Reverse Logistics: Case

Fabricato

Theoretical Design
Research Questions and
Hypotheses of work Overall
Objective
Specific Objectives
Specific Objectives
Verb Subject
First Step 0 ACTION TO BE PERFORMED
Characterize The process of reverse logistics Fabricato
Second Step 0 ACTION TO BE PERFORMED
Identify The objectives of the process of log ystical
inverse Fabricato
Third Step0 ACTION TO BE PERFORMED
Define The value-added they bring transport
companies in the process of reverse logistics
Fabricato
Fourth Step 0 ACTION TO BE PERFORMED
Evaluate The actions undertaken and the resources
invested in reverse logistics by Fabricato
Fifth step 0 ACTION TO BE PERFORMED
Measure The results of the process of reverse logistics
Fabricato
Predicate
In the field of optimization of spaces,
reducing operating costs and environmental
sustainability.
In the field of optimization of spaces,
reducing operating costs and environmental
sustainability.
For the optimization of spaces, reducing
operating costs and environmental
sustainability.
For the optimization of spaces, reducing
operating costs and environmental
sustainability.
In the field of optimization of spaces,
reducing operating costs and environmental
sustainability.
 A problematic situation
Optimization of spaces thanks-
to load and unload in times
agreed
Reduction of operating
costs and a decrease in the
rate of haulage thanks to the
handling time
E3
Contributions to the
Bra i oil it dad
Environmental, thanks to the
Recycling of waste
Ms P. EU
L. -J

The process of Reverse Logistics Fabricato allows

Optimize spaces, reducing operating costs, and
To contribute to the environmental sustainability?

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Prc-gra'nac-on
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A problematic situation
Diagnosis Prognosis
What would happen if
the research problem
11 Liverpool
raised is not resolved?
we could not come to any
conclusion, and all of the
time devoted to the
investigation would have
been in vain, surely because
of shortcomings in the
process.
Monitoring of the weather
What would happen if the
research problem raised is
resolved?
We could determine how
beneficial it is for a company
to apply reverse logistics
processes. The information
was guided in the right
direction and would serve
as a model for other
companies.
Justification
How to international negotiators believe that the reverse logistics is a
concept that has taken great strength in recent years, but at the same
time an unfamiliar concept for many students and many companies.

It is important to recognize the importance of reverse logistics processes

and, above all, to get the message to all future professionals in our area
for the management to develop in the various companies where link is
in line with the new strategies for reducing operating costs, optimization
of spaces and full care of the environment.

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C
Justification
With regard to ASPECTS OF
INTERNATIONAL BUSINESS With regard to strategic sectors of Relationship WITH CONCRETE
development at the national, PROBLEMS OF THE BUSINESS SECTOR,
departmental and/or municipal SOCIAL AND/OR GOVERNMENTAL

For companies that carry From a municipal level to

out foreign trade the national level, we canThe companies that do not
operations is very say that when applying apply reverse logistics
important to develop these processes the savedprocesses in their
processes of reverse resources will be allocated operations tend to increase
logistics to reduce their to the growth of thetheir costs. At the social
costs of transport and companies, generatinglevel are missing out on
merchandise returns that greater benefits for themany opportunities of
do not meet the quality society and providingdevelopment as the
standards required by greater employment damage that they cause to
customers. opportunities. the environment prevent
forge a sustainable
development in the
environment.
(State of the Art History)
Author The AUTHOR'S MOST SIGNIFICANT The AUTHOR'S CONTRIBUTIONS TO THE
Importance OF THE
APPROACHES RESEARCH Topic
APPROACHES AND
CONTRIBUTIONS OF THE
AUTHOR FOR THE
RESEARCH PROJECT.
Basil Balli The Reverse Logistics or Information and clarity in the concepts High
Morales (2010) conversely, Contribution to the Control
of Returns and waste in the Supply
Chain Management
An alternative for the management of Reuse, recycling and resale of High
Hctor Rosas
products out of use (PFU) products
Lezama and
others (2009)
High
Victor Jesus EFFECT OF REVERSE LOGISTICS AND
Impact of reverse logistics in the
Garcia Morales FLEXIBILITY ON
performance of organizations
(2011) ORGANIZATIONAL PERFORMANCE
Reverse Logistics is not the reverse of The reverse logistics process goes High
Logistics beyond returns
James A.
Tompkins (2010)
Lilia Mendoza Easy access to new markets High
Vega (2007)
Paradigm Shift In Business Logistics as
a Strategy for Competitiveness
 (State of the Art History)
Author The AUTHOR'S MOST SIGNIFICANT The AUTHOR'S
Importance OF THE
APPROACHES CONTRIBUTIONS TO THE
APPROACHES AND
RESEARCH Topic
CONTRIBUTIONS OF THE
AUTHOR FOR THE
RESEARCH PROJECT.
Carranza and Logistics: Best Practices in Latin America High
The companies
Know (2004)
Latin american admitted to the
forefront of the market
Laila Cure V. A TOOL TO SUPPORT THE COMPETITIVENESS Flow of information between the High
(2006) OF ORGANIZATIONS companies

High
Donald F. Introduction To Management Of Reverse The reverse logistics is helping to
Blumberg Logistics And Closed Loop Supply Chain improve the processes of
(2004) Processes distribution companies

Antonio Mihi New Benefits of Reverse Logistics for European High

Adaptability of the processes of
Ramrez (2007) and Colombian Companies
the companies to the demands
of the market.
Sandra Huchim High
Prez (2010)
Highlight the Reverse Logistics as a source of Strategies for the reduction of
savings and better customer service. operating costs
Marco Conceptual

Load and
Distribution

O
r
Delivery to the
Customer = Satisfactory
product
>O
O R
I RETURN
R
HR
L. ____
EP
AR r
Product FOR
RETURN THE
TO

AR SUPPLIER
_____________________ J
Marco Conceptual
 Marco Conceptual
Concept Definition Author defines Contribution OF THE CONCEPT
TO THE UNDERSTANDING AND
SOLUTION OF THE PROBLEM.
Theory or field
Knowledge of the
concept
Logistics Administration
"Logistics is the last frontier of Peter Drucker The overall importance of
profitability" (1972) the item
Logistics "It is responsible for the flow of Logistics and Definition of the specific
Ing.
Reverse materials" distribution concept, clarity
Specialist Luis
Market-Hole
(2000)
Inventory "Efficiently Manage the raw Logistics and Strategies to optimize
Management materials, finished products and all distribution spaces in the CEDI
Jose Acevedo.
resources"
Teaching
Specialist Naval
School (1996)
Planning Logistics and Adequate programming
"To understand how to use the Copacino &
Logistics distribution routes
logistics for competitive Rosenfield
advantage?" (1984)
Distribution "To get products from the Market Research Effectiveness in delivery
Professor. Ignacio
Commercial manufacturer to the consumer." times
Cruz Roche
(2010)
Institutional ACRFDITADA MFNTF
 Marco Conceptual
Concept Definition Author defines Theory OR FIELD OF Contribution OF THE
KNOWLEDGE TO WHICH CONCEPT TO THE
IT BELONGS THE UNDERSTANDING AND
CONCEPT SOLUTION OF THE
PROBLEM.
Packaging Logistics
Miguel Heredia Lafita.
"Container for a product used for Importance of a
Pdte. of the
the protection , advertising and suitable packaging
International
consumption of the same" that can be reused
Packaging (2002)
Packaging Wto (2011)
"Prepare the product for handling Production and Pack the product in
or transporting it" Logistics. the right way

Return of goods Hauts-de-Seine (2010) Reverse Logistics Social and

environmental
"Manage products that the
responsibility
customer has returned by a claim"
Reuse "To positively impact the Reverse Logistics
Rene Davila .
environment."
Journalist Journal of Optimization of costs
Mexico (2009) and less waste
Recycling "Total or partial recovery of raw Reverse Logistics Sustainable
material" Herbet F. Lund. development of the
Mac Graw Hill. (2011) environment
Accredited institutionally
Resolution 5148 of 2009

Reverse Logistics: Case

Fabricato

Methodological design
Type of Study
This research is a descriptive study because we are
characterizing the particular features of the process of
reverse logistics that Fabricato applied with the aim of
knowing the importance that this process represents for
the organization, the way how it develops, the moments
in which has a wider applicability, the resources invested
to carry it out, and the results it generates for the
company in the field of cost reduction, optimization of
spaces and environmental sustainability.

\L
Diseo de variables
Subject: The process of reverse logistics
Fabricato
The object of investigation: fabricato
Independent variable: Reverse Logistics
Category: Inventory Management
Sub Category: Programming of routes
Measurement Indicators: Number of trips
Predicate - Allows you to optimize spaces,
reducing operating costs, and contribute to
environmental sustainability
Research Approach: CEDI
Dependent variable: the costs, storage and
environmental sustainability
Category: Distribution
Sub Category: Packing and Packaging
Indicators of measurement: % of packaging
that are reused
 Relacin de variables
The reverse logistics for Fabricato represents significant
savings for the company and manifests itself in another
way as an excellent customer service, improving the
standards of times in the collection of returns, getting to
be the case, more timely replenishments that benefit the
customer because their productive processes are not
interrupted by lack of raw material. This allows the
company to reduce costs, optimize spaces and contribute
to the care of the environment leading to their proper final
ACRF I \
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destination all materials tombstone object.

Design
Primary Sources

What are the informants How many are the informants TYPE OF INFORMATION TO
Get of the informants

1. FABRICATO Two Importance of logistics

For Fabricato.

Implementation of the process

of reverse logistics in fabricato.

Results of applying
reverse logistics
processes in the
organization.
 Design
Secondary sources

How MANY ARE THE DOCUMENTS BY Type OF INFORMATION TO GET THE

What ARE THE MOST IMPORTANT
typologies DOCUMENTS
TYPOLOGIES AND DOCUMENTS AS A
SOURCE OF CONSULTATION

Books
Conceptualization of reverse
6
logistics
Journal Articles
Innovation in the subject in
2
question
Papers 7
Contextualization and
argument of the importance
of these processes

Webs 20 Update on the subject

:INSTITUTIONAL RFDITADA MFNTF
Techniques and Tools
Instruments Record Count
Techniques
Tables matching or verification
Quantitative

- 62 trips (20 DUMP TRUCKS

- Number of TRIPS TO RECEIVE
WITH COAL AND 42 trucks with
GOODS
inputs)

- Number of TRIPS TO -22 TRAVEL

DISPATCH GOODS
Techniques Instruments Field Diary
Qualitative Participant observation
Questionnaire with
Interview focused predetermined topics
Accredited institutionally
Resolution 5148 of 2009

Reverse Logistics: Case

Fabricato

Administrative Design
Schedule

Schedule
Budget

Budget
 Bibliography
DONALD F. BLUMBERG, Introduction To Management Of Reverse Logistics And Closed
Loop Supply Chain Processes. New York: Taylor, 2004. Pages: 279
CURE VELLOJIN, LAILA. Reverse Logistics: A Tool To Support
Competitiveness of Organizations. Magazine: Engineering and Development.
University of the North. Engineering Division. Number: 20 Year: 2006. Pages: 184-202
MENDOZA VEGA, Lilia. Paradigm Shift In Business Logistics as a Strategy for
Competitiveness. Magazine: Business Dimension. Autonomous University of the
Caribbean. Barranquilla. Number: 192 Year: 2007. 40 - 44 pages
O. CARRANZA AND F. would know, "Logistics: Best Practices in Latin America." Mexico,
Thomson Learning Inc., 2004
PEREZ, ANA AUTHOR; Rodrguez-BADAL, MIGUEL ANGEL AUTHOR; KNOW MIRACLE,
FEDERICO AUTHOR. Reverse Logistics. Valencia: Loggins Book, 2003. Pages: 182

CRF I \
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 Bibliography
Antonio Mihi Ramirez. (2007, May). New Benefits of Reverse Logistics
for European and Colombian companies. In Portal of Journals University
of Rosario. Retrieved
from http://revistas.urosario.edu.co/index.php/empresa/article/view/965/864
CSLOG Communications Equipment. (March 30, 2012). DHL Presents An Interesting
Prospective Study On The Logistics Of The Future, showing the possible trends in the
evolution of our discipline. At CSL News. Retrieved
from http://www.grupocsl.org/wordpress/?p=15795
Info Transport On Line. (March 9, 2012). Walmart Recognizes Colgate Palmolive as the
2011 Sustainable Supplier. In infotransportes.com recovered from http://www.info-
transportes.com.mx/index.php?option=com content&task=view&id=5114&Itemid=54
Sandra Huchim Prez. (August 20, 2010). Highlight the Reverse Logistics as a source of
savings and better customer service. In Emphasis Logistics On Line. Retrieved
from http://www.logistica.enfasis.com/notas/17370-destacan-la-logistica-inversa-
como- fuente-ahorros-y-mejor-atencion-al-cliente
UPS launches delivery service with reverse logistics. (S.f.). In T21.com. Retrieved
from http://www.t21.com.mx/news/news display.php?story id=15023
Thank
you!
 Accredited institutionally
Resolution
5148 of 2009