Professional Documents
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Q: Mara, where were you on October 18, 2010? Dear Ms. Sanchez:
A: I was at McBee-Metropark Branch with my mother,
Judy Ann. I am writing in reference to your letter dated November 18,
Q: Did you see your mother fall from the staircase? 2010 addressed to Ms. Anna Batungbacal, Manager of the
A: Yes. McBee-Metropark Branch. She endorsed your letter to me
Q: What exactly happened? as Operations Manager in charge of the McBee-Metropark
A: We have just ordered some spaghetti and sundaes. Branch.
Since the ground floor was already filled with people, we
decided to eat at the second floor. But when we reached the We, at McBee-Metropark Branch are very sorry for any
staircase, we found out that there was a birthday party inconvenience your family may have experienced in
upstairs and it was closed to the public. connection with your unfortunate accident last October 18,
Q: So where did you eat? 2010. As Ms. Batungbacal and I told you during our
A: I approached a crew and asked if he could find a hospital visit on October 19, 2010, we truly understand
table for us. how you and your family feel about the incident. We assure
Q: What did he do? you that we will continue to shoulder all expenses related to
A: He said that the birthday party was about to end so your weekly physical therapy until such time that you are
we can go up and eat there. fully restored to your previous health.
Q: Did you go upstairs?
A: Yes. My mother went up first. Our conversation helped us understand each other’s
Q: What happened next? situation. I hope that with this, any past misunderstanding
A: On her way up, she met the McBee mascot (which has been cleared up, and we can now put this unfortunate
was a pink bee) who was hurrying down with another crew incident behind us.
member. Since the mascot was so big, he hit my mother by
the shoulder. Please accept my sincerest apologies in behalf of the
Q: What happened then? McBee-Metropark Branch team. We truly hope to see you
A: My mother lost her balance. She missed four steps and your family in our store again.
and hit her head, shoulders, back and buttocks on each step.
Q: What did you when you saw your mother? Thank you.
Very truly yours,
In crimes and quasi-delicts, the defendant shall be liable for
McBee Foods Corporation all damages which are the natural and probable
consequences of the act or omission complained of. It is not
By: necessary that such damages have been foreseen or could
have reasonably been foreseen by the defendant.
Ted Pallone
Operations Manager – Metro Manila (South) Area 6. Article 2203 of the Civil Code
The responsibility treated of in this article shall cease when Moral damages include physical suffering, mental anguish,
the persons herein mentioned prove that they observed all fright, serious anxiety, besmirched reputation, wounded
the diligence of a good father of a family to prevent feelings, moral shock, social humiliation, and similar
damage. injury. Though incapable of pecuniary computation, moral
damages may be recovered if they are the proximate result
4. Article 1170 of the Civil Code of the defendant's wrongful act for omission.
Those who in the performance of their obligations are 11. Article 2219 of the Civil Code
guilty of fraud, negligence, or delay, and those who in any
manner contravene the tenor thereof, are liable for Moral damages may be recovered in the following and
damages. analogous cases: xxx xxx xxx
5. Article 2202 of the Civil Code (2) Quasi-delicts causing physical injuries;
xxx xxx xxx or control of the person charged with the negligence
complained of; and (3) the accident must not have been due
12. Article 2221 of the Civil Code to any voluntary action or contribution on the part of the
person injured.
Nominal damages are adjudicated in order that a right of
the plaintiff, which has been violated or invaded by the 17. Philippine National Construction Corporation v. Court
defendant, may be vindicated or recognized, and not for the of Appeals, G.R. No. 159270, August 22, 2005, 467 SCRA
purpose of indemnifying the plaintiff for any loss suffered 569
by him.
The test for determining whether a person is negligent in
13. Article 2229 of the Civil Code doing an act whereby injury or damage results to the person
or property of another is this: could a prudent man, in the
Exemplary or corrective damages are imposed, by way of position of the person to whom negligence is attributed,
example or correction for the public good, in addition to the foresee harm to the person injured as a reasonable
moral, temperate, liquidated or compensatory damages. consequence of the course actually pursued? If so, the law
imposes a duty on the actor to refrain from that course or to
14. Article 2231 of the Civil Code take precautions to guard against its mischievous results,
and the failure to do so constitutes negligence. Reasonable
In quasi-delicts, exemplary damages may be granted if the foresight of harm, followed by the ignoring of the
defendant acted with gross negligence. admonition born of this provision, is always necessary
before negligence can be held to exist.
15. Jarco Marketing Corporation v. Court of Appeals, G.R.
No. 129792, December 21, 1999, 321 SCRA 375 18. Saludaga v. Far Eastern University, G.R. No. 179337,
April 30, 2008, 553 SCRA 741
An accident pertains to an unforeseen event in which no
fault or negligence attaches to the defendant. It is "a In order for force majeure to be considered, respondents
fortuitous circumstance, event or happening; an event must show that no negligence or misconduct was
happening without any human agency, or if happening committed that may have occasioned the loss. An act of
wholly or partly through human agency, an event which God cannot be invoked to protect a person who has failed
under the circumstances is unusual or unexpected by the to take steps to forestall the possible adverse consequences
person to whom it happens." of such a loss. One's negligence may have concurred with
an act of God in producing damage and injury to another;
On the other hand, negligence is the omission to do nonetheless, showing that the immediate or proximate
something which a reasonable man, guided by those cause of the damage or injury was a fortuitous event would
considerations which ordinarily regulate the conduct of not exempt one from liability. When the effect is found to
human affairs, would do, or the doing of something which a be partly the result of a person's participation - whether by
prudent and reasonable man would not do. Negligence is active intervention, neglect or failure to act - the whole
"the failure to observe, for the protection of the interest of occurrence is humanized and removed from the rules
another person, that degree of care, precaution and applicable to acts of God.
vigilance which the circumstances justly demand, whereby
such other person suffers injury." 19. Philippine National Construction Corporation v. Court
of Appeals, G.R. No. 159270, August 22, 2005, 467 SCRA
Accident and negligence are intrinsically contradictory; one 569
cannot exist with the other. Accident occurs when the
person concerned is exercising ordinary care, which is not Contributory negligence is conduct on the part of the
caused by fault of any person and which could not have injured party, contributing as a legal cause to the harm he
been prevented by any means suggested by common has suffered, which falls below the standard to which he is
prudence. required to conform for his own protection.
16. Child Learning Center, Inc. v. Tagorio, G.R. No. 20. Mangaliag v. Catubig-Pastoral, G.R. No. 143951,
150920, November 25, 2005, 476 SCRA 236 October 25, 2005, 474 SCRA 153
The doctrine of res ipsa loquitor applies where (1) the It must be remembered that moral damages, though
accident was of such character as to warrant an inference incapable of pecuniary estimation, are designed to
that it would not have happened except for the defendant's compensate and alleviate in some way the physical
negligence; (2) the accident must have been caused by an suffering, mental anguish, fright, serious anxiety,
agency or instrumentality within the exclusive management besmirched reputation, wounded feelings, moral shock,
social humiliation, and similar injury unjustly caused a Exemplary or corrective damages are imposed, by way of
person. Moral damages are awarded to enable the injured example or correction for the public good, in addition to
party to obtain means, diversions or amusements that will moral, temperate, liquidated or compensatory damages.
serve to alleviate the moral suffering he/she has undergone, Exemplary damages cannot be recovered as a matter of
by reason of the defendant's culpable action. Its award is right; the court will decide whether or not they should be
aimed at restoration, as much as possible, of the spiritual adjudicated. In quasi-delicts, exemplary damages may be
status quo ante; thus, it must be proportionate to the granted if the defendant acted with gross negligence. While
suffering inflicted. Since each case must be governed by its the amount of the exemplary damages need not be proved,
own peculiar circumstances, there is no hard and fast rule the plaintiff must show that he is entitled to moral,
in determining the proper amount. temperate or compensatory damages before the court may
consider the question of whether or not exemplary damages
21. B.F. Metal (Corporation) v. Lomotan, G.R. No. should be awarded.
170813, April 16, 2008, 551 SCRA 618