Professional Documents
Culture Documents
1. INTRODUCTION
Internship at a Financial Institution is an essential requirement for
obtaining the MBA (Banking & Finance) Degree from AIOU, Islamabad. The
purpose of this assignment is to familiarize the students with Banking &
Financial Environment. I have completed my Internship at National Bank of
Pakistan, Main Branch, Mandi Bahauddin. After completing my internship I
analyzed the collected information which enabled me to complete this task
efficiently.
1.1 Objectives of studying the organization
The efforts to study the organization are to achieve the following objectives:
The primary objective of my study is to meet the requirement of the course
MBA, internship. The secondary objective is to analyze the present system of
“National Bank of Pakistan” to find out the effectiveness of the current system.
To get awareness about the business development & financial techniques. To
analyze the financial review of the bank as well as critical analysis of financial
statements.
To analyze the proper management system of the organization and all kind of
risk inherent in the banking business. To explore plans of the bank for
sustained growth and profitability. To indentify the problems of any kind.
Finding out the probable solutions to eradicate the problems. And most of all
to gain a life time experience by working as a trainee and achieving
knowledge. This study has been carried out to meet the requirements of the
Master in Business Administration (MBA) program of Allama Iqbal Open
University Islamabad (AIOU).
The purpose of the study is to acquire the experience in the field by applying
the theoretical knowledge / lectures in the practical life. To understand the
various operations of the banking system. To make recommendations in light
of the analysis. To improve the long report writing skills.
It also give me chance to gain some professional experience and as well as
understanding of working environment of the organization.
The administrative structure of the organization both as it is formally
organized and as it actually appears.
The role of different types of organization personnel in performing
the functions of the organization.
1
The NBP was established vide NBP Ordinance No. XIX of November 9. 1949.
British Govt. devalued its currency in September 1949, India devalued its
rupees but Pakistan did not. It led to a crisis in trading between the two
countries and India refused to lift the Pakistan Jute. To solve this problem i.e.
to export jute, NBP was established through an Ordinance of GOP. National
Bank of Pakistan maintains its position as Pakistan's premier bank determined
to set higher standards of achievements. It is the major business partner for
the Government of Pakistan with special emphasis on fostering Pakistan's
economic growth through aggressive and balanced lending policies,
technologically oriented products and services offered through its large
network of branches locally, internationally and representative offices.
NBP has also modified its infrastructure in which major modification took
place in IT sector. NBP has also built extensive branch network with 1250
2
National Bank of Pakistan is the only bank in Pakistan which also acts as a
govt. bank and performs all the agency functions of the State Bank of
Pakistan. It is a leading development financial institution which is providing
financial facilities to public as well as private sector. Most of its branches are
equipped with modern information technology having satellite access.
last five years. In 2004 the 432.8 millions but it begin to increase every year
the value of total deposits. In 2004 the total deposits of the bank are 362.9
millions and then after five years the total deposits reached at 501.8 millions.
1
The total advances of the bank have shown a continuous increase in the last
five years. In 2004 the 140.5 millions but it begin to increase every year and
the value of total deposits. In 2004 the total deposits of the bank are 143.5
millions and then after four years the total deposits reached at 156.5 millions,
2.5-Product lines
2.5.1 Premium Amdani
• Investment period is 5 years
• Investments required from Rs. 50,000/- to Rs. 5,000,000
• Free Demand Draft, Pay Order and NBP Online Aasan Banking Free
Cheque Book / NBP Cash Card
• Profit is paid every month
Pay Order:
2
3. ORGANIZATIONAL STRUCTURE
PRESIDENT
BOARD OF DIRECTORS
REGIONAL
MANAGEMENT
REGIONAL
COMMITTIE CHIEF
OPERATIONS
to yield better operational and business control and efficiency with greater
focus on customer services. Based on this understanding the Head Office of
the Bank was reorganized in April, 2002.
ORGANIZATIONAL CHART OF NBP MAIN BRANCH, MANDI
BAHAUDDIN
Branch Manager
Operational Manager
,
Deposit Cash Deptt Compliance Govt. Receipt Foreign
Deptt Deptt Deptt Currency
Deptt.
Accounts Department:
The accounts department maintains the accounts of customers, it pays
cheques, accepts cash from account holders also accepts payments for
other purposes i.e. utility bills, fee, government payments etc. It also
manages government accounts.
Remittance Department:
The Remittance Department issues drafts, payment orders, traveler
cheques etc. Remittance means transfer of funds from one place to
another place. Drafts are issued for other cities while payment orders are
issued for within a city purpose.
Cash Department:
The Cash Department deals with cash inflow and outflow. It also handles
cash chest, which is the ownership of the State Bank of Pakistan. At the
end of the closing hours, it maintains cash and makes the statement of
cash chest daily.
HRM Department:
1
Lockers Department:
Lockers provide services of safe keeping the previous object of public.
Locker holders pay annual rent. One key of the locker is kept by the bank
other is given to the client.
Credit Department:
It provides loans to various clients and has a major contribution in the
bank's profit and assets. Different types of loans are provided to the clients
depending on their needs and demands. Loan against property (Saiban
Scheme) and Loan against assets (advance salary) etc is provided. Such
loan is given keeping in view the total income as well as salary being
drawn per month by the applicants.
It deals with the foreign currency accounts and transactions. Most of the
functions like account dealing, cash deposits/withdrawals, remittances etc,
are the same as local currency department. In addition this department
deals with:-
v) Special US Dollar
Bonds.
Audit Department:
Every organization has certain rules and regulation and its functions are
to keep in mind those rules. NBP follows the prudential regulations given
by the State Bank of Pakistan. Therefore, in order to check whether the
organization is going on right track, there is an Internal Audit and
Inspection Department.
Functions of Audit
The main function of audit is to monitor the implementation of
policies, rules, regulations, and prescribed procedures with a view to
ensure improved operations. It maintains check and balance on behalf of
management. This in turns calls for a high standard of professional skills
and judgments on part of Auditors.
(a) ACCOUNTS
(b) CASH.
Cash section involves only in the payment and receipt of cash from and
to the customers. While the activities of A/C section is to check the balance of
the client posting of the Cheque and deposit slip in ledger register or
computer and the verification of signature on the Cheque. The cheque is
then passed on to the cashier for payment. The cash section and the A/C
sections separately maintain their balances in system at the closing of day for
verification. The A/C department prepares the list of all bank transaction daily
enter the cash transactions and transfer transactions in cash and transfer
registers respectively and send the daily report to the head office.
• To check debt & credit vouchers of branch and verify these transaction,
these are correctly records or not and if mistakes is found it would be
sent for correction in respective department.
• To prepare the balance sheet and profit and loss account and tax
report of branch.
• Branch Manager
• Manager Credit
• Manager Operation
The financial manager of NBP is a team player in the overall effort of the
bank to create value. The duties of financial managers vary with their
specific titles, which include controller, treasurer or finance officer, credit
manager, cash manager and manager of consumer banking etc.
Financial manager primarily raised funds and manage the bank’s cash
position by inveseting in assests and by efficient allocation of resources.
He currents with the management of current assests with that of fixed
assets. A large share of the responsibility for the management of fixed
assets would reside with the operating managers who employ these
assets.
NBP also use electronic data and different software in its branches. The
bank uses operating system IBM-OS/400 for various workings. Moreover, the
bank uses programs like ORACLE and FOX PRO. The bank uses the software
like ’10-ASF, EBS, DB-2 and BBO in daily routine working. The bank is
struggling for further up-gradation of the on line banking services for its
valued customers. The bank is also using special accounts software for
maintaining accounts, ledger and financial statements etc. NBP is engaged in
performing the routine duties of banking business. Its finance system is to
collect surplus money from people and make loans and advances.
The major sources of funds for National Bank are public source (deposits),
money market, bond issued, corporate treasuries and government
institutions. Deposits are the major source of funds and life blood for
banking industry. 80% deposits are from the general public. Figurative
expression for the informal network of dealers and investors over which
short term debt securities are purchased and sold. Money Market securities
generally are highly liquid securities that mature in less than one year,
typically in less than ninety days. Corporate Treasuries and Government
Institutions, corporate sector is one of the major source of fund in all types
of banking. All major financial institutions, government, and private are the
major source of fund.
(Rs. In Millions)
200 200
Sources 2008 2007 2005
6 4
1031 1032 922 1005
Interest Income 9688
7 8 0 0
Non Interest 247
3756 2529 1958 1716
Income 1
401
Profitability 9797 8097 2034 1112
8
The funds which the bank have before taxation e.g interest charged are
the generation of fund. The advances, expenditurs , interest paid on
deposits, mark up on advances , income from banking services, non
interest income, return on average assets are the generation of funds.
Refinance borrowing from SBP , sub- ordinated loans , cash , short term
funds and statuory deposits with SBP , return on average shareholders
fund etc are all the things which generate the funds of bank.
Bank is positively using its workforce to mobilize its funds. It has mission
“Bank for all” which means that bank is providing services to every
individual without discrimination. Marketing staff of bank is working in
different areas to bring deposits for the bank. It is due to efforts of the
bank that the deposits of the bank are increased over the last five years,
which could be seen from the following.
As on 31st December
From the above-mentioned table one can easily understand that how
effectively bank is using its sources in order to strengthen its deposits.
Bank has special workforce who motivates people to do dealing with bank.
Rs in “Billions”
2004 2005 2006 2007 2008
Admin 1,845 2,594 3,283 4,802 5,916
Expenses
Cash Dividend 502 723 1,203 1,503 1,735
Bonus Share 923 978 1,002 1,052 1014
Income Tax 920 837 1,097 (381) 75
Depreciation 1,633 1,552 2,139 2,447 2,707
Retained in 1,421 1,299 1,047 1,178 386
Business
5. FINANCIAL ANALYSIS
1
Financial statement analysis means reporting the financial condition and the
result of operations of an organization, or in other words we can say that
financial analysis are carried out for the purpose of identifying the financial
strengths and weaknesses of an organization by properly establishing the
relationship between the balance sheet and income statement items. This
analysis helps many parties in making decision who are interested in business
activities. To improve the quality of decision making, proper analysis of these
statements helps a lot. The firm itself and outsider providers of capital,
creditors and investors all undertake financial statement analysis.
5.1 FIVE-YEAR PERFORMANCE OF NBP. Rs. In
Million
profit 7 23 77 88 04
24,899,7 37,635,7 53,044,6 69,270,6 81,367,0
67 06 49 31 02
Surplus on 21,345,9 38,182,2 28,909,4 47,067,0 21,092,2
revaluation of 65 38 69 23 16
assets-net
46,245,7 75,817,9 81,954,1 116,337, 102,459,
32 44 18 654 218
Comments:
Acceptable solvency ratios will vary from industry to industry, but
as a general rule of thumb, a solvency ratio of greater than 20% is
considered financially healthy. Generally speaking, the lower a
company's solvency ratio, the greater the probability that the company
will default on its debt obligations.
Interpretation:
Current ratios measure the number of times a company’s current assets
cover its current liabilities. The higher the ratio, the greater is the company’s
ability to meet its short term obligations as they come due. Current ratio is
calculated by dividing current assets by current liabilities.
Current ratio shows a firm’s ability to cover its current liabilities with its
current assets. The ratio is starting to increase in year 2005 indicating
stability of the bank, which is a good sign. This ratio is not increasing due to
the fact that management is not improving its current assets. The ratio for
year 2006-07 is the lowest, which reflects that bank is not in a better position
to meet its liabilities. Higher the current ratio, greater will be the ability of the
firm to pay its bills. But the above position of 2006-07is not a good sign for
the bank.
Assets
2004 466,426/506,985 0.92
2005 437,939/503,378 0.87
2006 481,264/553,178 0.87
2007 548,977/645,856 0.85
2008 586,545/715,299 0.82
Interpretation:
The debt to assets ratio serves the similar purpose to the debt to equity
ratio. It highlights the relative improvement of debt financing to the bank by
showing the percentage of the firm assets that are supported by debt
financing.
The debt to assets ratio of the NBP shows that most of its assets are
financed by the debt financing and from year 2004 it is gradually decreased
every year.
5.4.4 Debt to Equity Ratio:
This ratio indicates the extent to which debt financing is used relative to
equity financing.
Debt to Equity Ratio= Total Debts / Share holders Equity
Years Total Debts Shareholder Debt to Equity
s’ Equity Ratio
2004 506,985 46,245 10.96
2005 503,378 74,340 6.77
2006 553,178 81,952 6.75
2007 645,856 116,337 5.55
2008 715,299 102,459 6.98
Interpretation:
1
The debt to equity ratio shows the extent to which the bank is financed
by debt. This ratio is obtained by dividing the total debts of the bank with the
share holder’s equity.
The debt to equity ratio of NBP shows that the how much the bank is
financed by debt and figures shows that there is a gradual decrease in the
debt to equity ratio from 2004 and still going on decreases year by year.
Interpretation:
This ratio serves as one measure of the firm’s ability to meet interest
payments and thus avoid bankruptcy. The higher the ratio, the greater is the
ability that the company can cover its interest payments without difficulty. It
also sheds some light on the firm’s capacity to take on new debt.
The interest coverage ratio of NBP has shown an improvement over the
period of three years. In the year 2006, the ratio is 1.92, which shows that the
income in 2005 covers 1.85 times the interest expense. As the core business
1
Net profit margin= Net profit after taxes *100 / net sales
(Rs in Millions)
Years Net Profit After Net Sale Net Profit
Tax Margin
%age
1
Interpretation:
The Net profit margin ratio measures the profitability of the firm to
respect to sales generated by the firm; the net profit per 1Rs of sales.
The net profit margin of NBP shows a gradual increase in the net profit
of the firm. That shows that the bank has increased its expenses and
decreased the profit margin with the graduate increase.
ROI= Net profit after taxes * 100/ Total assets (Rs in Millions)
Years Net Profit After Total Net Profit
Tax Assets Margin
%age
2004 6,242 553,231 1.13%
2005 12,709 577,719 2.2%
2006 17,022 635,132 2.6%
2007 19,033 762,193 2.5%
2008 15,459 817,758 1.9%
Interpretation:
The ROI figures of NBP shows a consistent increase over the last three years.
The reason for this increase is due to increase in the net profit of the bank.
Although total assets are also increasing but the increase in the net profits
are more than the total assets. The positive change in ROI figures shows the
outstanding performance of the bank.
Interpretation:
The Gross profit margin ratio measures the profitability of the firm to
respect to sales generated by the firm; gross profit per 1Rs of sales.
The gross profit margin of NBP shows a gradual decrease in the gross
profit of the firm. That shows that the bank has increased its sales and
decreased the profit margin with the gradual decrease.
Interpretation:
This ratio relates the net profits to the amount of capital funds that
have been employed in making that profit.
The above given ratios suggest that the profitability of the bank has
increased very in the year 2004 indicating more profitable operations of the
bank. While discussing the trend analysis, we mentioned that the mark up
charges have increased in some proportion but the mark up earned by the
bank resulting increase in the profit available on the capital funds employed.
This ratio showing a very good financial position of the bank.
This ratio is bank’s financial ratio which is used to test the company
financial position by keeping in view its advances and deposits. Strength of
bank is judged that how much bank is capable to grasp the saving of people
and how many people are interesting to take loan facility from bank as profit
of bank depends on higher advances and advances comes from deposits of
customers.
Advances/Deposits Advances to
Year
*100 Deposit
2004 298,757/465,572*100 64.17%
2005 276,017/463427*100 68.56%
2006 268,300/501872*100 53.46%
2007 370,711/591907*100 62.63%
2008 389,755/624939*100 62.67%
Interpretation:
This ratio is bank’s financial ratio which is used to test the company
financial position by keeping in view its advances and deposits. Strength of
bank is judged that how much bank is capable to grasp the saving of people
and how many people are interesting to take loan facility from bank as profit
of bank depends on higher advances and advances comes from deposits of
customers. This ratio tells that for every one rupee of deposits how much is
advanced to others. In 2008 the Bank faces a decline in advances as
proportion to its deposits of about 15%. But in last two years this ratio
showing a pleasing trend which indicates that bank is using deposits
efficiently.
T.shareholder
Year equity/outstanding Book value Per Share
shares
2004 46,245/2464 18.77
2005 74,340/3961 17.48
2006 81,952/3649 22.46
2007 116,337/5501 21.15
2008 102,459/4837 21.18
Interpretation:
The firm’s Book value per share is generally of interest to present
shareholders. Book value per share represents the earning on behalf of each
outstanding share of common stock. The Book value per share increased in
2008 significantly as compared to last year.
N. Profit/
Year EPS(Rs)
Outstanding shares
2004 11,977,601/1,410,789 8.49
2005 19,056,028/4,886,161 3.90
2006 26,310,577/6,711,881 3.92
2007 28,060,501/9,642,783 2.91
2008 23,000,998/4,771,991 4.82
Interpretation:
The Dividend Payout ratio measures the portion of current earnings per
common share being paid out in dividends. The table below shows that the
bank’s dividend payout ratio has declined, the reason the retaining the profits
in the business for expanding the business.
Dividend Payout Ratio = Dividend / Net Profit
Represented by
Share Capital 1.17% 1.04% 1% 2% 2%
Reserves 4.03% 4.04% 4% 4% 4%
Unappropriated profit - - 7% 8% 6%
Other Charges - - - - -
Total non Mark up/Interest Expenses 22% 24% 26% 32% 32%
Profit Before Taxation 29% 27% 27% 15% 3%
Taxation-Current 6% 9% 8% 1% 0.1%
2
foreign currencies
Gain on Sale and 100% 18.48% 52.37% 208.14% 98.21%
redemption of securities
Unrealized loss on 100% - 69.52% 145.54% 154.45%
revaluation of
investments classified as
held-for-trading
Other Income 100% 74.26% 56.53% 25.54% 32.14%
Total non Mark 100% 162.78% 38.55% 113.41% 41.44%
up/Interest Income
100% 114% 22.55% 17.45% 21.22%
Non-Mark up/Interest
Expenses
Administrative Expenses 100% 180.46% 26.12% 46.41% 23.41%
Other Charges 100% 149.31% 201.21% 31.84% -
Total non Mark 100% 180.44% 25.63% 46.72% 23.68%
up/Interest Expenses
Profit Before Taxation 100% 150.34% 17.85% 31.34% 80.44%
Taxation-Current 100% 94.46% 19.52% 90.33% 83.44%
Prior-years 100% 262.42% 86.48% 107.52% 79.59%
Deferred 100% 188.46% 43.52% 318.21% 144.27%
100% 104.52% 31.84% 135.95% 120.21%
Profit After Taxation 100% 123.52% 21.15% 31.54% 86.48%
of the bank has also increasing trend which is due to increase in profits
which is a positive sign.. Net profit of the bank has sharp-increasing trend,
which is due to increase in different kind of income of the bank. Overall
income statement of the bank depicts very sound position of the bank’s
profitability.
6. Organizational Analysis:
6.1 Overview on the Major Players of Bank Industry:
The brief overview on the banking industry and the major players are
involved in it. The combine value of all major players is collected from
their financial statements of 2007.
Assets”:
• As graphical shows (NBP) is the key player and the leader in the
industry which total assets and liabilities of RS. 764,609. While
AKBL is RS 632,414.
• Major Player includes NBP, MCB, HBL, and SCB.
1
• Total assets of the major player in the industry are RS. 3,561195
(M).
• Like major player NBP has the largest profit before and after tax
i.e.28, 452 (M) and 19,405 (M) respectively.
• The total profit before and after tax of the major players are RS.
99,835 (M) and RS 70,045 (M) respectively.
“Income Comparison”
6.2 Comparison of the Bank Industry Major Vs Medium Vs
Small Business:
8. SHORTFALLS / WEAKNESSES
Critical analysis of the management patterns of the organization with
reference to financial operations, weak areas that need to be improved.
10. The facility of ATM is not available in every branch of the bank.
9. Conclusion
At present the national bank of Pakistan has improving its internal and
external conditions, but due to the largest operations in Pakistan (because
this is only bank which must cover the backward regions of the country where
no any other commercial bank wants to go). It still faces many problems...
Another main problem is faced by the NBP is labor unions because labor is
most powerful because of CBA union which protect the labor's all actions. All
above factors are causing problems of banking functional and growth of
banking is being resisted. Mostly recruitment and promotions are under
influence of political system of Pakistan. So it should be eliminated or should
be reduced as much as possible and make it on merit and transparent.
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10. Recommendations
11. REFERENCES:
1. James C.V Horne’s (edition 11th), Fundamentals of Financial Management
2. Hoans vane James: Financial Management in the edition 2005.
3. Internet
3.1.www.nbp.com.pk
3.2.www.sbp.gov.com
3.3.www.ksecstocks.com, www.sbp.gov.pk
3.4.www.secp.gov.pk
3.5. Site designed and developed by Information Technology Group,
National Bank of Pakistan (2009). Mission. Retrieved from Mar
05, 2009, http://www.nbp.com.pk/AboutUs/Mission.aspx.
3.6. Site designed and developed by Information Technology Group,
National Bank of Pakistan (2009). Vision. Retrieved from Mar
12,2009, http://www.nbp.com.pk/AboutUs/Vision.aspx
3.7. Site designed and developed by Information Technology Group,
National Bank of Pakistan (2009). About Us. Retrieved from,
http://www.nbp.com.pk/AboutUs/index.aspx on Mar 17, 2009.
3.8.http://www.scribd.com/doc/13450792/National-Bank-Internship-
Report-for-VU-wwwnoumanalicom
3.9. Site designed and developed by Information Technology Group,
National Bank of Pakistan (2009). About Us. Retrieved from
http://www.nbp.com.pk/AboutUs/index.aspx on Apr 01,2009,
3.10.Site designed and developed by Information Technology
Group, National Bank of Pakistan (2009). Retrieved from
http://www.nbp.com.pk/Publications/AnReport2007/07-Balance
%20Sheet%20P&L%20Cashflow%20SofCiE.pdf on Apr 12, 2009.
3.11.Site designed and developed by Information Technology
Group, National Bank of Pakistan (2009). Retrieved from
http://www.nbp.com.pk/Publications/AnReport2008/08-Balance
%20Sheet%20P&L%20Cashflow%20SofCiE.pdf on Apr 13, 2009.
1
12. Annexes:
PRESIDENT
BOARD OF DIRECTORS
REGIONAL
MANAGEMENT
REGIONAL
COMMITTIECHIEF
OPERATIONS
Branch Manager
Operational Manager
,
Deposit Cash Deptt Compliance Govt. Receipt Foreign
Deptt Deptt Deptt Currency
Deptt.