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[ SAP Support for GS1 Standards

Jon Arck CMRP, CIRM / Director, Healthcare Provider IBU, SAP Labs
Dow Weeks / Chief Solution Architect for the SAP Solution and Project Manager of the
SAP Support Supply Chain Team, Johns Hopkins
[ You, the Audience
Who among you:
Is familiar with the GS1 data standards GLN and GTIN, the
Global Data Synchronous Network, and Traceability?
Is conducting business using any of them?
Is in the process of implementing any of them?
Is aware that SAP has supported GLNs and GTINs for several
years, and has the functionality in core since 2010?
Has downloaded any of the GLN Enhancement
Guides/Cookbooks that were made available in December
2010 in the SAP Market Place for Healthcare? .

Real Experience. Real Advantage. 2


[ Learning Points
What is GS1, its role in data standards, and the overall vision of
the standards?
What are the GLN and GTIN; why should you implement them?
Core GLN functionality in SAP ECC
Enhanced GLN functionality available through published guides/
cookbooks
Core GTIN functionality in SAP ECC
Bar Coding and Labels
Global Data Synchronization
Supply Network Traceability through the SAP Object Event
Repository (OER) and SAP Event Management

Real Experience. Real Advantage. 3


[ Key Learnings
GS1 (formerly, the Uniform Commercial Code, or UCC) is a global data standards
organization that is working with the Healthcare industry to establish location and
item data and traceability standards
The GS1 System is an integrated suite of global standards that provides supply chain
visibility through the accurate identification, capturing, and sharing of information
regarding products, locations, assets, and services.
Numerous Industry groups and integrated delivery networks, group purchasing
organizations , and suppliers have endorsed GS1 standards.
SAP currently maintains GLNs for ship-to, bill-to, order-from, ship-from, ordered-by,
and pay-from addresses
Expanded to sixteen with the 2010 GLN Enhancement Project
SAP support for GLNs on transactions
SAP support for GTINs on transactions
How SAP Traceability enables track-and-trace across the entire healthcare continuum
from manufacture through patient dispensing and follow-on, multi-dimension
reporting.

Real Experience. Real Advantage. 4


[ Return on Investment
Benefits from real-world implementations include
Enhanced patient safety
Product traceability in a complex, global supply chain > brand protection, product authentication and
reduction in risk of counterfeit or fraud
Reduced medication errors (patient/drug matching)*
Product safety and support withdrawal or recall
One source for product data > improved data accuracy
No Unit of Measure EDI errors
Accurate product data (manufacturer ID, expirations, clinical attributes, etc.) > no synchronization
work-around processes
Improved process efficiency
More accurate POs, invoicing, and payment processes
Perfect alignment on contract eligibility
Reduced billing and shipping errors / clean data on delivery locations and account info
Better product and lot number tracking
Greater insight into demand patterns and inventory management
Integration with diverse mobile equipment (Tablet PC, BlackBerry, iPhone, other cell phones
Reduced costs
BD/Mercy ROI study
30% reduction in days payable outstanding
73% reduction in discrepancies on POs
Fewer stockouts due to simplicity offered to nursing staff for scanning barcodes at the bedside
Improved sourcing of products by use of a barcode to determine right product and to reorder
*Hospitals average 1 medication error per patient each day, per the Institute of Medicine
Real Experience. Real Advantage. 5
[SAP and GS1 Standards
SAP provides GLN, GTIN, and UNSPSC support on Purchasing, Inventory, Logistics, and Invoice
documents NOW, as well as manufacturer-to-patient tracking of supplies, medications, devices, and
equipment, using GS1 standards and an EPCIS-certified Repository

SAP Healthcare providers, manufacturers, suppliers, distributors, GPOs, exchanges,


retailers, 3PLs, insurers, and others can take advantage of SAPs ERP and EPCIS-certified
Auto-ID Enterprise products that support GS1 standards.

SAP continues to support evolving GS1 standards worldwide for the healthcare
ecosystem.

SAP solutions for ERP and Auto-ID and item serialization enable:
Supply chain execution
Outbound logistics
Inbound logistics
Invoice processing
Asset management

NOTE: GS1 data standards functionality (GLN and GTIN) is part of standard delivery since ECC
6.0, EhP2; no additional licensing is required
Documentation on SAP GS1 support, including GLN and GTIN functionality, can be found at
http://help.sap.com/saphelp_dbm700/helpdata/EN/62/e0391eaa73b64f9ac8991ecf20b3b3/frameset.htm
Real Experience. Real Advantage.
[ GS1 System of Standards & SAP Solutions

SAP Solution Offering


EPCIS-certified repository

Traceability
Secure Track & Trace SAP Life Science Solution
ePedigree data assembly for ePedigree documentation, together with
partners, such as SupplyScape
SAP Auto-ID Enterprise supports RFID, barcode and 2-D Barcode
(ECC 200 Matrix barcode is the most relevant at this time)
Supported by SAP Business Suite (master data and electronic

GLN
transactional data, like request-to-pay and order-to-cash)
GLN Site Sub-Location Types (SSLT) supported by SAP Auto-ID

Supported by SAP Business Suite (master data, and transactional


GTIN

data like order-to-cash and procure-to-pay)


S-GTIN (as EPC encodings) support by SAP Auto-ID
UNSPSC GDSN

SAP for Global Data Synchronization (consumer product


solution to upload data to Data Pools, based on MDM)
GDS for Retail (part of SAP ERP)

Supported by SAP Business Suite (for master data as Material


Group and Product Category and for business processes, like
Request-to-Pay and Order-to-Cash)

Real Experience. Real Advantage. 7


[

Global Location Number (GLN)

Real Experience. Real Advantage. SAP


[What is the GLN?
The GLN is a standardized, globally-unique, 13-digit number used across the supply network to identify any
legal or functional entity, trading party, or physical location for business communications (at whatever level of
granularity is needed by the healthcare provider, manufacturer, supplier, distributor, GPO, exchange, etc.)
It is a required component of the Global Data Synchronization Network (GDSN) and is used in
conjunction with Global Trade Item Numbers (GTINs) on purchase orders, delivery and payment
documents, and other transactions. GLNs are registered with GS1 in the GLN Registry for Healthcare
Its basic components are:
GS1 Company Prefix* Location reference Check Digit
N1 N2 N3 N4 N5 N6 N7 N8 N9 N10 N11 N12 N13
*NOTE: The Prefix is variable-length. Apply for a GS1 company prefix at
https://www.gs1us.org/application_for_barcodes_authorized_by_gs1_us#Contact Information

A GLN can represent:


Physical locations with a single point of access with a Legal entity
physical address Healthcare hospitals and providers
Hospital, manufacturing location/plant, or distribution Manufacturers
center Wholesalers
Warehouse or specific door within a dock within a GPOs
warehouse Exchanges
Ship-to and deliver-to location Distributors
Aisle/shelf/bin in a storeroom Third-party logistics
Department/Cost Center Functions within a legal entity
A storage or distribution cabinet (e.g., Pyxis or Nursing
Omnicell unit) Ancillary or business department
Defined at appropriate levels of granularity
Real Experience. Real Advantage.
[Why Use the GLN?
Provides unambiguous location and entity identification on supply chain
transactions between trading partners
Ordering products and services
Corresponding with suppliers and customers
Processing supply-related order responses (e.g., acknowledgements and ASNs) and
invoices
Claiming manufacturer rebates
For any other standard business transactions with manufacturers, distributors, group
purchasing organizations, exchanges, or any other stakeholder
Used for the GLN Registry for rostering/membership maintenance (see the GLN
Registry for Healthcare slide), as well as key to Global Data Synchronization
Network (GDSN)
Used in conjunction with Global Trade Item Numbers (GTINs) to create product
and service content for data pools within the GDSN.

Real Experience. Real Advantage.


[ Mayo Clinic GLN Hierarchy (used for POs)

Real Experience. Real Advantage.


[ GLN Best Practices
GLN hierarchies are defined and maintained by location owners
GLNs are defined at the proper level of granularity and
registered in the GS1 GLN Registry for Healthcare.
GLNs are used in business transactions and processes among
trading partners (providers, GPOs, exchanges, distributors,
retailers, manufacturers [pharmaceuticals, medical devices,
equipment, and biotech], consumer products, 3PLs, insurance,
and others)

Real Experience. Real Advantage. 12


The Global Data Synchronization Network (GDSN) uses
[ the GLN as Key to Data Pool

GDSN-certified data pools serve as warehouses for product, service, and location information, based on GS1 Identification Keys (Global
Trade Item Number GTIN and Global Location Number GLN).

They provide users with a single point for accessing the GDSN, a central location for storing and managing supply chain information , and
the Global Registry. In addition to storing information, GDSN-certified data pools also ensure the confidentiality of user information,
ensure that all of the information is properly defined and formatted, and manage the ongoing communication of information among supply
chain partners. Data pools can be run by a GS1 Member Organization or a solution provider.

Real Experience. Real Advantage.


Standardized Master Data: High-Level Example of
[ Trading Partner Scenario with Document Exchanges
Manufacturer

Price Catalog (832) Rebates and


Hospital
Purchase Order (850) Chargebacks
Order Acknowledgement (855) (844, 845, 849,
852, 867)
Despatch Advice / ASN (856)

Remittance Advice/Invoice (810) Supplier/


Track-and-Trace Distributor/
GPO/Exchange

Real Experience. Real Advantage. SAP


Trading Partner Scenario with Document
[ Exchanges of GLNs and GTINs
SAP supports GLN, GTIN, and UNSPSC standards on Purchasing, Inventory, Sales & Distribution, Invoice, and
Rebates & Chargebacks functions, as well as (via Traceability functions) manufacturer-to-patient tracking of supplies,
meds, devices, and equipment in an EPCIS-certified Repository

CUSTOMER MANUFACTURER

GDSN

GDS Upload and


Download

GPO,
DISTRIBUTOR,
or
EXCHANGE
SAP Healthcare providers (private and public), life sciences manufacturers, distributors, GPOs, exchanges, consumer products, retailers,
and insurers can take advantage of SAPs ERP and EPCIS-certified Auto-ID Enterprise products that support GS1 standards -- today.
Real Experience. Real Advantage.
[GS1 GLN Transaction Priorities

Real Experience. Real Advantage.


[ SAP Support for GLNs
GLNs currently are used in the following four EDI Minimum GLNs to Include in Each EDI Transaction
transactions*: 850 Purchase Order (Ship-to)
855 Order Acknowledgement (Ship-to)
Purchase Order/PO Change (850/860) 856 Advance Ship Notice/Manifest (Ship-to)
Sold-to Party/Buyer 810 Invoice (Ship-to, Bill-to)
Vendor 832 Price Catalog (no minimum)
Ship-to Party (at header if all lines Ship-to =; line 867 Product Transfer/Resales Report -- AKA
level if differs by line) Trace Chargeback (no specified requirement)
844 Product Transfer Account Adjustment --
Order Acknowledgement (855)
AKA Rebate (no specified requirement)
Sold-to Party 845 Price Authorization Adjustment/Status (no
Bill-to/Invoice Recipient specified requirement)
Payer
Ship-to Party
Despatch Advice / Advance Shipment Notification --
ASN (856)
Ship-from Party Vendor Shipping Point)
Ship-to Party Customer Plant)
Sold-to Party -- Customer SP partner function)
Seller/Sales Org)
Invoice (810)
Invoicing Party
Sold-to Party
Bill-to Party/Invoice Recipient NOTE: See
Payer http://help.sap.com/erp2005_ehp_06/helpdata/en/ff/516a6749d811
Company d182b80000e829fbfe/frameset.htm > EAN-UCC/GS1 Compliance
Sold-by/Sales Org > Global Location Number

Real Experience. Real Advantage.


Maintain GLNs for Vendors and Customers via Partner
[ Functions
Vendors
Vendor Entity (VN)
Order-from Party (OA)
Invoice Presenter (PI)
Sold-by Party (Sales Organization -- )
Ship-from Party (Shipping Point 01)
Customers
Manufacturers, distributors, GPOs, 3PLs, and other supply-side
customers require support for multiple Customer GLNs on IDocs
- Organization Entity
- Sold-to Party (SP)
- Ship-to Party (SH)
- Deliver-to Party (DL)
- Bill-to Party/Invoice Recipient (BP)
- Payer (PY)
Optionally, maintain hierarchies (e.g., multiple DLs within SH)

Real Experience. Real Advantage.


[ Maintain Vendor GLNs

Three fields are concatenated to create the Vendors GLN. This


is similar to the use of three concatenated location fields in
the Customer Master.
Vendor GLNs for Organization Entity, Order-from, and Pay-to
are required and obtained via the Partner functions in the
Vendor Master.
Real Experience. Real Advantage.
[ Maintain Customer GLNs

As done with the Vendor Master, three location-related


fields are concatenated to create the Customers GLN.

GLNs for Buyer/Sold-to, Ship-to, Bill-to, and Payer are


maintained via Partner functions in the Customer Master.

Real Experience. Real Advantage.


GLN Table for Business Objects (Core as of ECC 6.0
[ EHP2)

Besides the Vendor and Customer Masters, the GLN Table (Transaction Code EANGLN) is used to
maintain GLNs for these other business objects:
Company (default if Plant GLN not maintained)
Plant (Ship-to and Bill-to)
Purchasing Organization (Buyer)
Sales Organization (Sold-by)
Shipping Point (Ship-from)
Real Experience. Real Advantage.
Mapping of GLNs to SAP IS-Healthcare Application
[ Locations (non-U.S. Customers)

Real Experience. Real Advantage.


[ IDoc Example: Outbound PO (850)
GLNs
Buyer (Purchasing Org) header level
Vendor header level
Ship-to and Bill-to (Plant) header and line levels

See the Appendix for IDocs for Order Confirmation, ASN, and Invoice

Real Experience. Real Advantage.


[ GLNs on Outbound PO ORDERS and ORDCHG
(850) IDoc at Header Level (All Line Ship-tos =)

Real Experience. Real Advantage. 24


GLNs on Outbound PO ORDERS and ORDCHG
[ (850) GLNs at Header Level (All Line Ship-tos =)

AG: Buyer (Purch Org)


LF:Vendor
WE: Ship-to/Bill-to (Plant)

Real Experience. Real Advantage.


[ GLNs on Outbound PO (850) IDoc: Buyer (Purch Org)

Real Experience. Real Advantage.


[ GLNs on Outbound PO (850) IDoc: Vendor

Real Experience. Real Advantage.


GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to
[ (Plant) All Ship-to GLNs are the Same > Header Level

Real Experience. Real Advantage.


GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to
[ (Plant) GTIN for Lines 1 and 2

Real Experience. Real Advantage. 29


GLNs on Outbound PO: ORDERS and ORDCHG (850)
[ IDoc at Line Level with Multiple Facilities (Plants)

NOTE: GLNs for Storage Locations (and other ship-to business objects, such as warehouses, cost centers, etc.) are supported by enhanced
functionality available via Guides/cookbooks in the SAP Market Place for Healthcare at http://service.sap.com/healthcare-guides
. Experience. Real Advantage.
Real
GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to
[ (Plant) GLNs at Line Level (Lines 1 and 2)

Real Experience. Real Advantage. 31


GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to
[ (Plant) GLNs at Line Level (Lines 3 and 4)

IDocs for Order Acknowledgement, ASN, and


Invoice are in Appendix

Real Experience. Real Advantage.


[ SAP Support for GLNs in Business Intelligence
Characteristics
0OIS_BTTYPE Business Transaction Type
0OIS_COM_PRE Company Prefix
0OIS_GLN Global Location Number
0OIS_SSLT Site Sublocation Type
0OIS_SSLTA Site Sublocation Type Attribute
0OIS_SSL Site Sublocation
DataSources
0OIS_SSLT_TEXT Site Sublocation Type Description
0OIS_SSLTA_TEXT Site Sublocation Type Attribute Description
0OIS_BTTYPE_TEXT Business Transaction Description

Real Experience. Real Advantage.


[ SAP Support for GLNs in Business Intelligence
The following business content has been changed:
Queries
0OIS_MP03_Q0002 Movements Across Locations
0OIS_MP02_Q0002 Movements Across Locations (Document Level)
0OIS_MP01_Q0002 Movements Across Locations (ID Level)
0OIS_MP03_Q0003 Movements at Location
0OIS_MP02_Q0003 Movements at Location (Document Level)
0OIS_MP01_Q0003 Movements at Location (ID Level)
0OIS_MP03_Q0001 Proof of Receipt
0OIS_MP02_Q0001 Proof of Receipt (Document Level)
0OIS_MP01_Q0001 Proof of Receipt (ID Level)
Data Sources
BWBCT_DS_0OIS_LOCG_ATTR Object Event Repository: Business Location
Attributes
BWBCT_DS_0OIS_PTA_1 Object Event Repository: PTA Data

Real Experience. Real Advantage.


Requested GLN Enhancements
[ Additional GLN Business Objects with Search Help & Validation
1. Enhanced GLN Table with additional Business Objects; this required a new GLN Table
transaction to enable the maintenance of GLNs for existing and new objects with search
help and validation:
Storage Location (LGORT) override Plant for Ship-to Location.
Warehouse (LGNUM) overrides Plant and Storage Location for Ship-to Location
MRP Area (BERID) overrides Plant for Ship-to Location
Cost Center (KOSTL) -- for Buyer, Sold-to, and Ship-to Locations
GL Account (SAKNR) lower-level GLN for Cost Center (e.g., multi-disciplinary research or
project teams)
Asset (ANLNR) for Ship-to Locations
Project/WBS Element (POSID) for Ship-to Location
Internal Order (AUFNR) for Ship-to Location
Purchasing Group (EKGRP) overrides Purchasing Org for Buyer and Sold-to Locations
Distribution Channel (VTWEG) -- for Sold-by Party (overrides Sales Org)
Sales Division (SPART) -- for Sold-by Party (overrides Sales Org and Channel)

These additional business objects provide flexible GLN determination for EDI transactions
and XML messages (XML messages are used by the Supplier Relationship Management
product in lieu of EDI transactions, but were not in scope of the GLN Enhancement Project).
NOTE: All GLN enhancements covered here are supported by enhanced functionality available via Guides/cookbooks in the
SAP Market Place for Healthcare at http://service.sap.com/healthcare-guides.

Real Experience. Real Advantage.


Requested GLN Enhancements:
[ Additional Business Objects (Requires Enhanced GLN Table)
Core GLN Table Enhanced GLN Table

New Business Objects


ANLNR: Asset (with Co) LGORT: Storage Location (with Plant)
AUFNR: Internal Order (with Co) POSID: WBS Element (with Plant)
BERID: MRP Area (with Plant) SAKNR: GL Account (with Cost Center)
EKGRP: Purchasing Group SPART: Sales Division (with Sales Org & Channel)
KOSTL: Cost Center (with Co) VTWEG: Distribution Channel (with Sales Org)
LGNUM: Warehouse (with Plant)

Real Experience. Real Advantage.


[ New GLN Table Program: Create GLN
Create GLN (ZGLN01)

Create GLN (ZGLN01)

Real Experience. Real Advantage. 37


[ New GLN Table Program: Create GLN
Create GLN (ZGLN01)

Create GLN (ZGLN01)

Real Experience. Real Advantage. 38


[ New GLN Table Program: Change GLN
Change GLN (ZGLN02)

Change GLN (ZGLN02)

Real Experience. Real Advantage. 39


[ GLN Table with New/Changed Storage Location Entry
GLN Table with New/Changed Entry

Real Experience. Real Advantage. 40


Requested GLN Enhancements:
[ GLN Determination Logic in IDocs
2. Add new GLN logic for IDocs that utilizes all business objects and determines
and populates appropriate GLNs
ORDERS, ORDCHG / ORDERS05 and PORDCR01, 02, 05 (850 PO for create and
change PO)
ORDRSP (855 Order Acknowledgement)
DESADV / DESADV01 (856 Advance Shipment Notifications)
INVOIC / INVOIC02 (810 Invoice)
MBGMCR / MBGMCR03 (867 Product Transfer/Resales Report Inbound)*
SHPCON / DELVRY03 (867 Product Transfer/Resales Report Outbound)*
Product Transfer Account Adjustment)(844*
Price Authorization Adjustment/Status (845)*
Response to the 844 Product Transfer Account Adjustment (849)*
Product Activity Data Report (852)*
NOTE: GLNs also are captured on the Sales Order at the header and line levels (comment fields).
GLNs on rebate and chargeback EDI transactions are supported in the SAP Paybacks and Chargebacks by Vistex
solution (849 and 852 transactions are beyond the GS1 recommended requirements).

3. GLN Search Help for Vendors and Customers


4. Add GLNs to core transaction screens (not part of GLN Enhancement
Project; must be done as custom work)
5. Add GLNs to sub-item level on documents (not part of GLN Enhancement Project,
since no sub-item segment exists on IDoc
Real Experience. Real Advantage.
GLNs on Outbound PO: ORDERS and ORDCHG (850)
[ IDoc at Line Level w/Multiple Plants & Storage Locations

Real Experience. Real Advantage.


GLNs on Outbound PO (850) IDoc: Ship-to (Storage
[ Location) GLNs at Line Level (Lines 1 and 2)

Real Experience. Real Advantage. 43


GLNs on Outbound PO (850) IDoc: Ship-to (Storage
[ Location) GLNs at Line Level (Lines 3 and 4)

Real Experience. Real Advantage.


[ Vendor Search Help by GLN: Transactions

Real Experience. Real Advantage. 45


[ Customer Search Help by GLN: Master Data

Real Experience. Real Advantage. 46


[ Customer Search Help by GLN: Master Data

Real Experience. Real Advantage. 47


[ GLN Enhancement Guides / Cookbooks
Five Guides, which provide you with a flexible approach to build enhanced GLN
functionality, according to your individual needs, have been written to assist you in
creating enhanced GLN functionality to meet those needs.

The Guides for the enhanced GLN Table, GLN search helps and IDocs include sample
code and/or build instructions that you can use to create your own enhancements.
While we have tested these enhancements in a prototype, you need to perform testing
on your own system.
These Guides are:
Introduction to Enhanced GLN Functionality Project
Enhanced GLN Table Technical Guide
Enhanced GLN Table Users Guide
Enhanced IDocs Technical Guide (enables defining GLNs for new business
objects, with determination logic, on IDocs) available Monday, December 6
GLN Vendor and Customer Search Helps

and have been posted on the SAP Service Market Place for Healthcare at
http://service.sap.com/healthcare-guides

Real Experience. Real Advantage. 48


[

Global Trade Item Number (GTIN)

Real Experience. Real Advantage. SAP


[What is the Global Trade Item Number (GTIN)?
An umbrella term that describes the entire family of globally-unique GS1 identification numbers that
is used to identify products and services that are sold, delivered, and invoiced. GTINs are assigned by
the product or service owner, and identify products as they move through the global supply chain from
the manufacturer or service provider to the hospital, retail pharmacy or med/surg store, repackager,
or ultimate end-user/patient/customer. GTINs may have serial or lot numbers appended to them.
If a product is modified in any manner along the supply chain, the party performing the modification
assigns its own GTIN and GLN (which can be maintained for traceability in an Object Event Repository)
The GTIN is a required component of the Global Data Synchronization Network (GDSN) and
used in conjunction with Global Location Numbers (GLNs) on quotaations, purchase orders,
delivery and payment documents, and others (see a prioritized list of transactions on the next slide).
It also has other equivalent identifiers, such as the UDI and NDC.
Once the GTIN is assigned, all trading partners and internal users can use and reference the GTIN.
GTINs can be encoded into various types of GS1 bar codes and Electronic Product Codes (EPC)
which are programmed into Radio Frequency Identification (RFID) tags.
14-Digit Structure
One digit represents the packaging level/unit of measure (1-9)
Twelve digits: the GS1 Company Prefix and the Item Reference assigned by your company
Check Digit

Real Experience. Real Advantage.


[ How GTINs are Assigned: Parent/Child Relationship

Real Experience. Real Advantage. 51


[ Why GTINS are Needed
Thousands of numbers are maintained in both suppliers and their customers
purchasing, sales systems, and inventory systems
Hospitals spend significant time looking-up product and service numbers
before placing phone and other manual orders
Suppliers spend significant time verifying that the customer-ordered product
and service numbers are correct

Solution: Whenever an order is placed, each order line contains a GTIN, a


globally-unique, globally-applicable number that is owned by the supplier
(which is different than Manufacturer and Supplier Part Numbers, and identifies
not only the material or service, but also the unit of measure).

Real Experience. Real Advantage.


[ What is GTIN Compliance?
A company that is able to process, store, and communicate information about
their products with trading partners using all GTINs, whether 8, 12, 13, or 14
digits, is considered to be GTIN-compliant. Companies become GTIN-
compliant by expanding the appropriate systems and applications to 14 digits.
This will support the GTIN on products at all levels of packaging (consumer,
inner packs, multi-packs, cases, and pallets, etc.)
It is necessary to become GTIN- compliant to take advantage of the benefits of:
Data synchronization using the Global Data Synchronization Network
(GDSN)
Reduced Space Symbology (RSS)
EPCglobal Network

SAP GS1 compliance, including GTIN functionality, can be accessed at


http://help.sap.com/erp2005_ehp_04/helpdata/EN/62/e0391eaa73b64f9ac8991ecf20b3b3/frameset.htm
Real Experience. Real Advantage.
[ What are GTIN Uses?
Besides serving as unique identifier for products and services, GTINs are used with Global
Location Numbers (GLNs) to create product and service content for data pools within the
GDSN. It is this consistency and timeliness of data that is critical to the smooth
functioning of the healthcare supply chain and are the GS1 standards raison detre.

Real Experience. Real Advantage.


[ 2012 GTIN Sunrise Goals
GTINs are assigned to healthcare products and services
GTINs are marked on appropriate packaging levels
GTINs are used in business transactions
GTINs are scanned at points-of-delivery to enhance clinical process
GTINs are used in product returns and recalls
GTINs are registered in a GS1 GDSN-certified Data Pool

Together, these goals support a standardized approach to identifying, capturing and


sharing precise product information across U.S. healthcare.

Real Experience. Real Advantage.


[ Relationship between GTIN and UDI
Federal Device Administration outlines the attributes
and uses for the UDI, which parallel those of the
GTIN, including its being applied to all levels of
packaging and to the components of a product/kit, as
well as the product/kit itself.

Like GTINs, UDIs enable control by serial, lot


number, expiration, and manufacturing date.

First step for developing UDI is developing UDI


code, according to ISO 15459 (GS1, HIBCC) and
concatenating Device and Product Identifiers.

FDAs UDI database contents can be based on data


from GS1s GDSN, which uses the GTIN.

GS1 recommends that all medical devices have a UDI


assigned, using the Healthcare GS1 GTIN Allocation
Rules.

Real Experience. Real Advantage.


[ Relationship between GTIN and NDC
For more than 30 years, the GS1 System has incorporated
the National Drug Code and the National Health Related
Item Code (NHRIC) within the Global Trade Item
Number (GTIN) and the Universal Product Code (U.P.C.).

The National Drug Code (NDC) identifies pharmaceutical


products and the National Health Related Item Code
(NHRIC) identifies medical/surgical products.

Furthermore, the GS1 System provides identifiers for lot


number and expiration date.

The Food and Drug Administration (FDA) assigns the


Labeler Code portion of the NDC and NHRIC
(www.fda.gov). The Labeler Code is the basis for
identifying the company, and must be registered with GS1
US prior to bar coding products.

The GTIN is formed by placing the U.P.C. Prefix 3 in front


of the NDC or NHRIC number and then adding a Check
Digit to the end.

Real Experience. Real Advantage.


[ GTIN Flow

GS1
Compliance
Supplier Retailer

Receive: Vendor GTIN Create: Receive: Create:


Inquiry RFQ Inquiry RFQ

Create: Receive: Create: Receive:


Quotation Quotation Quotation Quotation

Receive: Vendor GTIN Create: Receive: Create:


Sales Order Purchase Order Sales Order Purchase Order

Create: Receive: Create: Receive:


Order Response Order Response Order Response Order Response

Create: Receive: Create: Receive:


Dispatch Advice/ASN Dispatch Advice Dispatch Advice Dispatch Advice

Create: Receive: Create: Receive:


Invoice Invoice Invoice Invoice

Real Experience. Real Advantage.


[How SAP Supports GTINs
Standard GTINs (i.e., not GTIN batches or serialized GTINs) in ECC
Procure-to-Pay Process Flow
Vendor Quotation
Purchase Order
Sales Order
ASN
Goods Receipt
Invoice
Vendor GTIN
GTIN Mapping
Consistency check for GTINs
GTIN Processes with Specific Customer Data

Real Experience. Real Advantage.


[ GTIN Mapping
Enables the automatic substitution of a GTIN by a material number
Executed during the sales order inbound process. It checks whether GTIN mapping is active. If
yes, then the system determines the material number that matches the specified GTIN.
Choose the fields and specify their combinations
Specify the sequence of the various key combinations e.g.:
GTIN the sole mandatory field
GTIN variant type
Customer
Country
Distribution Channel
Sales Organization
Division
Using free selection fields enable you to maintain generic condition records
Determination stops
As soon as determination for one condition type (in the procedure) is successful
As soon as one access (in access sequence) is successful
GTIN Mapping
EAN1 Create GTIN Mapping
EAN2 Change GTIN Mapping
EAN3 Display GTIN Mapping
EAN4 Create GTIN Mapping with Template
NOTE: See http://help.sap.com/erp2005_ehp_06/helpdata/en/ff/516a6749d811d182b80000e829fbfe/frameset.htm > EAN-UCC/GS1
Compliance > GTIN Mapping
Real Experience. Real Advantage.
[ Consistency Check for GTIN Attributes
Ensures that the Global Trade Item Number (GTIN) attributes match when a
GTIN (or GTIN Variant) is assigned to several materials:
Length
Width
Height
Volume
Net and gross weight
Unit of Measure (e.g. EA, CS, ...)
GTIN Consistency Check Report
Can be used to change the attributes of all the materials in the database with the
same Global Trade Item Number (GTIN) variant combination
Ensures that the attributes for this GTIN are consistent

NOTE: See http://help.sap.com/erp2005_ehp_06/helpdata/en/ff/516a6749d811d182b80000e829fbfe/frameset.htm > EAN-UCC/GS1


Compliance > GTIN Consistency Check and GTIN Consistency Report

Real Experience. Real Advantage.


[ GTIN Processes with Specific Customer Data
Purpose
The GS1 GTIN compliance component covers three elementary business processes:
Ordering
Delivery
Invoicing
Process Flow
In IDocs for the following processes, a material number is determined from a GTIN
and additional data, using determination logic
Customer Inquiry outgoing
Customer Inquiry incoming
Customer Quotation outgoing
Customer Quotation incoming
Purchase Order
Order Confirmation
Shipping Notification outgoing
Shipping Notification incoming
Invoice
The process data can be entered manually or sent as an EDI message.
NOTE: See http://help.sap.com/erp2005_ehp_06/helpdata/en/ff/516a6749d811d182b80000e829fbfe/frameset.htm > EAN-UCC/GS1
Compliance > GTIN Processes with Specific Customer Data
Real Experience. Real Advantage.
[ Vendor-Specific GTIN Maintenance (EANVENDOR)

Automatically, maintains
Material Master (Additional
Data View/Units of
Measure/EAN/UCC, using
MM01 or MM02) do not
maintain the Material
Master; use this transaction.
Populates GTIN on Vendor
Quotation, PO, Goods
Receipt, Sales Order, and
Invoice (see following
slides). Also, transferred
into Auto-ID for subse-
quent encoding in SGTINs.
You can maintain only one
GTIN for a unit of measure
of a material for a vendor
Real Experience. Real Advantage.
[ Vendor Quotation GTIN

Real Experience. Real Advantage.


[ Purchase Order GTIN for PAC Unit of Measure

Real Experience. Real Advantage.


Ship-to GLN and GTIN Display
[ Mapped into the EDI Output on Printed PO or is

Real Experience. Real Advantage.


[ GTIN on PO/FAX Form

Real Experience. Real Advantage.


[ GTIN on Purchase Order IDoc (850)

Real Experience. Real Advantage. 68


[ Sales Order GTIN

Real Experience. Real Advantage.


[ Outbound ASN GTIN

Real Experience. Real Advantage.


[ Goods Receipt GTIN

Real Experience. Real Advantage.


[ Outbound and Inbound Invoice GTINs

Real Experience. Real Advantage.


[

SAP Support for


GS1-128 Bar Code
and Label Creation

Real Experience. Real Advantage. SAP


[ GS1-128 Barcoding: GS1 Identification Numbers are
Used with Bar Codes & EPC-enabled RFID Tags
GS1-128 barcodes are used to encode product data for packaging units, such as
cartons, cases, pallets, and reusable packaging or transport equipment (returnable
assets) and help manage fast and accurate tracking of inventory.
Specific information also can be encoded in GS1-128 barcodes to add security and
sustainability to your supply chain, such as Best Before Date, Batch/Lot Number, Serial
Number, and the GS1 Systems Serial Shipping Container Code (SSCC).
Items marked with GS1-128 symbols are not intended to pass through retail point of
sale.

Real Experience. Real Advantage.


[ Capturing the Identification Key and More
Some data carriers maintain more detailed
information about a specific unit than others

Item Identifier/GTIN Expiration Date


Batch Number
Serial Number
(21)123

Real Experience. Real Advantage.


[ GS1 Data Carriers for Healthcare

GS1 DataMatrix
Preferred option if: EPC/RFID
GS1-128 &
Additional option
GS1 DataBar Large amount of data on
small space Not line-of-sight
Preferred options if:
Variable information at Large amount of
Package allows data
high production rates
Direct part marking

Image bar code scanners are needed!

Real Experience. Real Advantage.


[ GS1-128 Bar Code and Label Creation in SAP
The SAP Label Toolbox uses the IDAutomation C128M font to generate the barcode.
The Start, Check, and End Code are generated automatically by the Label Toolbox.
The only things that the user has control over are the FNC, the application
identifier,and the 5-digit ZIP code that follows it.
The FNC character is always ASCII code 202, which corresponds to FNC1 with
the attached font (the Label Toolbox had used a different Code 128 font in the past
and the FNC1 character corresponded to ASCII code 185).
Our usage is specific to the United States Postal Service, as defined at
http://pe.usps.com/text/dmm300/708.htm#1352960
As of ECC 6.0 Enhancement Pack 6, GS1-128 labels can be created and customized
with Adobe Life Cycle Designer
In previous versions, customers had to create their own labels.
This new feature enables companies to generate the label without additional costs.
Bar Code and Label information can be found at GS1 US Healthcare at
http://www.gs1us.org/sectors/healthcare/barcoding_and_epc_rfid

Real Experience. Real Advantage.


[ Printing GS1-128) Labels
The Trading Industry requires the Shipping Process to be based on GS1 Standard to enable more
effective business processes. Finished products can be tagged with Information about Best Before Date,
Batches, Serial Shipping Container Code, etc.

Features
Pre-definition of a GS1 Label
Generation of a GS1 Label as message of handling
unit
Automation: Printed barcode based on EAN128
Dynamic determination of EAN numbers based on
Material Master
Processing of mixed pallets
Easy adjustment of the Label with Adobe Life Cycle
Designer
Form: CFB_V6_EAN128_FORM

Real Experience. Real Advantage.


[ 2D Bar Code Examples

Real Experience. Real Advantage.


[
SAP Support for Global Data
Synchronization (GDS)
Uploading and Downloading GDSN
Data Pool Data to/from SAP

Real Experience. Real Advantage. SAP


The Global Data Synchronization Network (GDSN)
[uses GLN and GTIN as Keys to Data Pools

Real Experience. Real Advantage.


Maintaining Product and Service Data Integrity within a
[ Complex Business Network is Challenging
Complex global demand and supply networks require timely, accurate and consistent product coding

Product Partner Emerging Global


Proliferation Collaboration Standards
High-volume, granularity, and change Inaccurate item information creates Retailer mandates driving manufacturer
frequency errors, increases costs (e.g., high process changes
Inconsistent and / or inaccurate rejection rate for contract releases) Maintaining consistent data across a
product and service information Reconciling product codes slows global supply network
Management and error-handling orders, returns & claims Data synch needs extend to other
increases costs and complexity Inconsistent view of shared codes topics: sustainability, traceability
disrupts customer service
Real Experience. Real Advantage.
Extract and Enrich Product and Price Info
[ Objectives, issues, capabilities and benefits
Objective:
Ensure compliance with GS1 rules and regulations and create a data foundation for GDS

Best practice solution:


Establish a framework for adoption and use of the GS1 product and price information for
collaboration with retailers

Issues Key business capabilities Benefits

Establishing and maintaining a global Establish and ensure a global data Consistent, standard data available
framework for consistent data quality framework leveraging the GS1 globally eliminates errors and reduces
management standard costs
Enforcing global data standards Enable up-to-date connections to Standard, easy to communicate
across a dynamic global business Global Data Synchronization Network pinformation enables effective data
network (GDSN) data pool exchange
Enabling compliant standards for data Define procedures for transferring Compliant standards Improve data
exchange and business partner timely product iand price nformation quality foundation and simplify
collaboration into the GS1 format communication channels & formats

Real Experience. Real Advantage.


Ensure Data Quality
[ Objectives, issues, capabilities and benefits
Objective:
Compliance with internal and external data standards

Best practice solution:


Use predefined GS1 standard validations and deploy them flexibly in a seamless end-to-end
process

Issues Key Business Capabilities Benefits

Inconsistent, non-compliant Globally-enforced, locally-managed data Improve data quality foundation locally
processes for local exceptions and validation and exception rules improve and globally while enabling and ensuring
error reconciliation data quality & compliance compliance
Lack of standards for product and Roles, rights and permissions enable Eliminate errors, streamline transaction
service data updates, attributes and standards and accountability for updates processing, & measure KPIs for errors
properties increases inconsistencies and exception management & exceptions
& errors

Real Experience. Real Advantage.


Exchange Trade Item and Price Information
[ Objectives, issues, capabilities and benefits
Objective:
Efficiently manage the publication process and its exceptions

Best practice solution:


Leverage an end-to-end data synchronization process automated by trade partner profiles
and guided workflows

Issues Key Business Capabilities Benefits

Inability to spot data errors and Enable process automation and Fast and accurate data error
process breaks creates downstream workflows to flag exceptions and resolution eliminates downstream
exceptions, increasing costs route for resolution transaction issues, lowers costs
Manual, inefficient labor-intensive Validate item information against the Reduce efforts and streamline
processes for exception management GS1 standard to ensure ongoing, processes associated with item
and validation timely data accuracy maintenance and publication
Inability to measure data quality KPIs Manage and monitor errors and Measure the business impact of data
and targets = inability to assess costs exceptions versus other KPIs across accuracy, data quality and fast
of errors the business network exception management

Real Experience. Real Advantage.


[ Whats Needed?

Provider GDS
IS-Retail
SAP NetWeaver Process Integration (PI)
For encryption, an AS2 adaptor that runs in the PI adapter
framework
Consulting services (e.g., to add attributes)
Manufacturer GDS
Source system (either SAP ERP or NW MDM Scenario)
SAP NetWeaver Process Integration (PI)
GDS component (covered by GDS license)
For encryption, an AS2 adaptor that runs in the PI adapter
framework
NW WAS (covered by GDS license)
NW MDM Server (covered by GDS license

Real Experience. Real Advantage. 87


[
Auto-ID Enterprise: SAP Support for
Traceability / Track-and-Trace

Serialization in the Healthcare Supply Chain

Real Experience. Real Advantage. SAP


[ Traceability
Tracing refers to the business process of discovering and acting upon the path that a
product or other asset takes through the supply chain.
The path through the supply chain, or trace, is the data history that accumulates as an asset
moves through the supply chain. This data history includes both physical observations of the
asset (visibility data, as defined in the previous section) and business transactions that pertain
to that asset.
At each step in the supply chain for a given product, there may be generated a physical
event, a business transaction, or both. All data may be relevant in a traceability scenario
where the business goal is to understand the chain of custody and what happened in
the supply chain.
A trace is comprised of data that is created by multiple parties in a supply chain.

In order for a trace to be understood by any party, all parties must adhere to standards.
The GS1 System provides global standards for physical events and for business transactions, as
well as for the supporting master data
These standards support the potential implementation and use of Key Data Elements and
Critical Tracking Events

Real Experience. Real Advantage.


[ Need for Serialization: Key Issues
Standards

Govt regulations Safe & Secure


in US & Europe Supply Chain

Patient Safety and Effectiveness

Increasing Operating Costs


Counterfeits
Downward Margin Pressures

Reduced Operating Efficiency

Diversions

Business issues

Cost Pressure (esp. generics)


Supply Chain and Reverse Logistics
opportunity
Complex, multi-step Supply Chain

Real Experience. Real Advantage.


[ Industry Pain Points for Traceability
Intense Competition and Reducing Margins
Continuous pressure to improve supply chain
efficiency and effectiveness
Increasing pressure from poor chargeback
and rebate accuracy

Safe and Secure Supply


Increasing Government
Chain
Regulations
Growing concerns of
Pedigree mandates
patient safety
from FDA and US Patient Safety and Effectiveness
states (FL, CA, IN) Increasing number of
Increasing Operating Costs counterfeits and
Increasing drug
diversions
traceability Downward Margin Pressures
requirements in Brazil, Increasing theft,
Germany, Turkey, Italy, Reduced Operating Efficiency security requirements
Greece, Belgium, for controlled
Ireland, China, Spain, substances
and others
Brand Protection

Constant pressure to improve Reverse Logistics


Increasing incidents of product recalls
Inventories of expired, and overstocked products
Increasing pressure to reduce logistical errors and
improve returns processing
Real Experience. Real Advantage.
[ Traceability Best Practices
Key to generating value from Auto-ID technologies is to incorporate the data
into everyday business processes (standalone deployment of Auto-ID solutions
provides only limited value)
To most efficiently identify, trace and track Critical Tracking Events (CTEs)
and Key Data Elements (KDEs) and share this information with multiple
parties, businesses need to use a single, global, open system of supply-chain
standards
Implement and conduct business using GLNs and GTINs
Implement an EPCIS-certified Object Event Repository to capture CTEs and
KDEs

Real Experience. Real Advantage. 92


[

SAP Object Event Repository

Real Experience. Real Advantage.


[ Serialization in Healthcare
Patients
Patient records
Counterfeit protection for supplies,
drugs, implants, devices, instruments, and
other medical assets
Blood products
Lab and pathology sample tracking
Medical waste

Real Experience. Real Advantage. SAP


Supply Network Traceability with GS1 EPCIS and SAP
[ Object Event Repository (OER)
Manufacturer
Increases brand value
and sales volume
Customs
Supported in
territory duties

After-Sales Services
Capability to deliver Service

Distributor
Wholesaler Patient
Logistics Service Provider Safety is enhanced by
Automates processes and Hospital reduced risk of
authenticates goods medication errors and
Packaging hierarchy changes Track supplies, medications (even in unit doses), devices, and
counterfeits
equipment
Track patients, assets, blood samples
Patient / drug matching * PTA Product Tracking & Authentication
** OER Object Event Repository
Facilitated recall and returns

Real Experience. Real Advantage. 95


Secure Supply Network Traceability with GS1
[ EPCIS and SAP Object Event Repository

SAP Solution

Integration with diverse tracking equipment (bar


code scanners, RFID readers)
Reporting related to GS1 Healthcare Traceability
Handling and Standard
Legal compliance with national, regional, and
Fulfillment global regulation
Smooth Integration with SAP Patient
Management (IS-H) or non-SAP systems

SAP Differentiators

Increased Patient Safety by facilitating product recalls through withdrawals, isolation,


and returns; and reducing medication errors (patient/drug matching)
Complete Product Traceability, including reporting, in a complex, global supply chain,
from the manufacturer to the patient.
Authentication provides brand protection, product authentication, and reduced risk of
counterfeit or fraud

Real Experience. Real Advantage.


Pre-Configured, Value-added Business Processes in
[ Auto-ID Enterprise

Outbound Process Inbound Process RTI Process


Generate serial numbers Scan and validate goods receipts based Closed-loop tracking of returnable
Commission tags on ASN data (Advanced Shipment transport items/containers (rotables)*
Notifice) Commissioning of tags per the
Associate tags and items
Automatically process goods receipts in standard Global Returnable Asset
Generate flexible multilevel product or
the back-end Enterprise Resource Identifier (GRAI) format
parts and handling unit hierarchies
Planning (ERP) application Automatic monitoring of events, such
Scan and track outbound items
Automatically generate proof-of-delivery as empty and full status, using event
Associate EPCs/ iUIDs with deliveries documentation based on predefined management tools
Verify delivery requirements at the data conditions
capture source
Automatically process goods issue in
the back-end ERP Application
* Component or inventory item that can be
Automatically trigger ASNs enriched repeatedly and economically restored to a fully
with EPCs serviceable condition.
Real Experience. Real Advantage.
Pre-Configured, Value-added Business Processes in Auto
[ ID Enterprise

Secure Track-and-Trace Kanban Process Customer Returns Delivery


Processes to track and trace in the Automatic Kanban status change Process Customer Returns Delivery in
supply chain, using serialized data Creation of a replenishment element Auto-ID Infrastructure
Authenticate items throughout the (e.g., a Purchase Order) Scan and validate receipts with respect
supply chain Automatic goods receipt posting to return delivery expectations
Track, based on business context Automatically process goods receipt in
Creation of the material document
(Purchase Order, Sales Order, the back-end ERP system
Delivery, etc.) Verify return requirements at the data
Ability to track additional information capture source

SAP Real
2008 / Experience.
Page 98 Real Advantage.
Pre-Configured, Value-added Business Processes in
[ Auto-ID Enterprise

Pedigree Tracking DoD IUID Support Production Order Confirmation


Pedigree integration to ERP Processes Items with IUID barcodes can be Production order (or any other
Ensure chain of custody managed with standalone and document) is brought into Auto-ID
integrated outbound and inbound Infrastructure, using Generic
Weave Authentication and Traceability
processes Document Interface
into processes
Support for DoD constructs All the order information is available in
Same repository supports multi-level
CNSTR1EID and CNSTR2PART for AII
product authentication (EPC, tag-id
DoD mandate for IUID Existing rule is modified to leverage
and EPC combination, EPC and
security marking combination, and Mapping between ERP serial nos and SAP standard functionality and add
case-item, pallet-case-item UIIs now possible custom logic for confirmation
association) Generic Document Interface may be
used to create new documents and list
of IDs to be marked

SAP Real
2008 / Experience.
Page 99 Real Advantage.
SAP Object Event Repository
[ as Extended GS1 Object Event Repository
OER
Product Need a way to track a product as
serialization it moves through the supply chain
SAP OER is an EPCIS-compliant enterprise
Need a way to store and manage EPCIS INTERFACE level solution that serves as the system of
Data capture record about uniquely identified objects.
millions of transactions acquired
& repository AUTO-ID Repository tagged product flow at multiple locations,
by tracking product movement
Event Management Analytics multiple local processes
Need a standards-based Security Services interrelated tracking of child & parent
Industry
mechanism for sharing data for objects and document associations
Standard
multiple use cases centralized data exchange with trading
Need a way to share data with partners
Secure data EPCIS CAPTURE INTERFACE
trading partners to identify single set of interfaces and repository to
exchange
business value growing number of enterprise consuming
applications
support various data streams [EPC,
Transaction, POS, ] to drive business value
Send
Production on track Shipment received Ship Ship Authenticate
ASN
Unpack Receive Dispense
Production completed
Authenticat Receive
Pack e

Production Warehousing Distribution Sale

Suppliers
Retailers 3 PLs
Non-
SAP
system Subcontractors

Real Experience. Real Advantage.


SAP Object Event Repository
[ Sense & Respond with SAP Event Management
SAP Object Event Repository
OER
Empowered by the extensive tracking & tracing SAP Event Management offers full
functionalities of built-in SAP Event Management, flexibility to model end-to-end tracking
SAP OER is the global instance providing scenarios that deliver visibility for all your
EPCIS INTERFACE
visibility along your entire supply chain. supply chain activities
Extract relevant process information from AUTO-ID Repository Visibility on process level (Product
Event Management Analytics Tracking & Authentication, Order
globally distributed system into one central
Security Services
repository fulfillment, Procurement,
Process monitoring, automated exception Transportation, Production)
resolution mechanisms, proactive alerting, Visibility on asset level (track the
extensive reporting capabilities in one single lifecycle of inventories, capacities,
EPCIS CAPTURE INTERFACE resources)
solution
Visibility on agreed performance
goals (measure and control
performance of SCM community
participants)
monitor notify adjust analyze

Suppliers
Retailers 3 PLs
Non-SAP
system Subcontractors

Real Experience. Real Advantage.


[ SAP GS1 OER Extension: SAP Event Management

Actual events

Unexpected event

event 2
event 1 event 3

event 1 event 2 event 4


Early/Late
Regular event
event Unreported event

Expected events
process milestones

SAP Real
2007 / Experience.
Page 102 Real Advantage.
[ Manufacturer (1/6)

Manufacturer

The manufacturer transmits serialized information to the central database (global


OER) - optionally via RFID and 1D barcode (e.g. for containers, pallets) and 2D
barcode (e.g. ,for pallets and products). Standards like GS1, EPC or CLEPA Matrix
Code are useful. Centralized maintenance of packaging hierarchy in SAP OER
simplifies logistics processes across company and country boundaries.

6x 12x

SAP Real
2007 / Experience.
2008 Page 103 Real Advantage.
[ Customs (2/6)

Customs

Customs officer scans the barcode at


container, pallet, or item level
Retrieves manufacturer information and
item lifecycle from global OER
Proves validity and authenticity of the item,
along with the AES reference, to allow a
comparison with the Atlas customs system

SAP Real
2007 / Experience.
2008 Page 104 Real Advantage.
[ Wholesaler (3/6)

Wholesale
Distributor

Wholesalers use mobile or stationary


readers (mostly RFID-based) to read
containers and pallets and retrieve
relevant manufacturer information.
Optimizes own logistics processes and
posts further logistics milestones into
global repository.

SAP Real
2007 / Experience.
2008 Page 105 Real Advantage.
[ Hospital (4/6)

Hospital

The hospital uses this function for


tracking of total or partial trading unit
quantities (e.g., single pills or liquid
mixtures) from central pharmacy to the
patient. Other uses include
Patient/med matching
Recall by batch or serial number,
Authentication spot-checks
Visual tracking of serialized objects
(documents, equipment, patients, personnel,
etc.)
Multi-dimensional reporting
SAP Real
2007 / Experience.
2008 Page 106 Real Advantage.
[ Hospital - Caregiver (5/6)

Clinician

Increase patient safety, reduce human error


danger by automatic patient/drug matching
when dispensing.
Quickly identify patients who received
medications, devices, etc. from particular
package (single serial number) or batch.
Nurse can scan the serial number at the item
level with commercially-available cell phone
camera and verify the authenticity of
medications, devices, etc.

SAP Real
2007 / Experience.
2008 Page 107 Real Advantage.
[ Patient (6/6)

Patient

Patients can read the 2D barcode at product


level with commercially-available cell phone SAP Verification Portal

cameras and verify the authenticity of goods. Manufacturer:


Product:
Bayer
Voltaren
GTIN: 00370001122334
Lot: A255ZT98
Expiry Date: 20151017
EPC:01.000A89.00016F.000169DC0
Status: Known

SAP Real
2007 / Experience.
2008 Page 108 Real Advantage.
[ 1a. Manufacturer: GS1 EPCIS Events: EPC

Globally-unique identifiers, Attributes related to identifier optionally are


encoded in 2D barcode on the encoded into barcode on the packaging and not
packaging. Four smaller units, used for identification. Created by manufacturer,
serial numbers 2020100 to they remain constant throughout the lifecycle.
2020103 are packed into GTIN also is maintained in EAN/UCC field in the
larger unit that has serial standard ERP and IS-H Material Master
number 2020.
Real Experience. Real Advantage.
1b. Manufacturer Commissioned Serialized Items
[ Transferred to SAP OER

Globally-unique identifiers, Attributes related to identifier optionally are


encoded in 2D barcode on the encoded into barcode on the packaging and not
packaging. Four smaller units, used for identification. Created by manufacturer,
serial numbers 2020100 to they remain constant throughout the lifecycle.
2020103 are packed into GTIN also is maintained in EAN/UCC field in the
larger unit that has serial standard ERP and IS-H Material Master
number 2020.
Real Experience. Real Advantage.
1c. Manufacturer Commissioning-to-Shipping
[ Single Item Lifecycle in SAP OER

Real Experience. Real Advantage.


1d. Manufacturer Commissioning-to-Shipping
[ Package Lifecycle in SAP OER

Real Experience. Real Advantage.


2. Medication Received at Central Pharmacy and
[ Delivered to Nursing Unit

Real Experience. Real Advantage. SAP


[ 3a. Box Unpacked from Case 2020 at Nursing Unit

Real Experience. Real Advantage. SAP


3b. Dispensing Units 2020102 and 2020103 Unpacked
[ from Box 2020

Real Experience. Real Advantage. SAP


[ 3c. Dispensing Unit 2020100 Given to Patient

Real Experience. Real Advantage. SAP


3. Three Pills Taken from Dispense Unit 2020101 and
[ Given to Three Patients

Remaining quantity of the pack 2020101 is the


original total quantity reduced by cumulated
disaggregated quantity:

Original total qty: 20 x 5 mg = 100 mg


Cumulated disaggregated qty: 3 x 5 mg = 15 mg
Remaining qty: 100 mg 15 mg = 85 mg

Real Experience. Real Advantage. SAP


[

GS1 at Johns Hopkins

Real Experience. Real Advantage.


[ Who We Are
In 1873, Johns Hopkins, the merchant and investor, bequeathed
$7 million to fund a hospital and university in Baltimore,
Maryland
It was the largest philanthropic gift in the history of the United
States at that time
The majority of his wealth was acquired by investments in the
Baltimore and Ohio Railroad
Johns Hopkins is a world leader in patient care, research, and
teaching
The Hopkins enterprise consists of the university and health
system
Combined gross revenues are in excess of $6 billion dollars
Employee base is approximately 45,000

Real Experience. Real Advantage.


119
[ Johns Hopkins Organizational Structures

Johns Hopkins consists of two parent corporations with subsidiaries Johns Hopkins
University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins
Medicine (JHM), consists of JHHS and the School of Medicine.

Real Experience. Real Advantage.


120
[ SAP History
Live since January 1, 2007. Upgrade went live May 18, 2010.

SAP R/3 4.7 SAP ERP 6.0, EHP 4


SAP SRM 4.0 SAP SRM 7.0
SAP BW 3.5 SAP NetWeaver BW 7.0, EHP 1
SAP EP 6.0 SAP NetWeaver Portal 7.0, EHP 1
SAP XI 3.0 SAP NetWeaver PI 7.1
SAP SM 3.0 SAP Solution Manager 7.0, EHP 1
SAP NetWeaver MDM (new for
SAP SRM)
No GRC tool (installed 5.2 in 2009) GRC Access Control 5.3

Real Experience. Real Advantage.


121
[ SAP History
Added or planned since upgrade:

BusinessObjects 4.0 (first project will go live July 2012)


ECC EHP 5 (planned for late summer 2012)
SRM EHP 1 (planned for late summer 2012)
Netweaver EHP 3 (evaluating)

Real Experience. Real Advantage.


122
[ SAP History (cont.)
The original implementation in 2007 was a big bang go-live,
as was the May upgrade
One SAP company code was chosen with business areas
representing some legal entities, lines of business, or
consolidation requirements
Currently have approximately 10,000 SAP users
The Johns Hopkins solutions are considered fairly complex and
require a sizeable team to support and maintain them
Johns Hopkins was one of the first customers worldwide to
implement SAP SRM 7.0

Real Experience. Real Advantage.


123
[SAP History (cont.)
Supply Chain Management at Johns Hopkins

IM WM SAP Workflow
MM Inventory Warehouse
Materials Management Management
Management Shopping cart approval (SRM)
Purchasing Non-PO invoice approval (ECC)
Master Data PO discrepancies (ECC)

Biller Direct

SCM Legend
SRM Supply Chain
Management
Supplier
= utilized at Johns
Relationship
Management SUS Hopkins
Supplier
Shopping Cart Self-Service
Contract Management
= under review or
being implemented
at Johns Hopkins
MDM-Catalogs Bidding

124
Real Experience. Real Advantage.
[ Production Database Size
Size in terabytes

4
3.5
3
2.5
First
2 Year
1.5 Current

1
0.5
0
ECC SRM BW

Real Experience. Real Advantage.


125
[ GS1 at Johns Hopkins GLNs
*Reminder: Johns Hopkins utilizes SRM for Procurement

All delivery addresses are mapped to a specific GLN in a custom


table (table also includes customer number):

Real Experience. Real Advantage.


126
[ GS1 at Johns Hopkins GLNs
*Reminder: Johns Hopkins utilizes SRM for Procurement

SRM users create shopping carts/requisitions using a Delivery


Address Number. The associated GLN and Customer Number is
sent to the vendor.

Johns Hopkins uses GHX for much of the PO and Invoice


transmissions. Currently, 28 vendors receive the Johns Hopkins
GLN; 10 use the GLN exclusively.

Only Delivery Addresses are set up with GLNs at this time. Invoice
addresses, Purchasing Department address do not have associated
GLNs.

Real Experience. Real Advantage.


127
[ GS1 at Johns Hopkins GTINs
Johns Hopkins has created a holding table for material GTIN
information. This information has not yet been imported to
the Johns Hopkins Material Master records.

Real Experience. Real Advantage.


128
[ GS1 at Johns Hopkins GTINs
Vendor barcoding of GTINs is not yet standardized
The GTIN Tool Kit has 29 different barcode examples!

St. Jude and other clinical vendors are heading in various


directions!
Real Experience. Real Advantage.
129
[ GS1 at Johns Hopkins GLNs
Cook Medical has announced alignment with GS1!

Real Experience. Real Advantage.


130
[ GS1 at Johns Hopkins Where were headed
Live with GLNs!
Exploring the SAP options for capture and transmission of GTIN
information
Largely awaiting the Healthcare Supply Chain members to align
and communicate
Anticipate a data cleansing effort to consolidate product GTIN
information to the SAP Material Master records (could REALLY
use an SAP load program to do this!)
KPIs for error reduction

Real Experience. Real Advantage.


131
[ How to get Started

1. Contact your GS1 Member Organization for guidance

2. Get familiar with the standards / guidelines


Participate on GS1 implementation projects / team
Download: GS1 System Landscape http://bit.ly/hYVe1y &
GS1 Integrated Communication (ICOM) http://bit.ly/ebjqk6

3. Do a gap analysisyour items vs. GS1 Standards


Focus on key items and facilitiesdont boil the ocean
Build action plans, budgets, and management approval
4. Implement your multi-project action plan
3-5 years
Walk before you can run -- start small, conduct pilot
projects, and learn by doing

Real Experience. Real Advantage.


[
Thank you for participating.
Please remember to complete your evaluation following this session.
For ongoing education on this area of focus, visit the Year-Round
Community page at www.asug.com/yrc ]
[ SESSION CODE: 3102

Real Experience. Real Advantage. 133


[

Appendix
Additional Details

Real Experience. Real Advantage.


Healthcare Value Chain
[ SAP Solutions Supporting GS1 Healthcare Mission
Wholesalers & Hospitals & Healthcare
Manufacturers Pharmacy
Distributors Providers
Retailers

Government Regulations

GS1 Mission SAP Solution Offerings

Reduce medication errors Basis: SAP Auto-ID Enterprise Solution

SAP Auto-ID Enterprise secure Tracking & Tracing solution ,including Product Tracking &
Authentication

Enable global traceability & Documentation of serialized medical products within SAP Patient Management (legal requirement
authentication France)

For advanced authentication, we are looking at partnering with provider in collaboration with major
healthcare manufacturers

Improve supply chain SAP Auto-ID Enterprise Secure Track-and-Trace solution


efficiency SAP SCM product portfolio integrated within SAP Business Suite

GS1 Standards adoption for SAP Auto-ID Enterprise


Automatic Identification & The Object Event Repository (part of SAP Auto-ID Enterprise) is certified by EPCglobal to be
Traceability EPCIS -compliant

Real Experience. Real Advantage. 135


[GLN Uses
GLNs in supply chain operations: The healthcare supply chain can be highly
complex, particularly with products being able to follow multiple routes between the
manufacturer and a hospital. GLNs can be used in such cases to uniquely identify
individual delivery points and the final destination of a product. This information can be
provided in electronic commerce messages as well as appearing on the shipping label in a
data carrier.
GLNs in eCommerce transactions: Use of GLNs is required in many types of
electronic commerce transactions, and is most commonly used in conjunction with
GTINs for purchasing, shipping and invoicing transactions. They can identify suppliers,
purchasers, ship to and bill to locations. GLNs are increasingly important in healthcare
transactions to ensure correct pricing is applied to specific customers and that ordering
and delivery processes can become increasingly efficient, requiring minimal intervention
from clinical staff.
GLNs in data synchronization: When suppliers and their trading partners exchange
item and/or price information about the products they trade, this process is called Data
Synchronization. The information exchanged for data synchronization is non-
transactional and includes the unique product identifier (GTIN) and
additional information such as product descriptions, regulatory
information, sizes and weights. This will ensure resulting purchasing
transactions are based on accurate and complete information.
Real Experience. Real Advantage.
[ GLN Registry for Healthcare
What is the GLN Registry for Healthcare?
Registry of healthcare-related partners and physical and entity locations in the United
States. Each location has been assigned a GLN.
Subscription-based service that provides a comprehensive list of healthcare providers,
suppliers, manufacturers, distributors, GPOs, retailers, clinics, retail and mail-order
pharmacies, etc. in the United States, with their corresponding GLNs (also name,
address, class of trade, and organizational hierarchy)
Electronic catalog of standardized party/location information about healthcare entities
in the United States > single source of truth for location information, enabling
subscribers to access up-to-date, reliable location information for industry partners to
improve the accuracy of their supply chain activities.
Why use the GLN Registry for Healthcare?
Ensures uniqueness
A registered member can go to the Registry to look-up and download any subscribers
location information. Then, by simply cutting and pasting, you can easily update any
customer or suppliers information without having to re-key it.
Alternatively, your IS Department could write a simple interface program to keep it
completely synchronized with the industry database.

Real Experience. Real Advantage.


GLN Registry for Healthcare and the
[ Creation/Assignment of GLNs
Providers:
Providers can submit a spreadsheet with their location hierarchy to the Registry, which assigns GLNs
(that contain an up-to-seven-digit prefix -- there are five Prefix values that are not provider-specific,
and the GLNs for a provider may consist of different Prefixes so, different providers may have GLNs
with the same Prefix).
Optionally, providers can manually enter their GLNs into the Repository once they have one or more
assigned prefixes. The GLN Registry for Healthcare has an automated notification process for
subscribers -- initial or ongoing maintenance generate emails to subscribers of the providers
Repository records. Once the GLNs are entered into the Repository, a spreadsheet can be generated
for loading values in the providers MMIS.
Suppliers
Need an assigned GS1 Company Prefix to be able to create their GLNs, and apply to GS1 for one.
After obtaining a Prefix, they decide how granular their GLN structure will be, and assign GLNs to
their locations, based on their GS1 Company Prefix, GS1 standards, and GLN Allocation Rules.
See the Hopkins, UKY, and Mayo Clinic GLN structures in the Appendix.
Once the company defines or validates its GLNs, it registers them with the GS1 US GLN Registry for
Healthcare, which acts as an index /Yellow Pages directory) to the various suppliers
data pools, which are electronic catalogs in the Global Data Synchronization Network
(GDSN) that contain product and service data). The GDSN also provides
information for sharing data through subscriptions to hospitals and other data
customers, who use the data for sourcing and procurement. Refer to the GDSN
diagram on the next slide for a depiction.
Real Experience. Real Advantage.
[ 2010 GLN Sunrise Goals
The 2010 GLN Sunrise goals enable Healthcare trading partners to be able to
conduct business using GLNs -- and realize their benefits -- by the end of 2010:
GLNs are assigned by location owners (providers, distributors, manufacturers,
GPOs, 3PLs, exchanges, etc.)
GLN hierarchies are defined and maintained by location owners
The GLN Registry for Healthcare is used to facilitate correct location identification
GLNs are used in appropriate business transactions and processes among trading
partners

Real Experience. Real Advantage.


[ GLNs on Order Confirmation IDoc (855)

AG: Sold-to Party (Customer Sold-


to)
RE: Customer (Recipient/Bill-to)
RG: Customer (Payer)
WE: Customer (Ship-to)

Real Experience. Real Advantage.


GLN on Order Confirmation IDoc (855) Sold-to Party
[ (Customer)

Real Experience. Real Advantage.


GLN on Order Confirmation IDoc (855) Bill-
[ to/Invoice Recipient (Customer)

Real Experience. Real Advantage.


GLN on Order Confirmation IDoc (855) Payer
[ (Customer)

Real Experience. Real Advantage.


GLN on Order Confirmation IDoc (855) Ship-to
[ (Customer)

Real Experience. Real Advantage.


[ GLNs on Outbound ASN (856) IDoc

Real Experience. Real Advantage.


[ GLN on Outbound ASN (856) IDoc Ship-to (Customer)

Real Experience. Real Advantage.


[ GLN on Outbound ASN (856) IDoc Sold-to (Customer)

Real Experience. Real Advantage.


[ GLNs on Outbound Invoice (810) IDoc

Real Experience. Real Advantage.


GLN on Outbound Invoice (810) IDoc Invoicing Party
[ (Customer)

Real Experience. Real Advantage.


GLN on Outbound Invoice (810) IDoc Buyer
[ (Customer)

Real Experience. Real Advantage.


GLN on Outbound Invoice (810) IDoc Invoice
[ Recipient (Customer)

Real Experience. Real Advantage.


[ GLN on Outbound Invoice (810) IDoc Payer (Customer)

Real Experience. Real Advantage.


GLN on Outbound Invoice (810) IDoc Sales Org
[ (Customer)

Real Experience. Real Advantage.


[

SAP Support for


Global Data Synchronization

Real Experience. Real Advantage. SAP


Inaccurate Product Data Increases Costs, Lowers
[ Revenue and Decreases Customer Satisfaction
Redundant, inconsistent, and fragmented data management increases costs and limits operational efficiencies

Inefficient Product Data Management


Distributed, disconnected global product
data management
Redundant data entries across the
business network

Lacking Global Standards


Non-standard global product coding
policies and processes
Inaccurate Product & Price Information
Inability to enforce data management
standards locally Unable to provide consistant, accurate
information to trading partners
Incorrect orders, shipments, and claims increase
costs, impact patient care and employee
satisfaction

Real Experience. Real Advantage.


Accurate, Consistent Data Across the Business Network
[ Lowers Costs, Improves Results
Consistent, timely and accurate product data synchronized with trading partners create efficiencies across the
entire business network
Efficient Data Administration
Improve order processing, item
administration and new trading partner
on-boarding
Reduce data management efforts and
costs, ensure timely accurate data

Globally-Accepted Standards
Global product coding policies, processes
Timely, Accurate Information Updates
and guidelines Reduce item data issues in procurement processes
Enforceable global standards ensure local (e.g., UOM and pricing changes)
compliance Improve process efficiency and transparency for
logistics, distribution and stock via consistent
product coding across the business network
Right product, med, or equipment for the right
patient, at the right time,
Real Experience. Real Advantage.
[ Aligning stakeholders to achieve Global Data
Synchronization
Effective Global Data Synchronization requires alignment between several stakeholders with differing responsibilities

CIO Product Data Mgmt. Data Quality Mgmt. GDS Coordinator


Extract and Enrich
Enterprise Data Exchange Trade Item and
Product and Price Ensure Data Quality
Management Price Information
Information
How do I align our internal data How do I establish global How do I reduce the cost of How do I identify and resolve
management processes with synchronization standards & bad product data with trading errors and exceptions quickly
global data standards? ensure compliance? partners? and efficiently?

Percentage of item data Enterprise GS1 Compliance to GS1 rules Exceptions as a % of total
compliance with GS1 subscription guidelines Validation rules to enable item updates
Total cost of data synch Compliance with coding data quality framework Error rate time to
errors and exceptions standards resolution

Real Experience. Real Advantage.


Global Data Synchronization supports efficient
[ collaborative processes
Global Data Synchronization delivers the foundation for effective Business Network Collaboration

CIO Product Data Mgmt. Data Quality Mgmt. GDS Coordinator


Extract and Enrich
Enterprise Data Exchange Trade Item and
Product and Price Ensure Data Quality
Management Price Information
Information

Establish Define Define User & Trade Manage


Enrich
IT Connection GDSN Validation
Product Data
Partner Validations/
GDSN Framework Rules Profiling Exceptions
Create
New Maintain &
Research & Development Product Update Price
Informatio Data
n
Maintain & Maintain
Product Management Update Item Extract Price
Price
Data Information
Doc.

Extract Publish GS1


Data
Sales Product
Validation
Product & Price
Information Information

Trade Partner Accept Reject Review

Real Experience. Real Advantage.


[ Extract and Enrich Product and Price Info
SAP Solution

SAP solution
Define Create New Extract
GDSN Product Product
Maintain Ensure ongoing deployment and use of the latest version
Price Doc. of the GS1 standard
Framework Information Information

Maintain & Define attribute framework and processes for mapping of


Extract Price
Update Item
Information product and price data to GS1 compliant formats
Data

Establish Maintain & Enrich and maintain attribute values for trade items
Enrich
Connection Update Price
Product Data
GDSN Data Extract pricing from SAP ERP backend (requires
customer project work)

SAP differentiators

Up-to date: Regular upgrades ensure GS1 compliance

Usability: Simple trading partner and target market maintenance

Flexibility: Quickly adapt to changing requirements of the GS1 standard and trading partners

Furture Proof: In line with new GS1 standard for price synchronization

Real Experience. Real Advantage.


[ Extract and Enrich Product and Price Info
Define GDSN Framework
Define GDSN Extract Product Maintain Price
Define GDSN Framework enables Consumer Products manufacturers to establish Framework Information Doc.

GS1 compliant standards for product item data management.


Extract Price
Information

Process overview Enrich Product


Data

1 2 3
Attribute Target Market and
Gather Inputs Mapping
Statistical Modeling Publish Forecast
Framwork Business Partners

Predefined GS1 Use graphical mapping Quickly onboard new


attributes and extensions tool target markets

Create and maintain Define complex Use role based business


additional attributes mappings in xslt or partner model
ABAP
Create and maintain Enable multiple info
extensions Set common default providers per company
values
Set-up trading partner
specific attributes for Consolidate or branch
each trade item data

Real Experience. Real Advantage.


[ Extract and Enrich Product and Price Info
Extract Product Information
Define GDSN Extract Product Maintain Price
Extract Product Information enables Consumer Products companies to extract Framework Information Doc.

data from a source system to initiate the synchronization process and ensure
consistent, accurate data across the business network Extract Price
Information

Process overview Enrich Product


Data

1 2

Initial Load Delta Load

Determine relevant Determine message type


product information
Decide on message size
Set import criteria
Set upload frequency
Align with mapping

Extract simple and


complex hierarchies

Manual or batch load

Real Experience. Real Advantage.


[ Extract and Enrich Product and Price Info
Extract Price Information
Define GDSN Extract Product Maintain Price
Extract Price Information enables Consumer Products companies to extract data Framework Information Doc.

from an SAP ERP system to initiate the synchronization process and ensure
consistent, accurate data across the business network Extract Price
Information

Process overview Enrich Product


Data

1 2

Initial Load Delta Load

Use PRICAT extraction to get GDS relevant price


information from an SAP ERP system

All prices and the appropriate condition sets

sequence information needs to be added

Real Experience. Real Advantage.


[ Extract and Enrich Product and Price Info
Enrich Product Data
Define GDSN Extract Product Maintain Price
Enrich Product Data allows Consumer Products companies to store and maintain Framework Information Doc.

synchronization specific attributes to ensure compliance with trade partner and


GS1 requirements Extract Price
Information

Process overview Enrich Product


Data

1 2

Establish data
Maintain data
foundation

Align with mapping Store initial values

Set default values in GDS Store images


console
Create trade items for
Set up workflows e.g. for multiple target markets
maintenance and approval

Determine access
authorization

Limit visibilty

Real Experience. Real Advantage.


[ Extract and Enrich Product and Price Info
Maintain Price Document
Define GDSN Extract Product Maintain Price
Maintain Price Data allows Consumer Products companies to store and maintain Framework Information Doc.

price relations with trade partners together with price components and price types
Extract Price
Information

Process overview Enrich Product


Data

Maintain Price
document

Align trade items to


conditions and partner

Select, deselect , add and


maintain conditions

Store price document

Real Experience. Real Advantage.


[Ensure Data Quality

Create and enforce data validation rules to ensure compliance to


internal and external data standards

Real Experience. Real Advantage.


[ Ensure Data Quality
SAP Solution

SAP solution

Manage data quality within a framework to ensure local


Define
Validaition
Data compliance with global standards
Validation
Rules
Validate product data fixes and new product data updates
against GS1 rules

SAP differentiators

Integration: Manage data quality integrated with core business processes

Quality: Establish rules for product item data validation at each process step

Consistency: Ensure consistent use of trade item information

Real Experience. Real Advantage.


[ Ensure Data Quality
Define Validation Rules

Define Validation Rules enables Consumer Products companies to set up of a data Define
Data
quality framework to ensure compliance to GS1 and company internal quality Validaition
Validation
Rules
standards

Process overview

1 2

Rule Set-up Rule Deployment

GS1 rules delivered as Rules can be deployed


pre-defined content per role

Set-up of simple For automated


company specific rules processes
directly in MDM
For use in workflows
Complex rule
development in JAVA

Real Experience. Real Advantage.


[ Ensure Data Quality
Data Validation

Data Validation ensures compliance to GS1 and internal data quality rules Define
Data
Validaition
Validation
Rules

Process overview

1
Use of Validation Data Access
Rules Control

Automatic validation of Restrict manipulating of


items during data attribute values
extraction
Restrict operations
Manual role based access
validation
Limit visibility
Forced validation prior to
registration or publication Data approval steps

Real Experience. Real Advantage.


[Exchange Trade Item and Price
Information

Manage the publication process

Real Experience. Real Advantage.


[ Exchange Trade Item and Price Information
SAP Solution

SAP solution

Leverage workflows and process automation to flag


User & Trade Manage errors and exceptions for routing and fast resolution
Partner Validations/
Profiling Exceptions Control level of automation per trade partner

Manage effective, timely communication towards the data


Publish GS1 pool and trading partners
Product & Price
Information

SAP differentiators

Automation: Manage item synchronization via automated workflows and exception processes

Compliance: Exchange price using the GS1 standard

Measurement: Track and manage error and exception rates against other business KPIs

Real Experience. Real Advantage.


[ Exchange Trade Item and Price Information
Manage Validation Exceptions
Manage Validation Exceptions enables Consumer Products companies to run data User & Trade Manage
Partner Validations/
synchronization as automated processes with minimal manual interference Profiling Exceptions

Publish GS1
Process overview Product & Price
Information

1 2 3
Workflow Automation
Error Handling
Handling Exceptions

Approve and Accept Trigger correction Identify owner of


product publication and processes erroneous trade items
registration requests
Handle modification Process log files
Fill in missing attributes requests
Process Log (GTIN,
Mass deletion of Validation, Mass Delete,
workflows Co-Relation Manager in
Log)
Worklfow identification
by item

Real Experience. Real Advantage.


[ Exchange Trade Item and Price Information
User & Trade Partner Profiling
User & Trade Partner Profiling enables Consumer Products companies to automate User & Trade Manage
Partner Validations/
global data synchronization according to different trade partner criteria. Profiling Exceptions

Publish GS1
Process overview Product & Price
Information

1 2
Set Trade Partner
Set User Roles
Profiles

Switch on automatic Authorization for


initial publication per publication operations
trade partner per TM, Brand, Info
Provider etc
Use predefined criteria
like brand, target markte Define Uis for
or info provider publication only

Define own criteria for Approval and publication


publication workflows

Real Experience. Real Advantage.


[ Exchange Trade Item and Price Information
Publish GS1 Product and Price Information
Publish GS1 Product and Price Information allows Consumer Products companies User & Trade Manage
Partner Validations/
to manage complex publication and registration processes for trade items and Profiling Exceptions
prices

Publish GS1
Process overview Product & Price
Information

1 2

Registration Publication

Automatic registration Automatic initial publication


after data extraction by predefined criteria

Manual and workflow Automatic publication of


based registration modified/corrected items

Manual/workflow guided
publications

Trade partner pre- selection


in manual publication

P2P catalogue publication

Real Experience. Real Advantage.


[

SAP Solutions for Auto-ID and Item


Serialization

Real Experience. Real Advantage. SAP


[ SAP Solutions for Auto-ID and Item Serialization
Product Electronic
Returnable Parts
tracking Promotion proof
transport Assembly
and management of delivery
items Tracking
authentication (EPOD)

SAP OER* EPCIS**-compliant


Query interface

Auto-ID repository
Legacy Event management analytics
Process Security services
integration (PI)

Capture interface EPCIS-compliant

Trading Partners

*SAP Object Event Repository


SAPReal
2008 Experience.
/ Page 175 Real Advantage. **Electronic Product Code Information Serv
SAP Solutions for Compliance with Item Serialization
[ Regulation and Mandates
It can be RFID but it doesnt have to be
You can use various Auto-ID capture and sensor integration technologies,
as well as ERP backend integration options to implement item serialization

Capturing Integrating Auto-ID into


Instance-serialized data Business Processes
RFID ERP integration
Linear Barcode Delivery integration
2-D Matrix Barcode [ECC200] Production order integration
Sensors Kanban integration
SAP
Solutions ERP integration EhP 4 upwards
for IUID Process integration
Auto-ID Central Serialization repository
Automation and
Without line-of-sight data capture
Item Universal Traceability
Additional process integration
Remote data capture Unifying
Data carried by data/ asset serialization Is possible with customization
information spaces in central
You can also leverage SAP PI
repositories
Verification at source Single
To point
connectof access for business
to your
network
legacydata discovery & analysis
systems
Single point of consolidated reference for
object lifecycle tracking and analysis

Real Experience. Real Advantage.


Solution Scope SAP Solution for Auto-ID and Item
[ Serialization

Situatio Acti
nal on
Insight

AII AII AII


DM DM DM
Embedded

Real Experience. Real Advantage.


Solution Scope SAP Solution for Auto-ID and Item
[ Serialization

Situatio Acti
nal on
Insight

AII AII AII


DM DM DM
Embedded

Real Experience. Real Advantage. SAP


[ Connectivity Options
SAP Object Event Repository
Cell Phones
SAP Auto-ID
Infrastructure

EPCIS
Tracking devices
and systems

SAP Supply Chain


Event Management

EPCIS

EPCIS Interfaces SAP or non-SAP


Web Services: Capture, Poll Patient Management
SAP Process Integration Clinical System
Non-EPCIS Interfaces
File upload Partners OER
IDoc, RFC, XML Regional OER

Real Experience. Real Advantage. SAP


[ Local and Global Object Event Repositories
Supplier Goods Flow Hospital

Events Flow Arrive


Unpack
Reservation
Disaggregation
Manufacture Shipping Notification Packing
Pack Return
Ship Authenticate
Authenticate
Dispensing Dispensing

Suppliers OER Hospital OER


(local) (local)

Regional / National OER


e.g., EFPIA (global)

Real Experience. Real Advantage.


[ Enabling Traceability at Hospital
1. Apply for GS1 Company Prefix if one is not already assigned, and define numbering schemes, like
GTINs
2. Map business processes and identification schemes into GS1 EPCIS standard and extensions, like
custom business steps, locations, disposition codes
3. Define data-sharing standards and scenarios among Hospital OER and external systems or OERs
Suppliers or distributors systems or OER
Regional or national OER
Electronic Healthcare Record systems
4. Integrate equipment for automatic traceability (fixed scanners, mobile devices ) with OER
5. Set-up a system landscape
Clinical system (SAP or 3rd party)
Patient management system (SAP or 3rd party)
SAP Auto-ID Infrastructure for smooth integration for tracking equipment, scanners and
mobile devices
SAP Object Event Repository used as local GS1 EPCIS repository
6. Start with smaller scenarios and upscale them
Tracking of different objects: blood samples, implants, documents, devices, medications
Volume of tracked objects
Collaboration scenarios based on traceability data
7. Provide feedback to GS1 EPCIS group for Global Traceability Standard in Healthcare

Real Experience. Real Advantage. SAP


[Overview of Business Locations
Company Code
Nursing 0370001
Unit
Site Sublocation Extension
Central Pharmacy
Pharmacy Nursing Unit

RIGHTS
RIGHTS
Policies

Company Code
urn:epcglobal:fmcg:loc:0370000000028.Packaging
0370000
Site Sublocation
Extension
Production
Packaging
Shipping
Real Experience. Real Advantage. SAP
[ Unit Dose Quantity/Tracking of Partial Quantities
Serialized/batch managed unit can be disaggregated before
consumption
Pills from one blister pack can be dispensed to several patients
Single pills are associated with serialized daily dose box, which is
tracked until dispensed
Partial quantities of serialized unit may be mixed during hospital
pharmacy production(e.g., compounds). The resulting batch GTIN is
tracked until dispensing, thus relating the patient and ingredients.
Disaggregated quantity is posted as physical unit of measure, not
as number of pills, because one pill could be divided into 2 or
more parts
Approach with unit of measure also works for liquids dispensed
in partial quantities or used in hospital Pharmacy
production (e.g., for hyperalimentation solutions)

Real Experience. Real Advantage. SAP


[ Overview of Medication Track-and-Trace Process Steps
SAP Object Event Repository with SAP Event Management (local OER at Hospital)

3. Medication
2. Medication 4. Medication 5. Medication 6. Multi-
1. Medication Prescribed,
Received at Received at Dispensed to dimensional
Lifecycle Picked, Sent to
Hospital Nursing Unit Patient Reporting
RX
Manufacturer, Unload with EPC Prescription is Receipt of Alert if All patients who
Logistics Service matching created in medications is dispensing received pills
Providers, Optional check Clinical system, automatically timeline has from certain
Distributors, of traceability followed by registered at passed packaging
Wholesalers history in local case-related Nursing Unit Patient / drug (SGTIN), GTIN
replicate OER material match or batch
medication requisition in performed All medications
lifecycle HIS that one patient
Quantity
milestones to Medication received (should
corrections
global repository picked at match MAR)
recorded
Shipping Central
Notification is Pharmacy and
replicated from sent to Nursing
Wholesaler local Unit
repository to Expected events
Hospital local for dispensing
repository created

Real Experience. Real Advantage. SAP


[ Medication Tracking Overview
SAP Object Event Repository with SAP Event Management (local at Hospital)

3. Medication
2. Medication 5. Medication 6. Multi-
1. Medication Prescribed, 4. Medication
Received at Dispensed to dimensional
Lifecycle Picked, Sent to Received at Unit
Hospital Patient Reporting
RX
Manufacturer, Delivery Prescription is Receipt of Alert generated All patients
Logistics Service checked against created in medications is if dispensing whoreceived
Providers, Advanced Clinical system, recorded timeline has meds from
Distributors, Shipping followed by automatically at passed certain packaging
Wholesalers Notification case-related Unit Patient / drug (SGTIN) or from
replicate Goods receipt material match certain batch
medication entered and requisition in performed (GTIN/batch)
lifecycle event recorded HIS All Medications
Quantity
milestones in in local Medications received by a
corrections
global repository repository picked at patient (should
recorded
ASN is Central match MAR)
replicated from Pharmacy and
Wholesaler s transferred to
local repository Unit
to Hospital s Expected events
local repository for dispensing
are created

Real Experience. Real Advantage.


[ Patient Tracking Overview
SAP Object Event Repository with SAP Event Management (local at Hospital)

1. Patient 2. Patient
Admission Transfer

Patient-id Nurse transfers


number from the patient to
HIS is printed on another room,
wristband and scans
Case created in patient-id and
HIS location number
Patient assigned Patient/room
to room matching is
performed
Case-id and
patient-id
replicated from
HIS to Hospital
local repository

Real Experience. Real Advantage.


[ Drug Anti-Counterfeiting Overview
SAP Object Event Repository with SAP Event Management (Local / Global)

1. Authentication 2. Authentication
Check Request Check Response

Scan one or more Status check is


Medication id (serial performed against
numbers) serial number
Authentication codes Authentication check is
embodied into performed against
Medication packaging authentication code(s)
(e.g. Copy Detection Result is added to
Pattern) Medication lifecycle
Send serial number and history in Global
optional Repository
authentication code(s)
to Global Repository

Real Experience. Real Advantage.

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