Mike Metzger’s Resume, 435-225-5708, ​michaeltmetzger@gmail.

com

MIKE METZGER

Park City, UT​ • 435-228-5708 • ​michaeltmetzger@gmail.com

Experienced and highly accomplished Corporate Event Sales Manager with knowledge of all sales processes,
demonstrating solid analytical and team management skills. Proven record of generating new business through
strategic negotiation while cultivating new relationships with key decision makers. Currently seeking a Sr.
Account Management level position that allows me to contribute to ​success by growing client base and
increasing customer satisfaction and loyalty.

CORE SKILLS & SPECIALTIES

● New Business Prospecting & Development
● Sales Plan Development and Execution
● Sales Negotiations and Closings
● Client Retention & Expansion
● Team Building & Leadership
● Marketing & Promotions
● Industry and Customer Analysis
● Coaching and Advising Sales Techniques
● Staff Training and Development
● Technical and Analytical Problem Solving
● Executive Level Presentations
● Contract Management
● Policy and Process Development, Improvement
● Budget Management

EDUCATION

Indiana University; Bachelor of Science in Tourism Management: Bloomington, IN, February 2008

EXPERIENCE AND ACCOMPLISHMENTS - CAREER RELATED

DEER VALLEY RESORT - Park City, UT October 2007- Present

Deer Valley Resort, the top rated ski resort in North America, known for their ​innovative approach to ski resort service.
Consistently rated # 1 in North America for guest service, lodging and food & beverage.

GROUP SALES MANAGER

July 2015 – Present
● Sell, contract and manage corporate group business for the largest and most productive territory in the Deer
Valley Resort Group Sales Department
● Manage high value customer contracts exceeding several hundred thousand dollars
● Top producing Sales Manager in the Deer Valley Resort Group Sales Department servicing two full service
conference hotels & three resort day lodges
● Reached over 2 million in sales in 2017 achieving the highest revenue in history of territory
● Inscreased # of groups from 65 in 2015 to 93 in 2017
● Collaborate with local CVB on sales initiatives and market analysis
● Develop comprehensive and strategic sales plan annually to drive new business
● Manage and coach full time and seasonal staff to achieve operational goals
● Cultivate and develop positive ongoing relationships with clients
● Attend national trade shows and conduct in-person corporate account development sales calls throughout the US
Mike Metzger’s Resume, 435-225-5708, ​michaeltmetzger@gmail.com

EXECUTIVE MEETING MANAGER

May 2013 – July 2015
● Developed proposals to market and sell high end corporate group meetings and events
● Prospected, developed and grew new sales markets and customer base
● Sold, contracted and coordinated overnight corporate group functions of up to several hundred guests
● Conducted in-person corporate account development sales calls in the Salt Lake City region
● Selected to manage Deer Valley’s exclusive First Tracks private skiing program

GROUP SALES COORDINATOR

April 2008 – May 2013
● Earned “go-to-person” status for senior sales managers as the first point of contact for new corporate group sales
leads
● Assisted in selling, negotiating, contracting and coordinating corporate group functions up to several hundred
guests
● Conducted selling site tours of Deer Valley Resort managed lodging properties and day lodges for corporate and
social events
● Developed written proposals for extended stay corporate group functions

SALES LEAD
October 2007 – April 2008
● Supervised, provided guidance and direction to 4 sales staff members
● Assisted guests with booking ski school services, ski rentals, lift tickets and child care
● Provided guest service, guidance and advice on Deer Valley services, features
● Initiated timely resolution, solutions for various guest and employee issues
● Conducted employee evaluations for Silver Lake Skier Services sales staff
● Assisted in the preparation and opening of all skier services sales locations
● Developed rapport and collaborated with managing staff from central reservations, sales and marketing,
accounting and event planning departments

EXPERIENCE - OTHER

YOSEMITE NATIONAL PARK - Yosemite, CA May 2005 - August 2005

Delaware North Companies May 2007 – September 2007

GUEST SERVICES LEAD

Yosemite National Park, one of the first wilderness parks in the United States, has over 4 million visitors annually.
● Led 4-6 employees through their daily duties, responsibilities
● Conducted problem resolution for a variety of guest and employee issues
● Provided guidance, safety information, park knowledge and insight to Yosemite visitors
● Performed daily occupancy evaluations, maintenance tasks for over 100 lodging units
● Ordered and stocked all products needed for daily operations
● Addressed guest comfort needs to ensure a pleasant guest experience

OTHER PROFESSIONAL SKILLS

Proficient in Salesforce, Maestro Property Management Systems, Delphi Sales and Catering Software, Kronos HR
Management System, Microsoft Word, Excel, and PowerPoint