Questions 1-5 refer to the following memo, job advertisement and e-mail.

MEMO

To: All Human Resources staff

Date: February 13

Recruitment Criteria

Dear all,

I am writing to inform you of an important change to our recruitment process. Due to the
increasing volume of applications we have been receiving, an associate or bachelors
degree will now be the minimum requirement for employment at Anderson Plc. This change
will be effective immediately and will not affect current employees.

Please ensure that all future job advertisements reflect this change, and that successful
candidates are able to present original copies of their academic certificates. There can be no
exceptions to this rule. As always, if you have any questions or concerns, my door is open
for a chat.

Duncan Blythe
Head of Human Resources

_________________________________________________________________________

Personal Assistant to Director of Communications

Anderson Plc. is seeking a motivated, highly organized Personal Assistant. You will report to
the Director of Communications, and be responsible for her diary management and travel
arrangements, as well as record maintenance and other administrative tasks. The right
candidate will find that there is scope for rapid promotion in the department.

Your normal working hours will be Monday to Friday, 8:30 to 18:00, but start and finish times
can be adjusted to fit preferences. The post is based in Torontos Financial District, although
frequent domestic travel is required. We offer a starting salary of $40,000, plus overtime pay
for work outside core hours, as well as five weeks paid annual leave, and free gym
membership.

You must have a college degree, at least two years experience in a similar role, and the
legal right to work in Canada. Compulsory initial training starts on April 1. To apply, please e-
mail your resume and a covering letter to Karen Holt, Recruitment Officer, at
karenh@anderson.ca by March 4.

_________________________________________________________________________
To: Karen Holt <karenh@anderson.ca>
From: Oliver Chesham <ollycan2@hotnet.ca>
Date: February 20
Subject: Personal Assistant vacancy

Dear Ms. Holt,

I am interested in the Personal Assistant role advertised on findyourjob.ca and have a few
questions to ask you.

Firstly, Im moving back to my native Toronto from London in mid-April. Would that be
acceptable? I could take part in a video interview at any time.

Secondly, is it OK that I only have an associate, not bachelors, degree? I finished university
in England after two years. However, for the last five years I have worked as a Personal
Assistant responsible for scheduling meetings, booking tickets, managing files and so on.

Thirdly, are staff permitted to work flexible hours? Im used to starting very early and leaving
at 16:00 to collect my daughter from school, as my partner works irregular hours as a nurse.

Lastly, what specific opportunities might there be to move up within Anderson? A career in
public relations has always been of interest to me, but there were no opportunities to
progress within my last organization.

Many thanks in advance,

Oliver Chesham

1. Why has Mr. Blythe made a change to company policy?

(A) He discovered that some staff do not have a degree.

(B) The company receives too many applications for jobs.
(C) He needs to fill a number of positions immediately.
(D) The company cannot attract enough qualified people.

2. Which of the following is NOT an advantage of working at Anderson Plc.?

(A) Over one months paid vacation

(B) Extra pay for evening or weekend work
(C) Access to exercise facilities
(D) Opportunities for overseas travel

3. In what field does Mr. Chesham have work experience?

(A) Administration
 (B) Higher education
(C) Public relations
(D) Transportation

4. What does the advertised job have in common with Mr. Cheshams previous job?

(A) The working hours

(B) The chance for promotion
(C) The day-to-day duties
(D) The location of the office

5. Why will Ms. Holt most likely reject Mr. Cheshams application?

(A) He cannot start on the required date.

(B) He cannot legally work in Canada.
(C) He is not suitably qualified for the position.
(D) He does not have a drivers license.