000-008

IBM Tivoli Business Service Manager V4.2.1 Implementation

Version 3.0
QUESTION NO: 1

Why is a data source required?

A. Data source contains data required for impact event enrichment.

B. Data source contains data required for calculating server downtime.
C. Data source contains data required for services and other related service information.
D. Data source contains data required for LDAP configurations, including login attempts and
errors.

Answer: C

QUESTION NO: 2

Which two steps are performed when creating a user interface for a customer that involves custom
canvases? (Choose two.)

A. Spend a couple of days mocking up some examples.

B. Develop the operational requirements with the customer.
C. Show some quick examples before doing extensive development.
D. Determine if one will be using static or dynamic visual elements.
E. Specify the screen real estate with the customer so that one has room.

Answer: C, D

QUESTION NO: 3

A customer will install IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service
Manager) in an environment with an existing OMNIbus installation. Which two groups should be
interviewed when designing the Tivoli Business Service Manager services? (Choose two.)

A. network group to obtain firewall information

B. database administrators to obtain database information
C. monitoring group to find out how their enterprise is monitored
D. OMNIbus administrators to find out which events are coming into OMNIbus
E. operation group to find out what they want to see on Tivoli Business Service Manager console

Answer: D, E

QUESTION NO: 4

When utilizing Oracle database information to create IBM Tivoli Business Service Manager
service models, what is the primary method used to create service models?

A. ESDAs
B. Discovery Library Toolkit models
C. event-based automatic population rules
D. data fetcher automated population rules

Answer: A

QUESTION NO: 5

When planning the deployment of IBM Tivoli Business Service Manager V4.2.1, which primary
task must be performed to create a document of deployment?

A. Determine the database for deployment.

B. Determine the schema for operational displays.
C. Determine the operational display requirements.
D. Determine roll-out architecture across the environments.

Answer: D

QUESTION NO: 6

Which two steps are used to help document the customer's service requirements? (Choose two.)

A. Determine which CPAs are reviewed.

B. Determine the number of incoming events.
C. Determine what interacts with the solution.
D. Determine which ports will be used to access the data sources.
E. Determine the size of the organization and the number of end users.

Answer: B, E

QUESTION NO: 7

Which application is used by IBM Tivoli Business Service Manager to provide details about the
relationship among network assets?

A. IBM Tivoli Impact

B. IBM Tivoli Asset Manager for IT
C. IBM Tivoli Dependency Discovery Manager
D. IBM Tivoli Application Performance Management

Answer: C
QUESTION NO: 8

What is needed, in addition to documentation, access to and knowledge of a client's existing

monitoring system, to effectively implement IBM Tivoli Business Service Manager?

A. project timeline
B. database structures for ESDA's
C. security policies of the client
D. personnel responsible for existing products

Answer: D

QUESTION NO: 9

What are three sources for a Discovery Library Toolkit? (Choose three.)

A. DB2 V9.5
B. WebSphere Application Server
C. zSeries Discovery Library Adapter
D. Tivoli Application Dependency Discovery Manager
E. physical topology layout in Tivoli Enterprise Portal
F. any Tivoli or non-Tivoli source with conforming IDML books

Answer: C, D, F

QUESTION NO: 10

What should be asked first when reviewing a trend perspective?

A. What kind of presentation layer will this trend perspective require?

B. What kind of data source is needed and what is the polling interval for the key performance
indicators (KPIs)?
C. Is the trend, long-term or short-term and what are the trend calculation intervals?
D. Is there historical data and forecast data in the KPIs?

Answer: C

QUESTION NO: 11

Which three customers are interviewed to gather requirements for deploying a business service
management solution? (Choose three.)

A. facilities staff
B. external vendors
C. research department management
D. information technology management
E. line of business owners and product management
F. data center operations and network operations personnel

Answer: D, E, F

QUESTION NO: 12

An IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager)
administrator is designing a new service model. What has to be done so that the service status is
accurately propagated up the hierarchy?

A. Create correct aggregation rules.

B. Create correct auto-population rules.
C. Create correct incoming status rules.
D. Make correct child-parent hierarchical relation for all Tivoli Business Service Manager
services.

Answer: A

QUESTION NO: 13

Which operating system prevents the successful installation of the Data server when working with
the Hardware Deployment team?

A. HP UX
B. IBM AIX
C. Sun Solaris
D. Microsoft Windows

Answer: A

QUESTION NO: 14

IBM Tivoli Business Service Manager V4.2.1 is to be installed at a customer site by a consultant
in two weeks. What must be done to ensure that the software is available?

A. Send the customer a list of software to download from Passport Advantage.

B. Download the software and burn a DVD to take to the customer site when installing.
C. Download the software and place it on a thumb drive for the customer from Extreme Leverage.
D. Wait until arriving at the customer site and download the software to make sure everything is
available.
Answer: A

QUESTION NO: 15

What are the minimum hardware requirements when planning an IBM Tivoli Business Service
Manager V4.2.1 Dashboard server installation?

A. 2 GB RAM, 4 CPU, 2 GB disk space

B. 4 GB RAM, 4 CPU, 8 GB disk space
C. 2 GB RAM, 2 CPU, 4 GB disk space
D. 1.5 GB RAM, 2 CPU, 4 GB disk space

Answer: C

QUESTION NO: 16

Which two pieces of information are required regarding user authentication when planning an
IBM Tivoli Business Service Manager V4.2.1 installation? (Choose two.)

A. Which user groups are the users in?

B. Will OMNIbus be used for using authentication?
C. Are there any special password policies implemented?
D. Are the users defined on Windows or UNIX/Linux systems?
E. Is a file-based repository or an LDAP repository being used?

Answer: B, E

QUESTION NO: 17

What can simplify SQL query creation in data fetchers?

A. Database views
B. Database indexes
C. Left Outer joins
D. Automation scripts

Answer: A

QUESTION NO: 18

Which two sources of data can IBM Tivoli Business Service Manager V4.2.1 use as input to create
and drive its service models? (Choose two.)
A. CSV files
B. LDAP servers
C. SQL databases
D. OMNIbus events
E. network devices

Answer: C, D

QUESTION NO: 19

Which step is recommended before exporting from the IBM Tivoli Business Service Manager
(Tivoli Business Service Manager) V4.1.x system?

A. Suspend ITM Situations.

B. Stop the XML Toolkit Service.
C. Shut down the ObjectServer(s).
D. Shut down data sources used by data fetchers.

Answer: B

QUESTION NO: 20

What is the first step to be taken when configuring IBM Tivoli Business Service Manager V4.2.1
(Tivoli Business Service Manager) for certificate-based authenticated communications to the
ObjectServer?

A. Retrieve the ObjectServer certificate and save it to the truststore.

B. Enable SSL for the primary ObjectServer by modifying
RAD_com.sybase.jdbc3.SybDriver.props with USESSLPRIMARY=TRUE.
C. Generate a certificate that will be used for the ObjectServer and the Tivoli Business Service
Manager object store.
D. Generate a certificate for the Tivoli Business Service Manager object store, extract it and install
it on the ObjectServer.

Answer: A

QUESTION NO: 21

Which IBM Tivoli Service Business Manager V4.2.1 component(s) can language support be
installed for?

A. WASCE server, Data server, and Webtop

B. Postgres database, ITM Common Agent, and Discovery Library Toolkit
C. ITM Common Agent, Discovery Library Toolkit, Dashboard server, and Data server
D. ITM Common Agent, Discovery Library Toolkit, Dashboard server, Data server, OMNIbus and
OMNIbus EIF probe

Answer: C

QUESTION NO: 22

Where is the IBM Tivoli Event Integration Facility (EIF) probe installed to allow encrypted
communications between the ObjectServer and the EIF probe?

A. SQL server
B. event source host
C. IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager) Data server
D. Tivoli Business Service Manager Dashboard server

Answer: B

QUESTION NO: 23

What is the function of BSM_Templates.radsh script?

A. It reads Discovery Library Book to start the initial discovery.

B. It imports some predefined IBM Tivoli Business Service Manager V4.2.1 templates.
C. It must be run after the Discovery Library Toolkit installation to set up the toolkit environment.
D. It connects to IBM Tivoli Application Dependency Discovery Manager to start the initial
discovery.

Answer: B

QUESTION NO: 24

Which two policy files should be reviewed when upgrading an IBM Tivoli Business Service
Manager 4.2 system to 4.2.1? (Choose two.)

A. RAD_ESDAupdater.ipl
B. RAD_QuickSearch.ipl
C. RAD_consistency.ipl
D. RAD_policylogger.ipl
E. RAD_GetHotListColumnValue.ipl

Answer: B, E

QUESTION NO: 25
What is the fo_config script used for?

A. Change the Standard configuration for failover and load balancing.

B. Create a template used for failover configuration and set up the IBM Tivoli Business Service
Manager V4.2.1 (Tivoli Business Service Manager) servers.
C. Configure failover in Tivoli Business Service Manager for use with Impact.
D. Set up the Tivoli Business Service Manager Display ObjectServer on another host and set up
failover for the Dashboard server only.

Answer: B

QUESTION NO: 26

To monitor IBM Tivoli Service Business Manager V4.2.1 (Tivoli Service Business Manager)
itself, the Tivoli Common Agent is used in conjunction with IBM Tivoli Monitoring V6.2. Where
is the Tivoli Common Agent installed to enable historical data recording, event broker log
monitoring, and availability monitoring?

A. on the Tivoli Service Business Manager Data server and Dashboard server
B. on the Tivoli Service Business Manager Data server and Tivoli Monitoring server
C. on the Tivoli Service Business Manager Dashboard server and Tivoli Monitoring server
D. on the Tivoli Monitoring server, Tivoli Service Business Manager Data and Dashboard servers

Answer: D

QUESTION NO: 27

What is the additional property variable name to have a service default to another View Definition
other than Relationships?

A. ViewName
B. DefaultView
C. ViewDefName
D. ViewDefinition

Answer: C

QUESTION NO: 28

When working with a service that contains a total of five children, which aggregation rule should
be used to determine when the service is: Minor -> 58%, Critical -> 88%?

A. Good, Marginal, Bad "Condition Type: Any child" Child Status: Bad - Bad:60% Marginal:25%
B. Good, Marginal, Bad "Condition Type: % of children" Child Status: Bad - Bad:99%
Marginal:60%
C. Good, Marginal, Bad "Condition Type: Any child" Child Status: Marginal - Bad:50%
Marginal:33%
D. Good, Marginal, Bad "Condition Type: % of children" Child Status: Marginal - Bad:60%
Marginal:75%

Answer: B

QUESTION NO: 29

Which IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager)
component has to be implemented for Tivoli Business Service Manager to exchange data with
external Web services?

A. Appropriate data fetcher has to be implemented.

B. An incoming status rule has to be properly designed.
C. Web service data source adapter has to be implemented.
D. Web service support must be enabled at Tivoli Business Service Manager Data server.

Answer: C

QUESTION NO: 30

A service exists in IBM Tivoli Business Service Manager V4.2.1 named Order Management. A
data fetcher obtaining response times from IBM Tivoli Composite Application for Transactions
ran at 3:45 p.m. and returned a response time value of 5 seconds for the Ordering transaction. This
result is mapped via a numeric rule to the Order Management service. The fetcher is set to run
every 5 minutes. At 3:50 p.m., the fetcher runs again but does not return any result for the
'Ordering' transaction. Which statement is true regarding the scenario?

A. The Order Management service will go red.

B. An indicator will appear showing no data was received at 3:50 p.m..
C. The Order Management service will not be updated at 3:50 p.m. since no data was returned.
D. The Order Management service will be updated to reflect a zero response time since no data
was returned at 3:50 p.m..

Answer: C

QUESTION NO: 31

IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager) uses an IBM
Tivoli Monitoring agent that delivers historical data from Tivoli Business Service Manager to the
IBM Tivoli Monitoring data warehouse. In addition to the historical reporting functions, which
feature does this agent also include?
A. self-monitoring
B. ObjectServer monitoring
C. operating system monitoring
D. startup of Tivoli Business Service Manager during system bootup

Answer: A

QUESTION NO: 32

A company would only like to see their DNS service for everyone when they log in to their
starting page. When setting a starting instance for a service tree, which option below best
represents how this is done?

A. Service Tree Portlet -> Edit Defaults -> Context tab -> Starting Instance
B. Service Tree Template -> Edit Defaults -> General tab -> Starting Instance
C. Service Tree Portlet -> Edit Perferences -> General tab -> Starting Instance
D. Service Tree Template -> Edit Preferences -> Context tab -> Starting Instance

Answer: A

QUESTION NO: 33

Which access level will not allow a user to edit a portlet?

A. user
B. editor
C. read-only user
D. privilege user

Answer: A

QUESTION NO: 34

How is a new IBM Tivoli Business Service Manager V4.2.1 user created from Tivoli Integrated
Portal?

A. Select View All task and expand Security, then select User Management, in the right side
window, click Add.
B. Select View All task and expand Users and Groups, then select Manage Users, in the right side
window, click Create.
C. Select View Tivoli Business Service Manager, then expand Administration, in the right side
window, click Add in the User Administration window.
D. Select View All task and expand Administration, then select User Management Tools, in the
right side window, click Add in the User Information window.

Answer: B

QUESTION NO: 35

The IBM HTTP Server product is installed along with the WebSphere Application Server plug-in.
The plug-in should be configured to point to the available Tivoli Integrated Portal servers. Which
two load balancing methods are supported by the plug-in? (Choose two.)

A. Random
B. Hardware
C. Round Robin
D. Asymmetric
E. Least Connections

Answer: A, C

QUESTION NO: 36

IBM Tivoli Business Service Manager V4.2.1 calculates only the output value for numerical
aggregation rules for which child services have rules that have been affected by which two
options? (Choose two.)

A. events
B. data fetchers
C. data sources
D. right-click tools
E. a metric rule already setup and displaying in a ScoreCard column

Answer: A, B

QUESTION NO: 37

What can the IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager)
admin be allowed to do by using the federated repositories within Tivoli Business Service
Manager?

A. Set up multiple repositories to authenticate against.

B. Allow Tivoli Business Service Manager to failover to a backup LDAP repository.
C. Set up Tivoli Business Service Manager to authenticate against the ObjectServer.
D. Configure a singular LDAP repository without the internal Tivoli Business Service Manager
repository.
Answer: A

QUESTION NO: 38

From which portlets can the Time Window Analyzer be opened from a right-click menu?

A. Reports
B. Chart View
C. Service Details
D. Urgent Services

Answer: D

QUESTION NO: 39

Which two layout parameters control how the Grid view displays? (Choose two.)

A. ALIGNED
B. RADIAL
C. TILE_TO_ROWS
D. TILE_TO_COLUMNS
E. ALTERNATING_RADIAL

Answer: C, D

QUESTION NO: 40

What could be done to normalize the events if there are too many events being picked up by IBM
Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager) incoming status
rules?

A. Use ESDA rules.

B. Use autopopulation rules.
C. Configure the critical, marginal, clear status within the incoming status rules.
D. Set the discriminator class more effectively within Tivoli Business Service Manager rules.

Answer: D

QUESTION NO: 41

Dependency-aggregation rules are based on status values such as Bad or Marginal that are passed
from which type of service templates?

A. Child
B. Parent
C. ObjectServer
D. Auto Population

Answer: A

QUESTION NO: 42

An IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager)
administrator is required to customize an existing Tivoli Business Service Manager report.
Business Intelligence and Reporting Tools (BIRT) have been installed. What is the next step that
has to be done?

A. Import the Common Reporting Style Package into BIRT designer.

B. Export the report from Tivoli Common Reporting then import it into BIRT.
C. Configure Tivoli Business Service Manager Dashboard server for communication with BIRT.
D. Edit birt.conf file to set up the communication between BIRT and Tivoli Business Service
Manager Dashboard server.

Answer: A

QUESTION NO: 43

What is the format of X-Axis, Y-Axis, and grouping fields for charts?

A. row["fieldname"]
B. cell["fieldname"]
C. array["fieldname"]
D. column["fieldname"]

Answer: A

QUESTION NO: 44

A customer is using IBM Tivoli Monitoring V6.2.2 as alert sources for an IBM Tivoli Business
Service Manager V4.2.1 installation. What must be done to ensure alerts are going to be related to
the appropriate services that are modeled?

A. Modify the syslog probe rules so that services are tagged appropriately.
B. Modify the mttrapd probe rules so that services are tagged appropriately.
C. Modify the IBM Tivoli Monitoring probe rules so that services are tagged appropriately.
D. Modify the IBM Tivoli Event Integration Facility probe rules so that services are tagged
appropriately.
Answer: D

QUESTION NO: 45

Which access level is required for a user to edit global Portlet settings?

A. user
B. editor
C. administrator
D. privilege user

Answer: B

QUESTION NO: 46

When creating a custom canvas, where are custom graphic images required to reside (assuming
UNIX or Linux installation; location is same on Windows, but slashes are reversed)?

A. $TIP_HOME/systemApps/isclite.ear/sla.war/images on the Tivoli Integrated Portal (TIP)

server
B. $TIP_HOME/profiles/TIPProfile/etc/webtop/resources on the TIP server
C. $TIP_HOME/profiles/TIPProfile/installedApps/TIPCell/images on the TIP server
D. $TIP_HOME/profiles/TBSMProfile/installedApps/TBSMCell/tbsm.ear/sla.war/images on the
IBM Tivoli Business Service Manager V4.2.1 server

Answer: A

QUESTION NO: 47

What is IBM Support Assistant (ISA)?

A. It is a service hosted by the IBM Enhanced Customer Data Repository system, for automated
log analysis of any new log files it receives.
B. It is a live remote-assistance tool, a support team member can view user's desktop and share
control of user's mouse and keyboard to get user on the way to a solution.
C. It is a complimentary software to help with problem determination, with a focus on quickly
finding key information, automating repetitive steps and arming user with a variety of
serviceability tools.
D. It is a comprehensive IBM offerings that cover software license acquisition including Fixed
Term Licenses and Software Maintenance product upgrades and technical support under a single,
common set of agreements, processes and tools.

Answer: C
QUESTION NO: 48

What is one of the primary tasks of the Service Component Repository related to the Discovery
Library Toolkit?

A. It provides the interface between the Common Data Model and the ESDA.
B. It allows models to be built based on the Discovery Library Tool specifications.
C. It provides a bridge between the Common Data Model and template-based service models.
D. It allows custom relationships to be built based on the Common Data Model and the Service
Registry.

Answer: C

QUESTION NO: 49

When configuring an ESDA, which two basic attributes can be defined for services? (Choose
two.)

A. returned values
B. service instance
C. date of discovery
D. child relationship
E. manually or automatically populated based on new data

Answer: A, E

QUESTION NO: 50

Given the requirements of a client's reporting needs, what is used in Tivoli Common Reporting to
provide a logical grouping of related reports?

A. Report Sets
B. Report Groups
C. Report Filters
D. Report Schedules

Answer: A

QUESTION NO: 51

When using an autopop rule to populate new service instances, where should the autopop rule(s)
be created?

A. at each level of the template hierarchy

B. at the top tier of the template hierarchy
C. at the bottom tier of the template hierarchy
D. at both the top and bottom tier of the template hierarchy

Answer: C

QUESTION NO: 52

An IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager)
administrator is required to set up Tivoli Business Service Manager to monitor some data in a DB2
database. Which task must be done?

A. An OMNIbus probe is required to be installed to pull the data from DB2 server.
B. A DB2 data source is required to be created on Tivoli Business Service Manager server.
C. The DB2 ODBC driver in the Tivoli Business Service Manager server is required to be
configured.
D. The DB2 administrator is required to create a query to send the data to Tivoli Business Service
Manager.

Answer: B

QUESTION NO: 53

How is the IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager) Data
server started when it is installed on Windows?

A. Open Program Files -> IBM -> TBSM -> Start.

B. Use the Windows Explorer and change directories to
C:\IBM\Tivoli\TBSM\bin\TBSMProfile_Port_17310.exe.
C. The services are installed at run time to start automatically, so users are not required to perform
any task.
D. Open Start -> Settings -> Control Panel > Administrative Tools > Services and select Start/Stop
Tivoli Business Service Manager:
TBSMProfile_Port_17310.

Answer: D

QUESTION NO: 54

Which command is used to determine if the Data server or the Dashboard server is installed on a
system?

A. $TIP_HOME/bin/serverStatus.sh
B. $TIP_HOME/bin/displayServer.sh
C. $TBSM_HOME/bin/tbsm_suite status
D. $TBSM_HOME/bin/rad_server.sh status

Answer: A

QUESTION NO: 55

Given that a client has defined the requirements for an SLA, which two steps are needed before
configuring an SLA in IBM Tivoli Business Service Manager (Tivoli Business Service Manager)?
(Choose two.)

A. Create data fetchers to poll SLA data.

B. Match SLAs to the appropriate violation type.
C. Validate a service is compatible with a given SLA.
D. Define incoming-status rules to provide the metrics for SLA measurement.
E. Convert the SLA requirements into metrics to store in Tivoli Business Service Manager's
database.

Answer: B, C

QUESTION NO: 56

Within Tivoli Integrated Portal, users must have their user ID assigned to a chart role before they
can see and work with the charting functions. A user cannot create or delete chart connections nor
can they clear the charting cache. Which role can download the BIRT Designer, as well as upload,
view, and edit charts?

A. chartSu
B. chartViewer
C. chartCreator
D. chartAdministrator

Answer: B

QUESTION NO: 57

Which step will safely store customized view definitions files after database backup?

A. There are no other steps required. The backup command does everything.
B. Copy the $TBSM_DATA_SERVER_HOME/tools/config to the location of the backup file.
C. Copy the $TBSM_DATA_SERVER_HOME/canvas contents to the location of the backup file.
D. Copy the contents of $TBSM_DATA_SERVER_HOME/av/xmlconfig/ to the location of the
backup file.
Answer: D

QUESTION NO: 58

Under which Tivoli Integrated Portal menu can Trace settings be set?

A. Reporting
B. Administration
C. Troubleshooting
D. Troubleshooting and Support

Answer: C

QUESTION NO: 59

Which statement is true regarding portlets or pages?

A. Portlets are assigned to a view.

B. Pages and views can be assigned to a specific user.
C. Pages and views can be assigned to users and groups.
D. Pages and views are only assigned to roles; Roles can be assigned to groups.

Answer: D

QUESTION NO: 60

If any of the IBM Tivoli Business Service Manager services are started through other means or if
an OMNIbus ObjectServer is managed under process control, then the corresponding component
startup should be removed from which file that is located in the $TBSM_HOME/bin directory?

A. rad_suite.sh
B. tbsm_suite.sh
C. autostart_enable.sh
D. tbsm_autostart_enable.sh

Answer: B

QUESTION NO: 61

What is the IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager)
maintenance schedule feature?

A. a feature to set up a schedule to maintain Tivoli Business Service Manager servers

B. a feature being used when configuring backup Tivoli Business Service Manager servers
C. a feature to allow scheduling maintenance period of Tivoli Business Service Manager services
D. a time window configured by Tivoli Business Service Manager administrator to do routine
Tivoli Business Service Manager maintenance

Answer: C

QUESTION NO: 62

Which role is required for a user to delete a data source?

A. tbsmAdminUser
B. tbsmCreateDataSource
C. tbsmDataSourceAdmin
D. tbsmDataFetcherAdmin

Answer: C

QUESTION NO: 63

The IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager) and
ObjectServer database schemas are out of synch. What must be done after fixing the schema
differences?

A. Nothing, the ObjectServer is kept up-to-date with patches.

B. Run the commands to rediscover the ObjectServer schema on Tivoli Business Service Manager.
C. Run the commands to push the schema to Tivoli Business Service Manager on the
ObjectServer.
D. Nothing, after updating the ObjectServer schema and restarting Tivoli Business Service
Manager, the systems will be in synch.

Answer: B

QUESTION NO: 64

What are the two primary Java Virtual Machine tuning parameters? (Choose two.)

A. work_mem
B. shared_buffers
C. effective_cache_size
D. initial memory (Xms)
E. maximum memory (Xmx)

Answer: D, E
QUESTION NO: 65

What is the benefit of vacuuming Postgres tables?

A. Vacuuming updates the database indexes.

B. Vacuuming updates the memory allocation of the database.
C. Vacuuming restarts the database engine, which frees up system resources.
D. When database vacuuming is applied after large bulk data loads or bulk data deletion, it allows
queries to process more efficiently.

Answer: D

QUESTION NO: 66

Which files are used to set up the environment variables for the Dashboard and Data servers on
UNIX?

A. TBSMDashboard.env and TBSMData.env

B. rad_Dashboard.env and rad_Data.env
C. rad_TBSMDash.sh and rad_TBSMData.sh
D. setupTBSMDash.sh and setupTBSMData.sh

Answer: D

QUESTION NO: 67

Which log must be checked if there is a problem with IBM Tivoli Business Service Manager
V4.2.1 reports on a UNIX system?

A. $TIP_HOME/profiles/TIPProfile/logs/server1/ReportTrace.log
B. $TIP_HOME/systemApps/isclite.ear/sla.war/etc/rad/ReportingOut.log
C. $TIP_HOME/profiles/TIPProfile/logs/ReportingEngine_YYYY_MM_DD_HH_MM_SS.log
D.
$TIP_HOME/profiles/TIPProfile/logs/server1/TBSMReporting_YYYY_MM_DD_HH_MM_SS.l
og

Answer: C

QUESTION NO: 68

An IBM Tivoli Service Business Manager V4.2.1 (Tivoli Business Service Manager)
administrator successfully created two service models, but when logged in, only saw one of the
service models. Which configuration must be checked first in order to resolve this issue?
A. Java version on the administrator's workstation
B. amount of free memory on the administrator's workstation
C. which Tivoli Business Service Manager group the administrator is in
D. any firewall existing between administrator's workstation and the Tivoli Business Service
Manager Dashboard server

Answer: C

QUESTION NO: 69

What is a benefit of using the Discovery Library Toolkit?

A. Services are created automatically from discovered or predefined relationships conforming to

IDML format.
B. Services are created automatically from discovered or predefined relationships conforming to
IDML format and dynamic IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service
Manager) template creation based on configuration item properties.
C. Services are created automatically from discovered or predefined relationships conforming to
IDML format and dynamic Tivoli Business Service Manager template creation based on
configuration item properties and dynamic creation of event status rules.
D. Services are created automatically from discovered or predefined relationships conforming to
IDML format and dynamic Tivoli Business Service Manager template creation based on
configuration item properties and dynamic creation of event status rules and dynamic creation of
numeric rules from IBM Tivoli Monitoring sources.

Answer: A

QUESTION NO: 70

What is required to perform predictive analysis?

A. access to OMNIbus events and SLA violations

B. child dependencies for predictive analysis fields
C. catalog of key performance indicators to be forecasted
D. roles/groups needed for accessing IBM Tivoli Business Service Manager V4.2.1

Answer: C

QUESTION NO: 71

What is required to be documented to justify IBM Tivoli Business Service Manager (Tivoli
Business Service Manager) replacing a client's existing monitoring system?

A. value adds for Tivoli Business Service Manager

B. support options for Tivoli Business Service Manager
C. Tivoli Business Service Manager's Impact Policy feature
D. hardware requirements of Tivoli Business Service Manager

Answer: A

QUESTION NO: 72

What are the steps to test SQL data fetcher queries?

A. Select query wizard.

Type query.
Select View button.
Confirm no error codes returned.
B. Select query wizard.
Type query.
Select View button.
Confirm data is returned with no error codes.
C. Select an existing data source from dropdown menu.
Select file to upload query file.
Select View button.
Confirm no error codes returned.
D. Select an existing data source from dropdown menu.
Type query in query section.
Select View button.
Confirm data is returned with no error codes.

Answer: D

QUESTION NO: 73

Which command should be used to verify if IBM Tivoli Application Dependency Discovery
Manager is currently installed and running on a server?

A. nco_pa_status
B. control status
C. ps - ef | grep TADDM
D. serverStatus <server> | -all

Answer: B

QUESTION NO: 74

What must be considered when defining hardware requirements for the proper architectural
layout?

A. operating system and storage capacity

B. utilizing a 64-bit operating system versus a 32-bit operating system
C. recommended memory and CPU configurations for a basic installation
D. scalability and failover requirements, such as one server versus many

Answer: D

QUESTION NO: 75

An IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager)
administrator is designing a new Tivoli Business Service Manager system by using an existing
OMNIbus installation. What does the administrator have to do when designing the Tivoli Business
Service Manager services?

A. Review the current OMNIbus events.

B. Review the current Tivoli Enterprise Console events.
C. Review the current IBM Tivoli Monitoring environment.
D. Review the configuration items discovered by Discovery Library Adapter.

Answer: A

QUESTION NO: 76

A customer called in an IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service
Manager) consultant to help with the implementation. The customer has not seen Tivoli Business
Service Manager before. What does the consultant have to do to start this project?

A. Interview monitoring group to find out what applications are monitored.

B. Set up various meetings to find out what information the customer has to see on Tivoli Business
Service Manager.
C. Talk to storage group to find out how much storage space can be allocated for Tivoli Business
Service Manager.
D. Create an architecture document based on the information learned from the last Tivoli Business
Service Manager engagement.

Answer: B

QUESTION NO: 77

Which operating system prevents the successful installation of the Data server when working with
the Hardware Deployment team?
A. HP UX
B. IBM AIX
C. Sun Solaris
D. Microsoft Windows

Answer: A

QUESTION NO: 78

When deploying IBM Tivoli Business Service Manager V4.2.1 at a customer site in two weeks,
what must be done to ensure that the software will be available at the customer site?

A. Put the software that will be deployed on an FTP site for them to download.
B. The customer will ship a DVD with all of the software that they purchased.
C. Download all of the software that will be deployed at the customer site from IBM.
D. Ask the customer to check whether they can download the list of software that will be deployed
from Passport Advantage.

Answer: D

QUESTION NO: 79

Which two steps are used to help document the customer's service requirements? (Choose two.)

A. Determine which CPAs should be reviewed.

B. Determine which ports will be used to access the data sources.
C. Determine, in detail, the end user's objectives, expectations, deliverables, deadline, and so on.
D. Determine who will assess whether the expected outcomes are met, or will be met after a given
time.
E. Determine what interacts with the solution. (When will it be used? When will they assess value,
usefulness, return on investment?)

Answer: C, D

QUESTION NO: 80

Which three options are stored in a data source within IBM Tivoli Business Service Manager
V4.2.1? (Choose three.)

A. Port
B. Database
C. XML-File
D. Hostname
E. Connection Attempts
F. Username Information

Answer: A, D, F

QUESTION NO: 81

When a user creates a custom canvas on the IBM Tivoli Business Service Manager V4.2.1 User
Interface,what is one type of visual element available?

A. Static
B. Virtual
C. Temporal
D. Temporary

Answer: A

QUESTION NO: 82

When planning the deployment of IBM Tivoli Business Service Manager V4.2.1, which primary
task must be performed to create a document of deployment?

A. Determine the database for deployment.

B. Determine the schema for operational displays.
C. Determine the operational display requirements.
D. Determine roll-out architecture across the environments.

Answer: D

QUESTION NO: 83

What are two ideal customer requirements for an IBM Tivoli Business Service Manager solution?
(Choose two.)

A. Monitor servers and virtual machines.

B. Detect application and network changes.
C. Prioritize incidents by business impact.
D. Troubleshoot application performance degradation.
E. Visualize infrastructure status and key quality indicators.

Answer: C, E

QUESTION NO: 84

Which two secure connections can be set up between the following components in an IBM Tivoli
Business Service Manager V4.2.1 (Tivoli Business Service Manager) installation? (Choose two.)

A. Tivoli Business Service Manager console and Netcool/OMNIbus

B. Tivoli Business Service Manager Data server and Netcool/Security Manager
C. Tivoli Application Dependency Discovery Manager and Tivoli Data Warehouse
D. Tivoli Application Dependency Discovery Manager and Tivoli Business Service Manager Data
server
E. Tivoli Business Service Manager Data server and Tivoli Business Service Manager Dashboard
server

Answer: D, E

QUESTION NO: 85

Which source of data can IBM Tivoli Business Service Manager V4.2.1 use as input to create and
drive its service models?

A. CSV files
B. LDAP servers
C. network devices
D. Discovery Library data

Answer: D

QUESTION NO: 86

When utilizing ObjectServer database information to create IBM Tivoli Business Service Manager
service models, which method should be used for service model creation?

A. ESDA
B. Discovery Library Toolkit models
C. event-based automatic population rules
D. data fetcher automatic population rules

Answer: C

QUESTION NO: 87

Which step is recommended prior to running the export utility to take a snapshot of a working
IBM Tivoli Business Service Manager (Tivoli Business Service Manager) V4.1.x system?

A. Require all users to log off.

B. Shut down the ObjectServer(s).
C. Suspend IBM Tivoli Monitoring situations.
D. Shut down data sources used by data fetchers.

Answer: A

QUESTION NO: 88

What must be done to configure the Tivoli Common Agent to enable historical data recording,
event broker log monitoring, and availability monitoring after installation?

A. Log in to TEPS to configure the settings.

B. Modify the settings in $TBSM_HOME/etc/commonAgent.conf file.
C. Modify the settings in $TEPS_HOME/etc/ commonAgent.conf file.
D. Log in to the Tivoli Common Agent Configuration client to change configuration settings.

Answer: A

QUESTION NO: 89

What are two steps that must be taken to enable SSL communications for IBM Tivoli Business
Service Manager V4.2.1? (Choose two.)

A. Implement SSL and verify that the Web server has the appropriate certificates.
B. Edit the ObjectServer's certificate data store with the certificate information.
C. Ensure that all users have a certificate that has been installed on the LDAP server.
D. Modify the certificate database on the LDAP server that will be used for authentication.
E. Ensure that the SSL certificates are installed into the Certificate Authority certificates file.

Answer: A, E

QUESTION NO: 90

Which two statements are true regarding IBM Tivoli Business Service Manager V4.2.1 Discovery
Library Toolkit? (Choose two.)

A. In a UNIX environment, the toolkit must only be installed in $TBSM_HOME/XMLtoolkit/

directory.
B. The Tivoli Business Service Manager V4.1.1 toolkit can be used on the Tivoli Business Service
Manager V4.2.1 server.
C. Tivoli Business Service Manager database connection information is not required during toolkit
installation. It is configured after the installation.
D. The Tivoli Business Service Manager V4.2.1 toolkit can be installed on a Tivoli Business
Service Manager V4.1.1 server in the same directory as an upgrade.
E. To use IBM Tivoli Application Discovery Library Manager as the data source, Tivoli
Application Discovery Library Manager must be installed before installing the toolkit.
Answer: A, E

QUESTION NO: 91

The IBM Tivoli Event Integration Facility (EIF) probe can be installed and configured to access
the event data from which product?

A. IBM Tivoli Netview

B. IBM Tivoli Service Level Advisor
C. IBM Tivoli Composite Application Manager
D. IBM Tivoli Application Dependency Discovery Manager

Answer: A

QUESTION NO: 92

Which statement is true regarding language support?

A. Language support translates radshell commands.

B. Language support translates data fetcher output.
C. Language support translates roles and group names.
D. Language support cannot translate data fetcher queries.

Answer: D

QUESTION NO: 93

During the upgrade, a prompt appears to select a backup directory for IBM Tivoli Business
Service Manager V4.2 files. Which directory will cause an error?

A. /tmp
B. /app/backup
C. /opt/netcool/rad
D. /opt/IBM/tivoli/

Answer: D

QUESTION NO: 94

Which item is placed at the top of the list to be checked first if failover is to be installed for IBM
Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager)?

A. Gain root access to the failover server.

B. Check the primary and backup servers for the same OS, release and authentication method.
C. Check the backup server for data, if there is any, it will be deleted during the failover
installation.
D. Run the fo_config script on the primary Tivoli Business Service Manager server to prepare
everything needed for failover.

Answer: B

QUESTION NO: 95

Given service of DNS, load-balanced with three servers, a company would like to know what the
highest response time of the three servers is. Which Rule, Function is best suited to display this
value in a ScoreCard column?

A. Numerical Aggregation Rule, Function: Sum

B. Numerical Aggregation Rule, Function: Maximum
C. Numerical Aggregation Rule, Function: Percentile [ 100 ] (%)
D. Numerical Aggregation Rule, Function: Average (Multiplier Expression = .33)

Answer: B

QUESTION NO: 96

When normalizing events, what is a good question to ask about the events?

A. Do the events contain all the columns and data required?

B. Is the class discriminator being efficiently used within the status rule event list?
C. Is there enough information in the IBM Tivoli Business Service Manager V4.2.1 service event?
D. When the event is read in IBM Tivoli Business Service Manager V4.2.1, is it displaying more
than one service?

Answer: A

QUESTION NO: 97

Which access level is required for a user to edit global Portlet settings?

A. user
B. editor
C. administrator
D. privilege user

Answer: B
QUESTION NO: 98

Which group of users in IBM Tivoli Business Service Manager V4.2.1 can modify all objects in
the Graphical User Interface?

A. tbsmAdmins
B. Administrators
C. tbsmSuperAdmins
D. tbsmConsuleAdmins

Answer: A

QUESTION NO: 99

Which access level will not allow a user to edit a portlet?

A. user
B. editor
C. read-only user
D. privilege user

Answer: A

QUESTION NO: 100

Which two areas of integration are required to configure the Discovery Library Toolkit for the
IBM Tivoli Application Dependency Discovery Manager to IBM Tivoli Business Service Manager
V4.2.1 Integration? (Choose two.)

A. Naming
B. Labeling
C. Filtering
D. Service Design
E. Service Models

Answer: B, C

QUESTION NO: 101

How can a custom canvas be associated with an IBM Tivoli Business Service Manager V4.2.1
service instance?

A. Create a view definition named Custom View.

B. There is no way of associating the canvas with an existing service instance.
C. From within a Service Viewer, ensure the Viewer is already centered on the service instance.
Then, select the Create Custom Canvas icon.
D. Within the Service Administration or Service Configuration page, select the Custom Canvases
from the drop-down menu, and create a canvas with the same name as the service.

Answer: C

QUESTION NO: 102

What does the IBM Tivoli Business Service Manager console provide to help create services
instances with common behavior to simplify the process for defining and configuring services?

A. Service Models
B. Aggregation Rules
C. Service Templates
D. Auto Population Rules

Answer: C

QUESTION NO: 103

Which statement is true regarding the Time Window Analyzer after installing IBM Tivoli Business
Service Manager V4.2.1?

A. It can be viewed from the Tivoli Integrated Portal (TIP) Navigator -> Settings -> Time Window
Analyzer.
B. It can be viewed from the TIP Navigator -> Administrator -> Time Window Analyzer.
C. It can be viewed from service tree portlet, right click a service -> Show -> Compare Service
Metrics.
D. It must be optionally installed before displaying from the TIP Navigator -> Availability -> Time
Window Analyzer.

Answer: C

QUESTION NO: 104

What is used as a medium to export report data from one Tivoli Common Reporter server to
another?

A. Report groups
B. Report policies
C. Report design package
D. Report definition package
Answer: D

QUESTION NO: 105

A component is installed between the administrative console and the Tivoli Integrated Portal
server, and is outside the firewall. Which component is necessary for directing traffic from
browsers to the applications that run in the Tivoli Integrated Portal environment?

A. LDAP Server
B. HTTP Server
C. Security Manager
D. Active Directory Server

Answer: B

QUESTION NO: 106

For data warehousing to collect historical data for IBM Tivoli Business Service Manager, what
must be installed, correctly configured, and working according to the IBM Tivoli Monitoring 6.0
(or later) installation guide?

A. DB2
B. Business Intelligence and Reporting Tools
C. Business System Manager Agent
D. Tivoli Data Warehouse Database Components

Answer: D

QUESTION NO: 107

What is the correct order of operations when setting up a ScoreCard column with data from a
Numerical Rule?

A. 1. Create Template.
2. Create Numerical Aggregation Rule.
3. Create Metric Rule.
4. Select Column in ScoreCard.
B. 1. Create Template.
2. Create Metric Rule.
3. Create Numerical Aggregation Rule.
4. Select Column in ScoreCard.
C. 1. Associate Template.
2. Create Numerical Aggregation Rule.
3. Create Metric Rule.
4. Select Column in ScoreCard.
D. 1. Select Column in ScoreCard.
2. Create Metric Rule.
3. Create Numerical Aggregation Rule.
4. Associate Template.

Answer: B

QUESTION NO: 108

When creating an integrated IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business
Service Manager)/OMNIbus system, which task must be performed to ensure that the system runs
properly?

A. Modify the probe rules where appropriate.

B. Install the Tivoli Business Service Manager probe rules.
C. Create the schema within OMNIbus that Tivoli Business Service Manager requires.
D. Ensure that the Tivoli Business Service Manager user IDs are set up appropriately.

Answer: A

QUESTION NO: 109

What is the next step describing how to gather troubleshooting information by using the IBM
Support Assistant's collect data task after clicking launch activity -> analyze problem -> collect
data?

A. Select tools, from the tools catalog select a tool and then click on launch to collect the data.
B. Select a case, if the collection is not local, a system must be selected, select a collector script
required to run, add to collector queue, and click collect all.
C. From Administration menu option select case manager, next select a remote system,
authenticate by using an account on remote system, browse and select files to move to case.
D. From Administration menu option select systems explorer, next select a remote system,
authenticate by using an account on remote system, browse and select files to move to case.

Answer: B

QUESTION NO: 110

Which option must be chosen to configure an LDAP repository along with the default IBM Tivoli
Business Service Manager V4.2.1 authentication?

A. Flat-File Repository
B. Federated Repositories
C. ObjectServer Repository
D. Standalone LDAP Configuration

Answer: B

QUESTION NO: 111

Which two tasks have to be performed to set up IBM Tivoli Business Service Manager V4.2.1
(Tivoli Business Service Manager) collecting data from external Web services? (Choose two.)

A. Stop and restart Tivoli Business Service Manager Data server.

B. Create a data fetcher to pull data from the Web service data source.
C. Download and install Web service data source adapter on Tivoli Business Service Manager
Data server.
D. Install Tivoli Business Service Manager Web service adapter on the machine that hosts the
external Web service.
E. Copy Web Services Description Language file from the Web service to Tivoli Business Service
Manager Data server.

Answer: A, E

QUESTION NO: 112

By using autopopulation rule, where should a custom policy be entered to create the names for the
auto-populated services?

A. Rule Name
B. Custom Configuration
C. Display Name Expression
D. Instance Name Expression

Answer: B

QUESTION NO: 113

When configuring an ESDA, which two basic attributes can be defined for services? (Choose
two.)

A. SLA level
B. display names
C. definition date
D. unique service names
E. containment relationship
Answer: B, D

QUESTION NO: 114

How can a page be launched by default when a user signs into the Tivoli Integrated Portal (TIP)?

A. When saving the page, ensure the 'auto-load when sign-in' checkbox is selected.
B. Default pages are assigned by the end-user through the 'Actions' menu in the top right side of
the TIP interface.
C. Through the View Management, ensure the page is set to auto-launch, and that the view is
assigned to a role belonging to the user. No additional action is required.
D. Create a profile through the Console Preferences Profiles. Associate a role to the profile, and
select the console view to load when the user signs in. Additionally, for pages belonging to the
view to load automatically, through View Management, select the 'page(s) to auto-launch' when
the view is selected.

Answer: D

QUESTION NO: 115

If a specific member within an agency viewing a DNS service for their starting instance on their
immediate startup page would like something else for their starting instance, what is the best
solution to change the starting instance on an immediate startup page?

A. Agency member should click Edit Options, Edit Defaults, then set the starting instance.
B. Agency member should click Edit Page, select Template Tree Portlet, then Edit Preferences.
C. Agency member should, with proper permissions, click Edit Options for the Portlet, then Edit
Preferences.
D. Do not leave editing permissions to anyone who is not knowledgeable in IBM Tivoli Business
Service Manager V4.2.1.

Answer: C

QUESTION NO: 116

What is the function of IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service
Manager) data fetchers?

A. Query an external database for data.

B. Query Tivoli Data Warehouse to obtain historical data.
C. Query data source defined in Tivoli Business Service Manager.
D. Connect to Service Component Resource table to obtain the services discovered by IBM Tivoli
Application Dependency Discovery Manager.
Answer: C

QUESTION NO: 117

How can IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager) reports
be exported?

A. Use trexp command.

B. Use bsmexp -report command.
C. Use trcmd -export command.
D. Select a report on Tivoli Business Service Manager console, click then select Export.

Answer: C

QUESTION NO: 118

What is the purpose of the data fetcher multiplier?

A. Data fetcher multiplier defines how many data fetchers to replicate in the system.
B. In case queries take longer to complete than the minimum fetching interval, the data fetcher
multiplier defines the number of times greater than the minimum fetching interval before the
query is allowed to run again.
C. In case queries take longer to complete than the maximum fetching interval, the data fetcher
multiplier defines the number of times greater than the maximum fetching interval before the
query is allowed to run again.
D. In case queries take longer to complete than the minimum fetching interval, the data fetcher
multiplier defines the number of times greater than
the prior query completion time before the query is allowed to run again.

Answer: D

QUESTION NO: 119

How can an IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service Manager) line
chart be updated to make the lines curved?

A. When selecting the chart within a Charting Portlet, select the 'show lines as curves' checkbox.
B. Once the page is saved, edit the Charting Portlet properties, and select the 'show lines as curves'
checkbox.
C. From the chart creation section within Tivoli Business Service Manager, select the 'show lines
as curves' checkbox.
D. Upload the chart to Business Intelligence and Reporting Tools (BIRT) Designer from within a
Charting Portlet, edit the chart layout within the BIRT designer, select 'format chart' tab, select the
'show lines as curves' checkbox from within the chart editor, save and upload the chart into Tivoli
Integrated Portal.

Answer: D

QUESTION NO: 120

Which two layout mode parameters control how the Concentric view displays? (Choose two.)

A. ALIGNED
B. RADIAL
C. TILE_TO_ROWS
D. TILE_TO_COLUMNS
E. ALTERNATING_RADIAL

Answer: B, E

QUESTION NO: 121

Which statement is true regarding groups or roles?

A. Roles are assigned to pages and views.

B. Groups are assigned to pages and views.
C. Users cannot override the default pages loaded upon signing in.
D. Roles are imported along with users and groups when IBM Tivoli Business Service Manager
V4.2.1 is installed with the ObjectServer authentication/authorization option.

Answer: A

QUESTION NO: 122

Which tab is added to the Template Editor window during creating or editing a template if a user
has tbsmTemplateAdmin role?

A. SLA
B. Rules
C. Security
D. Additional

Answer: C

QUESTION NO: 123

Which command is used to remove the files generated to automatically start IBM Tivoli Business
Service Manager on the startup of a UNIX system?
A. initd_disable.sh
B. disable_autostart.sh
C. autostart_disable.sh
D. radautostart_disable.sh

Answer: C

QUESTION NO: 124

How can the maintenance schedule be configured?

A. Each service must be configured separately.

B. Maintenance can be scheduled to a service and all its descendants together.
C. Maintenance schedule can be configured on both services and service templates.
D. If maintenance schedule is configured at a service template, the maintenance window will be
carried over to all services attached to that template.

Answer: B

QUESTION NO: 125

The Tivoli Integrated Portal installation wizard guides the user through installation, including the
initial configuration of servers and authentication services. Which post-installation configuration
is required in a secure installation?

A. Accept the security certificate.

B. Configure console access for HTTP .
C. Configure LDAP or Active Directory.
D. Create charting database tables for load balancing.

Answer: A

QUESTION NO: 126

Which function affects how an SLA violation is calculated in IBM Tivoli Business Service
Manager?

A. maintenance windows
B. data fetcher polling time
C. number of services defined per template
D. number of metric columns in the Service Tree

Answer: A
QUESTION NO: 127

When backing up the IBM Tivoli Business Service Manager server that has been customized,
certain files must be copied manually. Which two directories are required to be copied manually
on UNIX systems? (Choose two.)

A. No files are required to be backed up manually. Everything is copied automatically.

B. Copy $TBSM_DATA_SERVER_HOME/charts/ to the location of the backup directory.
C. Copy $TBSM_DATA_SERVER_HOME/xmlconfig to the location of the backup directory.
D. Copy $TBSM_DATA_SERVER_HOME/av/canvas/ to the location of the backup directory.
E. Copy $TBSM_DATA_SERVER_HOME/av/xmlconfig/ to the location of the backup directory.

Answer: D, E

QUESTION NO: 128

Which command should be run to determine if the Dashboard server is running on a Linux
system?

A. ps -ef | grep TIPCell

B. ps -ef | grep TBSMCell
C. ps -ef | grep TIPServer
D. ps -ef | grep TBSMServer

Answer: A

QUESTION NO: 129

Where are log levels set when setting trace logging?

A. JVM Logs
B. Diagnostic Trace
C. Change Log Detail Levels
D. IBM Service Trace Levels

Answer: C

QUESTION NO: 130

Which command stops the IBM Tivoli Business Service Manager V4.2.1 data server on a Linux
system?

A. $TIP_HOME/bin/stopServer.sh server1 TBSMProfile –username tipadmin -password

tippassword
B. $TIP_HOME/bin/tbsm_stop.sh server1 -profileName TBSMProfile –username tipadmin
-password tippassword
C. $TIP_HOME/bin/stopServer.sh server1 -profileName TBSMProfile –username tipadmin
-password tippassword
D. $TIP_HOME/bin/Stop_Server.sh server1 -profileName TBSMProfile –username ipadmin
-password tippassword

Answer: C

QUESTION NO: 131

The ObjectServer schema must be updated with new fields from IBM Tivoli Business Service
Manager V4.2.1 (Tivoli Business Service Manager). What must be done if the ObjectServer was
not installed with the Tivoli Business Service Manager installer?

A. Update the schema by using the installation media in arch/TBSM/omnibus/schema_files by

using nco_sql.
B. Download the schema from the Tivoli Business Service Manager Wiki site and run
omnibus_sql to do the update.
C. Nothing, the Tivoli Business Service Manager resynch process will place the appropriate fields
in the ObjectServer.
D. Update the schema by using the installation media in /arch/TBSM/omnibus/schema_files by
copying the files to the ObjectServer.

Answer: A

QUESTION NO: 132

What is the purpose of the pattern modeling and analysis tool?

A. It analyzes the trend of service outages.

B. It helps to design a custom graphical report.
C. It analyzes the performance of Java Virtual Machine.
D. It helps to customize the Discovery Library Toolkit.

Answer: C

QUESTION NO: 133

What is a predefined IBM Tivoli Business Service Manager V4.2.1 (Tivoli Business Service
Manager) report available if Tivoli Business Service Manager Historical Reporting is installed
correctly?
A. service trend reports
B. top-level service reports
C. Key Performance Indicator reports
D. Tivoli Business Service Manager reports

Answer: B

QUESTION NO: 134

After a user changes to a new workstation, the Tivoli Business Service Manager pages start to
show abnormally. Sometimes some pages or windows are blank. What is the most likely reason?

A. CPU speed
B. Java version
C. amount of memory
D. Windows OS patch level

Answer: B

QUESTION NO: 135

How can it be verified that IBM Tivoli Service Business Manager V4.2.1 (Tivoli Business Service
Manager) is running on Solaris?

A. $TBSM_HOME/bin/tbsm_suite status
B. rad_Dashboard.env and rad_Data.env
C. rad_TBSMDash.sh and rad_TBSMData.sh
D. Use ps -ef | grep tbsm to check for Java processes with 'tbsm' in it.

Answer: D

QUESTION NO: 136

What are five main parameters for tuning IBM Tivoli Service Business Manager V4.2.1 Postgres
database?

A. Shared_buffers, work_mem, effective_cache_size, random_page_cost, fsync

B. BatchSize, WindowSize, max-beans-in-free-pool, I/O Block Size, Shared Buffers
C. innodb, bulk_insert_buffer_size, connect_timeout, binlog_cache_size, join_buffer_size
D. Max_rollback_segments, optimizer_max_permutations, sga_target, streams_pool_size,
skip_unusable_indexes

Answer: A