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Mindsets of Commitment
and Motivation: Interrelationships
and Contribution to Work Outcomes
ADALGISA BATTISTELLI
Université Paul Valéry Montpellier 3
MAURA GALLETTA
IGOR PORTOGHESE
University of Cagliari
CHRISTIAN VANDENBERGHE
HEC Montréal
ABSTRACT. Two studies are reported that investigate the relationships among commitment
and motivation mindsets and their contribution to work outcomes. Study 1 involved 487
nurses from a hospital in the center of Italy. Results showed that commitment’s facets
were related to parallel dimensions of work motivation. Study 2 involved 593 nurses
from a hospital in the north of Italy. Analyses indicated that commitment and motivation
were important antecedents of working attitudes and behaviors. Moreover, self-determined
motivation played a critical mediating role in positive behaviors. Findings are discussed in
terms of their practical implications for organizations and employees.
Keywords: organizational commitment, work motivation, self-determination theory, mind-
sets, work outcomes
17
18 The Journal of Psychology
Organizational Commitment
Commitment is one of the most important concepts that has been studied
within the organizational field (Klein, Molloy, & Cooper, 2009), and it is con-
sidered a fundamental factor for the development of the individual–organization
relationship. This is due to the great number of studies supporting its positive im-
pact on both individual and organizational outcomes, such as turnover, motivation,
and in-role and extra-role performance (Mathieu & Zajac, 1990; Meyer & Allen,
1997; Meyer et al., 2004; Mowday, 1998).
Several discussions of commitment can be found in the empirical literature,
each one deriving from different conceptualizations and operationalizations of the
construct. Commitment was defined both as an employee’s attitude and a force
connecting the individual to a course of action of relevance to a target (Meyer &
Battistelli et al. 19
Herscovitch, 2001). With the aim of better understanding the meaning of commit-
ment to work, the concept was approached in two different ways. The first one
regarded the acknowledgment that commitment can take on various mindsets (or
psychological states) such as desire, perceived cost, and the obligation to carry on
a course of action. This would mean that the nature of the relationship between an
employee and the different targets may vary, with different implications on work
behavior. The second one related to acknowledging that employees can establish
an affiliation with different entities (e.g., supervisors, groups, organizations, goals,
etc.) (Meyer & Allen, 1997). In the literature, many theories focused on commit-
ment toward the organization, but an individual may also be faithfully bonded
to his/her profession, a goal, a team, and so on. This is the reason why Meyer
and Herscovitch (2001) defined organizational commitment (OC) as “a force that
binds an individual to a course of action of relevance to one or more targets” (p.
301). Beyond the conceptualization of organizational commitment as a multidi-
mensional concept, Meyer and Allen (1991, 1997) developed a three-component
model that included the concepts of desire (affective), obligation (normative), and
cost (continuance).
Affective commitment (AC) is the involvement and identification with the
organization and its values and goals. Normative commitment (NC) represents
a moral obligation to stay with the organization, out of a deep sense of loyalty.
Continuance commitment (CC) is the perception of the costs involved in leaving the
organization, because of the perceived sacrifice or the lack of job alternatives for
an individual. The organizational commitment concept describes the individual-
organization bond and the possibility of turnover. People with a strong affective
commitment, in fact, choose not to leave the organization because they wish so,
those with a strong normative commitment because they feel obligated to stay, and
those with a strong continuance commitment stay because they need to. Following
studies identified two subcomponents of continuance commitment: High-sacrifice
and Low-alternatives, capturing (a) the sacrifices that would be incurred in case
of leaving the organization and (b) the perceived lack of employment alternatives,
respectively (e.g., Kalbers & Cenker, 2007; McGee & Ford, 1987; Stinglhamber,
Bentein, & Vandenberghe, 2002; Vandenberghe, Panaccio, & Ben Ayed, 2011).
between autonomous motivation and controlled motivation (Deci & Ryan, 1985,
1991; Gagné & Deci, 2005). The SDT states that when motivation is autonomous,
behavior is internally regulated and individuals engage an activity because they
find it interesting per se. The prototype of autonomous motivation is intrinsic
motivation. To be intrinsically motivated means that people engage an activity
because they find it interesting and because they receive internal satisfaction from
doing it.
When motivation is controlled, behavior is regulated by external forces and
individuals act to obtain a desired outcome or avoid an undesired one. A behavior
so externally regulated is initiated and maintained by contingencies external to the
person (Gagné & Deci, 2005). The prototype of controlled motivation is extrinsic
motivation as in contrast with intrinsic motivation. The peculiarity of the contin-
uum postulated by SDT is that extrinsic motivation can vary assuming different
forms (regulations) in the degree to which they are autonomous or controlled.
The highest form of controlled motivation is the external regulation. In that case,
individual’s behavior is a function of external demands of reward or punishment
(Deci & Ryan, 2008a). Introjected regulation is a kind of extrinsic motivation
whose regulation has been internalized but not completely accepted as one’s own.
The individual acts to increase his or her self-esteem or to avoid guilt. This is the
reason why it is still considered a type of controlled motivation.
The autonomous forms of extrinsic motivation result when a behavioral regu-
lation and the value associated with it have been internalized (Deci & Ryan, 2002;
Gagné & Deci, 2005). Gagné and Deci (2005) defined internalization as “people
taking in values, attitudes, or regulatory structures, such that the external regula-
tion of a behavior is transformed into an internal regulation and thus no longer
requires the presence of an external contingency” (p. 334). Therefore, controlled
forms of motivation can become autonomous when the value associated with a
behavior has been internalized in the course of time. Identified regulation is an
autonomous type of extrinsic motivation in which an individual identifies with the
value of his or her behavior and considers it personally important. In doing so,
the individual acts in a relatively autonomous and self-determined way. Integrated
regulation represents the most autonomous form of extrinsic motivation and takes
place when the behavior-guiding values are congruent with the individual’s val-
ues and needs. Both autonomous and controlled motivations stimulate and direct
behavior, and they stand in contrast to amotivation, which refers to a total lack
of motivation and intention to act (Deci & Ryan, 2008a). It is important to note
that autonomy continuum is purely descriptive. An individual does not have to
necessarily advance across each internalization level (Ryan & Deci, 2000).
According to Gagné and Deci (2005), the concepts of identification and in-
ternalization refer to the internal (autonomous) forms of motivation. SDT asserts
that internalization of motivation is stimulated by environment’s ability to sat-
isfy people’s needs. An organization that meets employees’ needs will increase
22 The Journal of Psychology
their affective attachment to the organization and intrinsic motivation and the au-
tonomous forms of motivation, generating outcomes such as performance efficacy,
satisfaction, citizenship behaviors, and well-being (Deci et al., 2001).
Even though theories of motivation and commitment are associated with dif-
ferent historical traditions, similarities between the two concepts were highlighted
by Meyer et al. (2004): both the constructs are energizing forces with implica-
tions for the behavior. Pinder (1998), in fact, defined motivation as a body of
energizing forces, while Meyer and Herscovitch (2001) defined commitment as
a force connecting the individual to a course of action. This suggests that the
concept of motivation could complement commitment, which represents one of
the energizing forces activating motivated (i.e., intentional – behavior).
We think that motivation can increase or decrease over time dependent on
whether commitment itself increases or decreases. This is the reason why com-
mitment is an important source of motivation that can lead to the continuity and per-
sistence of a course of action (Brickman, 1987; Scholl, 1981). Self-Determination
Theory researchers highlighted that motivation as well as commitment is multidi-
mensional in nature and may present different forms depending on the nature of
the “psychological conditions” which are associated with it. For example, Meyer
and Herscovitch (2001) defined “desire” as the psychological condition for af-
fective commitment: the mechanism underlying it includes involvement, value
sharing, and identification. Thus, the desire at the base of the emotional bond
with an entity or a specific course of action might be the same psychological
condition that foster intrinsic motivation, integrated and identified motivation.
This aspect would lay the foundation for integrating the two concepts. Normative
commitment represents the internalization of the moral rules used to determine
whether a behavior is right. Parallel to this concept is the introjected motivation
mindset, that is, a psychological state through which people adopt a behavior in
order to meet others’ expectations and avoid sense of guilt and anxiety (Meyer
et al., 2004). In the case of continuance commitment, the nature of the regulation
of the behavior differs across its subcomponents. Indeed, recent studies (Bentein,
Vandenberg, Vandenberghe, & Stinglhamber, 2005; Stinglhamber et al., 2002)
suggested that continuance commitment subsumes two subcomponents, one that
reflects the perceived sacrifice (High sacrifice) associated with leaving, and an-
other that refers to the perception of a lack of employment alternatives (Low
alternative). As the high-sacrifice subcomponent reflects a variety of bonds with
the organization, both instrumental and nonmaterial, the motivational basis of a
behavior would reflect a motivation less externally motivated (e.g., introjected mo-
tivation) than in the case of the low-alternative subcomponent, which reflects a pure
external motivation. Thus, this study also will account for potential differences
Battistelli et al. 23
Study Overview
Two studies were conducted to examine the relationship between commitment
and motivation, evaluate their relationships to important outcomes, and investigate
whether motivation was a mediator of the relationship between commitment and
outcomes. Study 1 intended to empirically test Meyer et al.’s (2004) theoretical
model by specifically examining the relationships between the different forms
of commitment and the forms of motivation, via Structural Equations Modeling
(SEM). Using SEM, Study 2 aimed at testing commitment-motivation relation-
ships to work outcomes within an integrative model.
STUDY 1
Method
Measures
Organizational Commitment. To measure commitment, we used the Italian
version (Battistelli, Mariani, & Bellò, 2006) of the scale developed by Meyer,
Allen, and Smith (1993). Five items were used to measure AC and NC while
six items captured CC (three items for HS-CC and three items for LA-CC). A
5-point Likert-type scale was used (1 = strongly disagree; 5 = strongly agree).
The reliability of the scales was good: AC (α = .84); NC (α = .83); HS-CC (α =
.79); LA-CC (α = .75).
Motivation. The 12 items (three items per sub-scale) from the Motivation
at Work Scale (MAWS) developed by Gagné et al. (2010) were translated into
Italian using a translation-back translation procedure. Then, this measure was
validated in Italian by Galletta, Battistelli and Portoghese (2011). Typically, the
instrument asks respondents to rate the potential reasons why they are doing
their jobs. Sample items were “Because this job affords me a certain standard
of living” (external motivation, α = .71); “Because my reputation depends on
26 The Journal of Psychology
it” (introjected motivation, α = .71); “Because this job fits my personal values”
(identified motivation, α = .74); “For the moments of pleasure that this job brings
me” (intrinsic motivation, α = .79). The response format was a 5-point Likert-type
scale (1 = “absolutely not”, 2 = “a little”, 3 = “somewhat”, 4 = “a lot” and 5 =
“absolutely yes”).
Results
The analyses were performed using SEM via AMOS 7.0 (Arbuckle, 2006).
For both the measurement and structural models (Bentler, 1990; Bentler & Wu,
2005), we used the following fit indices: the Goodness of Fit Index (GFI), the
Comparative Fit Index (CFI) and the Root-Mean-Square Error of Approximation
(RMSEA: Hu & Bentler, 1998; Steiger, 1990).
Variables M SD 1 2 3 4 5 6 7 8
CFI = .91; RMSEA = .057. All factor loadings were significant. A look at path
coefficients revealed that all paths were significant (p < .05), yielding support
for Hypotheses 1a-c. More specifically, we noticed that the strongest links were
between AC and intrinsic (SE = .08, t = 7.48, γ std = .527, p < .001) and identified
motivation (SE = .09, t = 7.61, γ std = .524, p < .001). The NC, too, had a strong
relationship to introjected motivation (SE = .05, t = 3.93, γ std = .279, p < .001),
which confirms Hypothesis 1b. HS-CC was significantly related to introjected (SE
= .06, t = 2.17, γ std = .154, p < .050) and external regulation (SE = .05, t =
4.71, γ std = .274, p < .001). Last, LA-CC displayed a significant relationship
with external motivation (SE = .04, t = 2.21, γ std = .120, p < .050). The variance
explained for intrinsic motivation was 28%; for the identified motivation, it was
27%; for introjected motivation 16%; and for external motivation 10% (Figure 1).
Alternative Models
To determine whether our model was parsimonious, the hypothesized model
was compared to alternative models that included additional paths. These models
added the following paths: (a) a path from AC to introjected and external
motivation, χ 2 (2) = 12.6, p < .01; (b) a path from NC to intrinsic, identified
and external motivation, χ 2 (3) = 11.1, ns; (c) a path from HS-CC to intrinsic
and identified motivation, χ 2 (2) = 1.0, ns; (d) a path from LA-CC to intrinsic
28 The Journal of Psychology
Intrinsic
Affective .53** motivation
commitment
.52**
Identified
Normative motivation
commitment
.28**
HS Introjected
.15*
Continuance motivation
.27**
LA External
.12*
Continuance motivation
and introjected motivation, χ 2 (2) = 0.2, ns; and (e) a path from LA-CC to
identified motivation, χ 2 (1) = 4.6, p < .05.
As can be seen, models (b), (c), and (d) did not improve over the hypothe-
sized model. In contrast, models (a) and (e) did significantly improve fit. When
we added the links between AC and introjected and external motivation, the pre-
viously significant paths from LA-CC to external motivation and from HS-CC to
introjected motivation dropped to nonsignificance (β = –.04, ns, and β = .00,
ns, respectively). The best model thus included those paths added in models (a)
(AC to introjected and external motivation, β = .24, p < .01; β = –.22, p <
.05, respectively) and (e) (LA-CC to identified motivation, β = –.15, p < .01).
Its fit was good, χ 2 (320) = 809.3; GFI = .90; CFI = .92; RMSEA = .056. All
indicators loaded significantly on their reference constructs (i.e., t > |2|; p < .05).
This final alternative model was significantly better than the hypothesized model
(χ 2 (3) = 21.4, p < .001). The variance explained in intrinsic motivation was
30%; for the identified motivation it was 32%; for introjected motivation 17%;
and for external motivation 11% (Table 3).
Battistelli et al. 29
Discussion
This research was conducted to empirically test Meyer et al.’s (2004) propo-
sitions regarding relationships between commitment and motivation mindsets.
Results are in line with the authors’ hypothesis that high levels of emotional bonds
with the organization are related to autonomous forms of motivation (intrinsic and
identified). This makes us think that an emotionally involved employee, in line
with objectives and values of the organization, displays stronger internalization
of the organization’s values and tends to persist longer in his/her behavior. When
the binding force is of the normative type, a higher introjected regulation is acti-
vated. This means that employees with a sense of “obligation” to remain in their
organization because they are worried about betraying the trust they were given,
commit themselves to their job only to avoid negative feelings like guilt or to ob-
tain other people’s recognition. They do not have a real interest in their activities,
but are instead driven by reasons beyond action per se. A strong bond with one’s
organization that is based on the perception that quitting would be a great sacrifice
(HS-CC) determines a form of both introjected and external regulation. In other
words, employees who are tied to their organization due to instrumental factors
(i.e., career opportunities or the fear to lose benefits associated with seniority) or
30 The Journal of Psychology
Method
the logic underlying Meyer et al.’s (2004) integrative model, parallel forms of
motivation should mediate the relationships of commitment components to work
outcomes. The following outcomes will be examined: job satisfaction, OCB’s di-
mensions of altruism and civic virtue, professional turnover intention, and hospital
turnover intention. The following hypotheses are proposed:
Method
Measures
As not all the scales we included had previously been validated in Italian,
we used the translation-back translation procedure described by Brislin (1980)
for those scales. All items were rated on a 5-point scale ranging from 1 (strongly
disagree) to 5 (strongly agree).
Commitment and Motivation. We used the same scales as in Study 1. The
reliability of the scales was good: AC (α = .84); NC (α = .84); HS-CC (α = .80);
LA-CC (α = .75); intrinsic motivation (α = .80), identified motivation (α = .75),
introjected motivation (α = .74), and external motivation (α = .74).
Job Satisfaction. The Questionnaire of Organizational Satisfaction (QSO)
from Cortese (2001) was used. Nine items measured the job meaning aspect of
satisfaction. Sample items were “The personal growth deriving from my job” and
“The learning and training opportunity” (α = .88).
32 The Journal of Psychology
Data Analysis
As for the Study 1, we used the two-step approach suggested by Anderson
and Gerbing (1988). First, we examined the factorial structure of all measures
through CFA. In a second step, we examined the hypothesized relationships among
variables. The following fit indices were used: the Goodness of Fit Index (GFI), the
Comparative Fit Index (CFI), and the Root-Mean-Square Error of Approximation
(RMSEA).
Results
factor. This procedure separates response variance into three components: trait,
method, and random error. As Richardson, Simmering, and Sturman (2009) argue,
the first estimated model, the trait-only model, is a measurement model of a given
independent–dependent construct pair that includes a null method construct. That
is, the method construct is specified to be uncorrelated with the independent and
dependent constructs, and no path to or from the method construct is estimated.
In the second, or method-only, model the independent and dependent constructs
are null, but the paths from the method construct to all manifest indicators of the
independent and dependent constructs are estimated. The third, or trait method,
model is identical to the trait-only model, but paths from the method construct
to all the independent and dependent construct manifest indicators are added.
Last, the trait method–R model is identical to the trait method model, but the
independent–dependent construct correlation is constrained to the value obtained
from the trait-only model. If the trait-only model fits the data better than the
method-only model, there is evidence that observed variance in the independent
and dependent constructs is not due to method alone. If the trait method model
fits better than the trait-only model, there is evidence that trait-based and method
variance are present in the data. If the trait method–R model fits significantly
worse than the trait method model, there is evidence of bias because of common
method variance.
Inclusion of a latent method factor yielded a well-fitting model, χ 2 (df = 547,
N = 593) = 1051.9, GFI = .91; CFI = .94; RMSEA = .04. When comparing
χ 2 values for the “Trait/Method” and “Trait/Method–R” models, as recommended
by Richardson et al. (2009), there was no evidence of a significant worsening of
model fit indices [χ 2(101.9) (df = 80) = 95.3, ns] (see Table 4). We found that
all significant relationships held after controlling for the latent common method
variance factor, providing evidence that common method variance is not an issue
in this study.
Table 5 shows the correlations among variables. The magnitude and direction
of these correlations were consistent with predictions.
Variables M SD 1 2 3 4 5 6 7 8 9 10 11 12 13
The Journal of Psychology
Note. N = 593. OC = Organizational commitment; HS = High sacrifice; LA = Low alternative; Cronbach’s Alpha is shown in the diagonal.
∗ p < .05. ∗∗ p < .01.
Battistelli et al. 35
Altruism
.80***
-.37***
Affective Intrinsic
commitment .57*** motivation
.53*** Civic
.42***
virtue
.21** .23*
Normative Identified
commitment motivation
Job
.22*** satisfaction
.29***
.36*** -.17**
-.13**
HS Introjected
Continuance .26** motivation -.26***
commitment
Hospital
.18*** turnover
-.22*** -.13* intention
-.18**
LA External
Continuance .20*** motivation
commitment
Professional
-.12* turnover
intention
accounted for 43% of altruism, 30% of civic virtue, 51% of job satisfaction, 7%
of hospital turnover intention, and 7% of professional turnover intention.
Tests of Mediation
Results of simple and multiple mediation tests (Tables 7 and 8) revealed that
intrinsic motivation completely mediated the relationship of AC to altruism and
civic virtue, and partially mediated the relationship of AC to job satisfaction and of
AC to professional turnover intention. There was evidence of a partial mediation
effect through identified motivation for the AC-job satisfaction relationship, and
a total mediation effect for the AC-altruism relationship. Identified motivation
fully mediated the relationship between HS-CC and job satisfaction, while there
was no evidence of mediation effect through introjected motivation. Indeed, from
Table 7, one can see that the bootstrap percentile confidence intervals associated
with introjected motivation include zero, suggesting a nonsignificant mediation
effect. The 95% confidence interval bootstrap estimate for the total indirect effect
of the examined variables did not include zero, suggesting a significant total
indirect effect. Introjected motivation mediated the relationship between NC and
job satisfaction but not the relationship between NC and civic virtue and between
Product of Bootstrapping
coefficients bias-corrected 95% CI
Note. N = 593. Bootstrap sample size = 1,000. Coefficients in boldface denote mediation.
CI = Confidence interval. AC = Affective commitment; JoSat = Job satisfaction; HS-CC =
High sacrifice continuance commitment.
∗ p < .05.
38 The Journal of Psychology
Product of Bootstrapping
coefficients bias-corrected 95% CI
Note. N = 593. Bootstrap sample size = 1,000. Coefficients in boldface denote mediation. CI
= Confidence interval. AC = Affective commitment; Civ = Civic virtue; NC = Normative
commitment; JoSat = Job satisfaction; HS-CC = High sacrifice continuance commitment;
LA-CC = Low alternative continuance commitment.
∗ p < .05.
HS-CC and civic virtue. Last, there was evidence of a mediation effect by external
motivation for the relationship between LA-CC and civic virtue (Table 8).
General Discussion
motivation to OCB, job satisfaction, and turnover intention. Results from the
structural equation modeling analyses provided support for a hypothesized model
featuring mediation through motivation of commitment components’ relationships
to work outcomes.
was positive (r = .12, p < .05), but once intrinsic motivation was taken into ac-
count in the model, higher identified motivation scores predicted lower altruism
behavior. Therefore, identified motivation had no unique contribution. This result
suggests that identified motivation, although representing an autonomous form
of extrinsic motivation, is not able to regulate behavior in a fully unique way.
Since citizenship behaviors are free and autonomous, they are activated by highly
autonomous employees, with an intrinsic work motivation (cf., Tang & Ibrahim,
1998). These results only partly support Hypothesis 1 and that of mediation.
Results, furthermore, highlight the importance of autonomous motivation
forms (intrinsic motivation especially) in relation with positive work outcomes,
while controlled motivation does not have relationships with negative outcomes
(intention to quit) but shows negative relationships with positive outcomes. The
same trend is observed regarding organizational commitment. Contrary to what
was found in Study 1, HS-CC shows a positive relationship with identified moti-
vation in Study 2. This result means that the perception of sacrifice to leave the
organization results in employees identifying with the goals and values of their
own work which, in turn, transfer to higher job satisfaction. Again, Hypothesis 2
is only partly supported. These findings reveal the importance for organizations to
implement strategies capable of increasing intrinsic and identified motivation.
Last, while recent studies examined the reverse relationship, that is, of mo-
tivation to commitment (e.g., Gagné, Chemolli, Forest, & Koestner, 2008), our
research shows the fundamental mediation role of both autonomous and controlled
motivation in determining the relationships between organizational commitment
and behavioral outcomes, supporting Hypothesis 3.
Limitations
These studies have several limitations that might be addressed in further
research. First, for both of the studies, we used fully self-report measures without
the integration of objective measures such as absenteeism and real turnover. This
could raise doubts about the validity of the obtained data (Goffin & Gellatly,
2001), in particular for the study 2 where discretional behaviors such as OCBs
were analyzed. Although we showed that common method variance was not a
significant problem in the study, future research should consider the assessment
by supervisors to collect data, in order to avoid potential problems related to
common method bias.
The second limitation concerns the extent to which the findings can be gen-
eralized beyond the participants studied. In fact, both of the studies 1 and 2 have
been carried using a nurses sample, thus, the impossibility to compare our mea-
sures with data obtained in different organizational environments and different
types of employees, reduces the external validity of the research. To obtain greater
support for the examined models, it might be necessary to replicate the studies
with different populations of workers.
Battistelli et al. 41
Third, only altruism and civic virtue sub-scales for OCBs were used in this
study because they were the only two significant measures that emerged from
explorative analysis. This aspect could reduce the general validity of this measure,
as reliability analysis of civic virtue scale also showed an Alpha value below the
limit of reliability (see Nunnally, 1978). This could be probably due to the cultural
and contextual specificities of sample examined, that are different from American
culture. Civic virtue and altruism are recognized to be essential aspects of OCB
(Arshad & Sparrow, 2009; Farh et al., 2004) and the CFA of the overall measures
revealed a good factorial structure.
Another limitation is the lack of an experimental and longitudinal design. One
should be aware that there is no “remedy” for justifying causal sequence (Mathieu
& Taylor, 2006). Commitment and motivation are two dynamic processes by nature
that need longitudinal-type studies to expand the knowledge on these processes
and to investigate their evolution across time. Future studies should consider such
method and test long-term effects over outcomes such as turnover behavior and
absenteeism.
Practical Implications
These studies have some implications for human resource management. The
first study showed that organizational commitment is a base for developing work
motivation, supporting the model proposed by Meyer et al. (2004), which suggests
that commitment and motivation follow a continuum reflecting increasing degrees
of internalization. In fact, organizational commitment explained about 11% to
32% of the variance in work motivation. These results emphasize on building
strong affective commitment (Meyer & Allen, 1997) to promote the autonomous
motivation of employees.
The second study supported the premise that internalization of motivation is a
mechanism having its origin from an individual’s identification with and involve-
ment in the organization, and added how these variables combine to affect work
outcomes. These results show that organizations might benefit from fostering in-
dividuals’ affective commitment to organization and autonomous forms of work
motivation (especially intrinsic motivation), since they are positively associated
with positive outcomes and negatively related to turnover intentions. Moreover,
although in this study we analyzed discretionary behavior such as OCBs, the
combination of commitment and motivation could foster others positive outcomes
such as performance (Meyer et al., 2004). Thus, organizations should recognize
their importance and promote them among employees. This study can help focus-
ing organizational efforts identifying some important organizational management
practices to help employees to meet their needs, generate higher satisfaction,
stronger affective affiliation to the organization (lower turnover intention), and
more spontaneous positive citizenship behaviors; all elements that are necessary
to success and general organizational efficacy (e.g., Vandenberghe, 2009). As a
result, the commitment and motivation theories might drive managerial strategies
42 The Journal of Psychology
Future Directions
We wish to highlight some future guidelines that can further contribute to
the understanding of the phenomenon and overcome limitations. First of all, for
the proposed model to guarantee a greater chance of generalizing the results,
it would be useful to focus on different job categories from different organiza-
tions. Future studies could examine the role of commitment to supervisor (e. g.,
Landry, Panaccio, & Vandenberghe, 2010) to better understand the potential rela-
tionship with turnover intention from the unit. In fact, Ribelin (2003) stated that
“nurses do not leave hospitals, they leave managers” (p.18). This assertion could
be to help to understanding the importance of supervisor role in the relationship
with organizational attitudes and behaviors. Moreover, it would be interesting
to expand studies of antecedents of commitment and motivation examining the
individual, professional, and organizational aspects underlying the motivational
processes that activate organizational behaviors. Goal orientation, for example,
could be an individual factor capable of influencing behavior by means of its ef-
fects on self-regulation (cf., Kanfer 1992; VandeWalle, Brown, Cron, & Slocum,
1999), so that individuals activate motivational and cognitive processes (adaptive
or non-adaptive), with consequences on work performance. Also, a learning ori-
entation could influence intention to leave via organizational commitment (e.g.,
D’Amato & Herzfeldt, 2008). Furthermore, SDT states that the extent to which
an organization supports its employees can influence behaviors. This means that
satisfying psychological needs is crucial for organizational well-being. Among
them, the need for job autonomy could determine motivational autonomy as it
assigns responsibility and stimulates personal growth. Yet, this study examined
the commitment and motivation roles on work outcomes, as well as acknowl-
edgment that work engagement should be a positive work-related motivational
state (Schaufeli, Salanova, Gonzalez-Roma, & Bakker, 2002) that receives con-
siderable attention in research and practice (e.g., Babcock-Roberson & Strickland,
2010; Hakanen, Bakker, & Schaufeli, 2006). Then, future research could examine
the motivation-engagement-commitment relationships on work outcomes such as
OCBs, job satisfaction, and turnover intentions. Lastly, since this research has
mainly focused on the examination of commitment-motivation relationships by
assuming that commitment is a predictor of motivation, future research should
examine reciprocal relationships, as suggested by Gagné and Deci (2005).
Battistelli et al. 43
AUTHOR NOTES
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