WizIQ

Virtual Classroom
Q u i c k G u i de f or Te a ch e r s

www.wiziq.com | 2013 WizIQ Inc. All rights reserved.

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Table of Contents
Introduction WizIQ Virtual Classroom
1. Share Content & Files 1
1.1. Supported File Types 2
1.2. Uploading Files from the WizIQ Dashboard 3
1.3. Attaching Uploaded Files to your Class 4
1.4. Uploading Content During Class 5
1.5. Allowing Attendees to Upload Files 5
1.6. Opening a File from your Content Library 5
1.7. Closing a Content File in the Whiteboard 6
1.8. Renaming Uploaded Content Files in Live Classes 7
1.9. Navigating, Rotating, and Adjusting Document Zoom 7

2. Breakout Room 8
2.1. Creating and Populating a Breakout Room 8
2.2. Moving the Presenter from One Breakout Room to Another 9
2.3. Moving Attendees from One Breakout Room to Another 10
2.4. Making an Attendee a Breakout Room Lead 11
2.5. Managing Breakout Room Attendee Controls 12
2.6. Managing Breakout Room Text Chat 13
2.7. Toward the Bottom of the Window, Locate the To: Drop-Down Box 14
2.8. Managing Attendee Hand Raise in a Breakout Room 15
2.9. Uploading Content in a Breakout Room 15
2.10. Ending your Breakout Session 16

3. Recording 17
3.1. Start Recording 18
3.3. Stopping, Pausing, and Resuming a Recording 19
3.4. Play Recording 20
3.5. Navigating in a Recording 21

4. Poll 22
4.1. Submit Poll Window 22
4.2. Creating Polls 23
4.3. Editing Polls 24
4.4. Publishing Polls 24
4.5. Viewing Poll Results 25
4.6. Deleting Polls 26
4.7. Sharing Poll Results 27

5. Play Media in the Virtual Classroom 28

5.1. Supported File Types 28
5.2. Playing Media Files 29
5.3. Play Files from your Content Library 30
5.4. Play YouTube Videos 31
5.5. Play Media from the Class Playlist 32
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6. Screen Sharing 33
6.1. Starting Desktop Sharing Session 34
6.2. Stopping your Desktop Sharing Session 36
6.3. Allowing Participants to Share their Screen with the Class 37

7. Whiteboard 38
7.1. The Whiteboard Menu Bar 38
7.2. The Whiteboard File Menu 39
7.3. The Whiteboard Edit Menu 40
7.4. Enabling and Disabling Whiteboard Permissions for Attendees 42
7.5. Whiteboard Tools 43
7.6. Tool Menu 44
7.7. The Attributes Panel 45
7.8. Adding Text to the Whiteboard 46
7.9. Selecting items on the Whiteboard 47
7.10. Point to something on the Whiteboard 47
7.11. Write or draw free-hand on the Whiteboard 47
7.12. Create Rectangles, Ellipses, or Triangles 48
7.13. Draw a Line 48
7.14. Add a Graph 49
7.15. Highlight items on the Whiteboard 50
7.16. Special Shapes 50
7.17. Erasing items from the Whiteboard 50
7.18. Deleting items from the Whiteboard 51
7.19. Adding emoticons to the Whiteboard 51

8. Live Audio and Video Streaming 52

8.1. Testing and configuring your audio/video devices 52
8.2. Device Configuration Tips 53
8.3. Starting Audio/Video streaming in class 54
8.5. Resizing Video 56
8.6. Stopping Audio/Video Broadcasting 56
8.7. Selecting a new Audio/Video device or configuring settings while in class 57
8.8. Selecting a new Audio/Video device 57
8.9. Configuring device settings during Live Video Streaming in class 58
8.11. Setting Audio/Video Permission for Attendees 60
8.12. Changing whose Live Video the class can view 61
8.13. Latency Reduction Alerts 61
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9. Text Chat 63
9.1. The Text Chat Panel 63
9.2. Viewing Text Chat Messages 64
9.3. Sending a Text Chat Message 65
9.4. Adding External Links to your Message 66
9.5. Adding Emoticons to your Message 66
9.6. Chatting in a Different Language 67
9.7. Saving Text Chat Messages 68
9.8. Changing Text Size & Color in Conversation Area 69
9.9. Setting Text Chat Permission for Participants 70
9.10. Text Chat in a Breakout Room 71

10. Attendee List 72

10.1. Locate Attendee List box 72
10.2. Search an Attendee 72
10.3. Assign and Remove Permissions (Audio/Video/Writing) 73
10.4. Remove Permission from Entire Class 74
10.5. Filter and Sort Attendee List 75
10.6. View Attendee Profile 76
10.7. Acknowledge Raised Hands 77
10.8. Block and Unblock Attendees 78
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Introduction WizIQ Virtual Classroom

Quick Guide for Teachers intends to serve as a help manual for teachers using WizIQ to teach online. The WizIQ Virtual
Classroom is a web application that enables teachers to teach and students to learn online.

This document focuses on teachers as audience and primary users of the tools required to teach online.

Thus, each chapter is a quick guide to a prominent feature of the Virtual Classroom:

Share Content & Files Screen Sharing

Breakout Room Whiteboard

Recording Live Audio and Video Streaming

Polls Text Chat

Play Media Files in the Attendee List

Virtual Classroom

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1. Share Content & Files

WizIQ understands that class time is precious. Uploading PDFs, Word/PowerPoint/Excel documents, audio/video files, and
other formats takes time. Time could be spent better by interacting with your attendees.

That is why WizIQ offers a cloud-based Content Library. You can access your Content Library from inside the WizIQ Virtual
Classroom, sharing anything with your attendees using your library. You can even allow them to download the recordings
of your session, so your students can review the recordings at their leisure.

You are not limited to just what is already inside your Content Library. You can also upload files on the fly during a class,
and give students permission to upload as well. This Quick Guide explains both how to work with the Content Library, and
how to upload files directly in the classroom.

1.1. Supported File Types

File Type Upload directly in the Virtual Upload to Content Library from the
Classroom WizIQ dashboard
Documents

Doc, Docx, Pdf, Up to 12 MB Up to 20 MB

Xls, Xlsx, RTF

Presentations

Ppt, Pptx, Pps, Ppsx, Up to 12 MB Up to 20 MB

swf, flv

Image files

Png, Jpg, Jpeg, Up to 3 MB Upload not supported

Gif

Audio files

Wav, Wma, Upload not supported Up to 50 MB

Mp3

Video files

Mov, Avi, Mpeg, Upload not supported Up to 50 MB

wmv

Table 1.1: Supported file types for content

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1.2. Uploading Files from the WizIQ Dashboard

If you already know which files you want to share with your class, take advantage of that knowledge by pre-uploading
the files in your WizIQ Content Library. Once uploaded, the content file may take from 2 seconds to 2 hours to appear,
depending upon the file size. So be sure to give yourself plenty of time, just in case.

You can also embed content such as audio and video in your webpage.

Follow these steps to add files to your Content Library:

1. Log on to your WizIQ account.

2. From the Teach menu in the top navigation bar, select Upload Content. This action takes you to the Upload
Content page.

Table 1.2: Upload content screen

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3. Do you want to upload a file, or embed one?

To upload a file to your Content Library:

1. On your Upload Content page, click the Browse button.
2. Manually select the file from your computer to upload to the Content Library.

To embed a document, video file, audio file, or a PPT in the WizIQ Virtual Classroom:
1. On the Upload Content page, click the Embed Content link.
2. Paste the embed code in the text box.

Note: Alternatively, you can embed a file by copying the embed code and pasting it where you want the media to appear.

4. Add information about the content file by filling in the following text fields:

Add Title: Name your content file.

Tag: Tags are keywords make it easier to find the file by searching or browsing.

Description: A short description makes your content easier to find, a good description eliminates the guesswork
of your students, when they are searching for study material.

5. Manage your files privacy settings by selecting one of the following options:

Public: Makes your content file accessible to everyone, listing it on WizIQ and allowing Google to index it.

Private: Completely secures your content file. Makes the file accessible only to people you invite to view it.

6. From the Language drop-down, select the language used in your content file.

7. Check the Allow others to download box if you want to allow others to download your file. Otherwise, uncheck it.

8. Click the Upload and Continue button to save the settings and upload the file.

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1.3. Attaching Uploaded Files to your Class

Once you have uploaded a file, you can find it in your Content Library in two different ways:

On the WizIQ website, go to the My Stuff menu on the top navigation bar, and select My Content.
In the WizIQ Virtual Classroom, either:
1. Open the Content Library from the top navigation bar.
2. Open the File menu and select the file there.

When open, the Content Library displays following lists:

All pre-loaded files.

All files currently uploading in the library.

Figure 1.3.: Select files to attach

Files you personally uploaded show up under Uploaded Content. If someone else uploaded the file and shared with
you, then it appears under Shared with me. In either case, when you want to add a file to a particular class:

1. Navigate to the file in your Content Library.

2. Click the Add to class button next to the file.

Note: Keep in mind that if others uploaded the file, they retain the permission to delete it.

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1.4. Uploading Content During Class

You cannot always upload your files ahead of time. Teachers have the option of uploading files on the fly during class
(except for audio/video since those files are so large). Files uploaded during class open directly in the WizIQ Virtual
Classroom without uploading to the Content Library. While all attendees can view the file, they would be unable to save it.
However, if you are recording your class, the file is captured in the class recording.

To upload content from in the WizIQ Virtual Classroom during a class, do the following:

1. Click Upload from desktop from the top navigation bar.

Figure 1.4.: Upload from desktop

2. Select the file from your desktop. (If you want to upload an audio/video media file during a live class, see Media Player
user guide for more information on how to upload audio and video files.)

3. The content file opens directly in the whiteboard.

Once uploaded, your file may take from 1 - 4 minutes to load in the classroom. If it takes longer than
expected:

If your file is between 40%-90% its in conversion. Do not refresh at this stage.
If your file is at 90%, conversion is complete, and only data transfer is pending. Do not refresh at this stage.

1.5. Allowing Attendees to Upload Files

You can allow attendees to upload a file by giving them writing control. Then they upload the file using the same method
described in the previous section, for uploading content in the WizIQ Virtual Classroom during a live class.

1.6. Opening a File from your Content Library

To open a file from your Content Library during a live class, follow the instructions in the section Attaching uploaded
files to your class.

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1.7. Closing a Content File in the Whiteboard

When you are done with a file in class, you can close it by doing the following:

1. Select the whiteboard associated with the file.

2. Click on the X red button to the right of the files name, as shown in the image below. You would need to confirm
deletion.

Figure 1.7.: Closing content file

Note: If you uploaded this file in real-time during a class, you cannot undo this delete. The file will be gone. Files uploaded in the
Content Library first will remain there, available for access at any time, but will be removed from the classroom.

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1.8. Renaming Uploaded Content Files in Live Classes

You can rename an uploaded content file directly in a live class by doing the following:

1. Open the whiteboard associated with the file.

2. Double-click the files name.
3. Edit the files name.

Note: however, that this new name only lasts while class is in progress. The change is not made in the Content Library itself.

1.9. Navigating, Rotating, and Adjusting Document Zoom

The WizIQ Virtual Classroom offers additional features when dealing with specific types of documents:
You can rename an uploaded content file directly in a live class by doing the following:

If you are using a PDF/Doc/Xls file, you can navigate to a particular page by inserting the desired page number in the
page text box.

Figure 1.9.: Zoom, rotate, flip options

When it comes to PDF/Doc/Xls files, you can rotate their pages both clockwise and counter-clockwise by clicking on the
respective buttons on the menu bar.
In all file types, you can zoom in or out by clicking on the + or buttons, or enter the zoom percentage between
25-400% in the Zoom box. You can also click on the Fit to Size button to optimize the file view for your screen.

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2. Breakout Room
Breakout Rooms allow you to create up to 5 sub-rooms inside the WizIQ Virtual Classroom, which you can use to divide a
large group of attendees in smaller groups to encourage collaboration. You can appoint room leads, moderate each room,
move attendees from one room to another, manage controls, and more.

This Quick Guide explains how to use the Breakout Rooms features.

Note: Screen sharing and Polls cannot be used in Breakout Rooms, but can be used in the Main Room while a Breakout Session
is active.

2.1. Creating and Populating a Breakout Room

Once you are inside the WizIQ Virtual Classroom, you can create, populate, and activate a Breakout Room by doing the
following:

1. Click on the Breakout Room button. The Breakout Session window appears.
2. In the Breakout Session window, go to the lower drop-down menu, and select the Edit room option.

Figure 2.1.: Edit breakout room

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3. Click on the Create new room button and the Breakout Room appears to the right in the Room List.
4. If you want to name the Breakout Room, click Edit name and make the change.
5. To add attendees to the room, look in the Attendees drop down box at the list of attendee names. Click (check) the
box in front of each attendee you want to add to this room.
6. Click Move to room to open its drop-down menu.
7. Select the desired room, and then click on the Start Breakout Session button.

Repeat this process for each Breakout Room you want to create.

2.2. Moving the Presenter from One Breakout Room to Another

To move yourself from one Breakout Room to another, do the following:

1. In the WizIQ Virtual Classroom, click on the Breakout Room button. The Breakout Session window appears.
2. In the lower dropdown menu, select Go to room.

Figure 2.2.: Breakout rooms

3. Select the room you want to move in.

4. Once the move is complete, you would see a status message similar to the one below:

Figure 2.2.: Breakout room status

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2.3. Moving Attendees from One Breakout Room to Another

To move an attendee from one Breakout Room to another:

1. Click on the Breakout Room button. The Breakout Session window appears.
2. In the Breakout Session window, go to the lower drop-down menu, and select Edit room.
3. To add attendees to the room, go to the Attendees drop down box at the list of attendee names. Click (check) the box
in front of each attendee you want to move.

Figure 2.3.: Select breakout room

4. Click Move to room to open its drop-down menu.

5. Select the desired room.
6. The selected attendees are moved in that room.

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2.4. Making an Attendee a Breakout Room Lead

You can assign each Breakout Room a room lead, who acts as a mini-presenter for that room. A room lead can:

Manage the rooms controls, such as transferring and taking back audio-video and writing controls.
Upload files from their desktop, though they would not have access to the classs Content Library.
Create new whiteboards.
Acknowledge hand raise requests from attendees.

There can be only one lead in a Breakout Room. To assign a particular attendee as lead, do the following:

1. In the WizIQ Virtual Classroom, click on the Breakout Room button.

2. From the drop-down menu, select Edit room.
3. In the Breakout Room, find the attendees name, and then click on the Make lead link. An L appears on their image
icon as shown below.

Figure 2.4.: Attendee icon

To change which attendee is room lead, follow the same procedure as above. Alternatively, move the room lead out of
their Breakout Room to remove their lead designation.

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2.5. Managing Breakout Room Attendee Controls

As the teacher, you have two options for managing Breakout Room attendee controls. You can manage them from the
Main Rooms attendee list, or by entering each Breakout Room. However, you do not have to manage every room by
yourself. Each rooms lead can manage their attendees controls by using the Attendee lists filters.

Managing Breakout Room video chat

You can stream live video for 6 attendees in each Breakout Room. However:

1 video slot is reserved for the presenter.

1 video slot is reserved for the room lead.

The remaining four can be used by class attendees. Note that you cannot maximize videos in the Breakout Room.

To give or take back video controls, go to the Attendee list window and find the attendees name, then click on the video
icon beside their name. If you want to manage video controls for more than one attendee, select multiple attendees from
the Attendee list, then select the desired action from the Take actions drop down menu.

Figure 2.5.: Attendee list

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2.6. Managing Breakout Room Text Chat

Text chat among five different Breakout Rooms can get unwieldy fast. To keep you from getting overwhelmed, the WizIQ
Virtual Classroom offers filters so you can text chat to any location, from any location. Using these filters, you can text
chat from the Main Room to a Breakout Room, from one Breakout Room to another, or from one Breakout Room to a
particular attendee in another room.

To access the text chat filter:

1. While in the WizIQ Virtual Classroom, go to the Chat window.

Figure 2.6.: Chat window

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2.7. Toward the Bottom of the Window, Locate the To: Drop-Down Box

Select whom you would like to talk. As the presenter, your chat filter options are as follows:

Send chat to all rooms.

Send chat to all in Main Room.
Send chat to individual rooms.
Send chat to the room you are in. (Default)
Send chat to individual attendees.

Figure 2.7.: To options

Attendees have two chat filter options:

Send chat to the room you are in. (Default)

Send chat privately to the presenter.

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2.8. Managing Attendee Hand Raise in a Breakout Room

If you are in the Main Room and a Breakout Room attendee uses the hand raise tool, the attendees image in the
Attendee list changes to a hand symbol. Click on the hand symbol to acknowledge the Hand Raise. When you do this,
the student is notified that the teacher acknowledged their request. Then it is up to you to either give writing or video
controls, or address the student in text chat.

Figure 2.8.: Attendee list

2.9. Uploading Content in a Breakout Room

To upload and share content with students in a Breakout Room, do the following:

1. Enter the Breakout Room you want to share.

2. Use the option to upload content directly from the desktop, or open the content library. For more information on
uploading content to your content library, see the content library user guide.

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2.10. Ending your Breakout Session

When you end a Breakout Session, all Breakout Rooms close and the attendees are automatically moved to the Main
Room. To end the session:

1. In the WizIQ Virtual Classroom, click on the Breakout Room button. The Breakout Session window appears.
2. In the Breakout Session windows lower dropdown box, select Edit room. The Breakout Session window opens.
3. Click on the End Breakout Session button.

If you want to restart the Breakout Session, click on the Start Breakout Session button. The Breakout Rooms that you
created earlier reappears. You can then move your attendees to their rooms, and continue your Breakout Session.

Deleting a Breakout Room

When you are finished with a Breakout Room, do the following to delete it:

1. In the WizIQ Virtual Classroom, click on the Breakout Room button.

2. In the Breakout Session windows lower dropdown box, select Delete room.
3. Select the room that you want to delete.

Figure 2.10.: Breakout rooms

4. You need to confirm: Are you sure you want to delete this room?
5. Click on the Yes button to delete the room.

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3. Recording
One of the WizIQ Virtual Classrooms most popular features is the ability to record classes. Class recordings capture
everything that happens in the main classroom, including:

The presenters audio and video inputs.

All Main Room whiteboards.
All audio/video media played in the classroom.
Any desktop sharing done during class.
Any content sharing that occurred during class.

Later, when someone plays your recording back, it plays like the real class without delay or disruption (depending on your
Internet connection).

Note: Activities of Breakout Rooms cannot be recorded.

As a teacher, only you can select to record your class session. However, your students can play any recordings you make,
and download them if you permit it. You might find the recordings useful for your own purposes as well.

Like the WizIQ Virtual Classroom, recordings are accessible from any web browser - since it plays in Flash, no other
plug-in is required.

This Quick Guide explains how to record your class and allow students to view or download the recording.

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3.1. Start Recording

Every session on WizIQ records automatically by default. You can change your recording preferences when you schedule
the class, through the Schedule a class form. Scroll down to the Record this class option and select No if you do not want
the session recorded.

Figure 3.1.: Class recording settings

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You can go back and edit the settings at any time before launching the class, through the class page. On this page, you
can also edit the permissions regarding whether your students can view and download the recording.

Figure 3.2.: Recording and class settings

3.3. Stopping, Pausing, and Resuming a Recording

At any time during your session, you can interact with your recording by using the recording controls in the bottom-right
corner of the main WizIQ Virtual Classroom (not from in a Breakout Room):

To Pause your recording, click on the Pause button.

To Resume your recording after pausing it, click on the Record button.
To Stop your recording, click on the Pause button and close the browser tab.

Note: Session attendees cannot tell that the recording has stopped.

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3.4. Play Recording

All class recordings are available on the WizIQ website, on each respective class page. You can play the recording directly
from the class page by clicking the recordings link (or clicking on its Launch button). If you granted permission (when
creating the class, or by editing the class page) for your students to view and/or download the class recording, they can:

Watch the recording by launching the class and selecting View recording.
Download the recording by launching the class and clicking on the Download recording button.

If you did not grant permission for students to view the recording, you can select to share the recording link with
particular students who need to review or catch up. These students can then paste the link in any browser to view the
recording.

Figure 3.4.: Recording and class settings

Note: For organizations, class recordings reside on their sub-domain, rather than on the main WizIQ site. Log on to your organizations
sub-domain and access the class page there to view or download your recordings.

Accessing your class recording opens the WizIQ Virtual Classroom, which immediately begins playing the recording. You
can control playback in the status bar in the bottom-right corner of the window, through the Playback Controller panel. In
this panel, the Current Index Entry Mark and the Playback slider show where you are in the recording. Refer Figure 3.4.

The Playback Controller panel also allows you to Pause the playback. Resume playing by clicking on the Play/Resume
button. To stop entirely, close the class by clicking on the X in the windows upper left corner.

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3.5. Navigating in a Recording

When you play a recording, you are not limited to watching it from start to finish. You can skip ahead or move back by
navigating through the index entries, which are created during the class recording whenever you:

Open a new whiteboard.

Upload a new content file.

Figure 3.5.: Playback slider

To navigate in a recording, use the Playback slider in the Playback Controller panel (as shown above). Mouse over the
slider to see a tool tip containing the name of the index entry your cursor is over, and the associated time in the recording
for that entry. You can either click directly on an index entry to jump to that point, or grab the slider with your cursor and
drag to the desired material.

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4. Poll
4.1. Submit Poll Window
The WizIQ Virtual Classrooms Poll feature allows you to query students in a live class and receive instant feedback.
Whether you want input on a particular class/course/teaching style/methodology, to assess students preparation levels
for upcoming exams, to create a quick quiz, or to conduct a marketing survey, the graphical representation of your results
makes them instantly useful.

This Quick Guide explains how to use the Polls feature.

Figure 4.1.: Submit poll window

Note: Polling is a premium account feature, the presenter can only see Poll results, and Polls cannot be used in individual Breakout
Rooms (though they can be used in the Main Room during a Breakout Session).

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4.2. Creating Polls

Once you are inside the WizIQ Virtual Classroom, you can create, save, and publish Polls by doing the following:

1. Click on the Poll button. The Create a Poll window appears.

Figure 4.2.a.: Poll button

Figure 4.2.b.: Create a poll window

2. In the Create a Poll window, type the question and its relative options.
3. If you want to add more choices, click Add another. You can add up to 6 choices in total.
4. If you want to make changes to your poll question, click on the Save button. Then in the Poll list window, click on
the Edit link next to the poll you want to edit.
5. Once you are ready to take your poll live, click on the Save and Publish button.

Repeat this process for each poll you want to create.

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4.3. Editing Polls

You can edit your Polls at any time, except when the Poll is live for your students to answer the question. To make your
changes, do the following:

1. From in the WizIQ Virtual Classroom, click on the Polls button. The Poll list window appears.
2. In the Poll list window, click on the Edit link next to the Poll you want to edit.
3. Make your desired changes.
4. Click on the Save button to save your changes.

This procedure applies whether you want to make changes to the questions or the answers.

4.4. Publishing Polls

Once your Poll is ready for your attendees to interact with, publish it by doing the following:

1. From in the WizIQ Virtual Classroom, click on the Polls button.

2. In the Poll List window, click on the Publish Poll button to make your poll accessible to your attendees. They can now
answer the Polls question.

Figure 4.4.: Poll list

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4.5. Viewing Poll Results

You see all Poll answers immediately as students submit them. There are three different formats to select from, and which
you select depends on what helps you best to understand the results. Your options are a bar chart, pie chart, or (for
those who dont want a chart) list view.

Bar chart

Figure 4.5.a: Poll results in bar chart

Pie chart

Figure 4.5.b.: Poll results in bar chart

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4.6. Deleting Polls

You can delete your polls at any time, except when the Poll is live for your students to answer the question. To delete a
poll, do the following:

1. From in the WizIQ Virtual Classroom, click on the Polls button. The Poll list window will appear.
2. In the Poll list window, click on the Delete link next to the poll you want to delete.
3. A message box prompts: Are you sure you want to delete this poll?
4. Click on the Yes button if you want to proceed with deleting the poll.

Figure 4.6.: Delete a poll

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4.7. Sharing Poll Results

The poll results can be shared by the teacher with the entire class and can be viewed anytime during the session by all
attendees, by clicking on Poll Results button.

Figure 4.7.: Sharing Poll Results

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5. Play Media in the Virtual Classroom

One of the WizIQ Virtual Classrooms most popular features is the ability to play audio and video files, which uses the
classrooms built-in Media Player. The Media Player allows you to play content directly from your Content Library, your
Class Playlist, and YouTube.

This Quick Guide helps you understand the Media Players features.

Note: When you select to record your class, your recording includes all files played in the Media Player, except in the Breakout Rooms.
During a Breakout Session, the recording does capture files played in the Main Room.

5.1. Supported File Types

The WizIQ Virtual Classrooms Media Player supports the following audio/video file types:

WAV FLV MP3 AVI WMV MP4

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5.2. Playing Media Files

There are three ways to play an audio or video file in the WizIQ Virtual Classroom:

From your Content Library.

From your Class Playlist.
Directly from YouTube.

In all three cases, begin by opening the Media Player from the Whiteboard menu bar.

Figure 5.2.: Media player

Note: The presenter can mute or unmute the media file if desired. When the presenter mutes the Media Player, it is muted for all
attendees as well. Only an attendee with writing controls can unmute the player.

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5.3. Play Files from your Content Library

You can load videos in your built-in Content Library for easy access in class, as well as for sharing among teachers and
students in an organization. For information and instructions on uploading videos to the Content Library, see <the
content library user guide>.

In order to play a file that is already in your Content Library, do the following:

1. From in the WizIQ Virtual Classroom, open the Media Player.

2. Locate the From Content Library window, as shown below.

Figure 5.3.: Content library

3. Navigate your Content Library to find the file you want to play.
4. Next to this file, click the + button. Your file is added to the Class Playlist.
5. Click on the Play button to start playing the audio/video file.

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5.4. Play YouTube Videos

If you want to share a YouTube video with your attendees, you can do so easily through the Media Player. To play a
YouTube video inside the WizIQ Virtual Classroom, do the following:

1. Locate the Video link text box as shown below.

2. Copy the YouTube link in the box.
3. Click on the Play button.

Figure 5.4: Video link in Media Player

Note: This feature only works for YouTube links. If you want to play a video from another source, upload it to YouTube or to your
WizIQ Content Library.

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5.5. Play Media from the Class Playlist

Figure 5.5.a.: Class Playlist

If you already know which files you want to play during class, why waste precious class time navigating your Content
Library? Instead, you can queue unlimited files in your class Playlist, and then clear it later with a single click.

To add a file in your Content Library to your Playlist, follow Steps 1 4 in the section Play files from the Content Library.
You can also add YouTube links to your Playlist by copying the YouTube link in the Video link text box, and then clicking
Add to playlist.

Once a file or link is in your Playlist, click the Play button next to it to play media for your class immediately.

Figure 5.5.b.: Class Playlist

Delete files from the Class Playlist

You have two options for deleting files from the Class Playlist. If you want to delete files individually, locate each file you
want to remove and click the X beside the file. To delete all the files in the playlist at once, click on the Clear List link.

These files are removed from your Class Playlist only. If you have them in your Content Library, they will remain there.

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6. Screen Sharing
The WizIQ Virtual Classroom offers Screen Sharing capabilities, which allow you to show your online class whats
happening on your screen.

In particular, this feature allows you to:

Share the entire desktop.

Assign sharing capability to an attendee, who can then share what theyre doing (on their whole desktop) with the
class.

This Quick Guide explains how to share screens with your attendees.

Note: Screen Sharing is not available in Breakout Rooms. If youre running a Breakout Session, youll have to bring the desired
students out of their Breakout Rooms and in the Main room, and then share your screen there.

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6.1. Starting Desktop Sharing Session

Its best to practice launching a Screen Sharing session before you plan to use one, or before you teach a class, where
one might be useful.

Note: Attendees dont have to install any additional add-ons to view your share.

Note: Java is required to run the screen sharing.

Also, keep in mind that when you share, students can see all content on your desktop. Take a moment to ensure that you
display only what you want to display before beginning a screen sharing session for your desktop.

To share something on your screen during your live class, do the following:

1. On the WizIQ Virtual Classrooms main menu bar, click the Screen button.

Figure 6.1.: Screen sharing option

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2. The Screen Share Viewer dialog appears. Click on the Start Screen Share button to start sharing.
3. If you are sharing your screen for the first time, Java plug-in needs to be activated.

(a) Following dialog box will appear on your screen in case of Mozilla Firefox browser.

Check the radio button and then click on Run

Note: If you are using Google Chrome browser, then the following alert will appear in your browser below the address bar

Click on Always run on this site button.

(b) Click on Dont Block Button

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4. Following dialog box appears when screen sharing starts

6.2. Stopping your Desktop Sharing Session

You can stop your Screen Sharing session at any time during class. When you are ready to close the session, look to your
Screen Share Viewer dialog box. In that box, click on the Stop sharing your screen button to end the sharing session.

Figure 6.2.: Stop sharing your screen

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6.3. Allowing Participants to Share their Screen with the Class

Teachers automatically have permission to host a sharing session. If you want attendees to share, you must first give
them permission. To assign this permission, do the following:

1. Click Show Options in the Attendee List.

2. Find the participants name in the list.
3. Click the writing control icon next to the participants name.

Once the writing control icon is displayed next to the attendees name, walk them through the process discussed in the
section Starting a Desktop Sharing session. Then when it is time to end their sharing session, explain the process in
the section Stopping your Desktop Sharing session.

When there is no more need for the attendee to share, return to the Attendee List, and click the writing control next
to their name to revoke the sharing permission. This is a good housekeeping step to prevent accidental or purposeful
mischief later.

Troubleshooting

If you refresh your session (or its refreshed for you) by closing the class or re-loading the page in your browser, screen
sharing closes automatically. Launch a fresh screen sharing session to return to what you were doing.

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7. Whiteboard
The WizIQ Virtual Classrooms Whiteboard offers a flexible, feature-rich experience for visual teaching. In the WizIQ
Virtual Classroom, the Whiteboard consumes the largest portion of screen real estate. Using the Whiteboard, you can:

Project slides, play PowerPoint presentations, and share document files by uploading them from your Content
Library or your computer.
Play videos by selecting them from the Media Player, or pasting in their YouTube URL.
Write using specialized tools, ranging from multilingual text to math with formulas.
Draw with multiple tools, including the ability to create shapes for diagrams.
Assign writing control to your students, so they can demonstrate their understanding of the topic or visually form
their question.
Create a fresh Whiteboard for each concept using browser-like tabs without deleting previous material, as
though you are working with a virtual flip chart. No need to erase!

This Quick Guide explains how to use the WizIQ Virtual Classrooms Whiteboard to conduct an interactive class. It is
broken in two major sections:

The Whiteboard Menu Bar for adding media and other types of content.
Whiteboard tools for adding shapes and text to the Whiteboard.

7.1. The Whiteboard Menu Bar

The Whiteboard menu bar lets you bring media onto the Whiteboard, such as:

Slides
PowerPoint presentations
Document files shared from the Content Library or your computer
Videos in the Media Player or from YouTube
Applications running on your desktop

Lets look at each menu option in detail.

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7.2. The Whiteboard File Menu

Figure 7.2.: Whiteboard file menu

The Whiteboards File menu allows you to:

Open a new Whiteboard tab: Go to File -> New Tab

Close an existing Whiteboard tab: Go to File -> Close Tab
Take a snapshot of the Whiteboard: Go to File -> Take a Snapshot
Upload files from your desktop: Go to File -> Upload from desktop
Open your content library: Go to File -> Open content library
Open the Media Player: Go to File -> Media Player
Start Desktop Screen Sharing: Go to File -> Screen Sharing
Create a Poll: Go to File -> Poll
Start a Breakout Room: Go to File -> Breakout Room
End your current class session: Go to File -> End Class

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7.3. The Whiteboard Edit Menu

Figure 7.3.a.: Whiteboard Edit Menu

The Whiteboards Edit menu allows you to:

Undo actions: Select Edit -> Click on the Undo button directly on the menu bar (see the image below)
Redo actions: Select Edit -> Click on the Redo button directly on the menu bar (see the image below)
Cut objects out of the Whiteboard: First select the object using the Selection tool, and then select Edit -> Cut,
Copy objects from the Whiteboard: First select the object using the Selection tool, and then select Edit -> Copy
Paste objects onto the Whiteboard: Select Edit -> Paste
Delete objects from the Whiteboard: First, select the object using the Selection tool, and then select Edit ->
Delete, or press [Delete]
Select all objects on the whiteboard: Select Edit -> Select All, or press [Ctrl+A]

Figure 7.3.b.: Undo and Redo Options

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The Whiteboard Media Player menu

To play media files, select Media Player icon from the Whiteboard menu bar, and then select the audio or video files
that you want to play in the classroom. For more information and instructions on using the Media Player to play content
directly from your Content Library, your Class Playlist, and YouTube, see <the media player user guide>.

The Whiteboard Screen Sharing menu option

To share what you are doing on your own screen with your attendees, select Screen from the Whiteboard menu bar, and
then click Start Screen Share. For more information and instructions on Screen Sharing a specific application, a specific
window, or your whole desktop, see <the screen sharing user guide>.

The Whiteboard Poll menu

To create a Poll to query your attendees, select Poll from the Whiteboard menu bar. The Create a Poll window appears.
For more information and instructions on using Polls, see <Poll user guide>.

The Whiteboard Breakout Room menu

Breakout rooms allow you to split your attendees in smaller groups, giving each group a separate space to work and
collaborate. To create a Breakout Room, select Breakout Room from the Whiteboard menu bar. Then select one of the
following options:

To create or edit an existing Breakout Room, select Breakout Room -> Edit room.
To go to an existing Breakout Room, select Breakout Room -> Go to room.
To delete an existing Breakout Room, select Breakout Room -> Delete room.

For more on how to use Breakout Rooms, see <breakout room user guide>.

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7.4. Enabling and Disabling Whiteboard Permissions for Attendees

As the teacher, you can assign anyone permission to use the Whiteboard tools. Doing so allows your students to add
content, open a new whiteboard, upload a content file, and freely navigate to various Whiteboard screens. You grant
permission by giving attendees writing control, and revoke it by removing their writing control.

To give an attendee writing control, do the following:

1. Go to your Attendee List.

2. Locate the name of the attendee you want to grant permission.
3. Click on the Take actions drop down menu and select Give writing controls. Alternatively, you can click on the writing
control icon next to the attendees name in the Attendee List.

If you want to revoke permission, follow Steps 1 and 2 above, and click again on the appropriate permission icon next to
the attendees name.

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7.5. Whiteboard Tools

The Whiteboard tool menu is your gateway toward making the most of your Whiteboards. You can find this menu in the
left side of the Whiteboard, as shown below.

Figure 7.5.: Whiteboard tools

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7.6. Tool Menu

In the close-up view of the menu below, you can quickly see which icon corresponds to which tool:

Figure 7.6.: Tools menu

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7.7. The Attributes Panel

When you select a Whiteboard tool, the Attributes panel appears at the bottom of the Whiteboard tool menu. These
attributes allow you to customize the object you are creating, and while some attributes are common to all objects, others
only appear when you have selected particular tools.

Examples of the types of customizations you might find in the Attributes panel include:

Customize the font color, size, and formatting such as bold or italics using the Text tool.

Figure 7.7: Custom fonts

Highlight text with the text highlighter using the Text tool.
Customize the drawing stroke color and weight using the Drawing tools.
Add mathematical symbols using the Text tool.

Now, lets look at each individual tool in detail.

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7.8. Adding Text to the Whiteboard

To write on the Whiteboard, do the following:

1. Click the Text tool.

2. In the Whiteboard, click where you want the text to appear, then start typing. If you want to add more than one
line of text, press <Enter> to add each line.
3. From the Attributes panel:
Add math symbols if desired.
Select the color and line thickness for your text.
Select any additional formatting (bold, italics, etc.) for your text.
4. Once you are finished, click anywhere on the whiteboard to publish your text.

Figure 7.8.: Typing text

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7.9. Selecting items on the Whiteboard

To select a shape or an area on the Whiteboard, click the Selection tool and drag it onto the whiteboard. This action
creates a rectangle that selects all the shapes in it. The selection rectangle has eight control points for resizing the
selected shape or shapes.

To customize your selection, do one or more of the following:

If you want to maintain the aspect ratio when you resize the selection area, shift-drag a corner control
point.
If you want to move a shape in the selection, drag it to its new location.
If you want to add a shape to the selection, press the Shift key and click on the shape.
If you want to de-select all selected objects, click on the white space on the Whiteboard outside of your
selection.
If you want to remove a shape from a group selection, press the Ctrl key and click on the shape.
If you want to assign shapes to a group, Ctrl-click on them.
If you want to select more than one object at a time, drag the Selection tool over each object, or press the
Ctrl key and click on each shape.

Once you have selected the objects you want to work with, you can customize features such as fill color, stroke color and
border thickness from the Attributes panel.

7.10. Point to something on the Whiteboard

To point out areas on the Whiteboard during class, do the following:

1. Click the Pointer tool.

2. In the Whiteboard, press your mouse button and drag the pointer to the item you want to highlight. The
participants will see the pointer move.
3. When you release the mouse button, the pointer is no longer visible to participants, but it remains where you left
it.

7.11. Write or draw free-hand on the Whiteboard

You can use your mouse like a digital pen to draw or write on the Whiteboard, using the Free Hand tool. To accomplish
this, do the following:

1. Click the Free Hand tool.

2. Select the color and line thickness from the Attributes panel at the bottom of the Whiteboard tool menu.
3. In the whiteboard, hold the mouse button and write or draw as desired. You can also customize the stroke color
and thickness from the attributes panel.

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7.12. Create Rectangles, Ellipses, or Triangles

To draw a rectangle, ellipse, or triangle on the Whiteboard, do the following:

1. Click on the Rectangle, Ellipse, or Triangle tool.

2. Select the color and thickness from the Attributes panel at the bottom of the Whiteboard tool menu.
3. In the Whiteboard, press the mouse button, and then drag your cursor until the desired shape is drawn.
4. Change the stroke color, fill color, and line size in the Attribute panel. If you want to use different settings for
different shapes, see the section Selecting items on the Whiteboard for how to do this most efficiently.

Note: If you want to draw more of the same shape, repeat Step 3. You do not need to return to Step 1 unless you want to draw a
different shape.

There are a number of ways to control aspects of your shapes:

To expand a shape, click and drag the shapes boundary.

To draw a circle using the Ellipse tool, or to draw a square with the Rectangle tool, hold down the Shift
key while drawing the shape.
Use No Fill as a setting for stroke color and fill color.
Do not use No Fill for both stroke color and fill color.

7.13. Draw a Line

To draw a straight line on the Whiteboard, do the following:

1. Click the Line tool.

2. Select the color and thickness from the Attributes panel displayed at the bottom of the Whiteboard tool menu.
3. In the Whiteboard, press and hold down the mouse button, then drag your cursor until the desired size is drawn.

Tip: Hold down the Shift key while drawing to make the line snap every 45 degrees.

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7.14. Add a Graph

To add a graph to the Whiteboard, do the following:

1. Click on the Graph tool

2. Click on the whiteboard and drag to draw the graph.
3. Customize the color of the graph from the Attributes panel at the bottom of the Whiteboard tool menu.

Figure 7.14. Graph tool

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7.15. Highlight items on the Whiteboard

To use the Highlighter, do the following:

1. Click the Text tool.

2. Click on the Text Highlighter and select the color and line thickness from the tool panel.
3. Press and hold down the mouse button where you want to start highlighting, then drag the cursor to where you
want it to end.

Figure 7.15.: Text Highlighter

7.16. Special Shapes

To draw advanced shapes like rhombus, pentagon, parallelogram, trapezoid, arrows, cube, cylinder, a cone, or a hexagon,
do the following:

1. Click the Special Shapes tool.

2. Select the desired shape.
3. Select the color and thickness from the Attributes panel displayed at the bottom of the Whiteboard tool menu.
4. In the Whiteboard, press and hold down the mouse button, then drag your cursor until the desired shape is
drawn.

7.17. Erasing items from the Whiteboard

When you erase, you can remove a small section of a shape or text. To erase content from the Whiteboard, do the
following:

1. Click on the Eraser tool.

2. Resize the eraser using the line size in the tool panel.
3. Press and hold down the mouse button where you want to start erasing, and drag the cursor over the shapes or
content you want to erase.

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7.18. Deleting items from the Whiteboard

When you delete, you remove complete shapes or blocks of text. To delete content from the Whiteboard, do the
following:

1. Click on the Delete tool and drag it to the Whiteboard.

2. Click on the content and/or shape you want to delete.

7.19. Adding emoticons to the Whiteboard

To express different moods in the class, do the following:

1. Click on the Smiley tool. A menu of available emoticons appears.

2. Select the desired smiley and drop it onto the Whiteboard.

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8. Live Audio and Video Streaming

Through the WizIQ Virtual Classroom, you can connect with your students through live audio and video with complete
echo cancellation. Enjoy live video streams for up to 6 people via VoIP, and audio communication for any number of
people simultaneously.

This Quick Guide explains how to participate in audio conversations, and how to broadcast live video to your students in
the virtual classroom.

Note: Teachers control who can use audio and video at all times (or in the case of Breakout Rooms, the rooms lead does).

8.1. Testing and configuring your audio/video devices

To test and configure your audio/video devices, do the following:

1. In the WizIQ Virtual Classroom, find the audio/video controls in the upper right corner.
2. Click the drop-down menu and select Device Settings.

Figure 8.1.: Device Settings

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3. In the Device Settings window, you can:

Select the audio device you want to speak through under Microphones.
Test your microphone by making a recording and playing it back, then adjust the volume.
Select the video device you want to use to broadcast video.
Select the quality you want to offer for your broadcasted video. (The default is Medium. If you have a
slow Internet connection or have trouble maintaining video chat, you may find it helpful to select Low.)
Test your speakers by playing the recorded music, and adjust their volume accordingly.

4. Click on the Save Settings button to save your changes, or click on Cancel if you want to leave the settings as they
were.

8.2. Device Configuration Tips

Be sure to test your microphone before broadcasting audio in class. You may be surprised at how loud or quiet
you sound, and the volume can affect how clear your speech sounds to attendees.
The viewer can never receive video at a higher quality than is transmitted. For example, if the viewers quality is
set to High and the video is transmitted in Medium, the viewer will see the video in Medium not in High.
If you are going to use speakers, be sure to test them ahead of time. Nothing messes up the flow of a session
like stopping to fuss with hardware.

Your students can adjust their device settings by doing the following:

1. Enter the class a few minutes before its scheduled time. A start time countdown screen appears.
2. Click on the Device settings button (shown in the image below) and make any desired adjustments to the
audio/video settings.

Figure 8.2.: Device Settings button

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8.3. Starting Audio/Video streaming in class

The WizIQ Virtual Classroom uses Adobes Flash Player to transmit your audio and video to attendees. How you begin
streaming audio/video depends on: whether you are entering the virtual classroom for the first time, you have added a
new audio/video device (such as a webcam or microphone), or youve entered the virtual classroom before and are using
the same devices youve used in the past.

To start audio/video streaming the first time you enter the virtual classroom, or when youve added a new audio/video
device, do the following:

1. Once you enter the WizIQ Virtual Classroom, the Adobe Flash Player settings window appears.
2. Select Allow in the window to give the player permission to stream (though not immediately).
3. If youre ready to start streaming, select Start broadcasting audio or Start broadcasting video. Otherwise, click
Hide to move the window out of the way.

Figure 8.3.: Video broadcast options

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If you selected Deny in the Adobe Flash Player settings window, the connection between your audio-video devices and
the virtual classroom will fail, and you wont be able to stream. In this case, or if you hid the window because you were
not ready to stream, you can access the Adobe Flash Player settings window again by doing the following:

1. In the WizIQ Virtual Classroom, locate the audio/video control panel in the upper right corner.

Figure 8.4.: Allow Access button

2. Click the arrow to open the audio/video dialog.

3. In the audio/video dialog, click on the Allow Access button. The Adobe Flash Player Settings window appears.
4. If you are ready to start streaming, then select Start broadcasting audio or Start broadcasting video.
Otherwise, click Hide to move the window out of the way.

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8.5. Resizing Video

Your video pane can be set to two different views:
Full-screen view Window view

Figure 8.5a: Maximize option Figure 8.5b: Pop out & Pop in icons

The default view is window view. To see video in full-screen view, click on the maximize button in the top of your Live
Stream window. The full-screen view takes advantage of both vertical and horizontal views.

To revert to normal screen size, go to the top right corner and click the Restore icon.

Figure 8.5c: Restore icon

8.6. Stopping Audio/Video Broadcasting

Your video pane can be set to two different views:

If the video pane is set to full-screen view, do the following to start or stop your audio-video broadcast:

1. Hover your mouse over the video. Audio and video icons will appear at the bottom of the screen.
2. Click on the appropriate icon to start/stop audio and video broadcast.

Figure 8.6.: Camera and Mic icons

3. If the video pane is set to window view, go to the right corner. Click on the microphone icon to stop audio, and/
or click on the webcam icon to stop video.

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8.7. Selecting a new Audio/Video device or configuring settings while in class

The following sections describe how to select a new audio/video device or manage the microphone and speaker settings
from inside the virtual classroom. While it is best to make these adjustments before class, equipment does sometimes fail,
and other unforeseen circumstances can occur.

8.8. Selecting a new Audio/Video device

To select a new audio/video device, do the following:
1. Refresh the WizIQ Virtual Classroom browser window after you add or install your new audio/video device. The Adobe
Flash Player Settings window appears.
2. Select Allow in the Adobe Flash Player settings window.
3. If you are ready to start streaming, then select Start broadcasting audio or Start broadcasting video.
Otherwise, click Hide to move the window out of the way.

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8.9. Configuring device settings during Live Video Streaming in class

If the video pane is set to full-screen view, do the following to configure your audio and video device settings:

1. From the left panel on your full-screen video, click the Device Settings menu.
2. Configure your settings as discussed in the section Testing and configuring your audio and video devices.
3. Click on the Save Settings button to save your changes, or Cancel if you have changed your mind and want to
leave things as they are.

Figure 8.9.: Live video stream

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If your video pane is set to window view, do the following to configure your audio and video device settings:

1. Locate the audio/video controls in the upper right corner.

2. Click on the drop-down menu.
3. Click on Device Settings and configure your settings as discussed in the section Testing and configuring your
audio and video devices.
4. Click on the Save Settings button to save your changes, or Cancel if youve changed your mind and want to leave
things as they are.

Figure 8.10.: Start/stop video

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8.11. Setting Audio/Video Permission for Attendees

As a moderator, you can assign audio permission to all attendees simultaneously, so they can talk in the classroom.
You can also have up to 6 live videos streaming simultaneously, which means your live stream plus a maximum of 5
attendees.

To grant permission to transmit audio or/and video, do the following:

1. Open your Attendee list.

2. Locate the name of the person you want to change permissions.
3. Click on the audio or/and video icon next to their name.
4. The Adobe Flash Player Settings window appears on the attendees screen.
5. When the attendee selects Allow in the Adobe Flash Player Settings window, their live audio and/or video
streaming begins.

Figure 8.11.: Attendee list

You can revoke this permission at any time by clicking on the respective icons again. When you remove audio permission,
participants can no longer use their microphones, but they can still hear you.

Note: If people start talking over one another during a session, advise them to speak in turns for a better classroom experience. You
can rotate (audio) permission from speaker to speaker if necessary.

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8.12. Changing whose Live Video the Class can view

As the presenter, you can set the classroom so that a particular attendees live video broadcasts to the entire class,
instead of your own. When student video streams are available, the active stream appears in the centre of the video
pane, while the videos that are not currently visible to the whole class appear as thumbnails on your screen.

To swap whose stream broadcasts to the whole class, click on the desired thumbnail. That video then takes the central
position and becomes visible to all attendees. When you are ready to swap back, click on your own thumbnail.

8.13. Latency Reduction Alerts

Various alerts get displayed in the virtual classroom due to lesser bandwidth than required:

1. Audio Lantency Alert

This alert appears on the whiteboard when there is less bandwidth of your internet than required for audio to be broad
casted. An alert also appears over the live video stream area as shown below:

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2. Video Lantency

The following alert appears at the presenters end on the live video stream when there is less bandwidth of presenters
internet connection than required for audio to be broad casted at receivers end:

Alert on Whiteboard

ALERT that appears when presenter himself stops his/her video is different from the one that appears when bandwidth is
lesser at presenters end as shown below :

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9. Text Chat
The WizIQ Virtual Classroom allows you to text chat with students for effective real-time communication. Use this feature
to offer personal attention with one-on-one chat, and work with groups through group chat.

Through text chat, you can also:

Chat in the language your students understand with multi-language capabilities.

Make your interaction informal and help students feel at ease by using emoticons.
Use different font sizes and colors to distinguish speakers, topics, or contexts.

This chapter explains how to use Text Chat in the WizIQ Virtual Classroom.

9.1. The Text Chat Panel

The Text Chat panel has the following features for teachers and students respectively.

Figure 9.1.: Text chat panel

During a live class, teachers can do the following through the Text Chat panel:

Send a chat message to all class attendees.

Send a chat message privately to one class attendee.

When in the breakout room, teachers can do the following through the Text Chat panel:

Send chat to all rooms.

Send chat to all in Main Room.
Send chat to individual rooms.
Send chat to the room you are in. (Default)
Send chat to individual attendees.

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Students are able to:

Send a chat message to the teacher and all other attendees at the same time.
Send a chat message privately to the teacher.

9.2. Viewing Text Chat Messages

You can view text chat messages in three different ways in the WizIQ Virtual Classroom:

In the Chat area on the lower right corner of the virtual classroom: By default, your conversations
appear in this area. There is no color distinction between private messages and public ones. When a private
message arrives, the receiver sees a notice on the top of the Chat Message box.

In the Pop-out message box in the centre of the whiteboard: To activate this view, click Pop-out in the
upper left corner of your Chat Message box. Private messages open in a new tab in the Pop-out message box,
and when a new message arrives, the related tab flashes.

Figure 9.2. a: Chat panel

In a tab on the bottom left corner of the WizIQ Virtual Classroom: When you minimize the Chat Message
box, it shrinks to a tab at the bottom of the classroom window. Whenever a new message arrives, the tab flashes.

Figure 9.2 b.: Minimized chat panel

Each Text Chat message includes a timestamp, which you can use to determine which messages are immediately
relevant. Each timestamp is specific to the senders time zone.

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9.3. Sending a Text Chat Message

To send a Text Chat message, do the following:

1. Click anywhere inside the Text Chat windows message text field.
2. Type your message in the message text field.
3. What you do at this point depends on whether you want to message everyone, or a single attendee:

If you want to send your message to all participants, then click on the Send button or press Enter to
send your message.
If you want to send your message to a single participant, open the To menu and select the desired
recipient, then click on the Send button or press Enter to send your message. Once sent, your message will
appear in the conversation area. You can use separate tabs to privately chat with different attendees.

Figure 9.3.: Chat window

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9.4. Adding External Links to your Message

You can include links in your Text Chat messages by following any of these methods:

Type the link in the Chat message text field.

Copy and paste the link in the Chat message text field.
Drag and drop the link from the browser in the Chat message text field.

Your messages recipient(s) can then click the links to follow them.

9.5. Adding Emoticons to your Message

You can add emoticons to your Text Chat messages by:

Selecting them from the Chat Emoticons menu.

Adding text strings (shortcuts) in the Chat message text field. The following table lists available emoticons and
their respective text strings.

Face
;) :o :s :Star

:) :? :B :tup

:D :( :x :tdown

:p :| :[ :clap

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9.6. Chatting in a Different Language

At this time, you can Text Chat in the WizIQ Virtual Classroom using four different languages: Chinese, English, Hebrew,
and Thai. Before you can Text Chat in any particular language, you must install these languages in your operating system.
You can find instructions on how to add a new language here:

Windows Vista
http://windows.microsoft.com/en-us/windows7/Add-or-change-an-input-language
Older versions of Microsoft Windows
OS X
OS X 10.5
OS X 10.6

If you are not sure whether you have installed the language or not, you can check in Windows by looking in the language
bar. Mac users can check in System Preferences -> Language & Text -> Input Sources

Once you have the language installed, Windows users can Text Chat in a specific language by doing the following:

1. Right-click the taskbar, then select Toolbars -> Language bar.

Figure 9.6.: Language bar

2. Pick the language you want to use from the language bar.
3. Start Text Chatting in the WizIQ Virtual Classroom in your preferred language.

Repeat this process when you are ready to change to another language.

Mac users can switch languages by clicking the flag in your top task bar, and selecting the desired language. If you dont
see such a flag, go to System Preferences -> Language & Text -> Input Sources. Enabling the Keyboard & Character
Viewer input source will add a flag in your top task bar.

Note: In the Input Sources configuration, Mac users can select Allow a different one for each document to avoid having to change your
entire systems settings.

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9.7. Saving Text Chat Messages

If desired, you can save a Text Chat conversation to a text file, though only the chat itself is saved. The date and
timestamps are not.

To save the contents of your Chat message box, do the following:

1. In the upper right corner of the Chat message box, click on the Copy chat button. This action copies the chat in
your operating systems clipboard.
2. Paste the chat in Notepad, WordPad, or any other text or word processing application, using the applications
Paste function.

Figure 9.7.: Chat options

Note: Text size and color changes will not be retained if you copy and paste formatted text from a chat message in an external
application.

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9.8. Changing Text Size & Color in Conversation Area

To change the font size and/or text color in the Chat message boxs conversation area, do the following:

1. Open the Font menu, and:

If you want to change the font size, select the size from the font size menu.
If you want to change the fonts color, select the Color pallet, then select the color.

Figure 9.8.: Change font size or color

2. Click inside the message text field.

3. Type your text in the message text field.
4. Click on the Send button or press Enter to send your message. The message will appear in the conversation area
with the selected color and font.

Note: Text size and color changes will not be retained if you copy and paste formatted text from a chat message in an external
application.

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9.9. Setting Text Chat Permission for Participants

By default, attendees are granted the permission to Text Chat. However, there might be times when you would like to
remove that permission, such as when you need to eliminate distractions and focus attendees attention.

There are two ways to revoke Text Chat permissions. You can:

Block an attendee: A blocked attendee loses their Send To option menu, and cant send messages to anyone in
the class.
To block a class attendee, do the following:
1. Go to the Attendee List box.
2. Click on the image icon next to the attendee you want to block.
3. Click on the Block this user link.

When blocked, all the existing controls are disabled and attendee cannot perform any activity in the class. To
unblock this attendee, follow the same steps and click on the Unblock attendee link.

Disable chat for all attendees: When you Disable chat, every attendee can receive Text Chat messages from the
teacher but cannot send messages.

Figure 9.9.: Disable all option

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9.10. Text Chat in a Breakout Room

To make Text Chatting easy for you in Breakout Rooms, you can use filters, which allow you to chat with a particular
group, Breakout Room, or individual.

Figure 9.10: Chat in breakout room: Physicsbreak

Text Chat filter options available to the presenter

Send chat to all rooms.

Send chat to all users in the main room.
Send chat to individual rooms.
Send chat to the room you are in.
Send chat to individual attendees.

A subset of these options is available to attendees:

Send chat to the room you are in.

Send chat privately to the presenter.

Note: By default, the Text Chat filter selects your current room.

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10. Attendee List

In the WizIQ Virtual Classroom, the Attendee List box helps you manage and organize your attendees. This box offers a
complete list of the attendees present in the class, and allows you to:

Filter and sort the list.

Search the list for a specific attendee.
Transfer controls to one or more attendees.
And more

10.1. Locate Attendee List box

The Attendee List box is located in the upper right corner of the virtual classroom. If you prefer another location, drag the
list box from its current position and place it anywhere on your screen.

10.2. Search an Attendee

With a simple search and filter option, you can easily find any attendee in your class. To search for an attendee:
1. Go to the Attendee List box.
2. Click Show options in the boxs upper left corner.
3. Enter the attendees name in the Search Attendee box. As you type, only the attendee names that match your
search term(s) appear.
4. When you have completed your task involving the attendee, click Clear filter to see the full list of attendees
once again.

Figure 10.2.: Search in Attendee list

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10.3. Assign and Remove Permissions (Audio/Video/Writing)

Depending on your session configuration, students may only be able to interact by raising their hand or sending a
text message to the teacher. You can also grant them permission to speak on Audio or Video Chat, or write on the
Whiteboard.

To grant or remove permission for one or more attendees, do the following:

1. Go to the Attendee List box.

2. Locate the name of the attendee you want to grant permission to, or remove permissions.
3. Check the checkbox next to the attendees name.
4. If you want to assign or remove the same permission to more than one attendee at a time, repeat Steps 2 and 3 until
you have selected all of the desired attendees.
5. Select the permission you want to assign or remove from the Take actions dropdown menu. Your options are:

Give audio controls.

Take back audio controls.
Give writing controls.
Take back writing controls.
Take back video controls.

Figure 10.3.: Options in Attendee list

Alternatively, you can click on the audio/video/writing icons next to the attendees name to give or remove permissions.

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10.4. Remove Permission from Entire Class

A teacher can withdraw audio/video/writing permissions from any participant at any time, as discussed in the previous
section. To remove permissions from the entire class at once, do the following:

1. Go to the Attendee List box.

2. Select all the check boxes just by selecting the checkbox next to Take actions.
3. Click on the Take actions dropdown menu and select the action you want to perform, as discussed in the previous
section.

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10.5. Filter and Sort Attendee List

There are times when you need a quick, high-level view of the state of your classroom, particularly when it comes to
attendees. Through the Attendee List box, you can filter and sort attendees by selecting one of the following parameters
from the Filter by drop-down list box:

Figure 10.5.a.: Attendee list filters

Attendees With Video permission.

Attendees Without Video permission.
Attendees With Audio permission.
Attendees Without Audio permission.
Attendees With Writing permission.
Attendees Without Writing permission.
Attendees with a Raised Hand.
Attendees who you have designated a Blocked Attendee.
Attendees with No Devices for audio/visual participation.
Attendees with No Audio Device.
Attendees with No Video Device

Once you have used the filter, click on the Clear filter button as seen in the image below.

Figure 10.5.b.: Controls in Attendee list

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10.6. View Attendee Profile
If you want to view an attendees information, locate them in the Attendee List box, then mouse over their image icon.
Doing so displays the details, the attendee added to their profile, along with technical and other information the WizIQ
Virtual Classroom picks up automatically.

The possible details include:

Attendee name
Attendee image
Class enter time (when they arrived in class)
In room (in case of breakout sessions, this option lists the Breakout Room the attendee is in)
Controls (audio, video and writing)
Latency (how much time lag there is between information sent to the attendee, and when they receive it)
Audio device
Video device
Flash version
Operating system
Screen resolution
Browser
Up Bandwidth (In use)
Down Bandwidth (In use)
Peer to peer status

If you want to see unlisted details, click on the More Details link at the bottom right of the details box for more
information.

Figure 10.6.: Attendee list

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10.7. Acknowledge Raised Hands

When an attendee uses the Raise Hand tool, you are notified in two different ways:

Their image in the Attendee List changes to the Raise Hand icon, as shown below.

Figure 10.7.a.: Raise hand notification

On the lower right corner of the WizIQ Virtual Classroom, a Raise Hand notification appears.

Figure 10.7.b.: Raised hand

You can use either notification type to acknowledge a raised hand. If you select the Attendee List option, mouse over the
users Raise Hand icon in the list, then click on the Acknowledge button.

Figure 10.7.c.: Acknowledge raised hand

Alternatively, if you select the notification at the bottom of the classroom window, click on the Raise Hand notification,
and then click on the Acknowledge button in the notification dialog box.

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Figure 10.7.d.: Acknowledge

10.8. Block and Unblock Attendees

Teachers can block or unblock any attendee during class. Once blocked, an attendee cannot perform any activity in the
class. Your Attendee List indicates who has been blocked by displaying Blocked next to the attendees name.

To block a class attendee, do the following:

1. Go to the Attendee List box.

2. Click on the image icon next to the attendee you want to block.
3. Click on the Block this user link.

To unblock this attendee, follow the same steps as above, but click on the Unblock attendee link.

Figure 10.8.: Attendee list

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