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ANSWER SHEET

BR UPPER B-MIDTERM EXAM

READING:
A. The order is: E - A - C - D - B
B.
a. 2 thirds of users, or 2/3 of users, or around 66% of users were unfavorably impressed.
b. Because they found it hard to apply the lessons from their training back in the
office.
c. They saw it with trepidation (apprehension).
d. It depends; it was probably a failure for the company in terms of making a
measurable difference, but not for the individuals.

GRAMMAR:
A. Your company has just done some research on e-commerce. Complete its findings using
THE CORRECT CONDITONAL FORM. (6 points/1 each)

1. Would increase 5. Will get


2. Were not 6. Were
3. Register 7. Would update
4. Was

B. Sophie and Thomas two members of the finance department in your company are
discussing some measures they might take in the future. Complete the conversation using
the correct FUTURE FORM/MIGHT of the verbs in brackets. (14 Points/
2 each)

1. Might 5. Will be making


2. Will 6. Will be sending
3. Will have finished 7. Won’t be
4. Won’t make

CRITERIA FULFILLED PARTIALLY (3-4 points) NOT FULFILLED


(5 points) FULFILLED (1-2 points)
The communicative
purpose(s) was /were The communicative
ADDRESSING A part of the task
completely achieved and purpose (s) wasn’t
THE TOPIC wasn’t fulfilled. The text
the outcome was the text /weren’t fulfilled at all. The
partially fulfilled the one
expected (E-mail for text wasn’t the one
expected
someone you haven’t seen expected.
for a long time).

Past tenses, present perfect Structures were used Structures weren’t used
GRAMMAR
, and future for partially correct and accurately and the
arrangements were used they didn’t interfere mistakes interfered with
accurately with meaning the message

VOCABULARY The words used did not


Expressions to someone of The words were used
fulfill the task or their
something were used but some were
misspelling interfered with
properly misspelled.
the meaning
COHESION Connectors that make the The message was Isolated sentences, lack of
AND text cohesive. The successfully transmitted punctuation and
COHERENCE complexity depends on the despite the lack of connectors hampered
level. connectors. understanding.

VOCABULARY:

A. The HR. department is working on motivating staff in your company and has sent the
following e-mail. Complete it with the correct word(s). Use the words in the box. (3.5
points/ 0.5 each)

1. Invest 5. Key vacancy


2. Staff development 6. Appointed
3. Staff turnover 7. Promoted
4. Abilities

B. Read the following definitions and identify the word(s) about New Businesses.
(1.5 Points/0.5 each)
1. Loan
2. Start-up Capital
3. Business Angel

LISTENING

A. Listen to the first part of an interview with Anuj Khanna, Marketing Manager of Netsize, a
marketing agency for mobile media and choose the correct answer.(12 Points/ 3 each)

1. a 2. b 3. b/c

B. Listen to the second part of the interview and determine whether the following
statements are true or false, correct the false ones. (8 Points/ 2 each)

STATEMENT T F CORRECTION
Current society’s foundation is
1. Current society’s foundation is based on
x based on efficient
lack of communication.
communication.
2. When there’s a breakdown in Air Traffic
control systems, there’s a fine for every 24- x
hour delay.
3. Nowadays, business communication needs
x
to be more accurate, targeted and timely.
4. Machine-machine communication has not Machine-machine
helped to improve business efficiency at x communication has improved
all. business efficiency.
BUSINESS RESULT UPPER INTERMEDIATE B

Role play 1
STUDENT A
You are the leader of a team in a company in the banking field which is growing faster than it was
expected to, so you have to gather with other team leader to decide on what strategies are to be
implemented in order to expand operations to a different country. You need to decide on the areas
to strengthen, the upcoming goals to fulfill, and the innovations to implement in the new branch.
Outline the points of the discussion, put forward proposals, state consequences, bargain suggestions,
reach an agreement and summarize the situation.

STUDENT B
You are the leader of a team in your company and you are in charge of the recruitment area. You
are gathering with other team leader to see the strategies that are to be implemented in order to
expand operations to a different country. You need to help decide on the areas to strengthen, the
upcoming goals to fulfill, and the requirements for hiring new personnel for the new branch. Put forward
proposals, bargain suggestions, and reach an agreement.

Role play 2
STUDENT A
You are dealing with a teleconference that has had lots of interruptions due to technical problems.
Apparently your caller’s laptop is not working very well. Explain what he/she has to do to fix the
problem, check if he/she understood the procedure and check if the problem has been solved.

STUDENT B
You are dealing with a teleconference that has had lots of interruptions due to technical problems.
Apparently your laptop is not working very well. Ask him/her for technical support, ask for clarification,
show that you’ve understood the process and finish the teleconference.

Role-play 3
STUDENT A
You were laid off from a company were you worked at for over 10 years; you remember there was a
former employee that worked you a couple of years ago who started a new company in the same
field, so you decide to give him a call to find out whether you have a possibility or not to send him/her
your CV. Greet him/her nicely, ask about his/her life over the last years, change the topic and ask him
about your favor.

STUDENT B
A former boss you haven’t seen in a while is calling you to ask you a favor. Answer his/her questions
politely and keep the conversation going. When he/she asks you the favor, refuse politely and make
up an excuse. Finish the conversation.

Role-play 4.
STUDENT A
Your company is going through hard times and it has decided to cut back the budget for trips. You
have to talk to a high executive and let him/her know about this decision. Explain the future measures,
make informed predictions, and show sympathy for his /her reaction and hand over the situation to
someone else.

STUDENT B
You are a high executive who has to travel on business very often. You’ll be informed about a budget
cutback and you completely disagree with this idea. Ask for details and express the consequence of
this decision, call for an urgent actions and ask to talk to someone else.

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