Professional Documents
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Food quality, service, price-value relationship, store location and ambience, and efficient
operations continue to be critical elements of the Companys success in the quick-service
restaurant industry.
Jollibee Foods Corporation (JFC) was incorporated on January 11, 1978. JFC's principal
business is the development, operation, and franchising of quick-service restaurants under the
trade name "Jollibee". In the Philippines, JFC also has, as subsidiaries, Fresh N' Famous Foods,
Inc., which develops, operates and franchises quick-service restaurants under the trade names
"Chowking" and "Greenwich"; Red Ribbon Bakeshop, Inc., which develops, operates and
franchises restaurants under the "Red Ribbon" trade name; Mang Inasal Phils., Inc. (MIPI),
which develops, operates and franchises restaurants under the "Mang Inasal" trade name; and
Perf Restaurants, Inc., which franchises restaurants under the "Burger King" trademark in the
Philippines.
JFC also has subsidiaries and affiliates overseas which develop and operate its international
brands, "Yonghe King", "Hong Zhuang Yuan", "San Pin Wang" brands under the SuperFoods
Group, "12 Hotpot", "Jinja" and "Dunkin' Donuts".
On October 13, 2015, the Company's wholly-owned subsidiary, Bee Good! Inc., entered into an
agreement with Smashburger Master LLC to acquire 40% of "Smashburger", a fast casual better
burger brand in the US. In April 2016, JFC acquired the remaining 30% share in MIPI, making
the latter wholly-owned by the Company.
By the end of 2015, there were 916 Jollibee stores nationwide, of which 459 were franchised and
457 are Company-owned. In international operations, Jollibee had 139 stores with 32 stores in
the US, 72 in Vietnam, 13 in Brunei, one in Hong Kong, two in Singapore, and 19 in the Middle
East.
PRODUCTS & SERVICES
Jollibee Foods Corp. is engaged in developing, operating, and franchising fast food stores
under the trade name Jollibee. The company operates through the following segments: Food
Service, Franchising, and Leasing. The Food Service segment engages in the operations of quick
service restaurants and the manufacture of food products to be sold to Jollibee Group-owned and
franchised QSR outlets. The Franchising segment is involved in the franchising of the Jollibee
Group's QSR store concepts. The Leasing segment leases store sites mainly to the Jollibee
Group's independent franchisees. Jollibee Foods was founded by Tony Tan Caktiong in 1975 and
is headquartered in Pasig City, Philippines.
Mission
Vision
We excel in providing great tasting food that meets local preferences better than anyone.
We provide superior dining experience, through FSC (Food, Service, Cleanliness) excellence in
every encounter.
We are the most cost efficient restaurant company in our business segments, allowing us to price
at the most popular levels.
Our people are passionate about their work and thrive in a high performance culture.
We strive to become a model corporate citizen by being relevant to the communities we serve.
It is the vision of JFC to become one of the three largest and most profitable restaurant
companies in the world by 2020.
STORE GOALS
GP: Consistent greeting of jolly morning, jolly afternoon and jolly evening at all times.
We the jolly people of Jollibee do hereby cheerfully pledge to always satisfy our customer, by
consistently providing them to the highest standard of food, service and cleanliness.
To work as one big happy family. By doing our share to the best of our ability as a proud
member of the Jollibee team. By respecting others as much as we respect ourselves.
Therefore we totally commit ourselves to the excellence as we made Jollibee Tagaytay Mendez
no. 1 now and forever.
CORE VALUES
Through the years, JFC has formed its foundation from good business practices and strong core
values of customer focus, excellence, respect for individuals, teamwork, spirit of family and fun,
humility to listen and learn, honesty and integrity and frugality. JFC continues its steadfast
commitment in upholding these core values.
Customer Focus
We put our customers satisfaction first. We want everyone who interacts with us to be happy
and to share the joy with those they love.
Excellence
We always strive for excellence in everything we do from our food and service offering, to the
experience we provide in and out of our stores and offices.
We recognize diversity and show consideration towards different cultures and beliefs.
Teamwork
We work together to achieve our objectives, knowing that we are stronger as a team than in our
solo efforts.
JFC is a place where every employee feels part of the family and experiences a sense of
community and fun that makes work enjoyable.
Regardless of how big we grow, we hold dear to us the openness and humility to improve
ourselves.
We are upright and fair in how we conduct ourselves and our business. Our partners and
customers can always trust us to deliver on what we promise.
Frugality
People trust us as the stewards of resources in our care and we work hard not to let them down.
BOARD OF DIRECTORS, MANAGEMENT TEAM AND EXECUTIVE OFFICERS
Board of Directors
Corporate Officers
Amortization of Intangibles 69 73 37 3 2
Amortization of Deferred
- - - 110 121
Charges