Professional Documents
Culture Documents
SERIES
(exploring)
1. Investigating in a systematic way: examining. 2. Searching
into or ranging over for the purpose of discovery.
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SERIES
(exploring)
1. Investigating in a systematic way: examining. 2. Searching
into or ranging over for the purpose of discovery.
Pearson Canada
Toronto
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Pearson Prentice Hall. All rights reserved. This publication is protected by copyright and permission should be
obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in
any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding
permission, write to the Permissions Department.
Original edition published by Pearson Education, Inc., Upper Saddle River, New Jersey, USA. Copyright 2011
Pearson Education, Inc. This edition is authorized for sale only in Canada.
ISBN 978-0-13-266631-2
Photos in the PowerPoint chapters are reprinted courtesy of Andy Sorensen Photography, Ryan Phillips at Xeric
Landscape and Design, Jo Porter Photography, David and Ali Valeti, Brad and Jenalee Behle, Katherine Hulse
Photography, Shanna Michelle Photography, Alan Jensen Photography, and Jaron and Jennifer Krebs.
YouTube screenshot in Figure 27 in the chapter PowerPoint Rich Media Tools is reprinted by permission of
Common Craft, LLC.
Images reprinted by permission of Shutterstock.com appear in the following figures in PowerPoint chapters: Figure 13
in the chapter Introduction to PowerPoint; Figures 7, 15, 20, 21, and 27 in the chapter Presentation Development.
Screenshot in Figure 1 in the chapter Introduction to Access is reprinted with permission of Columbia Sportswear
Company.
Selected content in the PowerPoint chapters is used with permission from Cameron Martin, Ph.D., Utah Valley
University; Quinn Foote, Dustin Miller, and Tyler Fox, Utah Valley University DGM Students; Bryan Stinson,
Survival Solutions; and Jan Bentley, Kathleen Richards, and Diane Hartman, Utah Valley University.
Microsoft and Windows are registered trademarks of the Microsoft Corporation in the U.S.A. and other
countries. Screen shots and icons reprinted with permission from the Microsoft Corporation. This book is not spon-
sored or endorsed by or affiliated with the Microsoft Corporation.
12345 14 13 12 11 10
DEDICATIONS
I dedicate this book in loving memory to Grandma Ida Lu Etta (Billie) Hort,
who was a positive role model for me through her patience, caring personality,
and perseverance through challenging situations. I treasure her support and
encouragement throughout my personal and professional endeavours,
including years of textbook writing.
Keith Mulbery
I would like to dedicate this book to my wife, Heather, and my son, Zachyour patience,
understanding, and support made this project possible for me. I love you.
Randy Jenne
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Mary Anne is a senior faculty member at Montgomery County Community College, teaching various
computer application and concepts courses in face-to-face and online environments. She holds a B.A.
in psychology and education from Mount Holyoke College and an M.B.A. in finance from Northwestern
Universitys Kellogg Graduate School of Management.
Mary Anne has more than 12 years of educational experience. She is currently adjunct faculty at
Gwynedd-Mercy College and Montgomery County Community College. She has also taught at Bucks
County Community College and Muhlenberg College, as well as conducted professional training. Before
teaching, she was vice president at Shearson Lehman in the Municipal Bond Investment Banking
Department.
Dr. Keith Mulbery is the Department Chair and an Associate Professor in the Information Systems and
Technology Department at Utah Valley University (UVU), where he teaches computer applications, C#
programming, systems analysis and design, and MIS classes. Keith also served as Interim Associate Dean,
School of Computing, in the College of Technology and Computing at UVU.
Keith received the Utah Valley State College Board of Trustees Award of Excellence in 2001, School of
Technology and Computing Scholar Award in 2007, and School of Technology and Computing Teaching
Award in 2008. He has authored more than 15 textbooks, served as Series Editor for the Exploring Office
2007 series, and served as developmental editor on two textbooks.
Keith received his B.S. and M.Ed. in Business Education from Southwestern Oklahoma State University
and earned his Ph.D. in Education with an emphasis in Business Information Systems at Utah State
University. His dissertation topic was computer-assisted instruction using Prentice Halls Train and Assess
IT program to supplement traditional instruction in basic computer proficiency courses.
Michelle Hulett received a B.S. degree in CIS from the University of Arkansas and an M.B.A. from
Missouri State University. She has worked for various organizations as a programmer, network adminis-
trator, computer literacy coordinator, and educator. She currently serves as a senior instructor in the CIS
department and Director of International Business Programs at Missouri State University.
When not teaching or writing, she enjoys flower gardening, travelling (Alaska and Hawaii are favorites),
hiking, canoeing, and camping with her husband, John, dog, Dakota, and any friends or neighbourhood
kids who tag along.
Cynthia Krebs is the Director of Business and Marketing Education and a professor in the Digital Media
Department at Utah Valley University (UVU). In 2008, she received the UVU College of Technology and
Computing Scholar Award. She has also received the School of Business Faculty Excellence Award twice
during her tenure at UVU. Cynthia teaches the Methods of Teaching Digital Media class to future teach-
ers, as well as classes in basic computer proficiency, business presentations, business graphics, and intro-
duction to digital media.
Cynthia is active in Utah Business and Computer Education Association, Western Business Education
Association, the National Business Education Association, and the Utah Association of Career and
Technical Educators. In 2009/2010, she served on the Executive Board of UACTE, as President of UBCEA,
and as Computer Workshop Chair for WBEA. She was awarded the WBEA Outstanding Educator at the
University Level in 2009. Cynthia has written multiple texts on Microsoft Office software, consulted with
government and business, and has presented extensively at the local, regional, and national levels to pro-
fessional and business organizations.
Cynthia lives by a peaceful creek in Springville, Utah. When she isnt teaching or writing, she enjoys
spending time with her children, spoiling Ava and Bode, travelling with friends, and reading.
Keith A. Mast develops a wide range of Access applications that solve challenging business problems and
improve efficiency. His solutions help businesses and organizations in manufacturing, pharmaceutical,
financial services, and agriculture, among other industries. Clients include Visible Filing Concepts, Inc.;
Moyers Chicks, Inc.; Marcho Farms, Inc.; TCM America, Inc.; LANsultants, Inc.; Spector, Roseman,
Kodroff, & Willis, PC; Heinz, Inc.; DuPont; and Sony Entertainment.
He is an adjunct faculty member at Montgomery County Community College, Blue Bell, Pennsylvania,
continuing his long-standing love of teaching and exemplified by his prior experience as a high school
teacher, business school instructor, and Access seminar leader.
Keith promotes the ethical standards of the consulting profession both in how Mast Consulting, LLC deals
with its clients and as an active volunteer leader of the Independent Computer Consultants Association of
the Delaware Valley.
Keith resides in Norristown, PA, a suburb of Philadelphia. In his free time, he enjoys biking, running,
kayaking, ballroom dancing, and being in nature.
For more information, visit him on Facebook, LinkedIn, or at www.keithmast.com.
Lynn Hogan has taught in the Computer Information Systems area at Calhoun Community College for
29 years. She is the author of Practical Computing and has contributed chapters for several computer
applications textbooks. Primarily teaching in the areas of computer literacy and computer applications,
she was named Calhouns outstanding instructor in 2006. She received an M.B.A. from the University of
North Alabama and a Ph.D. from the University of Alabama. Lynn resides in Alabama with her husband
and two daughters.
Bob Grauer is an Associate Professor in the Department of Computer Information Systems at the University
of Miami, where he is a multiple winner of the Outstanding Teaching Award in the School of Business,
most recently in 2009. He has written numerous COBOL texts and is the vision behind the Exploring
Office series, with more than three million books in print. His work has been translated into three foreign
languages and is used in all aspects of higher education at both national and international levels. Bob
Grauer has consulted for several major corporations including IBM and American Express. He received
his Ph.D. in operations research in 1972 from the Polytechnic Institute of Brooklyn.
Andy Igonor holds a Ph.D. in Information Systems from the Bristol Business School, U.K. He has more
than 15 years of experience in the Information Systems and Management field, and has consulted for vari-
ous organizations and taught in a number of schools around the globe, including in South Africa,
Singapore, the United Arab Emirates, the United Kingdom, and Canada. Andys primary teaching special-
ties include Management Information Systems, eCommerce, Project Management, Information Systems
Security and Risk Management, and Systems Analysis and Design. He has consulted for the United
Nations Childrens Fund (UNICEF) and the governments of South Africa, Canada, and Alberta. Recently
he taught in the Masters program in Information Systems Security at Concordia University in Edmonton,
and also worked as an Academic Coach on Risk Management and Information Security for Athabasca
Universitys Executive M.B.A. program. He is an inveterate fan of Arsenal FC of the English Premier
league. He lives in Edmonton with his wife and two sons.
Randy Jenne has taught computer courses at Grant MacEwan University for 30 years. Along the way he
earned certifications from Microsoft, Cisco, and CompTIA. He received a B.Ed. from the University of
Alberta and an M.Ed. with a major in education technology from the University of Southern Queensland. In
addition to teaching, Randy loves to play basketball, lay on the beach, and bang on the drums every Sunday
morning. He lives in Edmonton with his wife and son.
BRIEF CONTENTS
WINDOWS 7
CHAPTER ONE Getting Started with Windows 7
WORD
CHAPTER ONE Introduction to Word
CHAPTER TWO Document Presentation
CHAPTER THREE Collaboration and Research
CHAPTER FOUR Document Productivity
EXCEL
CHAPTER ONE Introduction to Excel
CHAPTER TWO Formulas and Functions
CHAPTER THREE Charts
CHAPTER FOUR Datasets and Tables
ACCESS
CHAPTER ONE Introduction to Access
CHAPTER TWO Relational Databases and Queries
CHAPTER THREE Customize, Analyze, and Summarize Query Data
CHAPTER FOUR Creating and Using Professional Forms and Reports
POWERPOINT
CHAPTER ONE Introduction to PowerPoint
CHAPTER TWO Presentation Development
CHAPTER THREE Presentation Design
CHAPTER FOUR PowerPoint Rich Media Tools
GLOSSARY
INDEX
BRIEF CONTENTS
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CONTENTS
WINDOWS 7
CONTENTS
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CONTENTS
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CONTENTS
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CONTENTS
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CONTENTS
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CHAPTER FOUR Creating and Using Professional Forms and Reports 693
CASE STUDY: COFFEE SHOP STARTS NEW BUSINESS HANDS-ON EXERCISE 3:
OBJECTIVES Report Basics
FORM BASICS REPORT SECTIONS, VIEWS, AND CONTROLS
Creating Forms Using the Form Tools Identifying Report Sections
Modifying a Form Revising Reports Using Report Views
Sorting Records in a Form Identifying Control Types in Reports
HANDS-ON EXERCISE 1: HANDS-ON EXERCISE 3:
Form Basics Report Sections, Views, and Controls
FORM SECTIONS, VIEWS, AND CONTROLS
Identifying Form Sections CHAPTER OBJECTIVES REVIEW
Revising Forms Using Form Views KEY TERMS
Identifying Control Types in Forms MULTIPLE CHOICE
HANDS-ON EXERCISE 2: PRACTICE EXERCISES
Form Sections, Views, and Controls MID-LEVEL EXERCISES
REPORT BASICS CAPSTONE EXERCISE
Creating Reports Using Report Tools BEYOND THE CLASSROOM
Modifying a Report
Sorting Records in a Report
CONTENTS
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GLOSSARY
INDEX
CONTENTS
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ACKNOWLEDGMENTS
We would like to acknowledge those who provided comments and suggestions that helped us prepare for the Canadian edition of Exploring Mi-
crosoft Office 2010, including the following instructors and others:
ACKNOWLEDGMENTS
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Finally, wed like to extend our thanks to the Exploring 2010 technical editors:
ACKNOWLEDGMENTS
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Compass Randy Jenne has taught computer courses at Grant MacEwan University
for 30 years. Along the way he earned certifications from Microsoft,
Cisco, and CompTIA. He received a B.Ed. from the University of
Compass is a searchable database of multimedia tools designed to teach
Alberta and an M.Ed. with a major in education technology from the
the 50 most essential skills in Microsoft Word, Excel, Access, and
University of Southern Queensland. In addition to teaching, Randy loves
PowerPoint. Available online via your computer or cellphone, Compass
to play basketball, lay on the beach, and bang on the drums every Sunday
is an at-your-fingertips resource for tech-savvy students who need help
morning. He lives in Edmonton with his wife and son.
and answers right away. Information for accessing Compass via your
computer or cellphone is available on myitlab and the Business
Publishing/Information Technology Web Site.
Acknowledgments for
myitlab (www.myitlab.com) is an online train-
ing and assessment program for Office 2010 the Canadian Edition
that can help you maximize the learning process. It provides you with
the tools you need to learn, understand, and assess your Office applica- We would like to thank those who provided comments and suggestions
tions skills. In myitlab, youll find: on the Exploring series; their feedback gave us insight into the needs of
the Canadian market and helped us prepare for this Canadian edition
a realistic, open simulation of Microsoft Office 2010 that allows you
of Exploring Microsoft Office 2010.
to explore the Office applications without being penalized
Photos in the PowerPoint chapters are reprinted courtesy of Andy
exam and training questions that match your textbook, so you can
Sorensen Photography, Ryan Phillips at Xeric Landscape and Design, Jo
review the skills learned in class online, on your own time
Porter Photography, David and Ali Valeti, Brad and Jenalee Behle,
training that adapts to your skill level so you wont waste time Katherine Hulse Photography, Shanna Michelle Photography, Alan
relearning skills you already know Jensen Photography, and Jaron and Jennifer Krebs.
a gradebook that allows you to view your grades and view reports YouTube screenshot in Figure 27 in the chapter PowerPoint Rich
showing your progress. Media Tools is reprinted by permission of Common Craft, LLC.
Images reprinted by permission of Shutterstock.com appear in the fol-
lowing figures in PowerPoint chapters: Figure 13 in the chapter
About the Canadian Introduction to PowerPoint; Figures 7, 15, 20, 21, and 27 in the chap-
ter Presentation Development.
Authors Screenshot in Figure 1 in the chapter Introduction to Access is
reprinted with permission of Columbia Sportswear Company.
Andy Igonor holds a Ph.D. in Information Systems from the Bristol
Business School, U.K. He has more than 15 years of experience in the Selected content in the PowerPoint chapters is used with permission
Information Systems and Management field, and has consulted for var- from Cameron Martin, Ph.D., Utah Valley University; Quinn Foote,
ious organizations and taught in a number of schools around the globe, Dustin Miller, and Tyler Fox, Utah Valley University DGM Students;
including in South Africa, Singapore, the United Arab Emirates, the Bryan Stinson, Survival Solutions; and Jan Bentley, Kathleen Richards,
United Kingdom, and Canada. Andys primary teaching specialties and Diane Hartman, Utah Valley University.
include Management Information Systems, eCommerce, Project Microsoft and Windows are registered trademarks of the Microsoft
Management, Information Systems Security and Risk Management, Corporation in the U.S.A. and other countries. Screen shots and icons
and Systems Analysis and Design. He has consulted for the United reprinted with permission from the Microsoft Corporation. This book
Nations Childrens Fund (UNICEF) and the governments of South is not sponsored or endorsed by or affiliated with the Microsoft
Africa, Canada, and Alberta. Recently he taught in the Masters program Corporation.
in Information Systems Security at Concordia University in Edmonton,
and also worked as an Academic Coach on Risk Management and Many of the designations by manufacturers and seller to distinguish
Information Security for Athabasca Universitys Executive M.B.A. pro- their products are claimed as trademarks. Where those designations
gram. He is an inveterate fan of Arsenal FC of the English Premier appear in this book, and the publisher was aware of a trademark claim,
league. He lives in Edmonton with his wife and two sons. the designations have been printed in initial caps or all caps.
PREFACE
The Exploring Series and You
Exploring is Pearsons Office Application series that requires students like you to think beyond the point
and click. With Office 2010, Exploring has embraced todays student learning styles to support extended
learning beyond the classroom.
The goal of Exploring is, as it has always been, to go further than teaching just the steps to accomplish a
taskthe series provides the theoretical foundation for you to understand when and why to apply a skill.
As a result, you achieve a deeper understanding of each application and can apply this critical thinking
beyond Office and the classroom.
You are plugged in constantly, and Exploring has evolved to meet you halfway to work within your chang-
ing learning styles. Pearson has paid attention to the habits of students today, how you get information, how
you are motivated to do well in class, and what your future goals look like. We asked you and your peers for
acceptance of new tools we designed to address these points, and you responded with a resounding YES!
PREFACE
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Instructor Resources
Many of the instructor resources are available on the Instructors Resource CD-ROM
(ISBN 978-0-13-260526-7) or can be downloaded from Pearson Canadas online catalogue at
www.pearsoncanada.ca/highered.
Annotated Solution Files with Scorecards assist with grading the Hands-On Exercises and end-of-chapter
exercises.
Capstone Production Tests allow instructors to assess all skills covered in a chapter with a single project.
Rubrics for Mid-Level Creative Cases and Beyond the Classroom Cases in Microsoft Word format
enable instructors to customize the assignments for their classes.
PowerPoint Presentations with notes for each chapter are included for out-of-class study or review.
Audio PowerPoint Presentations provide an alternate version of the PowerPoint presentations in
which all the lecture notes have been prerecorded.
Lesson Plans provide a detailed blueprint to achieve chapter learning objectives and outcomes.
Objectives List maps chapter objectives to Hands-On Exercises and end-of-chapter exercises.
Multiple Choice Answer Key
Complete Test Bank, also available in TestGen format.
Set-Up Video Exercises provide companion exercises for the Set-Up Video for each chapter.
Syllabus templates for 8-week, 12-week, and 16-week courses.
Grader projects provide live-in-the-application assessment for each chapters Capstone Exercise and
additional Capstone Exercises.
Instructor Reference Cards, available electronically and as printed cards, for each chapter, include:
Concept Summary, which outlines the KEY objectives to cover in class with tips on where students
get stuck as well as how to get them unstuck.
Scripted Lecture, which provides instructors with a lecture outline that mirrors the Hands-On
Exercises.
PREFACE
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Student Resources
Companion Web Site
www.pearsoncanada.ca/canadiancis offers expanded IT resources and downloadable supplements.
Students can find the following self-study tools for each chapter:
Online Study Guide
Chapter Objectives
Glossary
Chapter Objectives Review
Web Resources
Student Data Files
The Student Data Files can also be found on the Pearson Custom Library Web site at
www.pearsoncustom.com/customphit/datafiles.
Compass
Compass is a searchable database of Microsoft Office 2010 skills that is available for use online on a com-
puter or on your cell phone. Using a keyword look-up system on your computer, the database provides mul-
timedia instructions via videos and at-a-glance frames to remind students how to perform a skill. For stu-
dents on the go, you can use your cellphone to search and access a brief description of a skill and the click-
stream instructions for how to perform the skill. This is a resource for the tech-savvy student, who wants
help and answers right away. Students get access to Compass through myitlab and/or the Business
Publishing/Information Technology Web Site.
myitlab for Office 2010 is a solution designed by professors for professors that allows
easy delivery of Office courses with defensible assessment and outcomes-based train-
ing. The new Exploring Office 2010 system seamlessly integrates online assessment, training, and projects
with myitlab for Microsoft Office 2010!
PREFACE