You are on page 1of 6

3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check the DC Power


2.Check the interface cablings as per txn plan & E1 Path from
BASE STATION No connection to Flexi No connection to Flexi transport
7650 BSS SA WBTS will be down Node-B to axc and RNC
FAULTY transport sub module sub module
3. Reset System Module If it is not clear , Replace Transport
Module in System Module

1. Check the SYNC E1 interface status


BASE STATION
BTS reference clock 2.Check the E1 Error performance towards RNC
7651 OPERATION BSS SD BTS reference clock missing Service Degraded
missing 3.Check SYNC Configuration in Node-B
DEGRADED
4.If everything is OK,Check the FTIB Card.

1. Check the dc power


2.Check the Transmission path between AXC to NODE-B/AXC
BASE STATION BTS RNC/I-HSPA to RNC(i.e,,loop and break Check up and errors)
NBAP/AAL2 signaling link
7651 OPERATION interface signaling link BSS SA WBTS will be down 3.Check the IMA configuration between AXC and RNC
failure
DEGRADED failure 4.Cross verify the configuration details as per plan and Do re-
commissioning the NODE-B.
5.If Above points are OK, Replace System Module

1.Check the Shelter Temp


BASE STATION
2. S/M Module Temperature
7651 OPERATION System module failure BSS SA Abnormal functioning of FSM WBTS will be down
3. Check the Fan unit working state.
DEGRADED
4.If above point 2 & 3 are OK , then replace the System Module

BTS requires restart


BASE STATION After license installation BTS not Mentioned license
7652 because license status has BSS SA Restart BTS.
NOTIFICATION given restart feature will not work
changed

Real Time
1.Check the NTP Server IP of Node-B If any mismatch ( It
BASE STATION Measurement
7652 BTS time not corrected BSS NSA NTP Server IP mismatch should be same as OMS IP ) , Correct the NTP server IP in
NOTIFICATION update will not be
Node-B
there

Difference between BTS Call Quality issue


BASE STATION
7652 master clock and BSS SD DAC Value variations like Call Drop , Set DAC value to 2048 in Node-B
NOTIFICATION
reference frequency Handover

1.Check the Aircon Working status & Shelter Temp


BASE STATION Temperature will be
7652 Fan failure BSS NSA H/W Faulty 2.Check the Fan unit status in System Module ( FSMA )
NOTIFICATION increased
3. If above points are OK , then replace the System Module

1.Check whether the heating element exists in FSM ( System


The heater control connection of Module )
BASE STATION Heating element not
7652 BSS SD the FSM is faulty, there is no Service Degraded 2.Check the heater control connection and that the heater
NOTIFICATION working
heater or the heater is faulty. working status 3.If
above points are OK Replace the System ( FSM ) module.

The internal temperature of the 1.Check the Shelter Temp


RF Module or System Module 2. S/M Module & RF module Temperature
BASE STATION exceeds the threshold value, or 3. Check the Fan unit working state.
7652 Temperature alarm BSS SD Service Degraded
NOTIFICATION the ambient temperature of the 4.If above point are OK , then shutdown the BTS few minutes &
module(s) is outside the Switch ON with Normal Temperature before replace the System
specified limits. Module
1.Check the Optical cable connection between FSM ( System
Module ) & FRGP ( RF Module ) 2.Check the
Optical Cable Connector ( SFB Module )
Failure in optical RP3 Abnormal/ failure in optical
7653 CELL FAULTY BSS SA Cell Down 3.Reset the System Module FSM
interface cable between FSM & FRGP
4. Reset the FRGP ( RF Module )
5.Replace the optical cable before replace the FRGP ( RF
Module )

Incompatible SW version
7653 CELL FAULTY BSS SA SW Mismatch of BTS Cell Unlocking Issue Decommission BTS with Correct SW version
detected

1.Check the Optical cable connection between FSM ( System


Module ) & FRGP ( RF Module ) 2.Check the
Optical Cable Connector ( SFB Module )
7653 CELL FAULTY RF module failure BSS SA Abnormal functioning of FRGP Cell Down 3.Reset the System Module FSM
4. Reset the FRGP ( RF Module )
5.Replace the optical cable before replace the FRGP ( RF
Module )

7653 CELL FAULTY VSWR alarm BSS SA High VSWR Cell Down Check the VSWR, should be less than 1.3
3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check the Optical cable connection between FSM ( System


Module ) & FRGP ( RF Module ) 2.Check the
CELL Optical Cable Connector ( SFB Module )
7654 OPERATION RF module failure BSS SD Abnormal functioning of FRGP Service Degraded 3.Reset the System Module FSM
DEGRADED 4. Reset the FRGP ( RF Module )
5.Replace the optical cable before replace the FRGP ( RF
Module )
The RX signal level is less than -
112dBm or the difference
CELL between the maximum and
Check the respective alarm related sector VSWR , RF cables &
7654 OPERATION Rx signal level failure BSS SD minimum power levels of all RX Service Degraded
Antenna needs to be Check.
DEGRADED antennas in the same cell and
sector is more than the limit (4
dB).

CELL Radio resources switched As per site configuration H/W 1. Check the Respective Sector creation in RNC
7655 BSS SA Cell Down
NOTIFICATION off mismatch/unavailability 2. Check the respective sector H/W availability at site

1.This alarm will appear following conditions like - a) Installed


BASE STATION HW capacity too low for license differ with H/W Capacity b) Particular
Based on H/W Installed based
7661 LICENCE feature 308, License BSS NSA No Impact H/W License missing
license
NOTIFICATION Based BTS channel c 2. Check with GNSC and Delete Or implement the licenses as
per requirement.

License missing
BASE STATION 1. Check Node-B Sector Power configuration
00000001125, Flexi During NodeB commissioning
7661 LICENCE BSS SA Cell Down 2.Cross Check RNC side Sector Power configuration
WCDMA BTS 60W Power selected 60W power for sector.
NOTIFICATION 3. Set Node-B Sector Power 20W.
License

License missing
BASE STATION 1. Check HSDPA License of the Node-B.
0000000306, HSDPA HSDPA License Missing Or Cell Data call will be
7661 LICENCE BSS SA 2. If License missing . Please call GNSC and implement
16QAM SW License Down affected
NOTIFICATION required license.
Support

License missing
BASE STATION
0000000307, HSDPA
7661 LICENCE BSS NSA License missing No Impact Respective License Needs to be installed in NE
Proportional Fair Resource
NOTIFICATION
Pac

License missing
BASE STATION
0000000649, Shared
7661 LICENCE BSS NSA License missing No Impact Respective License Needs to be installed in NE
HSDPA Scheduler for
NOTIFICATION
Baseband

BASE STATION Hanged/config issue/comm


Verification of target ID 1.Check the NODE-B License
7661 LICENCE BSS SA issue(Degradation of system WBTS will be down
failed 3 times. 2. Re-commission the Node-B
NOTIFICATION module)

1.Check the 1st E1 interface connectivity at PDH port


2.Check the 1st E1 PDH port configured up to Axc as per plan
BASE STATION 3.Check the 1st E1 path continuity(i.e..without any Break and
7665 TRANSMISSION AIS on unit 1, interface 1. Txn SD Alarm indication signal Service Degraded alarm)
ALARM 4.Check the1st E1 included with same IMA group at AXC end
5.Reconfigure the E1 at AXC end
6.If Alarm persists, Change the 1st E1 PDH port.
1.Check the 2nd E1 interface connectivity at PDH port
2.Check 2nd E1 PDH port configured up to Axc as per plan
BASE STATION 3.Check the 2nd E1 path continuity(i.e..without any Break and
7665 TRANSMISSION AIS on unit 1, interface 2. Txn SD Alarm indication signal Service Degraded alarm)
ALARM 4.Check the E1 included with same IMA group at AXC end
5.Reconfigure the E1 at AXC end
6.If Alarm persists, Change the 2nd E1 PDH port.
1.Check the 3rd E1 interface connectivity at PDH port
2.Checkthe 3rd E1 PDH port configured up to Axc as per plan
BASE STATION 3.Check the 3rd E1 path continuity(i.e..without any Break and
7665 TRANSMISSION AIS on unit 1, interface 3. Txn SD Alarm indication signal Service Degraded alarm)
ALARM 4.Check the 3rd E1 included with same IMA group at AXC end
5.Reconfigure the E1 at AXC end
6.If Alarm persists, Change the 3rd E1 PDH port.
1.Check the 4th e1 interface connectivity at PDH port
2.Check 4th E1 PDH port configured up to Axc as per plan
BASE STATION 3.Check the 4th E1 path continuity(i.e..without any Break and
7665 TRANSMISSION AIS on unit 1, interface 4. Txn SD Alarm indication signal Service Degraded alarm)
ALARM 4.Check the 4th E1 included with same IMA group at AXC end
5.Reconfigure the E1 at AXC end
6.If Alarm persists, Change the 4th E1 PDH port .
1.Check the 2nd E1 Electrical Patching(kroning) in the path all
dropping points
BASE STATION
EBER on unit 1, interface Excessive bit error ratio on 2.Check the 2nd E1 path continuity(i.e..without any alarm)
7665 TRANSMISSION Txn SD Service Degraded
2. interface 3.Check the 2nd E1 cable between PDH port to NODE-B.
ALARM
4.Still Alarm persists, Change the 2nd E1 Cable at node-B to
Pdh port
3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check 3rd E1 Electrical E1 Patching(kroning) in the entire


BASE STATION path .
EBER on unit 1, interface Excessive bit error ratio on
7665 TRANSMISSION Txn SD Service Degraded 2.Check the 3rd E1 path continuity(i.e..without any alarm)
3. interface
ALARM 3.Check the 3rd E1 cable between PDH port to NODE-B.
4.Still Alarm persists, Change the node-B 3rd E1 Cable

1.Check IMA member of 1st E1 configuration


BASE STATION IMA link out of delay 2.Check clock Synchronization of NODE-B
7665 TRANSMISSION synchronization on unit 1, Txn SD Degraded signal Service Degraded 3.Check the NE(network element) timing matching with
ALARM interface 1. Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMAmember of 2nd E1 configuration


BASE STATION IMA link out of delay 2.Check clock Synchronization of NODE-B
7665 TRANSMISSION synchronization on unit 1, Txn SD Degraded signal Service Degraded 3.Check the NE(network element) timing matching with
ALARM interface 2. Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA member of 3rd E1 configuration


BASE STATION IMA link out of delay 2.Check clock Synchronization of NODE-B
7665 TRANSMISSION synchronization on unit 1, Txn SD Degraded signal Service Degraded 3.Check the NE(network element) timing matching with
ALARM interface 3. Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMAmember of 4th E1 configuration


BASE STATION IMA link out of delay 2.Check clock Synchronization of NODE-B
7665 TRANSMISSION synchronization on unit 1, Txn SD Degraded signal Service Degraded 3.Check the NE(network element) timing matching with
ALARM interface 4. Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA member assosiation of 1st E1 configuration


BASE STATION IMA remote failure
2.Check the NE(network element) timing matching with
7665 TRANSMISSION indication on unit 1, Txn SD Degraded signal Service Degraded
Transmission Equipment and NODE-B and entire path
ALARM interface 1.
3. All above are OK,Reconfigure IMA group at AXC end.

1.Check IMA member assosiation of 2nd E1 configuration


BASE STATION IMA remote failure
2.Check the NE(network element) timing matching with
7665 TRANSMISSION indication on unit 1, Txn SD Degraded signal Service Degraded
Transmission Equipment and NODE-B and entire path
ALARM interface 2.
3. All above are OK,Reconfigure IMA group at AXC end.

1.Check IMA member assosiation of 3rd E1 configuration


BASE STATION IMA remote failure
2.Check the NE(network element) timing matching with
7665 TRANSMISSION indication on unit 1, Txn SD Degraded signal Service Degraded
Transmission Equipment and NODE-B and entire path
ALARM interface 3.
3. All above are OK,Reconfigure IMA group at AXC end.

1.Check IMA member assosiation of 4th E1 configuration


BASE STATION IMA remote failure
2.Check the NE(network element) timing matching with
7665 TRANSMISSION indication on unit 1, Txn SD Degraded signal Service Degraded
Transmission Equipment and NODE-B and entire path
ALARM interface 4.
3. All above are OK,Reconfigure IMA group at AXC end.

BASE STATION License missing for feature


1. Check Basic License of the Node-B and implement through
7665 TRANSMISSION Additional 2 E1, T1, JT1 BSS SA This basic license missing WBTS will be down
GNSC.
ALARM interface o

BASE STATION 1. Check HSDPA License of the Node-B.


License missing for feature
7665 TRANSMISSION BSS SA HSDPA License Missing Cell Down 2. If License missing . Please call GNSC and implement
UBR+.
ALARM required license.

1.ATM E1 mapping has to cross Check as per Planning Sheet


towards ECI and AXC end.
BASE STATION
LOCD on unit 1, interface 2.Check the E1 interface connectivity at NODE-B as per plan
7665 TRANSMISSION Txn SD Degraded signal Service Degraded
1. 3.Check whether the 1st E1 configured in the same IMA
ALARM
group as per plan
4.Delete and recreate respective E1 at AXC.

1.ATM E1 mapping has to cross Check as per Planning Sheet


towards ECI and AXC end.
BASE STATION
LOCD on unit 1, interface 2.Check the E1 interface connectivity at NODE-B as per plan
7665 TRANSMISSION Txn SD Degraded signal Service Degraded
2. 3.Check whether the 2nd E1 configured in the same IMA
ALARM
group as per plan
4.Delete and recreate respective E1 at AXC.
1.ATM E1 mapping has to cross Check as per Planning Sheet
towards ECI and AXC end.
BASE STATION 2.Check the 3rd E1 interface connectivity at NODE-B as per
LOCD on unit 1, interface
7665 TRANSMISSION Txn SD Degraded signal Service Degraded plan
3.
ALARM 3.Check whether the E1 configured in the same IMA group as
per plan
4.Delete and recreate respective E1 at AXC.
1.ATM E1 mapping has to cross Check as per Planning Sheet
towards ECI and AXC end.
BASE STATION
LOCD on unit 1, interface 2.Check the E1 interface connectivity at NODE-B as per plan
7665 TRANSMISSION Txn SD Degraded signal Service Degraded
4. 3.Check whether the E1 configured in the same IMA group as
ALARM
per plan
4.Delete and recreate respective E1 at AXC.
3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check the PDH E1 termination in krone module as per


equipment standard color code
BASE STATION
2.Check NODE-B interface loimps 1&2,4&5 pairs used for Tx
7665 TRANSMISSION LOF on unit 1, interface 1. Txn SD Lose of frame Service Degraded
and Rx (RJ 45 connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment


standard color code 2.Check
BASE STATION
NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOF on unit 1, interface 2. Txn SD Lose of frame Service Degraded
connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment


standard color code 2.Check
BASE STATION
NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOF on unit 1, interface 3. Txn SD Lose of frame Service Degraded
connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment


standard color code 2.Check
BASE STATION
NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOF on unit 1, interface 4. Txn SD Lose of frame Service Degraded
connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment


standard color code 2.Check
BASE STATION
LOMF on unit 1, interface NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION Txn SA Loss of multiple frame Service Degraded
2. connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment


standard color code 2.Check
BASE STATION
LOMF on unit 1, interface NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION Txn SD Loss of multiple frame Service Degraded
3. connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.
1.Check the PDH E1 termination in krone module as per
equipment standard color code
BASE STATION 2.Check NODE-B interface 1&2,4&5 pairs used for Tx and Rx
7665 TRANSMISSION LOS on unit 1, interface 1. Txn SD Incoming signal missing Service Degraded (RJ 45 connector)
ALARM 3.Check FTIB interface-1 working status
4.Check the E1 cable and RJ45 connecterisation
4.Above are OK,change the PDH E1 port at Dropping point.
1.Check PDH E1 termination in krone module as per equipment
standard colour code 2.Check
BASE STATION NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOS on unit 1, interface 2. Txn SD Incoming signal missing Service Degraded connector)
ALARM 3.Check FTIB interface-2 working status
4.Check the E1 cable and RJ45 connecterisation
4.Above are OK,change the PDH E1 port at Dropping point.
1.Check PDH E1 termination in krone module as per equipment
standard color code 2.Check
BASE STATION NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOS on unit 1, interface 3. Txn SD Incoming signal missing Service Degraded connector)
ALARM 3.Check FTIB interface -3 working status
4.Check the E1 cable and RJ45 connecterisation
4.Above are OK,change the PDH E1 port at Dropping point.
1.Check PDH E1 termination in krone module as per equipment
standard color code 2.Check
BASE STATION NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOS on unit 1, interface 4. Txn SD Incoming signal missing Service Degraded connector)
ALARM 3.Check FTIB interface-4working status
4.Check the E1 cable and RJ45 connecterisation
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check the transmission path errors


BASE STATION 2.Check the Electrical E1 port to NODE-B interface -1 cable
Loss of IMA frame on unit No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded connector
1, interface 1. Node-B to RNC
ALARM 3.Reconfigure the E1 from AXC to NODE-B
4.Above are OK,RESET the NODE-B

1.Check the transmission path errors


BASE STATION 2.Check the Electrical E1 port to NODE-B interface-2 cable
Loss of IMA frame on unit No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded connector
1, interface 2. Node-B to RNC
ALARM 3.Reconfigure the E1 from AXC to NODE-B
4.Above are OK,RESET the NODE-B

1.Check the transmission path errors


BASE STATION 2.Check the Electrical E1 port to NODE-B interface-3 cable
Loss of IMA frame on unit No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded connector
1, interface 3. Node-B to RNC
ALARM 3.Reconfigure the E1 from AXC to NODE-B
4.Above are OK,RESET the NODE-B

1.Check the transmission path errors


BASE STATION 2.Check the Electrical E1 port to NODE-B interface-4 cable
Loss of IMA frame on unit No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded connector
1, interface 4. Node-B to RNC
ALARM 3.Reconfigure the E1 from AXC to NODE-B
4.Above are OK,RESET the NODE-B
3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check IMA E1 configuration


BASE STATION Frame transaction line rate 2.Check clock Synchronization of NODE-B
PDH Timing source lost on
7665 TRANSMISSION Txn SD mismatch between Node-B to Service Degraded 3.Check the NE(network element) timing matching with
unit 1, interface 1.
ALARM RNC Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA E1 configuration


BASE STATION Frame transaction line rate 2.Check clock Synchronization of NODE-B
PDH Timing source lost on
7665 TRANSMISSION Txn SD mismatch between Node-B to Service Degraded 3.Check the NE(network element) timing matching with
unit 1, interface 2.
ALARM RNC Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA E1 configuration


BASE STATION Frame transaction line rate 2.Check clock Synchronization of NODE-B
PDH Timing source lost on
7665 TRANSMISSION Txn SD mismatch between Node-B to Service Degraded 3.Check the NE(network element) timing matching with
unit 1, interface 3.
ALARM RNC Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check the 1st E1 port connectivity between NODE-B to


Transmission Equipment
2.Check NODE-B Tx cable and PDH port RX cable connectivity
BASE STATION 3.Give Hard Loop in RJ45 connector 1&4 , 2&5 (Check los
7665 TRANSMISSION RDI on unit 1, interface 1. Txn SD Remote defect indification Service Degraded alarm in NODE-B port)
ALARM 4.Above Points are Ok,give Hard loop in PDH E1 port (Check
whether los alarm cleared at PDH E1 port)
5.All above are Ok,change PDH E1 Dropping ports.
6.If Step 3 is not oK,Replace FTIB card.

1.Check 2nd E1 port between NODE-B to Transmission


Equipment
2.Check NODE-B Tx cable and PDH port RX cable connectivity
BASE STATION 3.Give Hard Loop in RJ45 connector 1&4 , 2&5 (Check los
7665 TRANSMISSION RDI on unit 1, interface 2. Txn SD Remote defect indication Service Degraded alarm in NODE-B port)
ALARM 4.Above Points are Ok,give Hard loop in PDH E1 port (Check
whether los alarm cleared at PDH E1 port)
5.All above are Ok,change PDH E1 Dropping ports.
6.If Step 3 is not oK,Replace FTIB card.

1.Check 3rd E1 ports between NODE-B to Transmission


Equipment
2.Check NODE-B Tx cable and PDH port RX cable connectivity
BASE STATION 3.Give Hard Loop in RJ45 connector 1&4 , 2&5 (Check los
7665 TRANSMISSION RDI on unit 1, interface 3. Txn SD Remote defect indication Service Degraded alarm in NODE-B port)
ALARM 4.Above Points are Ok,give Hard loop in PDH E1 port (Check
whether los alarm cleared at PDH E1 port)
5.All above are Ok,change PDH E1 Dropping ports.
6.If Step 3 is not oK,Replace FTIB card.

1.Check 4th E1 port between NODE-B to Transmission


Equipment
2.Check NODE-B Tx cable and PDH port RX cable connectivity
BASE STATION 3.Give Hard Loop in RJ45 connector 1&4 , 2&5 (Check los
7665 TRANSMISSION RDI on unit 1, interface 4. Txn SD Remote defect indication Service Degraded alarm in NODE-B port)
ALARM 4.Above Points are Ok,give Hard loop in PDH E1 port (Check
whether los alarm cleared at PDH E1 port)
5.All above are Ok,change PDH E1 Dropping ports.
6.If Step 3 is not oK,Replace FTIB card.

BEATING
Repetition of any
7740 WCDMA BTS (blank) BSS NSA Repetition of any alarm causes Cancels once causing Alarm is cleared
alarm causes
ALARM

FAILURE IN BTS Cannot be login


WCDMA WBTS DCN Configuration mismatch in remotely & 1.Check E1 working status and path
7750 (blank) BSS NSA
O&M NodeB/RNC/Tellabs Measurements will 2. Check DCN Configurations at RNC/NodeB/Tellabs
CONNECTION not be updated

RNW O&M CoCo/ATM Configuration 1.Check E1 working status.


AAL2 path unblock not
7761 SCENARIO BSS SA Mismatches between Cell Down 2.Check CoCo/ATM Configuration Mismatches between
accomplished
FAILURE NodeB/RNC/Tellabs NodeB/RNC/Tellabs

RNW O&M CoCo/ATM Configuration 1.Check E1 working status.


BCCH information
7761 SCENARIO BSS SA Mismatches between Cell Down 2.Check CoCo/ATM Configuration Mismatches between
updating has failed
FAILURE NodeB/RNC/Tellabs NodeB/RNC/Tellabs

RNW O&M CoCo/ATM Configuration 1.Check E1 working status.


Common channel deletion
7761 SCENARIO BSS SA Mismatches between Cell Down 2.Check CoCo/ATM Configuration Mismatches between
has failed
FAILURE NodeB/RNC/Tellabs NodeB/RNC/Tellabs
RNW O&M CoCo/ATM Configuration 1.Check E1 working status.
NBAP interface type
7761 SCENARIO BSS SA Mismatches between Cell Down 2.Check CoCo/ATM Configuration Mismatches between
unknown failure
FAILURE NodeB/RNC/Tellabs NodeB/RNC/Tellabs

1.Check VSWR , E1 connectivity & IMA Group Working Status


in AXC side
WCDMA CELL Block resource request,
7771 BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE normal priority
3.Check interface connectivity between system Module to RRU
4.all are OK,change the System Module

1.Check VSWR , E1 connectivity & IMA Group Working Status


in AXC side
WCDMA CELL Common measurement
7771 BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE failure scenario
3.Check interface connectivity between system Module to RRU
4.all are OK,change the System Module

3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check VSWR , E1 connectivity & IMA Group Working Status


in AXC side
WCDMA CELL
7771 NBAP link failure BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE
3.Check interface connectivity between system Module to RRU
4.all are OK,change the System Module

1.Check VSWR , E1 connectivity & IMA Group Working Status


in AXC side
WCDMA CELL Resource status indication,
7771 BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE cell disabled
3.Check interface connectivity between system Module to RRU
4.all are OK,change the System Module

1.Check VSWR , E1 connectivity & IMA Group Working Status


in AXC side
WCDMA CELL
7771 WCEL state not WO BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE
3.Check interface connectivity between system Module to RRU
4.all are OK,change the System Module

1.Check VSWR , E1 connectivity & IMA Group Working Status


in AXC side
WCDMA CELL WCEL state not WO after
7771 BSS SA Cell Down Cell Down 2.Check RRU power and working status
OUT OF USE setup
3.Check interface connectivity between system Module to RRU
4.all are OK,change the System Module

HSDPA Problem in transmission network 1.Restart Node-B


7772 CONFIGURATIO RNC internal error BSS SD between RNC and BTS / Service Degraded 2.If Still alarm persists, Cross Check Node-B H/W Configuration
N FAILED HSDPA Configuration mismatch ( Action taken Needs to be change as per Supplementary info )

HSDPA Problem in transmission network 1.Restart Node-B


WBTS rejects the
7772 CONFIGURATIO BSS SD between RNC and BTS / Service Degraded 2.If Still alarm persists, Cross Check Node-B H/W Configuration
configuration
N FAILED HSDPA Configuration mismatch ( Action taken Needs to be change as per Supplementary info )

WCDMA BTS 1) Lock all the cells under the BTS


NBAP-D link is down / NBAP-D Dedicated
DEDICATED 2) Remove the WBTS id from the COCO
7778 BSS SA module has problem(RNC Measurement
MEASUREMENT 3) Add the WBTS id to the COCO again
internal) Initialization fails
FAILURE 4) Unlock these cells ( Based on Supplementary info )

A unit (or 1.Clear the cell faulty alarm based on the other dependent alarm
HSUPA FAILURE units),taking care of ( This HSUPA issue related with completed Site outage ( Cell
7780 BSS SA
IN WCEL HSUPA traffic in the Faulty or BASE Station Out of use ).Based on other dependent
WCEL can be faulty alarm , needs to troubleshoot.

1.Check the E1 interface & transmission path


WCDMA BASE
2.Check the Node-B Configuration .
7786 STATION OUT BSS SA WBTS will be down
3. If above points are OK , the do the decommissioning the
OF USE
WBTS with correct Configuration

You might also like