Shannon Eckert

1787 Joan Avenue, Parkville, MD 21234 Cell-4438233360 Shannoneckert821@yahoo.com

Professional Summary
Reliable worker with strong ambition and willingness to learn. Willing to work hard and has
flexible hours.
Skills
Troubleshooting experience
Good communication skills
Fast learner
Good multitasker
CPR & First-Aid certified
Cashier/POS experience
Strong initiative
Experience with food
Good customer service skills
Experienced with children
Work History
Restaurant
Earth Wood and Fire - 1407 Clarkview Rd, Baltimore MD 21209
Operated a cash register for cash, Check and credit card transactions with accuracy
Displayed enthusiasm and knowledge about restaurants menu and products
Assigned patrons to table suitable for their needs and according to rotation
Answered telephone calls and responded to inquires
Assisted in maintaining orders and service areas
Took food orders and relayed orders to the kitchens or serving counters
Provided excellent customer service
Relayed food orders to cooks
Requested and recorded customer orders and computed bills
Caf
La Cakerie- 11 Allegheny Avenue, Towson MD 21204
Operated a cash register, Check and Credit transactions with accuracy
Answered telephone calls and responded to inquires
Prepared food and drink for customers
Requested and recorded customers orders
Provided customer service
Trampoline Park
Rocking Jump 8855 Orchard Tree Lane, Towson MD 21234
Managed wide variety of customer service and administrated tasks to resolve
customer issues quickly and efficiently
Recipient of multiple positions reviews acknowledging dedication to excellent
customer service
Routinely answered customer questions regarding pricing and hours
Greeted customers entering the store to ascertain what each customer wanted or
needed
Answered phone calls to address customer inquiries and problems
Consistently provided friendly guest service and heartfelt hospitality
Pleasantly and courteously interacted with customers
Prepared snacks and fountain drinks for customers
Monitored children
Entertained children
Ensure safety of children and adults
Education
High School Diploma:
Loch Raven High School-1212 Cowpens Avenue, Towson MD 21286
GED:
Community college of Baltimore- 7201 Rossville Blvd, Rosedale MD 21237