Professional Documents
Culture Documents
With a vision of delighting its customers while meeting their individual communication needs
anytime, anywhere, IDEA offers seamless coverage to roaming customers traveling to any
part of the country, as well as to international traveling customers across over 200 countries.
IDEA Cellular has partnership with over 400 operators to ensure that customers are always
connected while on the move, within the country or other parts of the world.
IDEA is the winner of 'The Emerging Company of the Year Award' at The Economic Times
Corporate Excellence Awards 2008-09. The company has received several other national and
international recognitions for its path-breaking innovations in mobile telephony products &
services. It won the GSM Association Award for "Best Billing and Customer Care Solution” for 2
consecutive years. It was awarded "Mobile Operator of the Year Award - India” for 2007 and
2008 at the Annual Asian Mobile News Awards (Click here to view the complete list )*
IDEA Cellular is an Aditya Birla Group Company, India's first truly multinational corporation.
The group operates in 25 countries, and is anchored by over 1,30,000 employees belonging to
30 nationalities. The Group has been adjudged the '6th Top Company for Leaders in Asia
Pacific Region' in 2009, in a survey conducted by Hewitt Associates, in partnership with The
RBL Group, and Fortune. The Group has also been rated 'The Best Employer in India and
among the Top 20 in Asia' by the Hewitt-Economic Times and Wall Street Journal Study 2007.
The company has expanded its pan-India presence through service launches in Orissa,
Chennai & Tamil Nadu, Jammu & Kashmir, Kolkata & West Bengal, and the North East states
in FY10.
Key People
Board of Directors -
Mr. Kumar Mangalam Birla (Chairman)
Smt. Rajashree Birla
Mr. Sanjeev Aga (Managing Director)
Mr. Arun Thiagarajan
Ms. Tarjani Vakil
Mr. Mohan Gyani
Mr. Gian Prakash Gupta
Mr. R.C. Bhargava
Mr. P. Murari
Mr. Biswajit A. Subramanian
Dr. Rakesh Jain
Mr. Juan Villalonga Navarro
Dr. Hansa Wijayasuriya (Alternate to Mr. Juan Villalonga Navarro)
Management Team -
Corporate Leadership Team
Mr. Sanjeev Aga, Managing Director
Mr. Akshaya Moondra, Chief Financial Officer
Mr. Anil K. Tandan, Chief Technology Officer
Mr. Prakash K. Paranjape, Chief Information Officer
Mr. Pradeep Shrivastava, Chief Marketing Officer
Mr. Navanit Narayan, Chief Service Delivery Officer
Mr. Vinay K. Razdan, Chief Human Resource Officer
Mr. Rajat K. Mukarji, Chief Corporate Affairs Officer
Mr. Rajesh K. Srivastava, Chief Materials & Procurement Officer
Mr. Ambrish Jain, Director - Operations
Mr. Himanshu Kapania, Director - Operations
Circle Heads
Brand Information
Brand Initiatives -
Our aim, through media buying and planning, is to create year round impact. With the objective of
Strengthening our brand, we work with strategic communication partners on campaigns like sponsorship of
the Idea International Indian Film Academy awards and the television programs “Idea Rocks India”, “Idea
Star Singer” and “Idea Andhra Idol”. We seek engagement with subscribers on a variety of levels, from
major celebrity fashion shows to small local events timed to coincide with new product offerings.
Since August 2003, we have commissioned a Brand Track Index Study to evaluate the health of our brand.
The Brand Track Index Study is a monthly study conducted by TNS, a marketing consultant engaged by us
to evaluate our brand using face-to-face interviews on a random sample of mobile users a well as those
Intending to purchase mobiles within the next three months. According to the study our brand is perceived
as “reliable/trustworthy” and one that “offers cheaper and good promotional offers”. We have improved our
rating in the Brand Track Index calculated by the study in the past year reflecting, we believe, the growing
strength of our brand.
The main communication medium for the Idea brand is television, where we seek strategic Idea brand
coverage in various formats. Billboards and hoardings are used as a secondary medium, customized for
specific regional preferences to communicate effectively at the local level. We also use other mass
communication media such as the press and radio to communicate price plans and other tactical and
customer information.
All our key initiatives are subjected to a rigorous testing and launch process to ensure accountability for all
advertising spend and improve the chances of success of a new product. This process is followed up with
extensive briefing of call center agents and sales personnel and real-time tracking of the impact of the
communication and feedback from subscribers.
Our Values
Values We Value :
Integrity - Honesty in every action
At Aditya Birla Group, Integrity is defined as: Acting and taking decisions in a manner that is fair, honest,
following the highest standards of professionalism and also perceived to be so. Integrity for us means not
only financial and intellectual integrity, but in all other forms as are commonly understood.
Ethical
Truthful
Principled
Transparent
Upright
Respectful
At Aditya Birla Group Commitment is defined as: On the foundation of integrity, doing whatever it takes to
deliver value to all stakeholders. In the process, taking ownership of our actions and decisions, those of our
team and that part of the organization that we are responsible for.
Key words that connote commitment are:
Accountability
Discipline
Responsibility
Result -orientation
Self-confidence
Reliability
At Aditya Birla Group Passion is defined as: A missionary zeal arising out of emotional engagement with the
organization that makes work joyful and inspires each one to give his or her best. Relentless pursuit of goals
and objectives with the highest level of energy and enthusiasm, that is voluntary and spontaneous.
Intensity
Innovation
Transformational
Fire-in-the-belly
Inspirational
Teamwork
Integration
Involvement
Openness
Global
Empowering
At Aditya Birla Group, Speed is defined as: Responding to internal and external customers with a sense of
urgency. Continuously seeking to crash timelines and choosing the right rhythm to optimize organization
efficiencies.
Response time
Agile
Accelerated
Timelines
Nimble
Prompt
Proactive
Decisive
Our Promoters
IDEA Cellular is part of the Aditya Birla Group, India's first truly multinational corporation. Global in vision,
rooted in Indian values, the Group is driven by a performance ethic pegged on value creation for its multiple
stakeholders.
The group operates in 25 countries, and is anchored by over 100,000 employees belonging to 25
nationalities. The Group has been adjudged 'The Best Employer in India and among the Top 20 in Asia' by
the Hewitt-Economic Times and Wall Street Journal Study 2007.
A premium conglomerate, the Aditya Birla Group is a leader in swathe of products - viscose staple fibre,
aluminium, cement, copper, carbon black, insulators, garments.
The Group has also made successful forays into financial services, telecom, software, BPO and retail
sectors. Today, the Group is India's most diversified business house.
CORPORATE
India's most watched TV show 'Kaun Banega Crorepati' is powered by 'Idea'
(Mumbai, May 19, 2010)
Press Release Q1 FY 11
ANDHRA PRADESH
57th Idea Filmfare Awards 2009 - South
(Hyderabad, 19th July, 2010)
Reserve Talktime for prepaid mobile consumers - What an Idea, Sirji!
(Hyderabad, June 22, 2010)
GUJARAT
IDEA paints Ahmedabad Green!
(Ahmedabad, February 8, 2010)
IDEA launches lowest tariff for prepaid & postpaid subscribers in Gujarat
(Ahmedabad, January 15, 2010)
HARYANA
IDEA Cellular launches 'Recharge & Win' offer in Haryana
(Ambala, March 31st, 2010)
IDEA awards the winner of 'Jeeto Chapad Phad Ke' Diwali contest
(Haryana, Tuesday, March 25, 2008)
HIMACHAL PRADESH
IDEA Cellular introduces breakthrough tariff plans to drive penetration in HP
(Shimla/Chandigarh, October 9, 2009)
IDEA Cellular to grow in Himachal
(Parwanoo, April 2, 2009)
KARNATAKA
Deccan Chargers get an Idea to woo fans in Bangalore!
(Bangalore, April 7th, 2010)s
Bus & Bus shelters go Green in Bangalore!
(Bangalore, February 16, 2010)
KERALA
Recharge, Talk, and Get 'Money Back' - What an Idea, Sirji!
(Kochi, June 23, 2010)
Idea subscriber from Kannur Wins Car in Lucky Recharge Contest
(Kochi, May XX, 2010)
MUMBAI
IDEA redefines tariff rates
(Mumbai 8 July, 2010)
"Full Talktime Power Recharges" to offer more value to Idea subscribers in Mumbai
(Mumbai, June 10th 2010)
ORISSA
IDEA introduces lowest STD tariff in Orissa during the festive season
(Bhubaneshwar, September 16, 2009)
IDEA enters Orissa, as it expands nationally
(Bhubaneswar, April 8, 2009)
PUNJAB
Idea 'Campus Ke Sirji' reaches College campuses in Chandigarh & Rest of Punjab
(Chandigarh, August 3, 2010)
Idea flags off 'Campus Ke Sirji' - the biggest Talent Hunt in Punjab Colleges
(Chandigarh, July 28, 2010)
RAJASTHAN
IDEA customer in Rajasthan, 'Jeete Chappar Faad Ke'!
(Jaipur, February 26, 2010)
IDEA paints the Pink City, Green!
(Jaipur, February 5, 2010)
SIM Lock - 3G NetSetter is being launched with a unique SIM Lock functionality wherein the first SIM
inserted in the device will be locked with the particular NetSetter device, this will help us address
current issues like subscribers not using bundled SIMs and using SIM cards with mobile GPRS plan
etc.
USSD Support - 3G NetSetter will enable Pre-paid subscribers to check pre-paid balance though one
click USSD option instead of the current SMS mode.
Features:
* Conditions apply