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SAP Business ByDesign Managing Internal Value Chain

Commerce 2KA3

Information Systems in Business Winter 2016

Hands-on application of an ERP System

Due: FRIDAY, FEBRUARY 22nd, at 2:00 PM.

Purpose: The purpose of this assignment is to enable you experience the use of an ERP system
and learn the nature of business process embedded in ERP system of SAP Business ByDesign.
This software is used internationally by small and medium enterprises in support of business
processes throughout the organization. You will be using the following modules of the SAP
Business ByDesign ERP system: sales, accounting, operations and logistics, production, and
finance.

Total Marks: This assignment is scored out of 100 marks, which is worth 10% of your final
grade.

Late Penalty: Late submissions will incur a 20% (i.e., 20 marks) penalty per day, meaning that
after 5 days past the due date, late submissions receive zero marks. Due to unexpected
difficulties that may arise, please start and finish the assignment as soon as possible.

Submission Instructions: You are required to follow the steps described in this document as
well as submitting the materials described on page 27. The submissions (i.e., a spreadsheet
(Excel) file and a Word file) must be uploaded to the dropbox for SAP ByDesign assignment on
the pertinent Avenue account. Please note that any other form of submission will not be
accepted.

Submitting your assignment to the dropbox on Avenue is a two-step process. One step is
uploading your document to the dropbox for SAP ByDesign Assignment on Avenue; next step is
actually submitting your document to be marked. Make sure you actually submit your
assignment (and not just upload it).

Send an email to Ms. Sepideh Ebrahimi (s.ebrahimi@mcmaster.ca), for any questions that you
may have about this assignment.

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SAP Business ByDesign Managing Internal Value Chain

Managing Internal Value Chain with SAP ByDesign (Summary)

Introduction to Assignment: Business Scenario


You are a department manager for Almika Modeling Company, a small enterprise that sells
heating equipment to other businesses (i.e., a business-to-business or B2B model). The value
chain is typically illustrated as a flow from department to department or functional area to
functional area. For the purposes of the exercise, the Almika value chain involves inputs of
finished goods from suppliers, such as heaters, receiving and inventory/materials management,
sales to business customers, shipping, accounting and management of the financial status of the
company.

In order to illustrate the importance of integrating the departments in the value chain, we will
follow a single customer order for a new product through shipping, invoicing,
inventory/materials resource planning and purchasing, receiving, and financial performance
management. The figure below shows the overall business process.

Create a
Accounting Material
Master

Outbound Purchase
Logistics the Product

Inbound
Sales Order
Logistics

In this assignment we are moving through the departments mentioned in the value chain as
portrayed below:

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SAP Business ByDesign Managing Internal Value Chain

Finance, Accounting and Procurement

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SAP Business ByDesign Managing Internal Value Chain

1. Login
1.1. When you go to the URL to access the cloud based software the following screen will
appear for you to enter your login details:

https://my336013.sapbydesign.com

Note 1: If you have a problem logging into the system refer to the manual regarding SAP Business
ByDesign setup in avenue to learn.

When you are logged in you can see the first screen (next image).

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SAP Business ByDesign Managing Internal Value Chain

Notice that the screen is split up into three different sections;

Top Bar: Here is where all the different work centers can be found. These are different areas
within the organization that performs a specific function. Use the arrows on the right hand side to
scroll to see more work centres.

Floating Panel: This displays the functions within the work center. Hover your mouse over a
work center to see this floating panel. The left half of the floating panel includes an overview of
the work center, functions, and reports available. The right half of the floating panel shows
common tasks that are performed by the user of this function, for example under the Sales Order
work centre a common task would be to create a New Sales Order.

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Hover your
mouse here

Bottom Bar: When you want to enter a new task it will open up on full screen. You will notice that
a tab will appear at bottom of the screen. Using this tab you can navigate back to other tasks that are
open. You can also close the tab by click on the [x] at the end.

Start Menu at Bottom Bar: You can also navigate through the work centers and other tasks
related to them by clicking on the start menu at the bottom of screen.

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IMPORTANT NOTE 1: Do NOT at any time use the browsers [Back] button to return to
a previous screen! Using the browsers [Back] button will reload SAP ByDesign as a new
session.

IMPORTANT NOTE 2: In order to save the steps to return to them in future, SAP
requires you to enter all the needed data. Do NOT click on save during the assignment.
Continue following the steps in the manual and you will be asked to save the steps at the
end of each section. After that, you can do the rest of the sections in future logins.

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2. Orientation: Review an Inventory Product/Material


In this step, we will learn about the inventory products/materials currently in our warehouse and
the concept of master data in SAP Business ByDesign. Master data are entered once to be
used multiple times. Details about an inventory product/material are a good example: each
inventory product/material will be repeatedly acquired, stored and shipped in the course of
business.

2.1. Go to the Inbound Logistics work center as follows:

Click the Home Menu

Click the Inbound Logistics menu item


2.2. Under Common Tasks click Stock Overview. The Stock Overview screen will open.

2.3. Product specific data can be entered if we wanted to only view some
product/materials. However we want to see the inventory details of all
product/materials that the company holds in warehouses. Therefore, in front of
Show menu, we select All Stock By Selection and then click [Go].
Scroll down; the result is generated on the same page.
The data found in this report is accessed in real-time, directly from SAP Business
ByDesign.

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2.4. Next, we wish to obtain details about a specific product. Find product P100401 as
follows.

2.4.1. Enter P100401 in the Product ID field. Then click [Go].


Scroll down to see the results.

2.4.2. Notice that there are 8 entries for this product code. Seven (7) of the entries belong
to Site ID P1100 and one has the Restricted check box marked. This means
that a certain amount of inventory in this warehouse is only to be used for specific
reasons that must be authorized.

2.4.3. Locate the row for the first P100401 that is in Site ID P1100 and not restricted.
2.4.4. Click on P100401 in that row to drill down on the product details. The Material
Overview screen will open.

Note 2: When you try to paste a text (for example P100401) in here to a text box in SAP
ByDesign the system might show a warning as shown below.

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Just check Remember my answer and click on Yes so that Sliverlight allows SAP ByDesign
to access the memory for pasting the item.

2.4.5. This is the Master Data screen for product P100401 where we can add, update,
search and maintain data for the product.

2.5. In the General Information section we can view the material ID, Material Description,
Product Category and UoM (unit of measure).
2.6. By clicking on the [Show] button you can select to view information specific to
production, sales, planning etc. We will be using the [Show] button to move between
sections of the master data. Click [Show] Purchasing. Here we can see how the
product/material is procured into inventory, what suppliers were used for the last 3
purchase orders of this product.

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2.7. Click [Show] Sales. Here we can see all the relevant information in regards to sales
activity such as the list price of the product/material, the last 3 sales orders that are
associated with this product/material, the last 3 returns of the product/material,
competitors of this product etc.

2.8. Click [Show] Logistics. Here we can see the Production and Storage groups of
product/materials if they are assigned. We can navigate to the Stock Overview Report
from this screen under the Reports and Journals heading. This would be helpful if you
are the inventory manager and want to see how much stock is in inventory, how much
inventory you have in which warehouses and how many of them, if any, are restricted.
Accessing the Stock Overview from this screen will show the information specific to
this product only.

2.9. Go to the Stock Overview Report. The Stock Overview screen will open. Click [Go]

2.9.1. Here we can see which Warehouses this product/material is stored in. (Hint: a
warehouse is denoted by a Site ID)
2.9.2. We can also see which warehouse has the most On-Hand Stock.
2.10. Close all the open screens by clicking the [x] on the white tabs along the bottom of the
screen.

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3. Create a New Product (Material Master)


Scenario: Marketing has decided to promote a new Heater product/material called Heater
DeGroote Special in New York. First we need to create a new product/material Master Data
record for Heater DeGroote Special so that it can be used in the system.

3.1. Hover your mouse over Product Data work center and select Materials on the
floating menu.

3.1.1. Change Show to All Materials. Here all the products that Almika sells become
visible. SAP Business ByDesign uses the term Materials for Items or Products.

3.2. Click [New]. A drop down will appear. Select Material. The New Material screen will
open.

On the General Information tab enter the following information:

Material ID: P{YOUR STUDENT NUMBER} {For Material ID


enter your McMaster student number. This will be
used to verify each students completion of this
Assignment} (e.g., P1234567).
Material Description: Heater DeGroote Special

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Note 3: Your product ID looks like P1234567.

3.2.1. Use the lookup icon ( ) in the Product Category and select 191 - Boiler, Heater,
Assemblies.
3.2.2. From the drop down list provided for Base UoM, select Each.

3.3. On the Sales Tab of the current page set the following information:

3.3.1. Click on Add Row.


3.3.2. Use the lookup icon ( ) in the Sales Organization and Select P1110 Sales Heating
3.3.3. In Distribution Channel select 01-Direct Sales.
3.3.4. Change the Item Group at the bottom to NORM- Product delivery based
3.3.5. Now Click on Add Row again.
3.3.6. Use the lookup icon ( ) in the Sales Organization and Select P1110 Sales Heating
3.3.7. In Distribution Channel select 02- Indirect Sales.
3.3.8. Change the Item Group at the bottom to NORM- Product delivery based
3.3.9. Now Change status for both Distribution Chains from In Preparation to Active.

Common Mistake 1: Make sure you have activated the right Sales Organization (P1110). It is a
common mistake to activate a wrong Sales Organization. This will make it impossible to
continue Step 6 regarding sales.

3.4. Click [View All] (HINT: In top-right corner of screen)

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3.5. On the Valuation tab we specify the price of the product/material and the Account
Determination Group, which is where the financial value of the good is posted:

3.5.1. Click [Add Row]

In the Company field use the lookup icon ( ) to select the company Almika
Inc.
In the Business Residence field use the lookup icon ( ) to select Almika Heating
Cleveland
Set Account Determination Group to 3040 Finished Products.
Set Perpetual Cost Method to: Standard.

3.5.2. At the bottom of the screen select the row containing Set of Books_US GAAP
and then click [Edit Cost]
3.5.3. Select the cost type as 1-Inventory Cost and enter 75.00 for the cost. Click [Ok]

3.5.4. Repeat preceding step for the Set of Books_IFRS.


3.5.5. In the section on Companies/Business Residence change the Status field to Active

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3.6. On the Logistics tab select the warehouse that your Product/material will be stored in
as follows.

3.6.1. Click [Add Row]


3.6.2. Using the lookup icon ( ) on the Site field, select P1100- Almika Heating
Cleveland.
3.6.3. Once you have chosen a site you may notice an alert appear on the bottom of the
page that asks you to enter the production group that the material belongs to.
3.6.4. In the Production Group, use the lookup function to find and select 100001-
Production Group 1.
3.6.5. Change the Status of the Logistics area from Initial to In Preparation and then to
Active.

3.7. On the Planning tab we define how we are going to get this product into inventory as
follows.

3.7.1. Using the lookup icon ( ) change the Forecasting Group to 100001- Forecasting
Group Boilers.
3.7.2. Under the Planning Areas heading click [Add Row].
3.7.3. Using the lookup icon ( ) choose the planning area P1100 Almika Heating
Cleveland.
3.7.4. Make the following settings for the Details: Planning Area section
Planning Group ID: 100001- Planning Group Finished Products
Procurement type: External Procurement
Procurement Lead Time: 2
Planning Procedure: Demand-Driven Planning
Lot Sizing Method: Lot-For-Lot
Safety Stock: 25
(Note that demand management procedure text box shows up)
Demand Management Procedure: ATOS_MPC All demand consume
preceding forecast
3.7.5. Above the Details: Planning Area, change the Status to Active

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3.8. On the Purchasing tab:

3.8.1. Set Status to In Preparation.


3.8.2. Set Purchasing UoM (i.e., unit of measure) to ea Each.
3.8.3. In Supplier Part Number area Click [Add Row]
3.8.4. Using the lookup icon set Supplier to S100500 - Smith Inc.
3.8.5. Set Supplier Part Number to SP {student ID #}.
3.8.6. Set Supplier Lead Time to 1.
3.8.7. Change Status to Active

3.8.8. Click [Save] and make sure there are no errors

Common Mistake 2: Make sure you have activated the Purchasing (i.e., change Status to
Active). It is a common mistake to forget activation. Your material will not be listed as a
purchasing item in Step 4 because it is not activated. This will make it impossible to continue
Step 4.

3.9. Click [Close ]

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4. Purchasing
Scenario: Congratulations, you have just created your own unique product in the ERP system.
Note that we set the safety stock (i.e., the minimum stock on hand that we wish for this product)
at 25 units. We need to order these units, plus an additional 8 in anticipation of new sales in the
short term. Therefore, we want to order 33 units from our supplier.

4.1. On the Purchase Requests and Orders work centre floating menu select New
Purchase Order.

4.1.1. Use the lookup icons to set the following information in the General Information
section
Supplier: S100500 - Smith Inc.
Company: 1000 - Almika Inc (if not filled already).
Bill-to 1000 - Almika Inc (if not filled already).

4.1.2. Under the Items heading click [Add Row].


Use the lookup icon to find the Product ID to your student number (Hint:
P{Your student ID}).
Use the lookup icon to set the warehouse that the product/material will be
shipping to in Ship-To/Service Location ID: P1100- Almika Heating
Cleavland.
Enter a quantity of 33 units (in the left box under Quantity).
Enter a gross price of 75.

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4.1.3. Click [Check] (see above). If everything on the Purchase Order is entered correctly
this message will appear at the bottom of the screen:

Note 4: If you get errors including an error saying Tax not calculated yet then you have
created an additional blank row in Items by accident. Select row 2 then click [Remove]. Then
repeat the Check process.

If you get an error regarding missing price, enter the price and click on check again.

4.1.4. Click [Order] (located on top of the screen for new purchase order).

IMPORTANT Note 3: Completing the aforementioned steps is essential for being able to
continue the following steps in the assignment. Missing any of steps, especially 4.1.2 or
4.1.3, will make it impossible to complete the following steps.

5. Inbound Logistics
Scenario: Congratulations, you have just ordered 33 units of your new product. In fulfillment of
your Purchase Order, the shipment of 33 units of your new Product/material comes into the
receiving bay of the warehouse (i.e., inbound logistics).

5.1. In the Inbound Logistics work center floating menu select Purchase Orders

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5.1.1. Change Show to All Purchase Orders by Selection and in Find enter the
product ID with your student number (Hint: P{Your student ID}) and click on
[Go].
5.1.2. Find the purchase order you created in step 5.

IMPORTANT NOTE 4: Make sure that the Product ID on the purchase order is actually
P{Your McMaster student number }. If it is not, you have selected another students
purchase order. Do NOT modify another students purchase order. Please note that doing
so will generate an audit trail and will be considered a violation of the McMaster academic
integrity policy. Go back and choose your purchase order. If you cannot find it, go back
and review your work in step 4.1, then seek guidance from Sepideh Ebrahimi
(s.ebrahimi@mcmaster.ca).

5.2. In the main screen of the work center, select the row containing your Purchase Order
ID, then click [Post Goods Receipt].

5.2.1. Set delivery notification number as your student number.


5.3. Click [Propose Quantities]. Notice that the Actual Quantity column fills in with 33.

5.4. Set the Target Logistics Area ID to P1100-20 Warehouse.

Common Mistake 3: Setting the Target Logistics Area ID to P1100-20- Warehouse is essential
for continuing the assignment. Make sure you have done this step correctly.

5.5. Click [Save and Close]

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6. Sales Order
Scenario: Congratulations, you now have stock of a brand new product unique to you (i.e., your
student number). Next, the sales department receives a call from Michael Evans from Luxury
Heating & Cooling Co. Michael wishes to place a small order for 4 units of your
Product/material (ID# = P{your student number}, description = Heater DeGroote Special).

6.1. We need to enter a Sales Order. In the Sales Order work center floating menu under
Common Tasks, select New Sales Order.

6.1.1. Under the Account heading, search for CP100120 (Luxury Heating & Cooling Co)
using the lookup icon
6.1.2. Under the Items heading click [Add Row]
In the product field use the identifier to find your Product/material (ID#
= P{Your student ID}, description = Heater DeGroote Special).
Enter Quantity of 4
Enter List Price of 99
Enter Discount percent of 5
6.1.3. Click [Check Availability]. If the signal in the ATP column is green it means there
is sufficient inventory to execute this sales order (ATP stands for
Availability To Promise).

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Note 5: If the system shows some warnings ignore the warnings and continue.

If there are any errors in the system, you have missed some of the essential steps before. You
may need to redo the assignment with a new material number. See Note 7 on page 25 for guide
about how to redo the assignment with new material number.

Please note that warnings are denoted with yellow signs ( ) and errors are denoted with
red signs ( ).

6.1.4. Click [Submit] select [Release Order].

6.1.5. You have now completed a new Sales Order for your product.

7. Outbound Logistics
Scenario: Entering a Sales Order does not mean the product has been sent to the customer. The
Outbound Logistics department needs to pick up the Sales Order and fulfill it (ship it).

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7.1. In the Outbound Logistics Control work center, select Customer Demand in the
floating menu.

7.1.1. Change Show to All Orders By Selection and enter the product with your
student number (Hint: P{Your student ID}) in the Find box and click Go.
Then select the row for the Sales Order for Luxury Heating & Cooling Co. that
you created in the preceding steps

IMPORTANT NOTE 5: Make Sure that the Product ID on the sales order is actually
P{Your McMaster student number }. If it is not, you have selected another students
purchase order. Do NOT modify another students sales order doing so will generate an
audit trail and will be considered a violation of the McMaster academic integrity policy. Go
back and choose your sales order. If you cannot find it, go back and review your work in
step 6, then seek guidance from Sepideh Ebrahimi (s.ebrahimi@mcmaster.ca).

7.1.2. Click [Release]. The following message will be shown.

7.2. Go to the Outbound Logistics work center (NOT the Outbound Logistics Control
work center) under Delivery Control on the floating menu select Delivery
Proposal.

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7.2.1. Change Show to All Delivery Proposals by Selection and type in Find the
product with your student number (Hint: P{Your student ID}) and click [Go].
7.2.2. Select the row for your Delivery Request. Drill into the delivery request ID to
confirm that the Product ID equals your student number, then click [Close].
7.3. Select the row containing your Delivery Request, then click [Post Goods Issue].

Note 6: If the system shows some warnings ignore the warnings and continue.

If there are any errors in the system, you have missed some of the essential steps before. You
may need to redo the assignment with new material number. See the step 8 for guide about how
to redo the assignment with new material number.

7.3.1. The Create Outbound Delivery and Goods Issues screen opens. Select the Freight
Forwarder by using the identifier and select S100400 Omego.
7.3.2. On the line items tab click [Propose Quantities]. Notice that the Actual Quantities
column changes to 4.

7.3.3. Click [Release] at the top.

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8. Accounting
Congratulations, you have fulfilled (shipped) the order to your customer. Depending on the setup
of the system, invoices may be automatically generated from shipping, or they may need to be
created manually. By default, we need to manually convert shipped orders to invoices as follows

8.1. In the Customer Invoicing work center floating menu, select Invoice Requests.

8.1.1. Automatically the screen will show the deliveries that must be invoiced today.
8.1.2. Set Show to All Invoice Requests, enter the product with your student number
(P{Your student ID}) in the Find box and click [Go].
8.1.3. Select the row for the outbound delivery you created in the preceding steps.
Confirm that this is your own delivery, and not another students, by
confirming that the Product ID = P{Your student ID} by drilling down to
Document ID.

8.1.4. Click on Invoice.


8.1.5. All the fields will populate from the information from the delivery. All we need to
do is click [Release]. (NOTE: Release can take a couple of minutes to process).
8.1.6. Once processing is completed and you receive a similar message.

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Note 7: If there are any errors in the system, you have missed some of the essential steps
mentioned before. You may need to redo the assignment with new material number. Go back and
redo step 4. You cannot use your student number as the material because it already exists.
Put M in front of your student number as material ID { M[student ID#] } and put S a priori
to your student ID in supplier part number { S[student ID#] } (step 3.8.5). Redo all the other
steps for the new material created that started with M{your student number}. In your final report
mention the reason for having the M in front of your student number.

9. Generating Report
Congratulations, you are starting to make money with your new product. Now you need to
complete your report for this assignment.

Produce an original SAP report that demonstrates you have completed the preceding exercise
with your unique Product/material (student number) as follows.

9.1. Go to the Physical Inventory work center select Reports List on the floating
menu.

9.1.1. Select the Confirmation Journal report


9.1.2. On the Confirmation Journal new page, Click on the lookup icon in front of
Created On

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9.1.3. Select Current Month in the menu and click on [Ok]

9.1.4. Back on the Confirmation Journal popup set Product = P{Your student ID}.

9.1.5. Click [GO] at the bottom of the screen.


9.1.6. Click [Download] on the top To Microsoft Excel in XML format. This will save
a file with a name such as AnalyticWorkbook[1].xml.

Note 8: If you do not see a screen with the new file, or the file does not open in Microsoft
Excel, you have a security setting that prevents the download. Go the Security settings of
Internet Explorer, add the site as a Trusted Site, then edit Trusted Site settings to allow
Enable or Prompt on all features. Alternatively, you can log into SAP Business ByDesign
from another computer and generate your report from there.

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9.1.7. Open the .xml file in Microsoft Excel. Change the format of the file to .xls,
using Save As option (i.e., Save it to the original Microsoft Excel
format).

Note 9: If you are using MAC OSX, you may not be able to open this file using
Microsoft Excel provided in MAC OSX. In order to do so you should use a windows-
based computer and open this file to save as it in .xls format.

9.1.8. Rename the file with your first, last name, and student number (e.g., First
Name Last Name Student Number.xls).

10. Submission

The excel report you just generated worth 40 marks. Response to the following
questions will worth 60 marks. Therefore, this assignments is marked out of 100, which
is worth 10% of your final grade.
In addition to the excel report you just generated, create a Microsoft Word file to
answer each of the following questions.

Question A (36 marks):


For each of sections 3 through 8 of the assignment, mention at least two departments that
were affected by the steps taken in that section of the exercise (once for section 3 (create a
new product), once for section 4 (purchasing), , once for section 8 (accounting)).
(Please use the department names as per the value chain on page 3 of this manual (e.g.,
inbound logistics, sales and marketing, service, outbound logistic, human resource,
technology, procurement, and accounting and finance).
For example, in the Sales section (#6) the Sales Order increased sales for the sales and
marketing department but also created a requirement for outbound logistics to fulfill the
order by shipping the products from inventory (your response should not include this
example).

Question B (24 marks):


Based on your answers for each of the sections 3 through 8 in Question A, write a sentence to
describe a problem a business is likely to encounter if the affected departments (mentioned
in Question A) were not integrated with an ERP system such as SAP Business ByDesign
and information did not flow in a timely, accurate, and consistent form between the
departments (mentioned in Question A).
For example, when the Sales Order is created, the company has made a promise to the
customer, but if the outbound logistics department receives delayed and/or inaccurate
information, the order will not be fulfilled as promised and we risk losing customers
(your response should not include this example).

27 | S t u d e n t I n s t r u c t i o n s a n d A s s i g n m e n t G u i d e
SAP Business ByDesign Managing Internal Value Chain

IMPORTANT NOTE 6: Remember, you need to answer questions A and B once for
section 3 (creating a new product), once for section 4 (purchasing), until section 8
(accounting). Therefore, in your response to each question please clarify the section
number then answer your question based on it.

Submit BOTH the Microsoft Word file and the Microsoft Excel file to the drop box for
Assignment 2 on Avenue for this assignment (Make sure to include your First name,
Last name, and Student number in the name of your files e.g., First Name Last Name
student Number.doc)

DEADLINE FOR SUBMISSION IS FRIDAY, FEBRUARY 22nd, at 2:00 PM.

IMPORTANT NOTE 7: Late Penalty: Late submissions will incur a 20% penalty per day,
meaning that after 5 days past the due date, late submissions receive zero marks. Due to
unexpected difficulties that may arise, please start and finish the assignment as soon as
possible.

IMPORTANT NOTE 8: Submitting your assignment files to the dropbox for SAP
ByDesign Assignment on Avenue is a two-step process. One step is uploading your files to
Avenue; the other is actually submitting both of your files to be marked. Make sure you
actually submit your assignment (and not just upload the files).

IMPORTANT NOTE 9: If you have any question or problems regarding the steps above or
the assignment, contact Sepideh Ebrahimi (s.ebrahimi@mcmaster.ca) for assistance.

28 | S t u d e n t I n s t r u c t i o n s a n d A s s i g n m e n t G u i d e

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