LIMS Buyer's Guide PDF

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© 2006-2012, Laboratory Informatics Institute, Inc. • DO NOT reproduce or distribute without author’s permission.
Table of Contents
the LIMS Bu yer’s Guide Vend or Profiles
Welcome...................................................................Page 4 LabLynx, Inc............................................................Page 18
How Do I Find The Right LIMS— Two Fold Software Ltd...........................................Page 27
And How Much Will It Cost?...............................Page 6 LabVantage Solutions Inc.....................................Page 29
More Information Resources.....................Page 70 LabKey Software Foundation..............................Page 34
About the Authors...........................................Page 74 PerkinElmer Life & Analytic...............................Page 36
Thermo Fisher Scientific.......................................Page 38
AgileBio...................................................................Page 40
Autoscribe...............................................................Page 45
Blaze Systems Corporation..................................Page 52
A primary criterion for inclusion in the LIMS Buyer's LabWare, Inc...........................................................Page 56

Guide is public availability of pricing information. StarLIMS.................................................................Page 57
Bytewise AB............................................................Page 61
Vendors are listed in order of number of publicly
available product demonstration videos (links to Chemware, Inc.......................................................Page 63
these are included in profiles). MSC-LIMS.............................................................Page 67
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LIMS Buyer’s Guide
2012 Edition v Vol. 2, Iss. 1
W elcome to the LIMS Buyer's Guide, a publication

of the Laboratory Informatics Institute, Inc. What exactly IS a
LIMS or LIS anyway? Do I need one? What is available and how
do I compare? What about an RFI/RFQ/RFP? These are questions laboratory
professionals like yourself typically ponder upon finding themselves charged
with the mission of finding software for their lab. It can be a daunting
proposition, and there doesn’t seem to be any objective reference to help
with it all…until now!
Last year's LIMS Buyer's Guide helped thousands find what they needed,
and this year we've added more vendors, updated information and added links
to video demonstrations of their systems. All so you, the buyer, can have all
the real and accurate information you need to make decisions for your lab.
Prices — AND DEMOS — at Last!

The LIMS Buyer's Guide (LBG) is different from any buyer’s guide that has
ever come before, in that it includes pricing! For the first time you have real
information as well as pricing so you can quickly move to pursue only the
vendors and products that make sense for you and your lab. For far too long
LIMS vendors have played the “If you have to ask you can’t afford it” game,
but times have changed. The trend is toward open information. And that
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means prices have to go down as LIMS become commodities that raison d’etre. So in a very real sense, information management
labs can compare in “apples to apples” fashion. The Laboratory is the core of any lab. In a world where we use the very latest
Informatics Institute, Inc., is right in the forefront of that trend, so technology for everything else (I-phones/pads, HD and 3-D TV,
ANY lab, regardless of size or type, can have a LIMS. motion-controlled HD video games, the list is endless!), why do
And not only that, but the new edition of the LBG now also so many labs still rely on hand-written notes and spreadsheets?
includes links to any publicly available video demonstrations. The same lab that spends $100,000 on a sophisticated analytical
We think these are important in helping you make up your mind instrument hesitates when it comes to purchasing a LIMS.
about LIMS. In fact, we believe they are important enough that Why? Primarily price priorities.
we have listed each vendor according to how many they have. Since LIMS are becoming more commoditized, driving
So as you scroll or leaf through each vendor profile, remember down prices, you don’t have to make that tough decision of one
those at the beginning have the most links to videos, so be sure or the other anymore. Technology has improved and smaller
to click and view to see their products in action. As you get LIMS companies have emerged, along with affordable SaaS
towards the last listings, any product information will be pretty online subscription models that are trustworthy, so that any lab
much what you read. can put their resources where they belong—in information and
its management.
LIMS=Lab
You may know it as a LIMS (Laboratory Information LIMS Buyer's Guide
Management System) or as a LIS (Laboratory Information The LIMS Buyers Guide is here to help you wade through the
System—more commonly used in medical/clinical contexts) or mire. Use the tables, information and vendor profiles to get
maybe an LMS (Laboratory Management System). Whatever a feel for what’s out there and what may make sense for you.
you call it, it is a way to manage your lab’s data. We’ll call it all There’s information here on everything from “What Is a LIMS?”
“LIMS” for the sake of standards and simplicity. When you get to maintaining and supporting your system, with other tools and
right down to it, all labs are in the business of producing reports, resources besides. Good hunting! v
data—information. Everything else is just a means to that central
Disclosure: The LIMS Buyer’s Guide is prepared by Laboratory Informatics Institute, Inc., which is owned by John Jones, who is also owner of vendor LabLynx, Inc.
Except for LabLynx, Inc., this publication has not been authorized, sponsored or otherwise approved by vendors. All company names mentioned are
the trademarks or registered trademarks of their respective companies.
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How Do I Find the Right LIMS-
And How Much Will it Cost?
So…great, you say. LIMS are getting more affordable. Now where do I start?
I know my lab but I sure don’t know LIMS and…it’s a jungle out there!
W ell, take heart. We have compiled a shortlist of the

major players—and some minor ones—to help you
make some initial comparisons. You’ll need to size
up your lab’s needs informatics-wise as well, in order to figure
out which of them are worth investigating further. You can
ΕΕ Should we purchase licenses or “rent” through
subscription?
ΕΕ Does it need to be onsite or is a SaaS (Software as a
Service) hosted option better for us?
do that by using the Lab Questionnaire (LQ) included in the ΕΕ Is a modular or complete system better for us?
LIMSpec (see More LIMS Resources and Help). ΕΕ What is the best licensing/rental scheme for us? Site?
LIMS vary a great deal in a number of ways. Of course your Named User? Concurrent User? CPU? Workstations?
lab’s requirements in terms of the types of analysis you do,
ΕΕ What about the company? Can I trust them? Are they
reporting and data sharing constraints, instrument interfacing,
qualified?
barcoding, QA and on and on all are very important factors. But
there are other factors. Price is certainly one (although it is as
well to remember that value is ultimately what you seek rather Purchase vs. Subscribe
than just a low price). Some other considerations that are just as This didn’t used to be an option. But much like the recent trend
important: toward leasing cars rather than finding a large amount of money
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How Do I Find the Right LIMS v page 2 of 13
for up-front purchasing, labs can choose to pay only the cost to it as if you had purchased licenses, while others may not give
of services (setup, training, report configuration, instrument you the access you seek. Check with the vendor to make sure.
interfaces, data migration, custom functions, etc.) and get Ask whether you get to keep an image of the database should
started on a monthly subscription rather than buy licenses you decide to end your subscription.
outright.
When does this make sense? Subscriptions make sense Onsite vs. SaaS
primarily: A small but growing number of LIMS vendors will actually host
your system on their servers for you, or offer it “cloud”-hosted.
ΕΕ …If a large lump sum is hard to get budgeted. If your
When software is provided on the Internet for you rather
business cash flow will support the regular subscription
than having it loaded on your workstation or server, that is
fee but finding license fees is more problematic, then
called “SaaS”, or Software as a Service. Most of us already make
subscription may be right for you. But do the math. Project
copious use of SaaS whenever we “Google” something. Cloud-
costs over a reasonable period, say, five years, to make sure
hosted SaaS is characterized by multiples of servers that are load
it is a value proposition. Be sure to include maintenance
balanced so that resources are strategically used, and virtualized
and support in your figures—this is often included in a
servers are employed to create discrete custom environments.
subscription but not in a license.
To decide if SaaS is for you or if you should go the traditional
ΕΕ …If you may need to reduce the number of users. Once you route, here are some points to consider:
buy licenses, they are yours. You can’t “un-buy” them. But ΕΕ IT Department. If you have a small or overworked IT
with a subscription you can raise and lower the number of department, or none at all, then it may well make sense to
users or workstations, etc. as you need to. let the LIMS provider take care of those functions, rather
than invest in additional hardware, personnel and/or other
ΕΕ …If you may need to bail. Business decisions often need to resources just to support your LIMS. If you are a large
be dynamic. Your lab may decide to go into another area of company with an extensive and capable IT department, then
analysis and if your LIMS isn’t versatile enough to support they may prefer the LIMS and its database to reside physically
that you have wasted a lot of money and the LIMS becomes on premises.
an albatross.
ΕΕ Security. This is often cited as a reason to keep a LIMS on
On the other hand, it may be important to you to have the LIMS lab premises. The truth is, if the vendor uses a SAS-70 or SAS
source code. Some subscriptions allow you just as much access 70 Type II data center to host, with GxP SOPs, your system
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and data are probably a lot safer than on a typical business select from to constitute your completed system, while others
infrastructure! Check with the vendor to make sure. come complete with all the functionality available. Those whose
LIMS are modular espouse the benefit of only paying for the
ΕΕ Vendor Stability. If you decide to have your system hosted, functionality you need. Those whose LIMS come as a single
make sure it’s not by Bob and his buddy in their basement. complete package say labs won’t need to pay extra for any add-
They need to have been around awhile and have solid ons. Who’s right? Well, it depends. If buying modules means you
references and good customer service, or you may not sleep need one module for sample tracking and another for data entry
too soundly knowing your business is in their hands! and still another to generate reports, etc….then it may not be long
before you have run up a sizable bill just to get basic standard
ΕΕ Guarantee. A reputable SaaS host will guarantee you high
functionality. That is especially true if the modules require hourly
availability, approaching 100% up time, with quick and
services to implement. If the modules tend to be industry-specific
responsive catastrophe response. Their great degree of
and pretty much complete for each, then they may make sense.
redundant components and infrastructure (power, cooling,
The bottom line is…the bottom line. Make sure you compare
etc.) allows them to do that.
apples to apples and identify all costs associated with getting all
the functionality you need.
Named Users vs. Concurrent Users

It’s important to be clear when comparing license fees. One
The bottom line is...the bottom line. distinction that should be made is the difference between
Make sure you compare apples to apples named users and concurrent users. If a vendor charges by
named users, then if you have 30 people who will ever use
and identify all costs associated with getting the LIMS at any time you will need 30 licenses. If the vendor
all the functionality you need. charges by concurrent users, then you only need enough licenses
to cover the number of users who are likely to be on the system
at the same time. Typically in a lab with 30 staff, you might need
a maximum of 20 concurrent user licenses. This is reduced even
further if you have sites in other parts of the world whose work
Modular vs. Complete days are different.
Some LIMS are offered as a collection of modules for you to
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The Company Use the LIMSpec

As important as the LIMS and its functions are to you, the To be sure you assess correctly, use the
company is at least as important. Make no mistake, this is a LIMSpec forms that are included in
relationship you are entering into. This is not like selecting a piece the More LIMS Resources and Help
of furniture. A LIMS is a living, breathing, dynamic entity, and section of this Buyers Guide. The
you’ll need to interact with the vendor from time to time even System Questionnaire (SQ) includes
with the most trouble-free system. Of course that interaction an exhaustive collection of questions
will be particularly intense in the beginning as they provide to ask a vendor about the system
installation or provisioning, training and all the other services to itself, neatly categorized by general
get things set up for you. Take your cue from your initial dealings functional area. It also contains a
with them. Of course you will want references, but also consider Vendor Questionnaire (VQ) which
how you are treated during the sales “courtship”. Just like in any does the same thing with regard to the
relationship, they will be presenting their best side to you then. vendor company.
If that isn’t very impressive (slow to return calls or emails, not The following are the functions you
following through with what they say, etc.) then you can bet it will should expect to see demonstrated in
be much worse once you are their customer. a full-function LIMS.
So yes, do the usual things in researching their years in
Basic/Core Functions
business, size and qualifications of their staff, references, etc. But
and Features
ask yourself if you would be comfortable doing business with the
(You should expect these to
person on the end of the telephone in the long term.
be available in your LIMS.)
The Functionality ΕΕ Audit Trail: The LIMS
And now we come to what probably has weighed most on your keeps track of all user
mind since you had the first idea you might need a LIMS (other activity and/or targeted
than price): functions and features. The functionality of what activity. This is essential in
the LIMS can do is paramount, so it is important that, first, you highly regulated labs like
have an idea of what a LIMS can do, and then you can begin to those regulated by the
decide which functions and features you need or want. EPA or subject to 21
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CFR part 11 and most or all government labs. or photographic. You should be able to enter them directly
off of instruments or by hand, choose whether they appear
ΕΕ Barcoding: Tracking samples by barcode vastly reduces on reports, modify them if authorized, flag for review, etc.
or eliminates transcribing errors, and helps in pulling up
the right sample information when logging in. Barcode ΕΕ Data Warehousing and Mining: You may need to access
printers and scanners are inexpensive, and the benefits are historical data and perhaps identify and chart trends. It
significant. You may not really need it yet, but you’ll want to should be an easy and painless operation, and not require
you to build SQL queries!
have that option in the future at the very least.
ΕΕ Document Management: Management of methods, SOPs,
ΕΕ Batching: Most labs create analytical batches, independent
MSDSs and other documents the lab needs to track and
of whether they have come in as particular groups or
access should be a part of today’s LIMS standard functions
projects or not. as well. In many labs it is also important that the LIMS
ΕΕ Chain Of Custody: The Chain of Custody, or COC, is control versioning and a review process including use of
important in most labs. You need to track samples from electronic signatures.
the time they enter the lab, to the time they are completed ΕΕ Electronic Data Exchange: The transfer of information
and disposed of, and that goes for for stocks, standards between the LIMS and outside entities is a standard
and reagents as well. You should be able to print a COC function you should expect. This includes instrument data
anytime, with barcodes if used. (one or both directions), remote sample collection data,
PDA/Tablet data, Excel import and export, interactions
ΕΕ Configurable Setup: If the LIMS is too rigid and forces with other software or databases (e.g. accounting, ERP) and
you to conform to its ways of doing things, the change other file transfers.
management of its implementation can be over-stressful.
A good LIMS lets you input and configure your users and ΕΕ Event-Driven Actions: The LIMS should be able to take
passwords, job profiles, departments, contacts, picklists, etc., defined actions upon specified events. For instance, it may
exactly as you need to. Even more importantly it should also email someone to approve a set of results upon completion
allow for setting up tests/methods, analytes, specifications, of data entry, or notify through an alert system when an
limits, alerts and the like exactly as you require.
analyst has samples that have come in and are ready to be
ΕΕ Data Entry: The LIMS should support the entering of all processed. You should be able to configure your own in
types of results you are likely to encounter, whether numeric, addition to any defaults.
alphabetic (ND, Present, etc.), symbols/operators (>.022, etc.)
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ΕΕ Faxing & Emailing Reports: This ability should be able to some features. Some of these are:
be manual, automatic or semi-automatic. Where required, 1. Simple and quick—whether it’s a single sample or two
it should be HIPAA-compliant. hundred.
ΕΕ Formulas: Tests may require that calculations be performed 2. Includes the right info—All the fields you need when
on results, and these may need to factor in other results. you need them—and ONLY the ones you need!
The LIMS should support that so that these are done 3. Flexible—If your needs change over time you may need
automatically, and also allow you to create new formulas to adjust the way login works.
and modify existing ones, checking that the formula is valid.
4. Intelligent—If you enter a sample type of “bread” it
ΕΕ Instrument Calibration & Maintenance: The LIMS shouldn’t ask you how many liters…
should keep track of all of your instrument information, Additionally, it should support your ways of processing
which tests it is assigned to, who can use it, etc., and samples: by lot, project, case, etc. or as single samples or
calibration and maintenance schedules and history, helping specimens.
you keep them in service and used properly, even alerting
you when maintenance is coming due. ΕΕ Multiple Locations/Departments: The defining of
different locations and/or departments should be
ΕΕ Instrument Interfacing: Different LIMS have different supported. You should have the ability to separate access
methods for interfacing with your analytical instruments. between them strategically.
It’s important to ask how a prospective LIMS goes about
it—and how it is priced and how much it will cost you. ΕΕ Regulatory Compliance: There are quite a few regulations
and standards that apply to various types of labs, and you’ll
ΕΕ Inventory: Expect the LIMS to be able to keep track of need to make sure the LIMS supports the ones important to
your stocks, standards and reagents, as well as samples you. Although it is always the lab and its practices that are
themselves. You should be able to define storage locations regulated, the LIMS must support that compliance.
and track their movements as well as levels. You may even
be able to set alerts or emails for when stocks get low. ΕΕ Reporting: At the end of the day this is the whole point
of a lab. You should be able to generate internal, informal
ΕΕ Login/Accession: Of course logging in samples is a basic reports as well as formal COAs, etc. They should be able
function in any LIMS. However, you’ll want to make sure of to be generated automatically, semi-automatically or on
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demand, and only be accessible to permitted parties. The ΕΕ Trending/Control Charting:

LIMS should be smart enough to let you decide what to Although Statistical Process
report and what not to. Control (SPC) software
is specifically designed
ΕΕ Review/Approval: You should be able to define as many to provide you with
stages of review or approval as necessary, and specify intense graphing and
those authorized to do so. They should be able to designate trending capabilities,
samples for re-run, approval or cancellation (start over), a LIMS should offer you
and log any notes.
ΕΕ Sample Management and Tracking: Of course this is

central to the LIMS. It should have a configurable sample ID
numbering scheme, support barcoding, track whereabouts
and status, assign analysis and personnel, allow for grouping,
batching and aliquots or sub-samples, etc. You should be able
to look up a given sample and its status easily.
ΕΕ Scheduling/Calendar: Whether or not you receive samples standard control charting

on a regular basis, the scheduling function can help you and trending functionality.
with allocating resources, tracking equipment maintenance, If not, see if it can come
shelf life and other time-sensitive items. It should contain bundled with an SPC or
interface with one in a cost-
alert functionality as well to let you know when something
effective manner.
is coming up.
ΕΕ Version Control: GxP and
ΕΕ Training Tracking: Keeping track of analyst certifications
regulated environments
is important. The LIMS should help you do that, and help require that you version
make sure that only those qualified for a given test are not only documents, but
assigned to that test. tests/methods, analytes,
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limits, configuration changes, software upgrades, etc. ΕΕ Complaints and Corrective Actions: Some LIMS come
Check that the LIMS is okay in that department. equipped with a built-in Help Desk or Issue Management
facility, which is a definite benefit for labs who deal with
ΕΕ Work Load Management: Supervisory personnel need to customers, whether internal or external.
be able to keep tabs on resource allocation. At a minimum
the LIMS needs to provide quick and easy access to ΕΕ Customer Relationship Management (CRM): LIMS-based
analyst worklists and lab or department-level worklists, to CRM especially helps in billing and inventory control, as well
maximize efficiency. as just keeping track of which samples belong to whom.
ΕΕ Workflow: Don’t contort to what the software dictates.

Once upon a time, LIMS were custom written for each lab,
so the LIMS reflected exactly what they did. Unfortunately,
any changes to that meant costly development to keep up. Nowadays any good quality LIMS is flexible
Nowadays any good quality LIMS is flexible enough to let enough to let you decide what your workflow is.
you decide what your workflow is. In fact, you should be
able to set up as many and different workflows as you like, In fact, you should be able to set up as many
change them whenever it suits you…and choose not to and different workflows as you like,
follow them if necessary.
change them whenever it suits you...
Some Nice Things To Have
(Not for everybody, but great if you can get them!)
and choose not to follow them if necessary.
ΕΕ Case Management: Not all LIMS are comfortable in the

forensic or clinical arenas where information is managed by
case. Many in these areas are more familiar with the term ΕΕ Electronic Laboratory Notebook (ELN): As LIMS and LIS
“LIS” as being vaguely more suited to those disciplines. The have merged, many include an ELN. If so, you can avoid the
distinction has now largely disappeared, however, and a need for a 3rd party application.
number of LIMS fully support comprehensive case-centric
information management.
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ΕΕ ERP/Accounting Interfaces: Not all LIMS will link to ΕΕ SCADA Interfacing: If you use SCADA (Supervisory
other systems—or if they can it might not be pretty. If you Control And Data Acquisition), double-check that (a)
require that, check out the details. the LIMS has the capability and (b) the vendor and/or
consultant has the expertise to link them up.
ΕΕ Invoicing: If invoicing is important for your lab, check
whether the LIMS has that function. You may need—or ΕΕ Stability Management: If you do stability studies, check
want—to use a 3rd party invoicing package, but you may that the LIMS supports it, as not all of them do.
not need to.
ΕΕ Web Access: Is the LIMS web browser based or web
ΕΕ Product Specification Management: In manufacturing or enabled? If you would like it to be able to support
any kind of QA/QC you may need to manage specifications/ hyperlinks and web data exchange, be accessible from
limits. Some LIMS are able to provide that out of the box, remote sites or home, etc., make sure you choose one that is
some offer it as an add-on or alternative module and some comfortable with the web.
may just not be up to the task. Check to be sure. ΕΕ Web Portal: Probably the most popular feature we at the
ΕΕ Project Management: Some LIMS are good at tracking LIMSinstitute are seeing labs ask for today is a client-facing
web portal. Customers, whether internal or external, are
samples but not so good at handling projects. Make sure
demanding the functionality they see everywhere around
you communicate your needs in that area and find out
them: the ability to log in to a web page and submit analysis
whether the LIMS you are considering supports them.
requests, see reports and/or current status of their samples.
ΕΕ RFID: Radio Frequency Identification is an alternative to
How Much Will It Cost?
barcoding when identifying samples and other items. If you
OK, you have an idea about things to look for in the company
are interested in using it, check that the LIMS will support it.
and its products. What you probably don’t know is what the
ΕΕ Quoting: A LIMS may even include an invoicing function price tag is likely to be. Heck, most of us don’t even know how
but be unable to generate quotes—ask specifically. LIMS vendors price their products or what is involved, much
less how much they actually cost!
ΕΕ Safety Tracking & Compliance: If your lab needs to keep Well, it’s time to shed some light on all of that. Here’s the deal:
on top of safety compliance issues, you will have to ask
about that fuction (it isn’t standard).
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There are three components to the pricing for any LIMS. Subscriptions
These are: These include two possible items:
1. Licenses 1. Rented or SaaS LIMS
2. Subscriptions 2. Annual Maintenance, Support &
3. Services Warranty (MSW)
The LIMS itself is never, ever, the entire cost. LIMS are complex The LIMS rental is equivalent to the
creatures and your lab, even if it’s small, is fairly complex, too. license, but isn’t a lump sum you have to
If you think about it, you don’t even use something as simple come up with up front. These can run
as Microsoft’s Outlook mail program without some amount of anywhere from a couple of hundred
setup. How much more is that true for a program designed to dollars a month for a single user up to
support all of your testing, sample tracking, results entry, etc. maybe $2000 or so for 20+ users. Just like
Let’s go over what’s involved and how much it’s going to cost. purchased licenses, however, these can
Licenses be priced by site, concurrent or named
If the LIMS is a purchased license type (as opposed to rented/ users, etc. so make sure you try your
subscription), then you will of course have to pay for those. best to compare like with like or at least
Keep in mind what we said earlier about named vs. concurrent factor these considerations in as you
user pricing. Other methods include by site, by CPU or server, shop. And your rental may be annual
by workstation or by unlimited user corporate level licensing. instead of monthly. In pretty much all
The lack of standardization in this area has probably contributed cases it does include all IT services
as much as anything to the vagueness that has surrounded LIMS and maintenance, support and
pricing for so long. Ironically, of the three pricing components, warranty, including updates, at a
this is the one that is simplest to figure out. specified level.
The vendor profiles in the next chapter bring you pricing The second type of
information for licenses for the vendors included. In fact, that subscription cost is annual
was the primary criterion for inclusion—their pricing had to be MSW, and you need to factor
either publicly available or they had to supply it to us. Review that into your budgeting if
and compare, but make sure you factor in pricing method! you are buying LIMS licenses.
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Typically it is priced at around 15% of the license fee, and is Basic Implementation Services:
available at graduated levels. A certain level may be standard Kickoff Meeting (Planning, coordination, communication
for a certain number of licenses—say, 10 hours of support and procedures, etc.)
additional services available at $200 hr for a 10-concurrent user
LIMS—but you can buy a higher level of support (and cheaper Training
rate for additional services) if you want to pay extra. Setup (Enter users, configure profiles, departments, tests,
One thing to keep in mind: trying to avoid an MSW is a false screens, etc.)
economy. You will certainly need coverage as you go through
Create Main Report(s)
your first year. If you think you can then drop it, think again. A
modern LIMS should be built on technology that can give it a Go Live Support
much longer life span than those in years past. That is dependent
on staying updated. If you lose that update path your LIMS will Additional or Optional Services:
expire prematurely. If you decide later to renew MSW you may Instrument Interfaces
find yourself liable for the missed years, before the vendor will Additional Reports
bring you current.
Data migration from a previous system
Services Interfaces to other systems or databases
Ah yes, services…here’s where many a LIMS acquisition goes
awry. Your LIMS is a function of both the cost of the LIMS itself, Special customizations
whether a subscription or license, plus the services involved in Configure Web Portal
its implementation, plus, in the case of a licensed LIMS, annual
Validation
MSW. Many first-time LIMS buyers neglect to factor in the cost
of services when budgeting. Standards Certification support
As mentioned earlier, any LIMS will require services to get There may be other services you’ll need. Rates for services vary
going, and you may want more if there are extras you need or from vendor to vendor, but a good rule of thumb for initial
want. Services break down more or less like this: budgeting purposes is to figure service costs to be roughly equal
to the licensing cost—or to a year’s worth of LIMS subscription.
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Now…Happy Hunting!
The information in this guide will give you a real head start as
you cut a swath through the LIMS forest, serving as a handy aid
to making sense of the current landscape. You will find useful The LIMS itself is never, ever, the entire cost.
profiles of some of the main LIMS vendors in the next section, the
LIMS Directory, along with pricing information and examples. LIMS are complex creatures and your lab,
Use it as a reference point to get you started, then use the even if it's small, is fairly complex, too.
LIMSpec process to help you through as you research, select and
maintain your LIMS. Good luck! v
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Vendor Profile
Abstract
LabLynx, Inc.
LabLynx, Inc. is a privately owned, funded and managed company, based
in Atlanta (Smyrna), GA. Their flagship product is the ELab Laboratory
Information Management System (LIMS), which is web browser-based and
2400 Lake Park Drive, Suite 435 v Atlanta, GA 30080 highly configurable to individual laboratory needs. LabLynx introduced
Tel: 770-859-1992 v Fax: 678-391-6982 the world’s first true web browser-based LIMS, at Pittcon in 1997, and
have continued to leverage vanguard technology trends. Today LabLynx
sales@lablynx.com v www.lablynx.com
offers its ELab LIMS as the cloud-hosted webLIMS subscription as well as
by purchased license.
LabLynx personnel include IT professionals and laboratory professionals,

with experience as chemists, lab project managers, laboratory QA/QC
Products officers, commercial laboratory managers, and chemical and process
engineers. LabLynx has been a leader in establishing the paradigm of the
• ELab LIMS LIMS as a total laboratory solution, rather than just a means to track
(purchased licenses,
samples. Its current direction is very much in the area of SaaS (Software
either hosted or onsite)
as a Service), cloud-hosted applications and resources, and diversification
• webLIMS to serve the entire laboratory and scientific community informatics
(same LIMS— needs. LabLynx established the Laboratory Informatics Institute, Inc., a
ELab—but monthly standards and advocacy body to advance laboratory informatics generally
hosted subscription, in 2006. Uniquely, LabLynx offers cloud hosting of its ELab LIMS onsite
no license fee) customers at any time free of charge, as long as annual maintenance
agreement is in place. John Jones, owner of the Laboratory Informatics
Institute, Inc., is also the owner of LabLynx, Inc.
These prices are based on the vendor price lists published or provided at the time this document was published. Prices may change at any time. Please contact the vendor to get a price list and quote
specific to your needs. Every effort has been made by Laboratory Informatics Institute, Inc. to ensure accuracy of this information. DO NOT use this information as a basis for pricing your needs.
17
LabLynx, Inc. v page 2 of 9
LIMS Function/Feature Overview

In selecting a LIMS, functionality is key. From the core modules to those tuned for specific industry needs, to the many tools,
functions and resources it includes, ELab demonstrates just how far we have brought the industry from the days when a LIMS
was just an expensive and inflexible sample tracker. Browse the library of functions that are available with the ELab LIMS, whether
onsite or hosted webLIMS: (PRICE: ALL INCLUDED IN LIMS)
• Sample Login (Sample-Based, Project-Based, Case-Based, • handheld & Tablet Device Integration
Study-based) Accessioning, etc. Whether transmitted or wired, these are fully supported in
The ELab suite offers very user-friendly and flexible ways the ELab LIMS suite. ELab's ability to support various means
to log in samples. Link any documents and assign tests/ of data transfer helps you comply with GAMP, GALP, and
processes/paths to match your workflow. Set it up to require other standards and regulations.
only what you need, reducing drastically the time spent in • workload management
logging, receiving and approving samples and their results. Assign workloads according to criteria you define. You can
You can also set regular events so you're always on top of your designate responsibility for any samples, batches or other
workload. Variations for cases (forensics, clinical), projects/ items based on location, qualification or other criteria, and
lots (R&D, commercial, manufacturing, QA) etc. and sample see at a glance each analyst’s assignments.
points (Water/Wastewater, environmental) are all included in
ELab's flexible repertoire. • workflow
Configure your system to fit the workflow of your laboratory,
• BATCHING not the other way around. You can set as many processes
ELab allows you to create batches for both samples & results, as you like and pick the ones you need for any sample
set tests/paths, add/edit and approve results at that level. requirements.
• BARcoding • scheduling
ELab fully supports Barcoding, and can generate labels either The Scheduler tool in ELab allows you to define regular
automatically/scheduled or on a sample-by-sample basis. intervals for anything, including sample/batch receipt,
ELab's barcoding enables you to track inventory, samples, instrument calibration/maintenance, training courses, shelf
etc. And it simplifies sample login, speeding up all of these life and any other items. It includes the ability to set holidays
processes while ensuring accurate data transfer. and time off.
18
• multi-location support • sample results entry

Locate Elab on a server anywhere you select—even choose This can be done either by instrument interface or manually,
to have us host it for you. Your personnel and customers with definable limits, calculations, etc. All character types
can log on using their web browser from anywhere there is are supported, and you can even enter comments or load
Internet access. The days of loading an application onto every pictures.
workstation in every building are past. • calculations
• sample analysis Perform a variety of types of calculations in ELab, including
The tests and paths for samples are all assignable in ELab, and standard arithmetic plus Log base 10, Exponent, and Absolute
results either entered manually or directly from instruments. Value. Standard QC type calcs include % Recovery of QC Spike,
View them, report them and/or perform calculations, export etc. Results from other tests may be included in calculations.
to Excel, add documents/pictures etc. It’s all part of the • sample management & Tracking
service. Users can track the Check-in, Check-out, Transfer and
• QA/QC Disposition of samples and other items through the laboratory,
ELab supports all QA/QC functions. You can either create documenting all movement, date/time and identity of the user
templates to apply as desired, or you can create QC samples performing the actions.
on an ad hoc basis. Includes out-of-limit flagging, formulas, • reporting
charting/trending and more. ELab’s reporting capabilities are comprehensive. You get
• Instrument interfacing standard reports you can configure as you like, or create
ELab readily interfaces with any instrument that produces custom reports using its Active reporting tool or database
a text file. The advantages are clear: vast savings in time and reporting tools (Reporting Services, etc.). Or call up
elimination of the potential for error in transcription. information you need and make a new screen or export to
• Electronic data exchange Excel.
This is supported in the system in many forms, from • trending/control charting
instrument results upload to integration with third party Any data are easily exported to Excel for charting of trends,
software and electronic reporting to systems like eLexnet or from QA/QC limit performance to instrument maintenance
other government-mandated protocols, or ERP, accounting or history, personnel training data etc. Or you can use ELab own
other systems. control charting function, whichever suits your needs best!
19
• faxing & emailing reports documents, and the Scheduler tells you when these tasks
Any reports generated in ELab may be printed out and faxed, are due to be performed. Their details are all there for you,
or exported in any of a variety of formats. And you can use including model and serial number, date of purchase, assigned
scheduled or event-based triggers to automate if you like. tests, authorized analysts, etc.
• audit trails • inventory
ELab provides audit trail capabilities to meet any security or You can organize and track any items in the LIMS, grouping
regulatory standards. them according to specific criteria (origin, supplier, assigned
Any modifications made to information are stamped with that tests, expiry date, etc.) if you like, and keep track of their storage
user’s identification and the system level date and time. Users and usage. And when stacks are low, ELab lets you know.
are required to enter a reason for result changes, and the • training tracking
system captures the newly entered result as well as the edited The Training Tracking module in ELab makes sure you stay
result. Audit trail can be full or targeted. abreast of completed courses and certifications for all of your
• chain of custody personnel, and alerts you when additional training is required
Chain of Custody is of course an essential part of many labs. to maintain certifications. Any associated documents may be
ELab fully supports it to NELAC/NELAP standards. Samples uploaded into the system for easy access and organization.
and any other items are tracked from the time they are logged • event driven alerts
in to disposal, and you can print a COC any time. ELab supports any number of alert definitions, triggered
• document management according to your requirements. They may also trigger
The Document Manager functionality in ELab lets you events such as emails based on user-defined criteria.
upload and retrieve documents of any kind for associating • multi-language support
with samples, results, personnel, customers, instrument LabLynx' ELab LIMS suite supports any language through its
maintenance tracking or other items/functions, or to print data-driven design, making it an ideal solution for multinational
out, export or email, etc. Versioning is forced where required. businesses. And time zone differences are no issue. ELab can
• Instrument calibration & Maintenance be configured to support all of the facets of multinational
The Instruments area in ELab keeps track of all maintenance/ deployment.
calibration, including any uploaded receipts or other
20
• support for industry standard evenly across different procedures and tracking all data
compliance initiatives: necessary to support the lab in meeting this standard. See
ASCLD, NELAC, 21 CFR Part 11, CLIA, GALP/GAMP, the video link at the end of this section.
HL7, HIPAA, Section 508, ISO17025, ASTM, IEEE, ACS... • Version control of tests, parameters,
ELab is currently deployed in many different laboratory limits, reports, configuration changes,
environments, including governmental labs which involve software upgrades, etc.
sensitive data, like the US Customs Department, State In compliance with GALP and other laboratory standards, ELab
Departments of Agriculture, forensic labs and more. All forces versioning on all relevant changes to data in the system.
known regulatory compliance standards are supported by the All changes are date time-stamped, and further information
LabLynx ELab LIMS suite, including: is captured as discussed in Audit Trails, above. All software
1. HL7: For this standard we use a translation table that any upgrades are also version controlled and targeted so that
data exported to HL7-specific entities must pass through. custom laboratory modifications/additions are not affected.
2. 21 CFR Part 11 and 40 CFR 3: ELab meets FDA and • user configurable database tables,
EPA requirements in that electronic signatures and fields and other DB objects, screens,
documents are stored in the system database and only calculations, workflow, business
accessible by authorized personnel based on login. logic, reports, charts, external system
These data are securely and accurately transmitted to interfaces
appropriate parties for reporting and data sharing. Because of ELab's data-driven design, virtually every aspect of
3. Section 508: The LabLynx ELab LIMS suite offers the the application is user-configurable. Use ELab out of the box
best disabled accessibility available since it is Windows or tailor it to your own preferences.
browser based and thus configurable to the Microsoft • configurable tests, parameters, limits, etc.
Windows accessibility options native to that operating LabLynx has designed ELab to fit your workflow, rather
system. than make you change your ways of doing things to suit the
4. ISO/IEC 17025: The items for this accreditation are both software. Define processes, tests, sample or batch paths and all
managerial and technical, and are aimed at traceability, of the associated parameters/limits. And you can link them to
standardization and consistency. The ELab suite supports particular customers, sample types, routes, or any other entities
all of the applicable areas, applying methodologies that make sense for your operation. And once you do, feel free
21
LabLynx, Inc. page 6 of 9 v
to change them anytime you like; they are not hard-coded.

• Configurable Security Demonstrations
ELab allows you to configure your access permissions from • LIMS: The Laboratory ERP
micro to macro level. From individual screens, tests or • LabLynx: A Guide to the Company
processes, to job function, department or laboratory location,
user access can be precisely defined. • The LabLynx ELab LIMS suite for Agriculture
• Data Mining and Data Warehouse • The LabLynx ELab LIMS for Water/Wastewater and
Use ELab’s archive menu item to look up data and use them Environmental Labs
for reports, charting, trending, etc. And we can migrate in • The LabLynx ELab LIMS for Medical Examiners
your old LIMS data so you have full continuity.
• The LabLynx ELab LIMS for Pharmaceutical Labs
• Knowledge Management • The LabLynx ELab LIMS suite for FOG (no Narration)
The ELab LIMS suite is really your way of storing and
accessing all of the knowledge/information that exists in • LIMS and ISO 17025
your laboratory. Sample tracking is only part of it. Results, • Sample Login and Receiving in ELab
reports, trending, emails, pricing, invoicing, notes, training
• Sample Receiving – In Depth
and instrument maintenance tracking... The ELab LIMS suite
helps you manage it all. • Accessioning (Local and Remote)
• Data Entry - Manual, Bulk, Importing, and Instrument
Interfaces
• External Interfaces, Queries and Exporting Data
• Case Coordination in ELab
• Project Receiving in the ELab LIMS suite
• Benchsheets
• Analysis Price Quoting and Invoicing in ELab
• Invoicing- Special Pricing, Editing and Tracking Invoices
22
• e-Signatures in the LabLynx ELab LIMS suite • Security Access Control

• Password Management and Session Timeout • Audit Trail
• Work Assignment and Tracking • Results Trending, QC Charting and Limits Update
• Inventory of Stocks, Standards and Reagents • Analyte/Parameter and Test Group Management
• Creating Storage Locations • Creating and Managing Picklists
• Changing Field Captions/Labels • LabLynx ELab LIMS System Setup
• Instrument Calibration and Maintenance Management • Training/Certification Tracking
• Creating Custom Reports in the LabLynx ELab LIMS suite • Forensic Case Management (No Narration)
• Tracking and Versioning Reports • The LabLynx ELab LIMS suite: Key Topics
23
LIMS Produc t Pric e Li st (Available online at http://2010prices.lablynx.com)

# of Con-
Part Number Description current Users Price Unit Price
LLX-ELBS-01 ELab SQL Edition for 1 Concurrent User 1 $5,000.00 $ 5,000.00
LLX-ELBS-02 ELab SQL Edition for 2 Concurrent Users 2 $9,500.00 $4,750.00
LLX-ELBS-UL ELab SQL Edition for Unlimited Concurrent Users Unlimited $275,000.00
LLX-ELBO-10 ELab Oracle Edition for 10 Concurrent Users 10 $65,000.00 $6,500.00
LLX-ELBO-UL ELab Oracle Edition for Unlimited Concurrent Users Unlimited $475,000.00
LLX-WLM-01 webLIMS.com (SaaS) Edition for 1 Concurrent User 1 $300.00 $300.00
(prices quoted are per month)
LLX-WLM-02 webLIMS.com (SaaS) Edition for 2 Concurrent Users 2 $500.00 $250.00
LLX-WLM-05 webLIMS.com (SaaS) Edition for 5 Concurrent Users 5 $800.00 $160.00
LLX-WLM-10 webLIMS.com (SaaS) Edition for 10 Concurrent Users 10 $1,250.00 $125.00
24
# of Con-
Part Number Description current Users Price Unit Price
LLX-WLM-UL webLIMS.com (SaaS) Edition for Unlimited Concurrent Unlimited $7,500.00
Users (prices quoted are per month)
LIMs maintenance, warr Anty, support & service pl ans

Ann.
Maintenance Service &
& Support Support Support Maintenance, Support &
Plans Maintenance Hrs. Incl. Hours Services Costs Special Notes
Bronze: 1 Year of unlimited 4 8am to 5pm 15% of total license fee. Minimum This plan is included at no charge
updates and upgrades EST, excluding $3,500 per year. Hourly Services & to all webLIMS accounts with 1-9
and warranty Holidays Support at $185/Hr. concurrent users
Silver: 1 Year of unlimited 16 8am to 5pm 15% of total license fee. Minimum This plan is included at no charge
updates and upgrades EST, excluding $4,500 per year. Hourly Services & to all webLIMS accounts with 10-
and warranty Holidays Support at $175/Hr. 24 concurrent users
Gold: 1 Year of unlimited 24 8am to 5pm 15% of total license fee. Minimum This plan is included at no charge
updates and upgrades EST, excluding $7,500 per year. Hourly Services & to all webLIMS accounts with 25-
and warranty Holidays Support at $150/Hr. 74 concurrent users
Platinum: 1 Year of unlimited 40 24 hours per 15% of total license fee. Minimum This plan is included at no charge
updates and upgrades day / 7 Days per $20,000 per year. Hourly Services & to all webLIMS accounts with 75+
and warranty week Support at $125/Hr. concurrent users
25
Vendor Profile
Products
ΕΕ Qualoupe LIMS Two Fold Software Limited
Suite 13475, 2nd Floor v 145-157 St John Street London, EC1V 4PY
Abstract Tel: +44 845 8055182 v Contact: Ron Kessels
info@twofold-software.com v www.twofold-software.com
Newcomer Two Fold Software
was founded in 2010 “to deliver
affordable business software
worldwide to companies of all
sizes”. Based in London/Benelux,
Two Fold is headed by Ron About Qualoupe LIMS
Kessels, who believes businesses Qualoupe, according to Two Fold, offers “major productivity gains, improved quality
in the small to medium market management and reporting flexibility, and features an intuitive, configurable user
sector have historically been interface designed to enhance the user experience and revolutionize workflow”.
barred from growth that a LIMS Qualoupe is, they say, easy to install and “Quick to Go Live”. The Web-based Qualoupe
makes possible because of the high user-customizable interface is principally icon-driven and features uncluttered screens
cost of LIMS. Their goals are to using a Just Enough Information Model (JEIM) that requires minimal mouse clicks to
provide carefully designed, quality operate. For most applications there are a maximum of four action buttons located in
software that is fit for purpose the same area of each screen to simplify user operation.
and has a modern, intuitive,
configurable user interface. Two
Fold believes they have priced
their LIMS so that even the These prices are based on the vendor price lists published or provided at the time this document was published. Prices may change at any time.
smallest companies can afford it. Please contact the vendor to get a price list and quote specific to your needs. Every effort has been made by Laboratory Informatics Institute, Inc.
to ensure accuracy of this information. DO NOT use this information as a basis for pricing your needs.
All company and product names are trademarks or registered trademarks of their respective companies. Two Fold Software Limited has not authorized, sponsored or approved this publication.
26
Two Fold Software Limited page 2 of 2 v
LIMS Function Demonstrations

Feature Overview • Qualoupe LIMS User Interface
• Sample Management • Qualoupe LIMS Sample Validation
(registration-planning-results-
validation-reporting) • Logging a Sample Into Qualoupe LIMS
• Workflow Management • Qualoupe LIMS Worklist
• Reduced Testing • Qualoupe LIMS Sample Approval
• Instrument Connections • Qualoupe LIMS Sample Results Entry
• Instrument Management • Qualoupe LIMS Roles Manager
• Project Management • Qualoupe LIMS People Manager
• CRM • Qualoupe LIMS Method Manager
• Translation module • Qualoupe LIMS Material Manager

(all languages) • Qualoupe LIMS Class #3 - Qualoupe Parameter Definitions
• Remote web sample login —Setting Test Limits
• Web reporting • Qualoupe LIMS Class #8 - Running Reports
• Financial management • Qualoupe LIMS Class #10 - An Overview of Sample Statuses.

(quote-order-invoice-tax) wmv
• Built-in support tools • Qualoupe LIMS Class #11 - Qualoupe Formatted Numbers
• Qualoupe LIMS Class #12 - Qualoupe Results by Method
• Qualoupe LIMS Class #13 - Creating Custom Shortcuts to
Applications
• Qualoupe LIMS Class #14 - Using the Lookup Manager
27
Two Fold Software Limited v page 2 of 2
• Qualoupe LIMS Class #15 - Companies and Business Units RENTAL: Licenses Monthly
• Qualoupe Class #16 - Invoicing QLR-SERV-LS Qualoupe Server License incl. support - £266
• Qualoupe Class #17 - Order Manager QLR-CUSER-LS Additional Concurrent User Licenses incl
• Qualoupe Class #18 - Batch Manager support - £81
• Qualoupe Class #19 - Sample Splitting with the Batch QLR-WREP-LS Web Reporting incl support, 10 lic - £40
Manager QLR-CSAMP-LS 5 remote sample login licenses inclusive
• Qualoupe Class #20 - Consumables Manager support - £20
• Qualoupe Class #21 - Creating batches of consumables and QLR-SINST-LI Instrument connection single - £33
managing stock records QLR-DINST-LI Instrument connect bi-directional (separate
• Qualoupe Class #22 - Creating Stand-alone Reports quoted @ day rate one off cost) - £700
Launchers
PURCHASE COST
QLP-SERV-LS Main Licenses - £6600
price list
Source of price information is directly from Two Fold Software Limited. QLP-CUSER-LS Ad'l License - £2000
Data as of December 13, 2010. QLP-WREP-LS Web reporting 10 user license - £1150
QLP-SUPP-SS Annual Support - 15%
Products (In British Pounds Sterling)
Rent: £590 per month for 5 concurrent users, including support
QLP-SINST-LI Single direction interface - £700
QLP-DINST-LI Bi-directional interface (seperate quoted @
Buy: £14.600 for 5 concurrent users excluding support day rate) - £700
End user price ex tax

Valid from 1-10-2010, all prices in £
28
Vendor Profile
Products
• SAPPHIRE
LabVantage Solutions, Inc.
1160 Route 22 Easte Second Floor v Bridgewater, NJ 08807
• SQL*LIMS
Tel: 908-707-4100 v Fax: 908-333-0162
• LVL www.sqllims.com v www.labvantage.com
(Asia/Pacific
& Europe only)
Abstract
LabVantage was created from the merger of three companies in the laboratory software marketplace. The first of these companies, Laboratory
Microsystems, was formed in 1981, and the rest joined in 1997.
LabVantage announced the availability of the last version SAPPHIRE R5.1, in February 2010, incorporating critical quality management, bio-
banking, and validation enhancements and further extending SAPPHIRE’s functionality to support operations in the clinical space. Also intro-
duced as a part of the SAPPHIRE R5.1 platform, the eForms technology provides a configurable approach to creating and filling out forms elec-
tronically, allowing end users to capture data via a flexible, dynamic, and intuitive form interface.
SAPPHIRE is a modular LIMS, and your total solution will be a combination of the Enterprise Platform, any number of modules, and additional
Evergreen Web Page Designer, support and instrument/3rd-party application integration.
Their SQL*LIMS is web-based and includes lot-based sample management, useful in manufacturing contexts. Both applications are thin client.
LVL is available only in Europe and Asia/Pacific regions. All applications support Oracle and SQL Server databases.
All company and product names are trademarks or registered trademarks of their respective companies. LabVantage Solutions, Inc. has not authorized, sponsored or approved this publication.
29
LabVantage Solutions, Inc. page 2 of 5 v

Demonstrations
• Enterprise-wide information management and tracking
Product demo videos viewable at www.labvantage.com.
for any laboratory item, including samples, reagents,
compounds, specifications, experiments, tasks, projects,
studies, subjects, protocols, etc. LabVantage On Demand Library (YouTube):
• Intuitive data entry from virtually any Internet or Intranet • IT'S OFFICIAL...LABVANTAGE 6 HAS BEEN
access device and easy integration to 3rd party instruments RELEASED!
and systems. • LABVANTAGE Monza Training Facility Grand Opening
• Workflow design and process automation through graphical • Jeff Vannest at VM World 2011
user interfaces.
• LABVANTAGE and The Cloud
• Compliance with internal standards and government regula-
tions through programming rules and electronic signature. • LABVANTAGE Connect
• LABVANTAGE DMS and Iterative Development
Price list
• LABVANTAGE SQL*LIMS eLearning
These are GSA prices and so represent the possible lowest price
negotiated with the Federal Government. These prices may not • LABVANTAGE Virtual Training
be available to any company or organization outside of the Federal • Bob Potter, expressor CEO, Interviews LABVANTAGE
Government. Prices available to others may be somewhat higher from CTEC 2011
for non-government, but these figures allow you to have a sense
of how far you may be able to negotiate. • From CTEC 2011, expressor Interview
Prices were obtained on GSA on April 25, 2012 at:
https://www.gsaadvantage.gov/ref_text/GS35F0139U/0H77GG.22PKAD_GS-
35F-0139U_LABVANTAGE121207.PDF
30
LabVantage Solutions, Inc. v page 3 of 5
Products
SAPPHIRE Named, Production Environment Provides role-based browser access to the Software for
Virtual User License: $1,465.91 the quantity of users at any given time to conduct sample
Provides role-based browser access to the software for the submission, tracking and view only reporting of information in
quantity of users by individual name to conduct sample a single application server production environment. Includes
submission, tracking and view only reporting of information in Evergreen Web Studio Designer Standard Edition—for a bundle
a single application server production environment. Includes of ten (10) ‘developer’ users at any given time to modify and
Evergreen Web Studio Designer Standard Edition—for a bundle edit pre-configured pages in the Software; JNetDirect JSQL;
of ten (10) ‘developer’ users at any given time to modify and edit Sybase EA Server Advanced Edition; Jasper Reports Engine and
pre-configured pages in the Software; JNetDirect JSQL; Sybase the iReports Designer (subject to GNU license); and Jfree.org
EA Server Advanced Edition; Jasper Reports Engine and the JFreeChart (subject to GNU license).
iReports Designer (subject to GNU license); and Jfree.org
JFreeChart (subject to GNU license). SAPPHIRE, Test Environment User License: $9,772.75
Provides role-based browser access to the software for the total
SAPPHIRE Concurrent, Production Environment quantity of licensed SAPPHIRE users at any given time in a
Full User License: $8,795.48 single application server test environment.
This provides role-based browser access to the Software for
the quantity of users at any given time in a single application SAPPHIRE Training Environment User License: $9,772.75
server production environment. Includes Evergreen Web Studio Provides role-based browser access to the Software for the total
Designer Standard Edition—for a bundle of ten (10) ‘developer’ quantity of licensed SAPPHIRE users at any given time in a
users at any given time to modify and edit pre-configured pages single application server training environment.
in the Software; JNetDirect JSQL; Sybase EA Server Advanced
SAPPHIRE Development Environment User License:
Edition; Jasper Reports Engine and the iReports Designer
$9,772.75
(subject to GNU license); and Jfree.org JFreeChart (subject to
Provides role-based browser access to the Software for total
GNU license).
quantity of licensed SAPPHIRE users any given time in a single
SAPPHIRE Concurrent, Production Environment Virtual application server development environment.
User License: $2,931.83
31
SAPPHIRE Ad Hoc Query Tool: $488.64 information between the mySAP ERP application and the
Named user—provides role-based browser access to this tool SAPPHIRE Software u sing SAP NetWeaver Exchange
for the quantity of users by individual name. Included For New Infrastructure. Additional Licensed Components.
Customers Only
Installation Qualification (IQ): $4,886.38
SAPPHIRE Ad-Hoc Query Tool - Concurrent user: $977.28 Provides documentation and test scripts for qualifying the
Provides role-based browser access to this tool for the quantity installation of the out-of-the-box version of the licensed
of users at any given time. Included For New Customers Only. SAPPHIRE software (excludes Modules). Additional Licensed
Components.
Evergreen Web Studio Designer Professional: $19,545.50
For each bundle of ten (10) ‘developer’ users at any given time, CAPA Module: $19,545.50
enables them to create new configured pages in the Software in Provides role-based browser access to this Module for the total
addition to the functionality of the Standard Edition. quantity of licensed SAPPHIRE users.
SAPPHIRE Instrument Interface Manager: $4,886.38 Server Advanced Edition; Jasper Reports: $4,397.74
For each bundle of fifty (50) SAPPHIRE Object Manager (SOM)
licenses for integrating SAPPHIRE to third party systems and BioBanking Module: $146,591.25
instruments (required for use with LIMSLink). Additional Provides role-based browser access to this Module along with
Licensed Components. the Advanced Storage & Logistics Module for the total quantity
of licensed SAPPHIRE users.
Advanced Storage & Logistics Module: $87,954.75
Provides role-based browser access to this Module for the total Operational Qualification (OQ): $9,772.75
quantity of licensed SAPPHIRE users Provides documentation and test scripts for qualifying the op-
eration of the out-of-the-box version of the licensed SAPPHIRE
Scheduler Module: $4,886.38 software (excludes Modules). Additional Licensed Components.
Provides role-based browser access to this Module for the total
quantity of licensed SAPPHIRE users. SAPPHIRE Clustered Production Environment License:
$7,818.20
SAPPHIRE Enterprise Connector: $29,318.25 Provides role-based browser access to the Software for the
Certified for SAP Netweaver - enables the exchange of total quantity of licensed SAPPHIRE users on the quantity of
32
application servers in a clustered production environment (e.g. INTRO. 110—INTRODUCTION TO

per additional application server in the cluster). SAPPHIRE COURSE
Length and Type of Course: 3 days Price:
Stability Module: $29,318.25 $2,052.28/student
Provides role-based browser access to this Module for the total This course (with optional certification
quantity of licensed SAPPHIRE users. exam) will introduce the student to the
components of Sapphire and allow them
Europe & Asia Only to work in the ‘Out of the Box’ version of
LVL Concurrent, Production Environment Full User the Software. It will provide the foundation
License: $4,300.01 as the entry level for all certification
LVL Concurrent, Production Environment Full User License - levels. Topics include starting, closing,
provides role-based thick client access to the Software (excluding and verifying components of Sapphire
Business Objects) for the quantity of users at any given time in a including Jaguar, LVX, the browser,
single application server production environment. Reporting tool, Evergreen and the Console. Familiarity
Infomaker, can be purchased through Sybase. within each of these areas, including
navigation, terminology and their
LVL Test Environment User License: $9,772.25 interrelationships. The student will learn
LVL Test Environment User License - provides role-based the Sapphire database structure in terms
LVX access to the Software for the total quantity of licensed of its tables, columns, rows and links and
LVL users at any given time in a single application server test will be able to use Sapphires core
environment. product with its ‘Out of the Box’
Maintenance/Support: 18% of software cost features. Price is per person
Annual, beginning after 90 day warranty period. at LabVantage’s local training
facility site. All training materials will be
Training Services
There are several training courses available, including basic,
provided during the training.
administration and report building. This intro course is an

example:
33
Vendor Profile
Products
• LabKey Server
LabKey Software Foundation
2226 Eastlake Ave. E, #101 v Seattle, WA 98102
• LabKey Online
Tel: 206-701-9975 v Fax: 206-667-4831
info@labkey.com v www.labkey.org
Abstract
Originally called the Computational Proteomics Analysis System (CPAS), LabKey Server, LabKey’s LIMS product, was written for the Computa-
tional Proteomics Lab at the Fred Hutchinson Cancer Research Center, a well-known cancer research center in Seattle, Washington. It is a bio-
medical research LIMS offered as open source, so it is free. Its strengths are as a data repository “for all types of biomedical data, including mass
spectrometry, flow cytometry, microarray, microplate, ELISpot, ELISA, NAb and observational study information, and for studies" (Wikipedia:
http://en.wikipedia.org/wiki/LabKey_Server). It is still used at FHCRC, and also by several AIDS research programs and university labs.
LabKey server is written in JavaScript, HTML and XML and is developed collaboratively using standard development tools by users, in accor-
dance with Apache Software Licensing. It can be downloaded to your server or used as a SaaS cloud-hosted LIMS (LabKey Online). In the latter
instance, a limited version is free (up to 5GB storage, 50GB monthly data transfer) but you will have to pay a subscription fee if you need more
resources than that. It’s a beta version at present so there is no Service Level Agreement (SLA). For secure hosting, LabKey utilizes SSL encryption
in and out of their data center, and both versions of the LIMS allow for auditing and hierarchical access permissions. LabKey runs on Windows,
(Continued on next page)
All company and product names are trademarks or registered trademarks of their respective companies. LabKey Software Foundation has not authorized, sponsored or approved this publication.
34
LabKey Software Foundation v page 2 of 2
(Abstract, continued)
Mac or Linux. It can be used as a standalone application or, more commonly, in a LAN. In either case it Price list
relies on an RDBMS you will have to supply, such as SQL Server or Oracle. (Source: www.labkey.org)
Products
LabKey Server: FREE
LabKey Online: FREE

(Beta version) up to 5GB
Demonstrations LIMS Function/
Feature Overview
storage/50GB monthly data
transfer. Subscription fees
From vendor website: (From www.labkey.org) apply if you need more.
• Visualize Group Data Trends • Import Data from Excel
• Ancillary Studies and Analyze Services
LabKey offers a selection of
• Data Browser • File Management and
Organization installation and operation
• LabKey at the Cascadia Proteomics Symposium documentation, training
• Configurable GUI
• Time Charts: Comparing Multiple Measures on One Chart materials, including videos
• Configurable security and live demos, and a
• Specimens: Tracking Participant Consent
• Web-Based Collaboration community forum, all of
• Security: Study demonstration mode which is aimed at minimizing
• Assay Management/
• Delivering Diagnostic Results Analysis the need for services. LabKey
does offer a complete range of
• Unlocking Spreadsheet Data #1: The Problem • Proteomics services, however, if needed.
• Flow Cytometry Contact LabKey for rates and
• Data Management/ information.
Lookup
• JavaScript Client API
35
Vendor Profile
Demonstrations
From vendor website:
PerkinElmer Life & Analytic
• LABWORKS LIMS 6.0 710 Bridgeport Avenue v Shelton, CT 0648-4794
Tel: 203-925-4600 v Fax: 203-944-4904
• LABWORKS in the CustomerCareUS@perkinelmer.com v www.perkinelmer.com
Agriculture Industry
• Enterprise Systems
Integration and Custom
Applications
• A Case Study on
Comprehensive LIMS Abstract Products
Replacement PerkinElmer is a worldwide company familiar to the scientific community ΕΕ LABWORKS
• Features & Benefits of a for its wide range of products. It has been active in the LIMS arena for over (versions as at left)
World-Class LIMS 20 years, maintaining backwards compatibility with its LABWORKS LIMS
• Beyond the Laboratory: versions. The first of these was a DOS-based version introduced in 1981.
Unique solutions for Its current Labworks LIMS has been divided into four industry-specific
water/wastewater industry flavors:
• Food Safety and Trace- • waterLIMS—Water/wastewater
ability: From Farm to Fork • foodLIMS—Food & nutrition analysis, QC
• Water and Wastewater • processLIMS—Chemical, petrochemical
Applications • greenLIMS—Biofuels
All company and product names are trademarks or registered trademarks of their respective companies. PerkinElmer Life & Analytic has not authorized, sponsored or approved this publication.
36
PerkinElmer Life & Analytic v page 2 of 2
LIMS Function/Feature Overview Price list

These are GSA prices and so represent the possible lowest price negotiated with
waterLIMS processLIMS the Federal Government. These prices may not be available to any company or
• Sample Login organization outside of the Federal Government. Prices available to others may
• Sample registration be somewhat higher for non-government, but these figures allow you to have a
• Work assignment • Sample Scheduling sense of how far you may be able to negotiate.
• Data Entry • Assignment of Analysis Prices were obtained on GSA on April 25, 2012 at: https://www.gsaadvantage.gov/
• Results Entry advantage/s/search.do?q=0:0labworks&db=0&searchType=0
• Results Approval
• Reporting (Crystal Reports, • Results Review/Approval
Excel, Access) • Event-Driven Reporting/
Data Transfer
Products
LABWORKS LIMS 5-User M/S SQL Server: $44,982.00
foodLIMS • Data Mining
• Sample Login LABWORKS LIMS 5-User Oracle DB Eng.: $49,916.48
• Sample Scheduling greenLIMS
LABWORKS LIMS 5-User Access DB Eng.: $35,400.00
• Assignment of Analysis • Sample management/
tracking waterLIMS For SQL Server: $17,850.00
• Plant Inspection Program
Management • Limits/Specs monitoring
• Process Scheduling waterLIMS for Oracle: $17,850.00
• Stability Studies
• Supplier Performance • Barcoding Additional Users waterLIMS: $2,856.00
Tracking • Sample-centric
foodLIMS for SQL Server: $16,450.00
• Results Entry • ASTM, European
• Results Review/Approval Standards foodLIMS For Oracle: $16,450.00
• Event-Driven Reporting/ • Biofuels customized
Additional Users foodLIMS: $2,142.00
Data Transfer
• Data Mining
• Trend Analysis
37
Vendor Profile
Products
ΕΕ Products Thermo Fisher Scientific
ΕΕ SampleManager 81 Wyman Street v Waltham, MA 02454
Tel: 781-622-1000 v Fax: 781-622-1207
ΕΕ (QA/QC
www.thermoscientific.com
Manufacturing)
ΕΕ Watson
ΕΕ (DMPK/Bioanalytical
studies)
ΕΕ Darwin
ΕΕ (CMO/API/Pharma) Abstract LIMS Function/Feature Overview
(These vary by product)
A well-known company to
ΕΕ Nautilus • Sample/Study • Instrument Interfacing
laboratories, Thermo Fisher offers
ΕΕ (R&D, Clinical and a selection of LIMS products,
Management • Chain of Custody
flexible environments) each aimed at a particular set • Inventory • Reporting
ΕΕ Galileo of laboratory industries (see • Workflow • Simplified Data Queries
Products, below). These span • Instrument Management
ΕΕ (in vitro ADME/Tox)
most types of labs.
ΕΕ LIMS-On-Demand
ΕΕ Atlas Chromatography
Systems
These prices are based on the vendor price lists published or provided at the time this document was published. Prices may change at any time.
ΕΕ (CDS) Please contact the vendor to get a price list and quote specific to your needs. Every effort has been made by Laboratory Informatics Institute, Inc.
All company and product names are trademarks or registered trademarks of their respective companies. Thermo Fisher Scientific has not authorized, sponsored or approved this publication.
38
Thermo Fisher Scientific page 2 of 2 v
Price List
These are GSA prices and so represent the possible lowest
Products
price negotiated with the Federal Government. These prices Nautilus 5 Concurrent User SampleManager LIMS
may not be available to any company or organization outside license with Integration Additional Concurrent User
of the Federal Government. Prices available to others may be Manager Base System: License: $7,014.46 ea
somewhat higher for non-government, but these figures allow $43,841.44 Additional concurrent
you to have a sense of how far you may be able to negotiate. Includes 5 concurrent user user license to be added to
Prices were obtained on GSA on April 25, 2012 at: licenses for Nautilus client SampleManager Base System
www.gsaadvantage.gov server LIMS, 1 IM Server (INF-11005G)
LIMS Instance Connection
license, 3 Instrument Watson Bioanalytical LIMS:
$105,216.91
Demonstrations Connection licenses.
Nautilus LIMS Additional

Designer Base System. Includes
5 Registered Watson LIMS
• Laboratory Information Management Systems: Concurrent User License: User licenses, 1 Designer Server
1. SampleManager $7,314.66 ea License and 5 Designer User
Additional concurrent user Licenses
• Laboratory Information Management Systems: 2. Nautilus
license to be added to Nautilus
• Laboratory Information Management Systems: 3. Darwin Base System (INF-12005G)
• Watson LIMS SampleManager 5

Concurrent User License
• Thermo Scientific (water/wastewater, environmental) with Integration Manager
Base System: $42,086.77
• Thermo Scientific Integration Manager - Paperless Includes 1 Integration
Laboratory Workflow Manager Server LIMS
Instance Connection license
and 3 instrument connection
licenses
39
Vendor Profile
Products
AgileBio • LabCollector LIMS
Headquarters: 75 rue de Lourmel v 75015 Paris France • LabCollector ELN
Tel: +33(0)1 41 79 15 85 v Fax: +33(0)1 72 70 40 22
• LabCollector
In the US: 1133 Broadway, Suite 706 v New York, NY 10010 USA Equipment Scheduler
Tel: (917) 371-1623 v Fax: (800) 453-9128
• LabCollector LSM-Lab
sales@agilebio.com v www.AgileBio.com (corporate website) Services Management
www.LabCollector.com (LabCollector LIMS website)
• LabCollector SSM-
Sequencing Service
Management
• LabCollector PTS-
Protein Tracking
Abstract System
AgileBio specializes in scientific IT solutions for life sciences, academic research, R&D, biotech and other • LabCollector
industries. Founded in 2002, AgileBio has continuously kept developing LabCollector, the first collaborative Collaborative Catalog
intranet web software for the management of lab information, which has been installed in over 400
• LabCollector
laboratories around the world.
PhotoBank
AgileBio provides a wide range of services like complete software development, integration and
• Other LabCollector
customization; network, hardware and software selection; consulting; and tracking (Continued on next page)
Add-ons fully integrated
to LabCollector LIMS
Please contact the vendor to get a price list and quote specific to your needs. Every effort has been made by Laboratory Informatics Institute, Inc.
All company and product names are trademarks or registered trademarks of their respective companies. AgileBio has not authorized, sponsored or approved this publication.
40
AgileBio v page 2 of 5
and identification system integrations (barcode readers, labels, RFID, barcoded tubes …).
LabCollector LIMS is a collaborative intranet-based software that allows scientists to improve information
traceability in their lab and enhance their storage organization. Built around 13 modules that can interact
with each other, LabCollector can manage samples, plasmids, reagents, equipment, documents, chemical
structures, animals, antibodies, etc.
LabCollector includes a barcode and label generator to keep track of samples and is also capable of extensive
and easy customization without any coding or informatics skills.
Finally, LabCollector can integrate a range of additional applications (Add-ons) to optimize the management
of laboratory activities: Electronic Laboratory Notebook (ELN), Lab Services Management (LSM), Protein
Tracking System (PTS), Equipment Scheduler, PhotoBank.

• Full web application • Automatic data imports/ • Upgradable
• Central information exports • Perpetual license/
database • Barcode and label Unlimited users
• Sample and storage generation to keep track of (LabCollector Full License)
management samples • Available modules include
• Highly customizable • Bioinformatic tools ELN, PhotoBank, Services
• Reagents and Supplies management, Sequencing
• User access management
purchase order management
• Alerts system
management • ...and much more.
Prices
Source of price information is directly from AgileBio, December 22, 2011.
41
LabCollector LIMS Full License LITE 25:

Demonstrations Academic Usage: $5,250 · Private Usage: $7,500
The LabCollector LIMS Full License LITE 25 allows the creation
From vendor website (no audio):
of 25 user accounts to access the web-based interface including
• Installation 13 modules. This license is perpetual and permits installation of
Also covers: Storage System Setup the software on more than one computer system.
Create Custom Module LabCollector LIMS Full License LITE 5:
Add Custom Fields to a Module Academic Usage: $3,750 · Private Usage: $5,250
The LabCollector LIMS Full License LITE 5 allows the creation
Create a New Record in a Module
of 5 user accounts to access the web-based interface including
Sample Batch Tool 13 modules. This license is perpetual and permits installation of
the software on more than one computer system.
Products
LabCollector LIMS Full License:
LabCollector Electronic Lab Notebook (ELN):
Academic Usage: $3,750 + LC Full license · Private Usage: $6,750
+ LC Full license
Academic Usage: $8,250 · Private Usage: $15,000 The Electronic Lab Notebook allows users to store, organize,
The LabCollector LIMS Full License provides an unlimited users find and share experiment results in a web-based application.
access to the web-based interface including 13 default modules. The ELN can be fully integrated to LabCollector LIMS. Users’
This license is perpetual and permits installation of the software access depends on LabCollector License. With this add-on you
on more than one computer system. LabCollector LIMS Full can create unlimited books, experiments and pages.
License also includes 2 custom modules offered.
LabCollector ELN digital signatures:
LabCollector LIMS Full License LITE 50: Academic Usage: $1,500 · Private Usage: $3,750
Academic Usage: $6,750 · Private Usage: $11,250 LabCollector’s ELN can include an easy-to-use electronic
The LabCollector LIMS Full License LITE 50 allows the creation signature validation system that allows data integrity check.
of 50 user accounts to access the web-based interface including Notebook pages can be signed by both the author and admin
13 modules. This license is perpetual and permits installation of users.
the software on more than one computer system.
42
LabCollector ELN chemistry option: SSM Add-on is a web-based application allowing efficient
Academic Usage: $1,500 · Private Usage: $3,750 management of clients and sequencing orders. Users are able to
LabCollector ELN integrates a diagram designer to design place orders, check sequencing status and download results.
both simple and complex chemical reactions and experimental
diagrams. Chemical structures and reaction designer is optional. Protein Tracking System (PTS):
This tool allows you to design any molecule you need and Academic Usage: $3,750 + LC Full license · Private Usage: $7,500
includes a molecule database with the most used ones. + LC Full license
PTS is a network-based application for protein production,
Equipment Scheduler: purification and analysis management. As a project manager,
Academic Usage: $735 + LC Full License · Private Usage: $1,425 PTS allows users to follow up different process and task
+ LC Full License progressions in several projects.
The Scheduler is a web-based solution allowing efficient
management of all lab equipment booking. An unlimited PhotoBank:
number of reservations can be created, and a reporting tool is Academic Usage: $525 + LC Full license · Private Usage: $825 +
included allowing equipment traceability. Scheduler Add-on is LC Full license
fully integrated with LabCollector LIMS. Indeed, it is possible This add-on allows users to store and organize all generated
to link information from LabCollector equipment database to a photos and videos. Unlimited galleries and categories can be
reservation. created; upload several photos at once.
Lab Services Management (LSM): Collaborative Catalog:

Academic Usage: $5,250 + LC Full License · Private Usage: (price depends on number of LabCollector Licenses): $2,250 to
$11,250 + LC Full License $6,750 + $675 per LabCollector license (implementation)
LSM Add-on is a network-based application that helps the Choose and share some modules’ information with other
laboratory to provide services to clients or partners to keep LabCollector LIMS users. This add-on improves data sharing
track of all samples arriving for processing, generate reports, between different labs or units in the same company or
access services history for billing purposes, etc. institution.
Sequencing Service Management (SSM): Events Calendar:

Academic Usage: $3,000 + LC Full license · Private Usage: $6,750 Academic Usage: $885 + LC Full license · Private Usage: $1,575 +
+ LC Full license LC Full license
43
Create and share several calendars to manage laboratory events.
Aquarium Management:
+ LC Full license
A complete animal facility management system dedicated to fish
growth and transgenics.
Plants Management:
+ LC Full License
Keep track of seeds, plant growing (trays management), etc.
Services
Annual support and upgrades:
Academic Usage: $825 · Private Usage: $2,250
Includes all software corrections and evolutions in one year.
Also gives access to unlimited email or phone support.
Training onsite: $525 to $825 per day
Consultant onsite: $825 to $1,125 per day

1 day consultant presence for setup, implementation.
Offsite data integration/import: $675 per module
Web-server hosting: $525 to $2,250 per year

Remote LabCollector hosting in private data center. Can be
shared server or dedicated server.
44
Vendor Profile
Products
• Matrix Gemini LIMS,
fully configurable by
Autoscribe
Autoscribe or by trained Headquarters: Wellington House v Riseley Business Park
users. Basingstoke Rd v Riseley, Berkshire RG7 1NW UK
• Matrix Express LIMS, Tel: +44 (0) 118 984 0610 v Fax: +44 (0) 118 984 0611
supplied with starter matrix@autoscribe.co.uk v www.autoscribe.co.uk
configuration out-of- In the US: Unit C/D, 29 Simpson Lane v Falmouth, MA 02540 USA
the-box but can still be Tel: (508) 457-7911 v Fax: (508) 457-7993 v info@zumatrix.com
further configured by
Autoscribe.
• Matrix Tracker for
sample tracking,
inventory tracking,
container tracking and
more.
• Quality Manager with
Abstract
Founded in 1981, Autoscribe is a privately owned UK company based in Berkshire, with distributors in
modules for competency
every continent and localized technical support. Autoscribe staff include developers, technical support and
tracking, document
control, customer sales and marketing professionals. Industries include veterinary, bio-banking, water, environmental, mining,
feedback, audit planning, contract analysis, pharmaceuticals, biotechnology, chemical, oil, food and consumer products, academic
CAPA, issue tracking and research institutes, hospitals and many others.
asset management.
Matrix Gemini LIMS includes a comprehensive set of tools that allow system... (Continued on next page)
All company and product names are trademarks or registered trademarks of their respective companies. Autoscribe has not authorized, sponsored or approved this publication.
45
Autoscribe v page 2 of 7
configuration without the need for custom coding. Nor do users need quality personnel and auditors. Not only does this satisfy auditors but
programming skills to master these tools—just a 3-day training it will be uniquely impressive. Not something they have seen before!
course is recommended. The various workflows in your laboratory There is a further bonus for the auditors—each screen is version
can be configured in Matrix Gemini, providing a user interface with controlled and all changes are tracked with the identity of the user
linked screens that existing users will find familiar. The workflows making the change, time and date as a minimum. A complete history of
can contain only relevant active features, and there is no limit to how the system is maintained, leading to confidence at audits.
many may be created. A system configuration in Matrix LIMS is stored with the database
Terminology used in a system is often a key element in user- and hence upgrades do not affect the system appearance and existing
friendliness. The translation table in Matrix LIMS is amazingly simple data. This is a real benefit compared to systems where custom code has
using an A = B approach. A is the term the system uses, B is the term been introduced, since the LIMS can be upgraded without any concerns
that you, the customer, want to use. This can be English to English about current configuration.
translation or English to another language translation. Result: a user- Available training enables users to configure their own systems, with
friendly and relevant system. those user configurations fully supported by Autoscribe. Should users
Configuration in Matrix LIMS also enhances security. Menus, designed require Autoscribe to modify an existing screen or create a new one,
for each user/user group, ensure that each screen in the system is for example, the screen can be emailed as an attachment, saving cost
absolutely relevant to the current user and their access level. A user and time.
does not need to know other screens on the system even exist. What The Matrix configuration tools offer system flexibility to meet both
about users continually making changes to the system? Not a problem, existing and future needs as business demands change—an important
as access to the configuration tools can also be precisely controlled consideration when measured against systems that require vendor
and the system can be frozen when configuration is complete by de- development for additional configuration. Other benefits include fast
activating the tools. They are only re-activated when changes are implementation, low cost of ownership and in-built future-proofing.
needed as new requirements surface. This provides the best of both
worlds—a highly configurable system where configuration changes can
be controlled and monitored. When the system is “frozen”, the complete
definition of each screen can be printed as a record suitable for showing
46
Call, fax or e-mail to arrange a demonstration of these configuration tools. Or perhaps offer a challenge to
partially configure a system to meet a specific requirement and then compare the response of competitors.
Autoscribe would prefer the configuration work to be done in your presence to emphasize the genuine and
comprehensive nature of Matrix system configurability.
Some customer comments:

“The configuration tools allowed our own staff to develop a Matrix configuration for managing customer
enquiries, an urgent requirement at the time. This saved the company money as it was an extension to
the existing Matrix LIMS rather than needing to purchase another system.”
“The configuration tools allowed the development of over 50 different sample registration screens
required to meet the needs of multiple sites dealing with a complex product mix.”
“Thanks to Matrix we have improved the throughput and reduced the level of paperwork and lead times.
Matrix is used by the majority of staff, many of whom have gained access to such data for the first time.”

Standard—sample registration, receipt, preparation, result entry, limits applied at test, product and/or sample
level, result validation, sample approval, automatic status tracking and configuration tools in the case of Gemini.
Options—stability management, instrument integration, ICMS, ERP/MRP interfacing, configuration tools for
Express and Tracker.
Demonstration
• Matrix Gemini
47
Au tos c ribe s of t ware lic ense s pric e li st

(Applicable from 1 January 2012; all prices listed are USD. Pricing information directly from Autoscribe, December 8, 2011.)
Part Number 1-user 5-user 10-user 20-user 50-user 100-user
1. Matrix Gemini MG1012/n (n = 9,600 28,800 52,800 96,000 208,000 320,000

no. of users)
Additional users MG1012/EU/n 5,280 5,280 5,280 5,280 5,280 5,280
Restricted Users MG1012/RU/n 2,640 2,640 2,640 2,640 2,640 2,640
Options: priced per system—

SPC Module Option 101 1,710 1,710 1,710 1,710 1,710 1,710
ICMS Option 102 8,910 8,910 8,910 8,910 8,910 8,910
Competency Tracking (fully Option 103 8,910 8,910 8,910 8,910 8,910 8,910
integrated)
Frequency Testing Option 104 3,780 3,780 3,780 3,780 3,780 3,780
Scheduler Option 107 4,725 4,725 4,725 4,725 4,725 4,725
Grading Option 108 4,500 4,500 4,500 4,500 4,500 4,500
Starter configuration for veterinary SCVET/n 28,800 35,000 40,000 50,000 50,000 50,000
laboratories: must be specified in (1-4 (5-9 (10-19
addition to license price users) users) users)
Starter configuration for biobanks: SCBIOB/n 28,800 35,000 40,000 50,000 50,000 50,000
must be specified in addition to license price (1-4 (5-9 (10-19
users) users) users)
48
2. Matrix EXPRE SS
With starter configuration but ME1012/n 5,780 17,280 N/A N/A N/A N/A
without configuration tools
Additional users ME1012/EU/n 3,860 3,860 N/A N/A N/A N/A
Add configuration tools MEUP1012 4,480 20,000 N/A N/A N/A N/A
3. Matrix Tr ac k er (no re sult en try )
Without configuration tools MT1012/n 4,800 14,400 26,400 48,000 104,000 160,000
Additional users MT1012/n 2,560 2,560 2,560 2,560 2,560 2,560
Add configuration tools MTUP1012 4,480 20,000 24,000 30,000 40,000 50,000
Starter configuration for biobanks: SCBIOB/n 28,800 35,000 40,000 50,000 50,000 50,000
must be specified in addition to license price (1-4 (5-9 (10-19
users) users) users)
49
4. STABILITY EXPRE SS
Including Matrix Tracker SE1012/MT/n 9,400 28,200 61,600 112,000 Special Special
MT1012/n Quote Quote
Including Matrix Express SE1012/ME/n 10,400 31,072 70,200 127,700 N/A N/A
ME1012/n
Including Matrix Gemini SE1012/MG/n 12,400 37,200 88,000 160,000 Special Special
MG1012/n Quote Quote
Add configuration tools SEUP1012 4,480 20,000 24,000 30,000 40,000 50,000
Addition to existing Matrix SE1012/UP/n 6,400 19,200 35,200 64,000 Special Special
system Quote Quote
Additional users for Stability SE1012/EU/n 3,840 3,840 3,840 3,840 Special Special
Express (note that the extra users Quote Quote
for the base system have to be
added to these prices)
Options:
Validation kit (per system) Option 301 7,200 7,200 7,200 7,200 7,200 7,200
Validation Full Service (per Option 302 15,200 15,200 15,200 15,200 15,200 15,200
system)
JMP Statistics package plus script Option 303 6,200 6,200 6,200 6,200 6,200 6,200
50
5. Qualit y m anage men t

Complete suite of programs CM1012/n 9,600 28,800 52,800 96,000 208,000 320,000
Add configuration tools CMUP 1012 N/A 20,000 20,000 20,000 20,000 20,000
Individual modules:
Competency Tracking TM1012/n 2,400 calculate calculate calculate calculate 1,500
Customer Feedback FDBK1012/n 2,400 calculate calculate calculate calculate 1,500
Asset Management AM1012/n 2,400 calculate calculate calculate calculate 1,500
Document Control DM1012/n 2,400 calculate calculate calculate calculate 1,500
Audit Planning AT1012/n 2,400 calculate calculate calculate calculate 1,500
CA/PA Planning CA1012/n 2,400 calculate calculate calculate calculate 1,500
6. A d d i t i o naL i t e m s n e e d e d
Crystal Reports @ $800
SQL Server or Oracle database licenses
7. Syste m configur ation & imple men tation

Daily Rate = $1,500
Number of days needed will depend on user requirements
8. F urther note s
Subscription licensing and system hosting available—quotes on request.
51
Vendor Profile
Products
• Products Blaze Systems Corporation
• BlazeLIMS 300 Creek View Rd., Ste. 204 v Newark, DE 19711-8548
EnterprisePlus Tel: (302) 733-7236 v Toll Free: (877) 607-5674 v Fax: (302) 733-7248
sales@blazesystems.com v www.blazesystems.com
• BlazeLIMS
SmallEnterprise
• BlazeLink Instrument
Interfacing
• BlazeInventory
Tracking Abstract
Blaze Systems has operated for 19 years as a privately owned Delaware C Corporation based in Newark, DE.
• BlazeStability
Blaze Systems released its first version of BlazeLIMS in 1996. Ever since, Blaze Systems’ in-house staff has
• BlazeStatistical continually developed, improved, and enhanced its offerings. Blaze Systems has supplied LIMS to a broad
Control range of industries, and to companies that range in size from small startups to the Fortune 100.
• BlazeWeb Server Blaze Systems’ offerings are distinguished by:
• Blaze IQ, OQ, PQ • A robust and scalable thin client architecture handling 5 to >100 concurrent users with SQLServer or
Oracle.
• A highly configurable and function-rich COTS LIMS capable of meeting the needs of a wide range
(Continued on next page)
All company and product names are trademarks or registered trademarks of their respective companies. Blaze Systems has authorized and approved this profile.
Blaze Systems has not sponsored this publication.
52
Blaze Systems Corporation v page 2 of 4
(Abstract, continued) configurable workflow.
of industries (pharma, biotech, clinical, environmental, food/
• Automation from sample requesting through final reports.
beverage, process, electronic, etc.) and functions (manufacturing,
research, regulatory, analytical services, specialty, etc.). • Complete QC prep and analytical batching with full support
for spikes, duplicates, controls, surrogates, calibration curves,
• Comprehensive features providing seamless integration between QC summaries, reagent and instrument tracking, method
Blaze Modules and with desktop and enterprise applications. execution, etc.
• An incremental and iterative sales process that leads to compre- • Rich options for results entry and for instrument interfacing
hensive demonstration of capability before the sale. for automation.
• Cost effective installations derived from attractive license fees and • Up to 4 levels of review and publishing.
optimized project methodology. • Comprehensive laboratory resource scheduling.
• Responsive personalized support. • Flexible event notifications to appropriate personnel
• Blaze Systems considers its offerings to be a risk-free, cost-effective (customers or in the lab), including by exception.
“Total LIMS Solution”, with a payback of less than a year. • Manage and enforce user training and certification.
• Manage and enforce instrument calibration, PM, validation.
Demonstration • Barcoding for positive identification of samples, containers,
aliquots.
• Hunter for BlazeLIMS - A Quick Tour
• Document management for control documents (SOP’s, MSDS,
Specs, etc.) and historical data (results, etc.)
• Sample logging, lifecycle tracking, and management at the • Comprehensive reporting at all levels (results, quality and
individual, inventory, work request, project, study, and performance, COA’s, configuration, etc.) using industry
collection set levels, as triggered by request, schedule, events or standard Crystal Reports, Excel and Word.
by external systems. • Flexible event-driven, on-demand and scheduled reports
• Comprehensive chain of custody, backlog, assignment and delivered via Internet/intranet, file export or email.
scheduling for samples, sample containers, tests, etc. with • Canned and ad hoc query reports and graphics.
53
• Seamless integration with Best-In-Class desktop productivity sample logging, shop floor tracking, full ingredient
tools (Crystal Reports, NWA Quality Analyst, Microsoft Office). traceability, material balance calculations, etc.
• Complete data auditing and 21 CFR Part 11 features. • Lot Release/Skip Lot functionality.
• Multiple security levels and authorizations. • Uploader, Autologger and Runsheet functions for integration
• Job/Work Request/Manufacturing batch records management with other applications including instruments.
including easy testing requests, specifications, workflow, • Support for Oracle or SQL Server.
PricING EXAMPLES (includes services)

(Pricing Information directly from Blaze Systems Corporation, December 29, 2011.)
price example for price example for price example for 10-user
5-user LIMS-SQL Server 10-user LIMS-SQL Server LIMS with add-on modules
BlazeLIMS for 5 $17,000.00 BlazeLIMS for 10 $33,000.00 BlazeLIMS for 10 $50,000.00

Concurrent Users Concurrent Users Concurrent Users,
Inventory and Stability
Typical Project Ser- $17,000.00 Typical Project $17,000.00
Modules
vices including Services including
Installation, Project Installation, Project Typical Project Services $17,000.00
Management, Techni- Management, Techni- including Installation,
cal Lead, Training and cal Lead, Training and Project Management,
first year of software first year of software Technical Lead, Training
support. support. and first year of software
support.
Each subsequent $3,000.00 Each subsequent $6,000.00
year of software year of software Each subsequent year of $9,000.00
support support software support
54
Produc t Pric e Li st
BlazeLIMS for 5 Concurrent Users $16,495.00
BlazeLIMS for 10 Concurrent Users $32,995.00
BlazeLIMS Inventory Module (for managing reagents) $8,250.00
BlazeLIMS Stability Module (for shelf life studies) $8,250.00
BlazeLIMS Web Server (for web portal) $7,495.00
BlazeLIMS Maintenance Module (for equipment maintenance management) $8,250.00
BlazeLIMS SAP Module (to run SAP Interface functions) $16,495.00
BlazeLIMS Statistical Control Module (for unattended automatic control charting) $4,395.00
BlazeLIMS Control Chart Module (for manual control charting) $1,315.00
BlazeLink (for instrument interfacing) $745.00
-per instrument licensing (instrument interfacing services available for additional cost)
55
Vendor Profile
Abstract
LabWare is a global LIMS vendor
LabWare, Inc. Products
ΕΕ LABWARE LIMS V6
Three Mill Road, Suite 102 v Wilmington, DE 19806
whose customer base tends
Tel: 302-658-8444 v Fax: 302-658-7894
toward Fortune 500 clients. It is
info@labware.com v www.labware.com
privately owned, headquartered
in Wilmington, DE with offices in
Demonstrations
many countries around the world. ΕΕ LabWare at Pittcon 2011
Its LIMS is configurable enough to
support most industries, including: LIMS Function/Feature Overview Price list
• Biorepository The LabWare LIMS V6 comes with all modules, configurable Volume discounts
• Healthcare to client requirements. The client requires Internet Explorer/ per concurrent user:
Windows, and the database may be Oracle, SQL Server or DB2. 1 - 10, $6990.00
• Chemical/Industrial
Warranty: One Year. 11 - 20, $6660.00
• Metals
21 - 30, $6380.00
• Clinical Trials The Software consists of the core LabWare LIMS application, 31 - 40, $6130.00
• Mining along with access to LabWare's library of LIMS software 41 - 50, $5920.00
• Contract Labs modules. The Software License grants the right to use all 51 - 60, $5730.00
• Pharmaceutical LabWare-developed LIMS software modules, which may 61 - 70, $5580.00
Manufacturing be installed and utilized at the customer's option. Modules
provide specific features and functions that extend and enhance Prices were obtained on April 25, 2012
• Environmental on GSA at: https://www.gsaadvantage.
the capabilities of the core LIMS application, enabling the gov/advantage/catalog/product_
• Pharmaceutical R&D
implementation of a LIMS that is optimally configured for its detail.do?contractNumber=GS-07F-
• Food and Beverage
specific purpose. 5446R&itemNumber=2100.60
• Public Health
• Forensics These prices are based on the vendor price lists published or provided at the time this document was published. Prices may change at any time.
• Tobacco to ensure accuracy of this information. DO NOT use this information as a basis for pricing your needs.
All company and product names are trademarks or registered trademarks of their respective companies. LabWare has not authorized, sponsored or approved this publication.
56
Vendor Profile
STARLIMS Products
4000 Hollywood Blvd, Suite 515S v Hollywood, FL 33021 ΕΕ STARLIMS
Tel: 954-964-8663 v Fax: 954-964-8113 ΕΕ WATERS Empower
www.starlims.com CDS

Abstract • Sample management
STARLIMS Corporation is a publicly traded company originally founded
• Regulatory compliance
in 1987 by Itschak Friedman. Its web-based LIMS was introduced in
• Web-based access
2005 and the company went public two years later. It was acquired by
• Configuration tools (if XFD Designer selected)
Abbott, headquartered in Illinois, in 2010.
• Reporting
Although a web-based application, the STARLIMS LIMS utilizes • Available modules include Biorepository, ELN, SDMS,
.NET on the client side, and so requires Microsoft workstation OS Document Management, CRM and more
(although no client-side installation is required). It consists of several
potential combinations of functionality modules. Users must select the Demonstration
appropriate package for their needs. • STARLIMS Corporation, An Abbott Company,
at Pittcon2011
All company and product names are trademarks or registered trademarks of their respective companies. STARLIMS has not authorized, sponsored or approved this publication.
57
Starlims v page 2 of 4
price COAs or invoices at the same time as the permitted number

These are GSA prices and so represent the possible lowest price of other users in the Licensee’s organization. This product is
negotiated with the Federal Government. These prices may not purchases/priced in units.
be available to any company or organization outside of the Federal STARLIMS for SAP, Site License V10:
Government. Prices available to others may be somewhat higher from $18,135.00
for non-government, but these figures allow you to have a sense STARLIMS for SAP interface has been certified by SAP AG for
of how far you may be able to negotiate. the component SAP R/3 Enterprise 4.6. The certification of the
Prices were obtained on GSA on May 9, 2012 at: https://www.gsaadvantage.
gov/advantage/s/search.do?q=0:0starlims&db=0&searchType=0 interface between STARLIMS and SAP confirms the existence
of product functionality in accordance with SAP s certification
Products
STARLIMS Concurrent Full User License V10:
procedure. This certification also meets the SAP requirements
for connecting STARLIMS to the mySAP.com platform. This
product is purchased/priced in units.
from $8,160.75
The STARLIMS Full Concurrent User License provides an STARLIMS Stability Studies Site License V10:
individual user full access to all STARLIMS functions and wizards from $27,202.50
at the same time as a permitted number of other users in the Create and maintain stability studies seamlessly within the
customer’s organization. Additional industry or platform specific lab s workflow. The module enables the creation of Test Plan
software suites detailed below are offered on a site license basis. templates (Blue Prints), incorporating storage conditions
This product is purchased/priced in units. and intervals and tests to be performed at each interval. Blue
Prints are used to create specific instances of the template each
STARLIMS Concurrent Data User License V10: with unique specifications. Contains integral reporting and
from $2,720.25 calculation services allowing intuitive reporting of shelf life data
Often, laboratory data users are not co-located with the main accumulated during the study and the performance of shelf life
laboratory and STARLIMS’ ability to transmit and receive projections. This product is purchased/priced in units.
data and sample information beyond the physical walls of
the laboratory allows for enhanced efficiency and data utility STARLIMS Designer License: from $19,142.50 ea
at a cost effective price. The STARLIMS Concurrent Data The STARLIMS XFD Designer, built to allow authorized users
User License allows an individual lab data consumer to view to intuitively configure and make appropriate enhancements
analytical services provided by the lab, view sample status, print and modifications as business requirements change. This Design
58
Mode makes the underlying complexities and inner workings of

the system transparent to the user, and employs a set of easy-to-
use design tools to enable system administrators and designers
Services
STARLIMS Annual Support Plan-V10 (SL-ASP-SUP):
to focus on business rules and not on basic system functions, from $2,720.25 ea
such as GUIs and Internet protocols. Using drag & drop design Unlimited telephone, FAX, modem, e-mail and Web site
tools, the STARLIMS XFD Designer dynamically creates XML operational support. Phone support hours are from 9:00
forms containing both layout tags & JScript.NET code. This am to 5:00 PM Eastern Time during normal business days.
product is purchased/priced in units. Support Service is not provided during official Federal holidays.
STARLIMS shall return User s phone call within 4 business
STARLIMS for Waters Empower V10: from $13,601.25 ea hours. Support Service excludes the support and debugging of
The interface between Waters Empower chromatography data all SQL statements not supplied by LIMS, including but not
system and STARLIMS enables bi-directional information flow limited to SQL statements modified or developed by Licensee
with the CDS without intervening steps. A single window construct and/or SQL- based “User Actions” modified or developed by
allows the user to remain within the workspace instead of accessing Licensee.
a range of applications using cascaded windows. This product is
purchased/priced in units. STARLIMS Per Diem Off Site LIMS Consultant Services
V10 (SL-SOF-SVC)—One Day (8 hrs): from $1,269.45
STARLIMS Analyst/Trainer/Development training/analysis.
STARLIMS Per Diem Onsite LIMS Consultant Services V10

(SL-SON-SVC)—One day (8 hrs): from $1,360.13
STARLIMS Analyst/Trainer/Development Onsite training/
analysis.
Annual Update Package Program V10

(SL-WAT-AUP): from $1,904.18
Program updates, fixes, corrections, work-arounds, releases,
versions and enhancements to include Documentation updates
that are issued by STARLIMS Corp. during the period Licensee
contracts for Support Service.
59
Annual Update Package Program V10 (SL-SAP-AUP): and extract key words or other metadata. The STARLIMS
from $2,538.90 SDMS offers workflow management for both structured and
Program updates, fixes, corrections, workarounds, releases, unstructured data within a single repository, minimizing the
versions and enhancements to include Documentation updates inefficiencies of alternating between multiple applications.
that are issued by STARLIMS Corp. during the period Licensee This site license is limited for use at one designated location
contracts for Support Service. and on one server, and allows access to licensed STARLIMS
concurrent users only. Additional concurrent users for the
Scientific Document Management Site Lic (SL-SDM-LIC): SDMS maybe purchased separately. NOTE: Designated
from $54,405.00 location(s) must be specified below. STARLIMS is a Designed-
The STARLIMS-integrated Scientific Document Management for-EMC-Documentum accredited solution.
System (SDMS) provides scientists with the capability to
automatically capture and parse relevant instrument data
files and documents, transform unstructured data into XML
60
Vendor Profile
Bytewize AB Products
ΕΕ O3Lims
Linslagargr. 1 v S-721 30 Västerås v Sweden
Tel: +46-21-842277 v Fax: +46-70-6203124 v Contact: Joakim Lemström ΕΕ O3LimsXpress*
joakim.lemstrom@bytewize.com v www.o3lims.com * Aimed at small labs (<5 users).
Available in Sweden, some surrounding
countries only. Comparison information
available here.
Abstract
Bytewize AB is was founded in 1989 in Västerås, Sweden. The company was started as an IT service
company, and work on its LIMS, O3 LIMS, was begun in 1999/2000.
O3 LIMS was developed in close cooperation with a laboratory. Analyses, objects, customers and tests
are highly customizable. The basic specification called for a LIMS system that was platform independent
and possible to maintain without high costs. It is designed for the Linux OS, but can be run on any Unix
environment, including Mac OS/X Server, and can be adapted to Microsoft Windows. MySQL Enterprise
database is the preferred engine for optimal stability, compatibility and speed. Since it is web based,
most of the support and maintenance can be done remotely.
All company and product names are trademarks or registered trademarks of their respective companies. Bytewize AB has not authorized, sponsored or approved this publication.
61
Bytewize AB v page 2 of 2
LIMS Function/Feature Overview There are three pricing methods (Note: currency as marked):
• Data import from lab instruments. Results can also be 1. “One-time”—site license fee (approx. €35000) + an annual
manually registered by sample, analysis or instrument. support and development fee of 15% (of the current license
Every test result that has a value can generate a graph from fee). The support and development fee will partly depend on
the object over a defined time period. the size of the laboratory. Included in the prices are usually all
• O3Lims allows comprehensive, automatic generation of startup costs and all parts in O3Lims. Select Vendor hosting
final reports from templates. or self-host.
• Data import into Excel for further statistical calculations. 2. “Hire”—This monthly fee is very flexible and depends on the
• Invoices size of the customer AND the value that O3Lims brings to the
customer. (approx.: €1200/month. Support and development fee
• Diary and message functions included). Select Vendor hosting or self-host.
• File upload and activity functions (alerts, etc.)
3. “Pay-per-sample”—There is a charge quarterly per sample
and per reported sample. There is also a small fee per month
price list (about $60) to cover backups and hosting costs. Prices
Source of price information is directly from Bytewize. per sample range from (about) 10 cents to $1.80. Price per
reported sample: about $1. Charges are capped at about
$1500/quarter, with no extra charges for more samples.
62
Vendor Profile
Chemware, Inc. Products
900 Ridgefield Drive, Suite 150 v Raleigh, NC 27609 • HORIZON
Tel: 919-855-8716
info@chemware.com v www.chemware.com
• Web Portal (through Actuate) • Invoicing
• Actuate™ bundled web reporting tool • SDMS
• Instrument files/reports • COC
Abstract • Standard Security/Admin • QC
Chemware is based in Raleigh, NC, with a core staff of about 30, and is • Client/Project Setup
now part of New Resources Companies holdings based in Milwaukee, • Pre-login Scheduler
WI. Its HORIZON® LIMS was initially released in 1991, and specializes
in environmental and human health & safety laboratories. It is Oracle®-
price list
These are GSA prices and so represent the possible lowest
based, and now compatible with 64-bit, Windows 2008 Server OS.
price negotiated with the Federal Government. These prices
HORIZON is comprised of a core module with additional modules may not be available to any company or organization outside
available, as described in the price list here. of the Federal Government. Prices available to others may be
somewhat higher for non-government, but these figures allow
Information based on Chemware public website at you to have a sense of how far you may be able to negotiate.
http://www.chemware.com/Corporate/AboutChemWare.aspx Prices were obtained on GSA on May 9, 2012 at: https://www.gsaadvantage.
and http://www.chemware.com/Products/HORIZONCentral.aspx gov/advantage/s/search.do?q=0:0horizon&q=0:0lims&searchType=0&db=0
on May 10, 2012.
Please contact the vendor to get a price list and quote specific to your needs. Every effort has been made by Laboratory Informatics Institute, Inc. to ensure accuracy of this information.
DO NOT use this information as a basis for pricing your needs.
All company and product names are trademarks or registered trademarks of their respective companies. Chemware, Inc. has not authorized, sponsored or approved this publication.
63
Chemware, Inc. v page 2 of 4
HORIZON Web Portal—Processor: $26,760.00

Products
HORIZON LIMS Database-Oracle—Processor: $15,760.00
Processor-based Web Portal license for report development
and distribution via the web. Professional report writer package
Application-Specific Full Use (ASFU) Oracle 10g Database, that provides a logic-driven, VB -like (Actuate's version of VB)
Processor-Based License, Standard Edition. programmatic tool for rapid development and deployment of
reports. Actuate allows the LIMS Administrator to create and
HORIZON LIMS Central—Named User modify browser-based management "dashboards" for end-
TIER 1: $3,563.00 users to conveniently select, filter, sort and manage output
TIER 2: $3,230.00 format. The application provides native Oracle Connectivity
TIER 3: $3,030.00 for unparalleled speed and interactivity with HORIZON, and
Core LIMS features including security/admin controls, client/ supports high-volume web-based reporting, ad-hoc queries, and
project setup, pre-login scheduler, auto-login, work order remote data entry.
login, worklists, scheduling, results entry, backlog tracking,
forecasting, container shipment orders, automatic posting HORIZON LIMS Instrument Integration: $1,960.00 each
of uploaded instrument results, full results adjustment for Utility for developing and deploying LimsLink parsers for
all factors, maintaining instrument run sequences, batching automated uploading and posting of results to HORIZON from
with auto-login of all QCs, full QC computations, online data interfaced instruments. This software is licensed by number
review, user-definable calculations and event triggers, real- of instruments to be interfaced. Includes a fully customizable
time limits validation, invoicing, audit trail, batch (server) instrument summary report for reviewing data online, prior to
job scheduling/processing, web-based reporting, automated posting in LIMS (5 instrument minimum)
Email reporting, built in EDD generator wizard with common HORIZON LIMS Data Management—Web-Vision: $5,030.00
regulatory EDDs, handheld PDA and data logger interfaces, Enables authorized user to view any instrument output (and
spreadsheet interface, container-specific chain of custody, and apply electronic signatures compliant with 21 CFR Part 11)
21 CFR Part 11 compliant electronic signatures. remotely via the internet. (Each user also required a HORIZON
Data Management/Vision license.)
HORIZON LIMS for PHL: $85,640.00
Processor-based HORIZON license for unlimited users in HORIZON Data Management-Named User:
Public Health organizations. TIER 1: $2,090.00
TIER 2: $1,640.00
TIER 3: $1,370.00
64
Chemware, Inc. page 3 of 4 v
Fully automated application-independent solution for capturing,

Services Part number—IM - 401—ONSITE VISIT LABOR
cataloging, viewing, and reusing analytical reports (instrument CATEGORY I—ONSITE SENIOR PROJECT MANAGER:
output), final reports and related documents, form anywhere Commercial/Catalog Price: $250, GSA Price: $225
in the enterprise. Thin-client browser interface for storing and Site visit for analysis and consultation on automation and
retrieving documents within embedded Oracle database. data management systems needs. Includes formalization of
Implementation Plan, dedicated Project Technical Lead, and
HORIZON Field Data Capture-Named User: $1,730.00 periodic progress reports to senior lab management.
Automated solution for interfacing with a portable field data
collection device (i.e. PDA or datalogger). (5 user minimum) Part number—IM - 401—OFFSITE LABOR CATEGORY
I—OFFSITE SENIOR PROJECT MANAGER:
HORIZON LIMS Extraction Template Builder: $5,130.00 Commercial/Catalog Price: $185, GSA Price: $167
Instrument interfacing utility for developing custom extraction General configuration services, remote
templates to parse instrument data into HORIZON. This
software is licensed by named user and server, and is not Part number—IM – 402—ONSITE VISIT LABOR
required if the laboratory uses the off-the-shelf extraction CATEGORY II—ONSITE PROJECT MANAGER,
templates provided in ChemWare's Interface Library. SPECIALIST: Commercial/Catalog Price: $185,
GSA Price: $167
HORIZON LIMS Statistical Analysis: $1,650.00 Onsite assistance with workstation setup, ODBC connectivity, table
Embedded NWA Quality Analyst software for routine ad hoc configuration, or other routine or site-specific implementation tasks.
and automated batch control charting, trend analysis and
control limit updating within HORIZON. May also be used as a Part number—IM – 402—OFFSITE LABOR CATEGORY
standalone SPC system. (Minimum 5 users) II—OFFSITE PROJECT MANAGER, SPECIALIST:
Commercial/Catalog Price: $150, GSA Price: $135
Remote assistance in configuring test methods, setting up
clients/profiles, OC batch rules, analyte lists and other routine
implementation tasks that can be performed from ChemWare.
65
Chemware, Inc. page 4 of 4 v
Training—SIN 132-50
Part number—TR – 501—SYSTEM ADMINISTRATOR 1
TRAINING: Commercial/Catalog Price: $3,485,
GSA Price: $3,137
Training on general HORIZON operation and procedures for LIMS
maintenance, configuration and optimization (3 days at ChemWare).
Part number—TR – 502—ADVANCED SYSTEM

ADMINISTRATOR TRAINING:
Commercial/Catalog Price: $3,015, GSA Price: $2,713
Training on advanced HORIZON operation and procedures for
LIMS maintenance, configuration and optimization. (3 days at
ChemWare)
Part number—TR – 506—ADVANCED REPORT WRITER

TRAINING: Commercial/Catalog Price: $6,348,
GSA Price: $5,713
Advanced report writer training on the HORIZON Report Manager/
Actuate option, for system administrators and power users who want
to create their own Actuate reports or customize those provided by
ChemWare with the HRM/Actuate add-in. (7 days at ChemWare)
Part number—TR – 507—END-USER TRAINING (ONSITE):

Commercial Price: $185, GSA Price: $167
Training for end-users during transition from final testing to
production roll-out.
66
Vendor Profile
MSC-LIMS LIMS Function/
Feature Overview
• Single Sample or Batch Login
Mountain States Consulting, LLC
970 West Broadway #471 PO Box 30000 v Jackson, WY 83002 • Results Entry by Sample or
Tel: 307-733-1442 v Fax: 303-379-6850 Analyte
info@msc-lims.com v www.msc-lims.com • User-Defined Result and QC
Data Types
• Integrated Excel Interface.
Import results from instrument
data files, create custom reports
from data in any LIMS report,
Products Abstract
Initially an IT consulting firm started in 1986, MSC began installing
and create custom analyte-
specific data entry screens
ΕΕ MSC-LIMS to calculate and import final
Purchased its LIMS in 1995 and has since narrowed its scope solely to LIMS.
results.
The MSC-LIMS is aimed at small to medium sized labs, especially as
ΕΕ MSC-LIMS • QC Data by Analytical Batch.
it is optimized for Excel usage, even containing an integrated Excel
Subscription Define QC data types by analysis.
user interface. It is Windows-based and consists of five tabbed-access
Create analytical batches, enter
modules (included): Setup, Administration, Samples, Laboratory
QC data by batch, and print
Notebook, and Quality Control. The Setup and Administration mod-
associated QC data with sample
ules allow users to configure the system's users, customers, tests, result results.
formats, QC data types, projects, sample types, locations and other
• Integrated Messaging.
items, and the other modules are for daily operations.
All company and product names are trademarks or registered trademarks of their respective companies. MSC-LIMS has not authorized, sponsored or approved this publication.
67
MSC-LIMS v page 4 of 4
Automatically send an email or fax with sample information a multiuser environment, create user login accounts assigned
when a sample is logged or completed. Message styles to one of four security roles with different system privileges.
support attached files in rich text, snapshot, Excel, HTML, • Ad Hoc Queries. Query sample data for viewing or printing
and XML formats. using query-by-example or structured query language (SQL).
• Sample Tracking and Warning. Prevent lost or expired • Audit Trail
samples with automatic warnings triggered when a sample
has an analysis due. Track incomplete samples and samples • Data Archiving
with warnings, and quickly locate samples using extensive
query criteria.
Six-Month Trial
• Sample Scheduling. Schedule samples to be logged by a
specific date and optionally repeat at a given frequency. For the cost of either two or three days on-site installation
and training (see prices below), the six-month trial includes
• Integrated Barcoding. Automatically generate barcoded all Annual Subscription license software, documentation, and
container labels when logging samples. Speed results entry technical support services for a six month evaluation period.
by scanning sample containers or barcoded worksheets or Terms: Available in U.S.A. only. Maximum 5-User license.
sample lists. Requires two or three days on-site installation and training.
• Reports, Charts and Statistics. Use an extensive list of Payment is required in advance
reports to collect, present, and analyze lab data.
• User-Defined Reports. Create your own application-specific
reports to list, calculate, format, and summarize sample data. Services
• Billing Module. Assign costs by analysis and customer and On-site Installation and Training (includes all travel expenses)
generate detail and summary invoices. Two days on-site installation & training in U.S.A. $3,900.00
Three days on-site installation & training in U.S.A. $5,400.00
• Instrument and Procedure Lists. Maintain instrument
and lab procedure records and generate maintenance, Outside U.S.A. call
calibration, and procedure calendars. Training in Jackson, Wyoming $1,200/day
• Training Tracking. Track user training and certifications Customization/Consulting Services $150/hour
• Integrated Security Model. Whether running standalone or in
68
MSC-LIMS v page 4 of 4
Price List
Full System Prices
Information and pricing obtained from MSC-LIMS
website (April 19, 2012): http://www.msc-lims.com/ All Full System licenses include MSC-LIMS, MSC-LIMS Archiving, and MSC-
download/MSC-LIMS%20Price%20List.pdf 1-Jan-2010 LIMS Messaging software with all Visual Basic for Applications (VBA) source
code. All Full System licenses include the on-line documentation set: MSC-LIMS
User’s Guide, MSC-LIMS Messaging User’s Guide, MSC-LIMS Programmer’s
Annual Subscription Prices
Guide, Installation Guide and Release Notes.
All Annual Subscription licenses include non-source
Single-User License: Includes: License to install
code versions of MSC-LIMS, MSC-LIMS Archiving, and
MSC-LIMS Messaging software. All Annual Subscription system on a single workstation, First year’s Single-User $7,000.00
licenses include the on-line documentation set: MSC- Annual Maintenance.
LIMS User’s Guide, MSC-LIMS Messaging, User’s Guide, Additional License: Includes: License to install
Installation Guide and Release Notes. system on one additional workstation, First year’s $1,500.00
Single-User License: Additional License Annual Maintenance.
Includes: One-year license to install system
$500.00 Multiuser Licenses:
on a single workstation, One-year technical
support & version updates. Includes: License to install system on up to 5, 10, 15, or 20
workstations, first year’s Annual Maintenance.
Additional License: 5-User License $13,000.00
Includes: One-year license to install system
$500.00 10-User License $17,500.00
on additional workstation, One-year
technical support and version updates. 15-User License $20,500.00
20-User License $23,500.00
Multiuser Licenses
Includes: One-year license to install system on up Annual Maintenance (1 year technical support & version updates)
to 5, 10, 15, or 20 workstations, one-year technical Single-User Annual Maintenance $1,050.00
support and version updates. Additional License Annual Maintenance $225.00
5-User License $2,500.00 5-User Annual Maintenance $1,950.00
20-User License $10,000.00 20-User Annual Maintenace $3,525.00
69
More LIMS
Resources & Help
The Laboratory Informatics The Laboratory Informatics Institute
Institute is dedicated to helping The Laboratory Informatics Institute (LIMSinstitute.org), is the first trade
laboratory, scientific and healthcare organization dedicated to Laboratory, Scientific and Health Informatics.
informatics professionals and users, Established by LabLynx, Inc. President John H. Jones in 2006, our mission
understand all aspects of laboratory is to help all laboratories, regardless of size or resources, acquire and
operations and the informatics systems that maintain the informatics systems that are right for them. That means
manage those operations. Our goal is to open and free sharing of information about laboratory
help you meet the needs of your laboratory informatics, the vendors, products, services, latest
by providing a number of free and valuable trends and technology available.
information resources and tools.
Join the LIMSinstitute.org for free and participate
Should you need help or wish to speak to in discussions, learn about LIMS and enjoy all
us about how you can take advantage of of the free resources available to its members at
all the the Laboratory Informatics Institute LIMSinstitute.org
has to offer, please contact John H. Jones at
jhjones@limsinstitute.org or call
770-312-9600.
70
More LIMS Resources & Help v page 2 of 4
LIMSfinder.com
If there is one place to go for everything laboratory informatics,
this is it! LIMSfinder is acknowledged by the industry as the
reference point for:
• News • Webinars
LIMSuniversity.com • Events • Jobs
Integral to the mission of educating us all about laboratory • Forums • Resources
informatics is to have a place where people can come to take
courses and gain certification. That place is LIMSuniversity. • Blogs • Surveys
com All courses are free and open to the public. Moreover, • Videos • LIMS bid postings
LIMS University offers a free facility for anyone to make and
• Podcasts • Products and Services
offer their own courses!
For nearly a decade, LIMSfinder has been the best place to go
LIMS University contains courses on things like: for anyone looking for a LIMS and related information, services,
• Intro to Informatics products, news, events, resources, jobs and much more. There
• Regulatory compliance topics (21 CFR part 11, ISO 17025, is no other site like it for clear and comprehensive LIMS-related
HIPAA etc.) materials and information.
• Software System Training Courses & Certifications And like most things from the Laboratory Informatics Institute,
• LIMSpec Process Training Courses it's free to make use of all of this. However, you also have the
• Validation option to support the LII through sponsorship. Check it all out
at limsfinder.com.
• ...and a continuous growing library of free courses
There is nowhere else that all of this free training is made

available. Use it, get certified, qualified and become a valuable,
resource to you laboratory and your peers in the laboratory
marketplace. Or as a company, train your staff easily and
comprehensively.
71
LIMSwiki.org LIMSforum.com LabCareers.com

Want to learn about LIMS but keep getting No matter what area of laboratory LIMS information and resources
stuck on the terminology and acronyms? informatics you are in or have an interest are great, but it's honest-to-
Need to see just what kinds of instruments in, LIMSforum.com is your indispensable goodness work in the industry
there are out there? LIMS/ Vendors? It's site for discussions, networking and just that pays the bills! There is no
all here at LIMSwiki.org, the Wikipedia any interactive participation in the LIMS better place to keep up with
for the laboratory, science and healthcare community. Find out the latest ideas, the latest opportunities—or
industry. events, trends, opportunities and more, and post openings for qualified
contribute your own, for any area including: professionals who are active in
It works just like Wikipedia: interactive, the LIMS community.
collaborative and with exhaustive links and • LIMS / LIS • HIPAA
references. These are updated automatically
• CDS • HL7 / SNOMED and continuously, so you always
Instead of spending hours on a search • ECM / LOINC know the most current listings.
engine that brings back advertisements, • NELAC/NELAP/
blind alleys and key word results that • SDMS To keep your career on track, go
TNI
may have nothing at all to do with • EMR / EHR to LabCareers.com.
laboratories, science or health informatics • CAP
• Bio Informatics
and management, use the resource that • 21 CFR part 11
was designed and implemented especially • Bio Banking
• SaaS / Cloud
for the laboratory, scientific and health • Cheminformatics Computing
community.
• Lab Instru- • Validation &
Categories, articles and links to sites, mentation Compliance
products, services and other resources are • Lab Careers • and more....
specifically aimed at bringing you back the
information you need in the quickest and Joining is instant, free and open to everyone.
most useful fashion. Just visit limsforum.com.
Contribute or make use of at limswiki.org.
72
The LIMSpec 3. System Questionnaire—A comprehensive table of real-

One of the biggest headaches there is in the world of LIMS is world LIMS requirements presented by all kinds of labs—
how to go about the process of finding the right one for your standardized and numbered so vendors know exactly what
lab, getting it implemented, maintaining it, validating it—the they are asking and how to respond.
whole lifecycle from beginning to end. Most of us lab people,
while we may be good at lab stuff, haven't a clue where to even II. Selection
begin when charged with the task of identifying LIMS needs 1. System Evaluation Scoring Workbook—A spreadsheet
and matching them with what's out there. to help you objectively compare systems, with the ability to
give different weighting to each item.
The Laboratory Informatics Institute's LIMSpec is the biggest
breakthrough in the history of the modern LIMS acquisition 2. Vendor Evaluation Scoring Workbook—As above, but to
process. All of the templates you need—from lab requirements evaluate the vendor.
assessment to LIMS vendor and system questionnaires,
validation documents and more—are provided in the LIMSpec, III. Validation
with instructions and examples to help guide you through the These templates and examples include standard validations
process. Laboratory professionals and LIMS consultants alike documents: IQ (Installation Qualification), OQ (Operation
can ease the entire process with this standardized and complete Qualification), PQ (Performance Qualification), DQ
process tool. (Design Qualification), Validation Plan and Summary.
The LIMSpec contains templates and examples for: IV. Maintenance—More templates to help you in keeping
your LIMS maintained are in the works.
I. Information Gathering
1. Laboratory Questionnaire—Quantify and qualify what The LIMSpec is the single most valuable tool you can have
your lab's LIMS goals are, the functions and features it to help you in the LIMS acquisition process. Click here to
requires of a LIMS and provide the information a vendor download LIMSpec Templates and Examples.
needs in order to meet them.
2. Vendor Questionnaire—Get vendors to fill this out to

give you the information you need to decide if they are a fit.
73
About the Authors
John Jones is the president of both LabLynx, Inc. and the Laboratory Informatics Institute,
Inc. John's academic background is in Chemistry and Chemical Engineering with undergraduate
degrees from the University of South Alabama. After leaving college in 1989, John was recruited
by Lockwood Greene Engineers in Atlanta, Georgia, to be a process control engineer. While at
Lockwood Greene he was in charge of projects related to engineering automation systems, process
control automation systems and laboratory information management systems. With that practical
experience and education, John formed an IT consulting company in 1992 where he personally
developed his first LIMS for a used oil analysis laboratory. This first, full LIMS development project
was one of the largest LIMS of its time. The system had a built-in expert system that would perform
auto-diagnosis of oil samples, and it processed over 3,000 samples per day at its peak. More sales
and implementation of LIMS for used oil analysis companies continued around the world from
Canada to Australia until 1996. His IT consulting business performed a wide variety of other
software projects in engineering and telecommunications.
Finally in 1997, John created the first web browser-based LIMS and introduced it at Pittcon '97 in
Atlanta, Georgia. This was the launch of the LabLynx LIMS. Since that launch, the product has
gone through 6 major releases and in July of 2000 the LabLynx company was incorporated. John
has been the lead technical architect for the LabLynx LIMS product from its inception, and has led
its development from being a purpose-built LIMS to a 100% data-driven LIMS that is configurable
to any type of laboratory. With John's continued industry leadership, LabLynx has moved its
LIMS offering to the Cloud as a SaaS (Software as a Service) based LIMS. This new business and
technology move has caused an explosion in the growth of LIMS sales for LabLynx and has allowed
the company to invest heavily in supporting the industry efforts of the Laboratory Informatics
Institute, Inc.
74
About the Authors v page 2 of 3
In 2006, John established the Laboratory Informatics

Institute, Inc. and the LIMSfinder.com website. These
organizations and resources attempt to be vendor
independent and user/community driven. These
resources have grown in membership since their
inception and now have over 36,000 active members.
The publications have a circulation of over 60,000
readers per month. The LIMSpec, from the Laboratory
Informatics Institute is another innovation developed
by John to allow LIMS consumers to more easily
develop their LIMS requirements and cut the time
down for LIMS implementations and at the same time
reduce costs and improve quality.
Finally, today, with the help of Mr. Alan Vaughan,

John has now developed the LIMS Buyer's Guide
that aggregates pricing information about the
leading LIMS vendors and combines that with
articles covering industry best practices for LIMS
procurement and implementation. The goal of this
publication is to inform the LIMS consumer of what
is available in the market place and to allow them to
make informed decisions when it comes to choosing
a LIMS. The founder of the Laboratory Informatics
Institute, Inc. believes strongly in open information,
open access to technical information about products
and open source when at all possible as long as it
supports a sustainable LIMS product and company
for the long term benefit of users.
75
About the Authors v page 3 of 3
ALAN VAUGHAN provides content for both the Laboratory Informatics Institute, Inc.
and LabLynx, Inc. He works with John Jones in developing business initiatives for both entities,
and produces all training, marketing and informational materials, both written and multimedia.
In addition, he has been the liaison for information and support for the last five years for anyone
seeking information at either company as well as for all company clients.
Alan comes from a journalistic background, with a BS in Mass Communications: Broadcast

Journalism from Virginia Commonwealth University. Although editor of his high school and
college newspapers and a talented writer, even being selected for a coveted stint as intern with the
Virginian-Pilot daily city newspaper, Alan enjoyed the technical aspects of broadcast journalism
and spent several years at television stations in production doing camera, editing, lighting and
audio for local news and talk shows. He later started a small video production company in the UK,
producing commercial training and promotional videos.
Alan then worked on the massive retuning project for the introduction of the UK’s fifth commercial
TV network, Channel 5, where he went out into the field, then led a team and finally served at the
project headquarters, providing coordination and technical support. After the project, Alan was
retained by Granada, UK, a giant media company that had contracted the project.
All this technical experience made for a natural transition to IT services when he returned to
the US in 2000. By 2006, his combination of technical skills and literacy, coupled with an easy
interpersonal manner and “get it done” attitude meant he was the perfect communications and
content candidate for LabLynx (the Laboratory Informatics Institute, Inc. had not yet been
established). He has spent the last five years learning all about LIMS and labs both first-hand and
through the vast experience and knowledge of President John Jones and the many other highly
qualified staff—and clients—he has worked with. The unique perspective of working as a neutral
advocate with the Laboratory Informatics Institute has meant that he has been able to interact
with people from all kinds of labs and industries, as well as vendors and consultants, gaining
valuable knowledge and experience he passes on in this guide and other materials.
76

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Produced and Published by the Laboratory Informatics Institute, Inc.

A primary criterion for inclusion in the LIMS Buyer's LabWare, Inc...........................................................Page 56

W elcome to the LIMS Buyer's Guide, a publication

Prices — AND DEMOS — at Last!

W ell, take heart. We have compiled a shortlist of the

Named Users vs. Concurrent Users

The Company Use the LIMSpec

demand, and only be accessible to permitted parties. The ΕΕ Trending/Control Charting:

ΕΕ Sample Management and Tracking: Of course this is

ΕΕ Scheduling/Calendar: Whether or not you receive samples standard control charting

ΕΕ Workflow: Don’t contort to what the software dictates.

ΕΕ Case Management: Not all LIMS are comfortable in the

LabLynx personnel include IT professionals and laboratory professionals,

LIMS Function/Feature Overview

• multi-location support • sample results entry

to change them anytime you like; they are not hard-coded.

• e-Signatures in the LabLynx ELab LIMS suite • Security Access Control

LIMS Produc t Pric e Li st (Available online at http://2010prices.lablynx.com)

LIMs maintenance, warr Anty, support & service pl ans

LIMS Function Demonstrations

• Workflow Management • Qualoupe LIMS Worklist

• Reduced Testing • Qualoupe LIMS Sample Approval

• Instrument Connections • Qualoupe LIMS Sample Results Entry

• Instrument Management • Qualoupe LIMS Roles Manager

• Project Management • Qualoupe LIMS People Manager

• CRM • Qualoupe LIMS Method Manager

• Translation module • Qualoupe LIMS Material Manager

• Web reporting • Qualoupe LIMS Class #8 - Running Reports

• Financial management • Qualoupe LIMS Class #10 - An Overview of Sample Statuses.

End user price ex tax

LIMS Function/Feature Overview

application servers in a clustered production environment (e.g. INTRO. 110—INTRODUCTION TO

administration and report building. This intro course is an

LabKey Online: FREE

LIMS Function/Feature Overview Price list

Nautilus LIMS Additional

• Watson LIMS SampleManager 5

LIMS Function/Feature Overview

LabCollector LIMS Full License LITE 25:

Lab Services Management (LSM): Collaborative Catalog:

Sequencing Service Management (SSM): Events Calendar:

Create and share several calendars to manage laboratory events.

Training onsite: $525 to $825 per day

Consultant onsite: $825 to $1,125 per day

Offsite data integration/import: $675 per module

Web-server hosting: $525 to $2,250 per year

Some customer comments:

LIMS Function/Feature Overview

Au tos c ribe s of t ware lic ense s pric e li st

Part Number 1-user 5-user 10-user 20-user 50-user 100-user

1. Matrix Gemini MG1012/n (n = 9,600 28,800 52,800 96,000 208,000 320,000

Options: priced per system—

Part Number 1-user 5-user 10-user 20-user 50-user 100-user

3. Matrix Tr ac k er (no re sult en try )

Part Number 1-user 5-user 10-user 20-user 50-user 100-user

Part Number 1-user 5-user 10-user 20-user 50-user 100-user

5. Qualit y m anage men t

7. Syste m configur ation & imple men tation

PricING EXAMPLES (includes services)

BlazeLIMS for 5 $17,000.00 BlazeLIMS for 10 $33,000.00 BlazeLIMS for 10 $50,000.00

LIMS Function/Feature Overview

price COAs or invoices at the same time as the permitted number