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How to use Many Norstar features are activated by using feature codes. How to use Many Norstar features are activated by using feature codes.
Feature Codes These features are activated in the same basic way. Feature Codes These features are activated in the same basic way.
1. Press Feature 1. Press Feature
2. Enter the code numbers on the dialpad 2. Enter the code numbers on the dialpad
3. Follow the display messages for specific operations of the feature 3. Follow the display messages for specific operations of the feature

Background Music Feature 8 6 Listen to music through your phone speaker when you are not on a call. Background Music Feature 8 6 Listen to music through your phone speaker when you are not on a call.
Cancel Feature # 8 6 The music source is connected to your Control Unit by a technician Cancel Feature # 8 6 The music source is connected to your Control Unit by a technician

Check what is stored on any button. Press 'FEATURE' * 0, then the button Check what is stored on any button. Press 'FEATURE' * 0, then the button
Button Inquiry Feature * 0
you would like to check.
Button Inquiry Feature * 0
you would like to check.

Feature 7 7 Temporarily shows on the display the approximate length of your most Feature 7 7 Temporarily shows on the display the approximate length of your most
Call Duration Timer Call Duration Timer
recent or current call. recent or current call.

Call Forward Feature 4 Call Forward Feature 4

Forward your calls to another phone within the office. Forward your calls to another phone within the office.
Cancel Feature # 4 Cancel Feature # 4
Parking a call puts the call on hold and assigns it a number (101 to 109) for Parking a call puts the call on hold and assigns it a number (101 to 109) for
Call Park Feature 7 4 retrieving it. The retrieval number appears on the display when the call is Call Park Feature 7 4 retrieving it. The retrieval number appears on the display when the call is
parked. parked.
Intercom then retrieval # Retrieve a parked call from any other phone by pressing 'INTERCOM' and Intercom then retrieval # Retrieve a parked call from any other phone by pressing 'INTERCOM' and
Call Park Retrieve dialing the retrieval code (101 to 109) that appeared on the display when Call Park Retrieve dialing the retrieval code (101 to 109) that appeared on the display when
ie: 1 0 1 1 0 2 1 0 9 the call was parked. ie: 1 0 1 1 0 2 1 0 9 the call was parked.

Feature 7 6 Answer a call that is ringing at any phone by using this feature followed by Feature 7 6 Answer a call that is ringing at any phone by using this feature followed by
Call Pickup Directed Call Pickup Directed
the intercom number of the phone you want to answer. the intercom number of the phone you want to answer.

Call Pickup Group Feature 7 5 Answer a call that is ringing at another phone in your Pickup Group. Call Pickup Group Feature 7 5 Answer a call that is ringing at another phone in your Pickup Group.

Conference/Transfer Feature 3 Set up a three-person call or transfer a call to another phone in your office. Conference/Transfer Feature 3 Set up a three-person call or transfer a call to another phone in your office.

Enter this code and then press the UP or Down soft keys below the display Enter this code and then press the UP or Down soft keys below the display
Contrast Adjustment Feature * 7 to adjust the display contrast to suit your lighting conditions. Then press Contrast Adjustment Feature * 7 to adjust the display contrast to suit your lighting conditions. Then press
OK. OK.

Do Not Disturb Feature 8 5 Do Not Disturb Feature 8 5

Prevent incoming calls from ringing on your phone. Prevent incoming calls from ringing on your phone.
Cancel Feature # 8 5 Cancel Feature # 8 5

Exclusive Hold Feature Hold Places caller on hold, and can only be picked up again from your phone. Exclusive Hold Feature Hold Places caller on hold, and can only be picked up again from your phone.

Language Choice
Feature * 5 0 1 - For English language display on your phone
Language Choice
Feature * 5 0 1 - For English language display on your phone
Feature * 5 0 8 - For Alternate language display on your phone Feature * 5 0 8 - For Alternate language display on your phone

Last Number Redial Feature 5 Redial the last outside number that you dialed Last Number Redial Feature 5 Redial the last outside number that you dialed

Link Feature 7 1 Generates a link signal (also called flash or recall) Link Feature 7 1 Generates a link signal (also called flash or recall)

Long Tones Feature 8 0 8 Used for sending DTMF tones (Touch Tones) through intercom or outside Long Tones Feature 8 0 8 Used for sending DTMF tones (Touch Tones) through intercom or outside
Cancel Feature * 8 0 8 lines. A tone lasts as long as the dialpad button is held down. Cancel Feature * 8 0 8 lines. A tone lasts as long as the dialpad button is held down.

Message, Replay Feature 6 5 Call back a co-worker who sent you a message. Message, Replay Feature 6 5 Call back a co-worker who sent you a message.
Cancel Feature # 6 5 (See Message, Send below) Cancel Feature # 6 5 (See Message, Send below)

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 Feature 1 Send a message to a co-worker's display so they can call you back. This Feature 1 Send a message to a co-worker's display so they can call you back. This
Message, Send Message, Send
feature can be accessed using the feature code or will appear feature can be accessed using the feature code or will appear
Cancel Feature # 1 Cancel Feature # 1
automatically if your call is unanswered. automatically if your call is unanswered.

Night Service Feature 8 7 1 All external incoming calls to the prime phone ring at the Night Service Night Service Feature 8 7 All external incoming calls to the prime phone ring at the Night Service
Cancel Feature # 8 7 1 phone also. Only the prime phone can activate Night Service. Cancel Feature # 8 7 phone also. Only the prime phone can activate Night Service.

Page, External Feature 6 2 Make an announcement through your (optional) external speaker. Page, External Feature 6 2 Make an announcement through your (optional) external speaker.

Page, Feature 6 3 Make an announcement through both the phone speakers and your Page, Feature 6 3 Make an announcement through both the phone speakers and your
External/Internal (optional) external speaker. External/Internal (optional) external speaker.

Make an announcement over the phone and/or PA (external) speakers. Make an announcement over the phone and/or PA (external) speakers.
Page, General Feature 6 0 Page, General Feature 6 0
Press 'SETS' for internal, 'SPKR' for external or 'BOTH'. Press 'SETS' for internal, 'SPKR' for external or 'BOTH'.

Make an announcement through the Norstar phone speakers in your office Make an announcement through the Norstar phone speakers in your office
Page, Internal Feature 6 1 Page, Internal Feature 6 1
system. system.

Insert a 1.5 second pause in a number being dialed (used most often while Insert a 1.5 second pause in a number being dialed (used most often while
Pause Feature 7 8 Pause Feature 7 8
setting up speed dial). setting up speed dial).
Permits you to interrupt another phone while it is on a call, or override a Permits you to interrupt another phone while it is on a call, or override a
Priority Call Feature 6 9 phone on Do Not Disturb. This feature must be administered on your Priority Call Feature 6 9 phone on Do Not Disturb. This feature must be administered on your
phone by the System Coordinator. phone by the System Coordinator.
Programs a Memory Button to activate a feature with one touch. Press Programs a Memory Button to activate a feature with one touch. Press
Programming Programming
Features
Feature * 3 'FEATURE' * 3, then the button you want to use, and then enter the feature
Features
Feature * 3 'FEATURE' * 3, then the button you want to use, and then enter the feature
code you want that button to perform. code you want that button to perform.
Programs a Memory Button to automatically dial an outside number. Press Programs a Memory Button to automatically dial an outside number. Press
Programming Programming
External Autodial
Feature * 1 'FEATURE' * 1, then the button you want to use, and then enter the number
External Autodial
Feature * 1 'FEATURE' * 1, then the button you want to use, and then enter the number
you want that button to dial. you want that button to dial.
Programs a Memory Button to automatically dial an intercom (inside) Programs a Memory Button to automatically dial an intercom (inside)
Programming Programming
Internal Autodial
Feature * 2 number. Press 'FEATURE' * 2, then the button you want to use, and then
Internal Autodial
Feature * 2 number. Press 'FEATURE' * 2, then the button you want to use, and then
enter the number you want that button to dial. enter the number you want that button to dial.

Enter this code and a password to override restrictions on your office Enter this code and a password to override restrictions on your office
Restriction Override Feature 6 8 Restriction Override Feature 6 8
phone. Call us for more details. phone. Call us for more details.

Feature 2 When an inside phone is busy, Ring Again signals you to call back. If you Feature 2 When an inside phone is busy, Ring Again signals you to call back. If you
Ring Again Ring Again
are accessing a Line Pool and all lines are busy, Ring Again signals you are accessing a Line Pool and all lines are busy, Ring Again signals you
Cancel Feature # 2 Cancel Feature # 2
when a line becomes free. when a line becomes free.
Select a distinctive ring to help you distinguish between your phone and Select a distinctive ring to help you distinguish between your phone and
Ring Type Feature * 6 others nearby. Press 'NEXT' to select the ring type you want. Ring Type Feature * 6 others nearby. Press 'NEXT' to select the ring type you want.
Press 'OK' to store the new ring. Press 'OK' to store the new ring.

Makes your phone ring so you can adjust the volume with the control bar Makes your phone ring so you can adjust the volume with the control bar
Ring Volume Feature * 8 0
below the dial pad.
Ring Volume Feature * 8 0
below the dial pad.
To program two features or autodials on a single memory button, put this To program two features or autodials on a single memory button, put this
break point between the features. One press dials the number or feature break point between the features. One press dials the number or feature
Run/Stop Feature * 9
up to the break point. A second press dials the remaining numbers or
Run/Stop Feature * 9
up to the break point. A second press dials the remaining numbers or
feature. feature.
Saves the number appearing on the display for later use. To activate, Saves the number appearing on the display for later use. To activate,
Saved Number Redial Feature 6 7 select an idle line to display and dial the saved number. Saved Number Redial Feature 6 7 select an idle line to display and dial the saved number.
This feature does not affect Last Number Redial. This feature does not affect Last Number Redial.
Show Date/Time Feature 8 0 3 Briefly displays the date and time while you are on a call. Show Date/Time Feature 8 0 3 Briefly displays the date and time while you are on a call.

Speed Dial Feature 0 For using both System and Personal Speed Dial codes. Speed Dial Feature 0 For using both System and Personal Speed Dial codes.

Speed Dial, Programs (assigns) a Personal Speed Dial code (71 to 94) to an outside Speed Dial, Programs (assigns) a Personal Speed Dial code (71 to 94) to an outside
Personal
Feature * 4
number, if equipped. Personal
Feature * 4
number, if equipped.

Transfer Feature 7 0 Transfer a call to another phone within your Norstar system. Transfer Feature 7 0 Transfer a call to another phone within your Norstar system.

Trunk answer from any Feature 8 0 0 Pick up a ringing call on an outside line that has been placed in Night Trunk answer from any Feature 8 0 0 Pick up a ringing call on an outside line that has been placed in Night
station Service from any phone within the Norstar system station Service from any phone within the Norstar system

Feature 6 6 Makes a Voice Call instead of ringing Call to another Norstar phone within Feature 6 6 Makes a Voice Call instead of ringing Call to another Norstar phone within
Voice Call Voice Call
your office. Your voice comes over the speaker without ringing the phone. your office. Your voice comes over the speaker without ringing the phone.

Voice Call Deny Feature 8 8 Voice Call Deny Feature 8 8

Prevents your phone from receiving Voice Calls like the above Prevents your phone from receiving Voice Calls like the above
Cancel Feature # 8 8 Cancel Feature # 8 8

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