Chapter 8 User Interface Design

MULTIPLE CHOICE

1. Centralized IT departments no longer produce reams of printed ____ reports.

a. batch c. audit
b. greenbar d. hash

2. A key physical design element is the ____, which describes how users interact with a computer
system.
a. HCI c. UI
b. PCI d. PI
3. ____ describes the relationship between computers and the people who use them to perform business-
related tasks.
a. HCI c. UI
b. PCI d. PI
4. Initial screen designs can be presented to users in the form of a(n) ____, which is a sketch that shows
the general screen layout and design.
a. storyboard c. faxback
b. turnaround document d. output control
5. A ____ language feature allows users to type commands or requests in normal text phrases.
a. normal c. Standard
b. natural d. Basal
6. If variable input data is needed, provide a(n) ____ that explains what is needed.
a. dialog box c. menu bar
b. list box d. toggle button
7. An existence check is a data validation check that ____.
a. tests data items to verify that they fall between a specified minimum and maximum value
b. identifies values that are questionable, but not necessarily wrong
c. is performed on two or more fields to ensure that they are consistent or reasonable when
considered together
d. is used for mandatory data items
8. A range check is a data validation check that ____.
a. tests data items to verify that they fall between a specified minimum and maximum value
b. identifies values that are questionable, but not necessarily wrong
c. is performed on two or more fields to ensure that they are consistent or reasonable when
considered together
d. is used for mandatory data items
9. The concept that the quality of the output is only as good as the quality of the input, which sometimes
is known as ____, is familiar to IT professionals, who recognize that the best time to avoid problems is
when data is entered.
a. bad input, bad output (BIBO) c. poor start, poor finish (PSPF)
b. garbage in, garbage out (GIGO) d. weak hand, weak hold (WHWH)
10. In a source document, if totals are included on a form, they appear in the ____ zone.
a. calculated c. Totals
b. control d. Heading
 11. Although the vast majority of reports are designed graphically, some systems still produce one or more
____ reports that use a character set with fixed spacing.
a. monospaced c. diagrammed
b. character-based d. Preset

12. A(n) ____ produces one or more lines of output for each record processed.
a. detail report c. summary report
b. exception report d. exigency report

13. A(n) ____ displays only those records that meet a specific condition or conditions.
a. detail report c. summary report
b. exception report d. exigency report

14. For upper-level managers who often want to see total figures and do not need supporting details, a(n)
____ is appropriate.
a. detail report c. summary report
b. exception report d. exigency report

15. In most organizations, the ____ department is responsible for output control and security measures.
a. IT c. finance
b. police d. security

TRUE/FALSE

1. In 1999, there was widespread concern about what was called the Y2K issue because many older
programs used only two characters to store the year, and might not recognize the start of a new
century.

2. In a user-centered system, the distinction is clear between input, output, and the interface itself.

3. Interface design should call attention to the interface, rather than facilitating design objectives.

4. An interface designer does not need to understand the underlying business functions or how the system
supports individual, departmental, or enterprise goals.

5. To develop a user-centered interface, a designer must learn to think like a user and see the system
through a users eyes.

6. After a system is operational, it is not important to monitor system usage or solicit user suggestions.

7. When designing an interface, to provide features that promote efficiency use default values if the
majority of values in a field are the same.
 8. User-selected help always offers assistance for the task in progress.

9. Context-sensitive help displays information about any task when the user requests it.

10. To create an attractive user interface layout and design, when the user enters data that completely fills
the field, move automatically to the next field.

11. When designing an interface, avoid terms that come from everyday business processes and the
vocabulary of a typical user; instead, select complex terms and technical jargon.

12. When designing data entry screens, provide users with an opportunity to confirm the accuracy of input
data before entering it.

13. Generally, reports used by individuals at higher levels in an organization include more detail than
reports used by lower-level employees.

14. Every page in a report should include a page header, which appears at the top of the page and includes
the column headings that identify the data.

15. Either a page header or a page footer is used to display the report title and the page number.

16. When a system produces multiple reports, each report should have completely different design
elements.

17. An example of Web-based output is a system that provides customized responses to product or
technical questions.

18. Although online data entry is used in specific situations, most business activity requires batch input.

19. Using batch input, data entry is performed continuously.

20. Unless source data automation is used, manual data entry is faster and less expensive than batch input
because it is performed at specified times and always when computer demand is at its lowest.

COMPLETION

1. A list box displays a list of choices that a user can select and, if the list does not fit in the box, a(n)
____________________ allows the user to move through the available choices.

2. A(n) ____________________ control allows a user to select a date that the system will use as a field
value.

3. A(n) ____________________ improves input quality by testing the data and rejecting any entry that
fails to meet specified conditions.
4. On a form, such as that shown in the accompanying figure, insufficient space, confusing instructions,
or poor organization, all would be symptoms of incorrect ____________________.

5. A(n) ____________________ is a specially formatted digital audio file that can be downloaded by
Internet users from a variety of content providers.