Customer Profile:
High-profile, U.S.-based
pharmaceutical company with an
extremely successful portfolio of
medicines and products
…by using CaseCentral, the
company saved an enormous
amount of time and money
by avoiding document
re-collection and having a
more efficient review
process…
Challenges:
Huge case load of civil litigation, plus
criminal and patent suits Complex
business environment
Complex IT environment
Rapid response requirements
Reduce costs & risk
Solution:
CaseCentral Platform
Benefits:
Reduced costs
Established predictable, defensible
discovery process
Improved governance & control
Proactively managed risk
Results:
Seamless IT integration
Rapid and thorough regulatory and
litigation response
Significant cost & risk reduction
Successful defense of all litigation
Pharmaceutical Industry Case Study
CaseCentral Provides Effective Evidence Management
Remedy for Major U.S. Pharmaceutical Corporation
Summary
Pharmaceutical companies are frequent targets of litigation and
investigation, and this U.S.-based company was no exception. Following
the release of one particular line of drugs, the company became the target
of a series of lawsuits that it chose to defend. At the same time, generic
drug producers were infringing on the company’s patents.
With a mounting caseload and onerous evidence management challenges,
the company selected CaseCentral to help its defense teams get control of
eDiscovery.
Thanks to CaseCentral, the company successfully met all production needs
and deadlines and successfully defended itself in all of its cases.
CaseCentral enabled the company to control eDiscovery across hundreds
of matters while reducing corporate risk and delivering cost savings that
have paid for itself many times over.
Customer Profile
A high-profile pharmaceutical company became embroiled in
hundreds of lawsuits following the release of a new line of drugs.
Recognized as an innovator in its area of focus, the company’s success
made it a target for civil suits that the company chose to defend. The
number of suits filed against the company was large, but because they
were all related, it knew there would be a tremendous amount of redundant
discovery and production.
Business Challenges
The company needed to defend its reputation without breaking the bank
and it needed a secure, centralized repository for in-house staff to conduct
discovery and production consistently and quickly, compounding cost savings
with each new case. At the same time, outside counsel needed secure, remote
access to a library of privileged documents. As a cost-saving measure,
businesses will often settle a case rather than incur extensive legal costs, but
the company knew more than money was at stake. The company made a
strategic decision to stand its ground, but that necessitated finding ways to drive
down costs and risk from discovery and production.
Dozens of cases, with many more anticipated, meant years of effort were in
store. The company needed to implement major changes to its traditional legal
approach in order to create efficiencies through document re-use and the
development of repeatable business processes. The number of pending and
expected cases also meant the company would need to increase its speed of
delivery – with absolute consistency in every case.
Finally, in order for the defense strategy to make financial sense when
compared to quick settlement, the company needed to reduce costs from the
process – and leverage those cost savings with each new case.
See page 2 for solution selected, benefits delivered & business results achieved...
Pharmaceutical Industry Case Study (page two)
…without a doubt,
centralizing
discovery and
production on
CaseCentral
has helped save money
and reduce risk by
giving absolute
consistency in review...
About CaseCentral, Inc.
CaseCentral helps corporations and
their law firms gain control of
eDiscovery and reduce litigation costs
and risks with the industry’s most
advanced on-demand evidence
management solution. A unified
repository, automated workflow and
performance analytics enable efficient
review processes across the entire
litigation portfolio, saving corporations
one-third of their annual litigation
spend. CaseCentral has been an
eDiscovery pioneer since 1994 and
has helped over 1100 organizations
globally to manage their most complex
and challenging litigation and
compliance matters. Located in San
Francisco, CA, the company is
privately held. For more information,
visit www.casecentral.com.
CaseCentral, Inc.
760 Market Street, Suite 200
San Francisco, CA 94102
800.714.2727 ext. 2
www.casecentral.com
Technology Solution
CaseCentral was recommended by outside counsel familiar with the
product, and after a thorough evaluation, which included competitive
offerings, the company selected CaseCentral.
CaseCentral® was chosen as the platform to support the company’s ongoing
Evidence Management requirements. With its unified litigation-compliant
repository, automated workflow and performance analytics, CaseCentral
enables the consistent management and designation of massive electronic
data and the timely response to regulatory inquiries, legal investigations, and
litigation. CaseCentral transformed a burdensome, repetitive process into an
efficient, defensible, cost-saving asset, and a key component to resolving
scores of cases successfully.
Customer Benefits
CaseCentral’s approach to eDiscovery delivers a repeatable business
process for litigation and regulatory response that reduces risk and
business disruption, boosts productivity, and controls costs.
Reduce costs between 45%-50% beginning with the very first matter —
companies can decrease review times by 35%-40% by eliminating near-
duplicate and duplicate documents, and by e-mail review by thread
Establish predictable and defensible discovery processes — companies can
more accurately predict the amount of content that may be responsive to a
discovery request
Improve law firm governance and control — companies can identify the
efficiency of their litigation teams and processes to control litigation
productivity and manage risk
Identify and proactively manage risk — companies have access to all
previous work product to compare designations and reduce the risk of
inconsistent production
Business Results
In the more than four years since the CaseCentral solution went live, the
company has successfully defended itself time and again, while
delivering consistent discovery and documentation in support of each
case. Total cost savings over the life of the product to date have been
―enormous,‖ paying for the investment in CaseCentral many times over.
The CaseCentral platform has become a key component of the company’s
legal defense strategy and the threat of high costs from protracted legal
proceedings has been significantly Reduced. Creating efficient work
processes also means the company has been able to reallocate assets to
focus on the merits of each case, rather than spending time duplicating efforts.
Using CaseCentral, this pharmaceutical company has saved an ―enormous
amount‖ of money – and helped defend its reputation – by taking full
advantage of the benefits of CaseCentral.
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