Professional Documents
Culture Documents
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Agenda
• Resource Typing
• Implementation Experience
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Introduction and Overview
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What Is Amateur (“ham”) Radio?
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What are ARES / RACES / ACS?
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Net Control
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Packet Operations
• E-mail-like communications
• No reliance on Internet or commercial facilities
– But can gateway between packet radio and Internet e-mail
• Fast, accurate, automatic control
• Ideal for multiple types of communications
– Simple text messages
– Complex lists: addresses, supplies, drug names
– Structured forms, such as: ICS, RIMS, hospital, CERT
– High traffic volume, automatic logging, automatic printing,
dashboard-like status summaries
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Communications Shadow
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MAC Program Entrance Requirements
Nomination Requirements:
• Administrative
• Training EC CRO
MIT • Equipment Nomination Acceptance MAC
• Experience
• Performance
• Ongoing Participation
• Reliable transportation
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Standard Equipment
• 2 hr Carry Kit
– Nearby at all times
• In car is o.k. if nearby
– Resource Net Level 1 Ops
• Damage reports
– Resource Net Level 2 Ops
• City net check-ins
• 12 hr Go Kit
– Fully independent ops for 12 hrs
– Return home to retrieve
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Standards of Performance
• What are they?
– An objective set of performance
standards for emergency communicators
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Performance Standards Summary
• Professionalism
– Assignment, team member, served agency, independence, training
• Communications Technique
– Verbal comms, radio technique, written comms, call signs,
• Safety
– Personal safety, fatigue, stress, cold, heat, lightning, floods, land/mudslides,
earthquakes, fire
• Methods and Procedures
– County nets, resource net, message passing, maintaining contact, logging and
record keeping, served agency protocols, relieve briefings
• Equipment
– Go kit, maintaining control over radio, HT equipment, mobile equipment,
packet equipment, HF equipment
• Documentation
– Personal documentation, operations documentation; forms
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Example from Performance Standards
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Tracking & Completing the Process
• Candidate
– Formulates plan with help of EC
• City Chief Radio Officer
– Designates candidate as MIT
– Coaches and facilitates
• Candidate
– Manages own progress
– Completes “MAC Candidate Record”
– Submits form to CRO
• City Chief Radio Officer
– Nominates candidate to CRO
• County Chief Radio Officer
– Reviews nomination with staff
– Notifies candidate of acceptance
http://www.scc-ares-races.org/mac
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MAC Status is a Baseline
• Requesting resources
– What types of resources are available to request?
– How to request a specific type of resource?
– When a resource arrives, what capabilities does he/she have?
• Assigning resources
– How many resources of type X do we have?
– How do we identify which resources have which capabilities?
• Using individual knowledge doesn’t scale
– No one person can know everyone’s skill level
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Resource Typing
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What is “Resource Typing”?
• From www.fema.gov:
– Resource typing is categorizing, by capability, the
resources requested, deployed, and used in incidents
• Why bother?
– For ease of ordering and tracking
– Emergency manager is able to effectively and efficiently
request and receive resources through mutual aid
Source: http://www.fema.gov/pdf/emergency/nims/fire_haz_mat.pdf
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Resource Typing Applies to Apparatus
Fire Engine (Pumper)
Metric Type I Type II Type III Type IV
Pump Capacity 1,000 GPM 500 GPM 120 GPM 70 GPM
Tank Capacity 400 Gal. 400 Gal. 500 Gal. 750 Gal.
Hose, 2.5 in. 1,200 ft. 1,000 ft.
Hose, 1.5 in. 400 ft. 500 ft. 1,000 ft. 300 ft.
Hose, 1 in. 200 ft. 300 ft. 800 ft. 300 ft.
Personnel 4 3 3 2
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Santa Clara County ARES/RACES
MAC Resource Types – Generalized Capabilities
MAC Type Description of Capabilities
• All Type II capabilities, plus
• Any type of assignment – most critical, highest traffic
Type I • Lead operator for large, complex assignments
(Specialist)
• Plan, design, set-up and operate multi-freq, multi-operator
• Primary resource and liaison for planning of information flow
• All Type III capabilities, plus
Type II • More advanced/complicated/higher traffic assignments
(Advanced) • Lead operator role for small to medium
• Higher power, better antenna(s), additional equipment
• All Type IV capabilities, plus
Type III • Dispatched/assigned as individual resource
(Independent)
• Capable of fully independent operation anywhere in county
Type IV • Mutual Aid Communicator
(Baseline) • Baseline training, experience, equipment, skill set
Type V Licensed Amateur Radio Operator
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Santa Clara County ARES/RACES
MAC Qualifications at a Glance
HF
Resource Field Comms Net Control Packet Shadow
(future)
Type III Field Comm III Net Control III Packet III Shadow III HF III
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Requirements by Type
Example: Field Communications
Metric Type I Type II Type III
Prerequisites • All Type II req’s • All Type III req’s • All MAC req’s
Training • ICS 300 • Field Ops Level 2 • ICS 100, 200, 700
• Cross-band Repeating • Field Ops Level 1
• Comms planning (TBD)
Experience • 8 SPECS/SVECS • 8 SPECS/SVECS • 8 SPECS/SVECS
• 8 city nets • 8 city nets • 8 city nets
• 1 county drill • 1 county drill • 1 county drill
• 1 public service • 1 public service • 1 public service
Equipment • Mobile dual-band w/ • Mobile dual-band • 2-hr carry kit
cross-band repeat (min. 25w) radio • 12-hr go kit
• DC supply; charger • 12 hrs battery power • Performance
• Extended power (>12 hrs) • Base antenna, mast, Standards
coax, etc.
Knowledge • Cross-band repeat setup • Radio operations • Radio operations
• Managing problems • Managing problems • Net usage
• Mike-Mike scale
• Managing problems
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Verifying Performance
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SCCo ARES/RACES MAC Performance Evaluation
Example: Field Communications
Metric Type I Type II Type III
Quality County Performance County Performance County Performance
Standards & Best Standards & Best Standards & Best
Practices Practices Practices
Activity Plan, design and set-up • Traffic Rate • Traffic Rate
field information flow and • Medium to high • Low to medium
communications support • Traffic Types • Traffic Types
for an approved country • Multiple ICS-213 • Min 2 ICS-213
drill, event or incident • Multiple informal • Min 2 informal
• Multi-frequency
• F1 – full ops
• F2 – light duty
Logs and • ICS 201 Incident Briefing • ICS-205 Comm Plan • ICS-211 Sign-In/Out
Records • ICS 202 Incident Obj’s • ICS-211, 214, 309 • ICS-214 Activity Log
• ICS 205, 211, 214, 309 • ICS-309 Comm Log
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Peer Review Performed by MAC Evaluators
• Patterned after Amateur Radio “VE” process
• MAC Evaluator requirements
– Eligibility
• Amateur Radio operator license; never suspended or revoked
• Active status MAC; never suspended or revoked
• Hold at least one Type II qualification
– Detailed MAC Program Knowledge
• Performance Standards, MAC Handbook, Evaluator Handbook
– Evaluator Training
– Mentored Evaluation
– Approval
• Evaluator numbers scale up with program size
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Earning a Qualification is Straight Forward
N Qualified
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View and Track Status, Print Credentials
http://www.scc-ares-races.org/activities
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Improved Resource Assignment
Resource Request
HF
Resource Field Comms Net Control Packet Shadow
(future)
Type III Field Comm III Net Control III Packet III Shadow III HF III
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Theory vs. Practice
19-Sep-2009 MAC Drill with West Valley Cert – first informal evaluations
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Results – as of October 2010
Table of Contents:
• Performance Standards
• How to Become a MAC
• Roles and Responsibilities
• Resource Assignment & Typing
• Advanced Qualifications
• Evaluations
• Recognition
• Advanced Qualification Definitions
• MAC Response Teams
• ICS and NIMS
• Records Management
• Program Management http://www.scc-ares-races.org/mac
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Next Steps
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Thanks for your interest today
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