Professional Documents
Culture Documents
SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2017
Program/Project/Process: Local Legislative Process For the period: JANUARY 1-31, 2017
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
No. of clients provided
1. Public Assistance 100% of clients assisted
180 with type of assistance Yes
(Recommendation Letter and provided with type of
over request
for employment, referrals, assistance requested.
hospitalization, etc)
A. Rationalized SP official and personnel January Data Comptroller Consistent with Records
records. Management
Page 2 of 28
PROVINCIAL GOVERNMENT OF SULTAN KUDARAT
SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2017
Program/Project/Process: Local Legislative Process For the period: FEBRUARY 1-28, 2017
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
3. Financial Claims 100% of claims (DV) with 36 No. of claims (DVs) Yes
(Disbursement Vouchers supporting documents
released on time/No. of
and payrolls). prepared and released
claims approved by VG
within 4 working hours to:
or OIC-designate
A PBO (w/ObRs)
c. OPAC (w/approved PRs)
A. Rationalized SP official and personnel February Data Comptroller Consistent with Records
records. Management
Page 4 of 28
PROVINCIAL GOVERNMENT OF SULTAN KUDARAT
SANGGUNIANG PANLALAWIGAN
QOP MONITORING
For The Year 2017
Program/Project/Process: Local Legislative Process For the period: MARCH 1-30, 2017
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and 76
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
A. Rationalized SP official and personnel March Data Comptroller Consistent with Records
records. Management
QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: APRIL 1-30, 2016
Page 6 of 28
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
signed by the Head of
time/leave application
Office or his authorized
approved by VG or OIC
representative are
Page 7 of 28
released to PHRMO
within 4 working hours
A. Rationalized SP official and personnel April Data Comptroller Consistent with Records
records. Management
QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: MAY 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Page 8 of 28
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
signed by the Head of
time/leave application
Office or his authorized
approved by VG or OIC
representative are
released to PHRMO
Page 9 of 28
within 4 working hours
Number of RAT Yes
5. Request for Authority 100% of RAT prepared prepared/released to
to Travel (RAT) and signed by the SP Requisitioner on
Secretary and approved time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.
A. Rationalized SP official and personnel May Data Comptroller Consistent with Records
records. Management
QOP MONITORING
For The Year 2016
Page 10 of 28
Program/Project/Process: Local Legislative Process For the period: JUNE 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
A. Rationalized SP official and personnel June Data Comptroller Consistent with Records
records. Management
QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: JULY 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Page 12 of 28
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
B. To ensure timely
preparation and processing
of:
3. Financial Claims
100% of claims (DV) with
(Disbursement Vouchers
supporting documents
and payrolls). No. of claims (DVs)
prepared and released
released on time/No. of Yes
within 4 working hours to:
claims approved by VG
A PBO (w/ObRs)
or OIC-designate
c. OPAC (w/approved PRs)
4. Leave Applications
100% of leave
applications prepared and
No. of leave applications
signed by the Head of
released to PHRMO on
Office or his authorized
time/leave application Yes
representative are
approved by VG or OIC
released to PHRMO
within 4 working hours
Page 13 of 28
5. Request for Authority Number of RAT
to Travel (RAT) 100% of RAT prepared prepared/released to
and signed by the SP Requisitioner on
Secretary and approved time/RAT approved by
Yes
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.
A. Rationalized SP official and personnel July Data Comptroller Consistent with Records
records. Management
QOP MONITORING
Page 14 of 28
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: AUGUST 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
A. Rationalized SP official and personnel August Data Comptroller Consistent with Records
records. Management
QOP MONITORING
Page 16 of 28
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: SEPTEMBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
Page 17 of 28
signed by the Head of time/leave application
Office or his authorized approved by VG or OIC
representative are
released to PHRMO
within 4 working hours
A. Rationalized SP official and personnel September Data Comptroller Consistent with Records
records. Management
B. Master List of Records prepared/updated September Records Officer I Consistent with established
regularly Clerks Records Management
Procedures
C. Strict adherence to established Procedures: September Records Officer Consistent with SP-
Records & personnel Management Data Comptroller Legislative Tracking System
Legislative Tracking System SP Secretaries
Administrative support requirements Clerks
Timely submission of Reports
Assessment/Analysis of CSF Results
Other Standard Procedures
OPCR
ISO 9001:2008 Requirements
QOP MONITORING
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: OCTOBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Page 18 of 28
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
B. To ensure timely
preparation and processing
of:
No. of clients provided
1. Public Assistance 100% of clients assisted
with type of assistance Yes
(Recommendation Letter and provided with type of
over request
for employment, referrals, assistance requested.
hospitalization, etc)
A. Rationalized SP official and personnel October Data Comptroller Consistent with Records
records. Management
QOP MONITORING
Page 20 of 28
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: NOVEMBER 1-30, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
No. of clients provided
1. Public Assistance 100% of clients assisted
85 with type of assistance Yes
(Recommendation Letter and provided with type of
over request
for employment, referrals, assistance requested.
hospitalization, etc)
A. Rationalized SP official and personnel November Data Comptroller Consistent with Records
records. Management
Page 22 of 28
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
B. To ensure timely
preparation and processing
of:
Page 23 of 28
representative are
released to PHRMO
within 4 working hours
Number of RAT
5. Request for Authority 100% of RAT prepared prepared/released to
6
to Travel (RAT) and signed by the SP Requisitioner on Yes
Secretary and approved time/RAT approved by
by VG or OIC and released VG or OIC
to requisitioner within 2
working hours.
A. Rationalized SP official and personnel December Data Comptroller Consistent with Records
records. Management
QOP MONITORING
For The Year 2016
Page 24 of 28
Program/Project/Process: Local Legislative Process For the period: January 1-31, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
79 over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
signed by the Head of
time/leave application
Office or his authorized
Page 25 of 28
representative are 0 approved by VG or OIC
released to PHRMO
within 4 working hours
A. Rationalized SP official and personnel January Data Comptroller Consistent with Records
records. Management
QOP MONITORING
Page 26 of 28
For The Year 2016
Program/Project/Process: Local Legislative Process For the period: FEBRUARY 1-29, 2016
Office: Sangguniang Panlalawigan Division/Section: Administrative Section
Section A: Quality Policy
We, the Sultan Kudarat Provincial Officials and Employees
Commit to deliver quality services to our constituents
We shall honor this commitment
By pursuing public service excellence,
Upholding integrity in governance
And serving our people with a SMILE.
Further, we shall strive to continually improve our quality management system
To provide better services to our constituents
So help us God.
Section B: Quality Objectives
Quality Objectives Measurable Actual Measurements Achieved?
(Output) Target Accomplishment Yes/No
A. To ensure that permanent
records/documents are
controlled and maintained.
Number of personnel Yes
A.1. SP personnel records 100% of Personnel
79 over Number of
(e.g. Leave Credits Index Records regularly
personnel records
Card, Leave Applications, maintained, updated and
updated
NOSA, Step Increments, submitted to VGO and
Appointments, Renewal, PHRMO.
Separation)
B. To ensure timely
preparation and processing
of:
100% of leave
4. Leave Applications No. of leave applications Yes
applications prepared and
released to PHRMO on
Page 27 of 28
signed by the Head of time/leave application
Office or his authorized approved by VG or OIC
representative are 0
released to PHRMO
within 4 working hours
Number of RAT
100% of RAT prepared prepared/released to Yes
5. Request for Authority and signed by the SP Requisitioner on
to Travel (RAT) Secretary and approved time/RAT approved by
by VG or OIC and released 2 VG or OIC
to requisitioner within 2
working hours.
A. Rationalized SP official and personnel February Data Comptroller Consistent with Records
records. Management
Page 28 of 28