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CURRICULUM VITAE

A: PERSONAL INFORMATION

Full Name: Fikirini Rashid Akbar


Date of Birth: 22nd March 1984
Place of Birth: Newala/Mtwara
Nationality: Tanzanian
Sex: Male
Marital Status: Single

B: CONTACT ADDRESS

Physical address P.O.BOX 90154 Dar es salaam


Phone number +255 685454989/ 0716190460
Email Fikiriniakbar@yahoo.co.in

C: EDUCATION BACKGROUND

July 2005 to April 2008: Bachelor Degree in Computer Applications at


Bharati Vidyapeeth University- Pune, India.

June 2003 to Mar 2005: Advanced Certificate of Secondary Education


(ACSEE), at Azania secondary Dar-es-salaam,
Tanzania.

Jan 1999 to Nov 2002: Certificate of Secondary Education (CSEE),


Azania Secondary School Dar es Salaam,
Tanzania.

D: TRAINING AND PROFESSIONAL CERTIFICATIONS

July 07 Sept07: Training on Networking Administration in Linux


and
Window XP at ATS INFO PVT Limited, India

Nov.07 Dec.07: Cisco Certified Network Associate (CCNA)

Dec 07 March08: Microsoft Certified Systems Administrator


(MCSA)

Feb 08 March 08: Microsoft Certified IT professional: Server Admin


1
Feb 08 March 08: Microsoft Certified Technology specialist (MCTS)

8th Mar-19th Mar 12: Completed the training program for Quid way
series
low-end & Middle-end Router
Products,Quidway
S8500 series Routing Products & switching
Technologies Training-Huawei University.

E: TECHNICAL KEY SKILLS

Hardware: : HPE proliant server, HPE 3 PAR store serv 7000


series system, Cisco 2811 router,Cisco3560 switch
, HPE store once series, Avaya Media server
8200, Avaya G700 Media Gateway, Structured Cabling
System

Operating system: Redhat Linux, Microsoft Window server 2003,


Microsoft Window server 2008, Microsoft Window
Server 2012/R, UNIX.

Networking protocol:TCP/IP,DNS,DHCP,RST,PVST+,Etherchannel,
RSTP, VTP, RIPv1, RIPv2, OSPF, SCCP, SIP, RTC
H.323, SNMP, VPN, IPsec.IPV6
Applications /service
Software: HPE data protection software, Call management
System, HPE 3PAR store servManagement Console,
Contact Centre Express (CCE), Cisco Unified
Communication manager Express (CUCME),
Other Knowledge: VOIP, DNSSEC, Active directory, iscsi SAN, SMB
Network Wireless, clustering,WAN

F: JOB HISTORY

Duration Job Title


Feb 2009-Nov 2012 Call centre systems Administrator/NOC
(Zantel Telecom Limited)
Responsibilities

2
Overall management of Avaya communication system (PBX), Contact
Centre Express, CMS, QM, IP Phones configuration.

Responsible for effective provisioning, installation/configuration,


operation and maintenance of systems hardware and software and
Related infrastructure.
Ensure that system hardware, operating systems, software systems,
and related procedures adhere to organizational values, enabling staff,
Volunteers and partner.
Develop and maintain installation and configuration procedure, Install
new/rebuild existing servers and configure hardware, peripherals,
services, settings, directories, storage, Avaya IP Phones.
Setting up fiber cards and multi path drivers in connection with
Building new SAN
Windows Server Administration, including Server 2008 and 2012.
This includes Active Directory, DNS, and DHCP.
Create, change, and delete user accounts per request. Perform regular
security monitoring to identify any possible intrusions.
Perform daily backup operations, ensuring all require file systems and
system data are successfully backed up to the appropriate media
Using data protector software.
Perform duties as per directives from direct reporting
Conducts in house training to staff for commonly used software
packages for optimum package uses;
Daily operations, Maintenance and Troubleshooting.

G: INTEREST AND HOBBIES

Playing a football
Chatting and travelling
Self learning

3
H: REFEREES

Beneth Kagoro,
NOC supervisor
Zantel telecom limted
Box 77052
Dar-es-salaam
Tel:255-774-260-002

Emmanuel Kizyga
Internal Audit
General Attoneny
P.O.BOX 704
Dar-es-salaam
Mobile no: 255-713-204743.

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