QUIZ 2 (FKEKK): One page Action Business Plan

BTMW 4012: Entrepreneurship Technology

FAKULTI PENGURUSAN TEKNOLOGI DAN TEKNOUSAHAWANAN

Lecturer: Albert Feisal Ismail / Date: November, 2017

QUIZ 2 (FKEKK): One page Action Business Plan

Please write your names and Matric/IC Number:

Num. Nama Matric Number Signature

IC Number

Instruction:

This is an in-class team activity. You and your teammates are given 1.5 hours to
discuss and complete this activity. Once completed, please submit in-class on the
23rd November 2017.
Remove all the examples italic fonts and then type your business details.

Explanation:

This one page Action Business Plan is a simple tool where you can set goals for your
business and note down actions you will need to take in your business to achieve
these goals. The plan is simple to use. Once you have completed it, post it up
somewhere where you and your staff can see it regularly (the fridge in the kitchen or

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 QUIZ 2 (FKEKK): One page Action Business Plan
BTMW 4012: Entrepreneurship Technology

on the notice board). The goals and actions should be front of mind for everyone
involved in the business.

1.0 The purpose of a Business Plan is to answers the three questions:

Who Will Buy from Your Business? (Explain in one sentence)
..
What is Your Business? (Explain in one sentence)
..
How Your Business Create Profit? (Explain in one sentence)
..

2.0 Big picture action business plan

The profitability of the business will double as we improve our customer service culture
and increase staffing to service the increase in business.

Timeline Description
Example: Annual profit of RM 10,000, 4 staff
Where our business is now
and minimum vacancies filled
Where our business will be in six months Example: All staff trained in customer
time service and profitability improving
Example: Annual profit of RM 300,000, 6
Where our business will be in 12 months
staff, no vacancies, customer service
time
culture
Where our business will be in three years Example: In top 20% of market share for our
time industry

How we will get there

Action plan (how, Timing Person responsible

Strategy
spell-out) Completion Date (PIC)
Example: Customer
Example: Example: Sales
Training Service training for all
September 2013 Manager
staff

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 QUIZ 2 (FKEKK): One page Action Business Plan
BTMW 4012: Entrepreneurship Technology

Example: Identify skill

set required for
additional staff and
Example: December Example: Sales
Recruitment plan commission
2013 Manager
recruitment agency to
assist with
employment
Example: Initially
September 2013
Example: Update
Improve customer and then ongoing
website and keep Example: IT Manager
services
current

Example: Meet with

top 20% customers
Example: December Example: Customer
and identify ways to
2013 Sales Manager
increase sales per
Increase sales customer
Example: Produce
Example: February Example: Marketing
product and services
2013 Manager
brochure
Example: Introduce
Improve cash flow Example: December Example: Finance
easy payment plan
to reduce costs 2013 Manager
for customers
Example: Identify
regional selling Example: Example: Sales
events and book September 2013 Manager
Increase customer where relevant
base Example: Review
competitor offer and Example: March Example: Sales
target weakness in 2013 Manager
their offer

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