Professional Documents
Culture Documents
Information contained within this guide is subject to change without prior notice.
This Handy Guide is not a substitute for the official Sharp Service manuals.
It is for use by Sharp qualified service technicians with the intention of improving
the efficiency of Sharp MFP Devices.
All the latest fault finding information, firmware and printer drivers
can be found on the SHARP Support Website:-
C/ Sena, 2-10
08174 – Sant Cugat del Vallés
Barcelona
Tel. 935.819.700
Fax. 935.842.911
_______________
www.sharp.es
Page
General AR-M201
Type: Desktop
Original paper size: Max. A4
Printed paper size: Max. A4 – Min. A6
Standard paper capacity: 250 sheets with Bypass (50 sheets)
Maximum paper capacity: 2 x 250 sheets + 50 sheets Bypass
Paper weight: 56-80 g/m2 (Bypass 56-128 g/m2)
Output capacity: 200 sheets (Face down) with job shifting
Warm-up time: 0 sec. (Auto start)
Resolution: 600 dpi
Memory: 64MB
Duplex: STD (56-80 g/m2)
Power Consumption: 1.0 kW (Max.)
MCV (Average/Max): Copy+Print: 800 (Max.2000)
Life: 120 k or 5 years
Copier
Copy Speed: 20cpm (A4 Continuous)
E-Sort: Yes
SOPM: Yes
First Copy Time: 8.0 sec.
Continuous Copy: Max. 99
Scan Resolution: 600 x 600 dpi
25 – 400% with 7 preset ratios (O.C.)
Zoom Range:
50 – 200 % with 5 preset ratios (SPF/RSPF)
Document Feeder
Type: Opt: AR-RP9 [RSPF]
Capacity: 50 originals (56-90 g/m2)
Replacement Speed: 13 opm
USB Printer
Requirement: Std:
Print Speed: 20ppm (A4 Continuous)
PDL (Emulation): SPLC (GDI with JBIG compression)
Interface: USB 2.0
Memory: 64MB
Supported OS: USB2.0: Win98/ME/2000/XP/Vista
USB Scanning
Requirement: Std (Colour Scanning)
Resolution: 600 x 1,200 dpi (Setting range : 50 to 9600dpi)
Interface: USB 2.0
Duplex: Opt. R-SPF (AR-RP9) required (via Twain Scan only)
Destination: Desktop
Bundled Utility Software: Sharpdesk 3.2 (without NST), Button Manager, Twain
AR-RP9 AR-PK1N
Reversing Single Pass Feeder Postscript Option
AR-FX13 AR-NB2A
Fax Option Network Box
AR-D33
250 Sheet Cassette
AR-M201
Product Code Description / Contents Comment/Note
INITIAL SETUP
COPY MAGNIFICATION
COPY DENSITY
DOCUMENT FEEDER
The AR-M201 consumable system is SRU – Service Replaceable Units. The toner unit is
supplied as a cartridge that the customer can change, and the technician changes the Drum and
Developer.
AR-M201
Product Code Description / Contents Approx. Life Note
AR-208T Toner cartridge (10 x AR-208T = AR-208LT) 8K 6% A4
AR-208DV Developer (10 x AR-208DV = AR-208LD) 25K
AR-152DM OPC Drum (including Fixing plate only) 25K
Note: The initial toner cartridge supplied with the machine has a life of approx. 2,000 sheets.
Toner life
MAINTENANCE DISPLAY
Life 8K
Status NEAR EMPTY EMPTY
Life 25K
Maintenance Schedule:
: Clean : Replace
Interval Checklist
25K 50K Interval:
Process Section:
Replace Developer [AR-208DV]
X Replace DV Blade
X DV Side Seal F & R [PSHEZ0029QS11] & [PSEL-0096QSZZ]
Clean MC Grid & Transfer Corona Wire
Check & Clean DV Blade
Fuser Section:
Check/Clean Fuser Separation Pawls
Check/Clean Upper Thermistor
SPF:
Check/Clean/ PF Rollers (replace when necessary)
Clean all RSPF/DSPF sensors.
General:
Clean all optics, CCD, and white reference plate.
Image Quality:
Sim 46-01 Adjust Copy Exposure Density (300dpi ).
Sim 46-02 Adjust Copy Exposure Density (600dpi)
When the AR-NB2A Network Expansion Kit is connected, the following functionality is available:-
PCL5e Network
System I/F GDI SPLC PS
PCL6 Scan
USB 2.0 X X X X
AR-M201
Windows Win 2003 Win. 2008
Mac OSX Other
Vista Server Server
32 64 32 64 32 64 10.4 10.5 Linux SAP
GDI n/a n/a n/a n/a n/a n/a n/a n/a n/a
PRINTER
PCL6 *1 *1 *1 *1 *1 *1 n/a n/a n/a
PPD *2 *2 *2 *2 *2 *2 *2 *2 *2
GPD (PCL6) n/a n/a n/a n/a n/a n/a n/a n/a n/a
SAP DEVICE *3
FAX
PC-FAX n/a n/a n/a n/a n/a n/a n/a n/a n/a
BUTTON
n/a n/a n/a n/a n/a n/a n/a n/a
MANAGER
SCANNE Scan to
R *4 n/a n/a n/a n/a n/a n/a n/a
SHARPDESK
Scan to SMB n/a n/a n/a n/a n/a n/a n/a n/a n/a
Scan to FTP *1 *1 *1 *1 *1 *1 *1 *1 *1
ADMIN
PAU V4 *1 *1 *1 *1 n/a n/a n/a n/a n/a
Notes:
*1 ARNB2A is required.
*2 ARNB2A & ARPK1N are required.
*3 ARM155 or ARM205 SAP Device Type can be used.
*4 Sharpdesk Composer is not supported (ARNB2A is required).
Process Section
Drum Cleaning blade CCLEZ0013QS01
Process unit CDRM-0002RS7F CDRM-0002RS7J
DV cartridge unit DUNT-0221RS12
DV Unit Side sheet FN PSHEZ0029QS11
DV Unit Side seal RN PSEL-0096QSZZ
TC Unit CHLDZ0010RS52
Fuser Section
Heater lamp(200V) RLMPU0011QSZZ
Thermistor RDTCT0128FCPZ
Thermostat unit CTHM-0019DS52 CTHM-0006RS51
Fusing Bearing F NBRGP0567FCZZ NBRGP0029QSZZ
Fusing Bearing R NBRGP0567FCZZ NBRGP0567FCZZ
Separator Pawl Upper CTME-0034QS01
Lower Separation Pawl n/a PTME-0036QSZZ
Other
LSU Unit DUNTK0446QS11 DUNTK0645QSZZ
Carriage unit (Copy Lamp Ass) DUNT-0404QSPZ DUNT-0647QSZZ
The front of the operation manual details a unique code which when registered, provides
an activation key which unlocks the Postscript function within the device.
For AR-M201, the AR-PK1N Postscript Option is registered against the ARNB2A
Product Number, not the ARM201 or ARNB2A serial numbers.
Procedure:
1. Open the webpage of the AR-NB2A by entering the IP Address of the device.
4. Note the Application Number from the front of the AR-PK1N Operation Manual.
5. Send an e-mail to :
Julia.Perez@sharp.eu
General:
In preparation for downloading the new firmware from a PC to an AR-M201, it is necessary to
install a software driver on the PC to allow the transfer of the firmware via USB.
Once the driver has been installed, it will then be possible to connect to the copier using
the Integrated Maintenance (Download) program
Note: The USB driver does not need to be installed each time the Maintenance Program
is required.
The following procedure shows the USB driver installation on Windows Vista.
This can be done by entering Simulation 49-01 or by switching on the copier whilst
holding down the following keys:
2. Connect an “A to B” type USB cable between the PC and Copier USB port.
3. The “Found New Hardware” wizard will identify “DOWNLOAD” as a new device and will
request to install the driver software – select Locate and Install driver software:-
4. Windows Vista will prompt to insert the disc that came with your Download.
Select I don‟t have a disc. Show me other options.
5. Select Browse my computer for driver software (advanced) and navigate to the
folder/location that contains the correct USB driver for the Operating System being used:-
6. If Windows cannot verify the driver publisher, the following message will appear.
Select Install this driver software anyway.
8. When the DOWNLOAD USB driver has installed successfully, click Close.
Note:
Confirmation of the Integrated Maintenance Program v4.01 generic USB driver installation
will also be displayed from within the task bar (as shown below):-
USB Driver Installation is Complete – It will now be possible to run the Maintenance Program.
Engine Firmware
Requirement:
• PC with USB Port using compatible Windows OS that supports USB (not 95 or NT).
• USB “A to B” type cable.
• USB Driver Pre Installed.
• Integrated Maintenance Tool V4.18 (or higher) & Updated Firmware.
Procedure:
1. Presuming the USB driver is already installed, put the copier into “Download Mode”.
This can be done by entering Simulation 49-01 or by switching on the copier whilst
holding down the following keys:
AR-M201 CA and < (Download Mode should be displayed on the copier panel)
2. Connect an “A to B” type USB cable between the PC and Copier USB port.
Note: If you connect the USB cable before entering Download mode on the copier,
Windows „plug and play‟ will request appropriate printer drivers.
4. Select Download DWL Data Area from within the Special (MCU/IMC2/Fax) drop-down
list.
7. Once the transfer of the firmware is complete, the following warning message will
appear:-
8. When “Off” is displayed on the copier panel, power off the machine and remove the USB
cable.
Caution:
Do NOT power off the copier or remove the USB cable until “Off” is displayed on the
copier operation panel.
9. Power on the machine. To check the firmware has updated successfully, enter
Simulation 22-14 to view the firmware versions installed.
• Updating the Network Expansion kit takes place via the RJ45 connection only. The
update can be performed by either using a suitably equipped PC and network crossover
cable or directly across the network from a connected PC.
Procedure:
1. Open a web-browser application and enter the IP address of the AR-NB2A, followed by
“firmware_upload.html”.
Note: If the copier has a DNS name, then it can be used in the same way:-
Example: http://AR-M201/firmware_upload.html
2. Click Switch to Firmware Upload Mode - the following screen should appear.
3. When the “Firmware Upload” screen appears, click the Browse button to select the
firmware file which is to be transferred from the PC.
4. Click Submit
6. During the update, the web page may refresh several times. When the update is
complete, the following message should appear.
Note: Do not power off the PC or Copier until “Firmware Update completed” is displayed.
7. Power cycle the copier and confirm that the firmware has updated successfully by
either taking a Printer Settings List on the copier (press and hold the small black button
on the side of the AR-NB2A for 5 seconds) or by opening the main webpage:-
Engine Firmware:
IMC 03.00
LCD 04.01
Print Driver:
Windows 32bit OS Windows 64bit OS
Driver
XP, 2003, Vista (XP, 2003, Vista)
For the latest Firmware and Print Driver version(s), please refer to the
SHARP Support Website.
The following pages contain information regarding test simulations. For a more detailed
description for each test simulation, please refer to the AR-M201 Service Manual.
AR-M201 # C
* *
1 Scanner Self Test 9 Duplex Operation & Test
1 Scanner operations test 1 Duplex motor normal rotation check
2 Scanner home position status display 2 Duplex motor reverse rotation check
6 Scanner operation aging 4 Duplex motor rotating speed adjustment
CE F6
00 Network communication error 10 Fax board error
01 Network card is not installed or defective
02 The specified server is not found
03 Specified server does not correspond H2
during transmission 00 Thermistor open
04 The FTP account/password is invalid
05 The FTP server directory is invalid
09 Image file size exceeds upper limit set. H3
10 TX method assigned cannot be used.
00 Heat roller high temperature
11 Memory full (Scan Data):-
12 Quantity result for LDAP search
exceeded the maximum quantity:- H4
00 Heat roller low temperature
CH
Door Open L1
Flash Developer cartridge not installed
00 Scanner feed trouble.
E1
L3
00 IMC communication trouble
10 IMC PWB trouble 00 Scanner return trouble.
11 IMC ASIC error
13 IMC flash ROM error
L4
81 Communication with IMC PWB (Parity)
82 Communication with IMC PWB (Overrun) 01 Main motor lock detection.
84 Communication with IMC PWB (Framing) 32 Exhaust fan motor lock detection trouble.
E7 L6
01 Duplex model memory setup error 10 Polygon motor lock detection.
02 LSU trouble
10 Shading trouble (Black correction)
Shading trouble (White correction)
U1
11
12 Shading trouble 03 Fax battery abnormality.
16 Abnormal laser output
U2
F2 04 EEPROM communication error
02 Toner supply abnormality. 11 Counter check sum error (EEPROM)
04 Improper cartridge (destination error). 40 CRUM chip communication error
F5
02 Copy lamp abnormality
1. Press the [MENU] key and then press the [ENTER] key.
For Printer mode, press the [MENU] key only.
2. Press the [<] key [v] or [>] key [^] to select the item that you wish to configure in the USER
PROGRAM, then press the [ENTER] key.
You can also select a program by directly entering the program number with the numeric keys.
3. Press the [<] key [v] or [>] key [^] to change the setting of the selected item.
Note:
If you select the wrong item, press the [CLEAR] key [C] and repeat the procedure from
Step2.
4. Press the [ENTER] key. Your selection appears briefly and then the previous screen appears.
Note:
When "AE LEVEL ADJUST" is selected in the user programs and the [ENTER] key is pressed,
the automatic exposure adjustment screen appears. Adjust the exposure and press the
[ENTER] key.
Audible Signals
The machine sounds three different types of beep signals: a key entry beep that sounds when a
valid key is pressed, an invalid key beep that sounds when an invalid key is pressed, and a base
setting beep that sounds when a setting is the same as the base setting (base settings are
explained below). The base setting beep is initially disabled. If you wish to enable the base setting
beep, see "SOUND AT DEFAULT". If you wish to change the volume of the beep signals or
disable them, see "KEY TOUCH SOUND".
Base settings
The base settings are preset standard selections for each copy setting.
COPY MODE
Program Program Setting
Explanation
Number Name Codes
1: 10 Sec
Auto clear time automatically returns the copy settings
2: 30 Sec
to the initial settings if no keys are pressed for a
3: 60 Sec
1 AUTO CLEAR
4: 90 Sec
preset period of time following the end of a copy job.
This program is used to select the period of time. Auto
5: 120 Sec
clear time can also be disabled.
6: OFF
This function automatically switches the machine to a
1: 30 Sec.
low power consumption state if the set duration of
2: 1 Min.
time elapses without the machine being used when
3: 5 Min.
PREHEAT the power is on. The power save indicator lights up,
2 MODE
4: 30 Min.
however, the keys on the operation panel can be
5: 60 Min.
used. Normal operation automatically resumes when
6: 120 Min.
a key on the operation panel is pressed, an original is
7: 240 Min.
placed, a print job is received.
AUTO SHUT- 1: ON Use this setting to enable or disable auto power
3 OFF 2: OFF shut-off mode.
This function automatically switches the machine to a
state that consumes even less power than preheat
mode if the set duration of time elapses without the
1: 5 Min.
machine being used when the power is on. All lights
2: 30 Min.
AUTO SHUT- except the power save indicator go off. To resume
4 OFF TIME
3: 60 Min.
normal operation, press the [START] key. Normal
4: 120 Min.
operation also resumes automatically when a print job
5: 240 Min.
is received or scanning is begun from a computer.
While in auto power shut-off mode, no keys (except
the [START] key) can be used.
LAYOUT IN 1: Pattern 1 Use this setting to select the layout pattern when two
7 2IN1 2: Pattern 2 original pages are copied onto a single sheet of paper.
When enabled, this function offsets the position in the
OFFSET 1: ON
8 FUNCTION 2: OFF
paper output tray of sets of copies during copy job,
and print jobs when using the printer function.
This setting is used to change the copy resolution in
1: 300dpi
AE/TEXT AUTO and TEXT mode from 600 x 300 dpi to 600 x
10 RESOLUTION
2: 600dpi
600 dpi (high-quality mode). Scanning is slower when
high-quality mode is used.
1: 5mm
MARGIN 2: 10mm
12 WIDTH 3: 15mm
Use this setting to set the margin width.
4: 20mm
1: 30%
MEMORY 2: 40%
Use this to change the proportion of machine memory
13 FOR 3: 50%
used for printer mode.
PRINTER 4: 60%
5: 70%
Use this setting to select whether or not holding down
a key causes repeated input of the key. For keys that
AUTO KEY 1: ON normally cause a set value to increase when held
14 REPEAT 2: OFF down (for example, holding down the [<] key [v] or [>]
key [^]), this program can be used to have the set
value not change when the key is held down.
COPY MODE
Program Program Setting
Explanation
Number Name Codes
1: NORMAL
Use this setting to select how long a key must be
2: 0.5 Sec.
KEY PRESS pressed for the input to be accepted. By selecting a
15 TIME
3: 1.0 Sec.
longer time, you can prevent settings from being
4: 1.5 Sec.
changed by the accidental pressing of a key.
5: 2.0 Sec.
1: LOW
KEY TOUCH
16 SOUND
2: HIGH This sets the volume of beep signals.
3: OFF
SOUND AT 1: ON Use this to sound a beep when a base setting is
17 DEFAULT 2: OFF selected.
This mode reduces toner usage by about 10% when
TONER SAVE 1: ON
18 MODE 2: OFF
copying. Toner save mode is effective when the
exposure mode is AUTO or TEXT.
This is used to adjust the exposure level.
The automatic exposure level can be adjusted
AE LEVEL 1: SPF/RSPF
19 ADJUST 2: OC
separately for the document glass and the SPF/RSPF.
The factory default setting for the exposure level
is "center".
1: US ENG.
2: ENGLISH
20 LANGUAGE
2: FRENCH
This is used to set the language used in the display.
3: SPANISH
RESET 1: YES This is used to return all settings to the factory default
21 FACTORY 2: NO settings.
SORT AUTO 1: ON Use this setting to enable or disable sort auto select
22 SELECTION 2: OFF mode.
You can set the operation that takes place if the [Start]
CHECK RSPF 1: ON
24 OPEN 2: OFF
key is pressed when the RSPF is not completely
closed.
Set the allowed paper sizes when copying from the
VALID COPY 1. 8.5 X 11 bypass tray. When 5.5x8.5 is selected, a copy of the
25 WIDTH 2. 5.5 X 8.5 letter size original will only be printed up to invoice
size.
1: ON Select whether copying is allowed when the polygon
28 LSU SETTING
2: OFF motor is rotating or stopped
Set the temperature of the fusing unit when the
1. PLAIN
29 PAPER TYPE bypass tray is used. Normally, “Heavy Paper” should
2. HEAVY
be used.
1. LIGHTER
2. LIGHT
DISPLAY
30 CONTRAST
3.NORMAL Sets the contrast of the display.
4.DARK
5. DARKER
PRINT MODE
Program Program Setting
Explanation
Number Name Codes
When this function is enabled, printing in printer mode
FORCED 1: ON will automatically continue using a different size of
1 OUTPUT 2: OFF paper if the specified size of paper runs out in all
trays. This feature does not function in copy mode.
Note(s):-
*1: The scanning speed increases when the USB 2.0 mode is set to "HI-SPEED", however, the printing
speed does not increase considerably.
GENERAL SPECIFICATION
Symptom Advice
The AR-FX13 has 2MB of memory as standard and can hold
How many A4 sheets can be stored in
up to 120 pages at 5% coverage. It is not possible to expand
the AR-FX9 memory?
the memory capacity.
PRINTER
Power off the copier.
How to reset the Network Box Hold down the small black button next to the USB port on
(ARNB2A) back to Factory Default the Network Box (ARNB2a) and power on the machine until
the Network Box emits a bleep.
What is the part code for the USB A-to-
B type cable for connecting the QCNWG0012QSZZ
AR-NB2A to the copier?
Reference Description
COP1373 Measures to prevent an RSPF jam, when operating under a high humidity
environment.
COP1365 Maintenance software version update