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Sample Digital Marketing Report

Prepared for Sample Client

Prepared by O'Rourke Hospitality Marketing


Sample Client Report

Table Of Contents

Executive Summary 3

Google Analytics Summary Report 4

Website Revenue Report 5

Google Analytics Top Referrers Report 6

Google Analytics Top Search Engine Report 7

Remarketing Report 8

Bing/Yahoo PPC Summary 9

Facebook Newsfeed Ads 10

AdWords Summary Report 11

Twitter Management Report 13

Facebook Management Report 14


Sample Client Report

Executive Summary

13,262 visits, +28.25% from previous year


2,977 organic visits -10.52% from previous year
4,086 clicks from Google PPC, +79.45% from previous year
799 clicks from Bing/Yahoo PPC, +21.79% from previous month
78,595 impressions and 211 clicks from retargeting, +129.34% in clicks from previous month
83 transactions for $111,552.00 in revenue, +27.41% from previous year
Revenue by channel:
Organic: $31,194.00
Google PPC: $44,838.00
Referral: $2,960.00
Bing/Yahoo PPC: $6,585.00
Retargeting: $1,915.00

There was a nice increase in website activity and in revenue when compared to last year. Revenue from
Google PPC increased 96.92% and organic revenue decreased 13.78%. Google PPC also generated
341 calls from mobile devices.

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Google Analytics Summary Report

Google Analytics
4/1/2014 - 4/30/2014
compared to: 4/1/2013 - 4/30/2013
Including paid search

Client received 13,262 visits for this month, which is a 28.25% increase from last year.

900 778

675 583
539 555 548
501 479 496 469 501 521 518
420 416 427 406 430 422
450 391 366 379 357 381 333 352 303
383 391
322 295

225

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

Direct (27.5%)
13,262 Visits 36.23% Bounce Rate
Previous: 10,341 (+28.25%) Previous: 31.51% (+14.98%) Ref. (12.3%) Other (10.0%)

52,532 Page Views 3.96 Pages/Visit


Previous: 46,335 (+13.37%) Previous: 4.48 (-11.61%)

3:36 Time on Site Search (50.2%)


Previous: 4:13 (-14.62%)

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Website Revenue Report

Google Analytics: Ecommerce


4/1/2014 - 4/30/2014
compared to: 4/1/2013 - 4/30/2013
Including paid search

Revenue increased 27.41% when compared to last year. Total transactions increased 13.70%.

20

15

10 8
5 5
4 4 4 4 4 4 4
5 3 3 3
2 2 2 2 2 2 2 2 2 2 2
1 1 1 1 1 1

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

Direct (22.9%)
83 Transactions Ref. (4.8%)
Previous: 73 (+13.70%) Other (10.8%)

0.63% Conv. Rate


Previous: 0.71% (-11.34%)
Search (61.4%)
$111,552.00 Total Revenue
Previous: $87,555.00 (+27.41%)

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Google Analytics: Referrers

Google Analytics Top Referrers Report


4/1/2014 - 4/30/2014
compared to: 4/1/2013 - 4/30/2013
Advanced Segments: All Sessions

92
79
71 68 71
63 64 64 66
60 57 62 62
69 59 59 59 57 60 56
50 52
47 47 47
42 42
46 38 41
30 32
27
23

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

All Sessions: Page Views All Sessions: Visits All Sessions: Pages/Visit

6,989 1,632 4.28


Previous: 8,166 -14.41% Previous: 1,806 -9.63% Previous: 4.52 -5.29%

All Sessions: Avg Time on Site All Sessions: Visit Bounce Rate

3:46 25.74%
Previous: 4:18 -12.49% Previous: 23.81% 8.09%

Referrers
Referring URL Visits %
tripadvisor.com 393 24.08
chamber.com 238 14.58
visitmaine.com 56 3.43
theknot.com 51 3.13
weddingwire.com 51 3.13
register.com 47 2.88
americinn.com 45 2.76
davidmarx.com 45 2.76
newenglandinnsandresorts.com 43 2.63
heinemann.com 34 2.08

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Google Analytics: Engines

Google Analytics Top Search Engine Report


4/1/2014 - 4/30/2014
compared to: 4/1/2013 - 4/30/2013
Advanced Segments: All Sessions

400
305 303 299
273 285 273 287
300 259 263 263
225 215 224 228 229
205 221 196 197 204
179 172 192 183 170
165 175
186
200 144 144

100

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

All Sessions: Page Views All Sessions: Visits All Sessions: Pages/Visit

27,013 6,664 4.05


Previous: 24,764 9.08% Previous: 5,589 19.23% Previous: 4.43 -8.51%

All Sessions: Avg Time on Site All Sessions: Visit Bounce Rate

3:59 34.38%
Previous: 4:22 -8.61% Previous: 32.37% 6.21%

Search Engines
Search Engine Visits %
google 6,315 94.76
bing 161 2.42
yahoo 158 2.37
aol 17 0.26
comcast 6 0.09
ask 5 0.08
baidu 1 0.02
onet 1 0.02

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Google Analytics: Summary

Remarketing Report
4/1/2014 - 4/30/2014
Advanced Segments: Display Retargeting
Conversions: Ecommerce

32

24 20
18
16 13
10 11
8 9 8
7
8 5 5
2 2 3 3
1 1 1 1 1 1 1 1

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

Display Retargeting: Visits Display Retargeting: Page Views Display Retargeting: Pages/Visit

132 249 1.89


Display Retargeting: Bounces Display Retargeting: Avg Time on Site Display Retargeting: Visit Bounce Rate

94 1:00 71.21%
Display Retargeting: Transactions Display Retargeting: Transaction Rate Display Retargeting: Transaction Value

1 0.76% $1,915.00
Site Referrals Search Referrals

0 0

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Google Analytics: Summary

Bing/Yahoo PPC Summary


4/1/2014 - 4/30/2014
Advanced Segments: Bing PPC
Conversions: Ecommerce

52
43
38
39 32 33 33 32 34 32
27 26 26 28 26 27
26 21 21 20
18 17 18 18 19 19
15 14 13
10 12 10
13 9

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

Bing PPC: Visits Bing PPC: Page Views Bing PPC: Pages/Visit

691 2,598 3.76


Bing PPC: Bounces Bing PPC: Avg Time on Site Bing PPC: Visit Bounce Rate

244 3:40 35.31%


Bing PPC: Transactions Bing PPC: Transaction Rate Bing PPC: Transaction Value

8 1.16% $6,585.00
Site Referrals Search Referrals

0 0

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Google Analytics: Summary

Facebook Newsfeed Ads


4/1/2014 - 4/30/2014
Advanced Segments: Facebook Newsfeed

20
16
14
15 13 13
12
11 11
10 10 10
9 9 9 9 9
10 8 8 8
7 7 7 7
6
5 5 5
4 4
5 3
1

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

Facebook Newsfeed: Visits Facebook Newsfeed: Page Views Facebook Newsfeed: Pages/Visit

250 360 1.44


Facebook Newsfeed: Bounces Facebook Newsfeed: Avg Time on Site Facebook Newsfeed: Visit Bounce Rate

207 0:47 82.80%


Site Referrals Search Referrals

0 0

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

AdWords Summary Report

Google AdWords
4/1/2014 - 4/30/2014
Ad Clicks

There was a 79.45% increase in clicks and a 96.92% increase in revenue for Google PPC when
compared to last year.

185 189 184


200 180
168 168
153 157 159
138 135 145 153
150 132 127 128 127 130 130 130
117 114
105 101 113 111 112 106 106
100 83

50

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

3,686 Visits $4,897.10 Cost $19.19 CPM


255,157 Impressions 1.60% CTR 815.60% ROAS
$10.97 RPC $1.20 CPC $44,838.00 Total Value
4,086 Clicks

AdWords Campaigns
CAMPAIGN VISITS IMPR. CLICKS COST CTR AVG. CPC TOTAL
REVENUE
Campaign 1 982 140,444 1,156 $2,587.48 0.82% $2.24 $0.00

Brand 1,174 3,732 1,068 $272.30 28.62% $0.25 $37,363.00

Capture 829 22,472 899 $1,202.07 4.00% $1.34 $5,735.00


Campaign 2
Display 128 54,161 394 $151.34 0.73% $0.38 $0.00
Capture 197 4,194 200 $163.24 4.77% $0.82 $0.00
Campaign 3

Capture 152 3,938 149 $154.43 3.78% $1.04 $1,740.00


Campaign 4
Capture 117 23,755 109 $242.76 0.46% $2.23 $0.00
Campaign 5

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

AdWords Summary Report

(continued)

CAMPAIGN VISITS IMPR. CLICKS COST CTR AVG. CPC TOTAL


REVENUE
Events 32 1,091 31 $49.41 2.84% $1.59 $0.00
Capture 34 431 30 $23.53 6.96% $0.78 $0.00
Campaign 6

Capture 18 327 22 $27.22 6.73% $1.24 $0.00


Campaign 7

Geo-targeted - 17 369 19 $15.19 5.15% $0.80 $0.00


Maine
Capture 5 224 8 $7.23 3.57% $0.90 $0.00
Campaign 8

Weddings 1 19 1 $0.90 5.26% $0.90 $0.00

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Twitter Management Report

Twitter
4/1/2014 - 4/30/2014

Posts (36) Replies (2) Retweets (3) Other Mentions (7)

16

12

4/1 4/2 4/3 4/4 4/5 4/6 4/7 4/8 4/9 4/10 4/12 4/14 4/16 4/18 4/20 4/22 4/24 4/26 4/28 4/30

Other Mentions (58.3%)


939 Posts 653 Followers
96 Replies 425 Following
125 Retweets 1.54 Follower/Following Ratio Replies (16.7%)
Retweets. (25.0%)

KPI Amount Change from 3/2/2014-3/31/2014


Posts 939 4%
Replies 96 2%
Replies Reach 462,628 0%
Retweets 125 2%
Retweets Reach 93,815 2%
Other Mentions 123 6%
Following 425 2%
Followers 653 2%

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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Sample Client Report

Facebook Management Report

Client Name
4/1/2014 - 4/30/2014

Weekly Total Reach


Weekly Total Reach 44,799 (Average)

67844

50883

33922

16961

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

People Talking About This


People Talking About This During Past Week 115 (Average)

152

114

76

38

4/1 4/3 4/5 4/7 4/9 4/11 4/13 4/15 4/17 4/19 4/21 4/23 4/25 4/27 4/29

KPI Amount Change from 3/2/2014-3/31/2014


Total Page Fans 2,516 3.11%
People Talking About This 94 --
During Past Week
Weekly Total Reach 34,525 1455.18%

O'Rourke Hospitality Marketing, LLC • 7 Prince Place, Newburyport, MA 01950 USA


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