ENT 300 BUSINESS PLAN

Prepared by :

Amirul Asyraf bin Ahmad Tarmidi, 2013834458

Ammar Syatbi bin Abu Hassan, 2013830238

Muhammad Hafizuddin bin Mohd Shafawi, 2013487646

Fatin Rasyidah binti Rosli, 2013645212

Farahtul Amira binti Ahmad, 2013237898

Nornadia binti Kasim, 2013487644

 TABLE OF CONTENTS

Contents Pages

Acknowledgement 2

1.0 Introduction 3

2.0 Purpose 4

3.0 Company Background 5

4.0 Shareholders Background 8

5.0 Locaton of Businsess 15

6.0 Marketing Plan 16

7.0 Operations Plan 39

8.0 Administration Plan 59

9.0 Financial Plan 73

Appendices 92

Partnership Aggrement 95

1
Acknowledgement

Alhamdulillah, we are most grateful to Allah S.W.T for the completion of this

Bussines Plan as one of the requirements that need to be accomplished in the

course work assessment for the code of ENT300.

All of our group partners were accepting this as a challenge to ourselves

because it developed our passion and ability in creating new ideas on bussines field.

For the prospect of bussiness, we were taking an advantages on developing this

business plan to practice our ability and interests in different way instead of thinking

and memorizing theory and facts inside the classes. In addition, this business plan

helps us on encouraging our effort on becoming and educative and succeed in

business field.

Special thanks to our parents for giving us the financial support in completing

this bussines plan. The bussines plan have been prepared with the cooperation and

support of many people. In addition, not to be forgotten to our dedicated lectures

Miss Norhafizah binti Abdul Razak for her kindness in helping us during the process

of completion this work project. They have provided us with good services by givin

us useful information on business plan development. We are not able to complete all

of this things without this great people.

We have met so many people on interviewing about this ideas and services

as well as expanding our internal skills to deal with people who are working in

industries. We manage to become more organized and mature in dealing with

problems that occurred during our research. As a results, we have produced our own

bussines plan which covers organization, marketing, operation, financial and other

information needed by an entrepreneur as guideline to start a new business.

2
1. Introduction

The name of the company is LISA, which stands for Little Intelligent System

Applications. The idea of getting this name of the company is from the technology

which almost successfully developed by Steve Jobs during 1983, personal

computers. The personal computers field are very closely related towards our ideas,

mission, and vision on developing this bussiness.

The business nature of LISA is about Information and Technology Services.

We love to help people on utilizing the functionality of their smartphone instead of

making a phone calls and text messanging. The heart of smartphone is an

applications. Applications can be anything which outstanding the beauty and the

ability of the smartphone. Our ideas came to provide services towards our customers

on having their own personal applications for their own uses.

LISA company are situated at the heart of the Shah Alam, Selangor, Laman

Glenmarie Jalan Juruwang A U1/A. The reason of choosing this places as our

business main location because there is highly demand of many shops, boutique

and many other industries on getting their own company applications as well as the

system and softwares.

All of the LISAs partners has agreed that our business will begin to operate

on the 1st January 2016. Our target is to utilize the way people all around the world

having fun and utilize with their smartphone. According to research, people have

spent 8 billion US Dollar for paid applications for all smartphone platforms. This is

the reason why we choose this high revenues services as our proposed business.

In order to succeed in this market, we want to expand our services in different

ways. We use the concept of simplicity of user interfaces, ease of use and high

performances of applications to increase the number of users towards our business.

3
2. Purpose

As we all known, business plan is one of the tools that required to be prepared

in order to open the business. Bussiness plan is written documents which describe

the proposed business to be undertaken in the comprehensive manner. It is also

known as a project paper, working paper, business proposal or prospectus.

A business plan is a written summary towards an entrepreneur, purpose

business venture which contained operational and financial detail, market

opportunities target and strategies, and all of the manager ability and skills

informations. The plan serves as an entrepenuers road map on a journey toward

building a successful business. It describe the path and direction of the company is

taking, the goals, where the company wants to be, how it implement its own method

to persue the targets.

There are many purposes of creating and developing and ideas, business

informations towards business plan as below :

To evaluate the project viability and growth potential.

To apply for loans or financing facilities from the relevant financial

institutions.

To act as a guideline for the management of the proposed business.

To allocate business resources effectively.

As a guidline for us in setting, planning, managing, handling and

controlling our business for the day to day management, budget, financial

forecast, strategies, target market as well as long term goals.

To state clearly the information on the certain authorities parties to get

permits or other facilities.

Hopefully this business plan can be used to achieve target and gain a good profi

4
3. Company Background

Table 3.1 Company Background

Name of the Company Little intelligent System Applications

Enterprise

Business Address Laman Glenmarie, Jalan Juruwang A

U1/A, Shah Alam, Selangor.

Correspondence Address Laman Glenmarie, Jalan Juruwang A

U1/A, Shah Alam Selangor.

Website www.lisadeveloper.com

E- mail info@lisadeveloper.com.my

Telephone Number +603 7880 2598

Fax Number +603 7887 2786

Form of Business Partnership

Main Activity Information and Technology Services

Date of Commencement 1st January 2016

Date of Registration 1st January 2015

Registration Number 213175-H

Name of Bank Malayan Banking Berhad

Bank Account Number 151071456787

5
Mission

Our mission is to be the leading smartphone application development company. We

aim to develop smartphone apps that can change the way people do their day to day

work, with click of button.

Vision

Our vision is to be one of the most innovative companies all around the world. We

believe technology can makes life better for everyone if it is used for a good

purposes.

Organizational Chart

6
Logo

The arrow of the logo is a symbols of precision and speed during the development of

applications.

Motto

Everything at your fingertips.

7
SHAREHOLDERS
BACKGROUND

8
4. Background of Shareholders

4.1 General Manager

Name of Partners Amirul Asyraf bin Ahmad Tarmidi

Identity Card Numbers 820814-10-7789
Permanent Address No. 16, Jalan 7/6B, Seksyen 7 Shah Alam
Selangor.
Correspondence Address No. 16, Jalan 7/6B, Seksyen 7 Shah Alam
Selangor.
E- Mail asyraf.lisa@aol.com
Telephone Number/Fax Number 018 767 9617
Date of Birth 14 August 1987
Marital Status Married
Academic Qualification DBA in year 2003
(Graduated in Monash University),
BACS in year 2005
(Graduated in UiTM Shah Alam)
Course Attended Bussiness Management Training Courses.
Social Media Marketing & Communication
Training.
Skills A visionary and full of energy to drive towards
success.
Ability to manage employees efficiently.
Experiences Has 4 years of working experience in a
corporate company and worked as a system
analyst. He decided to pursue a business in
this applications development market.
Present Occupation General Manager of LiSA
Previous Business Experience Organized training for any courses related to
project management and leadership.

9
4.2 Administration Manager

Name of Partners Nornadia binti Kassim

Identity Card Numbers 851008-01-6490
Permanent Address No. 22 Jalan 7/20, Jalan Plumbum, Seksyen 7,
40000 Shah Alam.
Correspondence Address No. 22 Jalan 7/20, Jalan Plumbum, Seksyen 7,
40000 Shah Alam.
E- Mail nadia.lisa@aol.com
Telephone Number/Fax Number 011 1619 4653
Date of Birth 18 Oktober 1985
Marital Status Single
Academic Qualification BBA in year 2004
(Graduated in Taylor University)
Foundation in Bussiness Management
(Graduated in Taylor University)
Course Attended Talent Management & Succession Planning
Training.
Connecting with Gen Y Training.
Managing Absenteeism at Workplace Training.
Skills Able to maintain administrative staff by
recruiting, selecting and training employees.
Able to maintain a safe and secure
environment.
Experiences She has worked as a Human Resource
executive in Grand Sepadu Sdn Bhd.
Present Occupation Administration Manager of LiSA.
Previous Business Experience Human Resource at IVR Technology Sdn. Bhd.

10
4.3 Marketing Manager

Name of Partners Muhammad Hafizuddin bin Mohd Shafawi

Identity Card Numbers 850926-01-5703
Permanent Address No. 510, Tingkat 4 Blok 8, Jalan Plumbum 7/95
Seksyen 7, 4000 Shah Alam, Selangor.
Correspondence Address No. 510, Tingkat 4 Blok 8, Jalan Plumbum 7/95
Seksyen 7, 4000 Shah Alam, Selangor.
E- Mail hafizuddin.lisa@aol.com
Telephone Number/Fax Number 019 694 0737
Date of Birth 26 September 1985
Marital Status Single
Academic Qualification BBM in year 2005
(Graduated in Sunway College Johor Bahru)
Course Attended Social Media Marketing Elevate Business
Globally Training.
Social Media Marketing & Communication
Training.
Skills Able to enhance the companys competitive
edge in this intensely competitive market.
Good organizational and planning skills.
Able to work under pressure and to deadlines.
Organized and goal oriented.
Experiences Has worked as Advertising Manager at Israk
Technology Sdn. Bhd.
Present Occupation Marketing Manager of LiSA.
Previous Business Experience Generate monthly income by designing any
advertisement for Information and Technology
Company.

11
4.4 Operation Manager 1

Name of Partners Ammar Syatbi bin Abu Hassan

Identity Card Numbers 820615-06-56877
Permanent Address No.25 Jalan 18/8A, Seksyen 18, Shah Alam,
Selangor.
Correspondence Address No.25 Jalan 18/8A, Seksyen 18, Shah Alam,
Selangor.
E- Mail ammar.lisa@aol.com
Telephone Number/Fax Number 014 734 9924
Date of Birth 15 June 1984
Marital Status Married
Academic Qualification Diploma in Network & Mobile Technology in
year 2005
(Graduated in University Kuala Lumpur)
Course Attended Andoid Application Development &
Programming Training.
Mobile & Responsive Web Design Courses.
Swift Programming Introduction.
Skills Agile methodologies experience.
Ablt to produce apps with with good user
experience and user interface skills.
Able to produce an applications for all
platforms.
Experiences Has worked as system programmer at CLNET
Solution Enterprise.
Present Occupation Operation Manager of LiSA.
Previous Business Experience System Programmer and System Designer of
CLNET Solution Enterprise.

12
4.5 Operation Manager 2

Name of Partners Fatin Rasyidah binti Rosli

Identity Card Numbers 851108-01-6078
Permanent Address No. 22, Jalan 7/20, Jalan Plumbum, Seksyen
7, 4000 Shah Alam, Selangor.
Correspondence Address No. 22, Jalan 7/20, Jalan Plumbum, Seksyen
7, 4000 Shah Alam, Selangor.
E- Mail fatin.lisa@aol.com
Telephone Number/Fax Number 012 787 2857
Date of Birth 8 November 1985
Marital Status Single
Academic Qualification Diploma in Computer Science in year 2004
(Graduated in UiTM Johor)
Course Attended Configuring & Managing Windows Server 2012
R2 & Exchange Server 2013 Courses.
Cyber Security Foundation 2015 Training.
Maximizing Microsoft Excel Tools for Fast &
Accurate Business Reporting Course.
Skills Expertise in cross platform apps.
Support & maintainance capabilities.
Have a lot of experience in aspect of high
demand mobile applications.
Experiences System Designer at Blitzlogic Enterprise.
Present Occupation Operation Manager 2 of LiSA.
Previous Business Experience

13
4.6. Financial Manager

Name of Partners Farahtul Amira binti Ahmad

Identity Card Numbers 890208-10-5510
Permanent Address No. 10, Jalan Anggerik 14A Taman Puchong
Perdana, 47150 Puchong, Selangor.
Correspondence Address No. 10, Jalan Anggerik 14A Taman Puchong
Perdana, 47150 Puchong, Selangor.
E- Mail farahtul.lisa@aol.com
Telephone Number/Fax Number 018 323 7289
Date of Birth 8 February 1989
Marital Status Married
Academic Qualification Bachelor of Bussiness Administration (Hons)
Banking and Finance in year 2007
(Graduated in Universiti Tunku Abdul Rahman)
Course Attended The Effect of GST in Bussiness Operation
Training.
Building Financial Models with Microsoft Excel
Courses.
Skills Able to use logic to identify the strengths and
weaknesses of alternative solutons and
problems.
Able to determine how money will be spent to
get the work done, and accounting for these
expenditures.
Experiences Has worked as Finance Officer at Global
Infrastructure Company.
Present Occupation Financial Manager of LiSA.
Previous Business Experience Finance Manager of City Facilities
Management Sdn. Bhd.

14
5. Location of Business

5.1. Physical location of the project

Lama Glenmarie, Jalan Juruwang A U1/A, Shah Alam, Selangor.

5.2. Building

Type :Office

Size :14440 square feet

Land Area 24 x 60 intermediate, 42 x 60 corner.

Rental cost : 1st Floor priced RM2500.00

5.3. Basic amenities

The reason of choosing this place as our main business location because it is situated within

high demand industries, boutique and shops. When there is high numbers of industries,

there is high demand of mobile application developments. Our customers are mostly came

from this field of people where they wants to create their own system, company mobile

applications, and softwares in order to improve the daily productivity of their own business.

15
MARKETING PLAN

16
6. Marketing Plan

6.1 Marketing Objectives

Little intelligent System Applications (LiSA) objectives :-

To overcome other competitors in this area by using a well organize business

strategies.

To gain respect and trust from our customer by fulfilling their needs and request.

To be able on overcome our initial cost within 2 years.

6.2 Description of products

In Little intelligent System Applications, we offer our very own of intelligent idea

on the design of the applications . One of the applications where all of the presidents

of the academic associations and clubs in universities have their own chances and

opportunities on advertising and promoting the activities they have organized in one

and only medium, LiSA. The end users of LiSA are the students, staff and lectures.

The students can review all of the activities of the clubs and academic associations

provided in their universities. The students can have direct communications between

the presidents and among other users of LiSAs Applications where there is short

forum boxes provided if there is minor problems or issues about the venues, date,

time or specific invitations towards particular events.

17
 Table 6.2.1 Product description

Product Description

Easy to use
Features
Organize data collection activities with folders

Materials Mobile Applications

Have notifications that can remind student about

Benefits
upcoming event.

Table 6.2.2 Product illustration

18
 6.3 Target market

Target market are also known as a group of customers or buyers that the

organization are trying to attract to use their service and buy their product. It is

important for our company to identify target market so that they can evaluate thus

predict the number of actual and potential customers in the market that would

actually use the service offered by the company since they will be the one who is

going to generate the sales and contribute to our company business. Other than that,

the importance of identifying the target market is so that we can estimate and do an

early estimation on weather our service is good enough to compete with other

competitors. This process is also known as the market opportunity analysis (MOA).

From the research done, we know that there are three general strategies used for

selecting the target market that are by appealing to the entire market with one

marketing mix, concentrating on one segment or appealing to multiple market

segments using multiple mixes.

LiSAs Company target market focus on :

6.3.1 Geographic Segmentation

LiSAs Company will be offering services regarding providing the applications

for other companies. To execute our business plan, we have decided to open our

first company in Shah Alam, Selangor. The place that we choose is nearby to the

industrial area and educational institution . So that, our clients can easily find and

doing business with us. This is the one of the ways to attract more customers.

19
 6.3.2 Demographic Segmentation

Marketer usually will take count on the demographic information since it is

easily to obtain. We are aiming at government tenders and private company such as

universities and colleges. Next, we also aim at new companies that they doesnt

have any system or applications for their company.

20
 6.4 Market size

6.4.1 Population 1

Table 6.4.1.1 Shah Alam, Selangor

Type of No. of outlet No. of items Price/unit (RM) Total (RM)

outlet to needed

(unit)

Business 575 1 7 000.00 4 025 000.00

Companies

Educational 5 1 7 000.00 35 000.00

Institution

TOTAL 580 2 14 000.00 4 060 000.00

Total Market = 580 x 7%

= 41 companies

21
6.5 Competitors

6.5.1 Identifying competitors

Table 6.5.1 Competitive analysis

Competitors Strengths Weaknesses

Strong brand name. Expensive

Have their own Provide service

regular customers. once in a lifetime

Already established Does not provide

Tiseno Integrated Solutions
and is known by customer service
Sdn. Bhd.
many companies.
No. 23-2, Block F2,

Dataran Prima,

Jalan PJU 1/42A,

47301, Petaling Jaya,

Selangor Darul Ehsan, Malaysia.

High Modularity Low promotion

and activities
Affordable cost

Provide service
Fast Delivery

22
Appandus Sdn. Bhd. once in a

lifetime
307, Block B,

Does not
Kelana Square,
provide

Jalan Ss7/26, customer

service.
Kelana Jaya, 47301

Selangor Darul Ehsan, Malaysia.

Well known at other Expensive

countries
Provide service

Customer can see once in a

the progress via lifetime

Techno Softwares private UR

The
INTEGRATIONS Sdn. Bhd
More Secure environment is

No 50, Jalan Gasing, not interesting

46000, Petaling Jaya,

Selangor Darul Ehsan,

Malaysia.

23
 6.5.2 Ranking of the competitors

Table 6.5.2 Ranking of the competitors

Rank No Competitors

1 Tiseno Integrated Solutions Sdn. Bhd.

2 Appandus Sdn. Bhd.

3 Techno Softwares INTEGR Sdn. Bhd

24
6.6 Market Share

6.6.1 Market share before the entry of LiSAs company.

Table 6.6.1 Market share before the entry of LiSAs company

Before entrance Amount

Competitor
(%) (RM)

Tiseno Integrated Solutions

40 1 624 000.00
Sdn. Bhd.

Appandus Sdn. Bhd. 35 1 421 000.00

Techno Softwares INTEGR

25 1 015 000.00
Sdn. Bhd

Total 100 4 060 000.00

25
6.6.2 Market share after the entry of LiSAs company.

Table 6.6.2 Market share after the entry of LiSAs company

After entrance Amount Percentage of loss

Competitor
(%) (RM) (%)

Tiseno Integrated
37 1 502 200.00 3
Solutions Sdn. Bhd.

Appandus Sdn. Bhd. 32 1 299 200.00 3

Techno Softwares
24 974 400.00 1
INTEGR Sdn. Bhd

Little Intelligent

System Applications 7 287 000.00 -

(LiSA)

Total 100 4 060 000.00 7

26
 MARKET ANALYSIS BEFORE MARKET SHARE

25%
40% Tiseno Integrated Solution Sdn.
Bhd.
Appandus Sdn.Bhd.

35% Techno Softwares INTEGR Sdn. Bhd.

MARKET ANALYSIS AFTER MARKET SHARE

7% Tiseno Integrated Solution

24% 37% Sdn. Bhd.
Appandus Sdn.Bhd.

Techno Softwares INTEGR

Sdn. Bhd.
32%
Little intelligent System
Applications

27
6.7 Sales forecast

Table 6.7 Sales Forecasting

Month Sales Forecast (RM)

January 23 916.00

February 24 034.00

March 24 196.00

April 24 136.00

May 23 786.00

June 24 006.00

July 23 726.00

August 23 506.00

September 23 756.00

October 23 886.00

November 24 026.00

28
December 24 026.00

Total Sales for Year 2016 : RM 287 000.00

Total Sales for Year 2017 Increase 10.5% : RM 427 000.00

Total Sales for Year 2018 Increase 15% : RM 609 000.00

29
 6.8 Market strategy

Marketing strategies is one of the important elements to market our new

organization. This strategies help to compete our organization with other competitors

to offer good service from our business. Our business also provides reasonable fees

to our customer in terms of satisfy their needed. With these strategies, it helps to

easier to notice and avoid problem that might occur in our organization. Marketing

strategies is also a key idea to deliver customer satisfaction yet provide business

with competitive advantage.

Little intelligent System Applications, LiSA, contain four marketing strategies,

which each of these parts have their own roles to market our business.

Product / service strategies

Pricing strategies

Place Strategies

Promotion strategies

6.8.2 Product / Service Strategies

In Little intelligent System Applications (LiSA), we offer services in designing

mobile applications for our customers which are from education organization. Some

strategies can be included in doing this plan. Our company is very sensitive about

service that we are offered to our customer either our services achieve their

satisfaction or not. We will surely give our best services in order to maximize target

market. Thus, can make our company is a well-known company.

30
 Our services will always consistent from start and continuously to our

customer. In addition, the fees of the designing are all reasonable with the best

service that we provide to our customer. We also provide a good designer and

programmer team to design and provide our customer education associations mobile

application in order to achieve customers satisfaction. On services also different to

our competitor in order to get more customers. After sales services, we always

follow-up our customers satisfaction whether it has a problem or not. This technique

can also minimize problem that might happen to our relationship with customers.

6.8.3 Pricing Strategies

In Little intelligent System Applications (LiSA), we offer optimum price on the

design that we have design to our customer. This can also attract more customers to

come to our firm. We design many types of education mobile application in this

service and we can guarantee the price and services are very reasonable. After a

year we had open our business, we will give discount according to our forecasting

sales. This plan can help our company in getting more customers, thus, can

maximize market size in our company. The price that we had set up is also

compatible to our competitors price. This is because, if they aim to something price,

we can be aiming at lower price from them in order to attract more customer in

joining our service. We also will set a price according to the demand of the design.

6.8.4 Place Strategies

Our place of starting Little intelligent System Applications (LiSA) is at Laman

Glenmarie, Jalan Juruwang A U1/A, Shah Alam, Selangor Darul Ehsan. This place

was near at education centre, this is because, if there are near at education centre in

31
this area which in the same time our major market, it is easier for us to attract more

customer in attend this service and achieved high market size. Customer can also

visiting our centre via online at www.lisadeveloper.com. While

info@lisadeveloper.com.my may help them to drop some comments if there is any

dissatisfaction in our services. Other than that, they can also find answer to their

curiousness. They can also see the entire project that we had done in our service if

they are intend to get more design and wants to add other subject in these services.

6.8.5 Promotion Strategies

In promotion strategies, we had developed several parts in order to promoting

our new business to people out there, whom does not know about our existing

services.

6.8.5.1 Website

We promote our service through electronic advertising such as internet like

website. With this plan, we can inform many people about our company background

when they visit our page. They can have a better understanding about what our

company does. They can also view our previous work that we compile in our

website.

32
 6.8.5.2 Business Card

We also had a business card to enable customers to deal with us easily. This

card completed with companys name, logo, address, contact number and email

address. Managers who want to disseminate to the customers and friends can use

this personal promotions.

33
 6.8.5.3 Signboard

A signboard will be placed in front of our company building so that people who

are passing by will be alert and noticed about the business that we are running. This

signboard also be design attractively using bright color. Beside that we also will be

providing important information on our signboard.

34
 6.9 Manpower Planning

Table 6.10 List of Marketing Personnel

Position No of Personnel

MARKETING EXECUTIVE 1

6.10 Schedule of Task and Responsibilities

Table 6.10 Task and Responsibilities of Marketing Personnel

Position Task and Responsibilities

Develop new marketing strategies to promote the

company service and image.

Develop company maximize its profit and market

share while, ensuring that the users are satisfied.

Marketing executive
Organize and analyze market research and surveys

and generate report on services.

Develop staff policy among users and staffs.

35
 6.11 Schedule of Remuneration

Table 6.11 Schedule of Remuneration plan of Marketing

Personnel

Monthly EPF SOCSO Total

Salary (RM) (RM)

Position Qty
(RM) (11 %)

(A) (B) (C) (A)+(B)+(C)

Marketing
1 1 500.00 165.00 7.75 1 672.75
executive

36
 6.12 Marketing Budget

Table 6.12 Marketing Budget

Monthly Other

Fixed
Expenses Expenses
Assets
Item
(RM)
(RM)
(RM)

Fixed Asset

Signboard 1000.00

Working capital 1672.75

Marketing Manager

Other Expenses

Business Card

(RM 30 x 6) 180.00

Poster 100.00

Bunting 100.00

37
TOTAL 1000.00 1672.75 380.00

TOTAL ALL RM 3052.75

38
OPERATIONS PLAN

39
7 Component of Operating Systems

7.1.1 Business Input

Resources such as people, raw material, energy, information or finance that

are put into a system (such as an economy, manufacturing plant, computer system)

to obtain a desired output. Inputs are classified under costs in accounting. For our

company, our resources is people which is client. General manager meet the client

to obtain the information based on clientss requirement to produce an application.

General manager will take note all of the requirement.

7.1.2 Transformation Process

A transformation process is activity that take one or more input then produces

an output for customers. General manager transform information gathered from the

clients to the programmer. In this process, programmer will take all the information to

start generate the application according to the information or requirement from

clients.

7.1.3 Output

Output is the amount of energy, work, goods or services produced by a

machine, factory, company or an individual in a period. It is in the form of desired

product or services. For our services, programmer produced the application . The

output will be produced based on all the clients requirement. Programmer will test

the output first to make sure all the clients requirement are needed.

40
 7.1.4 Feedback

It is information about reactions to a product, a persons performance of a task

and others used as a basic for improvement. Usually, consumer will give their

feedback after using a product by rating the product in order improvement. Client

give feedback according to satisfy of using the application. And all the feedback will

be alert for the next job.

7.1.5 External Environment

Factor surrounding of organization will influences activities either it become

opportunities or risk. It is also called operating environment. For example, as interior

designer they should design their company uniquely in order to ensure the customer

believes in their skills

41
7.2.1 Symbol of Process Chart

42
 7.2.2 Process flow chart

Here is an example of process on running through our very first applications

for this kind of services. There are 3 users provided for this applications, which are

student, admin and staff. For the staff, they are able to modify (add any events,

activities or additional details for end users). Besides, student are able to view all of

the activities provided by admin. The admin came represent each of the associations

or club presidents.

43
7.2.2.1 Activity chart

Greet the client.

Invite client into the discussion.

Obtain and get information from client.

Brief client about payment, term and condition.

Get agreement from client regarding term and condition.

General manager communicate to the programmer to convert business

case to the system design.

Programmer work on design of the project.

Call back clients for discussion.

Getting confirmation and comments from client.

Redesign projects if necessary.

Publish project to customer.

Proceed project as planned.

44
 7.2 Operations Layout

7.2.1 Layout based on the product

Door

Code program Server

Design (whiteboard)

45
 7.3 Production Planning

7.3.1 Sales forecast per month

Output per month

Average sales forecast per month = 287 000.00

12

= RM 23961.67

Sales price = RM 4500.00

Number of output per month = RM 23961.67

4500

= 5.325 @ 5

7.4 Machine and Equipment Planning

7.4.1 List of machine & equipment

Machine No of machine

MSI Notebook 1

46
 7.4.2 List of machine supplier

Machine Supplier

MSI Notebook MSI , Plaza Low Yat, No 7 Jalan Bintang, Off Jalan Bukit

Bintang, 55100 Kuala Lumpur.

47
 7.4.3 Machine and Equipment (rental or purchase

List of equipment

Item Quantity Price/unit Total Cost

(RM) (RM)

Air conditional 1 600 600

laptop 1 2600 2600

Server (PC) 1 1700 1700

Android studio 1 - -

Xampp 1 - -

whiteboard 1 458 458

TOTAL 5358

48
Others

Item Quantity Price/unit Total Cost

(RM) (RM)

Duster 1 2.00 2.00

Marker 6 2.00 12.00

TOTAL 14.00

49
7.5 Manpower Planning

7.5.1 Organization Chart for Operation Department (Arial 12, BOLD)

Figure 7.7.1 Organizational Chart (Head of Department +

workers)

Ammar Syatbi Bin Abu

Hassan

(Operational executive
I) programmer

Fatin Rasyidah Binti Muhammad

Rosli hafizuuddin Bin Mohd
Shafawi
(Operational executive
II) (Designer)

50
 7.5.2 List of Operation Personnel

Position No of personel

Operational executive 1

Designer 1

Programmer 1

7.7.3 Schedule of task and responsibilities

Position Task and Responsibilities

Operational executive Ensure that the achievement and to achieve the set

standard

Ensure that worker are able to provide good

services by preparing all materials rquired.

Designer Confer with clients to discuss and determine layout

design

Develop graphics and layouts for product

51
 illustrations, company logos, and Internet websites.

Prepare illustrations or rough sketches of material,

discussing them with clients and/or supervisors and

making necessary changes.

Programmer Write or contribute to instructions or manuals to

guide end users.

Assign, coordinate, and review work and activities of

programming personnel.

Collaborate with computer manufacturers and other

users to develop new programming methods.

Train subordinates in programming and program

coding.

52
 7.7.4 Schedule of remuneration

Position No . Monthly EPF SOCSO Amount

Salary (RM) Contribution (RM) ( RM )

(11%)

(RM)

Operational 1 1900 209 9.75 2118.75

Executive

Programmer 1 1600 176 8.25 1784.25

Total 3500 385 18

Total 3903

53
 7.8 Overhead requirement

7.8.1 Operations Overhead (indirect labour/indirect

material/insurance/maintenance and utilities)

No Types of Overhead Monthly Cost

(RM)

1 Maintenance 1000.00

TOTAL 1000.00

7.9 Total Operations Cost

= Direct Labor Cost (total remuneration) + Overhead Cost (total operations

overhead)

= RM 3903 + RM 1000

= RM 4903

54
 7.10 Cost per unit

= Total Operations Cost (RM)

Total number of Output (Output per month)

= 4903

= RM 980.60

7.11 Business and operation hours

Business hour = 8 hours per day (8.00 a.m until 6.00 p.m)

Monday - Friday : 9.00 a.m - 4.00 p.m

* Saturday, Sunday and public holiday : close / off day.

Operating hour = 8 hours per day (8.00 a.m until 6.00 p.m)

Monday - Friday : 8.00 a.m - 5.00 p.m

* Saturday, Sunday and public holiday : close / off day.

55
7.12 License, permits and regulations required

Items Types Remarks Fee

Patent License Intellectual Property 1500

Corporation of Malaysia

(MyIPO)

Total RM 1500

56
7.13 Operations Budget

Item Fixed Assets Monthly Other

Expenses
Expenses

(RM)
(RM)

Fixed Asset

Office equipment 5358

Monthly Expenses

Wages 3903

Maintenance 1000

Marker 12

Other expenses

Duster 2

Patent 1500

57
Total (RM) 5358 4915 1502

Total(RM) 11775

58
ADMINISTRATION
PLAN

59
Introduction

Name of the business : Little intelligent System Applications

Business Address : Laman Glenmarie , Jalan Juruwang A U1/A, Shah Alam,

Selangor

Telephone number : 011-22334455

Email : lisa@gmail.com

Website : www.lisadeveloper.com

Administration plan bring the means of the management of our company

regarding the management of the internal affairs of the business. Administration plan

will lead to a better systematic flow of operation within the organization and aims to

achieve a good quality of service to customers. The company of ours which is Little

intelligent System Applications is managed by six managers which are lead by the

general manager. The respective managers are Amirul Asyraf bin Ahmad Tarmidi

(General Manager), Nornadia binti Kasim (Administration Manager), Muhammad

Hafizuddin bin Mohammad Shafawi (Marketing Manager), Ammar Syatbi bin Abu

Hassan (Operation Manager 1), Fatin Rasyidah binti Rosli (Operation Manager 2)

and Farahtul Amira binti Ahmad (Financial Manager I).

In administration plan, it will brief deeper in terms of duties and responsibilities

of every department including workers. This has been summarized through job

designation table and job description at the upcoming pages. Employees incentive

had also been included in the administration plan to ensure the employees receive

their benefits in working at our company. Table of remuneration, administration

expenses and budget are also included in this administration plan.

60
Objectives

We use the SMART concept to make sure we achieve the goal and our target on

running this services :-

Specific We specific user that use our

application software which is student

UiTM.

Measurable We will measure our target market for

student UiTM whether our application

can be proceed to other university or

not.

Attainable Our target to make sure student achieve

to access the club they want.

Relevant To become aware on what students want

and desired of.

Time Framed We are estimating our target market in

certain years in the future.

61
8. Administration Plan

8.1 Organizational Chart for Administration and Finance Department.

GENERAL MANAGER

AMIRUL ASYRAF BIN

AHMAD TARMIDI

ADMINISTRATION MARKETING EXECUTIVE

EXECUTIVE

MUHAMMAD HAFIZUDDIN
NORNADIA BINTI KASIM BIN MOHAMMAD SHAFAWI

FINANCIAL EXECUTIVE OPERATION EXECUTIVE I

FARAHTUL AMIRA AMMAR SYATBI BIN ABU

BINTI AHMAD HASSAN

OPERATIONAL EXECUTIVE
II

FATIN RASYIDAH BINTI

ROSLI

62
8.2 Manpower Planning

Table 8.2 List of Personnel

Position No of Personnel

General Manager 1

Operational Executive 2

Administration Executive 1

Marketing Executive 1

Financial Executive 1

Total 6

8.3 Schedule of Task and Responsibilities

Position Task and Responsibilities

Responsibles in managing the company towards the

vision, mission and the objective of the company.

To identify and plan the business objective, highlight

General Manager
the regulations and the business procedure in order
to achieve the objective.

To plan implement and control the overall

management of the business.

Act as the decision maker and cooperate in gaining

63
 ideas to improve the business.

Monitor the activities to ensure that all are being

accomplished as planned.

Responsible in administration activities and arrange

the entire personnel administration plan.

To make sure the systematically of the management

system.

Administration Executive
Controlling and handling the staff salary.

To make sure the staff welfare always being

concern.

To deliberate the tasks and job description of the

staff.

Develop new marketing strategies to promote the

company service and image.

Develop company maximize its profit and market

share while, ensuring that the users are satisfied.

Marketing Executive
Organize and analyze market research and surveys
and generate report on services.

Develop staff policy among users and staffs.

Ensure that the achievement and to achieve the set

standard.

Control all the technical side of the business

operation.

Operational Executive
Ensure that our staff are able to provide good

64
 services by preparing all materials required.

Act as researcher and analyze to satify the

customers needs and wants to achieve target.

Responsible of the cash flow and budgeting plan of

the business.

Analyzing, controlling the record the money cash

flow of the business.

Financial Executive
Preparing annual account and advisor in financial
aspects.

Using effecient and effective ways to increase sales

and profit.

8.4 Schedule of Remuneration

Table 8.4 Schedule of Remuneration

Position Quantit Monthly EPF SOCSO Total

y Salary
(RM) (RM)

(RM)
(11 %)

(A)
(B) (A)+(B)+(C)

General Manager 1 2500.00 275.00 12.75 2787.75

Administration Executive 1 1700.00 187.00 9.25 1896.25

65
 Financial Executive 1 1700.00 187.00 9.25 1896.25

Total 2 5900.00 649 31.25 6580.25

8.5 Office Furniture, Fitting and Office Supplies

Table 8.5.1 List of Office Furnitures and Fittings

Item Type Quantity Price/Unit Total

(RM) (RM)

Chair for Staff 7 130.00 966.00

Desk for Staff 8 100.00 800.00

Sofa 1 1500.00 1500.00

Fax Machine 1 142.00 142.00

66
 Printer 2 172.00 344.00

Projector 1 220.00 220.00

Projector Screens 1 169.00 169.00

Laptop Computers 2 1500.00 3000.00

Modem 1 126.00 126.00

Dustbin 3 3.00 9.00

Wall Clock 1 10.00 10.00

67
 Key Lock 1 10.00 10.00

Book Cabinet 1 160.00 160.00

Air Conditioner 2 600.00 1200.00

Dining Set 1 363.00 363.00

Refrigerator 1 400.00 400.00

Office Telephone 1 78.00 78.00

TOTAL 9497.00

68
Table 8.5.2 List of Office Supplies

Item Tpe Quantit Price/Unit Total

y
(RM) (RM)

1 Box A4 Paper 1 60.00 60.00

Pen 3 1.00 3.00

Ink Printer 2 35.00 70.00

Pencils 3 0.70 2.10

Eraser 2 1.00 2.00

Stapler 2 2.50 5.00

Ruler 2 1.00 2.00

69
Thumbtack(1 Box) 2 1.50 3.00

Scissor 2 1.50 3.00

Hole Punch 2 5.00 10.00

File 10 3.50 35.00

Fax Ink 3 28.00 84.00

Paper Clip(1 Box) 2 2.50 5.00

Storage Container 1 7.50 7.50

Total 291.60

70
8.5 Administration Budget

Table 8.6 Administration Budget

Item Fixed Assets Monthly Other

Expenses
Expenses
(RM)
(RM)

Fixed asset

Office equipment 9497.00

Monthly expenses

Cost of renumeration 6580.25

Rental office 2500.00

Utilities 500.00

Internet (unifi) 260.00

Other expenses

Deposit 7500.00

Stationeries 291.60

Licence 240.00

Subtotal 9497.00 9840.25 8031.60

TOTAL 27368.85

71
 FAX DESK
PAN
STAFF DESK

PRA
RO

TO

MEETING ROOM

RECEPTIONIST
OPERATIONAL
DESK
ROOM

72
FINANCIAL PLAN

73
9 Financial Plan

9.1 Operating Budget

9.1.1 Administrative Department

9.1.2 Marketing Department

9.1.3 Operations Department

LISA

Types of Capital Expenditure Estimated Cost (RM) Estimated Economic

Life (years)
Administrative/Organisation/Marketing
Land & Building
office equipment 9,497 3
Signboard 1,000 3
5
5
5
5
5
5
Operations/Technical
Operation Equipments 5,358 3
5
5
5
Total 15,855

74
LISA

Pre-Operating & Incorporation Costs (one-off) RM

Development cost
Business incorporation 2,120
Deposit (rent, utilities, etc.) 7,500
Other pre-operating & incorporation costs
Sales & Marketing Costs (monthly)
Salaries, Wages, EPF & SOCSO 1,673

General & Administrative Costs (monthly)

Salaries, Wages, EPF & SOCSO 6,580
utilities(Water & electricity) 500
rental office 2,500
Internet(unifi) 260

Operations & Technical Costs (monthly)

Purchase of Raw Materials/Goods: Main Materials/Goods
Purchase of Raw Materials/Goods: Materials/Goods 1
Purchase of Raw Materials/Goods: Materials/Goods 3
Carriage Inwards
Salaries, Wages, EPF & SOCSO 3,903
Maintenance 1,000
Marker 12

Other Expenditure (annually)

Stationeries 292
Duster 2

Total Pre-Operations & Working Capital Expenditure 26,342

Annual Increase in Working Capital (if any)

2017 5%
2018 10%
0%
0%

Tax Rates
2016 26%
2017 26%
2018 26%
20%
20%

75
Annual Increase in Working Capital (if any)
2017 5%
2018 10%
0%
0%

Tax Rates
2016 26%
2017 26%
2018 26%
20%
20%

76
 9.2 Project Implementation Cost and Sources of Finance

LISA

MONTHLY SALES FORECAST (RM)

Products Types/Groups Product 1 Product 2 Product 3 Product 4 Product 5
Monthly Sales (RM) 23,917

PROJECTED INCREASE IN ANNUAL SALES (%)

Year 2017 2018

% Increase in Annual Sales 10.5% 15.0% 0.0% 0.0%

PROJECTED INCREASE IN ANNUAL PURCHASES (%)

Year 2017 2018
% Increase in Annual Purchases 0.0% 0.0%

SALES PROJECTIONS RM PURCHASE PROJECTIONS RM

January 2016 23,917 January 2016 -
February 2016 23,917 February 2016 -
March 2016 23,917 March 2016 -
April 2016 23,917 April 2016 -
May 2016 23,917 May 2016 -
June 2016 23,917 June 2016 -
July 2016 23,917 July 2016 -
August 2016 23,917 August 2016 -
September 2016 23,917 September 2016 -
October 2016 23,917 October 2016 -
November 2016 23,917 November 2016 -
December 2016 23,917 December 2016 -
Total 2016 286,999 Total 2016 -
Total 2017 317,134 Total 2017 -
Total 2018 364,704 Total 2018 -
364,704 -
364,704 -

SALES COLLECTIONS PURCHASE PAYMENTS

In the month of sales 100% In the month of purchase 100%
One month after sales 0% One month after purchase 0%
Two months after sales 0% Two months after purchase 0%

ENDING INVENTORY OF FINISHED GOODS & WORK-IN-PROGRESS ENDING INVENTORY OF RAW MATERIALS
Estimated % of Inventory on Sales 2.0% Estimated % of Inventory on Purchases 0.0%
End of 2016 5,740 End of 2016 -
End of 2017 6,343 End of 2017 -
End of 2018 7,294 End of 2018 -
7,294 -
7,294 -

77
 LISA

Capital Expenditure Cost Sources of Financing

Land & Building Cash
office equipment 9,497 Cash
Signboard 1,000 Cash
Cash
Cash
Cash
Cash
Cash
Cash
Operation Equipments 5,358 Cash
Cash
Cash
Cash
Working Capital 1 months
Sales & Marketing Costs (monthly) 1,673 Cash
General & Administrative Costs (monthly) 9,840 Cash
Operations & Technical Costs (monthly) 4,915 Cash
Pre-Operating & Incorporation Costs (one-off) 9,620 Cash
Other Expenditure (annually) 294 Cash
Provision for Contingencies 10% 4,190 Cash
TOTAL 46,387

LISA

Own Contributions
Capital Expenditure Cost Loan Hire-Purchase
Cash Existing F. Assets
Land & Building -
office equipment 9,497 9,497
Signboard 1,000 1,000
-
-
-
-
-
-
Operation Equipments 5,358 5,358
-
-
-
Working Capital
Sales & Marketing Costs (monthly) 1,673 1,673
General & Administrative Costs (monthly) 9,840 9,840
Operations & Technical Costs (monthly) 4,915 4,915
Pre-Operating & Incorporation Costs (one-off) 9,620 9,620
Other Expenditure (annually) 294 294
Provision for Contingencies 4,190 4,190
TOTAL 46,387 46,387

Proposed Terms of Loan (if required) Proposed Terms of Hire-Purchase (if required)

Annual interest rate 10% Annual interest rate 5%

Loan period (years) 10 Period (years) 5

78
 9.3 Fixed Asset Depreciation Schedule

LISA
Type of Fixed Asset office equipment Type of Fixed Asset Signboard
Cost (RM) 9,497 Cost (RM) 1,000
Depreciation Method Straight Line Depreciation Method Straight Line
Economic Life (yrs) 3 Economic Life (yrs) 3
Annual Accumulated Annual Accumulated
Year Book Value Year Book Value
Depreciation Depreciation Depreciation Depreciation
- - 9,497 - - 1,000
2016 3,166 3,166 6,331 2016 333 333 667
2017 3,166 6,331 3,166 2017 333 667 333
2018 3,166 9,497 0 2018 333 1,000 0
2019 0 0 0 2019 0 0 0
2020 0 0 0 2020 0 0 0
2021 0 0 0 2021 0 0 0
2022 0 0 0 2022 0 0 0
2023 0 0 0 2023 0 0 0
2024 0 0 0 2024 0 0 0
2025 0 0 0 2025 0 0 0

Type of Fixed Asset Operation Equipments

Cost (RM) 5,358
Depreciation Method Straight Line
Economic Life (yrs) 3
Annual Accumulated
Year Book Value
Depreciation Depreciation
- - 5,358
2016 1,786 1,786 3,572
2017 1,786 3,572 1,786
2018 1,786 5,358 -
2019 0 0 -
2020 0 0 -
2021 0 0 -
2022 0 0 -
2023 0 0 -
2024 0 0 -
2025 0 0 -

79
 9.4 Loan and Hire Purchase Depreciation Schedule

LISA
LISA

Amount (RM) Amount (RM)

Interest Rate 10% Interest Rate 5%
Duration (yrs) 10 Duration (yrs) 5
Method Annual Rest

Instalment Payments Instalment Payments

Year Principal Balance Year Principal Balance
Principal Interest Annual Payments Principal Interest Annual Payments
- - - - - - - -
2016 - - - - 2016 - - - -
2017 - - 0 - 2017 - - - -
2018 - - 0 - 2018 - - - -
2019 - - 0 - 2019 - - - -
2020 - - 0 - 2020 - - - -
2021 - - 0 - 2021 - - - -
2022 - - 0 - 2022 - - - -
2023 - - 0 - 2023 - - - -
2024 - - 0 - 2024 - - - -
2025 - - 0 - 2025 - - - -
2026 - - 0 - 2026 - - - -
2027 - - 0 - 2027 - - - -
2028 - - 0 - 2028 - - - -
2029 - - 0 - 2029 - - - -
2030 - - 0 - 2030 - - - -
2031 - - 0 - 2031 - - - -
2032 - - 0 - 2032 - - - -
2033 - - 0 - 2033 - - - -
2034 - - 0 - 2034 - - - -
2035 - - 0 - 2035 - - - -

80
 LISA

MONTHLY CASH FLOW

2016 2017 2018
June July August September October November December

46,387 0 0

0 0 0
23,917 23,917 23,917 23,917 23,917 23,917 23,917 286,999 317,134 364,704
0 0 0 0 0 0 0 0 0 0

23,917 23,917 23,917 23,917 23,917 23,917 23,917 333,386 317,134 364,704

9,620
1,673 1,673 1,673 1,673 1,673 1,673 1,673 20,073 21,077 23,184
9,840 9,840 9,840 9,840 9,840 9,840 9,840 118,083 123,987 136,386
4,915 4,915 4,915 4,915 4,915 4,915 4,915 58,980 61,929 68,122
294 308 339
15,855 - -

0 0 0 0 0 0 0 0 - -
0 0 0 0 0 0 0 0 - -

0 0 0 0 0 0 0 0 - -
0 0 0 0 0 0 0 0 - -
0 0 0 0 0 0 21,363 21,363 27,182 34,161
16,428 16,428 16,428 16,428 16,428 16,428 37,791 244,267 234,484 262,192
7,489 7,489 7,489 7,489 7,489 7,489 (13,874) 89,119 82,651 102,512
58,061 65,550 73,039 80,527 88,016 95,504 102,993 0 89,119 171,769
65,550 73,039 80,527 88,016 95,504 102,993 89,119 89,119 171,769 274,281

2016

MONTH Pre-Operations January February March April May

CASH INFLOW
46,387
Capital (Cash)
Loan 0
Cash Sales 23,917 23,917 23,917 23,917 23,917
Collection of Accounts Receivable 0 0 0 0 0

TOTAL CASH RECEIPT 46,387 23,917 23,917 23,917 23,917 23,917

CASH OUTFLOW

Pre-operating & Incorporation Expenditure 9,620

Sales & Marketing Expenditure 1,673 1,673 1,673 1,673 1,673
General & Administrative Expenditure 9,840 9,840 9,840 9,840 9,840
Operations & Technical Expenditure 4,915 4,915 4,915 4,915 4,915
Other Expenditure 294
Purchase of Fixed Assets 15,855
Hire-Purchase Repayment:
Principal 0 0 0 0 0
Interest 0 0 0 0 0
Loan Repayment:
Principal 0 0 0 0 0
Interest 0 0 0 0 0
Tax Payable 0 0 0 0 0
TOTAL CASH OUTFLOW 25,475 16,722 16,428 16,428 16,428 16,428
CASH SURPLUS (DEFICIT) 20,912 7,195 7,489 7,489 7,489 7,489
BEGINNING CASH BALANCE 0 20,912 28,107 35,596 43,084 50,573
ENDING CASH BALANCE 20,912 28,107 35,596 43,084 50,573 58,061

81
 Total Cash Total Cash Ending
Inflows Outflows Balance
2016 333,386 244,267 89,119
2017 317,134 234,484 171,769
2018 364,704 262,192 274,281
0 0
0 0

2018 Ending Balance

Total Cash Outflows
2017 Total Cash Inflows

2016

RM0 RM100 RM200 RM300 RM400

Thousands

Annual Cash Balance

82
 9.5 Proforma Cashflow Statement

LISA
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 DECEMBER

2016 2017 2018

RM RM RM RM RM

CASH FLOWS FROM OPERATING ACTIVITIES

Net Income before tax 82,165 104,548 131,388 #VALUE! #VALUE!
Adjustment for:
- Depreciation of fixed assets 5,285 5,285 5,285
- Interest expense - - - #VALUE! #VALUE!
Operating profit before changes in working capital 87,450 109,833 136,673 #VALUE! #VALUE!
(Increase)/decrease in inventories - - -
(Increase)/decrease in accounts receivable - - - #VALUE! #VALUE!
Increase/(decrease) in accounts payable - - - #VALUE! #VALUE!
Interest paid - - - #VALUE! #VALUE!
Tax paid (21,363) (27,182) (34,161) #VALUE! #VALUE!
(Increase)/decrease in other current assets -
Increase/(decrease) in other current liabilities - - - #VALUE! #VALUE!
Net cash from operating activities 66,087 82,651 102,512 #VALUE! #VALUE!

CASH FLOWS FROM INVESTING ACTIVITIES

Purchase of property, plant & equipment (15,855) - - - -
(Increase)/decrease in other non-current assets (7,500) - - #VALUE! #VALUE!
Net cash used in investing activities (23,355) - - - -

CASH FLOWS FROM FINANCING ACTIVITIES

Increase in Share Capital 46,387 - - #VALUE! #VALUE!
Proceeds from long-term loans - - - - -
Repayment of long-term loans - - - #VALUE! #VALUE!
Repayment of hire-purchase - - - #VALUE! #VALUE!
Net cash from financing activities 46,387 - - #VALUE! #VALUE!

Net increase/(decrease) in cash 89,119 82,651 102,512 #VALUE! #VALUE!

CASH AT THE BEGINNING OF THE YEAR - 89,119 171,769
CASH AT THE END OF THE YEAR 89,119 171,769 274,281 #VALUE! #VALUE!

Net cash f rom

operating activities Net cash used in Net cash f rom
Cash balance
investing activities f inancing activities

2016 66087 (23355) 46387 89119

2017 82651 0 0 171769
2018 102512 0 0 274281
#VALUE! 0 #VALUE! #VALUE!
#VALUE! 0 #VALUE! #VALUE!

83
 2018
2017
2016

(50) 0 50 100 150 200 250 300

Thousands
Cash balance
Net c ash from financing ac tivit ies
Net c ash used in investing activities
Net c ash from operating activities

84
 9.6 Proforma Income Statement

LISA
PRO-FORMA INCOME STATEMENT
FOR THE YEAR ENDED 31 DECEMBER

Years 2016 2017 2018

Sales 286,999 317,134 364,704

Expenditure
Pre-Operating & Incorporation Expenditure 2,120
General & Administrative Expenditure 118,083 123,987 136,386
Sales & Marketing Expenditure 20,073 21,077 23,184
Operations & Technical Expenditure 58,980 61,929 68,122 #VALUE! #VALUE!
Depreciation of Fixed Assets 5,285 5,285 5,285 #VALUE! #VALUE!
Other Expenditure 294 308 339
Operating Income 82,165 104,548 131,388 #VALUE! #VALUE!
Interest on Hire-Purchase
Interest on Loan
Net Income Before Tax 82,165 104,548 131,388 #VALUE! #VALUE!
Income Tax 21,363 27,182 34,161 #VALUE! #VALUE!
Net Income After Tax 60,802 77,366 97,227 #VALUE! #VALUE!

Total Expenditure
Total Sales Net Income

2016 286,999 167,217 60,802

2017 317,134 177,840 77,366
2018 364,704 199,355 97,227
#VALUE! #VALUE!
#VALUE! #VALUE!

85
2018

Net Income
Total Expenditure

2017 Total Sales

2016

RM0 RM100 RM200 RM300 RM400

Thousands

86
 9.7 Proforma Balance Sheet

LISA
PRO-FORMA BALANCE SHEET AS AT 31 DECEMBER

2016 2017 2018

ASSETS

Non-Current Assets (Book Value)

Land & Building
Other Fixed Assets 10,570 5,285 0
Other Non-Current Assets - - -
Deposit 7,500 7,500 7,500
18,070 12,785 7,500
Current Assets

Inventory 0 0
Accounts Receivable
Cash Balance 89,119 171,769 274,281
Other Current Assets
89,119 171,769 274,281

TOTAL ASSETS 107,189 184,554 281,781

Owners' Equity
Capital 46,387 46,387 46,387
Accumulated Income 60,802 138,167 235,395
107,189 184,554 281,781
Long-Term Liabilities
Loan Balance - -
Hire-Purchase Balance
- - -
Current Liabilities
Accounts Payable
Loan Due Within Current Year
Hire-Purchase Due Within Current Year
Other Current Liabilities

TOTAL EQUITY & LIABILITIES 107,189 184,554 281,781

Total
SUMMARY Total Assets Total Equity
Liabilities

2016 107,189 107,189

2017 184,554 184,554
2018 281,781 - 281,781
#VALUE!
#VALUE!

87
2018 EQUITY
LIABILITY
ASET
2017

2016

RM- RM1 00 RM2 00 RM3 00

Thousands

88
9.8 Financial Ratio Analysis

9.8.1Liquidity Ratios

9.8.1.1 Current Ratios

9.8.1.2 Quick Ratios

LISA

LIQUIDITY

Current Ratio Quick Ratio (Acid Test)

1 1

1 1

1 1

0 0

0 0
0 0 0 0 0 0 0 0 0 0
0 0
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

9.8.2Efficiency Ratios

9.8.2.1 Inventory Turnover Ratios

LISA

EFFICIENCY

Receivable Turnover Inventory Turnover

1 1

1 1

1 1

0 0

0 0
0 0 0 0 0 0 0 0 0 0
0 0
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

89
 9.8.3Profitability Ratios

9.8.3.1 Gross Profit Margin

9.8.3.2 Net Profit Margin

9.8.3.3 Return on Assets

9.8.3.4 Return on Equity

LISA

PROFITABILITY

Gross Profit Margin Net Profit Margin

100% 30% 27%

90% 24%
25% 21%
80%
70% 20%
60%
50% 15%
40%
30% 10%
20%
5%
10% 0% 0% 0% 0% 0% 0% 0%
0% 0%
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

Return on Assets Return on Equity

57% 57%
60% 60%

50% 42% 50% 42%

40% 35% 40% 35%

30% 30%

20% 20%

10% 10%
0% 0% 0% 0%
0% 0%
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

90
 9.8.4Solvency Ratios

9.8.4.1 Debt to Equity

9.8.4.2 Debt to Assets

9.8.4.3 Time Interest Earned

LISA

FINANCIAL LEVERAGE
Debt to Equity Debt to Assets

100% 100%

80% 80%

60% 60%

40% 40%

20% 20%
0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
0% 0%
2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

Time Interest Earned

0
0 0 0 0 0
0
2016 2017 2018 2019 2020

91
APPENDICES

92
Diploma in Computer Science,

Mara University of Technology,

Johore Branch, Segamat Campus,

85009 Segamat,

Johor Darul Takzim.

___________________________________________________________________

Ms. Norhafizah binti Abdul Razak,

Lecturer of ENT300,

Mara University of Techology,

Segamat Campus,

85009 Segamat,

Johor Darul Takzim. 25 August 2015

Madam,

Submission of Bussiness Plan Proposal ENT300

Allude to the subject stated above, we would like to submit the proposal of our final

project paper for ENT300 subject.

2. This bussiness plan was completed according to the guidelines and

requirements given according to the subject related. This bussines plan is build up to

93
serve as a guide and prototype for a business proposed deal which covers the top

management which is started with general manager followed by the administration,

marketing, operation and financial aspects.

3. We are hoping that our bussines plan that we recommended does fulfill your

obligations. If there are any error or lack in any part are fully depends on us. In

addition, we are appreciating to any comments or remarks on our projects in order to

help us on on improving it and also to all of our partners.

4. Thank you for all of your guidance and time to go through and analyze our

business plan. We are hoping regarding towards our efforts that you will approve this

bussines plan that we have produced.

Your sincerely,

---------------------------------------

AMIRUL ASYRAF BIN AHMAD TARMIDI

General Manager,

Little intelligent System Applications (LiSA)

94
PARTNERSHIP
AGGREMENT

95
 DATED 1ST DAY OF JANUARY 2015

BETWEEN

AMIRUL ASYRAF BIN AHMAD TARMIDI

AND

MUHAMMAD HAFIZUDDIN BIN MOHD SHAFAWI

AND

AMMAR SYATBI BIN ABU HASSAN

AND

FATIN RASYIDAH BINTI ROSLI

AND

NORNADIA BINTI KASIM

AND

FARAHTUL AMIRA BINTI AHMAD

***************************************************************

PARTNERSHIP AGREEMENT

***************************************************************

96
 PARTNERSHIP AGREEMENT

THIS PARTNERSHIP AGREEMENT is made on 1st day of January 2015.

BETWEEN

AMIRUL ASYRAF BIN AHMAD TARMIDI (I/C No : 820814-10-7789) of No. 16,

Jalan 7/6B, Seksyen 7 Shah Alam Selangor. (hereinafter called ASYRAF) of the

one part;

AND

MUHAMMAD HAFIZUDDIN BIN MOHD SHAFAWI (I/C No : 850926-01-5703) of

No. 510, Tingkat 4 Blok 8, Jalan Plumbum 7/95 Seksyen 7, 4000 Shah Alam,

Selangor.(hereinafter called HAFIZ) of the second part;

AND

AMMAR SYATBI BIN ABU HASSAN (I/C No : 830303-01-3456) of No.25 Jalan

18/8A, Seksyen 18, Shah Alam, Selangor (hereinafter called AMMAR) of the

third part;

97
AND

FATIN RASYIDAH BINTI ROSLI (I/C No : 840404-01-4567) of No. 22, Jalan 7/20,

Jalan Plumbum, Seksyen 7, 4000 Shah Alam, Selangor (hereinafter called

FATIN) of the fourth part;

AND

NORNADIA BINTI KASIM (I/C No : 850505-01-5678) of No. 22 Jalan 7/20, Jalan

Plumbum, Seksyen 7, 40000 Shah Alam (hereinafter called NADIA) of the fifth

part;

AND

FARAHTUL AMIRA BINTI AHMAD (I/C No : 850505-01-5678) of No. 10, Jalan

Anggerik 14A Taman Puchong Perdana, 47150 Puchong, Selangor (hereinafter

called FARAH) of the fifth part;

98
(hereinafter shall collectively be referred to as the Partners)

WHEREAS :-

A. The parties hereto are currently the partners to a business entity known as

LiSA a partnership business registered under the Business Registration Act

1956 and having its address at Laman Glenmarie, Jalan Juruwang A U1/A,

Shah Alam, Selangor. (hereinafter referred to as the Partnership)

B. The partnership is now carrying on the business of developing and selling

applications, software, systems and such other related business activities

(hereinafter referred to as the Partnership Business).

C. The initial capital of the Partnership Business is Ringgit eighty-six thousand

(RM86,000.00) only.

D. The parties hereto hereby agree to set out and regulate the terms and

conditions governing the relationship among them as partners to the

Partnership subject to the terms and conditions herein contained.

99
NOW IT IS HEREBY AGREED as follows :-

1.0 PLACE OF BUSINESS

The Partnership Business shall be carried out at Laman Glenmarie, Jalan

Juruwang A U1/A, Shah Alam, Selangor or at such other place or places as

the Partners from time to time may approve (hereinafter referred to as the

Demised Property).

2.0 DURATION OF PARTNERSHIP

This Partnership Agreement shall have full force from the date of this

Agreement and shall continue to bind on the Partners until it is determined as

hereinafter specified.

3.0 CAPITAL AND ACCOUNT

3.1 The Partners shall immediately after the signing of this Agreement pay

into an account to be opened in the name of the Partnership Business

(hereinafter referred to as the Partnership Account) a sum of Ringgit

Malaysia eighty-six thousand (RM86,000.00) only or any other sum

as may be agreed upon by the Partners herein (hereinafter referred to

as Initial Capital). The details of the Initial Capital are as follows:

100
 NAME EQUITY CONTRIBUTION EQUITY CONTRIBUTION

(%) (RM)

Amirul Asyraf bin 30 25800

Ahmad Tarmidi

Muhammad

Hafizuddin bin Mohd

10 8600
Shafawi

Ammar Syatbi bin Abu

Hassan
18 15480

Fatin Rasyidah bin

Rosli
12 10320

Farahtul Amira bin

Ahmad
15 12900

Nornadia binti Kasim 15 12900

TOTAL 100 8600

101
 3.2 ASYRAF and AMMAR shall be the signatories to the Partnership

Account.

3.3 Any payment out of the partnership account shall have been first

approved by all the parties to this agreement.

3.4 The Partners shall appoint an independent accountant (hereinafter

called the Accountant ) to manage the yearly account of the

Partnership Business.

3.5 The Partners shall properly keep all books of account of the

Partnership Business at the office of the Partnership Business and will

open for inspection by any of the Partners hereto at any time.

3.6 All the working staff will be appointed by both Partners, and their

wages and salaries and other emoluments will be fixed in the same

way.

4.0 PROFIT AND LOSS

4.1 Each of the Partners shall be entitled to the Partnership Business profit

in accordance with the percentage of their respective equity

contribution as specified in clause 3.1 herein and shall also bear all

losses in the same proportions.

4.2 The Partners shall direct the Accountant in pursuant to Clause 3.4

herein to calculate all assets and liabilities of the Partnership Business

and prepare a yearly balance sheet and profit and loss account and

share of profits.

4.3 All the balance sheet and profit and loss account and share of profits as

stipulated in Clause 4.2 herein shall upon its completion be signed by the

Partners and thereafter the Partners shall be bound thereby unless

102
 manifest error shall be found therein within one (1) month in which case

such error shall be rectified.

5.0 PARTNERS SALARY AND PARTNERSHIP MONIES

5.1 As compensation for partners services in and to the Partnership

business, each Partner shall be entitled to a salary of RM2416.00 each

month, which shall be deducted by the Partnership as an ordinary and

necessary business expense before determination of net profits. The

salary of any Partner may, however, be increased or reduced at any

time by mutual agreement of all the Partners.

5.2 The Partners shall be entitled to draw out of the Partnership Account

on a monthly basis or as the case may be on account of their

respective shares of profits as specified in Clause 4.1 herein.

5.4 In the event the account taken by the Accountant appears that any

partner or Partners has drawn any sum in excess of their share of

profits as specified in Clause 4.1 herein he shall forthwith repay such

excess into the Partnership Account or to be deducted from his

monthly salary or next profit account.

6.0 DUTY AND LIABILITY

6.1 Each Partner shall be just and faithful to the other Partners and shall

diligently attend to the Partnership Business and devote their whole

time and attention thereto.

6.2 No Partner shall without the consent of the other Partners enter into

any contract, engage in any business other than that of the Partnership

Business or engage or dismiss any employee of the Partnership

103
 Business or become bail or surety for any person or lend any

partnership property release any debt due to the Partnership Business

except in the ordinary cause of business draw accept or indorse any

bill of exchange.

6.3 In the event of any Partner shall engage in any other contract or

business transaction or any acts other than as stipulated in Recital B

herein without the consent of the other, the Partner who unilaterally

enter into such contract or business transaction or acts shall be solely

liable for such contract or acts and fully indemnify the other Partners in

the event the other Partners is held to be liable for such contract or

acts.

6.4 In the event the Partners intend to engage employees, agents or any

other person for the purposes of the Partnership Business, such

employees, agents or any other person shall only be engaged upon

mutual consent and agreement of the Partners.

6.5 The Partners shall be jointly responsible and liable for the rental of the

Demised Premises as specified in the Tenancy Agreement entered into

between the Partnership and the landlords of the Demised Premised

as attached herewith.

6.6 Each of the partners hereto, subject to that is herein otherwise

provided, shall :-

a) Participate and attend to the business to the greatest common

advantage of the Partnership Business.

b) Be just and faithful to each other.

104
 c) Render true accounts and full information of all moneys affecting

the Partnership Business to the other.

d) Indemnify the Partnership Business for any loss caused to it by

willful negligence or fraud in the conduct of the Partnership

Business.

e) Attend to the Partnership Business diligently and actively.

f) Not to withdraw any amount for his own benefit or use as

remuneration or otherwise without the consent of the others, except

to the extent hereinbefore provided.

g) Every party shall account for the profit earned from any transaction

of the Partnership Business or from the use of the Property in any

business transaction of the Partnership Business.

7.0 DISSOLUTION AND RETIREMENT

7.1 This Partnership Agreement may be determined by giving to the other

Partners not less than three (3) months notice in writing and agreed

upon by all the Partners of the Partnership Business.

7.2 If this Partnership Agreement shall be determined by notice pursuant to

Clause 7.1 herein or dissolved by the death or bankruptcy of any

Partner or by order of the Court, the Partner whom notice was given or

the surviving or solvent Partner or the Partner on whose application

such order was made as the case may be, may within fourteen (14)

days from the giving of such notice or within fourteen (14) days from

such death or bankruptcy or the making us such order as the case may

be, by notice in writing to the other Partners or their personal

representatives trustee in bankruptcy or receiver, elect either to have

105
 the Partnership Business wound up pursuant to the provisions of the

Partnership Act 1961 or to purchase the share of the other Partner at

the net value thereof as agreed between the Partner giving notice

(hereinafter called the Purchaser) and the other Partner or his

personal representatives, trustee in bankruptcy or receiver as the case

may be (hereinafter called the Vendor) or in default of such

agreement as assessed by a valuer to be nominated by the Purchaser

and the Vendor jointly in writing and in agreeing or assessing the net

value of such share the goodwill of the Partnership shall be taken into

account.

7.3 Any valuer so nominated or appointed as specified in Clause 7.2

herein shall act as an expert and not as an arbitrator and his

professional charges shall be borne by the Vendor and the Purchaser

in equal shares.

7.4 On the purchase by a partner of the share of the other partner pursuant

to Clause 7.2 herein the purchase money shall be paid by the partner

who purchases the share of the other on a date to be agreed upon by

the partners or their personal representatives.

7.5 If a partner desire to retire from the Partnership Business he shall give

to the other partners at least one months written notice to that effect

and shall on the expiration of the said notice period be deemed to have

retired from the Partnership Business.

7.6 If a partner retires from the Partnership Business the retired partner

shall not be entitled to carry on the same or similar business in the

same name as that of the Partnership Business.

106
 7.7 The dissolution of the Partnership Business or the purchase of the

other partners share by the remaining partners and the retirement of

the partners shall not affect the continuation of the Partnership

Business under the trade name LiSA, unless all the Partners mutually

agreed to dissolve the Partnership Business.

8.0 CONTROVERSY OR CLAIM

Any controversy or claim arising out of or relating to this Agreement, or the

breach hereof, shall be referred to any court having jurisdiction thereof.

9.0 ILLEGALITY

Each provision of this Agreement shall be construed separately and in the

event any provision of this Agreement shall prove to be illegal or

unenforceable, the remaining provision shall remain in full force and effect.

10.0 ASSIGNMENT

Neither this Agreement nor any rights granted hereunder may be assigned

extended or otherwise transferred by either of the partner to any third parties

without the written consent of the other partner.

10.0 TIME

Time wherever mentioned in this Agreement shall be of the essence of this

Agreement.

12.0 NOTICE

Any notice required to be given by either of the partners hereunder shall be in

writing and shall be served by either of the partners hereto on the other

partner and shall be deemed to be sufficiently served on the other partner if

left at or sent by prepared registered post to the partners respective

107
 addresses as herein contained and if sent by post shall be deemed to be

served three days after the date of posting and shall take effect thereon.

13.0 BINDING EFFECT

This Agreement shall be binding on the respective permitted assigns and

heirs, personal representatives and successors-in-title of the partners herein.

14.0 INTERPRETATION

In this Agreement unless the context states otherwise the following

interpretation shall be adopted :-

a) Words importing the singular number shall include the plural and vice

versa.

b) The headings to the Clause are for ease of reference only and shall not

affect the interpretation or construction of this Agreement.

c) Words importing the masculine gender shall include the feminine and

neuter gender and vice versa.

15.0 LEGAL FEES AND DISBURSEMENT

All legal fees and disbursement incurred or to be incurred for the preparation

and execution of this Agreement shall be shared equally by the partners

herein.

IN WITNESS WHEREOF the parties hereto have hereunto set their hands the day and

year first above written.

108
SIGNED AND DELIVERED by )

Amirul Asyraf bin Ahmad Tarmidi ) .

in the presence of :- ) Amirul Asyraf bin Ahmad Tarmidi

SIGNED AND DELIVERED by )

Ammar Syatbi bin Abu Hassan ) .

in the presence of :- ) Ammar Syatbi bin Abu Hassan

SIGNED AND DELIVERED by )

Muhammad Hafizuddin bin M.Shafawi ) .

in the presence of :- ) Muhammad Hafizuddin bin M. Shafawi

SIGNED AND DELIVERED by )

Fatin Rasyidah binti Rosli ) .

in the presence of :- ) Fatin Rasyidah binti Rosli

SIGNED AND DELIVERED by )

Nornadia binti Kasim ) .

in the presence of :- ) Nornadia binti Kasim

SIGNED AND DELIVERED by )

Farahtul Amira binti Ahmad ) .

in the presence of :- ) Farahtul Amira binti Ahmad

109