Professional Documents
Culture Documents
OVERALL SATISFACTION RATING 4.00 4.18 4.91 4.36 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 17.45 4.36
Comments:
Customer Satisfaction Tabulation:
Name of Service/Activity: Library
No. Of Respondents: 4
No. of Customers Served: 150
Sample Size 3%
CSF NO. 06 - 01 02 03 04 05 06 07 08 09 09 TOTAL AVERAGE
1. SK Provincial Government Staff is
Courteous 5 5 5 5 20 5.00
Friendly 5 5 5 5 20 5.00
Helpful 5 5 5 5 20 5.00
Knowledgeable 5 5 5 5 20 5.00
Professional 5 5 5 5 20 5.00
Comments:
AUGUST
Customer Satisfaction Tabulation:
Name of Service/Activity:
No. Of Respondents: 14
No. of Customers Served: 100
Sample Size 14%
4. Purpose is accomplished: 0 0
OVERALL SATISFACTION RATING 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
SEPTEMBER
Customer Satisfaction Tabulation:
Name of Service/Activity: 4
No. Of Respondents: 18
No. of Customers Served: 100
Sample Size 18%
OVERALL SATISFACTION RATING 5.00 5.00 3.91 4.82 4.91 4.36 5.00 4.91 5.00 5.00 5.00 5.00 3.91 3.91 5.00 4.45 5.00 4.45 0.00 0.00 84.64 4.70
4. Purpose is accomplished: 0 0
OVERALL SATISFACTION RATING 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Customer Satisfaction Tabulation:
Name of Service/Activity:
No. Of Respondents: 8
No. of Customers Served: 100
Sample Size 8%
CSF NO. 06 - 01 02 03 04 05 06 07 08 09 10 11 12
1. SK Provincial Government Staff is
Courteous
Friendly
Helpful
Knowledgeable
Professional
4. Purpose is accomplished:
OVERALL SATISFACTION RATING 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
13 14 15 16 17 18 19 20 TOTAL AVERAGE
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00