Aero-Technology - Dgca & Easa Module 9 - Human Factors Questions - Part-1

2/9/2018 AERO-TECHNOLOGY: DGCA & EASA Module 9 : Human Factors Questions : PART-1
More Next Blog»
AERO-TECHNOLOGY
Home About Us Engine Airframe Video Other News Exam-Section Contact Us
Bl
Get Aero-Technology Update
in Your Inbox by. DGCA & EASA Module 9 : Human Factors Fo
Subscribe via Email

Questions : PART-1
Enter email address he Submit DGCA & EASA Module 9 : Human Factors Question-Answer : PART-1
When working with oils or greases ensure your hands are protected with barrier cream. On completion hands
must be washed using
Most Popular Posts a. an approved solvent
b. a good proprietary abrasive powder Fo
DGCA & EASA Module 9 : c. a approved cleaning gel : Ans
Human Factors Questions : *
PART-1 When handling sheet metal ensure
a. safety shoes are worn
b. proper protective gloves are worn : Ans
c. safety goggles are worn LI
*
DGCA & EASA Module 15 : An important point in machine safety is to
Part-13 Engine Starting and a. ensure you Know how to stop a machine before you start it : Ans
Ignition Systems Question b. check the oil level at the end of each operation
c. ensure feed mechanisms are engaged before starting
*
EASA Module 10 : Aviation

legislation Questions - Part 1
EASA Module 7 :
Maintenance Practices
Questions - Part 1
Fo
DGCA & EASA Module 9 :
Human Factors Questions :
PART-2

Gas Turbine Engine
Questions (Parts:1 to 19)
EASA Module 8 : Basic

Aerodynamics Questions

Digital techniques & Rubber gauntlets must be worn when handling
Electronic Instrument a. very hot components
Systems Questions b. acids or alkaline : Ans
c. very cold components
*
DGCA & EASA Module 15 : Leather aprons are designed to protect against
Part-18 Engine Monitoring a. acids
and Ground Operation b. alkaline
Question c. heat : Ans
*
Break in markings for aircraft are identified by
a. black and yellow diagonal stripes
DGCA & EASA Module 9 : b. a red triangle with ‘break in’ printed in black
Human Factors: Factors c. a broken coloured line defining the break-in area : Ans
Affecting Performance *
Questions : PART-4 The suction area around a typical medium size twin jet gas turbine engine intake when the aircraft is at ground
idle is at a radius of
a. 15 feet
b. 12 feet
c. 9 feet : Ans
*
In the UK, the normal approach to a helicopter is made
a. on the advancing blade side within sight of the aircrew : Ans
b. at a 45° angle from either side
c. directly from ahead in full view of the aircrew
*
If a tool is lost and cannot be readily found on an aircraft
a. inform the stores department to order a new item
b. make a note to keep a look out for it later
c. report the fact to a supervisor or foreman : Ans
*
https://sky-aerotech.blogspot.in/2016/09/dgca-easa-module-9-human-factors.html 1/20
FOD is defined as
a. first opportunity decision
b. foreign object damage : Ans
c. fiber optic display
*
Grease and oils used in aircraft systems must not be allowed to come into contact with
a. oxygen : Ans
b. nitrogen
c. carbon dioxide
*
For a person with normal Circadian rhythms, the body temperature will be lowest
a) at midday
b) upon waking
Ans c) between 4 and 6 o'clock in the morning
*
Which type of human error is easiest to correct?
a) Variable error
Ans b) Constant error
c) Reversible error
*
If a maintenance engineer has a cold or flu he should
a) only absent himself from duty if his work contract includes sickness pay
b) only absent himself from duty if there are no staff shortages at his workplace or within his work team
Ans c) absent himself from duty until fully recovered, regardless of other factors
*
'Environmental capture' is a type of error possible when an engineer does the same job repeatedly
a) on the same type of aircraft
Ans b) but on different types of aircraft
c) in a short timescale
*
Consumption of alcohol
Ans a) increases mental and physical reaction times
b) decreases mental and physical reaction times
c) has no affect upon mental and physical reaction times
*
'Asynchronous' communication includes
Ans a) technical manuals, memos, Advisory Circulars and Airworthiness Directives
b) face-to-face communications
c) immediate voice communication by radio link
*
The "working memory" is
a) ultra short term memory
Ans b) short term memory
c) long term memory
*
Colour defective vision affects
Ans a) almost 1 in 10 of men
b) almost 1 in 10 of women
c) more women than men
*
At lower light levels, the visual sensing is performed mainly by the
a) cones
Ans b) rods
c) fovea
*
The symptoms of de-motivation are very similar to the symptoms of
Ans a) stress
b) tiredness
c) mental illness
*
Alertness and performance is reduced when the body temperature is
Ans a) below normal
b) above normal
c) either above or below normal
*
In the 'slips, lapses and mistakes' definition of errors, forgetting to replace an engine cowling would be
considered a
a) slip
Ans b) lapse
c) mistake
*
If an image formed on the retina of the eye is inverted relative to the viewers normal perception of the image,
the viewer will
a) become disoriented and dizzy
Ans b) behave and feel normal
c) consciously mentally revert the image so as to make sense of his/her surroundings
*
People with colour defective vision usually have difficulty differentiating between
a) blue and yellow
Ans b) red and green
c) blue and green
*
The "cocktail party effect" is descriptive of
Ans a) selective attention
b) divided attention
c) focused attention
*
Hypermetropia is the medical name for
Ans a) long sightedness
b) short sightedness
c) deafness
*
What range of sound is usually impaired first with the onset of presbycusis
Ans a) high pitch sound
b) mid range sound
c) low pitch sound
*
In the UK, an airside ramp vehicle driver is most likely to go deaf in
Ans a) the right ear
b) the left ear
c) both ears
*
The amount of light which is allowed to enter the eye can vary by a factor of
Ans a) 5:1
b) 50:1
c) 500:1
*
The desire of an individual to 'conform' to a group by allowing one's opinions, attitudes and actions to be
affected by prevailing conditions is known as
a) culture issues
b) esteem needs
Ans c) peer pressure
*
A good rule of thumb for an adequate amount of sleep is
a) two hours of high quality sleep is good for one hour of activity
b) one hour of high quality sleep is good for one hour of activity
Ans c) one hour of high quality sleep is good for two hours of activity
*
In the 'slips, lapses and mistakes' definition of errors, a mistake would typically occur at the
a) execution stage
b) storage (memory) stage
Ans c) planning stage
*
Presbyopia often effects the eyes of people after the age of
Ans a) 40
b) 55
c) 70
*
When a person moves from a well lit area to a poorly lit area, what is the minimum time they should allow for
the eyes to adapt?
Ans a) 7 minutes
b) 7 seconds
c) 30 seconds
*
From what age does hearing ability normally begin to decline?
Ans a) 30
b) 40
c) 50
*
'Confirmation bias' is
Ans a) the subconscious attention to evidence which confirms an engineer's beliefs, and inattention to evidence
which contradicts his beliefs
b) An inspection of work carried out by an independent inspector or supervisor
c) Error in work carried out by a supervisor who has also inspected and signed for his own work
*
Finding that familiar tasks (such as programming the video recorder) seems more complicated than usual,
could be an early indication of
a) Acute stress
Ans b) Chronic fatigue
c) A cold or flu
*
Up to what proximity to an aircraft with engines running is the use of ear protection recommended for
maintenance personnel?
a) 20 - 30 metres
Ans b) 200 - 300 metres
c) 2 - 3 metres
*
A person with 20/40 vision has
a) Better eyesight than a person with 20/20 vision
Ans b) Worse eyesight as a person with 20/20 vision
c) the same eyesight as a person with 20/20 vision
*
A person with low self-esteem is
Ans a) more likely to conform to peer pressure
b) less likely to conform to peer pressure
c) Conformity to peer pressure is not affected by level of self-esteem
*
Long term memory capacity is usually
a) 4 - 8 years
b) 12 months
Ans c) unlimited
*
The inability for the eyes to accommodate sufficiently is known as
a) myopia
b) hypermetropia
Ans c) presbyopia
*
Ultra short term memory has a duration of about
Ans a) 2 seconds
b) 10 to 20 seconds
c) 80 - 100 milliseconds
*
The only permitted stimulant is
Ans a) caffeine
b) bromine
c) amphetamine
*
The incident where a 737 lost oil from both engines is a direct result of
a) engine vibration
b) human factors
Ans c) human error
*
Motivation is
Ans a) the thing that drives someone to do something
b) a reward or punishment designed to reduce errors
c) a reward or punishment designed to increase work rate
*
on a task that is complex, an engineer uses his own procedures due to pressure. This is legally termed
Ans a) violation
b) initiative
c) modification
*
Large amounts of caffeine can
Ans a) cause anxiety, headaches and stress
b) improve alertness and increase awareness
c) reduce anxiety and stress
*
The symptoms of stress are
a) indications of improved work performance
b) violence, sickness, absence from work, drug and alcohol abuse
Ans c) irritability, forgetfulness, sickness, absence from work, drug and alcohol abuse
*
Sleeping tablets can
a) help REM sleep and realign circadian rhythms
Ans b) slow reaction time and dull the senses
c) increase alertness after waking the following morning
*
Peer pressure is
a) typified by the expression "the way we do it around here"
b) the perceived pressure to carry out a task in the same way your colleagues would
Ans c) the perceived pressure to conform to what you believe your colleagues expect of you.
*
Studies have shown that working outside in a temperature of 55oF will have what effect on hand dexterity?
a) None
b) Very slight
Ans c) Around 50%
*
When working with bright lights consideration should be given to
Ans a) glare
b) shadows
c) blurred image
*
Visual inspection by an 'experienced' maintenance engineer is
Ans a) knowledge and rule base behaviour
b) skill and knowledge based behaviour
c) skill and rule based behaviour
*
Information for certifying staff when medically unfit is found in
a) ANO
b) AWN 3
Ans c) AWN 47
*
The eyesight of an engineer is the responsibility of
a) the optician
Ans b) the engineer
c) the Quality Manager
*
What effect would the consumption of 3 - 5 units of alcohol?
a) Loss of quality of sleep
b) Low REM sleep
Ans c) A drop in body temperature
*
The best type of handover is
Ans a) the use of handover logs and a brief by the shift supervisor
b) when each individual gets a personal handover of the job
c) when written instructions are given by the engineer finishing his shift to the engineer just beginning a shift.
*
Long shift work
Ans a) decreases the ability to recognize defects
b) increases the ability to recognize defects
c) has no effect on the ability to recognize defects
*
A good team is one where every member has
a) an opinion
Ans b) an input
c) a job
*
The memory can be aided by
a) memory checking
b) mind logging
Ans c) a checklist
*
In AWN 47 what is the recommended hearing test?
a) The ability to hear an average conversation voice at a distance of 10 feet
b) The ability to hear a certain noise at 8 feet
Ans c) The ability to hear an average conversation voice at a distance of 6 feet
*
The most effective form of communication is
a) written communication
b) explicit communication
Ans c) verbal communication
*
Circadian Rhythms control
a) urine output
Ans b) body temperature
c) sleeping patterns
*
Cycles of sleep repeat
a) approximately each 4 hours
Ans b) approximately each 90 minutes
c) approximately 20 minutes
*
Iconic memory
Ans a) stores visual information and lasts up to 1/2 second
b) stores sounds and lasts up to 2 seconds
c) stores visual information and lasts up to 2 seconds
*
The first stage in information processing is
Ans a) perception
b) memorizing
c) decision
*
Information, if not rehearsed is lost in
Ans a) 10 - 20 seconds
b) 1 minute
c) 30 - 40 seconds
*
In AWN 47, what is the standard hearing test?
Ans a) The ability to hear a conversation in a quiet room at 2 metres
b) The ability to hear a conversation in a quiet room at 10 metres
c) The ability to hear a conversation in a noisy room at 2 metres
*
Which of the following is true?
a) Noise does not affect a person's standard of work
Ans b) Noise does affect the standard of work with certain people
c) Noise affects the standard of work proportionately with the level of the noise
*
AWN 47 states that the engineer
a) is responsible for the work he has signed for
b) is responsible for health and safety
Ans c) does not report for work if unfit
*
Information in the motor memory not rehearsed will be lost is

a) 1 - 3 months
b) 2 - 3 weeks
Ans c) 10 - 20 seconds
*
The effect on an engineer of environmental noise is
a) it improves concentration and quality of work
Ans b) it decreases concentration and quality of work
c) it has no affect on concentration of quality of work
*
If a 737 had both engines serviced and lost oil from both engines in flight, this
a) can be considered an acceptable probability
b) can be expected to happen statistically due to the number of aircraft in service
Ans c) would be a direct result of human error
*
Excess noise in a working environment can
a) not affect performance
Ans b) lower resistance to other stresses
c) raise resistance to other stresses
*
What do you do when someone is hypothermic?
Ans a) Warm them up
b) Give them a drink because of dehydration
c) Feed them sweet things because of their diabetes
*
An effective group work is when
a) everyone discusses ideas and opinions
b) everyone has a job to do
Ans c) everyone contributes in some way
*
A stimulant allowed to be taken without a doctor's prescription is
a) bromine
Ans b) caffeine
c) antihistamine
*
The conditions laid down in AWN 47 are applicable to aircraft engineers
a) who sign for work completed
b) for their safety at work
Ans c) when under the influence of drink or drugs
*
Which of the following defines a peer pressure situation?
a) Your girlfriend telling you to go out with her
b) Your supervising manager pressuring you to complete the current task on time
Ans c) Your colleagues pressuring you to work faster so they can go home
*
If the temperature is - 15oC and you are working on the line, you should
Ans a) stop all maintenance until the weather improves
b) carry on regardless of the weather to keep the aircraft flying
c) rotate engineers regularly and have a supervisor keep an eye on them
*
What is the CAA standard for vision?
a) Acceptable uncorrected vision
Ans b) Acceptable corrected vision
c) 18/20 vision
*
Trouble shooting is
Ans a) rule based
b) skill based
c) knowledge based
*
A violation is
Ans a) a deliberate departure from the rules
b) an unintentional error
c) an intentional act of sabotage
*
A mistake is
a) a deliberate departure from the rules
Ans b) an unintentional error
c) an intentional act of sabotage
*
Consumption of 3 - 4 units of alcohol before sleep can
Ans a) lower the body temperature
b) increase the quality of sleep
c) increase REM sleep
*
The cycles of body temperature, sleep requirement and alertness are called
a) earth cycles
b) ecto - meridian cycles
Ans c) circadian rhythms
*
Studies have shown that working outside in a temperature of 55oF will have what effect on hand dexterity?
a) None
b) Very slight reduction
Ans c) Around 50% reduction
*
The percentage of accidents attributable to aircraft maintenance and inspection causes is
Ans a) significant and rising
b) now less significant due to more advanced maintenance practices
c) now less significant due to the introduction of more sophisticated aircraft
*
Whilst working on an aircraft a spanner placed on the wing surface is kicked off and subsequently falls into an
open engine cowl, breaking off a sensor connector. This is an example of
a) a skill based error
b) a punishable occurrence
Ans c) Murphy's law
*
In the human eye most of the refraction required to bring an image into focus on the retina is accomplished by
the
Ans a) cornea
b) iris
c) lens
*
The average capacity of the working memory is about
a) 4 chunks of information
b) 12 chunks of information
Ans c) 7 chunks of information
*
Itemized checklists should be dealt with
a) as memorized
Ans b) item by item, in order, to cover every step diligently
c) in any order, provided all steps are completed
*
Successful working teams have the following attributes:-
Ans a) Members participate in team activities but retain their own individual requirements
b) All the team members work in isolation and therefore provide highly individual solutions to the same
problems
c) All the members participate in team activities and discussions
*
Good aircraft maintenance supervisory judgment is usually based upon
a) knowledge and experience and reference to course notes
b) the evidence available and forceful management ability
Ans c) knowledge and experience and reference to approved data
*
The intake of caffeine in moderate quantities can result in
a) lack of sleep and subsequent disruption to the circadian rhythms
b) a temporary increase in the ability to sustain vigilance and increased alertness
Ans c) anxiety, headaches and negative mood states
*
Cold stress can be influenced by
Ans a) the wind chill factor
b) insufficient vitamins in the diet
c) a drop in body temperature
*
Working excessively long shifts during unsociable hours can lead to
Ans a) decreased ability to detect defects during aircraft maintenance
b) increased ability to detect defects during aircraft maintenance
c) an increased immunity to stress
*
To establish a reliable means of communication between teams
a) a detailed written handover is the most effective method
Ans b) change-over logs and verbal communication are essential
c) detailed verbal communication is the most effective method
*
In theory, human error is most likely to occur
a) when the body temperature is stable
b) during very hot weather
Ans c) when the body temperature is at its lowest
*
What happened to contribute towards the incident in 1995 where a Boeing 737 lost oil pressure and had to
divert?
a) The boroscope inspection had been inadequate
Ans b) The HP rotor drive covers of both engines had not been refitted after a boroscope inspection
c) Both warning indications were faulty, due to crossed connections
*
What is the most common cause of in-flight engine shutdown?
Ans a) Foreign object damage
b) Improper fault isolation, inspection or test
c) Incomplete installation
*
Organizational culture (whether good or bad) is best described as
Ans a) "the way we do things around here"
b) written procedures
c) team resource management
*
The main disadvantage of carrying out critical inspections under very bright artificial light is
a) shadows
Ans b) glare
c) filtered light
*
An individual suffering from stress when confronted with a task within his capability is likely to think the task is
a) too demanding
Ans b) someone else's responsibility
c) not demanding enough
Accidents and engineering faults are

a) insignificant and increasing
b) insignificant and decreasing
Ans c) significant and increasing
*
Information on drugs and alcohol can be found in
a) AWN 3
Ans b) AWN 47
c) BCARs
*
70 - 80% of the total focusing ability of the eye is carried out by the
a) iris
b) lens
Ans c) cornea
*
At what distance should a person without hearing difficulties be able to hear an average conversational voice in
a quiet room
a) 1 metre (3 feet)
Ans b) 2 metres (6 feet)
c) 3 metres (9 feet
*
If you have been prescribed new medicine by your doctor you should
a) continue with your normal shift pattern
Ans b) give the new medication a 24 hour trial
c) take 3 days off work to try out the new medication
*
After a general anesthetic you should
a) return to work as soon as possible
b) take at least 7 days off work
Ans c) not return to work for at least 24 to 48 hours (depending on the individual)
*
Your doctor has prescribed you tranquillizers as you are suffering from depression. You should
a) tell your employer and carry on work as normal
Ans b) not work at all when taking the tranquillizers
c) not tell your employer and carry on work as normal
*
The use of 'pep' pills by an aircraft engineer
a) is recommended only when working late or on night shift as they stimulate the senses and make you less
prone to accidents
b) can only be used if prescribed by your doctor
Ans c) should never be done (except for coffee)
*
You are taking SUDAFED to relief nasal congestion. You should
a) continue to take them at work because SUDAFED has no side effects
b) stay away from work until you no longer require the SUDAFED
Ans c) avoid making engineering decisions or performing licensed duties
*
A perforated ear drum could occur if
Ans a) you were subjected to continuous noise below 8 kHz
b) you blew your nose excessively
c) you were subjected to intermittent noise above 25 kHz
*
How long is the short term memory good for remembering 7 items?
Ans a) up to 30 seconds
b) 30 to 60 seconds
c) above 60 seconds
*
What is peer group pressure?
a) The influence the House of Lords have over the House of Commons
Ans b) Our behaviour influenced by our friends and colleagues.
c) The influence an individual has over a group of people
*
What is white finger?
Ans a) A disorder of the finger which may occur through continuous use of pneumatic tools because of reduced
blood flow
b) A reaction when the white blood cells die and contaminate the fingers
c) A skin disorder caused by extensive contact with oils and solvents
*
What is slow wave sleep?
Ans a) Stage 2- 4 sleep
b) REM
c) Paradoxical sleep
*
What constitutes a good work handover?
a) A written documentation of the work done
b) A verbal account of the work done
Ans c) A written and verbal account of the work done
*
Environmental stresses are
Ans a) caused by noise, fumes, heat and vibration
b) not normally cumulative
c) tolerated by everyone equally
*
A regular behaviour of an individual is known as
a) the norm
Ans b) habit
c) culture
*
Phase 3/4 sleep
a) can be induced by alcohol
b) occurs only once per sleep cycle
Ans c) is most beneficial for the body's restoration
*
Human error can be caused by
a) high body temperature
Ans b) low body temperature
c) normal body temperature
*
In a discussion, the person who is most likely to be agreed with is
Ans a) the person with the highest status
b) the most argumentative person
c) the person who repeats the point most times
*
What meal is most recommended after a long shift?
Ans a) High carbohydrates
b) Low carbohydrates
c) High protein
*
Long shift work will
a) always increase your diagnostic and maintenance ability
Ans b) always decrease your diagnostic and maintenance ability
c) initially decrease your diagnostic and maintenance ability but eventually increase your diagnostic and
maintenance ability as you get used to it
*
When someone is working in an enclosed space (such a fuel tank), another person should be outside the space
in constant communication to
a) ensure compliance with the maintenance manual
b) provide instructions to the tradesman
Ans c) for safety reasons
*
An engineer who has developed his own way of performing a task
Ans a) is in regular violation
b) should be commended for his resourcefulness
c) is improving maintenance efficiency
*
The circadian cycle body temperature
Ans a) varies by 1.5oF
b) varies by 1.5oC
c) does not vary
*
The aim of human factors programs within an organizations is
a) to reduce costs by increasing efficiency, safety and quality and decreasing waste through human error
Ans b) to optimize the relationship between maintenance personnel and systems with a view to improving
safety, efficiency and well-being
c) to safeguard the health and safety of maintenance personnel by reducing accidents in the workplace
*
The scientific study of measurements of the human body is known as
Ans a) anthropometrics
b) ergonomics
c) physiology
*
The SHEL model of human factors takes into account903
a) Software, hardware, efficiency and Liveware
Ans b) Software, hardware, environment and Liveware
c) Software, hardware, environment and location
*
How long can the aural reflex protect the ear from loud noise?
a) 15 seconds
Ans b) 15 minutes
c) 5 seconds
*
Acute stress is
Ans a) typically intense but of short duration
b) a frequently reoccurring stress or of long duration
c) intense stress of long duration
*
What part of the SHEL model would the writing and interpretation of maintenance manuals fit into?
Ans a) Software
b) Hardware
c) Environment
*
The "error chain" theory refers to
a) a company is only as good as its weakest employee or employees, and removal of that/those employee from
the chain should prevent errors
Ans b) errors are caused by a chain of linked events, and the breaking of one link in the chain will prevent the
error
c) a chain of errors within an organizations can be investigated, and similar errors prevented by determining a
common link between them.
*
Murphy's law is perpetuated mainly by
a) poor aircraft design
b) violations
Ans c) complacency
*
What part of the eye controls the amount of light that is allowed to enter the eye?
a) The cornea
Ans b) The iris
c) The pupil
*
Learning of a routine by repeated practice is known as
a) episodic memory
Ans b) motor programming
c) cognitive learning
*
An aircraft engineer who has 'responsibility'
a) must be licensed on the particular type of aircraft
b) is in a management position within their company hierarchy
Ans c) are liable to be called to account904 as being in charge or control of, or answerable for something
*
The ear is used to detect
Ans a) acceleration
b) speed
c) neither acceleration or speed
*
Chronic stress is
a) typically intense but of short duration
Ans b) a frequently reoccurring stress or of long duration
c) intense stress of long duration
*
Click Here For : DGCA & EASA Module 9 : Human Factors Questions : PART-2
Smoking cannabis
Ans a) subtly impairs performance for up to 24 hours
b) has only a short term affect upon performance
c) has a noticeable affect on a persons behaviour and performance for up to 24 hours
*
Employers must provide their employees with personal ear protectors if the noise level reaches
a) 60 dB
b) 70 dB
Ans c) 85 dB
*
The impact of human factors and human error is most important to
a) technicians and engineers
b) planners and managers
Ans c) It is equally important to technicians, engineers, planners and managers
*
What part of the SHEL model would the aircraft design fit into?
a) Environment
Ans b) Hardware
c) Liveware
*
Murphy's law can be regarded as the notion
Ans a) "If something can go wrong it will"
b) "If something goes wrong I am certain to get the blame"
c) "It can never happen to me"
*
Light enters the eye through the
Ans a) cornea
b) retina
c) visual cortex
*
To focus on a near object, the lens of the eye must
a) be flattened
Ans b) be thickened
c) be widened
*
Which type of memory is most susceptible to interference from external influences
a) ultra short term
Ans b) short term
c) long term
*
Where are the responsibilities of Licensed Aircraft Engineers laid down?
a) The Air Navigation Order
b) CAP 715
Ans c) AWN 3
*
Performance is
a) directly proportional to the individual's state of arousal
b) inversely proportional to the individual's state of arousal
Ans c) greatest only at one optimum level of arousal but diminishes as arousal decreases or increases
*
Missing a break in an effort to get a job done within a certain time frame
a) can be done by those actually doing the job providing the supervisors take regular breaks
b) can be done providing adequate rest period is available at the end of the shift
Ans c) can be count905erproductive, as fatigue diminishes motor skills, perception, awareness and standards.
*
The maximum allowable noise dose is
a) 85 dB
Ans b) any combination of noise and time which exceeds 90 dB TWA
c) 90 dB for 24 hours
*
Tiredness causes visual acuity to
a) increase
Ans b) decrease
c) Visual acuity is not affected by tiredness
*
Peripheral vision is detected by the
a) cones
Ans b) rods
c) fovea
*
Extreme discomfort experienced by a maintenance engineer due to working in a confined space is known as
Ans a) claustrophobia
b) agoraphobia
c) acrophobia
*
Diffusion of responsibility may occur
a) to an individual working alone
Ans b) to an individual working as a member of a team
c) with certain people whether they are working in a team or alone
*
Which part of the SHEL model is most difficult to protect from errors by 'designing out' or to 'work around'
a) Software
b) Environment
Ans c) Liveware
*
Narrowing of attention occurs at
Ans a) high levels of arousal
b) low levels of arousal
c) both high and low levels of arousal
*
A good shift handover should include details of
Ans a) tasks that have been completed; tasks in progress, their status, any problems encount906ered etc.;
tasks to be carried out and general company and technical information.
b) tasks that have been completed; persons who carried out the tasks; tasks to be carried out and general
company and technical information.
c) tasks that have been completed; tasks in progress, their status, any problems encount906ered etc.; tasks to
be carried out and tools required to carry out the tasks.
*
The blood/alcohol limit is
a) 20 milligrams of alcohol per 100 millilitres of blood for commercial aircrew, air traffic controllers and 40
milligrams of alcohol per 100 millilitres of blood for maintenance engineers
b) 40 milligrams of alcohol per 100 millilitres of blood
Ans c) 20 milligrams of alcohol per 100 millilitres of blood for commercial aircrew, air traffic controllers and
maintenance engineers
*
A company's safety policy should be defined in
Ans a) the Maintenance Organization Exposition
b) the Maintenance Schedule
c) in CAP 716
*
Which of the following is least associated with the study of human factors?
a) Ergonomics
Ans b) Health and Safety
c) Human error
*
What part of the eye is colour sensitive?
Ans a) The cones
b) The rods
c) The iris
*
'Risky shift' is
Ans a) the tendency for a group of workers to arrive at a course of action which is riskier than that which any
individual member might pursue
b) the probability of being assigned to a work task which involves some element of risk or physical danger
c) the name given to an inadequate shift handover
*
Paradoxical sleep is also known as
a) Stage 3 sleep
b) Stage 4 sleep
Ans c) REM sleep
*
Technical communication between two engineers can go wrong if
Ans a) the recipient makes an assumption of the meaning of the information being transmitted
b) the sender uses a sketch to augment the information transmittal
c) the recipient uses body language to provide feedback to the sender
*
What type of lens is used to overcome short sightedness?
a) Convex
Ans b) Concave
c) Bi-focal
*
to ensure that a technician remains reasonably current on the aircraft types to which they hold authorizations,
they are required that
a) they are involved in at least 6 months of actual aircraft maintenance experience in any 2 year period only.
b) they have appropriate continuation/refresher training only
Ans c) they are involved in at least 6 months of actual aircraft maintenance experience in any 2 year period and
they have appropriate continuation/refresher training
*
When taking medicine for the first time
Ans a) take the first dose at least 24 hours before any duty to ensure that it does not have any adverse effects
b) consult a doctor if you need to carry out any duties
c) absent yourself from work for the duration of use of the medicine
*
For a man to maintain his fitness and health the conducive maximum recommended alcohol intake is
a) 3 - 4 units per week
Ans b) 28 units per week
c) 28 units per day
*
The type of memory which is most easily influenced by a person's expectations of what should have happened
is the
a) semantic memory
Ans b) episodic memory
c) long term memory
*
The inability for the eyes to accommodate sufficiently is known as
a) myopia
b) Hypermetropia
Ans c) Presbyopia
*
An aircraft maintenance engineer who wears glasses or contact lenses should
a) have their duties restricted accordingly.
Ans b) should not require their duties to be restricted providing they have frequent checks to ensure the
adequacy of their glasses/contact lenses.
c) should not require their duties to be restricted providing they wear their glasses/contact lenses at all times
they carry out their duties
*
The difference between what a person 'can' do and what he 'will' do is largely determined by his
a) physical and mental health
Ans b) motivation
c) education and training
*
Human Circadian rhythms cycle on a
a) 24 hour time scale
Ans b) 25 hour timescale
c) 8 hour timescale
*
Whose responsibility is it that an engineer remains current on new technology and procedures?
Ans a) The engineer's
b) The organization's
c) The CAA's
*
When inspecting an airframe structure for small cracks, to avoid a crack being missed you should
Ans a) constantly move the eye across and around the area of interest to avoid the crack falling into the eye's
natural blind spot
b) hold the vision stationary for several seconds on each area to allow the eye to focus correctly.
c) not use a mirror as mirrors absorb and refract light and may obscure a crack
*
A good practice for a shift handover is for shifts to be specifically rostered so there is an overlap of
a) 5 - 10 minutes
Ans b) 20 - 30 minutes
c) 2 - 3 hours
*
Ultra short term memory has a duration of about
Ans a) 2 seconds
b) 10 to 20 seconds
c) 80 - 100 milliseconds
*
What type of lens is used to correct long sightedness?
Ans a) Convex
b) Concave
c) Bi-focal
*
A violation in an aircraft maintenance procedure
a) is always considered an act of vandalism or sabotage
Ans b) is usually carried out with the best intentions from a genuine desire to 'get the job done'
c) is always carried out to satisfy some personal need, often unrelated to the actual task
*
Removal of alcohol from the blood stream
a) can be speeded up by drinking strong coffee
b) can be speeded up by sleeping
Ans c) cannot be speeded up
*
Visual Acuity is the ability
a) to differentiate between different colours
b) to detect objects in the peripheral vision
Ans c) of the eye to discriminate sharp detail at varying distances
*
According to Maslow, safety needs (protection from potentially dangerous objects or situations)
a) is the most primal need of humans
Ans b) is second only to physiological needs (food drink, oxygen etc.)
c) is the last need of human after all other needs have been satisfied.
*
Only 20% of aircraft accidents are not caused by human error. Of the remainder, at present, most are caused
by;
a. engineers
b. aircrew : Ans
c. ground handling
*
A major factor in the incident involving the explosive decompression on the B737 of Aloha Airlines was that
a. specific inspections were being equalized over a 50 week period : Ans
b. the aircraft had flown through severe turbulence
c. the cabin pressurization system had failed
*
When the left hand windscreen of a BAC 111 was blown out in flight a possible cause of the accident was
determined to be
a. a weakened glass panel because of high heating current flow
b. the use of wrong diameter securing bolts : Ans
c. stress and fatigue corrosion because of high ‘g’ forces
*
The incident of uncontrolled roll to starboard on take-off of an A320 at Gatwick airport in August 1993 was
caused by
a. the flap and aileron control runs being crossed over
b. severe wake wash turbulence from an aircraft which had just taken off
c. four spoilers on the right wing selected to the maintenance mode : Ans
*
If anything can be done incorrectly then who will do it?

a. Murray
b. Murphy : Ans
c. Morton
*
One of the major causes of human error in maintenance is incorrect installation. This is often due to an effect
called
a. Murphy’s law : Ans
b. Sod’s law
c. Burke’s law
*
The part of the eye which controls the amount of entering light is the
a. cornea
b. retina
c. iris : Ans
*
Focusing in the eye is done by the
a. cornea : Ans
b. retina
c. iris
*
The retina contains light sensitive cells, one which detects colour, the other black and white. The cells which
detects colour are called
a. rods
b. cords
c. cones : Ans
*
In the eye, the blind spot is
a. the top and bottom of the cornea
b. devoid of rods and cones : Ans
c. on the fovea
*
In the eye, cone cells are only found on the
a. fovea : Ans
b. cornea
c. iris
*
When correcting vision, a convex lens is used for
a. short-sightedness
b. long-sightedness : Ans
c. myopia
*
When correcting vision, a concave lens is used for
a. long-sightedness
b. hypermytropia
c. short-sightedness : Ans
*
Timbre is one property of sound waves. Another is
a. frequency : Ans
b. conduction
c. reception
*
The Eustachian tube connects the middle ear to the
a. mouth
b. nose : Ans
c. outer ear
*
Exposure to loud noise will cause the problem of
a. conductive deafness
b. presbycusis
c. noise induced hearing loss [NIHL] : Ans
*
An automatic function of the brain is
a. breathing : Ans
b. talking
c. running
*
A non automatic function of the brain is
a. balance
b. temperature control
c. talking : Ans
*
Information is passed from sensory devices to the brain by
a. neurons : Ans
b. neutrons
c. electrons
*
There are two types of long term memory, semantic and episodic.
a. Semantic is said to be more accurate
b. Episodic is said to last longer than semantic
c. Episodic is more accurate than semantic : Ans
*
The ability to hear separate words in continuous speech is called
a. speech segmentation : Ans
b. audio stimulation
c. aural refraction
*
If you find a problem which directly affects the safety of an aircraft you may consider raising
a. an MOR [mandatory occurrence report] : Ans
b. getting directly in touch with the aircraft manufacturer
c. telephoning the Legislation authority
*
When working under pressure the engineer should always apply the standards required by
a. AWN [airworthiness notice] number 3 : Ans
b. EASA article 35/2/2004
c. AWN number 13
*
Safe working practices at work should be followed using guidelines set down by the
a. shift foreman
b. operator CEO [chief executive officer]
c. relevant national health and safety at work legislation : Ans
*
To maintain a working environment which has clean air, noise control, light and adequate heating or air
conditioning a company must comply with regulations set by
a. operator CEO
b. relevant national health and safety at work legislation : Ans
c. shift foreman
*
Pension schemes and shift allowance payments for staff are considered to give a
a. motivational effect : Ans
b. divisive effect
c. distraction effect
*
Long periods of shift work can be a strong
a. motivator
b. de-motivator : Ans
c. distracter
*
When you decide to follow a team course of action against your best judgment it may be called
a. teamwork
b. coercion
c. peer pressure : Ans
*
If as a person you treat a particular ethnic group badly you are said to
a. have a negative prejudice attitude : Ans
b. be positively discriminating
c. have a positive prejudice attitude
*
If a person is prevented from reaching a goal, or has something taken away they will experience an increase in
a. individual prejudice
b. aggression : Ans
c. discrimination
*
The Public Disclosure Act in the UK provides protection for
a. ethnic workers against discrimination
b. ordinary workers against excessive working hours
c. ‘whistle blowers’ when reporting bad practices : Ans
*
The hierarchy of needs developed by Maslow suggests that survival requires air and food with
a. water, rest and pain avoidance : Ans
b. love, belonging and intimacy
c. knowledge, understanding and discovery
*
The hierarchy of needs developed by Maslow suggests that stimulation requires sex and novelty with
a. love, belonging and intimacy
b. activity, exploration and manipulation : Ans
c. desire for beauty
*
The hierarchy of needs developed by Maslow suggests that cognitive needs involve seeking knowledge and
discovery with
a. desire for beauty
b. understanding and working with ideas : Ans
c. security and protection
*
Needs for self-actuation can be described broadly as
a. social needs
b. physical needs
c. intellectual needs : Ans
*
The only needs which are not considered as emotional are
a. esteem
b. physiological needs of survival and stimulation : Ans
c. love and belonging
*
When an individual is isolated and has no clock, set meal times or means of detecting light changes the
average day will be
a. 17 hours awake, 8 hours asleep : Ans
b. 16 hours awake, 9 hours asleep
c. 15 hours awake 10 hours asleep
*
Body temperature is highest between
a. 1700 and 1900 : Ans
b. 1500 and 1700
c. 1900 and 2100
*
EEG’s [electroencephalograms] area measure of
a. eye movement
b. muscle activity
c. brain activity : Ans
*
An increase in REM sleep may indicate
a. a previous increase in physical activity
b. an increased period of study and learning : Ans
c. body tissue restoration
*
Stress can occur when
a. perceived capability is greater than actual demand
b. perceived demand is greater than actual capacity : Ans
c. actual demand and actual capacity are matched
*
An increase in heartbeat will be considered a response from the sympathetic system to stress. Other responses
may be
a. pupil dilation and adrenalin secretion : Ans
b. an increase in saliva production
c. bladder contraction is relaxed
*
During environmental stress a vibration of 8 to 12 Hz may cause
a. speech difficulties
b. muscular tensions
c. back ache : Ans
*
Early signs of a person becoming alcohol dependent are
a. feelings of guilt, remorse and depression
b. neglect of food
c. increased tolerance to increasing amounts of alcohol : Ans
*
An active error is normally considered to be made by
a. the person at the end of a line of contributory circumstances : Ans
b. only management personnel during operational situations
c. an uninvolved agency
*
Examination of statistics have shown that there are likely to be a ratio of active to latent failures of
a. 1:5
b. 1:4
c. 1:3 : Ans
*
The Hein Reich ratio of accidents and incidents shows that there is statistically a ratio of fatal accidents to
reportable incidents of
a. 1:600
b. 1:30 : Ans
c. 1:10
*
‘I have never come across a fault during that inspection’ is a statement that
a. may lead to complacency : Ans
b. shows a lack of knowledge
c. presents a lack of awareness
*
Always train yourself to expect a fault during an inspection. This will prevent
a. a lack of awareness
b. complacency : Ans
c. a build up of stress
*
The best time to do simple tasks during a shift is at the
a. mid part of your circadian rhythm cycle
b. high part of your circadian rhythm cycle
c. low part of your circadian rhythm cycle : Ans
*
The amount of stress you suffer depends upon the demand that you perceive is being placed on you and
a. your actual ability
b. your perceived ability : Ans
c. the actual demand
*
When analyzed for a significant reduction in aircraft safety, incorrect installation accounts for
a. 80% of occurrences : Ans
b. 49% of occurrences
c. 31% of occurrences
*
A functional check after maintenance should be considered as a check on the
a. quality of the workmanship
b. serviceability of the system : Ans
c. ruggedness of the system
*
After a fatal aircraft accident or aircraft hull loss implications arise for the operator because of insurance cover.
Not covered are loss of use of aircraft and equipment and
a. the cost of the accident investigation : Ans
b. personal liability for passengers and crew
c. property damage
*
Safety culture in any organization probably has as its highest concern
a. justice
b. respect
c. responsibility : Ans
*
When assessing or dealing with a hazardous situation two measures can be taken, namely proactive or
reactive. A proactive measure is being able to
a. identify the hazard : Ans
b. assess the consequences
c. assess the recovery measures
*
When assessing or dealing with a hazardous situation two measures can be taken, namely proactive or
reactive. A reactive measure is being able to
a. identify the hazard
b. assess the consequences : Ans
c. identify the threats
*
The first objective in any emergency is to
a. prevent injury or loss of life : Ans
b. summon assistance
c. keep calm and look after yourself
Click Here For : DGCA & EASA Module 9 : Human Factors Questions : PART-2
Click Here For : DGCA & EASA Module 9 : Human Factors: Human
Performance and Limitations Questions : PART-3
Click Here For : DGCA & EASA Module 9 : Human Factors: Factors
Affecting Performance Questions : PART-4
No comments:
Post a Comment
Enter your comment...
Comment as: Select profile...
Publish Preview
Newer Post Home Older Post
Subscribe to: Post Comments (Atom)
Terms of Use & Privacy Policy

Contact Us

Aero-Technology - Dgca & Easa Module 9 - Human Factors Questions - Part-1

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Aero-Technology - Dgca & Easa Module 9 - Human Factors Questions - Part-1

Uploaded by

Copyright:

Available Formats

2/9/2018 AERO-TECHNOLOGY: DGCA & EASA Module 9 : Human Factors Questions : PART-1

More Next Blog»

Subscribe via Email

EASA Module 10 : Aviation

DGCA & EASA Module 15 :

EASA Module 8 : Basic

DGCA & EASA Module 5 :

Information in the motor memory not rehearsed will be lost is

Accidents and engineering faults are

Ans a) varies by 1.5oF

If anything can be done incorrectly then who will do it?

Enter your comment...

Comment as: Select profile...

Newer Post Home Older Post

Subscribe to: Post Comments (Atom)

Terms of Use & Privacy Policy

You might also like