User Manual

1K Online UPS
For Dual-mains Input

Uninterruptible Power Supply System

..... 4 2-2.................................................................................. TROUBLESHOOTING ......... IMPORTANT SAFETY WARNING ............................ 3 2...................................................................................... Transportation ........................................................ Preparation .................................................. 7 3-2................................................................................................................................................................ 14 5.................. Button operation ............. LCD display wordings index ....................................................................................................................................................................................................................................................................................... OPERATIONS....................................Table of Contents 1........................................................... 4 2-1........................................................................................................ 7 3-1... 12 3-7................... service and faults ... 2 1-3.................................. Rear panel view.................................................. STORAGE AND MAINTENANCE....... 4 3.................................................................. 16 6...... 9 3-5.............. INSTALLATION AND SETUP .............................. 13 4........................ Setup the UPS ........... 9 3-4............. Audible Alarm .................................................................. Installation ........................................................................................................................................ Maintenance........................................................... 2 1-4............................ 13 3-8............... 2 1-5.......... 10 3-6............................................................... Operation ...................... 17 1 ................................. 2 1-2... Faults Reference Code............................................................................................................... SPECIFICATIONS ................................................................................................................... LCD Panel . 2 1-1.......... 8 3-3........................ Operating Mode Description ............................ Warning indicator .. UPS Setting .................................

 When installing the equipment.5mA. Preparation  Condensation may occur if the UPS system is moved directly from cold to warm environment.  Do not block ventilation holes in the UPS housing. CE-marked power cables to connect the loads to the UPS system. 1-4.1. Operation  Do not disconnect the mains cable on the UPS system or the building wiring outlet (shockproof socket outlet) during operations since this would cancel the protective earthing of the UPS system and of all connected loads. the mains cable of your computer) to connect the UPS system to the building wiring outlet (shockproof outlet). it should ensure that the sum of the leakage current of the UPS and the connected devices does not exceed 3. Transportation  Please transport the UPS system only in the original package to protect against shock and impact.  Place cables in such a way that no one can step on or trip over them. 1-1. 2 .  Do not install the UPS system where it would be exposed to direct sunlight or near heater.  Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system.  In order to fully disconnect the UPS system. The UPS system must be absolutely dry before being installed.  Do not install the UPS system near water or in moist environments. Installation  Do not connect appliances or devices which would overload the UPS system to the UPS output sockets. Save this manual properly and read carefully the following instructions before installing the unit. 1-2. Important Safety Warning Please comply with all warnings and operating instructions in this manual strictly. Do not operate this unit before reading through all safety information and operating instructions carefully. CE-marked mains cable (e.  The UPS can be operated by any individuals with no previous experience. internal current source (batteries). Please allow at least two hours for the UPS system to acclimate the environment.  Please use only VDE-tested.  Please use only VDE-tested. 1-3. The UPS output sockets or output terminals block may be electrically live even if the UPS system is not connected to the building wiring outlet. first press the OFF/Enter button to disconnect the mains.  The UPS system features its own.  Prevent no fluids or other foreign objects from inside of the UPS system.g.

 Do not open or destroy batteries.  Do not attempt to dispose of batteries by burning them.1-5. install the same number and same type of batteries. Maintenance. This could cause battery explosion.  Please replace the fuse only with the same type and amperage in order to avoid fire hazards.  Caution . please verify that no voltage is present!  Batteries may cause electric shock and have a high short-circuit current.  Only persons are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations. It may be toxic. components inside the UPS system are still connected to the battery and electrically live and dangerous.  Do not dismantle the UPS system. Unauthorized persons must be kept well away from the batteries. Please take the precautionary measures specified below and any other measures necessary when working with batteries: -remove wristwatches. 3 . Hazardous voltages may occur between the battery terminals and the ground.risk of electric shock. Repairs may be carried out only by qualified maintenance personnel. Before touching.risk of electric shock.  Caution .  Before carrying out any kind of service and/or maintenance. rings and other metal objects -use only tools with insulated grips and handles. Escaping electrolyte can cause injury to the skin and eyes. service and faults  The UPS system operates with hazardous voltages.  When changing batteries. Even after the unit is disconnected from the mains (building wiring outlet). disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS-capacitors. The battery circuit is not isolated from the input voltage.

Rear panel view IEC Type Schuko Type India Type NEMA Type 1. UPS will provide power to connected devices. Output receptacles 2.2. Be sure that nothing inside the package is damaged. 4 . Input circuit breaker 4. 2-1. Modem/Phone line/Network surge protection 6. Please keep the original package in a safe place for future use. three-wire. Setup the UPS Step 1: UPS input connection Plug the UPS into a two-pole. grounded receptacle only. you can schedule UPS shutdown/start-up and monitor UPS status through PC. During power failure. please inspect the unit. Step 3: Communication connection RS-232 port Intelligent slot To allow for unattended UPS shutdown/start-up and status monitoring. AC input 3. Installation and setup NOTE: Before installation. With the monitoring software installed. connect the communication cable one end to the RS-232 port and the other to the communication port of your PC. External battery connection (only available for L model) 5. Step 2: UPS output connection Simply plug devices to output sockets. Intelligent slot 2-2. Avoid using extension cords.

into the slot complete installation. Step 5: Turn on the UPS Press the ON/Mute button on the front panel for two seconds to power on the UPS. Click ViewPower software icon and then choose your required OS to download the software. it will provide advanced communication and monitoring options. To external battery To external battery 5 . Step 7: External battery connection Follow the below chart to make external battery connection. near the clock. If not. 4. Step 6: Install software For optimal computer system protection. Step 4: Network connection Network/Fax/Phone surge port Connect a single modem/phone/fax line into surge-protected “IN” outlet on the back panel of the UPS unit. please follow steps below to download and install monitoring software from the internet: 1. 3. When installing with communication card in the UPS.com 2. RS-232. Note: The battery charges fully during the first five hours of normal operation. USB or AS-400 card. Step 1: Step 2: Step 3: Remove cover of intelligent Insert communication card Screw card tightly and slot. install UPS monitoring software to fully configure UPS shutdown. When your computer restarts. the monitoring software will appear as an orange plug icon located in the system tray. Follow the on-screen instructions to install the software. Connect from “OUT” outlet to the equipment with another modem/fax/phone line cable. You may insert provided CD into CD-ROM to install the monitoring software. Go to the website http://www.power-software-download. This intelligent slot is perfect for SNMP. Do not expect full battery run capability during this initial charge period.

it’s necessary to configure battery numbers in software. then it’s equal to 11 in parallel (100Ah / 9Ah ≈ 11 sets). 6 . The standard calculated capacity for one battery is 9Ah. If connecting to 100Ah batteries.Step 8: External battery capacity configuration in software To calculate accurate backup time of external batteries.

input frequency. Select Button  Setting mode: Press and hold this button for 5 seconds to enter UPS setting mode when UPS is in standby mode or bypass mode.  Turn off the UPS: Press and hold this button at least 2 seconds to turn off the UPS in battery mode.  Switch to UPS self-test mode: Press ON/Mute and OFF/Enter buttons ON/Mute + Select simultaneously for 5 seconds to enter UPS self-testing while in AC Button mode or converter mode 7 .  Switch LCD message: Press this button to change the LCD message for input voltage. It will return back to default display when pausing for 10 seconds. battery voltage. Button operation Button Function  Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to turn on the UPS.  Switch to bypass mode: When the main power is normal. This action will be ineffective when the input voltage is out of acceptable range. press ON/Mute + Select ON/Mute and Select buttons simultaneously for 5 seconds.  Up key: Press this button to display previous selection in UPS setting mode.  Mute the alarm: After the UPS is turned on in battery mode. Then UPS Button will enter to bypass mode.  Confirm selection key: Press this button to confirm selection in UPS setting mode. But it’s not applied to the situations when warnings or ON/Mute Button errors occur. output voltage and output frequency.  Down key: Press this button to display next selection in UPS setting mode.  Switch to UPS self-test mode: Press ON/Mute buttons simultaneously for 5 seconds to enter UPS self-testing while in AC mode or converter mode. press and hold this button for at least 5 seconds to disable or enable the alarm system.3. Operations 3-1. UPS will be in standby mode under power normal or transfer to Bypass mode if the Bypass enable setting OFF/Enter Button by pressing this button.

S: second Fault information Indicates that the warning and fault occurs. Vac: output voltage. Vdc: battery voltage. Indicates the warning and fault codes. 8 . and 76-100%. M: minute. LCD Panel Display Function Backup time information Indicates the backup time in pie chart. Indicates the output is working.3-2. 51-75%. H: hours. and the codes are listed in details in 3-5 section. Hz: frequency Load information Indicates the load level by 0-25%. frequency or battery voltage. Output & Battery voltage information Indicates the output voltage. Indicates the Inverter circuit is working. Mode operation information Indicates the UPS connects to the mains. Indicates the battery is working. Indicates the load or the UPS output is short circuit. Mute operation Indicates that the UPS alarm is disabled. 26-50%. Indicates the bypass circuit is working. Indicates the backup time in numbers. Indicates overload.

Audible Alarm Battery Mode Sounding every 4 seconds Low Battery Sounding every second Overload Sounding twice every second Fault Continuously sounding Bypass Mode Sounding every 10 seconds 3-4. 26-50%. Input & Battery voltage information Indicates the input voltage or frequency. Vdc: battery voltage Indicates battery charge/discharge voltage 3-3. LCD display wordings index Abbreviation Display content Meaning ENA Enable DIS Disable ESC Escape HLS High loss LLS Low loss BAT Battery CF Converter TP Temperature CH Charger 9 . Hz: input frequency. Indicates the battery is fault. Vac: Input voltage.Battery information Indicates the Battery level by 0-25%. and 76-100%. 51-75%. Indicates low battery level and low battery voltage. Indicates battery voltage.

LLS: Low loss voltage in Line mode For output voltage of 208/220/230/240 VAC models. the setting range is from 88 VAC to 95 VAC. Parameter 2 Parameter 3  01: Output voltage setting Interface Setting For 208/220/230/240 VAC models. Parameter 1: It’s for program alternatives. 10 .3-5. the setting range is from 176 VAC to 190 VAC. Refer to below table. For output voltage of 110/115/120/127 VAC models. you may choose the following output voltage: 208: presents output voltage is 208Vac 220: presents output voltage is 220Vac 230: presents output voltage is 230Vac 240: presents output voltage is 240Vac For 110/115/120/127 VAC models. UPS Setting There are three parameters to set up the Parameter 1 UPS. HLS: High loss voltage in AC mode For output voltage of 208/220/230/240 VAC models. you may choose the following output voltage: 110: presents output voltage is 110Vac 115: presents output voltage is 115Vac 120: presents output voltage is 120Vac 127: presents output voltage is 127Vac  02: Acceptable input voltage range setting Interface Setting Parameter 2 & 3: Set the acceptable high voltage point and low voltage point for AC mode by pressing Down key or Up key. Parameter 2 and parameter 3 are the setting options or values for each program. the setting range is from 260 VAC to 288 VAC For output voltage of 110/115/120/127 VAC models. There are 6 programs to set up. the setting range is from 130 VAC to 144 VAC.

0-49.0 Hz to 59. HLS: Bypass high voltage point For 208/220/230/240 VAC models: 230-264: setting the high voltage point in parameter 3 from 230 VAC to 264 VAC.  05: Bypass frequency range setting Interface Setting Parameter 2 & 3: Set the acceptable high frequency point and acceptable low frequency point for Bypass mode by pressing the Down key or Up key. HLS: Bypass high frequency point For 50Hz models: 51. LLS: Bypass low voltage point For 208/220/230/240 VAC models: 176-220: setting the high voltage point from 176 VAC to 220 VAC.0 Hz.0: setting high frequency point from 61. For 60Hz models: 55. For 60Hz models: 61.0-59.0 Hz. For 110/150/120/127 VAC models: 88-115: setting the high voltage point from 88 VAC to 115 VAC. 11 . For 110/150/120/127 VAC models: 120-132: setting the high voltage point from 120 VAC to 132 VAC.0 Hz to 65.0: setting high frequency point from 51.0Hz.0 Hz.0 Hz to 49.0: setting low frequency point from 45. 03: Bypass mode enable/disable Interface Setting Parameter 3: Enable or disable Bypass function. You may choose the following two options: ENA: Bypass mode enable DIS: Bypass mode disable  04: Bypass voltage range setting Interface Setting Parameter 2 & 3: Set the acceptable high voltage point and acceptable low voltage point for Bypass mode by pressing the Down key or Up key.0 Hz to 55.0-55. LLS: Bypass low frequency point For 50Hz models: 45.0-65.0: setting low frequency point from 55.

Operating Mode Description Operating mode Description LCD display Online mode When the input voltage is within acceptable range. the backup time will be only 10 seconds. 0-999: setting the backup time in minutes from 0-999 for general outlets on battery mode. Bypass mode When input voltage is within acceptable range but UPS is overload. Converter mode When input voltage is within 40 Hz to 70 Hz. this UPS can be set at a constant output frequency. but still can charge batteries. Standby mode UPS is powered off and no output supply power. Alarm is sounding every 10 second. Battery mode When the input voltage is beyond the acceptable range or power failure and alarm is sounding every 4 second.  00: Exit setting 3-6. 999: When setting as “999”. The UPS will also charge the battery at online mode. 50 Hz or 60 Hz. UPS will provide pure and stable AC power to output. 12 . the backup time setting will be disabled. 06: Backup time setting for outlets Interface Setting Parameter 3: Set up backup time on battery mode for general outlets. UPS will enter bypass mode or bypass mode can be set by front panel. This UPS will still charge battery under this mode. this UPS will provide power from battery. 0: When setting as “0”.

Faults Reference Code Fault event Fault code Icon Fault event Fault code Icon Bus start fail 01 x Inverter voltage Low 13 x Bus over 02 x Inverter output short 14 Bus under 03 x Battery voltage too high 27 Bus unbalance 04 x Battery voltage too low 28 Inverter soft start fail 11 x Over temperature 41 x Inverter voltage high 12 x Overload 43 3-8. Warning indicator Warning Icon (flashing) Alarm Low Battery Sounding every second Overload Sounding twice every second Battery is not connected Sounding every second Sounding every second Over Charge Over temperature Sounding every second Charger failure Sounding every second Out of bypass voltage range Sounding every second 13 .3-7.

connected. or the charger is fault. sounding every second. The icon and flashing The external or internal Check if all batteries are on LCD display and alarm is battery is incorrectly connected well. Devices Remove excess loads from is sounding twice every second. icon is lighting on LCD display and alarm is continuously sounding. please solve the problem by using the table below. Fault code is shown as 43 and The The UPS shut down Remove excess loads from automatically because of UPS output and restart it. Symptom Possible cause Remedy No indication and alarm even The AC input power is not Check if input power cord though the mains is normal. sounding. or the charger is fault. UPS output. Fault code is shown as 14 and the The UPS shut down Check output wiring and if icon is lighting on LCD automatically because connected devices are in display and alarm is continuously short circuit occurs on the short circuit status. Fault code is shown as 28 and the Battery voltage is too low Contact your dealer. Remove excess loads from the UPS is locked in the UPS output first. 14 . icon is lighting on LCD overload at the UPS display and alarm is continuously output. connected well. firmly connected to the mains. Then shut Bypass mode. to AC input correctly. Fault code is shown as 27 and the Battery voltage is too high Contact your dealer. the mains. flashing on LCD display and alarm UPS is overloaded. After repetitive overloads. Troubleshooting If the UPS system does not operate correctly. UPS is overload Remove excess loads from The icon and is UPS output. connected to the UPS are UPS output. sounding. fed directly by the electrical network via the Bypass.4. The AC input is connected Plug AC input power cord to the UPS output. Connected down the UPS and restart devices are fed directly by it. icon is lighting on LCD display and alarm is continuously sounding.

12. There are two and alarm is continuously possible results: sounding. Symptom Possible cause Remedy Fault code is shown as 1. Batteries defect Contact your dealer to replace the battery. If the problem still persists. A UPS internal fault has Contact your dealer 11. but directly from AC power via bypass. 13 and 41 on LCD display occurred. 3. 2. The load is no longer supplied by power. 4. consult your dealer. Battery backup time is shorter Batteries are not fully Charge the batteries for at than nominal value charged least 5 hours and then check capacity. The load is still supplied. 2. 1. 15 .

Storage and Maintenance Operation The UPS system contains no user-serviceable parts. Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material. Store the UPS covered and upright in a cool.5. Storage Before storing.40°C Every 3 months 1-2 hours 40°C . charge the UPS 5 hours. recharge the battery in accordance with the following table: Storage Temperature Recharge Frequency Charging Duration -25°C . If the battery service life (3~5 years at 25°C ambient temperature) has been exceeded. In this case. During storage. the batteries must be replaced. dry location.45°C Every 2 months 1-2 hours 16 . please contact your dealer.

) Charging Voltage 27.5 Long-run Dimension. Mode) Pure Sinewave EFFICIENCY AC Mode 75 % (79% peak) Battery Mode 81% (84% peak) BATTERY Battery Type 12V / 9Ah Battery Numbers 2 Standard Charging Current Model 1.40°C (non-condensing) Noise Level Less than 50dBA @ 1 Meter MANAGEMENT Supports Windows® 2000/2003/XP/Vista/2008. Windows® 7.99 OUTPUT Output voltage 110/115/120/127VAC or 208/220/230/240 VAC AC Voltage Regulation ± 1% Frequency Range 47 ~ 53 Hz or 57 ~ 63 Hz (Synchronized Range) Frequency Range (Batt.5 ENVIRONMENT Operation Humidity 20-90 % RH @ 0. Mode) 50 Hz ± 0. 17 .0 A (max.25 Hz or 60Hz ± 0. Specifications CAPACITY* 1000 VA / 800 W INPUT Nominal input voltage 88-144 VAC and 176 . and Smart RS-232 Port/Card MAC Intelligent Slot Power management from SNMP manager and web browser * Derate capacity to 80% when the output voltage is adjusted to 208VAC. 6.4 VDC ± 1% Battery Type & Depending on the capacity of external batteries Long-run Numbers Model Charging Current 4A / 8A (Default) Charging Voltage 27. Unix. Linux.288 VAC (Auto sensing) Frequency Range 40 ~ 70 Hz (Auto sensing) Phase Single phase with ground Power Factor ≧ 0. Mode Zero Transfer AC Mode to Bypass 4 ms (Typical) Time Bypass to AC Mode 4 ms (Typical) Waveform (Batt.3 Hz Current Crest Ratio 3:1 ≦ 3% (Linear Load) Harmonic Distortion(THD) ≦ 6% (Non-linear Load) AC Mode to Batt.4 VDC ± 1% PHYSICAL Standard Dimension. D X W X H 421X 145 X 332 Model Net Weight (kgs) 26. D X W X H 421X 145 X 332 Model Net Weight (kgs) 21.