Assignment for Human resource

management
Performance management and appraisal

Anoop kumar

Roll no 04

MBA Session 2009-2011

(1) Performance management system consists of the

a) Processes used to identify
b) Encourage
c) Measure
d) All the above

(2) Identifying and measuring employee performance includes:

a) Quality of output
b) Quantity of output
c) Cooperativeness
d) All the above

(3) Each job has specific job criteria or job performance dimensions that identify the
important elements of a job on which performance is
a) Analyzed
b) Measured
c) Valuation
d) All the above

(4) Define the expected levels of performance, and are “benchmarks” or “goals” or
“targets”--- depending on the approach taken
a) Performance appraisal
b) Performance standards
c) Both a and b
d) None of the above
(5) The process of evaluating how well employees perform their jobs when
compared to set of standard, and then communicating that information to those
employees.
a) Performance appraisal
b) Performance evaluation
c) Performance standards
d) All the above

(6) Performance appraisal process is

a) Informal
b) Systematic
c) Both a and b
d) None of the above

(7) The ____ appraisal is conducted whenever the supervisor feels it necessary
a) Systematic appraisal
b) Informal appraisal
c) Performance appraisal
d) None of the above

(8) The ___ appraisal is used when the contact between manager and employee is
formal, and a system is in place to report managerial impressions and observations
on employee performance.
a) Performance appraisal
b) Systematic appraisal
c) Informal appraisal
d) All the above

(9) Types of performance information are

a) Trait-based information
b) Behavior –based information
c) Results-based information
d) All the above

(10) Performance appraisal methods are

a) Category rating methods
b) Comparative methods
c) Behavioral/objective methods
d) All the above
(11) Limitation of performance appraisal
a) Appraiser discomfort
b) Lack of objectivity
c) Central tendency
d) All the above

(12) Which of the following is not one of the main reasons for major changes in
performance appraisal in recent years?
a) Knowledge management initiatives
b) Government legislation
c) Team working initiatives
d) Total quality management

(13) Which of the following statement are correct?

a) Performance appraisal is diminishing in importance
b) Performance appraisal is not used in the public sector
c) Performance appraisal now includes previously untouched organisations and
occupational groups
d) Performance appraisal has become more widespread

(14) Which of the following is not a type of performance appraisal?

a) Team based appraisal
b) 45 degree appraisal
c) Appraisal of managers
d) Customer appraisals

(15) Which of the following is not a reason why performance appraisal is used by
organisations?
a) To clarify and define performance expectations
b) To motivate employees
c) Because it is a legal requirement
d) To improve team, individual, and corporate performance

(16) Which of the following statements about performance management systems is

not true?
a) Recommendations are prescriptive and suggest one best way
b) They cause stress for employees
c) Commitment from line managers is questionable
d) They improve organisational performance in the long-term
(17) What is the meaning of upward appraisal?
a) Employees rate the performance of their peers
b) Senior managers rate the performance of line managers
c) Line managers rate the performance of employees
d) Employees rate the performance of their manager

(18) What is meant by 360 degree appraisal?

a) A system where feedback is obtained from peers subordinates and
supervisors
b) A system where the line manager rates subordinates simultaneously
c) A system where a senior manager rates all line managers simultaneously
d) A system where every employee rates another employee chosen at random

(19) What is meant by 'Impression effect'?

a) The notion that closeness between manager and employee may create
distortions in the appraisal process
b) Where the ratings reflect the similarity between appraiser and appraise
c) Where a single negative aspect dominates and distorts the appraisal
d) The notion that some employees can manage their reputation to
ensure managers has a good impression of them

(20) Which of the following statements about 360 degree appraisal is not true?
a) 360 degree appraisal may be linked to pay awards
b) Feedback may comprise both open and closed questions
c) The data generated is normally highly accurate, valid and
meaningful
d) 360 degree appraisal is normally conducted anonymously

Ans:-
1(d), 2(d), 3(b), 4(b), 5(a), 6(c), 7()b, 8(b), 9(d), 10(d), 11(d), 12(b), 13(d), 14(b),
15(c), 16(d), 17(d) 18(a) 19(d), 20(c)

References:-
Class hard copies
http://www.performance-appraisal.com/intro.htm
http://www.icmrindia.org/courseware/Intro%20to%20Hrm/hrm-DS10.htm