par1.

Managing the digital firm

2. Information System in the Enterprise

1. What is business process? Explain types of Business Information systems from a functional
perspective. (five times)
2. What is enterprise system? How does it work? Explain e-business enterprise with e-commerce
,e-communication and e-collaboration. (twice)
3. What is Enterprise system? How does it work and what are business processes supported by
Enterprise system?
4. What IS MIS? Compare MIS with TPS, DSS and Executive Information Systems
5. What IS MIS? How is it different from TPS and DSS ? Why is MIS looked upon as a strategic need
of Management today?
6. Define TPS. What are characteristics of MIS and how do MIS differ from DSS?
7. Write short notes on T.P.S. (thrice)

3. Information Systems, Organizations, Management and Strategy

1. Explain how Organization is a system? What are parameters on which an organization is
structured? (twice)
2. What is Organization? Explain why organization is a system with the help at Levitt's model
or
Organization can be described as system. Explain using Levitts model
or
Write short note on Levitt's model
or
What is organization? Explain the Levitts model in detail.
3. What is organization? What is behavioral view and features of the organization?
4. What is strategic planning? What are the different types of strategies? (thrice)
5. What do you mean by business strategy? What are different kind of strategy only name them
and also explain can an organization have more than one strategy?
or
What do you mean by Business Strategy? Is it a Long Range or a Short Range Planning? Can an
organization have more than one strategy? Justify your answer.
6. Write short notes on Short range v/s Long Range Planning(thrice)
or
Distinguish between long range and short range planning. Why a long range planning is
necessary in development of MIS?

4. Decision making
1. What is rational decision making? What are the problems in rational Decision making?
2. What is Rational Decision making? Can a decision be called as right or wrong? What problem a
decision maker has to face in making rational decision
Or
3. Why does decision maker resort to bounded rationality in a Decision making situation? Can a
decision be called as right or wrong? What problems a manager has to face in making rational
decision?
4. Write short note on Simon's Decision Model (four times)
5. Explain the concept of Organizational Decision Making. Explain the methods of conflict
resolution and methods of dealing with uncertainty.
6. Can you automate the process of decision making answer is yes and no, comment your answer
in both the cases.(twice)
or
Is it possible to automate the decision making? Justify your answer.
5. Information
1. What is information? Explain the concepts of Information. How MIS helps to Improve Quality of
Information? (twice)
2. What are concepts of Information? What are the parameters on the basis of that the quality of
information can be measured?
3. Explain Information: A Quality Product. Explain all the parameters impacting the quality of the
information.
4. Write short note on Types of Information
5. Explain how quality of information improves the knowledge and decision making capability of
the people? (twice)
6. Is it worth to invest for obtaining perfect information? Is it possible to specify the perfect
Information?
7. What do you mean by value of information? What is perfect information? is it worth to invest
for obtaining the perfect information?

6. Development of MIS
1. What is MIS? Development of MIS is linked with the business plan of organization comment on
this. (twice)
2. Why is a long range plan of MIS necessary? How is it linked with the business plan of the
organization? (twice)
3. What are the contents of the MIS plan? What is the purpose of each of them?
4. Explain the Prototype and Lifecycle approach for development of MIS (twice)
Or
Compare Prototype approach with Life cycle approach in the development of the MIS.
Or
In the process of development of MIS when would you use prototype approach and when would
you use life cycle approach explain it ?
5. When would you resort to prototype approach and when would you resort to life cycle
approach in development of MIS? (twice)
6. Write short note on Management of Quality in MIS
7. A good MIS is an integral part of the Management System. Why so? What would happen if it is
not?
8. Explain the role of System Analyst in Development of a MIS
Or
What problem does the System Analyst face in Ascertaining the information requirement at
various level of management and how are these problems tackled? (thrice)
or
What are the different ways in which system analyst ascertain the information requirement
from the users? What does system analyst do to reduce the communication gap between the
end-user and the designer of the system?

7. Choice of Information Technology

1. The selection of Information Technology is a Strategic Decision in MIS development, explain
it.(twice)
2. Which are the parameters used in the evaluation of the IT before decision is made?
3. What is Business Strategy? How IT in today's times affects the business strategy of an
organization.
4. What is MIS? Compare MIS with Transaction Processing system and Decision Support System

8. Enterprise Applications and Business Process Integration

1. Write short note on Supply Chain Management (twice)
2. Write short notes on push v/s pull based S.C.M(four times)
3. Write short note on Customer Relationship Management Systems (twice)
 4. Write short notes on Analytical and Operational C.R.M. (four times)

9. Decision Support System

1. What is DSS? Explain various components of DSS? (thrice)
Or
What is decision support system? Describe various components of DSS (twice)
2. Write short notes on Porter's Competitive Model(five times)
3. What is an Expert System? Explain Knowledge based Expert Systems with an example
or
Write short note on Expert System (thrice)

Miscellaneous(refer mission mca notes)

1. Distinguish among top, middle and operational management plans in terms of goal, scope and
content.(four times)
2. What are the different function of a manager and how MIS help to achieve them?
or
MIS support managers in his functional responsibilities explain? (twice)
3. What is Management by exception? Management by control? Explain in brief.
or
Write Short note on Management by Exception.
4. Write short note on Matrix Organization

Questions of May 2008 paper:

1. Write Short note on ERP
2. Write Short note on IT-Audit
3. Write Short note on Data Warehousing
4. Define information. What are the functions of information system? Discuss positive and
negative impact of information system.
5. What are the various functions of Manager? Compare the characteristics of new manager and
the traditional manager.
6. List five key management challenges in building, maintaining and operation of Information
system.
7. Write note on GDSS
8. Write note on OLAP
9. Write note on E-commerce
10. "Strategic Support System which supports long-range planning activities of senior management
is difficult to build" Do you agree with this? Support your answer
11. Describe any two reports produced by MIS for anyone of the following areas:-
(i) Banking System
(ii) Railway Reservation System.
12. How does data mining works? Discuss the different phases in data mining process.
13. Explain the importance of Return on Investment Analysis.
14. How product organisations differ from matrix organisation
15. "Strong control features are essential for planning". Justify.
16. Illustrate various reasons for information system failure,
17. How can a good CRM help business earn more profits?
What is bullwhip effects?how supllychain magmt system help to reduce the bullwhip effect? And how it
provide the value to a business