Professional Documents
Culture Documents
WHAT’S ON THE
HORIZON FOR
2010?
A Special Report from
INSIDEADVANTAGE WINTER 2009
David Hightower
CLIENT SERVICE: THE MIKE O’HARA WAY p.3 ECONOMIC OUTLOOK p.4
WINTER 2009
CONTENTS
3 Client Service: The Mike O’Hara Way
Mike O’Hara shares his vision for client service excellence at Advantage Futures
11 Upcoming Events
Advantage Futures Seminar Series Calendar and Client Events
Mike O’Hara, Senior Vice President at other employees on the importance of client business he does with you. All too often
Advantage Futures, is serious about client service. He teaches three simple principles: in financial services, sales managers are
service. While technology, operations, focused only on getting a client in the door.
and risk management attract clients 1) Follow the Golden Rule: Whenever While the initial sale is key, it is equally
to Advantage, Mike is confident that possible, put yourself in your client’s important to maintain a client’s positive
superior client service keeps them here. position and understand how you would perception of the company. Everyone with
Client Service at Advantage is designed want to be treated. This simple concept whom you conduct business should have
to improve every facet of the client’s is too often overlooked in client service. a favorable impression of Advantage; they
experience. From account onboarding to Clients always appreciate a sincere effort to are more likely to recommend our company
technology optimization, the Advantage understand their situation and like to know if their experience with us is a positive one.
service philosophy encourages proactive that everything possible is being done to
involvement in helping clients achieve meet their needs. So where does Mike see Advantage in five
their goals. These objectives may include years? “Nordstrom. Disney.
analyzing exchange membership options to 2) Every client is different: Many situations Four Seasons. These are all great
getting started in automated, high frequency require tailor-made service and Advantage companies driven by client service
trading. Whatever the endeavor, Advantage client representatives structure their excellence. I want traders to feel the same
service representatives will aid in the task. services to accomplish just that. Others in way about Advantage Futures.” With
the industry may rely on rigid bureaucracies such an emphasis on client service, it’s
Mike O’Hara is a strong believer in the to simplify client service at the expense of no coincidence that client referrals are
lessons taught in The Nordstrom Way – providing adequate responsiveness to client the greatest driver of new business at
his doctrine for service excellence. This needs. In contrast, service at Advantage is Advantage.
book illustrates the concepts utilized by prompt and personalized. We understand
Nordstrom’s department store to earn its that every client is unique and customize Feel free to contact Mike at
reputation for outstanding client service. our practices to suit each individual mohara@advantagefutures.com or at
With Mike’s urging, The Nordstrom Way account. 312.347.4932 with any questions or needs
has become required reading for all sales you might have. He’s ready to exceed your
personnel at Advantage. Mike spends 3) Take a long-term approach: What a client expectations.
much of his time mentoring his team and says about you is more important than the
81
78
75
72
69
66
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Metals
Soft Commodities
With the US Federal Reserve backed into a corner by a
mountain of toxic assets and soaring US deficit spending, the easy The sugar market appears poised to begin another leg higher,
way out is to invite, foster and perhaps even beg for inflation. With as a further tightening of world supply going into the first half of 2010
the world currency markets and even US politicians seemingly is expected. The potential for a surge in buying from fund traders
willing to invite, foster and perhaps even beg for a significantly lower due to inflationary economic environment also adds to the bullish
US Dollar, there would seem to be yet another historical inflationary setup. Furthermore, traders believe that India is close to increasing
building block in place. the amount of white sugar it will allow to be imported duty-free by
another 1 million tonnes, and there has also been talk that they are
While gold has been the popular choice of investors as a hedge booking another 2-3 million tonnes of raw sugar imports for March
against inflation and against holding the US dollar or other paper delivery.
currencies, its record high price may cause a shift to other assets
(Continued on p.11)
Trade Implied Treasury and Swap Spreads: Implied Treasury and Swap spreads on CME Globex
offer traders an efficient way to take a position on
Gi\$[\Ôe\[#`dgc`\[`ek\iZfddf[`kpjgi\X[j changes in the yield curve, or to isolate and trade swap
between U.S. Treasury futures, and between spread exposure. They offer easier and more efficient
Treasury and Interest Rate Swap futures execution of the most commonly traded spread strat-
egies, and eliminate the risk involved with executing
8ccfnjgi\X[jkfY\\o\Zlk\[XjXj`e^c\ each leg individually. And with CME Group’s new Inter-
trade, eliminating “slippage” and leg risk commodity Spread Curve Tracker (ICS Curve Tracker),
monitoring the levels of your Treasury and Swap
I\[lZ\kiX[`e^Èef`j\É[li`e^mfcXk`c\dXib\kj
spreads is easier than ever, allowing you to track your
spreads over time, and giving you a clearer picture of
@eZi\Xj\dXkZ_`e^fggfikle`k`\jk_ifl^_
profits and losses. Learn more at cmegroup.com/ics.
automated arbitrage between outright
and spread order books
E\n@ek\iZfddf[`kpJgi\X[:lim\
Tracker makes it simpler and easier
to track levels of each spread
CME Group is a trademark of CME Group Inc. The Globe logo, CME, Chicago Mercantile Exchange and Globex are trademarks of Chicago Mercantile Exchange Inc. CBOT and Chicago Board of Trade are trademarks of
k_\9fXi[f]KiX[\f]k_\:`kpf]:_`ZX^f%EPD<O#E\nPfibD\iZXek`c\<oZ_Xe^\Xe[:c\XiGfikXi\kiX[\dXibjf]E\nPfibD\iZXek`c\<oZ_Xe^\@eZ%:FD<O`jXkiX[\dXibf]:fddf[`kp<oZ_Xe^\@eZ%I\]\i\eZ\jkf
:D<>iflggif[lZkj`eZcl[\i\]\i\eZ\jkf\oZ_Xe^\$kiX[\[gif[lZkjfefe\f]`kji\^lcXk\[\oZ_Xe^\j:D<#:9FK#EPD<O#:FD<O %Gif[lZkjc`jk\[fek_\j\\oZ_Xe^\jXi\jlYa\Zkkfk_\ilc\jXe[i\^lcXk`fejf]k_\
particular exchange and the applicable rulebook should be consulted. Copyright © 2009 CME Group. All rights reserved.
Capitalize on Intercommodity Treasury and Swap Spreads
Q&A with Peter Barker, Director, Interest Rate Products, CME Group
What are Intercommodity Treasury and Swap spreads? size of the 5-Year T-Note. The spread quotes are based on (net
Intercommodity Treasury and Swap spreads (ICS) are implied, change of front leg) - [(net change of second leg) / price ratio].
predefined spreads which facilitate the execution of Treasury curve
and Treasury/Swap spread strategies. Traded on the CME Globex How can I track Intercommodity spread positions?
electronic platform, ICS allow you to trade these spreads as one CME Group has created an Intercommodity Spread Curve Tracker
strategy, without slippage or execution risk. The spread ratios are (ICS Curve Tracker) which helps you track the levels of each
pre-defined, and they are expected to remain unchanged absent spread. The ICS Curve Tracker displays the difference in the
substantial changes in the marketplace. Changes to the ratios weighted prices of the two legs of the spread, rather than the net
typically occur prior to the listing of spreads for deferred expiration change. This provides a continuous time series, allowing you to
months, and they are usually due to changes in the cheapest-to- track Treasury and Swap spreads over time, make decisions about
deliver securities into Treasury futures. when to put trades on and take them off, and have a better idea of
the profit and loss status of your positions. You can get access to
Trading in Intercommodity Treasury and Swap spreads is strong the ICS Curve tracker at www.cmegroup.com/ics.
and growing. From the time the implied spreads were listed on
CME Globex on December 15, 2008 through mid-December 2009, There is a new Long-Term “Ultra” Treasury Bond futures
more than 830,000 spreads have traded, representing nearly five contract launching on January 11, 2010—where do Ultra
million legs. T-bond futures fit in with the current array of Intercommodity
spreads?
What are the advantages? Ultra T-Bond futures, which are designed to allow you to manage
Removing the need to leg into the spreads means that you can long-dated Treasury yield exposure, will add to the Intercommodity
execute them quickly and efficiently, which mitigates the risk of spread opportunities. ICS will be offered for Ultra T-Bond futures
not executing the spread at your desired price. Those who may be against the other Treasury futures and the 30-year Interest Rate
trading these spreads in the cash market will also find that implied Swap futures contract. The Ultra T-Bond futures ICS generating
Intercommodity spreads offer a more cost-effective way to execute a great deal of interest are the 30-Year T-Bond vs. Ultra T-Bond,
them. In addition, this avoids the challenges faced by traders the “BOB” spread, and the Ultra T-Bond vs. 30-Year Interest Rate
using auto-spreaders, who may miss getting a leg filled in volatile Swap futures, the “UOS” spread. The UOS allows you to create
markets. In general, implied functionality enhances liquidity and synthetic market exposure to the 30-year swap spread, while the
creates efficient markets. BOB allows you to capitalize on shifts in the long end of the yield
curve, for risk management and potentially enhanced returns.
Who trades these kinds of spreads?
Among others, Treasury and Swap spreads are traded by hedge How can I learn more about Intercommodity Treasury and
funds, asset managers, proprietary traders, and active individual Swap Spread trading and Ultra T-Bond futures?
traders. Any market participant looking to manage duration and In addition to the ICS Curve Tracker, you can visit www.cmegroup.
credit risk exposure, take advantage of arbitrage opportunities, or com/ics to get the current Intercommodity spread ratios, live quotes
capitalize on anticipated changes in the yield curve, will find that on all of the spreads, and access a webinar archive that explains
Intercommodity spreads are a fast and efficient way to implement Implied Price Functionality. There is a variety of information on the
these strategies. new Ultra T-Bond futures available at www.cmegroup.com/ultra.
The CME Group Interest Rate Resource Center also provides
What kinds of Treasury and Swap spreads are listed? access to our latest tools, research, strategy papers, reference
CME Group offers futures on 2-, 3-, 5- and 10-Year T-Notes, materials, and archives of all of our webinars. For example, in the
30-Year T-Bonds, and on 5-, 7-, 10-, and 30-Year Interest Rate New Opportunities in Treasury and Swap Spreads webinar (July
Swaps. This broad product suite allows us to offer a wide variety 15, 2009), two veteran traders discuss the yield curve and how
of spread possibilities. There are currently 14 different implied they incorporate Intercommodity spread functionality on CME
Intercommodity Treasury and Swap spread combinations listed, Globex into their trading strategies.
which provides opportunities to execute yield curve and credit
spreads, whether your outlook is short-term or long-term. The ratio For additional questions, contact a member of the CME Group
and contract month of the spread is embedded in the spread name, Interest Rate Products and Services Team:
for example, “NOB 05-03 H0” indicates that the 10-year T-Note vs.
30-Year T-Bond spread (NOB) for March 2010 (H0) is listed at a - Pete Barker, Director, 312.930.8554,
ratio of five 10-Year T-notes vs. three 30-Year T-Bonds (05-03). peter.barker@cmegroup.com
- Jeff Kilinski, Director, 312.648.3817,
How are the spreads quoted? jeff.kilinski@cmegroup.com
The minimum spread tick is equal to the minimum tick of the front - Jonathan Kronstein, Associate Director, 312.930.3472,
leg of the spread. For example, the minimum tick for a “FYT” jonathan.kronstein@cmegroup.com
spread (5-Year T-Note vs. 10-Year T-note) would be one-quarter - Suzanne Spain, Associate Director, 312.338.2651,
of one thirty-second ($7.8125), corresponding to the minimum tick suzanne.spain@cmegroup.com
Gain an Advantage in
FX Trading
November 10, 2009
Cornelius Luca, President and Author,
LUCA Global Research and David Schulz,
Director FX Products, CME Group, joined
Advantage Futures and CME Group on
November 10 to explain the role of foreign
currency among the classic asset classes,
financial markets at the end of 2009, and
trading FX futures versus OTC FX.
Indian officials have pegged production for the 2009-10 season Brazil producers are expected to continue to shift to more sugar
at just 16 million tonnes compared with consumption near 22.5-23.0 and less ethanol production this year, as sugar prices are high and
million. Back in May traders were not expecting world supplies to be ethanol exports are expected to fall to 3 billion liters from 4.5 billion
very tight, due to expectations for a production surge in Brazil and last year.
a strong recovery in India as well. But the monsoon rains in India
did not materialize in a timely manner, and production collapsed in After two successive years of disappointing production out of
some key areas. India and tightening world supplies, the world ending stocks/usage
ratio for 2009/10 is now forecast at just 15.8%, the lowest in at least
40 years. In short, the data suggests that we are approaching one
of the tightest supply periods for sugar on record. We look for 28.00-
36.00 cents as a possible upside target for sugar in 2010.
UPCOMING EVENTS
where should you be?
ADVANTAGE FUTURES SEMINAR SERIES
Economic Outlook 2010
Randall Kroszner, University of Chicago
January 26, 2010
CME Auditorium, 30 S. Wacker Drive
Chicago, IL
Tax Strategies & Legal Structure
Lance A. Zinman, Partner, Katten Muchin Roseman
Phil Ryan, CPA, Partner, Ryan & Juraska
February 18, 2010
CBOT Visitor Center Theatre, 141 W. Jackson Blvd., 5th Floor
Chicago, IL
INSIDEADVANTAGE
WINTER 2009
Disclosure Statement
This information is not to be
construed as an offer to sell or a
solicitation or an offer to buy
commodities herein named. The
factual information of this report has
been obtained from sources believed
to be reliable, but it is not necessar-
ily all inclusive and is not guaranteed
as to the accuracy and is not to be con-
strued as representation by
Advantage. The risk of trading
futures and options can be
substantial. Each investor must
consider whether this is a suitable
investment. Past performance is not
indicative of future results.
INSIDEADVANTAGE
THIS ISSUE:
ECONOMIC OUTLOOK
2010