DOT (Progressive Accreditation System)

PROGRESSIVE ACCREDITATION SYSTEM
Guidelines, Procedures and Criteria

Orientation Seminar for LGUs and Industry Stakeholders – Region III
July 12, 2017 – Clark, Pampanga
OBJECTIVES
• To make DOT accreditation system more inclusive
• To motivate stakeholders to maintain and improve the quality of the

property’s facilities and services
• To develop a database of primary tourism enterprises in the

country
• To encourage collaboration and support from the local government

and industry stakeholders in the implementation of the new system
Introduction
1978 1992 2009 TODAY
Licensing of Voluntary Mandatory Progressive

Tourism Accreditation Accreditation Accreditation
Establishments of Tourism System
(for primary
Establishments tourism
establishments)
Progressive Accreditation System (PAS)
A three-level recognition scheme

for Primary Tourism Enterprises
entailing progressive minimum
standards and reflecting
customers’ expectations
Basic Registration Regular Accreditation Premium Accreditation
 Issued to an enterprise which  Certification granted to  Certification granted to

major operation is of touristic tourism establishments found tourism establishments found
to be compliant with the to have exceeded the minimum
 Should comply with the Basic minimum standards expected standards under the Regular
requirements set by the DOT of DOT-accredited Accreditation and garnered at
establishments. least 50% of the total points
 Applications may be filed allotted
anytime  valid for two (2) years and shall
be renewable unless sooner  valid for three (3) years and
 valid for a period of one (1) cancelled or revoked for a shall be renewable unless
year from the date of cause. sooner cancelled or revoked
issuance (not renewable) for a cause.
 may be extended for another

year if found compliant with
the Basic Plus requirements
Star-Rated Accreditation
National Accommodation Standards (NAS)
 Accreditation granted to Hotels, Resorts and Apartment Hotels found

to have exceeded the minimum standards under the National
Accommodation Standards (NAS).
 valid for three (3) years and shall be renewable unless sooner
cancelled or revoked for a cause.
Scope and Applicability
Premium/Star-Rated
Registration Regular Accreditation
Accreditation
 Guest accommodations  Accommodation PREMIUM

 Travel and Tour Agencies Establishments (Guest  Guest Accommodations
 PCO/MICE Organizer Accommodation, hotels, and Homestays
and MICE Venue/Facility resorts, Apartment Hotels  Travel & Tour Agencies
and Homestays)  Tourist Land Transport
No Basic Registration  Travel & Tour Agencies Operators
Hotels, Resorts and  Tourist Land Transport  PCO/MICE Organizer and
Apartment Hotels Operators MICE Venue/Facility
Homestays  PCO/MICE Organizer and
STAR-RATED
Tourist Land Transport MICE Venue/ Facility
 Hotels, Resorts and
Operators
Apartment Hotels
ACCOMMODATION ESTABLISHMENTS
HOTEL
- a full service accommodation with reception and guest rooms
generally offering private facilities with an onsite restaurant,
room and bar services
RESORT
- a full service accommodation located in a more natural, relaxed
environment, with reception and guest rooms generally offering
private facilities with an onsite restaurant, room and bar service
and recreation facilities
Apartment Hotel
- a serviced apartment offering self-contained units with access
to kitchen and laundry facilities. A number of bedrooms may
share one bathroom in the unit
Guest Accommodation
- shall apply to Tourist Inns, Pension Houses, Motels, Bed and
Breakfast and other accommodation establishments that may
be classified and included
Homestay
- an alternative tourism where tourists will stay with the host’s
family in the same house to experience the everyday way of
life of the family and local community
TRAVEL AND TOUR AGENCIES
Tour Operator
- any person or entity engaged in the business of inbound and/or
local tour operation such as organizing and/or conducting tours
tours as well as making online reservations , arranging and
booking for transportation and accommodation for a fee,
commission, or any form of remuneration
Travel Agency
- any person or entity engaged in the business of providing travel-
related service such as transportation or accommodation
reservations/bookings, documentation of travel papers, sale
and /or issuance of tickets and selling of outbound tours for a
fee commission, or any form of remuneration
Travel and Tour Agency
- regularly engaged in both Tour Operator and Travel Agency
Online Travel and Travel Agency

- any person or entity whose operations are solely conducted
through websites and other online platform dedicated to travel
and tour operations
SPECIFIC REQUIREMENTS (Documentary)
BASIC REGISTRATION
ENTITY TYPE
All applicants (Guest Accommodation, Travel

and Tour Operators, Mice facilities and Presentation of valid Mayor’s/Business Permit
Organizers)
REGULAR ACCREDITATION (General Requirement)
ENTITY TYPE
All applicants (Guest Accommodation, Travel

and Tour Operators, Mice facilities and valid Mayor’s/Business Permit
Organizers)
SPECIFIC REQUIREMENTS (Documentary)
REGULAR ACCREDITATION (Other Requirements)
ENTITY TYPE NEW RENEWAL
Valid Comprehensive General Liability Insurance Policy with a

Hotel/Resort/ Apartment Hotel minimum amount of coverage of ₱500,000.00

Guest Accommodation
minimum amount of coverage of ₱200,000.00
Proof of attendance to a
Homestay Training conducted
Homestay by DOT or any DOT-recognized
or accredited training
institute/partner
SPECIFIC REQUIREMENTS
REGULAR ACCREDITATION (Documentary)
Proof of working capital of
₱500,000.00
- For Corporation/ Partnership/ Audited Financial Statements or any
Cooperative P500,000.00 Paid- documents to prove that the
up/partners capital establishment has a minimum of
- For single proprietorship, original ₱500,000.00 working capital.
copy of bank certification with
cheque writer
For establishments with new
For General Manager, documents to prove General Managers, documents to
a minimum of three (3) years managerial prove a minimum of three (3) years
experience in travel and tour agency managerial experience in travel and
operations or proof of passing the Travel tour agency operations or proof of
and Tour Agency Management Course or its passing the Travel and Tour Agency
equivalent Management Course or its
equivalent
Notarized Summary of Inbound Transaction reflecting a total of 100 foreign guests

per year, duly certified by an Independent Auditor

- Valid LTFRB Tourist
Transport Service Franchise
Valid LTFRB Tourist Transport
for newly applied units
Service Franchise of the
- Approved Extension of
Vehicles
Validity for expired
franchise
LTO Certificate of Registration of LTO Certificate of Registration of

Tourist Land Transport Vehicles Vehicles for newly applied units
Operator
LTFRB Confirmation of Units

Proof of attendance to a Tourist
Driver’s Training conducted by
DOT or DOT-recognized training
institute for newly applied
institute
tourist drivers
Company Profile/Portfolio
Audited Financial Statements reflecting a minimum working

capital of ₱500,000.00.
For establishments with new
For the General Manager,
General Managers,
PCO/MICE Organizer documents to prove a
documents to prove a
minimum of three (3) years
minimum of three (3) years
relevant experience in event
relevant experience in event
organizing or proof of
organizing or proof of
attendance to a PCO/Event
attendance to a PCO/Event
Organizer’s Training or its
Organizer’s Training or its
equivalent.
equivalent.
Valid Comprehensive General Liability Insurance with amount

MICE Venue/ Facility
of not less than P500,000.00.
PREMIUM/STAR-RATED ACCREDITATION (Documentary)

Hotel/Resort/ Apartment Hotel
minimum amount of coverage amounting to ₱1,000,000.00

minimum amount of coverage of
Guest Accommodation
₱300,000.00
Proof of attendance to a
Homestay Training conducted
Homestay by DOT or any DOT-recognized
or accredited training
institute/partner
PREMIUM/STAR RATED ACCREDITATION
Audited Financial Statements or any documents to prove that the
establishment has minimum of ₱1,500,000.00 working capital
For establishments with new General
For General Manager, documents to Managers, documents to prove a
prove a minimum of three (3) years minimum of three (3) years
managerial experience in travel and managerial experience in travel and
tour agency operations or proof of tour agency operations or proof of
passing the Travel and Tour Agency passing the Travel and Tour Agency
Management Course or its equivalent Management Course or its equivalent
Recognition from reputable
institutions or external bodies
Proof of Membership in good Proof of Membership in good
standing to any duly recognized standing to any duly recognized
Travel and Tour National and/or Travel and Tour National and/or
International Associations International Associations
Notarized Summary of Inbound Transaction reflecting a total of 500 foreign
guests per year, duly certified to by an Independent Auditor
PREMIUM/STAR ACCREDITATION

Valid LTFRB Tourist Transport
Service Franchise for newly
Valid LTFRB Tourist Transport applied units
Service Franchise of the Vehicles
Approved Extension of Validity
for expired franchise
LTO Certificate of Registration of LTO Certificate of Registration of

Tourist Land Transport Vehicles Vehicles for newly applied units
Operator
LTFRB Confirmation of Units

institute for newly applied
institute
tourist drivers
Proof of successful handling of at least five
(5) domestic and international events
organized, managed and serviced with a
minimum of 1,000 participants per event or
at least 100 exhibitors
Audited Financial Statements reflecting a minimum working capital of
₱1,000,000.00.
For establishments with new General
PCO/MICE For the General Manager, documents to
Managers, documents to prove a
Organizer prove a minimum of three (3) years
minimum of three (3) years relevant
relevant experience in event organizing or
experience in event organizing or
proof of attendance to a PCO/Event
proof of attendance to a PCO/Event
Organizer’s Training or its equivalent.
Organizer’s Training or its equivalent.
Award/ Commendation received from Award/ Commendation received from
reputable institution/s. reputable institution/s
Proof of Membership to any duly recognized MICE organizations/ institutions.

Valid Comprehensive General Liability Insurance amounting to not less

than ₱1,000,000.00

Quality Assurance Certification Quality Assurance Certification
given by an international or given by an international or
national organization. national organization.
PHYSICAL REQUIREMENTS
GUEST ACCOMMODATIONS
BASIC REGISTRATION BASIC PLUS

PUBLIC AREA PUBLIC AREA
Clean building exterior and surroundings  Reception Service for 8 hours
Business name signage conspicuously

 Seating Area
displayed.
Clean public wash room provided with
 Reception personnel can converse in Filipino
adequate supply of clean water, soap and
and English
toilet paper.
Waste bins provided in the public restroom  Staff in Uniform with name plates and IDs
Information/Reception counter or  Separate Public Restrooms for Male and

receiving area Female
Landline/Mobile Phone or any
communication device at the reception area
Adequate lighting in all areas


BEDROOM BEDROOM
 Potable drinking water and glass available

 Guest rooms with locking doors
upon request
 At least one pillow per person  Mirror in room
 Comfortable beds with clean mattresses,

 Clothes Holder/Hook
fresh linens and pillows with cover
 Windows with appropriate window

 Clean and non-slippery floors.
coverings(e.g. Curtains, blinds)
 Emergency evacuation/Fire Exit Plans

 Clean bath towel per guest
posted in all rooms
 Chairs available in room

BATHROOM BEDROOM
Clean toilet and bath with adequate supply

Attached/Common Bathroom
of clean water, soap and toilet paper
Clean toilet and bath with adequate
supply of clean water
Waste bins
MANDATORY REQUIREMENTS MANDATORY REQUIREMENTS
 Issuance of Official Receipts Pest Control in place
Food and Safety Procedures in place

REGULAR ACCREDITATION
PUBLIC AREA
Information/Reception counter or receiving area manned for
at least 12 hours.
Seating area proportionate to the size of the property
Enclosed public areas shall maintain a maximum temperature of 25 degrees Celsius year round
Wi-fi access in public areas
Porter service/Luggage assistance available

Left Luggage Service/Area
Brochures, maps or any similar guide in going around the area available at the reception area
Safety Deposit Box at the Reception

PUBLIC WASHROOM
Restroom with hand dryer/paper towel

BEDROOM
Minimum of five (5) lettable rooms.
Note: This requirement will not apply to establishments existing prior to the implementation of these rules.
Minimum room size must be at least 12 sq.m. inclusive of toilet & bath.
All rooms are air-conditioned or shall maintain a maximum room temperature of 25 degrees
Celsius
Potable water and drinking glass in room
At least two (2) pillows per person

Mirror at least 31 inches by 16 inches
Clothes hanging space (i.e. shelves, closets, cloth-rack)
Reading lights/Bedside lamps
Any in-room communication device available

BATHROOM
For shared bathroom, ratio is 1 bathroom for every 4 guests
Basic Toiletries (i.e. Toilet paper, shampoo and soap)
Area to place clothes and space for personal toiletries
Good space, ability to move freely
 24 Hours supply of Hot and cold running water

FOOD AND BEVERAGE
Availability of dining area or room service
Kitchen equipped with clean and functional kitchen equipment and utensils.
Kitchen kept clean, frequent cleaning is evident, no intrusive/foul smell.
Crockery, Cutlery and Glassware- clean, unchipped and stored in a dry place
Room service for a minimum of 12 hours

SERVICES AND AMENITIES
 Functional CCTV available in strategic areas (i.e. entrance, lobby etc.)
 Professional security in place
 First aid Kit (Red cross prescribed)
 Personnel trained on basic life support
 Refund and Cancellation Policies
 Back-up Generator or emergency power, capable of providing full power

STATUTORY REQUIREMENTS
 Designated PWD room/s (BP 344) and provision of facilities in accordance with BP 344
 Emergency evacuation/Fire Exit Plans posted in all rooms
 Emergency and Fire Evacuation Procedure
 Driveway
 Parking area
 Vermin and Pest Control Program
 Health and Sanitation Procedures in Place (includes food safety)

PREMIUM ACCREDITATION POINTS

PUBLIC AREA
Reception service for 24 hrs 2
Seating facility coordinated with the theme/design of the

2
property
Complimentary Wi-fi with strong connection 2
Secured Left Luggage Room 1
Offer welcome drinks or its equivalent 1

Sub-Total 9
BEDROOM
Key card power system 2

Door with Peephole 1
Minimum room size must be at least 14 sq.m. inclusive of toilet & bath. 10
 Complimentary bottled water with drinking glass in room 1
Extra pillows/range of pillows available 1
Full length mirror 1
Closet/Cabinet 2
Writing table 2
 In-room Safety Deposit Box 1
 Contemporary tiles, quality timber floors or any equivalent floor coverings. 8
Sub-Total 29
BEDROOM
Black out curtains 2
Hangers provided ( at least 3 per person) 1
Emergency Light or Flashlight in room 1
Availability of suite rooms 10
In-room compendium with additional Information about additional services

1
within the accommodation and/or entertainment/recreation nearby
Flat screen TV minimum of 20 inches 2

Slippers 1
Tea/Coffee facility 1
Sub-Total 19

BATHROOM
Attached toilet and bathroom 3
Range of toiletries (e.g. lotion, dental kit, bath gel, etc.) 2
Range of towels (e.g. bath, hand and face towel) 2
Clothes line 1
Bidet in all guest rooms 1
Hair dryer 1
Sub-Total 10

SERVICES AND AMENITIES
Accepts credit cards 1
CCTV with a minimum of 30-day recording storage 2
Medical Services available either in house or on call 24 hours a day 2
Business Desk (printing,photocopy,fax services, etc.) 2
Gym/Fitness Center/Spa 5
Function/Meeting Rooms 5
Swimming pool 5
Ironing Services 1
Laundry Services 1
SUBTOTAL 24
FOOD AND BEVERAGE
Availability of restaurant or dining facility serving all day meals 8
Room service for a minimum of 18 hours 2
SUBTOTAL 10
Grand Total 100

HOMESTAYS
BASIC REGISTRATION REGULAR ACCREDITATION PREMIUM ACCREDITATION
COMMON AREA
 Clean house exterior and  Design and building materials

surroundings reflect local identity
 Waiting Area
Adequate lighting in all areas
Adequate ventilation in all areas
House shall have sufficient electrical power supply
Wi-fi Provision
Safety Deposit Box

HOMESTAYS
BEDROOM
Guest rooms with locking doors

Comfortable beds with clean mattresses, fresh linens and pillows
with cover
Waste bins
Maximum of four(4) lettable rooms

All rooms are air-conditioned or
All rooms have sufficient
shall maintain a maximum room
ventilation
temperature of 25 degrees Celsius
Room well lit
At least one(1) pillow with At least two (2) pillow with
pillow case per person pillow case per person
HOMESTAYS
BEDROOM
Clothes hanging space (i.e.

Cabinet, closet provided
shelves, closets, cloth-rack)
Windows with appropriate window coverings(e.g. curtains,
blinds, etc)
Window fitted with mesh to keep insects out or provision of insect
repelling gadgets
Appropriate floor covering, clean and non-slippery
Clean bath towel per guest, no stain and no frayed edges

HOMESTAYS
BATHROOM
Attached/common bathroom Attached bathroom
Clean toilet and bath with adequate supply of clean water, soap
and toilet paper
Toilet system in good working order
Adequate supply of running

Adequate supply of clean water
water
Availability of hot and cold
water in shower area
HOMESTAYS
FOOD AND BEVERAGE
Availability of dining area
Kitchen equipped with clean and functional kitchen equipment

and utensils.
Kitchen kept clean, frequent cleaning is evident, no intrusive/foul

smell.
Crockery, Cutlery and Glassware- clean, unchipped and stored in

a dry place
HOMESTAYS
SERVICE AND AMENITIES

Family member trained on Basic
First aid/ Emergency Kit
Life Support
Emergency Lamps
Laundry and Ironing service
Fire Extinguisher
Promotion of Filipino Culture and Heritage
(Decoration, food and products offered)
OTHERS
Special Recognition (e.g.
ASEAN Green Certification, etc.)
Business name signage visible
Information Materials
(Brochures/Flyers/Other Promotional Materials)
Fire Extinguishers
Minimum of 18 sq.m. Physical Minimum of 25 sq.m. Physical

Physical Office Office located in a Commercial Office located in a Commercial
Area Area
Equipped with CCTV
Basic Office Equipment

Full Office Equipment (e.g. Tables & Chairs, Counter, Brochure
(e.g. Tables, chairs,
Rack/E-brochures, Telephone/Mobile Phone, Computers, Printer/s,
Computer,Telephone/ Mobile
Filing Cabinets, Fans/Air-conditioning Units)
Phone, Printer)
Seating Area for Clients Reception/Lounge Area
Official Website or Official Website with registered

 Any online page
any online page domain
Computer Reservation System

Global Distribution System
Any employee must have

undergone tourism/travel related
training
Major Tour Services are inbound

Minimum of 3 regular employees
and/or local
Membership to any duly recognized

At least 2 payment options Travel and Tour National and
International Associations
DOT REGULAR ACCREDITATION
ONLINE TRAVEL AGENCIES
Physical Office with business address
Use of online banking/ Payment Card Industry Data Security Standard (PCI-DSS)
Compliant and Encrypted with Valid Security Sockets Layer (SSL) Certificate
Website with "Contact Us" Page and Domain registration

Posting of full name of the contact person and complete business address
24 hour contact center/number with landline, mobile number, watsapp, viber, etc.
Contract of lease or proof of ownership of office space.
Registered domain/ official website
Barangay Clearance
*Note: Registration and Premium Accreditation is not applicable to OTAs

TOURIST LAND TRANSPORT OPERATOR
REGISTRATION DOT ACCREDITATION PREMIUM ACCREDITATION
Vehicle Requirement
Minimum of three (3) roadworthy & air-conditioned units
At least 50% of the total number of

units are not more than
three (3) years old
Must have any of the following
NOT APPLICABLE
(1 for every 10 units or less than 10,
at least 1):
a. Luxury car
b. Premium/Luxury Bus
(Comfortable legroom and clean CR)
c. PWD-Friendly Vehicles

Vehicle Requirement
All units equipped with:
Seat cover (if applicable) Seatbelts for all seats (for buses)
First Aid kits
NOT APPLICABLE Fire Extinguisher
Public Address system (for buses)
Communication System
WiFi on board
GPS
Dashboard Camera
Multimedia Entertainment System
featuring Philippine Destinations
CCTV
Driver Requirement
Drivers in Uniforms
Completion of DOT’s Drivers’ Training
Regular staff Training
(Drivers as Tourism Front Liners) &
(at least once per year)
Emergency Response, Basic Life Support
Garage Requirement
NOT APPLICABLE
Garage with Motorpool
Fire extinguisher
Business name signage conspicuously displayed.

Office Requirement
Online Booking System
Drivers'/Employees' Lounge
APPLICATION PERIOD AND EXPIRY DATE
ENTITY TYPE APPLICATION PERIOD ACCREDITATION EXPIRY
Accommodation
August 1 to October 31 October 31
Establishments
Travel and Tour Agencies April 1 to June 30 June 30
Tourist Land Transport

February 1 to April 30 April 30
Operator
PCO/MICE Organizer and

April 1 to June 30 June 30
ACCREDITATION PROCEDURE
BASIC REGISTRATION (COMPLIANT)

 Applicant shall accomplish the Self-Assessment Form (SAF) and
submit to the concerned DOT-RO together with the Reply
Form/Letter of Intent.
 An inspection shall be conducted in the presence of the owner or his
authorized representative
 If compliant with the requirements for Basic Registration, the DOT-

RO shall issue the Certificate of Registration to the owner or
authorized representative of the tourism establishment and shall be
valid for a period of one (1) year.
 The registered tourism establishment may request for the extension

of its validity for a maximum of one (1) year only provided that they
have met the minimum qualification for Basic Plus.
FRONT
CERTIFICATE OF REGISTRATION
BACK
BASIC REGISTRATION REGULAR ACCREDITATION PREMIUM/STAR ACCREDITATION
• Inclusion in DOT’s database • Certificate of Accreditation valid for two Regular Accreditation
(2) years benefits ++
• Registration valid for 1 year
• Advertising (Website, newspapers, • Issuance of Certificate of
brochures, magazines)
• Certificate of Registration Accreditation with three (3)
• Tourism Quality Seal Stickers years validity
• Opportunity to attend DOT
conducted trainings • Endorsement to other government • Issuance of Star Rating/
agencies and Foreign Embassies Excellence Plaques
• Opportunity to participate in LOCAL • Opportunity to Participate in

travel fairs and other sales missions International Missions and
Travel Fairs
• Opportunity to participate in any DOT
and its attached agencies’ conducted
• Opportunity to co-sponsor DOT
trainings and workshops
organized events
• Membership to Tourism Promotions
Board • Access to review data analytics*
(internal or external procured)
• Inclusion in the quarterly release of
advertisement of accredited enterprises
• Provision of DOT sponsored

tarps/posters and tokens
• Engagement of facilities and services by

government agencies
ACCREDITATION FEES AND OTHER CHARGES
Type of Tourism Classification Regular Premium/

Enterprise (if applicable)
Registration Accreditation Star-Rated
Accreditation
5 star 5,400.00 8,100.00

4 star 4,800.00 7,200.00
Hotels/Resorts/ N/A
Apartment Hotels 3 star 4,000.00 6,000.00
2 star 2,800.00 4,200.00
1 star 2,800.00 4,200.00
Guest Accommodations 500.00 1,400.00 2,100.00
Homestays 300.00 600.00 900.00

Type of Tourism Classification Regular Premium/

Enterprise (if applicable)
Registration Accreditation Star-Rated
Accreditation
Bus 700.00/unit 1,050.00/unit

Tourist Land Coaster/Mini
Transport Bus 400.00/unit 600.00/unit
Operator N/A
(Minimum of 3 units) Van 300.00/unit 450.00/unit
Car 200.00/unit 300.00/unit
Main Office 5,000.00 7,500.00
Travel and Tour
Agency
Branch Office 3,000.00 4,500.00
500.00
PCO/MICE Organizer 1,400.00 2,100.00
MICE Venue/Facility 2,800.00 4,200.00

 Sticker Fee. DOT Stickers shall be issued to

tourism establishment granted with Regular
Accreditation upon payment of ₱300.00.
 Plaque Fee. DOT Plaques shall be issued to

tourism establishment granted with
Premium/Star-Rated Accreditation as an
incentive. However, request for duplicates shall
be processed upon payment of ₱2,200.00.
 Re-assessment Fee. For any re-inspection request, a fee of ₱5,000.00 shall
be charged to the tourism establishment who wishes to be upgraded in
their existing classification while the Accreditation is still valid.
 Name Change Fee. An amount equivalent to 50% of the accreditation

fee shall be charged to tourism establishment which modifies its
Business Name while the Accreditation is still valid.
 Lost Certificate/ID. An amount of ₱1,000.00 shall be collected for an

authenticated copy of Accreditation Certificate upon submission of
Letter Request and Affidavit of Loss.
 Surcharge. An additional amount equivalent to 50% of the

accreditation fee shall be collected for renewals made after the
prescribed application period in accordance with Section 6. And
another 100% shall be collected for every succeeding year thereafter.
SUPERVISION TOURISM ESTABLISHMENTS
 Main Office Accreditation. The main office should be accredited prior to the
accreditation of branch office.
 Validity of Accreditation.
Regular Accreditation Two (2) years

Premium/Star-Rated
Three (3) years
Accreditation
 Access of Department Representatives to Establishment’s Office and

Records. Access to a tourism establishment’s records during business hours
 Display of Tourism Quality Seal and Accreditation Number. Accreditation

Sticker/Plaques shall be displayed in a conspicuous place.
SUPERVISION TOURISM ESTABLISHMENTS
 Advertisement of Business. Must display the Tourism

Quality Seal and Accreditation Number with Validity
 Non-Transferability of Accreditation. Accreditation shall

be non transferable.
 Dormancy. Dormant application shall be withdrawn after

45 days of inactivity. Warnings shall be sent on the 30th
day.
GROUNDS FOR DENIAL OF APPLICATIONS FOR
ACCREDITATION OR ITS RENEWAL
• Making any false declaration or statement, making use of

any document containing the same or committing fraud or
any act of misrepresentation for the purpose of obtaining
accreditation;
• Failure to comply with the standards and requirements for

accreditation;
• Failure to pay outstanding surcharges, fines and penalties;

GROUNDS FOR DENIAL OF APPLICATIONS FOR
ACCREDITATION OR ITS RENEWAL
• For applications for Regular and Premium/Star-Rated

Accreditation, a determinative finding of liability for
complaint/s filed against the tourism establishment with
the DOT;
• Provided, that, this disqualification will only apply to the

next accreditation period and will be automatically lifted
thereafter upon payment of any unpaid fines and
penalties.
• Any other act or omission deemed to be detrimental to the

tourism industry.
FINES AND PENALTIES
FINES AND PENALTIES
GROUNDS/OFFENSES
1st offense 2nd offense 3rd offense
Unauthorized transfer of DOT Six (6) months
Stern warning and a Revocation/ cancellation
Accreditation Certificates, Stickers, IDs or suspension and a fine
fine of P5,000.00 and a fine of P20,000.00
any document issued by the DOT. of P10,000.00
Unauthorized reproduction of DOT One (1) year Revocation/

Accreditation Certificates, Stickers, IDs or suspension and a fine cancellation and a fine
any document issued by the DOT. of P50,000.00 of P100,000.00
Gross and evident bad faith in dealing
with clients/fraudulent solicitation of
Six (6) months One (1) year Revocation/ cancellation
business or making any false, deceptive
suspension and/or a suspension and/or a and/or a fine of
or misleading claims or statements for
Fine of P10,000.00 fine of P20,000.00 P50,000.00
the purpose of soliciting business from
clients.
Engaging the services of non-DOT

accredited tourism front liners, trainers,
Three (3) months Six (6) months Revocation/ cancellation
establishments or vehicles except in
suspension and a fine suspension and a fine and/or a fine of
areas where there are no DOT accredited
of P5,000.00 of P10,000.00 P20,000.00
front liners, trainers, establishments or
vehicles available.
FINES AND PENALTIES
FINES AND PENALTIES
GROUNDS/OFFENSES
1st offense 2nd offense 3rd offense
Failure to display/specify the DOT
Tourism Quality Seal and Accreditation Three (3) months
Stern warning and a Six (6) months suspension
Number with validity in all of its suspension and a fine
fine of P1,000.00 and a fine of P10,000.00
advertisements through print or online of P5,000.00
media.
Promotion, facilitation or conduct of Six (6) months One (1) year
activities involving drug-related suspension suspension Revocation/ cancellation
transactions or any form of exploitation and a fine of and a fine of and a fine of P100,000.00
of women or children. P20,000.00 P50,000.00
Failure to comply with laws including
Three (3) months
those requiring tourism establishments Six (6) months
suspension Revocation/ cancellation
to grant privileges and benefits to senior suspension and a fine
and a fine of and a fine of P50,000.00
citizens and persons with disability, of P10,000.00
P5,000.00
among others.
Three (3) months to
Stern warning and/or a
one (1) year Revocation/ cancellation
fine of not less than
suspension and/or a of accreditation and/or a
P1,000.00 but not
fine of P10,000.00 but fine P20,000.00 but not
Any other act or omission deemed to be more P10,000.00
not more P20,000.00 more P100,000.00
detrimental to the tourism industry. based on the decision
based on the decision based on the decision that
that will be made by
that will be made by will be made by the TIRC
the TIRC
the TIRC
FINES AND PENALTIES
• The aggrieved party may appeal the decision

of the Undersecretary for TRCRG to the
Secretary of DOT within ten (10) working days
from receipt of a copy of the assailed
decision.
GROUNDS FOR DOWNGRADING AND
CANCELLATION OF ACCREDITATION
• A DOT-accredited establishment shall be

downgraded from its Premium/Star-Rating
Accreditation if the OTSR-SMED determined that it
has failed to maintain compliance with the
minimum standards within its accreditation validity.
• The Regular Accreditation of a tourism

establishment shall be cancelled if the OTSR-SMED
determined that it has failed to maintain
compliance with the minimum standards therefor
within its accreditation validity.
GROUNDS FOR DOWNGRADING AND
CANCELLATION OF ACCREDITATION
 The DOT shall likewise issue a Notice of Violation to the concerned

LGU to recommend the suspension or revocation/cancellation of
issued licenses/permits of the establishments found to have
violated the terms of their accreditation.
 The DOT shall also issue Tourism Advisories pertaining to tourism

enterprises found to have violated the terms of their
accreditation,which shall contain the following details:
• Complete identification of the pertinent tourism establishment;

• Location of the entity;
• Its registered owner or proprietor and the business address;
• The specific term or terms of accreditation violated; and
• The statement that the advisory shall only be lifted upon continued
compliance of the enterprise with the terms of accreditation.
MISCELLANEOUS
 Confidential Character of Certain Data. Information and documents
received or filed with the Department in pursuance of the requirements
of these rules shall be treated as confidential and shall not be divulged
to any private party without the consent of the party concerned.
 Issuance of Additional Circulars/Orders. The Department shall,

whenever necessary, issue additional Circulars/Orders for a more
effective implementation of these guidelines.
 Separability Clause. The provisions of these rules are hereby declared

separable, and in the event that any one or more of such provisions are
declared invalid, the validity of all other provisions shall not be affected
thereby.
 Repealing Clause. All existing rules and regulations or circulars issued by

the defunct Board of Travel and Tourist Industry or previously issued by
the Department of Tourism which are inconsistent with the provisions
of these rules are hereby repealed and/or modified accordingly.

DOT (Progressive Accreditation System)

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DOT (Progressive Accreditation System)

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PROGRESSIVE ACCREDITATION SYSTEM

Guidelines, Procedures and Criteria

• To motivate stakeholders to maintain and improve the quality of the

• To develop a database of primary tourism enterprises in the

• To encourage collaboration and support from the local government

1978 1992 2009 TODAY

Licensing of Voluntary Mandatory Progressive

A three-level recognition scheme

 Issued to an enterprise which  Certification granted to  Certification granted to

 may be extended for another

 Accreditation granted to Hotels, Resorts and Apartment Hotels found

 Guest accommodations  Accommodation PREMIUM

Online Travel and Travel Agency

All applicants (Guest Accommodation, Travel

REGULAR ACCREDITATION (General Requirement)

All applicants (Guest Accommodation, Travel

REGULAR ACCREDITATION (Other Requirements)

ENTITY TYPE NEW RENEWAL

Valid Comprehensive General Liability Insurance Policy with a

Valid Comprehensive General Liability Insurance Policy with a

Notarized Summary of Inbound Transaction reflecting a total of 100 foreign guests

ENTITY TYPE NEW RENEWAL

LTO Certificate of Registration of LTO Certificate of Registration of

LTFRB Confirmation of Units

ENTITY TYPE NEW RENEWAL

Audited Financial Statements reflecting a minimum working

Valid Comprehensive General Liability Insurance with amount

PREMIUM/STAR-RATED ACCREDITATION (Documentary)

ENTITY TYPE NEW RENEWAL

Valid Comprehensive General Liability Insurance Policy with a

Valid Comprehensive General Liability Insurance Policy with a

ENTITY TYPE NEW RENEWAL

LTO Certificate of Registration of LTO Certificate of Registration of

LTFRB Confirmation of Units

Proof of attendance to a Tourist

Proof of Membership to any duly recognized MICE organizations/ institutions.

ENTITY TYPE NEW RENEWAL

Valid Comprehensive General Liability Insurance amounting to not less

MICE Venue/ Facility

BASIC REGISTRATION BASIC PLUS

Clean building exterior and surroundings  Reception Service for 8 hours

Business name signage conspicuously

Information/Reception counter or  Separate Public Restrooms for Male and

Adequate lighting in all areas

BASIC REGISTRATION BASIC PLUS

 Potable drinking water and glass available

 At least one pillow per person  Mirror in room

 Comfortable beds with clean mattresses,

 Windows with appropriate window

 Emergency evacuation/Fire Exit Plans

 Chairs available in room

BASIC REGISTRATION BASIC PLUS

Clean toilet and bath with adequate supply

MANDATORY REQUIREMENTS MANDATORY REQUIREMENTS

 Issuance of Official Receipts Pest Control in place

Food and Safety Procedures in place

Wi-fi access in public areas

Porter service/Luggage assistance available

Safety Deposit Box at the Reception

Restroom with hand dryer/paper towel

At least two (2) pillows per person

Clothes hanging space (i.e. shelves, closets, cloth-rack)

Reading lights/Bedside lamps

Any in-room communication device available