H.

Michael Hays
359 foreman Ave. apt. 308
Lexington, KY, 40508
502-262-9722
apmike32@yahoo.com

QUALIFICATIONS/
SKILLS
ServSafe Certification
CPR/First Aid Certification
Microsoft Office Suite

EXPERIENCE

January 2017 - Present - Front desk associate at Youfit Health club

Greet and check in guests as they enter the club
Sold memberships and other services to gym prospects
Give health club tours and fitness assessments to new members
Process all purchases on point of sale system
Perform opening/closing duties including closing registers

June 2015-September 2016 - Space Management Analyst for PL Marketing

( Pl Marketing is the premier provider of Kroger Corporate Brand brokerage services.
We support Kroger with data, pricing and space analysis, supply chain, procurement,
and packaging management, ongoing capital and special project supervision and labor,
in store product merchandising and sales execution.)
Manage all Kroger divisions breakfast commodities. ( cold cereal, hot ce-
real, pancake and syrup)
Responsible to update and maintain over 1,000 planograms
Provide category analysis obtained by leveraging the data available from
syndicated sources such as AC Nielsen and Dunnhumby.
Develop expertise in the area of assortment and space analysis to enable
Kroger to reach their sales goals and stated objectives.
Assist in pre/post analysis of each category update.
Execute every step of the KOMPASS process.
Gain expertise in all facets of the grocery industry, especially in those
categories in which I participate, through both internal and external sources.
Stay current on those issues that most impact assigned categories.

March 2014-June 2015 - Retail Representative for PL Marketing

Successfully executed and helped implement marketing strategies and
displays for private label products in Kroger grocery stores
Managed the weekly activities of twenty employees
Helped in the managing and execution of special projects
 Drove corporate brand sales in assigned stores
Enhanced store execution of sales and display plans
March 2012 - March 2014 - Teller for Planters Bank
helped manage customer accounts
processed loan payments
open/closed the bank
advised customers on all the services Planters Bank had to offer

July 2011 November 2011 Logistics Coordinator for Kindred Healthcare

Processed expense reports and payroll
Data base entry

August 2010-to July 2011 Teacher Aid, Oldham County Middle School, Oldham
County, KY
Responsible for the welfare and education of children with special needs

April 2008 to October 2009- Membership Coordinator/Wellness Trainer YMCA,

Clarksville, TN
Exceptional sales and marketing skills resulted in an 85% contact to mem-
bership conversion rate
Effectively organized and conducted hundreds of membership tours
Repeatedly recognized for providing exceptional customer service
Received one of the highest ratings ever during Secret Shopper assess-
ment
Provided instruction to members on wellness program assisting them in
reaching fitness goals
Trained and oriented new employees on operating systems

EDUCATION
B.A. Degree, Business Administration, Austin Peay State University.
Graduated: May 2009
GPA: 3.0
B.S. Degree, Dietetics, University of Kentucky. Expected Graduation:
May 2019.
GPA: 3.7

AWARDS
National Honors Society 2016-Present
Deans List 2016-Present

LEADERSHIP ACTIVITIES/
PROFESSIONAL MEMBERSHIPS
Food scientist volunteer for Fayette County Common Wealth
Academy of Nutrition and Dietetics member
College football player