Republic of the Philippines

PROVINCE OF SURIGAO DEL SUR

SURIGAO SUR DETENTION AND CORRECTIONAL CENTER

Provincial Warden Office

F R O N T L I N E S E R V I C E S:

Visitation Service

Issuance of Certificate of Detention

Accreditation of Jail Ministry

Commitment of Inmate

Release of Inmate

Request for Clearance to Conduct Paralegal Activities in Jail

Visitation Service

Schedule of Availability of Service:

Monday No visitation
Tuesday to Friday - 1:00 PM 5:00 PM
Saturday & Sunday 9:00 AM 11:00 AM and 1:00 PM 5:00 PM

Who May Avail of the Service:

Spouse, parent, child, sibling, relative or friend of the inmate

What Are The Requirements:

Valid Identification Card or Community Tax Certificate

Duration: 25 - 30 minutes

No fee, charge or payment for the service/s.

How to Avail of the Service:

Step Applicant/Client Service Provider Duration of Person In Form

Activity Charge
1 Proceed to the Desk Desk Officer issue Visitors Form 2 minutes Desk Officer Visitors
Officer Area to secure Form
Visitors Form
2 Submit the Receive and evaluate the identity of the 2 minutes Desk Officer
accomplished form to Visitor and issue Temporary
the Desk Officer Control/Visitors Tag and stamp jail seal
and or Visitor on the right hand of the
visitor
3 Proceed to the Search Visitor is subjected to body search and 5 to 10 minutes Searcher
Area for frisking, search his/her belongings
and other SOPs on Jail
Visitation. Items such as money, jewelries, cellular Property
phones, etc. are to be kept by the Jail Custodian
Property Custodian who will issue Property
Control Tag
4 Proceed to the Visiting Provide the Visitor with a short briefing on 5 minutes Duty Officer/
Area basic jail rules and regulations Visiting Area
Personnel
5 Upon termination of Return the personal belonging/s of the 2 minutes Property
visiting time, proceed to visitor Custodian
the Property Custodian
and surrender the
Property Control Tag
6 Proceed to the Desk Check the presence of stamp of jail seal or 2 minutes Desk Officer
Officer to Claim I.D. the word VISITOR on the right hand of
the visitor before allowing the person to
go out
END OF TRANSACTION
Issuance of Certificate of Detention

Schedule of Availability of Service:

8:00 AM 5:00 PM; Monday to Friday without noon break

Who May Avail of the Service:

Members of immediate family of an inmate
Legal Counsel
Bondsman

What Are The Requirements:

Request letter

Duration: 30 - 35 minutes

Fee depends on the approved Ordinance from the Sangguniang Panlalawigan. Payment is made to the Provincial
Treasurer. No ordinance no payment, fee or charge for the service.
How to Avail of the Service:

Step Applicant/Client Service Provider Duration of Person In Form

Activity Charge
1 Proceed to the Jail Provide the applicant with the form CD
Admin/Records Section and 3 minutes Records Officer Applicatio
secure application form n form
2 Submit the accomplished Receive and review the application form Warden or
form 2 minutes Deputy warden
3 Retrieve inmates record from file 5 to 10 minutes Records Officer

4 Inform the applicant to proceed to the

Provincial Treasurers Office and pay the 2 minutes Records Officer
necessary fee.
5 Proceed to the Provincial Prepare the Certificate of Detention
Treasurers Office. 5 minutes Records Officer

6 Pay the fee PTO issue Official Receipt 5 minutes Provincial

Treasurer
7 Proceed to the jails Type the OR number in the Certification
Admin/Records Section and 3 minutes Records Officer OR
show the OR
8 Records
Warden signs the Certificate of Detention 2 minutes Officer/Warden/

9 Receive the Certificate of Issue the Certificate of Detention to the 2 minutes Records Officer
Detention Client
END OF TRANSACTION
Accreditation of Jail Ministry

Schedule of Availability of Service:

9:00 AM 5:00 PM; Saturday and Sunday without noon break

Who May Avail of the Service:

Religious groups or individual

What Are The Requirements:

Request letter

Duration: 50 - 60 minutes

No fee, charge or payment for the service/s.

How to Avail of the Service:

Step Applicant/Client Service Provider Duration of Person In Form

Activity Charge
1 Present valid ID at the Gate Supervisor verifies the ID, issue
Gate Officer and fill up visitors pass and stamps jail seal 3 minutes Gate Supervisor
entries of the log book VISITOR at the right hand of the client.
and inform the Gate Instruct the client to proceed to the
Supervisor of the purpose Deputy Warden for Admin.
2 Client submit letter Provincial Warden assesses the letter Deputy Warden
request in writing request and purpose of the client if the 5 minutes for Admin .or
addressed to the Warden schedule is available and/or recommends Provl. Warden
Thru the DWAdmin. modification on the request
3 Client waits If the client and the Provl. Warden Provl. Warden MOA
arrived with a final agreement, a memo 10 minutes Or Deputy Or
Random of Agreement/Understanding is Warden for MOU
prepared Administration
4 Client agree to the Client thru the recommendation of the
agreement and affix DWA now proceed to the Wardens Office 15 minutes Warden/DWA
signature in the MOA or for the formal signing of the MOA/MOU
MOU
5 Client can now start with DWA issue identification cards to the
the request for jail client/s and brief client/s with the 20 minutes DWA
ministry according to the existing jail rules and regulations
MOA/MOU
6 Client returns the visitors DWA informs the gate officer 3 minutes
pass to the Gate Officer regarding the service that will be DWA
provided by client
END OF TRANSACTION
Commitment of Inmate

Schedule of Availability of Service:

8:00 AM 5:00 PM; Monday to Friday without noon break

Who May Avail of the Service:

Any person-in-authority who is issued a commitment order by any court of law.

What Are The Requirements:

Mandatory:
1. Commitment Order issued by the court duly signed by the Hon. Judge or Clerk of Court with dry Seal

Necessary:
1. Medical Certificate
2. Turn-over Form
3. Information
4. Certificate of Detention

Duration: 10 15 minutes (per inmate)

No fee, charge or payment for the service/s.

How to Avail of the Service:
Step Applicant/Client
1 Committing Officer will
present valid ID at the
Gate Officer and fill up
entries of the log book and
leave firearm if any, with
the Gate Supervisor
2 Committing Officer
proceeds to the Desk
Officer on duty and present
the documentstogether
with the inmate in tow
usually in hand cuff
3 Records Officer receives the documents
Service Provider Duration of Person In Form
Activity Charge
Gate Supervisor verifies the ID presented 3 minutes Gate
of the committing officer Supervisor
Desk Officer examines the documents 2 minutes Records Officer
presented, if in order, DO accompanies
the Committing Officer to the Records
Officer to hand in the documents and the
corresponding inmate for commitment
3 minutes Records Officer
presented and assigns the inmate to a
cell and conduct searching procedures on
inmates personal belonging/s.
END OF TRANSACTION
Release of an Inmate

Schedule of Availability of Service:

8:00 AM 5:00 PM; Monday to Friday without noon break

Who May Avail of the Service:

Any person (court officer) who is issued a release order by the committing court.

What Are The Requirements:

1. Release Order with the Criminal Case Number appearing in the records file of subject inmate
2. Corresponding Information Sheet for comparison

Duration: 2 hours

No fee, charge or payment for the service/s.

How to Avail of the Service:

Step Applicant/Client Service Provider Duration of Person In Form

Activity Charge
1 Court Officer present valid Gate Supervisor verifies the ID presented 2 minutes Gate
ID at the Gate Supervisor
2 Court Officer proceeds to Records Officer receives the release order 2 minutes Records
the Records Office and presented by the court officer Officer
hand in the release order
issued by the Presiding
Judge
3 Records Officer examines the documents as 30 minutes Records
to authenticity. Examines and review the Officer
inmates records on file for any pending
case. Verify with the issuing Court.
4 If inmate has no other pending case/s 30 minutes Records Certificate of
based on file, a certificate of discharge is Officer Discharge
issued and he/she is now free to leave the
jail premises.
END OF TRANSACTION
Request for Clearance to Conduct Paralegal Activities in Jail

Schedule of Availability of Service:

8:00 AM 5:00 PM; Monday to Friday without noon break

Who May Avail of the Service:

1. Students who wants to conduct paralegal activities in jail as a part of school requirement; and
2. Individuals or cause oriented groups desirous in helping inmates hasten the litigation process and fast track their release.

What Are The Requirements:

For students recommendation letter from the Dean of the School noted by the President.
For individual or cause oriented groups letter request, clearly stating their purpose and schedule.

Duration: 2 hours

No fee, charge or payment for the service/s.

How to Avail of the Service:

Step Applicant/Client Service Provider Duration of Person In Form

Activity Charge
1 Client submits formal Hand carried request follow the usual 3 minutes Gate Supervisor
request in writing procedure observed at the gate. Gate
addressed to the Supervisor will refer the client to the ,
Provl. Governor, thru Deputy Warden for Admin./ Paralegal
the Warden. Client may Section.
hand carry or send For mailed or faxed letter request, once 5 7 days C, Paralegal
letter by mail or fax received it will be acted upon and Section
response will be sent to the client
2 Client proceeds to the Paralegal Section will assess the request 5 minutes C, Paralegal
Paralegal Section that it is not in conflict with other groups Section
and forward favorably the letter to
the Provincial Warden.
3 If the Warden approves, the Paralegal 30 minutes C, Paralegal MOA
Section and the Client prepare the Section Or
Memorandum of Agreement or MOU
Understanding
4 Client proceeds to the Client is oriented by the Paralegal 30 minutes Warden/C,
Wardens Office Section on jail rules and regulations and Paralegal Section
assist the client and Warden in the
signing of MOU or MOA
5 Client can now conduct Paralegal Section furnish the Officer of
paralegal activities the Day and the
Gate Officer for clients schedule.
END OF TRANSACTION
 CLIENT FEEDBACK FORM

Name (Pangalan) :

Address (Tirahan):

Contact Number (Telepono/Cellphone):

Office/Department (Opisina/Departamento)

Comments/Feedback on our Services (Komento Tungkol sa Aming Serbisyo)

Complaint/s/Problem Encountered During Your Transaction in Our Office (Reklamo o Problema tungkol sa naranasan
sa mga kaukulang transaksiyon na ginawa mo dito sa aming opisina):

When did it happen?/Kailan po nangyari?

Would you like our written reply on our action taken with regards to your complaints? (Nais niyo po bang sagutin
kayo sa pamamagitan ng sulat kung ano ang aming naging aksiyon hinggil sa iyong reklamo?)

YES (Oo) NO (Hindi)

Signature Petsa
 Definition of Terms:
(NOTE: the following are defined as they are operationally used in the Bureau)

Public Safety involves the prevention of and protection from events that could endanger the safety of the general public from
significant danger, injury/harm, or damage, such as crimes or disasters (natural or man-made).

Safekeeping the temporary custody of a person under detention for his/her own protection, safety or care; and that of the
community.

Development a gradual process of advancement or growth through the use of series of interrelated activities such as exercises,
trainings or group dynamics for the purpose of refining or transforming a person into a useful and productive individual.

Professionalization aim of RA 9263; an act providing for the professionalization of the Bureau of Fire Protection (BFP) and the
Bureau of Jail Management and Penology (BJMP), amending certain provisions of RA 6975. (See full text of the
law).

Clientele the inmates, visitors and guests of the jail. (Jail context
only).

Longevity Pay corresponding increase in the amount of salary for every five (5) years continuous service in the government
under existing laws whose grant are computed on the rate of base pay.

Paralegal refers to the task undertaken by a BJMP personnel whose primary function is to help the inmates in the disposition of
their cases filed in courts and other interrelated agencies that has jurisdiction over them.

Shopping a method of procurement of goods whereby the procuring entity simply requests for the submission of price
quotations for readily available off-the-shelf goods or ordinary/regular equipment to be procured directly from suppliers of known
qualification. (See Sec. 52, IRR of RA 9184).

Direct Contracting also known as single source of procurement of goods that does not require elaborate bidding documents.
The supplier is simply asked to submit a price quotation or pro-forma invoice together with the conditions of sale. The offer may
be accepted immediately or after some negotiations. (See Sec. 50, IRR of RA 9184).

Adjudication - to make an official decision about a problem or dispute.

- means an Agency proves for the formulation of a final order.
DCA Deputy Chief for Administration

DCO Deputy Chief for Operations

CDS Chief Directorial Staff

Jail Officer uniformed personnel of the BJMP; non-commissioned jail officer

RCA Replacement Clothing Allowance

HRRM Human Resource and Records Management

RMD Resource Management Division

HRD Human Resource Division

MWD Morale and Welfare Division

OB Official Business

RO Regional Office

SAO Supply Accountable Officer

SO Special Order

NP- Neuro-Psychiatric

GO General Order

SARO Special Allotment Release Order

NCA Notice of Cash Allocation

CS Career Service

OBR Obligation Request

RD Regional Office

RSBS Retirement and Separation Benefit System