TRUDIE P.

GIORDANO
925.826.2838
Trudie0307@gmail.com http://www.linkedin.com/in/trudiegiordano Pleasant Hill, CA

PROGAM MANAGER
PROGRAM / PROJECT MANAGEMENT | COMPLIANCE / REPORTING | RESEARCH / ANALYSIS
PLANNING | CONTINUOUS PROCESS IMPROVEMENT | COACHING / SUPERVISION| ADVOCACY

QUALIFICATIONS AND EXPERTISE

ADMINISTRATION: Since 2008, administered grants in workforce development (WIA/WIOA/CalWORKS),
education (AEBG) and self-sufficiency (TANF, SNAP, ERDC). Program/budget administration, setting long
and short-range goals, building cross-functional teams, providing oversight and obtaining updates from various
stakeholders and departments across multiple agencies for strategic planning and regulatory reporting.

OPERATIONS: Site and staff supervision, managing contracts, monitoring and evaluating performance. Devel-
op, interpret and enforce policies and procedures, in collaboration with onsite partners, e.g., EDD, ResCare.

FACILITATION / TRAINING: Facilitated leadership meetings, focusing on collaboration, strategic planning,

data sharing, process development, agency partnerships and marketing. Adaptable to varied content and audi-
ences of internal/external stakeholders at all levels for projects, both technical and behavioral. Promoted group
dynamics to leverage strengths and problem solve. Experienced in leading four-stage process through inquiry,
design, prototyping, and scaling as well as developing and conducting training and train the trainer sessions.

COMMUNICATION: Trusted communications partner positively representing various programs and services
to the community. Employ tact and diplomacy to facilitate problem-solving among stakeholders and build win-
win results among multiple members with discrete systems. Oversight of marketing initiatives and website de-
velopment and maintenance. Accurate and timely reporting in compliance with state and federal requirements.

ASSESSMENT & RECOMMENDATION: Collaborate with administration from multiple agencies, conducting
surveys and needs analyses; serve as primary point of contact and policy expert, facilitating discussions on oper-
ational needs and goals and system integration and efficiencies. Conduct retrospective sessions to implement a
process of continuous improvement and surface root causes.

WORKFORCE DEVELOPMENT / EDUCATION: Panel speaker on hiring trends, training opportunities, ca-
reer preparation and job search; presentation venues include: radio (KABC) Hope WORKS, cable (KTBN)
Joy in Our Town, League for Innovations in Community College Conference, regional and state conferences.

EDUCATION & PROFESSIONAL DEVELOPMENT

B.A., Russian Studies/Speech Communications, University of Alaska, Fairbanks, AK

CSM, Certified ScrumMaster, Scrum Alliance, Irvine, CA
Action Collab Facilitation Training, ISKME, San Francisco, CA

Participant:
CALED and East Bay EDA series on Regionalism, Marketing and Future Economic Development (2017)
East Bay Leadership Council (EBLC) Sacramento Advocacy Day (2017)
California Council for Adult Education (CCAE) Northern Regional Meetings and State Conference (2016-17)
Workforce Development Board (WDB) Regional Planning sessions (2016-17)
Bay Area Community College Consortium (BACCC) Strategic Planning Meetings, Data Summit (2016-17)
MVM Consulting Services, Cultural Competency (2015)
University of California Los Angeles (UCLA), Connecting Students to Careers (2012)
Beginning and Intermediate Training on Expanding Opportunities for People with Disabilities (2009)
 TRUDIE GIORDANO 925.826.2838 trudie0307@gmail.com Page 2
PROFESSIONAL HIGHLIGHTS

CONTRA COSTA COUNTY ADULT EDUCATION CONSORTIUM (CCCAEC), Concord, CA 2016Present

Consortium Manager, Adult Education Block Grant (AEBG) Initiative
(Grant Administration, Project Management, Education, Outreach, Advocacy)

Responsible for coordination, oversight and quarterly and annual reporting of activities and expenditures funded by
Adult Education Block Grant (AEBG) funding ($14M+ annually) at seven school districts, the County Office of Ed u-
cation and three local colleges. Served as Project Director over $520K Data and Accountability funds exploring inte-
grated, county-wide solutions, ensuring compliance with reporting and data sharing of WIOA and AEBG elements.

Achievements:
Understand each districts programs and goals, and ensure alignment with consortium goals.
Work with stakeholders and cross-functional teams to drive change and positive outcomes, communicating
complex topics and concepts to audiences of varying knowledge levels.
Proactively support stakeholders as liaison, setting a vision of collaboration.
Negotiate and oversee a variety of contracts.
Serve as local policy expert, primary point of contact, ensure on-time deliverables.

STATE OF OREGON, DEPARTMENT OF HUMAN SERVICES, McMinnville, OR 2014-2016

Case Manager (Grant Administration, Customer Service, Advocacy, Fundraising)

Served the Self Sufficiency Program by conducting needs assessments, confirming eligibility requirements for state and
federal grants (TANF, SNAP, ERDC), and collaborating with partner agencies and community program providers.
Achievements:
Contributed to accuracy rate of 98% and increased participation rate by 12% within a quarter.
Served as Site Coordinator for Governors Food Drive placing second in the county by raising over $30,000.

COAST COMMUNITY COLLEGE DISTRICT, Costa Mesa, CA 2009 - 2014

Workforce Specialist, Team Lead (Employment, Recruitment, and Placement Specialist)

Administered federal grant funded programs, including WIA/WIOA funds, reviewed and interpreted legislation to en-
sure compliance, provided assessments and training to ensure retention and program success at One-Stop Center (AJCC).
Collaborated with numerous community agencies, non-profits, colleges, adult learning centers and other ser-
vice providers, leveraging resources to assist clients in overcoming barriers and provide comprehensive ser-
vices resulting in performance outcomes over 85%.
Certified as a Scrum Master; taught Agile project management tools to faculty and staff.
Facilitated workshops to assist clients from varied educational and socio-economic backgrounds and English
language proficiency in career mapping and development of skills for job readiness.
Public relations representative delivering presentations, serving on panels.

THE MERIT COMPANIES, Aliso Viejo, CA 2007-2008

Marketing/PR Coordinator (Public Relations Specialist, Fundraising)

Coordinated with Senior Executives for the development and production of media releases, business proposals,
special events and marketing collateral.
Developed updates to internet, intranet and print media. Served as Communications Coordinator developing
marketing materials and activities for United Way drive raising over $180,000.