QUICK REFERENCE GUIDE AMADEUS GALILEO ABACUS / SABRE WORLDSPAN

I) Security
Sign on to computer JI3115TS/SU SON/ZAW SI* BSI$0001XX/GS
Sign off the computer JO* SOF SO* BSO$
Display all work areas JD OP/W* *S* B$

II) Information and Help

Display index of information chapters GGAIS GG* F*FOX HELP GRS
Request help HE H/ or HELP F*FOX/CAR HELP

III) Encode and Decode

City - encode DAN JERSEY .CE JERSEY W/-CCLONDON KC/JERSEY
City - decode DAC NYC .CD NYC W/*LON KD/JER
Country - encode DC FINLAND .LE FINLAND HCCC/INDIA 4C*FINLAND
Country - decode DC AU .LD AU HCCC/IN 4C*F
Airline encode DNA IBERIA .AE IBERIA W/-ALKINGFISHER KAC/IBERIA
Airline decode DNA EI .AD EI W/*IT KAD/EI
Aircraft equipment encode DNE FOKKER .EE FOKKER W/EQ-BOEING NOT APPICABLE
Aircraft equipment decode DNE 744 .ED 744 W/EQ*744 HELP EQP747
City record GGAPTLHR .CR LHR NA NOT APPICABLE

IV) Scrolling
Move down MD MD MD MD
Move up MU MU MU MU
Move bottom MB MB MB MB
Move top MT MT MT MT

V) Printing
Print all fields of the BF WRA/ P-*ALL DITDPI JTXXXRR/*A
Print ticket, itinerary and MIT for all
passengers TTP/INV/IBPI TKP WETRDPE EZT
Print ticket only TTP TKPDTD WDPE EZEL#HV#DR#*IX
Create electronic ticket TTP/ET TKPET WETR EZE

VI) Air Availability

Display availability for today ANZRHLON AZRHLON 1STOLON AZRHLON
Display more availability MD A* 1* AD
Display availability by date & time AN18JULZRHCPH1400 A18JULZRHCPH.1400 110JULBOMLHR1000 A18JULZRHCPH1400
Display availability by Airline AN23JULZRHCPH/ASK A23JULZRHCPH/SK 110JULBOMLHRIT A18JULZRHCPH-SK
Direct link to carrier 1SKAD23JULZRHCPH A23JULZRHCPH*SK 110JULBOMLHRIT @SK@ A18JULZRHCPH1400
 QUICK REFERENCE GUIDE AMADEUS GALILEO ABACUS / SABRE WORLDSPAN

Display more from carrier link 1SKMD AM*SK 1* @AD

VII) Sell, Change and Cancel Flights

Reference sell flight SS1C2 N1C2 01K13 01C2
Reference sell all flights SS1CY3 N3C2Y3 03C2Y3 03C2Y3
Direct sell flights SSAY631C11JULZRHVIE1 0AY631C11JULZRHVIENN1 0IT7K20JULBOMLHRNN1 0AY631C11JULZRHVIENN1
Sell open segment SOLXYZRHCPH 0LXOPENYZRHCPHNO1 0YYOPENYCPHFRADS1 0LXOPENYZRHCPHPS1
Create ARNK segment SIARNK Y or 0A /1A 0A
Change segment status 1/HK @1HK 01HK EWGR
Change segment 2 to 3 passengers .2/3HK ,3S2 N/A
Rebook segments to F class SBF3-5 @3-5/F WC1C X1#0/F
Cancel segment 2 XE2 X2 X2 X2
Cancel itinerary XI XI XI XI

VIII) Timetable
View timetable by date and city pair TN23JANZRHCPH TT23JANZRHCPH S23JANZRHCPH S23JANZRHCPH
Convert availability display to timetable ACTN TT NOT APPLICABLE NOT APPICABLE
Convert timetable to availability display TCAN A NOT APPLICABLE NOT APPICABLE

IX) Name Field

Add name field NM2HUG/OMR/RMRS N.2HUG/OMR/RMRS -2HUG/OMR/RMRS -2HUG/OMR/RMRS

Add child name NM1HUG/TIM(CHD14JAN02) N.HUG/TIM*P-C07DOB14JAN02 -HUG/C MSTR*C07 -HUG/TIM*CNN or HUG/TIM*C07

NM1LEE/SMRS(INF/ANNA/18JAN N.HUG+N.I/LEE/ANNA*18JAN0 -LEE/ANNA*INF3SAN1.1INFT-
Add infant name 09) 9 P-INF -I/HUG/A MSTR*I14 2.1/18JAN09
Change name 3 to Reed 3/1REED/CMRS N.P3@REED/CMRS -3@HUG/CMR -3@REED/CMRS
Delete name 3 XE3 N.P3@ -3@ -3@

X) Phone Field
P.ZRHT*044 886 77 55 STAR 9-SID DEL WORLDSPAN ITQ/0120
Add agency phone AP TRAVEL REF 9 044 866 7755 STAR TRAVEL REF 3370800/REF
Add business phone AP044 886 88 66-B P.ZRHB*044 886 88 66 9 044 866 88 99-B 9* 404 555-5055-H/444-4325-B
Change phone 6/044 886 99 77-B P.2@ZRHB*044 886 99 77 92044 866 99 88-B 92@ 12345648-B
Delete phone XE5 P.2@ 92 92@

XI) Timatic
Display timatic menu TIFV TIFH & TIFA TI- TIM TI
 QUICK REFERENCE GUIDE AMADEUS GALILEO ABACUS / SABRE WORLDSPAN

XII) Minimum Connecting Time

Display minimum connecting time DM1 DCT T*CT-JFK/AA KEC

XIII) Ticketing Field

Add ticketing field TKOK T.T* 7T-A 7T/
Add ticketing field with date TKTL20DEC T.TAU/20DEC 7TAW20DEC/TEXT 7TAW/00/20DEC
Change ticketing field to ticketed 4/OK T.@ T* 7T-A 7@T/
Delete ticketing field XE4 T. @ 7 7@

XIV) Form of Payment Field

Add FOP field (credit card) FPCCAX370000000000039/1112 F.AX370000000000039/D1112 5-AX4578909992458912/99 5$CCTP1012123456789P0201

Delete FOP field XE7 F.@ 5LINE NO @ 5$@

XV) Received Field

Add a received from field RFHARRIS R.HARRIS/D MR 6HARRIS/D MR 6.R
Delete a received from field IG or IR R.@ 6@ 6@

XVI) Address Field

AM MR HUG HAGWEG 22 W.MR HUG*HAGWEG 5-CDJOHN REED#5-CD266 MAIN ST/ZRH
Add address ZURICH 8000 22*ZURICH*P/8000 5/MR HUG.5 HAGWEG 22/ZURICH
Change address 5/AM NEW TEXT W.@ NEW TEXT 52@/NEW TEXT 51@-CD JOHN REID
Delete address XE5 W.@ 52-3@ 5@-CD/ALL

XVII) PNR/BF Miscellaneous Entries

End transact ET E E E
End transact and retrieve PNR/BF ER ER ER ER
Ignore IG I I I
Ignore and retrieve as original IR IR IR IR
Retrieve PNR/BF RT LOCATOR *LOCATOR *LOCATOR *LOCATOR
Retrieve PNR/BF by name RT/HARRIS *-HARRIS *-HARRIS *-HARRIS
Redisplay PNR/BF RT *R *A *R
Display history RH *H *H *H
Repeat all customer data-all segments RRN REALLSALL ECAPD or ICAPD EC*A

XVIII) Review PNR/BF

Review all OP18DEC/FREE TEXT RB.18DEC*FREE TEXT NOT APPLICABLE NOT APPLICABLE
 QUICK REFERENCE GUIDE AMADEUS GALILEO ABACUS / SABRE WORLDSPAN

Change review date 8/22DEC RB.@1/22DEC NOT APPLICABLE NOT APPLICABLE

Delete review XE8 RB.1@ NOT APPLICABLE NOT APPLICABLE

XIX) Remarks/Notepad
Add remarks RM FREE TEXT NP.FREE TEXT 5 FREE TEXT 5FREETEXT
Delete remarks XE9 NP.1@ 51 51@

XX) OSI/SSR Fields

Request (SSR) special meal SRVGML SI.VGML 3VGML 3SAVGML
Request (SSR) wheelchair by segment &
passenger SRWCHR/P1/S3 SI.P1S3/WCHR 3WCHR5-3.1 3S1N1WCHR
Delete SSR request XE6 SI.P1S3@ 45-2.1@ 31.XX
Add OSI OS YY VIP ROCK STAR SI.YY*VIP ROCK STAR 3OSI YY VIP ROCK STAR 3OSI YY PAX ROCK STAR
Change OSI 7/YY VIP SWIM STAR SI.1@YY*VIP SWIM STAR 31 31@ YY PAX SWIM STAR
Delete OSI XE7 SI.1@ 3 1.XX 31@

XXI) Frequent Flyer

Add frequent flyer number FFNUA123456789 M.UA123456789 FFIT123456-1.1 3SAN1FQTVUA123456789
Delete frequent flyer number XE6 M.@ FF 31@

XXII) Display Fares

Display fare to another city from your city FQD MAD FDMAD FQ MAD 4FDELMAD
Display fare by date and specific carrier FQDGVAFRA/11DEC/AAY FD11DECGVAFRA/AY FQHELFRA11DEC-AY 4F11DECGVAFRA-AY
Display fare rule by line number FQN3 FN*3 RD3 4F.R3
Display fare routing information FQR2 FR*2 RD3*RTG 4FR1

XXIII) Price Itinerary/Fare Quote

Price adult fare, all passengers FXP FQ WP 4P
Price passenger 2 FXP/P2 FQP2 WPN2 4PN1
Best Buy Quote FXB FQBB WPNCS or WPNCB 4PLF
Price child's fare FXP/RCH FQ*C08 WPPCHD 4P*PCNN
Price specific selling/ticketing country FXP/R,PAR.OSL FQ.PARROM WPSBOMTBOM 4P*EEUR/FR
View fare quote ladder FQQ02 FQL2 NK 4*
View fare quote rules FQN2 FQN2 RD2 4PR-1
View fare quote rules and paragraph FQN2//2,5 FQN2 followed by FN1 RD2*5 4F.R1#PEN

XXIV) Quote Fares - Fare Quote Planner

 QUICK REFERENCE GUIDE AMADEUS GALILEO ABACUS / SABRE WORLDSPAN

To quote fare ZRH PAR round trip via YY FQPZRHPARZRH FQPZRHPARZRH FSNLONPARLON 4I
To quote fare NCE PAR MIA on 19 JUL via AF FQPNCE/CC/D19JULPAR/D19JUL FSNCE PAR MIA 19JUL
in C class MIA/OAF FQPNCE19JULPARMIA+AF@C FQPNCE19JUL PAR MIA +AF @C 4I#NCE19JUL#CAFPARMIA#ODC

XXV) Convert Currency

Convert from one currency to another FQCGBP520/EUR FZSGBP520EUR DCUSD334.00/GBP 4C@520/EUR#GB
Display bank selling rate (BSR) for specific
currency against own country FQCUSD FZSUSD DC*USD 4C*IN
Display IATA rates of exchange (ROE) FQAHKD FZIHKD FC* 4C*INR/R

XXVI) Taxes
Tax information by country name (FRANCE) FQNTAX/FRANCE FTAX-FRANCE TXN*FRANCE GTAX-FRANCE
Tax information by country code (GB) FQNTAX/GB FTAX-GB TXN*GB GTAX-FR
Passenger facility charge (PFC) for Miami FQZPFCMIA FTAX*PFC-MIA PXC*MIA 4FPFC/MIA

XXVII) Seat Selection

Display seat map by segment SM3 SA*S3 4G3* 41*
Display seat map from availability flight line SM/1/Y SA*A1C 4G1* 41*/
Request smoking, aisle seat ST/S/A S.SA 4GA/SA 4RSA
Request seat number by segment & 4RS2-1$16A
passenger ST/9AB/S6/P1,2 S.S6P1.2/9A.B 4G6/9AB-2.0
Cancel seat selection by segment XE9 S.P2S6@ 4GXALL 4RX2

XXVIII) Queuing
Display queue count, all queues QT QCA QC/ QCT
Display queue count on specific queue QC/97 QCB/97 QC/97 QCT*ALL
Sign into queue QS/97C0D1 Q/97 Q/97 Q/97
Ignore queue item and return to bottom of
queue QD I I I
Sign out of queue and ignore QI QX+I QXI QX#I
Remove PNR/BF from queue QN QR QP/99 QR
Place PNR/BF on queue QE99 QEB/99 QP/99 QEP/99
Print all PNR/BF on queue 99 QP99 QPRINT/B/99 NOT APPLICABLE QTP
Create queue message text QE/HEL 1A0988/97 NP.MESSAGE 5 MESSAGE 5MESSAGE
THEN THEN THEN THEN THEN
Send message to general message queue at
branch MESSAGE then //(ENTER) QEM/GL2 QP/G QEM/GL2
 QUICK REFERENCE GUIDE AMADEUS GALILEO ABACUS / SABRE WORLDSPAN

XXIX) Building a Passenger Name Record

(PNR) / Booking File (BF)
Display air availability ANSTOLON ASTOLON 1STOLON ASTOLON
Reference sell the flight SS1Y1 N1Y1 01Y1 01Y1
Reference sell all flights SS3CY2 N3C2Y3 03Y1* 03C2Y3
Price at best available fare FXB FQBBCLX WPNCB 4PLF
N.2HUG/SAMUELMR/ANNAMR
Add name NM2HUG/SAMUELMR/ANNAMRS S -2HUG/SAMMR/ANNMRS -HUG/SMR/ANNAMRS
Add home phone AP043 777 66 55-R P.ZRHH*043 777 66 55 9044 555 44 33-R 9*1234567 H
Store fare FXP FQ WP 4P*
Add ticketing date field TKTL21DEC T.TAU/21DEC 7TAW/21DEC 7TAW/00/21DEC
Assign seats ST/R/9A/9C S.S6/9A.C 4G69A/9C 4RS1$9AC
Add form of payment FPCCAX370000000/1112 F.AX370000000/D1112 5-AX3700000000 +11/12 5$CCTP1012123456789P0201
Add received field RFHARRIS/R MR R.HARRIS/S MR 6HARRIS/R MR 6.R
End the record ET E or ET E ER