You've heard "Work smarter, not harder.

"
Now, learn to work wiser.
L+D offers a series of learning packages designed to help staff work
more effectively. Click on each topic to learn about virtual sessions,
as well as supporting eLearning courses and other resources.

1. Building an Inclusive Organization (New!)

2. Conflict Management: An Intro
3. Creating a Culture of Accountability
4. Interpersonal Communication Skills
5. Leading through Change
6. Magical Meetings
7. Three Secrets to Influencing without
Authority (New!)
8. Time Management: Top Tips for Getting
Things Done!
9. The WorkWise Method: Five Simple
Ways to Increase Your Effectiveness

Virtual sessions are now scheduled January – November 2018!

 Title Summary Learning Objects
Building an Inclusive Organization New for 2018! Pre-Work
• FHI 360 Diversity Blast: Statistics
Increasing diversity and inclusion across • Self-assessment
our organization is a common goal. Yet, Event(s)
why is it sometimes so difficult to achieve? • July 12, 8:30-9:30 am EDT
In this session, we’ll define components of • November 8, 8:30-9:30 am EST
diversity and inclusion and explore barriers
and enablers of these principles.
Follow-Up
• Diversity doesn’t stick without
Inclusion
• Moving from Diversity to Inclusion

eLearning Courses
• Harvard ManageMentor: Diversity
• The Importance of Diversity and
the Changing Workplace
• FHI 360 Diversity Game
 Title
Conflict Management: An Intro
Summary Learning Objects
Do you embrace challenging situations—or Pre-Work
run from them? Do you give into • Conflict Handling Mode Inventory
workplace disagreements to keep the
peace—or stand your ground to fight for Event(s)
your point of view? • March 8, 8:30-9:30 am EST
In this one-hour virtual workshop we’ll
identify sources of conflict in the
workplace and explore individual styles for Follow-Up
managing conflict. We’ll also look at tools
and guidelines you can use right now to • SBI Feedback Module (1 month)
turn out of control conflict into healthy • Managing Conflicts in Meetings (3
dialogue that encourages open months)
communication and cooperative problem-
solving. eLearning Courses
• Team Management
• Working with Multigenerational
Teams
• Difficult Interactions
• SBI Feedback
 Title
Creating a Culture of Accountability
Summary
Accountability is the guiding principle that
defines how we make commitments to
one another, how we measure and report
our progress, how we interact when things
go wrong, and how much ownership we
take to get things done. Accountability,
done effectively, is a skill you can develop
just like any other skill, and while it is not a
difficult skill to acquire and hone, it does
require a high degree of conscious effort.
In this session, participants will
• Use the Connors and Smith model to
assess current workplace culture and
its effects on organizational results.
• Define desired results for your
current work team.
• Identify at least three ways to shift
the culture to achieve desired
results.
Learning Objects
Pre-Work
• Reading: Roger Connors & Tom
Smith: Change the Culture, Change
the Game - Author interview
Event(s)
• February 8, 8:30-9:30 am EST
Follow-Up
• Building a Culture of
Accountability Podcast (1 month)
• Management Crash Course (within
3 months)
• Optional: Change the Culture;
Change the Game (Connors &
Smith)
eLearning Courses
• Meeting Expectations and
Managing Up (for new managers)
• Coaching for High Performing
Teams
 Title
Interpersonal Communication Skills
Summary
Explore ways to strengthen our
interpersonal communication
skills. Participants will
• Identify personal communication
styles.
• Strategize ways to work effectively
with individuals who prefer different
styles.
• Learn a variety of communication
responses.
Learning Objects
Pre-Work
• Communication Styles Inventory
Event(s)
• January 11, 8:30-9:30 am EDT
• March 6, 10:30 pm-11:30 pm EDT
(Asia office hours on 3/7)
Follow-Up
• Ladder of Inference (within 1
month)
• Mindtools: How Good are Your
Communication Skills? (3 months)
eLearning Courses
• Developing an Interpersonal
Communication Strategy
• Tailoring Your Communication
• Identify Your Communication Style
 Title Summary
Leading through Change You don't have to come from a place of
authority to create meaningful change.
Join this session to learn effective
strategies to bring people together to
realize positive change abd evolve our
culture.
In this session, participants will
• Identify and discuss strategies for
leading change.
• Identify and discuss best practices in
communicating change with your
team.
• Develop strategies and actions for
addressing FHI 360-specific change-
related needs.
Learning Objects
Pre-Work
• Reflection activity on current
change or transition.
Event(s)
• April 12, 8:30-9:30 am EDT
• August 9, 8:30-9:30 EDT
Follow-Up
• CCL Whitepaper: Navigating
Change: A Leader’s Role (1 month)
• Change Management Matrix (3
months)
eLearning Courses
• The Manager’s Mindset
• Influencing Without Authority
 Title Summary
Magical Meetings Despite our busy workloads, meetings are
still one of the most effective ways we
plan, exchange information, collaborate,
and make important decisions for FHI 360.
So why is it that many people feel
meetings take them away from, rather
than add value to their work? Join us
for this virtual workshop to explore ways
to convene meaningful and productive
virtual meetings. You will
• Practice creative methods for various
types of meetings.
• Add at least three tools and tips to your
meeting management toolbox.
• Identify realistic alternatives to
meetings that yield the same results.
Learning Objects
Pre-Work
• A Conference Call in Real Life
• Death by Meeting video
Event(s)
• January 30, 10:30-11:30 pm EST
(Asia office hours on 1/10)
• September 13, 8:30-9:30 am EST
Follow-Up
• Harvard Business Review: How to
Run a Great Virtual Meeting
(within 1 month)
• Patrick Lencioni: Meeting
Resources for Healthy
Organizations (within 1 month)
• Nine Science-Backed Methods for
Happier, More Productive
Meetings (within 3 months)
eLearning Courses
• Meeting Management: Process
• Facilitation Core Skills
 Title Summary Learning Objects
Three Secrets to Influencing without New for 2018! Pre-Work
Authority • Video: How to Manage Your
Make yourself known as a stellar Boss—in Under five minutes!
employee by exceeding your manager’s OR
expectations and needs! “Influencing • Audiocast: former President of
without authority” is the skill to get others Ireland Mary Robinson on
to willingly cooperate and engage rather Influence without Authority
than follow directives. In this session, we’ll (Harvard Business Review)
explore three crucial skills to help establish
roles and expectations, communicate Event(s)
effectively, and influence your manager, • May 10, 8:30-9:30 am EST
colleagues, partners, or clients in
productive ways.
Follow-Up
Appropriate for middle managers and
• Harvard Business Review
individual contributors.
Managing Up Series

eLearning Courses
• Manager Essentials: Meeting
Expectations and Managing Up
 Title
Time Management: Top Tips for
Getting Things Done!
Summary
The bad news is, time flies. The good news
is, you're the pilot! This package includes
tools and strategies for improving daily
time management, as well as a list of
eLearning courses on Learns.
Learning Objects
Pre-Work
• 90-second video, Simple Truths:
Eat that Frog!
• Time Log and Analysis
Event(s)
• February 6, 10:30-11:30 pm EST
(Asia office hours on 2/7)
• October 11, 8:30-9:30 EST
Follow-Up
• Email with survey, article
• Google email re: Time
Management (within 1 month)
• The Rocks, Pebbles and Sand
Fable: How Does apply to Your
Work? (3 months)
eLearning Courses
• Dealing with time-consuming
tasks
• Personal Effectiveness Time
Planning and Prioritizing
 Title
The WorkWise Method: Five Simple
Ways to Increase Your Effectiveness
Summary
Are you accessing your full potential in
work and life? Would you like to improve
your personal effectiveness? Then join L+D
for a workshop that draws on the
successful model, “7 Habits of Highly
Effective People” by Stephen Covey.
Together, we’ll focus on five steps to help
you
• Get focused and organized
• Enhance your relationships
• Improve your communication
• Find a positive work/life balance
Learning Objects
Pre-Work
• ATD Article: Connection is
Protection from Burnout
• Self-assessment: Covey’s 7 Habits
Event(s)
• February 21, 10:30-11:30 pm EST
(Asia office hours on 2/22)
• June 14, 8:30-9:30 am EST
Follow-Up
• How to Make Work Life Balance
Work (within 1 month)
• Revisit Self-Assessment: Covey’s 7
Habits (within 3 months)
eLearning Courses
• How to write an effective email
• Feedback Essentials
• Project Management for Non-
Project Managers
• Stress Management for Everyone