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Powering Up Your Leadership Pipeline

Webinar Series Episode 1:


Assessing Your Leadership Pipeline

Aon Hewitt
Performance, Reward & Talent | Leadership Assessment and Development
Powering Up Your Leadership Pipeline
Webinar Series
March 25 Assessing your Leadership Pipeline
April 30 Self-Awareness as a Prerequisite to Leadership Effectiveness
May 27 Engaging Leaders
June 30 Assessing and Developing Resilience
July 22 Sustaining the Leadership Pipeline

aon.com/leadership-pipeline

Aon Hewitt | Performance, Reward & Talent | Leadership Assessment and Development 2
Objectives for Today

1 Welcome and Introductions

2 Context
 Provide a high level background on Aon Hewitt Top Companies for Leaders®
research
3 Guiding Principles
 Describe key Aon Hewitt Top Companies for Leaders results specific to leadership
assessment in the context of “guiding principles” for effective assessment

4 Leadership Assessment in Action


 Demonstration of a cutting edge leadership simulation
 Client experiences with leadership assessment
 FedEx Services
 Cargill
5 Questions & Wrap-up

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Today’s Speakers

Veronica S. Harvey, Ph.D., Partner


Aon Hewitt
Performance, Rewards & Talent Practice

Raphael (Rafi) Prager, M.S., Consultant & LEADeR® Manager


Aon Hewitt
Performance, Rewards & Talent Practice

Robert (Bob) Bortz, Manager


FedEx Services
Learning and Talent Management

Michal Crespo, Ph.D.


Cargill
Assessment and Selection Lead Talent Center of Expertise

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Context:
Overview of Aon Hewitt Top Companies for
Leaders Research

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Aon Hewitt’s Top Companies for Leaders® Research

Longest running, most Examines the


comprehensive global link between
study on leadership leadership practices
and talent in the market and financial results

Investigates how Analyzes the execution


organizations set of leadership practices,
strategies, assess, as well as the strategy
select, develop, and that guides it
reward leaders

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Aon Hewitt’s Top Companies for Leaders® Methodology

Survey Financial Selection


Over 1,500 survey Comprehensive analysis Independent panel
data points capturing on 5-year financial of judges uses
organizational program performance against inputs to select and
and practice detail industry peers rank the winners

Interview Reputation
Over 300 executive Review of all negative
and C-suite interviews publicity and litigations
capturing the execution for finalists
details surrounding
their talent

For more information on Aon Hewitt Top Companies for Leaders including a highlights
report visit our website: www.aon.com/topcompanies

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What Differentiates Top Companies?

For more than a decade, the Aon Hewitt Top Companies for Leaders® research
shows what truly separates top companies from other participating organizations

Leaders lead the way Practical and aligned programs and practices

1 3
Senior leaders have Leadership strategy
a passionate and clearly reflects the
visible commitment overall business
to developing leaders strategy

2 4
An intense focus The development
on talent permeates of leaders is an
every level of the institutionalized
organization practice and mindset

Unrelenting focus on talent When leadership becomes a way of life

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DNA of Aon Hewitt Top Companies for Leaders®

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The Discipline of Assessment

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Aon Hewitt Top Companies for Leaders® Use Assessment to Create a
Strong Leadership Pipeline

Top
companies What they do differently…. All others

100% Have formal strategies for assessing leaders 80%


Use assessment to identify deficiencies in leadership skill
100% sets 76%
Develop accelerated development plans based on
96% assessment information 71%

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Use of Assessment is Related to Financial results

15%
higher relative
35%
higher relative
performance in profitability performance in profitability
when assessment when assessment
conducted at senior conducted at middle
management levels management levels

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Guiding Principles for Effective Leadership
Assessment

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Aon Hewitt Top Companies for Leaders® Incorporate Assessment at
Every Leadership Level

Senior Middle Front Line


96%
92% 92% 92%
84% 84%
76%
Percent of Top Companies

72% 72% 72%


68%

44% 44%
40%
36%

360 Degree Competency Based Personality Cognitive Leadership Style


Feedback Assessments Assessments Assessments Inventories

Assessments Tools

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Guiding Principal #1:
Assess Potential to “Make the Curve” at Each Leadership Level

Assess

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Guiding Principle #2:
Align Assessment Practices with Organizational Strategy and Context

 Leadership behavior and styles are differentially effective depending on the situation (Vroom and
Jargon, 1980)
 Overlooking context is one of the four key reasons that leadership development programs fail
(McKinsey, 2014)

Top
companies What they do differently…. All others
Explicitly align assessment practices with organizational
88% strategy 41%

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Guiding Principle #3:
Use a Variety of Valid, Objective Assessment Techniques

Global top companies All others

100%
96%
88%
Percent of Companies

85% 84%
77% 80%
71%
64%

51%

360 degree Competency based Personality Cognitive Leadership style


Feedback assessments assessments assessments inventories

Assessments Tools

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Assessment Centers that Integrate Multiple Techniques are
Particularly Valid

Cognitive Ability Tests 0.51

Assessment Centers 0.39

Structured Interviews 0.37

Situational Judgment Test 0.37

Telephone-based Role Plays 0.32

Simulations 0.3

Personality Tests 0.27

Reference Checks 0.25

360 Degree Feedback 0.24

Training & Experience Exam 0.17

Integrity Tests 0.15

0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8

Operational Validity Estimates


(Relationship Between Assessment and Performance)

* Please note that the validity data comes from a wide range of different empirical, review, and meta-analytic articles.
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Guiding Principle #4:
Integrate Assessments Across Talent Practices

Global top companies All other companies

100% 100%
96% 96%

76% 76%
Percent of Companies

64% 66% 64%


56%
51%
43%

Developing Identifying high Rewarding Employee Talent mobility Retaining leaders


leaders potential/critical leaders engagement
talent
Types of Talent Practices

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Competencies Provide a Common Denominator

Leadership development High potential development Coaching

96%
92%
88% 88%
84%
Percent of Top Companies

80%
72% 72% 72%
64%
60%
56%

32% 32%
24%

360 Degree Competency Based Personality Cognitive Leadership Style


Feedback Assessments Assessments Assessments Inventories

Assessments Tools
Data reflects practices of the Global Top Companies for Leaders

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Guiding Principle #5:
Aim to Make Assessments Realistic and Engaging

 Reflect the values and culture of


the organization

 Viewed as fair and impartial

 Clearly related to the work of


leadership (“high-fidelity”)

 Entertaining and engaging

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Guiding Principle #6:
Ensure Assessment Processes are Practical and Sustainable

 Is there sufficient stakeholder buy-in?


 Can the assessment process be tailored?
 Will the process be scalable?
 Can assessments be implemented virtually?
 Are administrative processes efficient?
 Is the process globally relevant?
 Can different types of assessments be integrated?
 How quickly can feedback reports be received?
 Are feedback reports easily understood?
 Do feedback reports reflect the organizations
competencies?
 Is feedback linked to development resources?

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Summary of Guiding Principles

1 Assess potential to "make the curve” at each leadership level

2 Align assessment practices with organizational strategy and context

3 Use a variety of valid, objective assessment techniques

4 Integrate assessments across talent management practices, with competencies


as the common denominator

5 Aim to make assessments realistic and engaging

6 Ensure assessment processes are practical and sustainable

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Leadership Assessment in Action

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Demo: LEADeR® - An Integrated Assessment Toolkit

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Assessment in Action: Interview with Robert Bortz

 We know that FedEx has a number of highly effective programs in place to ensure a
strong leadership pipeline. How are you using assessment to accelerate leadership
development?

 Can you provide an example of the types of assessments are used and how they are
integrated into a leadership development program ?

 What have been the benefits of incorporating assessment?

 What types of reactions have you gotten from participants in regard to the assessment
process and the information received?

 Based on your experience using assessment as part of leadership development, are


there any tips or learnings you could share?

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Assessment in Action: Interview with Michael Crespo

 We know that Cargill is implementing leadership assessment processes on a global


basis. What caused Cargill to focus on leadership assessment?

 How will you be using leadership assessment to strengthen your leadership pipeline?

 What were some of your considerations when selecting an assessment process?

 How did you get internal stakeholders buy-in to using assessments?

 Based on your experience using assessment are there any tips or learnings you could
share?

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Questions

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Powering Up Your Leadership Pipeline
Webinar Series
March 25 Assessing your Leadership Pipeline
April 30 Self-Awareness as a Prerequisite to Leadership Effectiveness
May 27 Engaging Leaders
June 30 Assessing and Developing Resilience
July 22 Sustaining the Leadership Pipeline

aon.com/leadership-pipeline
humancapitalconsulting@aonhewitt.com
Aon Hewitt | Performance, Reward & Talent | Leadership Assessment and Development 29
Contact Us

Veronica S. Harvey, Ph.D.


Partner
Aon Hewitt
Performance, Rewards and Talent Practice
+1.281.610.2049
veronica.harvey@aonhewitt.com

Raphael (Rafi) Prager, M.S


Consultant & LEADeR Manager
Aon Hewitt
Performance, Rewards and Talent Practice
+1.212.441.2153
rafi.prager@aonhewitt.com

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About Aon Hewitt

Aon Hewitt empowers organizations and individuals to secure a better future through
innovative talent, retirement and health solutions. We advise, design and execute a wide
range of solutions that enable clients to cultivate talent to drive organizational and personal
performance and growth, navigate retirement risk while providing new levels of financial
security, and redefine health solutions for greater choice, affordability and wellness. Aon
Hewitt is the global leader in human resource solutions, with over 30,000 professionals in
90 countries serving more than 20,000 clients worldwide. For more information on Aon
Hewitt, please visit www.aonhewitt.com.

© 2015 Aon plc


This document is intended for general information purposes only and should not be construed as advice or opinions on
any specific facts or circumstances. The comments in this summary are based upon Aon Hewitt's preliminary analysis of
publicly available information. The content of this document is made available on an “as is” basis, without warranty of any
kind. Aon Hewitt disclaims any legal liability to any person or organization for loss or damage caused by or resulting from
any reliance placed on that content. Aon Hewitt reserves all rights to the content of this document.

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