Auckland Airport Access Programme Business Case

AUCKLAND AIRPORT ACCESS
Programme Business Case
20 June 2017 - V2
NZ Transport Agency - Programme Business Case - Auckland Airport Access
CUSTOMERS
AIRPORT & SURROUNDING AREAS WHO ARE OUR CUSTOMERS
The study area includes the airport core as well as the surrounding
commercial and industrial zone to the north and south as it expands in
the future. 28% Employees
A wide range of customers require access to the Auckland Airport and

its surrounding area for work and to travel including those who send and 20% Air Traveller International
receive goods.
21% Air Traveller Domestic
surrounding commercial & industrial zone airport core 28% Meeters & Greeters
3% Freight
1 Source: From AT customer insights, March 2017
WHERE OUR CUSTOMERS COME FROM

NORTH SHORE West auckland CITY CENTRE ISTHMUS MANUKAU MANUKAU east PAPAKURA/franklin
20a
20
20A
20b
63%
20a
20b 37%
Source: Infographic SW Auckland Oct 16 v2.pdf: Page 2, provided by NZTA, Oct 16

2
PROBLEM DEFINITION
PROBLEM
Reliable and timely access for customers and goods to and from the airport and its surrounding
1 area is limited by lack of travel choice, leading to a poor journey experience and putting
New Zealands economic potential at risk. This is significantly exacerbated by growing activity.
CUSTOMERS PROBLEMS
air traveller - BUSINESS 9-5 NINE-TO-FIVE employee
Getting to the airport by car or taxi means I dont have to work around I am frustrated that it takes me longer and longer to drive in. I havent
schedules, can maximise time working rather than travelling, make really considered other options, because from where I live it would take
calls on my way, and just get home after my trip. I need a better a long time and multiple connections. I have a good car and like the
option so I know how long it will take and doesnt get me stuck in flexibility, and have parking provided at work
more and more traffic
air traveller - NON-BUSINESS SHIFT employee

(FROM AUCKLAND)
I am focussed on our trip, not on getting to the airport. We have to I start and finish at odd times, I cant afford to be late, and cost is an
build in a lot of extra time so we arent late. If family cant take us, the issue for me. Buses dont start early enough, take a long time, and I
park and ride is OK and our car will be waiting for an easy trip home. dont feel safe walking after dark at either end. I would rather not drive,
Taxis are expensive, and there is no train that we could easily get a which takes ages when my shifts are at busy times, but it is the cheapest
family with luggage on without long transfers way to make sure I am on time
air traveller - NON-BUSINESS FREIGHT/TRUCK & passenger transport driver

(FROM OUTSIDE OF AUCKLAND)
Auckland is a big enough city to have a good train and bus system, Getting in and out of the airport area is unreliable as we get caught in
but when I arrive I dont see easy to use, affordable options. Its easier all the other traffic. It costs us time, limiting the number of jobs we can
to take a taxi or shuttle, or a rental car especially if I am just passing deliver and increasing costs through wages and vehicle running. There
through Auckland are very limited options for contingency planning as our clients needs
and schedules are fixed
Source: From AT customer insights, March 2017 3

GROWING ACTIVITY
ECONOMY
2014 3.5B
2044 5.5B +57%
GROWTH & JOBS
2014 31,100
2044 90,000 +172%
Source: Auckland Airport Master Plan, Sept 15
INCREASING AIRPORT ACTIVITY SCALE OF THE PROBLEM

Customer movements are expected to Based on growth projections the transport
23m increase significantly based on recent trends network serving the airport will reach
Passenger movements 12 month rolling total
capacity in approximately 5 years

40k
Customer movements to & from airport

20m even with current
& surrounding area in peak hour

35k improvements
underway, There is
17m insufficient
30k transport
capacity to meet
the airport and
14m 25k surrounding
areas future
needs by the early
20k
40m
2020s
11m
EXISTINg
15k CAPACITY*
8m 15.8m
2015
17.3m
2016
19m
2017
PASSENGER MOVEMENTS
2044 10k
5M 0
2015 2030 2044 2014 2026 2036 2046
domestic International *based on number of lanes and capacity provided by bus services to the airport
Source: 2015 & 2044 Auckland Bus Forum Sept 15.pdf: Page 3,4 Provided by Auckland Airport, Sept 15 Source: TDG, Road Traffic Data Collection and Analysis, June 2016
2016 Auckland Airport Annual Report; 2017 Dec 2016 Monthly Traffic Update, Auckland Airport issued 1 Feb 2017 ATAP data September 2016 4
JOURNEY EXPERIENCE
travel times to the aiport are unreliable, especially by public transport
sky bus
Travel time variability Travel time variability
100
80 PUBLIC BUS 380

onehunga
albany to airport 120

60
70 100
40
60
80
city to airport
50 20
cbd 60
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
60
40
botany to airport
50 40
Lower Upper Average PUBLIC BUS 380
40 Manukau
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
40 20
100
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
30
30
Lower Upper Average
20 80
20 Lower Upper Average
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
60
Lower Upper Average onehunga
Lower Upper Average
40
20
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
papakura to airport
papatoetoe
30
manukau
AUCKLAND AUCKLAND
20
international international
AUCKLAND
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
AIRPORT AIRPORT
domestic AIRPORT
southern line
Lower Upper Average from papakura
20min to Papatoetoe
papakura
Source: ATOC data ( 25.12.16 10.3.17) provided by NZTA on 15 March 2017 Source: AT data for SkyBus and 380 Bus (1.-22.12.16) provided by AT on 27 February 2017
Last thursday I left my auckland office at

4:30 and at 6:30 I arrived at the airport...
- Auckland Chamber of Commerce Chief Executive
Michael Barnett
5

JOURNEY EXPERIENCE
travel times from the aiport are unreliable, especially by public transport
Travel time variability sky bus

Travel time variability
110 PUBLIC BUS 380
onehunga
100 120
90 110
airport to city
80 100
airport to albany 60 70 90
70 50 60 80
60 40 50 70
50 30 airport to botany 40 60
40 20 30 50
40 cbd
30 10 20 40
30
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
20 30
PUBLIC BUS 380
20 Manukau
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
10 80
Lower Upper Average Lower Upper Average
0 70
Lower Upper Average Lower Upper Average
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
60
50
Lower Upper Average onehunga
40
30
airport papakura 20
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
70
60
papatoetoe
40
manukau
30 AUCKLAND
AUCKLAND international
international 20
AIRPORT AUCKLAND
AIRPORT domestic AIRPORT
10
4AM
6AM
8AM
10AM
12PM
2PM
4PM
6PM
8PM
southern line
Lower Upper Average from papakura
20min to Papatoetoe
papakura
Source: ATOC data ( 25.12.16 10.3.17) provided by NZTA on 15 March 2017 Source: AT data for SkyBus and 380 Bus (1.-22.12.16) provided by AT on 27 February 2017
The buses are really hit and miss. We have a lot of

Our drive from Auckland Airport
times where staff are late or dont show...
took half the time of our flight...
- Andrea T, Auckland Resident - Survey from TNS Understanding Auckland Airport Corridor
Employer Needs
6

TRAVEL CHOICE Difficult for travellers with luggage

CYCLISTS
LIMITED choices for travel TO AND Long distances to travel for most employees
FROM THE AIRPORt Weather dependent
Low frequency and limited priority means journey times are

ABILITY TO TRAVEL TO AUCKLAND AIRPORT WITHIN 45 MINUTES at peak too slow and unreliable for business travellers
PUBLIC BUS The small number of routes reaches only a small proportion
of employees and travellers
The service span doesnt meet the needs of shift employees
The service is difficult to understand and access due to
different fare products and limited information.
RAIL/BUS
Low frequency of 380 bus means there is uncertainty of
connection at Papatoetoe Station
Can be high cost for travellers depending on length of stay.

takapuna
PARK & RIDE Can cause delay for business travellers due to the need to
wait for a shuttle bus
city centre
Currently limited locations accessed from the north
botany
new lynn
Only serves city centre/central isthmus bound travellers
Unreliable journey times due to limited priority
SKY BUS
manukau Serves only a small proportion of employees
More expensive than a public bus
High cost for non-business travellers and unrealistic

TAXI for employees
Subject to travel time unreliability along with all other
road users
pukekohe
Requires parking at a cost for travellers
CAR
Subject to unreliable travel times regardless of occupancy
Congestion
Realistic travel choices are limited and all choices are subject
to congestion affecting reliability & timeliness
Source: Google real travel time estimates (car). Actual journey time data from AT (bus).
7
FREIGHT
cargo through
auckland airport
50 x
per tonne
THE NZ
AVERAGE
VALUE handles 12%
of NZs
imports &
exports
$ BY
VALUE
AUCKLAND
international AIRPORT
NZS
2
LARGEST
ND
&3
RD
BY
IMPORT
PORT
LARGEST
EXPORT
PORT
$ VALUE
(Note: Information on other customer types will be
developed in Programme Business Case)
AUCKLAND
http://www.transport.govt.nz/ourwork/tmif/freighttransportindustry/: FT010 - Overseas cargo loaded/unloaded (tonnes) by port/airport and FT011 - Overseas cargo value loaded/unloaded ($million) by port/airport, 27.02.2017
international AIRPORT 8
WHY IS THIS SO IMPORTANT?

BENEFITS
The following are the benefits of solving these problems
for our customers:
1 2 3 4
An improved journey Improved access to jobs Better travel choices More efficient movement of
experience to and from the and labour made by people and high value goods
airport businesses
investment objectives
1 2 3 1 2 1 2 3 4
Influence travel behaviours Immediately commence delivering Progressively deliver

through immediately delivering the access requirements of reliable and timely journey
better choices to customers customers of the airport and its times to the airport and its
to access the airport and its surrounding area surrounding area
surrounding area
9
whats needed
Refer to programme maps for implementation timeframe
BEHAVIOUR improved NETWORK CAPACITY

CHANGE MANAGEMENT
PROMOTE ALTERNATIVES INFLUENCE LAND USE INCREASE PEOPLE CARRYING CAPACITY
Mobility as a Service (MaaS) platform providing real-time Locations for new developments and businesses Provide and improve cycling and walking facilities
information on all travel options to provide end-to-end
journey optimisation
Auckland International Airport Park & Ride location Increase number of bus and T3 lanes
Provide incentives to employers to promote mode change
among staff Domestic terminal forecourt Increase numbers of shuttles and coordinate with work shifts
Advertise Public Transport in Airport and on route to/from ADJUST NETWORK Demand responsive transport pilot (dynamic lanes)
airport
Increase PT frequency
Simple and intuitive connections
Travel Demand Management Campaign, Share-the-road
campaign Rapid transit connection Airport - Botany
Reallocate lanes by vehicle types (Bus, HOV)
Implement airport transport in ticket booking process

Prioritise buses
increase network capacity & connections
PROVIDE REALISTIC, RELIABLE & EFFICIENT ALTERNATIVES
Cycle provision
Optimise bus and shuttle service, involve employers in
AKL area Widen shoulders on SH20b
Tidal flow lanes
Promote Park & Ride facilities Upgrade intersections interchanges and roundabouts
Alternative route inter terminals
Provide and improve cycling and walking options Increase remote Park & Ride capacities
Clear signage
PRIORITISE HIGH-occupancy vehicles Network Operating Framework
Pricing strategy for parking

Park & Ride Strategy
Increase number of High-Occupancy Vehicles (HOV) lanes

Improve TRAFFIC FLOW target investment to
Give priority to other modes Bus and HOV
Variable speed management the most significant
IMPROVE TRAVELLER INFORMATION
Optimise signal phasing challenges
Pre-departure info
Interchange signalling Source: Auckland Transport Alignment Project - Recommended Strategic Approach
Variable Message Signs at key decision making points
Variable lane use pricing
Clear and intuitive signage in airport and precinct

Variable Message Sign early warning
Meet & Greet

Traffic separation by type
IMPROVE INFORMATION FLOW
maximise opportunities to Permanent traffic data collection to identify congestion

development make better use of
influence travel demand Improved Incident detection and coordination of response existing networks
Source: Auckland Transport Alignment Project - Recommended Strategic Approach Mobile app to inform on real travel times, suggesting routes
and modes, info on P&R availability and connections Source: Auckland Transport Alignment Project - Recommended Strategic Approach
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SUMMARY OF APPROACH TO DECEMBER 2017: customer benefit SCALE
mpppl
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- Improve circulation within Airport precinct
Bus priority measures SH20a,
TRAVELL
1
- Increased frequency and span of PT services with a focus on serving employee needs
- Provide improved bus priority measures within the Airport precinct and on the State
S( IN T) ERS SH20b & Airport
Highway network
L LER (D O
FFFR
Northern Busway (existing)
- Improve network resilience, optimisation and increase capacity (Kirkbride
VE M) Improve existing bus
RA
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Interchange, Nixon Road, Verissimo Drive) customer
customer
benefit
benefit
SCALE
SCALE
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infrastructure investment
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Network capacity
Network improvements
capacity improvements
GH
BusBus
priority
priority
measures
measures
SH20a,
SH20a,
H
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SH20b
SH20b
& Airport
& Airport (Kirkbride, Nixon,
(Kirkbride, Verissimo)
Nixon, Verissimo)
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existing
busbus
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customer
customer benefit
customer benefit SCALE
benefit SCALE
SCALE Airport Park
Airport & Ride
Park upgrades
& Ride upgrades
T&
service
service
frequency
frequency (380)
(380)
BRITOMART
Network capacity improvements
GR
Bus
Bus priority
priority measures
measures SH20a,
SH20a, Network capacity improvements Improved
Improved airport
airport
es
SH20b
SH20b & & Airport (Kirkbride,
(Kirkbride, Nixon,
Nixon, Verissimo)
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Airport Verissimo) circulation
circulation for
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SKYBUS
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bus (MaaS)
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service frequency
frequency (380) Airport
Airport Park
Park &
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(380) upgrades
emp
16
FREIGHT
1
20
WATERVIEW CONNECTION
380
- Increase bus service from customer benefit SCALE

30min to 15min headway
- 10min in peak Network capacity improvements
Bus priority measures SH20a, Improved airport
SH20b & Airport (Kirkbride, Nixon, Verissimo) circulation for buses
Improve existing bus Mobility as a Service (MaaS)
ONEHUNGA service frequency (380) Airport Park & Ride upgrades
Landing Drive/Verissimo Drive signals NZTA/AIAL
$21m
SH20a Kirkbride grade separation (inlcuding southbound bus lanes on SH20a) $181m NZTA
Bus priority measures Airport bus lanes (Tom Pearce Drive & George Bolt Memorial Drive) $3M-$5.5m AIAL
Kirkbride Road
Grade Separation
1 Nixon road upgrade Park & Ride North Stage 3 $11m AIAL
Bus lanes on SH20A & George MANGERE
Bolt Memorial Drive
Inter-terminal bus resilience route
20a
$0.5m AIAL
20
Park & Ride North
Upgrade including
PAPATOETOE
Drop & Ride
Landing Drive signals
Nixon Road
Mobility as a Service (MaaS) trial $1m NZTA
AIRPORT PRECINCT PROGRAMME Upgrade
MANUKAU
international
terminal
20b
SH20b/SH20 Puhinui Interchange capacity improvements $5m nzta
-Airport Bus Lanes (Tom Pearce Drive)
domestic
-Cut-through between terminals terminal
(under congested conditions only) Infrastructure to support enhanced PT services (eg bus priority measures etc) $0.5m-$1m at
Bus priority measures
Campaign and measures to promote and incentivise behaviour change $0.1m-$0.5m at

TOTAL FUNDED PROGRAMME (CAPEX) $220-$227m
1
Increased bus frequency (OPEX) $2m NZTA/AT
papakura
CUSTOMERS
WHO BENEFIT
9-5
Improve circulation within Airport precinct
Increased frequency and span of PT services with a focus on serving employee needs
9-5

Provide improved bus priority measures within the Airport precinct and on the State Highway network
9-5
CHANGE MANAGEMENT
PROMOTE ALTERNATIVES Improve TRAFFIC FLOW INCREASE PEOPLE CARRYING CAPACITY
Improve network resilience, optimisation and increase capacity

9-5
Trial Mobility as a Service (MaaS) platform Optimise signal phasing Increase PT frequency
providing real-time information on all travel
options to provide end-to-end journey
optimisation
(Kirkbride Interchange, Nixon Road, Verissimo Drive)
Initiate Mobility as a Service (MaaS) in preparation for trial to support planned infrastructure investment
9-5
AIRPORT PARK & RIDE
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interventions -INTERVENTIONS
by 2018 - 2018
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AIRPORT ACCESS PROGRAMME OF
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Summary of approach to 2018:
1 - A focus on encouraging and enabling behaviour change with employees as the early
Airport - terminal improvement Hi
customer focus due to regularity of individual users.
T) TRAVELL
FREIGHT
- Working within legislative constraints by augmenting and extending existing service
(IN ERS New Rapid Bus Services Im
Northern Busway (existing) patterns with a specific focus on employee locations and times of travel.
ERS (D O customer benefit SCALE
- Achievable infrastructure and operational improvements to enhance reliability.
E LL M) Improve existing bus services Ac
- Improvements within the airport precinct to enhance reliability and useability of
AV
public transport.
TR Airport - terminal improvement High occupancy lanes Prom
30 New Rapid Bus Services Improved network managment Mob
- Extend to Airport Improve existing bus services Active modes improvements
- Span to match shift profile
M
Airport - terminal improvement High occupancy lanes Promote/Incentivise behaviour change
EE
New Rapid Bus Services Improved network managment Mobility as a Service (MaaS)
T&
BRITOMART
Improve existing bus services Active modes improvements
GR
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SKYBUS
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FREIGHT
1
20
WATERVIEW CONNECTION
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new service 32
UKA
MAN
- Extend to Airport
- Span to match shift profile customer benefit SCALE
580
NEW LYNN
- Extend to Airport
sylvia park
- Increase from 30min to
15min headway
Airport - terminal improvement High occupancy lanes Promote/Incentivise behaviour change
Bus priority measures as part - Span to match shift profile
of East West Connections
New Rapid Bus Services Improved network managment Mobility as a Service (MaaS)
Improve existing bus services
380
ONEHUNGA
31 BOTANY Airport - terminal improvementsActive modes improvements $4m-$6m aial
- Increase bus service - Extend to Airport
$20m aial
from 30min to 15min
headway
- 10min in peak otahuhu
- Span to match shift
profile Airport Park & Ride South
Bus priority measures Infrastructure to support enhanced PT services (eg bus $4m-$15m at
priority measures etc)
1
oRMISTON rD
Signals at Laurence Stevens Intersection $1m-$2m aIAL
20a
MANGERE 380B
Northbound High occupancy/bus priority lanes SH20a $12m-$18m nzta
20 - Increase from 30min
to 15min headway
PAPATOETOE
Improved network management $3m-$5m at/nzta
Active mode improvements $1m aial
MANUKAU
$1m-$3m aial/at/nzta
international 20b
terminal Promote/Incentivise behaviour change

domestic
terminal
AT AIRPORT
Bus queue jumps at SH20/20b Mobility as a Service (MaaS) $1m-$3M nzta
- Pedestrian improvements
- Customer Service Centre
- Forecourt and Terminal improvements
for increased bus services INDICATIVE PROGRAMME CAPITAL COST $47m-$72m
- Priority treatments
- Cut-through between terminals
1 INDICATIVE PROGRAMME OPEX COST (per annum) $13.5m
BEHAVIOUR improved NETWORK CUSTOMERS

CHANGE MANAGEMENT WHO BENEFIT
PROMOTE ALTERNATIVES ADJUST NETWORK
Trial mobility as a Service (MaaS) platform

providing real-time information on all travel
PAPAKURA 9-5
Direct bus services from areas where employees live
options to provide end-to-end journey
Improve the ability to transfer to rail through higher frequency services for all customers
optimisation 9-5
Provide incentives to employers to promote Cycle provision

mode change among staff
Clear signage
Larger public transport service span to service shift employees

Advertise Public Transport in Airport and 9-5
on route to/from airport
Improve TRAFFIC FLOW
Travel Demand Management Campaign,
Share-the-road campaign
Optimise signal phasing
Bus shoulder lanes will increase capacity by 1,600 people p/hr, improving the reliability of bus services
9-5
Optimise bus and shuttle service, involve
employers in AKL area
Promote Park & Ride facilities
Provide and improve cycling and
walking options
CAPACITY and allowing employees to have more confidence in journey times
prioritise high-occupancy vehicles
Increase number of High-Occupancy INCREASE PEOPLE CARRYING CAPACITY Better network management reliabiltiy for high value freight
Vehicles (HOV) lanes
Better travel information and Mobility as a Service trial improves journey choices for travellers. As part of a
9-5
IMPROVE TRAVELLER INFORMATION
Pre-departure info
Clear and intuitive signage in airport

and precinct
AIRPORT PARK & RIDE
suite of supporting measures the Transport Agency estimate this will generate a 15% mode shift
12
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NZ Transport Agency - Programme Business Case - Auckland Airport Access M)
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Summary of approach to 2020:
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- Generating behaviour change through improving information, mobility products and accessibility and Remote Park & Ride Airport
TRAVELL
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T)
T&
options for alternative travel.
improve
S (IN ERS
1
- Making use of the recent investment in the rail and new bus networks to expand the reach of public
R (D O Remote Meet & Greet
LL E
High oc
GR
transport and provide a competitive travel alternative to key customer markets.
Northern Busway (existing)
VE M)
es
- Locate some airport activities at remote locations to minimise the need to travel to the airport
RA New rapid bus services - Mobility
EE
eg Meet & Greet and Park & Ride.
T customer benefit SCALE
ye
- Provide infrastructure improvemenrs and network optimisation to support this strategy with priority/longer span (MaaS)
TER
- Improvements to the airport terminals and precinct to support the strategy.
lo
- Commence route protection for longer term improvements. Remote Park & Ride Airport terminal Improved lin
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emp
30 improvements (inc Puhinui I
Remote Meet & Greet
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-bus - CITY
Extend to Airport High occupancy lanes Aiport precin
EE
New rapid bus services - improvemen
Mobility as a Service
T&
customer benefit SCALE with priority/longer span Improved ne
FREIGHT
(MaaS)
GR
BRITOMART
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Remote Park & Ride Airport terminal Improved links with rail network Ac
EE
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improvements (inc Puhinui Interchange) im
TER
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SKYBUS Remote Meet & Greet High occupancy lanes Aiport precinct infrastructure
Pr
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emp
RAIL - glen innes
New rapid bus services - improvements
Mobility as a Service be
16 37min to Airport with priority/longer span (MaaS) Improved network management
via Puhinui Interchange
Remote Park & Ride Airport terminal Improved links with rail network Active mode
glen innes
FREIGHT
RAIL - ellerslie
improvements (inc Puhinui Interchange) improvements
1
35min to Airport Remote Meet & Greet High occupancy lanes Aiport precinct infrastructure
20 via Puhinui Interchange
improvements Promote incentivise
Extended hours of New rapid bus services - Mobility as a Service behaviour change
operation of T3/Bus lanes with priority/longer span (MaaS) Improved network management
AD
U RO
PANMURE
UKA
ELLERSLIE customer benefit SCALE

MAN
35 Airport terminal Improved links with rail network

NEW LYNN Remote Park & Ride Active mode
sylvia park
35min to Airport improvements (inc Puhinui Interchange) improvements
bus - new lynn Remote Meet & Greet
30min to Airport
32 Remote Park & Ride High occupancy lanes Aiport precinct infrastructure
improvements
$15m-$30m
Promote incentivise aT
- Extend to Airport New rapid bus services - Mobility as a Service behaviour change
ONEHUNGA
with priority/longer Improved network management
BOTANY Remote Meet &span
Greet (MaaS)
$2m-$4m at/AIAL
31
Infrastructure to support enhanced PT services (eg bus
otahuhu - Extend to Airport
priority measures etc) $10m-$30m at
Airport terminal improvements $1m-$2m AIAL

Investigate link
MANGERE
1
oRMISTON rD
High occupancy lanes on SH20b $60M-$70m nzta/aial
Cycle network
improvements 20a
20
Mobility as a Service (MaaS) $40M-$50m nzta
Bus/High Occupancy Lanes
AIRPORT PRECINCT
PROGRAMME PUHINUI
Bus/High Occupancy Lanes
(Subject to confirmation of NoR. Improved links with rail network (inc Puhinui Interchange) $20m-$40m aial/at/nzta
May be delayed from 2020 to 2025)
$3M-$5m AIAL
- Pedestrian facilities Buses merge
- Bus lanes
MANUKAU
Aiport precinct infrastructure improvements
- Lighting
- Crossings international
$5m-$15m
20b
- Cycle facilities
- Bus stops
terminal
domestic 12 m
inut
es
Improved network management at/nzta/aial
terminal
Bus/High Occupancy Lanes homai

Active mode improvements $2m-$3m at/aial
ENHANCED TERMINAL FACILITIES (Subject to confirmation of NoR.
May be delayed from 2020 to 2025)
- Improved bus terminal capacity

manurewa Promote/incentivise behaviour change $3m-$5m at/nzta/aial
- Terminal redesign to improve visibility
and access to public transport
- Improved customer information INDICATIVE PROGRAMME CAPITAL COST $161m-$254m
After hours bus
1 replacement services
to provide for Airport
Shift times INDICATIVE PROGRAMME OPEX COST (per annum) $13.5m
CHANGE MANAGEMENT
RAIL - papakura
PROMOTE ALTERNATIVES
Mobility as a Service (MaaS) platform providing

ADJUST NETWORK

INCREASE PEOPLE CARRYING CAPACITY
Provide and improve cycling and walking

CUSTOMERS
PAPAKURA
real-time information on all travel options to
provide end-to-end journey optimisation Reallocate lanes by vehicle types (Bus, HOV)
facilities 35min to Airport WHO BENEFIT
Provide incentives to employers to promote Prioritise buses
Increase number of bus and T3 lanes via Puhinui Interchange
mode change among staff
Advertise Public Transport in Airport and
Cycle provision
Increase numbers of shuttles and coordinate
with work shifts
9-5
A 400% increase in the number of airport employees within 45min public transport travel to the Aiport
Clear signage Demand responsive transport pilot
Travel Demand Management Campaign, (dyanmic lanes)
Better use of the speed and reliablity of rail to reach customers

9-5
Share-the-road campaign Network Operating Framework
Implement airport transport in ticket Increase PT frequency
booking process Park & Ride Strategy
PROVIDE REALISTIC, RELIABLE & EFFICIENT ALTERNATIVES Improve TRAFFIC FLOW INCREASE NETWORK CAPACITY & CONNECTIONS

Variable speed management Widen shoulders on SH20B Enables meet and greet closer to home avoiding the need to travel to the Airport (currently 29% of trips)
Promote Park & Ride facilities Optimise signal phasing Upgrade intersections interchanges
Provide and improve cycling and and roundabouts
Longer public transport service span to service shift employees
Interchange signalling 9-5
walking options Increase remote Park & Ride capacities
prioritise high-occupancy vehicles Variable Message Sign early warning
Increase number of High-Occupancy
Vehicles (HOV) lanes Improved Incident detection and coordination of response MEETING & GREETING FACILITIES
9-5
Bus & high ocupancy lanes will increase transport capacity of the existing network by approx. 8,000 people p/hr
Mobile app to inform on real travel times,
IMPROVE TRAVELLER INFORMATION suggesting routes and modes, info on P&R
Pre-departure info availability and connections
PARK & RIDE
Better network management and mode shift improves reliabilty for high value freight
Variable Message Signs at key decision
AIRPORT PARK & RIDE
making points
and precinct
9-5
Better travel information and Mobility as a Service App provides more journey choices for travellers
13
I LLER
E RS ( S (D
lo
NZ Transport Agency - Programme Business Case - Auckland Airport Access V E LL OM
)
RA
emp
T
TRAVELL
IN T) ERS
evaluation - airport access programme of LER
S( (D O
es
V EL M)
M
ye
RA
interventions - INTERVENTIONS
2028
EE
T
lo
T&
AIRPORT ACCESS PROGRAMME OF - 2028
emp
GR
es
SUMMARY OF APPROACH TO 2028:
M
ye
EE
- Enhanced public transport priority to improve customer experience through
lo
Mass Transit CBD-Airport Impro
T&
TRAVELL
IN T)
1 level-of-service improvements.
ERS
RS (
dynam
emp
- Mass transit provided - City Centre to Airport. Enhanced bus priority on
(D O
LL E
GR
Northern Busway (enhanced) - Route protection complete for rapid transit - Airport to Botany via Manukau.
- Further improvements in customer experience through improved network
VE M) Botany-Manukau-Airport Impro
es
RA
EE
management prioritising high-productivity vehicles.
T Additional capacity on inves
ye
- Improved network resilience with a direct connection from SH20a to SH20
TER
southbound and capacity improvements on SH20 between SH20a & SH20b.
SH20 between SH20A &
lo
- Integrated airport terminal and precinct improvements enhancing reliability and customer benefit SCALE
SH1
S
usability of public transport.
emp
30
- Leverage existing investment in public transport networks (CRL/AMETI).
Mass Transit CBD-Airport Improved network management -
M
-bus - CITY
Extend to Airport
EE
Enhanced bus priority on dynamic lane allocation
T&
Botany-Manukau-Airport Improved links with planned PT
FREIGHT
GR
BRITOMART
City Rail Link customer benefit SCALE investment (AMETI)
es
Additional capacity on
EE
ye
SH20 between SH20A & -
TER
SKYBUS Mass Transit CBD-Airport Improved network management Airport precinct Active mod
lo
SH1
dynamic lane allocation infrastructure improveme
S
RAIL - glen innes
Enhanced bus priority on
emp
Botany-Manukau-Airport improvements
16
37min to Airport Improved links with planned PT Mobility as
via Puhinui Interchange customer benefit SCALE Behaviour change
glen innes Additional capacity on investment (AMETI) (MaaS)
FREIGHT
Mass Transit - Airport to City Centre
RAIL - ellerslie
Mass Transit CBD-AirportSH20 between
ImprovedSH20A
network& management - Airport precinct Active mode
SH1 dynamic lane allocation infrastructure
35min to Airport improvements
1
20
via Puhinui Interchange
Enhanced bus priority on
Extended hours of Botany-Manukau-Airport improvements
operation of T3/Bus lanes Improved links with planned PT Mobility as a Service
PANMURE investment (AMETI) Behaviour change (MaaS)
Additional capacity on
ELLERSLIE AMETI customer benefit SCALE SH20 between SH20A &
35 SH1
NEW LYNN
Pakuranga Mass Transit CBD-Airport Improved network management - Airport precinct Active mode
sylvia park
35min to Airport Enhanced bus priority on dynamic lane allocation infrastructure improvements
bus - new lynn
32
Botany-Manukau-Airport improvements
Improved links with planned PT Mobility as a Service
30min to Airport - Extend to Airport
investment (AMETI) Behaviour change (MaaS)
ONEHUNGA - Span to match shift profile Additional capacity on
BOTANY
SH20 between SH20A &
31
SH1
Mass Transit - Airport to City Centre otahuhu

- Extend to Airport
- Span to match shift profile Southbound link SH20a to SH20 and increased capacity on SH20 $100m-$150m nzta
SH20 widening & connection wtih SH20a Pukaki Bridge Widening $30m-$50m aial
Cycle network improvements
MANGERE
1
oRMISTON rD
Mass transit (CBD-Airport) $1,200m-$2,500m at
Upgrades to SH20A
PT Priority (Botany-Airport) $100m-$200m at
20a
20
Upgrades to SH20A
Enhanced bus priority SH20B Widening Enhanced bus priority
(Pukaki Bridge works subject to
SH20a-SH20b connection $15m-$30m aial

Mana Whenua engagement)
PUHINUI
AIRPORT PRECINCT PROGRAMME
Buses merge
MANUKAU
- New integrated terminal

- Enhanced road network auckland
airport
20b
es
INDICATIVE PROGRAMME CAPITAL COST $1,445m-$2,930m
- New SH20a to SH20b link road (Integrated Terminal) inut
12 m
- New airport precinct bus lanes &
pedestrian facilities
Enhanced bus priority homai
ENHANCED TERMINAL FACILITIES

manurewa
- Improved bus terminal capacity

- Terminal redesign to improve visibility and
access to public transport
- Improved customer information After hours bus
CUSTOMERS
1
replacement
services to provide for
Airport Shift times WHO BENEFIT
CHANGE MANAGEMENT
RAIL - papakura
9-5
Enhanced public transport priority to improve customer experience through level-of-service improvements
PROMOTE ALTERNATIVES ADJUST NETWORK INCREASE PEOPLE CARRYING CAPACITY
Mobility as a Service (MaaS) platform providing

real-time information on all travel options to
provide end-to-end journey optimisation
Provide and improve cycling and walking
facilities
35min to Airport
via Puhinui Interchange PAPAKURA
9-5
Further improvements in customer experience through improved network management prioritising
high-productivity vehicles
Increase number of bus and T3 lanes
mode change among staff Increase numbers of shuttles and coordinate
Cycle provision with work shifts
on route to/from airport Demand responsive transport pilot
Share-the-road campaign
Clear signage
Network Operating Framework
(dyanmic lanes)
9-5
Improved network resilience with a direct connection from SH20A to SH20 southbound and capacity
improvements on SH20 between SH20A and SH20B
Implement airport transport in ticket
booking process Park & Ride Strategy Mass transit connection from City Centre
to Airport
INCREASE NETWORK CAPACITY & CONNECTIONS
Variable speed management
Integrated airport terminal and precinct improvements enhancing reliability and usability of public transport
Widen shoulders on SH20B 9-5
Promote Park & Ride facilities Optimise signal phasing
Provide and improve cycling and Interchange signalling Upgrade intersections interchanges
walking options and roundabouts
prioritise high-occupancy vehicles


Increase remote Park & Ride capacities 9-5
Better integration of existing investment in public transport networks (City Rail Link/ Auckland Manukau
Eastern Transport Initiative (AMETI))
Vehicles (HOV) lanes Improved Incident detection and coordination of response MEETING & GREETING FACILITIES
availability and connections PARK & RIDE
Pre-departure info
making points AIRPORT PARK & RIDE
and precinct
14
M)
AV
lo
NZ Transport Agency - Programme Business Case - Auckland Airport Access TR
emp
es
M
ye
EE
lo
T&
interventions - INTERVENTIONS
2038
emp
GR
AIRPORT ACCESS PROGRAMME OF - 2038
es
EE
ye
TER
lo
SUMMARY OF APPROACH TO 2038:
S
emp
- Quality transport service provided to customers TRAVELL Rapid Transit -
IN T)
1
- Maximising use of investment in public transport, integrating modes across

S( ERS Botany-Manukau-Airport
Auckland
- Improved transport capacity for customers meaning reliable journeys to and from E L LER (D O
M)
AV Better links to planned public
Northern Busway (enhanced)
TR
the Airport
FREIGHT
- Travel choice to suit the requirements of customers and the Airport precinct customer benefit SCALE transport network (eg New
- Rapid transit connection Airport - Botany Lynn/Sylvia Park/Pakuranga/Botany
30 Rapid Transit - Integrated multi-agency approach
M
-bus - CITY
Extend to Airport Botany-Manukau-Airport to network management
EE
Better links to planned public
T&
customer benefit SCALE Additional transport capacity on
transport network (eg New
GR
BRITOMART
SH20 to SH1
City Rail Link Lynn/Sylvia Park/Pakuranga/Botany
es
EE
Rapid Transit - Integrated multi-agency approach Multi-Agency approach to
ye
TER
North West Rapid Transit Corridor Botany-Manukau-Airport to network management Travel Demand Management
lo
S
emp
Additional transport capacity on
SH20 to SH1
16
Lynn/Sylvia Park/Pakuranga/Botany
glen innes
FREIGHT
1
D
20
ROA
N
INIO
AD
DOM
U RO
PANMURE
UKA
ELLERSLIE customer benefit SCALE

MAN
AMETI
NEW LYNN
Pakuranga Rapid Transit - Integrated multi-agency approach Multi-Agency approach to
sylvia park
Botany-Manukau-Airport to network management Travel Demand Management
bus - new lynn
32
Additional transport capacity on
30min to Airport - Extend to Airport
ONEHUNGA - Span to match shift profile SH20 to SH1
BOTANY
Lynn/Sylvia Park/Pakuranga/Botany
31
- Extend to Airport
otahuhu
1
oRMISTON rD
Rapid Transit - Botany-Manukau-Airport $600m-$1,400m AT
MANGERE
Upgrades to SH20A
20a
20
Increased capacity on SH20 $100m-$200M NZTA
Rapid Transit Airport - Botany
SH20B Widening
(Pukaki Bridge works subject to
Mana Whenua engagement)
PUHINUI
INDICATIVE PROGRAMME CAPITAL COST $700m-$1,600M
AIRPORT PRECINCT PROGRAMME MANUKAU
international 20b
- Improved connectivity to SH20a & SH20b terminal

- Network realigned to meet requirements of domestic Upgrades to SH20
second runway extension (subject to terminal
Auckland Airport Masterplan)
homai
Rapid Transit Airport - Botany

ENHANCED TERMINAL FACILITIES manurewa
- Integrated transport interchange in

Airport Terminal building
1

CHANGE MANAGEMENT
PROMOTE ALTERNATIVES ADJUST NETWORK INCREASE PEOPLE CARRYING CAPACITY
Mobility as a Service (MaaS) platform providing Simple and intuitive connections Provide and improve cycling and walking
real-time information on all travel options to facilities PAPAKURA
provide end-to-end journey optimisation Reallocate lanes by vehicle types (Bus, HOV) Increase number of bus and T3 lanes
CUSTOMERS
mode change among staff Increase numbers of shuttles and coordinate
Cycle provision with work shifts
Clear signage
Demand responsive transport pilot
(dyanmic lanes) WHO BENEFIT
Share-the-road campaign Network Operating Framework Increase PT frequency
Implement airport transport in ticket
booking process
Park & Ride Strategy

Rapid transit connection Airport - Botany
9-5
A quality, integrated transport service provided to customers
INCREASE NETWORK CAPACITY & CONNECTIONS
Maximising use of investment in public transport, integrating modes across Auckland

Variable speed management 9-5
Widen shoulders on SH20B
Promote Park & Ride facilities Optimise signal phasing
Provide and improve cycling and Interchange signalling Upgrade intersections interchanges
walking options and roundabouts
Improved transport capacity for customers meaning reliable journeys to and from the Airport
9-5
prioritise high-occupancy vehicles Variable Message Sign early warning Increase remote Park & Ride capacities
Travel choice to suit the requirements of customers of the airport and the Airport precinct
Vehicles (HOV) lanes Improved Incident detection and coordination of response 9-5
MEETING & GREETING FACILITIES
availability and connections PARK & RIDE
Pre-departure info
making points AIRPORT PARK & RIDE
and precinct
15
peak hour capacity

Peak hour capacity v demand
vs demand With programme interventions
16,000 2028
2038
Mass Transit North
introduced/SH20a- RTN East
SH20b connection introduced/Increase
2020 Mass Transit Service
14,000
2020 Programme
introduced 2028
2025 SH20a-SH20b connection &
SH20a update completed
12,000 2018 SH20b widening
with HOV lanes 2025
Construction impacts
(Landing Drive signalisation) completed
Construction
HOV lane introduced impacts
People per hour
10,000 (Mass Transit

2024 -3 years)
2018
SH20b
Increase reach & construction
frequency of a range
8,000 bus services
6,000
4,000
2,000
0
2013
2018
2023
2028
2033
2038
2043
Northern Access Eastern Access Bus Services Mass Transit North RTN East Demand
via SH20a via SH20b
Demand Source: ART Scenario I9 Forecasts 16

2025 SH20a upgrade
Construction NZ completed Business Case - Auckland Airport Access
Transport Agency - Programme
,000 20172028 impacts (Landing Construction
Drive signalisation) impacts
2025 SH20a upgrade
Increase HOV lane (Mass Transit
-3 years)
peak hour capacity vs demand

completed
frequency introduced
Construction
impacts
,000Transit
Mass
-3 years) xxxx
SH20a Peak Hour Capacity vs Demand
,000
2018
2028 2036
Increase
bus services Mass Transit Increase frequency
,000 North introduced
10,000
2028
2018
2025 SH20a upgrade
0 xxxx Construction completed
SH20a Peak Hour Capacity vs Demand 8,000 2017 impacts (Landing Construction
xxxx
2013
2018
2023
2028
2033
2038
2043
Drive signalisation) impacts
a Peak Hour Capacity vs Demand Increase HOV lane (Mass Transit
-3 years)
frequency introduced
2018
2028 2036
2028
2033
2038
2043
Increase Northern Access Bus Services 6,000
Mass Transit North Demand
People per hour

2028
us services Mass Transit
via SH20a 2036 Increase frequency
North introduced
Mass Transit Increase frequency
us Services
orth introduced SH20b
Mass Transit NorthPeak Hour Capacity vs Demand
Demand
2028 4,000
2018
2028 SH20a upgrade
k HourLanding
Capacity
Dr vs Demand
2025 completed
construction SH20a upgrade
2025 Hov lane completed LRT
2038
introduced construction
2020
2,000
LRT RTN East introduced
construction
Increase 2038
2018 frequency
RTN East introduced 0
Increase bus 2025
services 2024
2013
2018
2023
2028
2033
2038
2043
SH20b upgrade
SH20b upgrade & completed
2025 Pukaki Bridge
2017 widening construction
& Increase
SH20b upgrade
completed
SH20b Peak Hour Capacity vs Demand
frequency
tion
10,000
2038
2020 RTN East introduced
8,000 Increase
2018
2023
2028
2033
2038
2043
2018 frequency
2028
2033
2038
2043
Increase bus 2025

SH20b Peak Hour Capacity
xxxx
v Demand services 2024
6,000
2018
2023
2028
2033
2038
2043
SH20b upgrade
Peak
SH20aHour Capacity
Bus vs Demand
People per hour
Services Mass Transit North Demand SH20b upgrade & completed

Pukaki Bridge
s Services Mass Transit North Demand 2017 widening construction
2028
2033
2038
2043
2038
2020 Eastern Access 2036 Bus Services
Increase
RTN East 4,000 Demand
2028 via SH20b frequency
RTN East introduced
ass Transit Increase bus Increase frequency
h introduced services
Bus Services RTN East Demand
us 2025 2026 2,000
2028
Pukaki Bridge
SH20a upgrade SH20b
2025 widening construction
completed upgrade
2019 completion
LRT 0
Upgrade
struction
2013
2018
2023
2028
2033
2038
2043
Puhinui Rd
construction
17
2020 programme effectiveness

effect of 2020 programme on public transport accessiblity to the airport &
surrounding area
ABILITY TO TRAVEL TO AUCKLAND AIRPORT WITHIN 45 MINUTES at peak: ABILITY TO TRAVEL TO AUCKLAND AIRPORT WITHIN 45 MINUTES at peak:
current 2020 programme
takapuna takapuna
city centre city centre
botany botany
new lynn
new lynn
manukau manukau
pukekohe pukekohe
Source: Google real travel time estimates (car). Actual journey time data from AT (bus). Source: Google real travel time estimates (car). Actual journey time data from AT (bus). GIS travel time analysis
18

Auckland Airport Access Programme Business Case

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Auckland Airport Access Programme Business Case

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AUCKLAND AIRPORT ACCESS

Programme Business Case

A wide range of customers require access to the Auckland Airport and

1 Source: From AT customer insights, March 2017

WHERE OUR CUSTOMERS COME FROM

Source: Infographic SW Auckland Oct 16 v2.pdf: Page 2, provided by NZTA, Oct 16

air traveller - NON-BUSINESS SHIFT employee

air traveller - NON-BUSINESS FREIGHT/TRUCK & passenger transport driver

Source: From AT customer insights, March 2017 3

INCREASING AIRPORT ACTIVITY SCALE OF THE PROBLEM

capacity in approximately 5 years

Customer movements to & from airport

& surrounding area in peak hour

80 PUBLIC BUS 380

albany to airport 120

Last thursday I left my auckland office at

Travel time variability sky bus

The buses are really hit and miss. We have a lot of

TRAVEL CHOICE Difficult for travellers with luggage

FROM THE AIRPORt Weather dependent

Low frequency and limited priority means journey times are

Can be high cost for travellers depending on length of stay.

High cost for non-business travellers and unrealistic

WHY IS THIS SO IMPORTANT?

Influence travel behaviours Immediately commence delivering Progressively deliver

BEHAVIOUR improved NETWORK CAPACITY

Implement airport transport in ticket booking process

PRIORITISE HIGH-occupancy vehicles Network Operating Framework

Pricing strategy for parking

Increase number of High-Occupancy Vehicles (HOV) lanes

Clear and intuitive signage in airport and precinct

Meet & Greet

IMPROVE INFORMATION FLOW

maximise opportunities to Permanent traffic data collection to identify congestion

- Increase bus service from customer benefit SCALE

Campaign and measures to promote and incentivise behaviour change $0.1m-$0.5m at

Increased bus frequency (OPEX) $2m NZTA/AT

BEHAVIOUR improved NETWORK CAPACITY

Improve network resilience, optimisation and increase capacity

terminal Promote/Incentivise behaviour change

1 INDICATIVE PROGRAMME OPEX COST (per annum) $13.5m

BEHAVIOUR improved NETWORK CUSTOMERS

Trial mobility as a Service (MaaS) platform

Provide incentives to employers to promote Cycle provision

Larger public transport service span to service shift employees

IMPROVE TRAVELLER INFORMATION

Clear and intuitive signage in airport

evaluation - airport access programme of

RA New rapid bus services - Mobility

ELLERSLIE customer benefit SCALE

35 Airport terminal Improved links with rail network

Airport terminal improvements $1m-$2m AIAL

Bus/High Occupancy Lanes homai

- Improved bus terminal capacity

Mobility as a Service (MaaS) platform providing

Simple and intuitive connections

Provide and improve cycling and walking

Better use of the speed and reliablity of rail to reach customers

Optimise bus and shuttle service, involve

Mass Transit - Airport to City Centre otahuhu

SH20a-SH20b connection $15m-$30m aial

- New integrated terminal

ENHANCED TERMINAL FACILITIES

- Improved bus terminal capacity