Statement of Qualifications for

Architectural, Engineering, Municipal Administration

and Other Professional Services
Service Area: Building Code Plan Check and Inspection Services

City of Carmel-by-the-Sea CONTACT REGARDING THIS PROPOSAL/SOQ

PUBLIC WORKS DEPARTMENT TOM HARRIS, S.E., PRESIDENT
ATTN: ROBERT M. HARARY, P.E. DIRECTOR OF California Code Check A Bureau Veritas
PUBLIC WORKS Company
P.O. BOX CC, CARMEL, CA 93921 250 N. Westlake Blvd., Ste. 150
Westlake Village, CA 91362
tom@californiacodecheck.com (805) 230-2888

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City of Carmel
Building Code Plan Check and Inspection Services
By The Sea

LETTER

September 25, 2017

Robert M. Harary, P.E., Director of Public Works

City of Carmel-by-the-Sea
P.O. Box CC
Carmel, CA 93921

Dear Mr. Harary,

BUREAU VERITAS NORTH AMERICA, INC. (BVNA) AND CALIFORNIA CODE CHECK (CCC) provides plan check
and inspections services to municipalities, on an as-needed basis; offering off-site and in-house Building Code support.
BVNA and CCC have recently merged to better serve the building safety community. Our combined team is highly
qualified and able to handle building plan checks and inspections, as well as other related staffing support to cover peak-
time workflow increases, staffing shortages, and/or special projects. Over the past 30 years, we have assisted over
150 other jurisdictions throughout the State of California and currently work with the Counties of Monterey, San Luis
Obispo, Santa Barbara, Ventura, Los Angeles and San Bernardino, as well as the Cities of Atascadero, Pismo Beach,
San Luis Obispo, Santa Clarita, Santa Barbara, Solvang, Malibu, Torrance and Glendale.

We maintain a substantial talent pool of seasoned, certified and licensed professionals including: Structural, Civil,
Geotechnical & Fire Protection Engineers; Mechanical, Electrical & Plumbing Engineers/Specialists; DSA Certified
Access Specialists (CASp); LEED Professionals; ICC Certified Building Officials; Plans Examiners; Inspectors; and
Permit Technicians. Our team has over 30 years of extensive experience checking and inspecting various types of
construction and occupancies, in diverse geographical regions and climate zones, with a reputation in the industry
for performing services within the contracted turn-around timeframes. On-Site (In-House) staffing for Plan Check
Engineers, Plans Examiners, Inspectors, and other related positions can also be provided.

Both BVNA and CCC maintain a highly respected, professional status and is in good financial standing. The companies
comply with nondiscrimination requirements of the State and the Federal Government, and is an Equal Opportunity
Employer. All conditions contained in this statement of qualifications shall remain valid for a period of not less than
90 days. Tom Harris and Isam Hasenin are both legally authorized to sign and execute the Citys contract, as mutually
agreed. Craig Baptista is authorized to sign this proposal on their behalf.

The location of our closest office is Atascadero, California. The majority of the work will take place in Atascadro, San
Luis Obispo County, with support from four (4) additional BVNA and CCC offices and over 150 building safety technical
experts throughout the State of California. If you have any questions or would like further information, please contact us.
We look forward to hearing from you to further discuss how our team can assist the City of Carmel.

Sincerely,

Tom Harris, S.E., President/Principal Craig Baptista, Director of Operations

tom@californiacodecheck.com craig.baptista@us.bureauveritas.com
(800) 803-3622 (916) 725-4200

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 California Code Check, A Bureau Veritas Company

5905 Capistrano Ave., Ste F

Atascadero, CA 93422


1984

2000

Craig Baptista on behalf of President

Tom Harris, SE 800-803-3622 tom@californiacodecheck.com

Bryan Spain, P.E. Vice President 805-792-1109 bryan@californiacodecheck.com

5905 Capistrano Ave, Ste. F 805-792-1109 9

Atascadero, CA 93422
250 N. Westlake Blvd., Ste. 150 800-803-3622 26
Westlake Village, CA 91362

9 150 *This is combined BVNA and CCC

employees
in the State of California

$ 2,000,000 each occurrence / $ 2,000,000 annual aggregate

AON Risk Services Northeast, Inc. - 199 Water Street, NY, NY

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 Principal, President & Plan Check Structural T24 Energy
Tom Harris, S.E.
Engineer PROJECT MANAGER Grading Fire

Principal, Vice President Structural T24 Energy / Accessibility

Bryan Spain, P.E., CASp
& Plan Check Engineer Grading Fire

Building Official, Sr. Bldg. Plan Checker Structural T24 Energy / Accessibility
Tony Falcone, C.B.O., CASp
& Building Inspector Fire OWTS Mech./Elect./Plumbing

Sr. Building Plan Checker Structural T24 Energy / Accessibility

Steve Perkins, CASp, LEED
& Building Inspector Fire OWTS Mech./Elect./Plumbing LEED

Joe Chao, P.E. Building Plan Check Engineer Structural T24 Energy
Fire OWTS Mech./Elect./Plumbing

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City of Carmel
Building Code Plan Check and Inspection Services
By The Sea

ORGANIZATIONAL CHART

PROJECT TEAM

TOM HARRIS, S.E.

President | Principal

ISAM HASENIN, P.E.

President | Principal

BRYAN SPAIN, P.E., C.A.Sp.

Vice President | Principal

Tony Falcone, C.B.O., Zack Mohammadi, P.E. Kirk Miya, P.E.

C.A.Sp. Senior Mechanical Engineer Senior Plan Check Engineer
Senior Building Plans
Examiner Jerome Schreiber, P.E. Joe Harris
Senior Electrical Engineer Senior Inspector
Steve Perkins, C.A.Sp., and Inspector
LEED AP BD+C George Lockfort
Senior Building Plans Moe Heivand, P.E. Senior Inspector
Examiner and Inspector Senior and Managing Plan
Check Engineer Nancy Martinez
Joseph Chouinard, P.E. Electrical Inspector
Senior Plan Check Engineer Trang Huynh, P.E., C.B.O.
Senior and Managing Plan David Shields
Scott Martini, P.E. Check Engineer Building Inspector
Plan Check Engineer
Ali Soheili, P.E. Allen Lumpkin
Rick Curtze, C.B.O. Mechanical Plan Check Building Inspector
Senior Building and Fire Engineer
Plans Examiner and Dennis Hutnik
Inspector Cristian Son, P.E. Building Inspector
Senior Electrical Plan Check
Jack Collings, F.P.E. Engineer Roger Banowetz
Fire Protection Engineer Senior Inspector
Amir Amiri, P.E.
Ibrahim Hzayen, P.E. Senior Electrical Plan Check Christopher Blair
Senior Plan Check Engineer Engineer Building Inspector

Joe Chao, P.E. Richard Arglen Tom Fitzgerald

Plan Check Engineer Senior Plans Examiner and Building Inspector
Inspector

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 Tom Harris, S.E.

Principal, President & Plan Check Engineer PROJECT MANAGER

32 32

B.S. in Engineering; California State University, Northridge

CA Licensed Structural Engineer #S3803
CA Licensed Professional Engineer #C40748
Structural Engineering Licenses in AZ, HI, NV, OR

Professional memberships with most engineering societies; Served on the SEAOSC Board of Directors; Education Chair for the
Ventura Chapter of ICC; Structural Engineers of Southern California's (SEAOSC) Engineer of the Year for 2015

DEL AMO MALL - Torrance, CA

Still on-going
Still on-going
STRUCTURAL PLAN CHECK ENGINEER
Partial demolition of the existing mall, and conducted a comprehensive plan check of the structural, architectural, mechanical,
electrical, plumbing, and fire analysis of the plans for a new 3-story open mall, as well as a new parking structure, new anchor
buildings, and the tenant improvements for the interior retail stores. Types of construction: Type I-A, II-A, II-B & II-S

POLICE/FIRE STATION EXPANSION - Santa Maria, CA

2011
2011
STRUCTURAL PLAN CHECK ENGINEER
The police and fire station facility was 2 stories with a full basement, with approximately 15,000 sq ft.
The facility had offices and holding cells, with a Type III construction, using masonry and concrete.

AMERICANA AT BRAND - Glendale, CA

2008
2008
STRUCTURAL PLAN CHECK ENGINEER
Plan checking for this substantial project. The shopping center and residential complex consisted of a 5-story apartment building
(175,165 Sq. Ft), 2-story multiplex theater (83,340 Sq. Ft) and 2-story retail building (84,881 Sq. Ft), with subterranean parking
(74,360 Sq. Ft). Types of construction: Type I-A, II-A, II-B & II-S

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 Bryan Spain, P.E., CASp

Principal, Vice President Plan Check Engineer

29 18

B.S. Architectural Engineering CA Polytechnic State Univ., San Luis Obispo

CA Licensed Professional Engineer #C46854

DSA CASp Professional #092
ICC Building Plans Examiner

Bryan has been very active with various professional organizations on the Central Coast over the last
two decades. He is a Director for CALBO and Past President of the Central Coast Chapter of ICC.
(HISTORICAL) CITY HALL - Atascadero, CA
2013
2013
PLAN CHECK ENGINEER
Plan review services for the seismic retrofit and rehabilitation of Atascaderos Historic City Hall. The first two stories were retrofit
with gunite walls, while the upper two stories, including the rotunda, were strengthen with the composite material, FRP (Fiber
Reinforced Polymers), to bring the building up to code, following the 2003 earthquake.

AYRES HOTEL - Paso Robles, CA

2014
2014
PLAN CHECK ENGINEER
Comprehensive plan review of the architectural, structural, mechanical, electrical, plumbing, disabled access, energy and noise for
the new construction of the Ayres Hotel. This 3-story, 134,000 Sq. Ft. luxury hotel features a large lobby, conference rooms,
restaurant, spa facilities, 171 guestrooms and 36 apartment style villas. Type of construction: Type VA.

JUVENILE HALL EXPANSION - San Luis Obispo, CA

2014
2014
PLAN CHECK ENGINEER
Plan review for the expansion of the existing Juvenile Hall with the addition of three new building; a 1-story housing facility (7,920
Sq. Ft.), a 2-story academics/admin building (9,824 Sq. Ft.) and a multi-purpose/recreation facility (5,000 Sq. Ft.). The existing
buildings were reviewed to ensure that the new buildings cohesively tied into the existing means of egress system. Type IB.

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 Tony Falcone, C.B.O., CASp

Building Official, Senior Building Plan Checker & Building Inspector

32 4

A.S., Building Technology - Butte College

DSA CASp Professional #083

ICC CERTS: Certified Building Official, Building Plans Examiner, Building Inspector, Electrical Inspector, Mechanical Inspector,
Light Commercial Combination Inspector, Plumbing Inspector UPC, Residential Combination Inspector, Combination Inspector

Building Official for Santa Cruz County, CA

2010
2016
BUILDING OFFICIAL
Administered enforcement of building codes; Developed policy and procedure recommendations for
departmental activities; Mange the inspection activities; Plan checks including Accessibility & MEP

Building Official for Agoura Hills, CA

1997
2007
BUILDING OFFICIAL
Administered enforcement of building codes; Developed policy and procedure recommendations for
departmental activities; Mange the inspection activities; Plan checks including Accessibility & MEP

AMERICANA AT BRAND - City of Glendale

2008
2008
PLANS EXAMINER
Plan checking for this substantial project. The shopping center and residential complex consisted of a 5-story apartment building
(175,165 Sq. Ft), 2-story multiplex theater (83,340 Sq. Ft) and 2-story retail building (84,881 Sq. Ft), with subterranean parking
(74,360 Sq. Ft). Types of construction: Type I-A, II-A, II-B & II-S

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 Steve Perkins, CASp, LEED

Senior Building Plan Checker & Building Inspector

39 9

Construction Technologies, Cuesta College

DSA CASp Professional #124

LEED Accredited Professional

ICC CERTS: Certified Building Official, Building Plans Examiner, Building Inspector, Fire Inspector II
1986-2008 Deputy/Acting Building Official and Senior Building Inspector - City of Paso Robles.
(HISTORICAL) CITY HALL - Atascadero, CA
2013
2013
PLAN CHECK ENGINEER
Plan review services for the seismic retrofit and rehabilitation of Atascaderos Historic City Hall. The first two stories were retrofit
with gunite walls, while the upper two stories, including the rotunda, were strengthen with the composite material, FRP (Fiber
Reinforced Polymers), to bring the building up to code, following the 2003 earthquake.

AYRES HOTEL - Paso Robles, CA

2014
2014
PLAN CHECK ENGINEER
Comprehensive plan review of the architectural, structural, mechanical, electrical, plumbing, disabled access, energy and noise for
the new construction of the Ayres Hotel. This 3-story, 134,000 Sq. Ft. luxury hotel features a large lobby, conference rooms,
restaurant, spa facilities, 171 guestrooms and 36 apartment style villas. Type of construction: Type VA.

JUVENILE HALL EXPANSION - San Luis Obispo, CA

2014
2014
PLAN CHECK ENGINEER
Plan review for the expansion of the existing Juvenile Hall with the addition of three new building; a 1-story housing facility (7,920
Sq. Ft.), a 2-story academics/admin building (9,824 Sq. Ft.) and a multi-purpose/recreation facility (5,000 Sq. Ft.). The existing
buildings were reviewed to ensure that the new buildings cohesively tied into the existing means of egress system. Type IB.

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 Joe Chao, P.E.

Plan Check Engineer

8 8

B.S. in Civil Engineering CA State University, Northridge

CA Licensed Professional Engineer #C85679

ICC Building Plans Examiner

Member: Structural Engineers of Southern California (SEAOSC)
HEALTH & WELLNESS CENTER - Desert Hot Spg
2015
2015
PLAN CHECK ENGINEER
Plan review for the new construction of a 30,200 sq ft, 1 story community center. The facility consists of a dental clinic, a cafeteria
area, and a youth recreational center with a pool and an inside basketball court. The desert / high wind climate required a cool
roof, along greater insulation and radiant barrier plywood and certain elements to have a 100 m/hr rating. Type VB.

SONRISA & ESPERANZA AT SPANISH WALK

2014
2014
PLAN CHECK ENGINEER
Structural plan review for a new tract-home development consisting of multiple floor plans with several options. Special design
considerations were taken due to the fact that the development was located in the special wind region per the CA Building Code.
Type of construction: Type V-B.

4891 FOOTHILL RD (13-15072) - Ventura, CA

2014
2014
PLAN CHECK ENGINEER
Plan review of this new 3-story single family residence (4,909 Sq Ft) with a hillside grading of more than 33%, requiring primary
and secondary anchors to comply with the hillside ordinance. Project is also located in a high fire zone which required construction
with fire resistant members and additional passive fire protection. Type of construction: Type V-B.

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DEL AMO MALL

TORRANCE, CA

2014

2015

City of Torrance

Felipe Segovia, Building Regs Administrator

(310) 658-5910

fsegovia@torranceCA.gov

Plan review for the partial demolition of the existing mall, and is currently conducting a comprehensive plan check of the structural,
architectural, mechanical, electrical, plumbing, disabled access, energy and fire analysis of the plans for a new 3-story open mall, as
well as a new parking structure, new anchor buildings, and the tenant improvements for the interior retail stores.
Types of construction: Type I-A, II-A, II-B & II-S

CCC was contracted to provide plan review services for the demolition and new construction of the Del Amo Mall. A team of
highly-qualified engineers was assembled, including Structural and Civil Engineers, a specialized Concrete Engineer, MEP Engineers
and a Fire Protection Engineer.

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VARIOUS SINGLE FAMILY HOMES & COMMERCIAL BUILDINGS

MALIBU, CA

still on-going

still on-going

City of Malibu

Craig George, Building Official

(310) 456-2489

cgeorge@malibucity.org

Plan review, including the architectural, structural, grading, OWTS, MEP, etc, of various building types for the City of Malibu. Due
to the communitys geographical location along the Santa Monica Mountains, Malibu falls in the high fire severity zone and special
high wind region. The community is also subject to coastal flooding, i.e. wave impact and tsunami. Special construction
considerations are required to address these conditions.

CCC Inspection services were provided to cover a temporary leave of absence, which extended to a longer assignment. The City
was so pleased with the quality of services provided that the CCC Inspector was later hired into a full-time position. The Citys
geographical features also attributes to the need for septic systems, with specialized training required for inspections.

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JUVENILE HALL EXPANSION

SAN LUIS OBISPO, CA

2014

2014

County of San Luis Obispo

Cheryl Journey, Chief Building Official

(805) 781-1314

cjourney@co.slo.ca.us

Plan review for the expansion of the existing Juvenile Hall with the addition of three new building; a 1-story housing facility (7,920 Sq.
Ft.), a 2-story academics/administrative building (9,824 Sq. Ft.), a multi-purpose/recreation facility (5,000 Sq. Ft.) and an exterior
walkway. In addition to the comprehensive review of the new structures, the existing buildings were reviewed to ensure that the new
buildings cohesively tied into the existing means of egress system.

A team of highly-qualified engineers was assembled, including Structural and Civil Engineers, MEP Engineers and a Fire Protection
Engineer. Type of construction: Type IB.

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AMERICANA AT BRAND

GLENDALE, CA

2007

2008

City of Glendale

Jan Edwards, Building Official

(818) 548-3214

jedwards@ci.glendale.ca.us

CCC provided the plan review and inspections for this substantial project. The shopping center and residential complex consisted of
a 5-story apartment building (175,165 Sq. Ft), 2-story multiplex theater (83,340 Sq. Ft) and 2-story retail building (84,881 Sq. Ft),
with subterranean parking (74,360 Sq. Ft). The projects mixed-use characteristics made the plan review challenging, as all uses had
to be considered, when apply codes.

A team of highly-qualified engineers was assembled, including Structural and Civil Engineers, MEP Engineers and a Fire Protection
Engineer. CCC assigned a Building Inspectors to the City to supplement the inspection staff. As the construction increased,
additional CCC inspectors were assigned, with one of the CCCs Plan Check Engineers, also an ICC-Certified Inspector, conducting
inspections and providing significant code interpretation on-location. Types of construction: Type I-A, II-A, II-B & II-S

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 Tom Harris, S.E. Principal, President & Plan Check
Engineer
x x x x
Bryan Spain, P.E., CASp Principal, Vice President
& Plan Check Engineer
x x x
Tony Falcone, C.B.O., CASp
Building Official, Sr. Bldg. Plan
Checker
x x
x x
& Building Inspector
Steve Perkins, CASp, LEED Sr. Building Plan Checker
& Building Inspector

Joe Chao, P.E. Building Plan Check Engineer

x x x

DEL AMO MALL JUVENILE HALL EXPANSION

VARIOUS SINGLE FAMILY HOMES & AMERICANA AT BRAND

COMMERCIAL BUILDINGS

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The companies invest in new hardware regularly, and each Plans Examiner has a computer system equipped with a large, flat-screen
monitor to enable on-screen review of plan documents. Large desks and tables accommodate the size of building plans, and
conference rooms are utilized for meeting with applicants. The phone system has recently been upgraded to allow for individual voice
mail boxes and extensions, as well as conference calling, for easy connectivity to a Plans Examiner. Live reception is maintained to
provide friendly and efficient customer service. Field personnel, such as Building Inspectors, are usually supported with the
jurisdiction's hardware and software technology; however, Inspectors will have smart-phones and digital cameras. When a
jurisdiction does not provide the use of a vehicle for inspections, field staff may provide their own, reliable transportation.

Microsoft Office, Adobe and Bluebeam software are the main programs employed, and are kept up-to-date. Plan reviews are
completed in Word using a Master Template, an electronic guide book used to create a job specific Comment List during the initial
comprehensive review. The Master Template is updated with the most universal codes from the current California Building Code
(CBC), and incorporates the ordinances specific to each jurisdiction. The use of a template insures that the comments are consistent;
referencing the applicable code. CCCs website has a page for customers, with a permit application number, to upload PDF files of
any size directly and securely to our server. This system offers jurisdictions an eco-friendly, paper-less alternative for plan review.
Project tracking and scheduling is conducted with the use of a sophisticated, spreadsheet-like database.

An extensive reference library is maintained at each office, which includes current and previous code books for all of the disciplines,
as well as materials specification books, and training manuals. Digital copies of the ICC Code Books are also available to staff.
Inspectors can contact plans examiners for code interpretation, when needed.

Each staff members is designated a computer system that ties into as a network, and is backed-up to protect the company from the
loss of data. Anti-virus protection is also installed and scans are completed on a regular basis. Internal procedures further protect the
company from unwanted downloads that can expose the company to viruses.

Both BVNA and CCC have a reputation for meeting turn-around expectations. Our dedicated team is able to flex working hours to
cover increased workflow, and we maintain a strong administrative staff that provides a daily schedule for all jobs in-house and the
dates the review must be returned. The Master Template, previously mention, assists with the escalation of reviews. Even in times of
increased workloads, a quality review is still conducted by a senior project manager/engineer. An overnight courier service is provided
for the shipping of plans to and from the jurisdiction. Comprehensive initial reviews and direct communications with applicants also
ensure that the number of subsequent reviews is kept to a minimum.

Our team has a reputation in the industry for recruiting and placing experienced professionals that require little training or supervision.
When the City requests a temporary or long-term staffing solution, Tom Harris will recommend one of our available personnel, but if a
specialized skill set is required, further recruiting may be necessary.

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 Hourly Rates are based on the service provided, rather than a specific person.

Principal 130.00/hr 133.25/hr 136.58/hr

Plan Check Engineer 120.00/hr 123.00/hr 126.00/hr

Plans Examiner 100.00/hr 102.50/hr 105.00/hr

CASp Plan Reviewer / Inspector 110.00/hr 112.75/hr 115.56/hr

Building Official 135.00/hr 138.37/hr 141.83/hr

Public Works Inspector - Prevailing Wage 110.00/hr 112.75/hr 115.56/hr

Public Works Inspector 95.00/hr 97.37/hr 99.81/hr

Building Inspector 85.00/hr 87.13/hr 89.31/hr

Permit Technician 60.00/hr 61.50/hr 63.04/hr

Structural or MEP Only Plan Review 120.00/hr 123.00/hr 126.00/hr

Grading Plan Reviews 120.00/hr 123.00/hr 126.00/hr

Fire Plan Review 120.00/hr 123.00/hr 126.00/hr

Solar Plan Reviews 100.00/hr 102.50/hr 105.00/hr

For Off-Site Reviews;

software intallation and
licensing at jurisdiction not Blueprint reproductions are charged
included in above pricing at cost when hard-copies requested
IRS mileage will be charged Courier services incl'd for the first 3
for jobsite miles reviews; add'l (excessive) reviews
may be charged at cost
(most reviews completed within
3 submittals)

TH

Expedited plan reviews can be negotiated. Hourly rates are billed in quarter-hour (0.25) increments. (2.00 hour min. fee for initial hourly
reviews) FOR ON-SITE STAFFING: A 4 hour/day minimum per individual will be assessed. Overtime (OT) will be charged at 1.5 times the
standard hourly rate and double-time (DT) will be charged at 2.0 times the standard rate. (If working a 4/10 schedule, OT is over 10 hours on
any day and/or over 40 hours per week and weekends. Same principle applies to 9/80 schedules. DT is charged according to the state and
federal laws. Hours worked on a designated holiday will be charged at the appropriate OT and DT rates). Fees charged per service provided.

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Customer Service Philosophy
Our role is to serve the community on the behalf of the Jurisdiction, while protecting the life and safety of the people. We
understand the importance of delivering a high level of customer service, when supporting the Jurisdiction with building plan
checks, inspections, and other community development related activities. Our dedication to this effort takes shape in every
team member. We have built our organization on acting with integrity, honesty and professionalism, and expect that our
staff convey these same values, at all times.

Plan Check Service Plan

Plan reviewers will function as a seamless extension to the City working directly with City staff and applicants, ensuring that
everyone understands the applicable codes and regulations, while maintaining a high level of customer service, professional
courtesy and unbiased objectivity. Most projects, especially complex projects, are sent to our facility for a thorough,
comprehensive review. Our facilities have experienced Engineers on-hand, with an abundance of resources and technology
available to enable consistent and comprehensive plan checks.

Plan Check Quality Control and Consistency Program

Quality control is essential, and BVNA and CCC has consistently delivered accurate plan reviews over the years. We have
accomplished this through to our commitment to continued education, the creation of a Master Template, and a quality
check following every review.

Continuing Education: Staff actively attends training seminars and online webinars through industry associations,
such as ICC, CALBO, SEAOC and SK Ghosh. CCC also maintains extensive reference libraries at the company's offices.
Master Template: The Master Template is an electronic guide book used by all of our Plans Examiners at our offices
to create a job-specific Comment List during the initial comprehensive review. The Master Template is based on the
most universal codes from the current California Building Code (CBC), and incorporates the ordinances specific to
each jurisdiction. The use of a template insures that the comments are consistent; referencing the applicable code.
Quality Check: Each completed review, including the initial review and all rechecks, is followed by a secondary quality
review which is conducted by one our senior staff, prior to being returned

Inspections Quality Control and Consistency Program

Our Inspectors are issued a copy of the company policies and ethical standards, The Art of Inspections, that focuses solely
on the Inspector's techniques and methods of performing inspections for our Clients. This document takes each Inspector
through the following aspects of building inspections: arriving, performing, documenting and departing an inspection, as well
as office protocol.

BVNA and CCC's combined team is qualified and ready to serve Carmel-by-the-Sea.

Craig Baptista on behalf of Tom Harris, SE

Craig Baptista - Director of Operations and Tom Harris - President / Principal

September 26, 2017

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