Professional Documents
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METHODOLOGY
CHAPTER 4
METHODOLOGY
4.0 INTRODUCTION;
knowledge which in turn helps to renovate the social order. Various authors
defines Research as 'a carefijl critical enquiry or examination in seeking facts for
discover new facts, to interpret them in the light of known ideas, theories and
laws, to revive the current law and theories in the light of the newly discovered
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methodology as well. The methodology may differ from problem to problem.
Research methodology deals with the research methods and takes into
consideration the logic behind the methods we use. Thus the scope of research
methodology helps in using tecliniques appropriate for the study, keeping in view
the objectives of the study and the availability of time and money. Research
methodology, in fact has a great bearing on the reliability of the results arrived at
and as such constitute the firm foundation of the entire edifice of the study. In the
Kerlinger defines research design 'as the plan, structure and strategy of
control variance.' Bernard Philips described the research design as a 'blue print
making observations.
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• Operational design is related to the use of specific technique for the
(Bhattacharyya, 2004).
(Young, 1966) observed that the working out of the plan consists in the
• What the study is about and the types of data that are needed?
Thus the consideration which enter into making the decisions regarding
the what, where, when, how much and by what means, constitute a plan of study
or a study design (IGNOU, 2000). Thus while selecting the research methods all
these have to be taken into consideration and the methods most suitable for the
The methods adopted for the present study was selected taking into
consideration the objectives of the study. The feasibility of the methods was also
depth interviews, observations, field notes, open-ended questions etc. (Gaur &
Gaur, 2009). It may also include case studies, surveys, historical and document
research, it is not necessarily assumed that the findings of one study may be
In the present study qualitative research method was adopted as the study
The basic aim of the research is to study the development and use of
library services in Assam University Library since its inception. Hence case
Library. Though the field of study is limited, but it aims to studying all aspects of
the unit. Young (1966) defines case study method as 'a method of exploring and
analyzing the life of a social unit, be that unit a personal, a family, institution,
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cultural groups or even an entire community.' Since the case study method
approached with an open mind, it confers upon the researcher a huge wealth of
new ideas and new suggestions for further exploration of the research fields.
exploration of the same unit and thus enrich the knowledge pertaining to a
particular case for further use in policy forrnulations. When a case study is
undertaken, some of the areas of research may not have occurred to the
researcher's mind and the very case study, may open out new avenues of
research. It helps us to understand why, how and when past events occurred,
affecting decision making in the present set up. Historical method in Library and
2000).
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Reports of Assam University, the accession registers, the files maintained in the
publications, novels, film and video, paintings, personal photographs, diaries and
other hard copy form. Along with surveys and ethnography, documentary
Reports, Accession Registers, Due Date labels of the documents which are meant
for issue to the users of the library and these were analyzed accordingly.
• Library Survey to ascertain the resources and services of the library and
information need and their level of satisfaction with the resources of the
library. These two aspects of survey method is used in the present study.
inception.
University Library.
• Library services provided and their use by the users of the library.
To study all these four aspects related to the library services both primary
Primary Sources: The Primary Sources of data used in the study are the users of
Assam University Library which includes the faculty members, the research
scholars and the students of Assam University, Silchar. To collect data regarding
the information needs and as well as use of Library services including the
Secondary Sources: The secondary data consulted for the study were mostly the
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• Yearly Circulation Statistics.
The sample of the study consisted of the users of Assam University Library. The
MPhil and PhD, and faculty members. The sample size was taken to be 500 and
distribution was done by random sampling, the sample being at large the users
who visited the library. Out of 500 questionnaires 470 duly filled up
• Questionnaire,
• Observation; and
data from the users of Assam University Library, Silchar. The use of
Information used through this method is more valid and reliable (Good, 1966).
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tabulated and treated statistically'. The questionnaire method occupies an
standardized. The questions are real and create interest in the infomiants.
• In this method, the researcher or investigator does not have to make any
administrative arrangements.
• Through this method, a vast area and population can be studied easily.
(Bhattacharyya, 2004)
and seeking behavior of users as well as the use of library collections and
(2008) were referred to and designed with suggestions from the Supervisor.
The questionnaire consisted of both factual and opinion questions. Most of the
questionnaire was kept open for the users to opine their views and suggestions.
• General Information
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• Constraints faced by the users
• Suggestions.
sources used to meet the needs of the users, extent of needs met by the
different sources. The third part i.e. information seeking behavior consists of
items like frequency of visit to the library, purpose of visit to the library, use
the users.
The rating scale in the questionnaire used is a two point scale of 'yes'
three options were provided for a few questions to get appropriate answers.
Observation:
Sciences and other field as well. Usually four types of observation are
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• Participant observation where the observer actively participates with
distance.
used to study the day to day behavior of the users of the library regarding their
Reports which contains annual account of the library, User record registers
maintained by the Periodical section of the library, due date slips attached to
books, photocopy requisition slips. Periodical & Acquisition files etc. were
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documents, issue/ return statistics, use of the collection and different services
departments of the University and in the 2"'' phase to the users who visited the
library. In the I'" phase the response rate was very low. In the 2"*" phase the
library premises. The response rate was quite satisfactory inspite of the
unwillingness from users who did not want to spend their time in filling up the
resources and services which was done observing the day to day behavior and
use pattern of the users of the library during the period of study i.e. from 2009-
2012. The existing records of the library as mentioned above were thoroughly
studied to gather information regarding the collection of the library and use of
The data collected from the questionnaires and existing records and other
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REFERENCES
Bhattacharya, D.K. (2006). Research methodology. New Delhi: Excel Books.
University
Gaur, A.S. & Gaur, S.S. {10Q9).Statistical methods for practice and research:
aguide to data analysis using SPSS. (2'"' ed.). New Delhi: Sage
Grinnel, R. (1993). Social work, research and evaluation (4*' ed.). Illinois: F.E.
Peacock Publishers.
Delhi: IGNOU
Young, P.V. (1966). Scientific social surveys and research. New Delhi: Prentice
Hall.
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