Professional Documents
Culture Documents
Problem statement
● What Sam as a manager needs to do to channel Alex’s talent and ensure success, for
your product group and for Alex as an individual?
● Given the particular situation, recommendations for the company executives to
improve 360 degree process next year and to help Landon develop leadership talent
long-term
Strengths Weaknesses
Strengths Weaknesses
Opportunities Threats
Options:
The following are the various alternatives with which the situation can be improved and Alex’s talent
can be channeled in the right direction.
Leadership development training: Sam should invest in getting Alex training in leadership skills.
He can hire an external consultant for the same task. As per the 360 degree feedback, Alex
lacks skills to motivate team members instead uses his temper to things done. He can be
trained on employee motivation skills. It might invoke negative reaction from Alex.
However, it is good to try it out.
Moving Alex Sander to new team: It is clear that the teammates have problems with the way
Alex handles the team. It is also clear that he is a high performer and Sam and the
organization won’t be inclined to lose him. If Sam thinks that option 1 may not work out and
Alex will be reluctant to change his attitude, he might think of moving him to a team where
it demands more of individual contribution and less team management.
Sam’s Regular meetings with the department: Sam should get more involved with the
department so that he gets chance to solve some problems right away. He can conduct skip
level meetings with the employees of the department. Sam can share the feedback regularly
with Alex. This way Alex would also get to know the gravity of the situation and gives a push
to change his behavior. He can also introduce Quality circles in the department to improve
employee engagement with the supervisor.
The following can be the areas of improvement that Sam can suggest executives so that it could help
generate right leadership talent and Landon.
Improve on Outsider feedback: We can observe from the outsider feedback to Alex that only 2
people have given the feedback and that too without any comments. They should find out
the reason for the same and improve the responsiveness of the feedback from outsiders
which might also help in a big way.
Insufficient Information: As per the exhibits, many of the feedback statements are too general.
They might require little more details so that they can be acted upon easily. It will also
reduce the chances of misinterpretation.
Recommendation:
We can consider two things while we evaluate the above 3 options. The new skin care project
(Nourish) and right utilization of Alex’s talent in the organization. By this consideration, option 3
weighs more compared to other alternatives.
Action Plan:
Sam should make Alex understand the importance of being a leader and motivate him to pursue
leadership skills through one on one meeting. Same needs to involve more and more with the
department employees through weekly meetings and share feedback regularly with Alex. As leaders
can inspire employees to become leaders, Sam should take lead and motivate Alex.