ability accordingly. I.e. Time spend per category versus application of theory and practical
experience (learning curve). Consideration of difficulty level must also be considered.
An example would be: The applications of Statistical Process Control (SPC) and Analysis versus time spend in mastering application
thereof. Good and fair judgment to be exercised for rating of student. This must be supported with evidence and will be part of
student’s final experiential report.
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RATING CRITEREA:-
1 – Unacceptable = 0 > x < 20
2 – Only satisfy limited expectations = 20 > x < 40
3 – Average = 40 > x < 60
4 – Good, meet expectations = 60 > x < 80
5 – Excellent = 80 > x < 100
4. Please insert dates for week ending
Signed: Employer:.............
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FACILITATOR EVALUATION
REMARKS:………………………………………………………………………………………………………………………………………………………
………………………………………………
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MARK AWARDED (%)
EVALUATION:
COMPETENT YES NO
Signature of Marker:
________________________________________
Signature of Moderator
Date:
SIGNATURE:.................................
DATE:.................................
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ASSISTANCE LETTER
APPENDIX B
ASSIGNMENT COVER PAGE / ANTI-PLAGIARISM DECLARATION
University of Johannesburg
Department: ..................
ASSIGNMENT COVER PAGE
Title: ………………………………………………………………………………..
Full name: ……………………………………………………………..............
Student number…………………………………………………….................
Course: ……………………………………………………………………...........
Lecturer: ………………………………...........................................................
Due date: ………………………………...........................................................
1. Plagiarism is to present someone else’s ideas as my own.
2. Where material written by other people has been used (either from a printed source or
from the internet), this has been carefully acknowledged and referenced. I have used the
Geneva Convention for citation and referencing. Every contribution to and quotation from
the work of other people in this essay has been acknowledged through citation and
reference.
3.1 I understand what plagiarism is and am aware of the University’s policy in this regard.
3.2 I know that I would plagiarise if I do not give credit to my sources, or if I copy
sentences or paragraphs from a book, article or Internet source without proper citation.
3.3 I know that even if I only change the wording slightly, I still plagiarise when using
3.4 I declare that I have written my own sentences and paragraphs throughout my essay
and I have credited all ideas I have gained from other people’s work.
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4. I declare that this assignment is my own original work.
5. I have not allowed, and will not allow, anyone to copy my work with the intention of
SIGNATURE …………………………………….DATE………………………………..
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STUDENT
PORTFOLIO REPORT
Training Programme
Student opinion
Describe in detail at least five of the experiential learning events that were most
important to you.
In which respects did you performed most / where you gained your experience, during the
training programme?
Name:
Student Number:
Signature:
Date:
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