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Operating Instructions

Digital Cordless Phone


Model No. KX-TG6711E
KX-TG6712E
KX-TG6713E
Digital Cordless Answering System
Model No. KX-TG6721E
KX-TG6722E
KX-TG6723E
KX-TG6724E
KX-TG6761E

Model shown is KX-TG6711. Model shown is KX-TG6761.

Before initial use, see Getting Started


on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.

Please access our online customer survey:


http://panasonic.net/pcc/tel/q

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Table of Contents
Introduction Listening to messages using the
Model composition .......................................3 handset ......................................................36
Accessory information ..................................4 Remote operation .......................................37
General information ......................................6 Answering system settings .........................38

Important Information Voice Mail Service


For your safety .............................................7 Voice mail service ......................................40
Important safety instructions ........................8 Intercom/Locator
For best performance ...................................8 Intercom .....................................................41
Other information .........................................9 Handset locator ..........................................41
Specifications .............................................10 Transferring calls, conference calls ............41
Getting Started Useful Information
Setting up ...................................................11 Character entry ..........................................42
Note when setting up .................................12 Error messages ..........................................44
Controls ......................................................13 Troubleshooting .........................................45
Display .......................................................14 Conditions of guarantee .............................49
Turning the power on/off ............................16
Initial settings .............................................16 Index
Smart function key (Top Key) .....................16 Index...........................................................50
One touch eco mode ..................................17
Wall mounting ............................................18

Making/Answering Calls
Making calls ...............................................19
Answering calls ..........................................19
Useful features during a call .......................20
Key lock ......................................................21

Phonebook
Handset phonebook ...................................22
Copying phonebook entries .......................23

Programming
Programmable settings ..............................24
Special programming .................................28
Registering a unit .......................................31

Caller ID Service
Using Caller ID service ...............................33
Caller list ....................................................33

Answering System
Answering system ......................................35
Turning the answering system on/
off ...............................................................35
Greeting message ......................................35
Listening to messages using the base
unit .............................................................36

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Introduction

Model composition
Base unit Handset
Series Model No.
Part No. Part No. Quantity
KX-TG6711 KX-TG6711 KX-TG6711 KX-TGA672 1
series KX-TG6712 KX-TG6711 KX-TGA672 2
KX-TG6713 KX-TG6711 KX-TGA672 3
KX-TG6721 KX-TG6721 KX-TG6721 KX-TGA672 1
series KX-TG6722 KX-TG6721 KX-TGA672 2
KX-TG6723 KX-TG6721 KX-TGA672 3
KX-TG6724 KX-TG6721 KX-TGA672 4
KX-TG6761*1 KX-TG6721 KX-TGA672 1

*1 A DECT repeater (KX-TGA405EX) is supplied in this model. By installing this unit, you can
extend the range of your phone system to include areas where reception was previously not
available. Read the installation guide for the DECT repeater.
R The suffix (E) in the following model numbers will be omitted in these instructions:
KX-TG6711E/KX-TG6712E/KX-TG6713E/KX-TG6721E/KX-TG6722E/KX-TG6723E/
KX-TG6724E/KX-TG6761E

Feature differences
Intercom
Series Answering system
Between handsets
KX-TG6711 series U*1
KX-TG6721 series U U*1

*1 Single handset models: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 5).

Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 3

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Introduction

Accessory information
Supplied accessories
Quantity
Accessory item/ KX-TG6711 KX-TG6712 KX-TG6713
No.
Part number KX-TG6721 KX-TG6722 KX-TG6723 KX-TG6724
KX-TG6761
A AC adaptor/ 1 2 3 4
PNLV226EZ
B Telephone line cord/ 1 1 1 1
PNJA1037Z (for U.K.)
C Rechargeable 2 4 6 8
batteries*1
D Handset cover*2 1 2 3 4
E Charger*3 1 2 3

*1 See page 4 for replacement battery information.


*2 The handset cover comes attached to the handset.
*3 PNLC1030ZB: Black, PNLC1030ZM: Metallic grey, PNLC1030ZS: Pearl silver

n For KX-TG6761

No. Accessory item/Part number Quantity


F DECT repeater/KX-TGA405EX 1
G AC adaptor for DECT repeater/PQLV219EZ 1

AG B C D E F

Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.

Accessory item Model number


Rechargeable HHR-4MVE*1
batteries
Battery type:
Nickel metal hydride (Ni-MH)
2 x AAA (R03) size for each handset
DECT repeater KX-A405

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

4 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

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Introduction

Expanding your phone system


Handset (optional): KX-TGA671E
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different
colour from that of the supplied handsets.

Sales and support information


Customer Communications Centre
R For customers within the U.K.: 0844 844 3899
R For customers within Ireland: 01289 8333
R For further support on your product, please visit our website: www.panasonic.co.uk

Direct Sales at Panasonic U.K.


R Order accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am -
5:30pm (Excluding public holidays).
R Or go on line through our Internet Accessory ordering application at www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
R It couldnt be simpler!
R Also available through our Internet is direct shopping for a wide range of finished products.
Take a browse on our website for further details.

Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 5

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Introduction

General information
R This equipment is designed for use on the U.K. and Ireland analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are
available for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany

For your future reference


We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase


(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

6 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe
R Unplug the product from power outlets
operation of your product.
before cleaning. Do not use liquid or
aerosol cleaners.
WARNING R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
Power connection etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
R Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
R Do not overload power outlets and telephone wall jack, and do not use.
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
Medical
plug into the power outlet. Failure to do so R Consult the manufacturer of any personal
may cause electric shock and/or excessive medical devices, such as pacemakers or
heat resulting in a fire. hearing aids, to determine if they are
R Regularly remove any dust, etc. from the adequately shielded from external RF
AC adaptor/power plug by pulling it from (radio frequency) energy. (The product
the power outlet, then wiping with a dry operates in the frequency range of
cloth. Accumulated dust may cause an 1.88 GHz to 1.90 GHz, and the RF
insulation defect from moisture, etc. transmission power is 250 mW (max.).)
resulting in a fire. R Do not use the product in health care
R Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact an external RF energy.
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has CAUTION
been broken open.
R Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. R Never install telephone wiring during an
electrical storm.
Installation R Never install telephone line jacks in wet
locations unless the jack is specifically
R To prevent the risk of fire or electrical
designed for wet locations.
shock, do not expose the product to rain or
R Never touch uninsulated telephone wires or
any type of moisture.
terminals unless the telephone line has
R Do not place or use this product near
been disconnected at the network interface.
automatically controlled devices such as
R Use caution when installing or modifying
automatic doors and fire alarms. Radio
telephone lines.
waves emitted from this product may cause
R The AC adaptor is used as the main
such devices to malfunction resulting in an
disconnect device. Ensure that the AC
accident.
outlet is installed near the product and is
easily accessible.
R This product is unable to make calls when:
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Important Information
the handset batteries need recharging or 4. Use only the power cord and batteries
have failed. indicated in this manual. Do not dispose of
there is a power failure. batteries in a fire. They may explode.
the key lock feature is turned on. Check with local codes for possible special
disposal instructions.
Battery SAVE THESE INSTRUCTIONS
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
For best performance
R Do not open or mutilate the batteries.
Base unit location/avoiding noise
Released electrolyte from the batteries is
corrosive and may cause burns or injury to The base unit and other compatible Panasonic
the eyes or skin. The electrolyte is toxic and units use radio waves to communicate with
may be harmful if swallowed. each other.
R Exercise care when handling the batteries. R For maximum coverage and noise-free
Do not allow conductive materials such as communications, place your base unit:
rings, bracelets, or keys to touch the at a convenient, high, and central
batteries, otherwise a short circuit may location with no obstructions between
cause the batteries and/or the conductive the handset and base unit in an indoor
material to overheat and cause burns. environment.
R Charge the batteries provided with or away from electronic appliances such as
identified for use with this product only, in TVs, radios, personal computers,
accordance with the instructions and wireless devices, or other phones.
limitations specified in this manual. facing away from radio frequency
R Only use a compatible base unit (or transmitters, such as external antennas
charger) to charge the batteries. Do not of mobile phone cell stations. (Avoid
tamper with the base unit (or charger). putting the base unit on a bay window or
Failure to follow these instructions may near a window.)
cause the batteries to swell or explode. R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
Important safety another location for better reception.
instructions Environment
When using your product, basic safety
R Keep the product away from electrical noise
precautions should always be followed to
generating devices, such as fluorescent
reduce the risk of fire, electric shock, and
lamps and motors.
injury to persons, including the following:
R The product should be kept free from
1. Do not use this product near water for
excessive smoke, dust, high temperature,
example, near a bathtub, washbowl,
and vibration.
kitchen sink, or laundry tub, in a wet
R The product should not be exposed to
basement or near a swimming pool.
direct sunlight.
2. Avoid using a telephone (other than a
R Do not place heavy objects on top of the
cordless type) during an electrical storm.
product.
There may be a remote risk of electric
R When you leave the product unused for a
shock from lightning.
long period of time, unplug the product from
3. Do not use the telephone to report a gas
the power outlet.
leak in the vicinity of the leak.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It

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Important Information
should not be placed in rooms where the These symbols (A, B, C) on the products,
temperature is less than 0 C or greater packaging, and/or accompanying documents
than 40 C. Damp basements should also mean that used electrical and electronic
be avoided. products and batteries should not be mixed
R The maximum calling distance may be with general household waste.
shortened when the product is used in the For proper treatment, recovery and recycling
following places: Near obstacles such as of old products and used batteries, please
hills, tunnels, underground, near metal take them to applicable collection points, in
objects such as wire fences, etc. accordance with your national legislation and
R Operating the product near electrical the Directives 2002/96/EC and 2006/66/EC.
appliances may cause interference. Move By disposing of these products and batteries
away from the electrical appliances. correctly, you will help to save valuable
resources and prevent any potential negative
Routine care effects on human health and the environment
which could otherwise arise from inappropriate
R Wipe the outer surface of the product waste handling.
with a soft moist cloth. For more information about collection and
R Do not use benzine, thinner, or any recycling of old products and batteries, please
abrasive powder. contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
Other information disposal of this waste, in accordance with
CAUTION: Risk of explosion if battery is national legislation.
replaced by an incorrect type. Dispose of used
batteries according to the instructions. For business users in the European
Union
Notice for product disposal, transfer, If you wish to discard electrical and electronic
or return equipment, please contact your dealer or
supplier for further information.
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that Information on Disposal in other
you erase information such as phonebook Countries outside the European Union
or caller list entries from the memory before These symbols (A, B, C) are only valid in
you dispose of, transfer, or return the the European Union. If you wish to discard
product. these items, please contact your local
authorities or dealer and ask for the correct
Information for Users on Collection method of disposal.
and Disposal of Old Equipment and
used Batteries Note for the battery symbol
1 2 3 This symbol (B) might be used in
combination with a chemical symbol (C). In
this case it complies with the requirement set
by the Directive for the chemical involved.

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Important Information

Specifications
R Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220240 V AC, 50/60 Hz
R Power consumption:
Base unit*1:
Standby: Approx. 0.38 W
Maximum: Approx. 2.4 W
Base unit*2:
Standby: Approx. 0.48 W
Maximum: Approx. 2.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 C40 C, 20 %80 % relative air
humidity (dry)
*1 KX-TG6711 series: page 3
*2 KX-TG6721 series: page 3
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.

10 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

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Getting Started

Battery installation
Setting up R USE ONLY Ni-MH batteries AAA (R03)
size.
Connections R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Use only the supplied Panasonic AC
adaptor PNLV226E. R Confirm correct polarities ( , ).
R When mounting the unit on a wall, see
page 18.
n Base unit
Press plug firmly. Click

Rechargeable Ni-MH ONLY


Hook
To power outlet

Use only the supplied


telephone line cord.

(DSL/ADSL filter*)
R When the date and time setting is
To telephone line displayed, see page 16.

Correct Incorrect
Battery charging
Charge for about 7 hours.
R When the batteries are fully charged,
Fully charged is displayed.
Confirm Charging is displayed.
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.

n Charger

Hooks
To power outlet

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Getting Started

Battery level
Note when setting up
Icon Battery level
Note for connections High
R The AC adaptor must remain connected at
Medium
all times. (It is normal for the adaptor to feel
warm during use.) Low
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC Needs charging.
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become Panasonic Ni-MH battery
disconnected. performance (supplied batteries)

During a power failure Operation Operating time

The unit will not work during a power failure. In continuous use 15 hours max.
We recommend connecting a corded-type Not in use (standby) 170 hours max.
telephone (without AC adaptor) to the same
telephone line or to the same telephone line Note:
jack using a T-adaptor. Your Panasonic sales R It is normal for batteries not to reach full
shop can offer you more information about capacity at the initial charge. Maximum
connection possibilities. battery performance is reached after a few
complete cycles of charge/discharge (use).
Note for battery installation R Actual battery performance depends on
R Use the supplied rechargeable batteries. usage and ambient environment.
For replacement, we recommend using the R Even after the batteries are fully charged,
Panasonic rechargeable batteries noted on the handset can be left on the base unit or
page 4, 8. charger without any ill effect on the
batteries.
R Wipe the battery ends ( , ) with a dry
R The battery level may not be displayed
cloth. correctly after you replace the batteries. In
R Avoid touching the battery ends this case, place the handset on the base
( , ) or the unit contacts. unit or charger and let it charge for at least
7 hours.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.

12 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

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Getting Started
Receiver
Controls Display
MR/ECON
Handset R: Recall/Flash
A ECO: Eco mode shortcut key
M N (Off/Power)
G Microphone
Charge contacts
n Control type
Soft keys
The handset features 3 soft keys. By
H
pressing a soft key, you can select the
feature shown directly above it on the
B C display.
D I Navigator key
E J MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
(Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
MFN ( : Caller list): View the caller list.
F
MEN (T: Redial): View the redial list.

K Base unit
L n KX-TG6711 series: page 3
A B

MSmart functionN (Top Key)


Smart function indicator
Secure grip
Charge contacts
R Secure grip offers support when you
cradle the handset between your M N (Locator)
shoulder and ear.
Speaker
M N (Speakerphone)
M N (Talk)
Dial keypad

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Getting Started
n KX-TG6721 series: page 3
A B C D E
Display
Handset display items
Item Meaning
Range status: The more bars
visible, the closer the handset
is to the base unit.
Out of base unit range
Paging, intercom mode
Speakerphone is on.
F G H I (page 19)
Charge contacts The line is in use.
R When flashing slowly: The
Speaker call is put on hold.
MnN (Stop) R When flashing rapidly: An
incoming call is now being
M N (Erase)
received.
Message counter
Missed call*1 (page 33)
MjN/MkN (Volume up/down)
The base unit transmission
M N/M N (Repeat/Skip) power is set to Low.
M N (Play) (page 17)
Message indicator The LCD and key backlight is
off. (page 26)
M N (Locator)
R When displayed next to the
M N (Answer on)
battery icon: Answering
Answer on indicator system is on.*2 (page 35)
R When displayed with a
number:
New messages have been
recorded.*2 (page 36)
Greeting Only is
selected as the callers
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
messages are not recorded.*2
(page 39)
Battery level
Alarm is on. (page 29)
Equalizer is set. (page 20)

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Getting Started
Item Meaning Icon Action
Privacy mode is on. Temporarily turns off the ringer
(page 27) for incoming calls. (page 20)
Ringer volume is off. Sets 24-hour or 12-hour clock
(page 26) format. (page 16)
Night mode is on. (page 29) Places a call on hold.
Blocked call*1 (page 30, Opens the phonebook.
33)
Allows you to edit phone
New voice mail message numbers. (page 30, 34)
received.*3 (page 40)
Adds new entry. (page 22, 30)
Line in Someone is using the line.
use Displays the character entry
mode for phonebook search.
IN USE Answering system is being (page 22)
used by another handset or
the base unit.*2 Turns the key lock feature off.
(page 21)
*1 Caller ID subscribers only Stops alarm. (page 29)
*2 KX-TG6721 series: page 3
*3 Voice mail subscribers only Snooze button on the alarm.
(page 29)
Base unit display items Selects a character entry mode.
n KX-TG6721 series: page 3 Selects entries or handsets.
(page 17, 29)
Item Meaning
Stops recording or playback.*1
-- Greeting Only is
selected as the callers Stores phone numbers.
recording time. In this case, (page 30, 34)
the answering system Inserts a dialling pause.
answers calls with a greeting
message and caller Erases the selected item or
messages are not recorded. returns to the outside call.
(page 39) Allows you to make an intercom
call. (page 41)
Handset soft key icons Erases a number/character.
Icon Action Puts the call on mute.
Returns to the previous screen or
*1 KX-TG6721 series: page 3
outside call.
Displays the menu.
Accepts the current selection.
Displays a previously dialled
phone number.
Makes a call. (page 19)

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Getting Started

Handset main menu icons 2 MbN: Select your desired language. a


The following icons are shown when you
press (middle soft key) in standby mode. 3 M N

Icon Feature
Date and time
Caller List
Important:
Answer System*1 R When you install the batteries for the first
Time Settings time, the handset may prompt you to set
date and time. First press , then
Intercom
proceed to step 2.
Initial Setup
1 #101
Ringer Setup
2 Enter the current date, month, and year.
Caller Barred*2 a
Example: 15 July, 2012
*1 KX-TG6721 series: page 3 15 07 12
*2 KX-TG6711 series: page 3
3 Enter the current hour and minute.
Example: 9:30
09 30
R You can select 24-hour or 12-hour
Turning the power on/off clock format (AM or PM) by
Power on pressing .

Press M N for about 1 second.


4 aM N
Note:
Power off R The date and time may be incorrect after a
power failure. In this case, set the date and
Press M N for about 2 seconds. time again.

Initial settings Smart function key (Top


n Direct command code: Key)
Programmable settings can be accessed by The smart function key (Top Key) is located
pressing , # and then the on the top of the handset and informs you with
corresponding code on the dial keypad its flashing to allow you to activate the
(page 24). following features by simply pressing this key.
Example: Press #101. n When the smart function indicator
n Symbol meaning: flashes rapidly, you can:
Example: MbN: Off Answer the call (outside call, intercom).
Press MCN or MDN to select the words in (page 19, 41)
quotations. Stop the alarm sound. (page 29)
Stop paging. (page 41)
n When the smart function indicator
Display language flashes slowly in standby mode, you can:
1 #110 Listen to new messages.*1 (page 37)

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Getting Started
View the caller list when there are 2 MbN: Select the desired setting and press
missed calls. (page 33) .
To activate these features, their Top key
R is displayed next to the selected
setup must be On. (page 17)
features.
*1 KX-TG6721 series: page 3
R To cancel a selected feature, press
again. disappears.
Using the smart function key 3 aM N
(Top Key) Note:
When the smart function indicator flashes R If the smart function indicator flashes when
rapidly/slowly, press MSmart functionN. the handset is not placed on the base unit
R The above features can be activated or charger, battery consumption is faster
depending the situation. than usual.
R If you answer a call using the smart
function key, the speakerphone is activated.
R Even if the handset is placed on the base
unit or charger, the feature can be One touch eco mode
activated. You can talk or listen to new
messages*1 without lifting up the handset. If If you want to activate eco mode, set the
you want to perform further operations, lift repeater mode Off beforehand (page 32).
up the handset. The MR/ECON button on the handset enables
R When the unit has new messages*1 and you to activate the eco function with one
missed calls, the unit can be operated to touch.
play the new messages first and then show By activating eco mode, your unit can reduce
the missed calls. the base unit transmission power by up to
*1 KX-TG6721 series: page 3 90 % in standby mode.
You can turn on/off one touch eco mode by
Note: just pressing MR/ECON. The default setting is
R While key lock is on (page 21), incoming Normal.
calls can be answered, but the following When the one touch eco mode is on: Low
features are disabled even when the smart is temporarily displayed and is shown
function indicator flashes slowly. on the handset display instead of .
Listen to new messages.*1 (page 37) When the one touch eco mode is off:
View the caller list when there are Normal is temporarily displayed and
missed calls. (page 33) goes off from the handset display.
*1 KX-TG6721 series: page 3 Note:
R When there is another cordless phone
Setting the smart function key (Top nearby and it is in use, the base unit
Key Setup) transmission power may not be reduced.
R Activating one touch eco mode reduces the
The Top key setup for the following features
range of the base unit in standby mode.
must be On.
R If you set the repeater mode to On (page
New Message*1 (Default: On)
32):
Missed Call (Default: Off) One touch eco mode is cancelled.
The settings can be set for each handset. Eco Setup is not shown in the
*1 KX-TG6721 series: page 3 display menu (page 26).
1 #278

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Getting Started

Wall mounting
Note:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
R Drive the screws (not supplied) into the wall.
n Base unit

49 mm

Screws

Hook

n Charger
25 mm

Screws

Hooks

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Making/Answering Calls
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
Making calls needed (page 23).
1 Lift the handset and dial the phone Example: If you need to dial the line access
number. number 0 when making outside calls with a
PBX:
R To correct a digit, press .
2 Press M N or .
1 0a
2 Dial the phone number. a M N
3 When you finish talking, press M N or
place the handset on the base unit or Note:
charger. R A 3 second pause is inserted each time
is pressed.
Using the speakerphone
1 Dial the phone number and press M N.
R Speak alternately with the other party. Answering calls
2 When you finish talking, press M N. When a call is being received, the smart
Note: function indicator flashes rapidly.
R For best performance, use the 1 Lift the handset and press M N or M N
speakerphone in a quiet environment. when the unit rings.
R To switch back to the receiver, press M N/ R You can also answer the call by
M N. pressing any dial key from 0 to 9,
*, or #. (Any key answer feature)
Adjusting the receiver or speaker 2 When you finish talking, press M N or
volume place the handset on the base unit or
charger.
Press MDN or MCN repeatedly while talking.

Making a call using the redial list Using the smart function key
The last 10 phone numbers dialled are stored When the smart function indicator flashes
in the redial list (each 24 digits max.). rapidly, press MSmart functionN.
R You can answer the call even if the handset
1 or MEN (T) is placed on the base unit or charger
2 MbN: Select the desired phone number. (page 17).
You can finish talking by pressing M N
3 M N
without lifting up the handset.
Erasing a number in the redial list Auto talk
1 or MEN (T) You can answer calls simply by lifting the
2 MbN: Select the desired phone number. handset off the base unit or charger. You do
a not need to press M N. To turn this feature
on, see page 26.
3 MbN: Yes a aM N
Adjusting the handset ringer volume
Pause (for PBX/long distance service
n While the handset is ringing for an
users) incoming call:
A pause is sometimes required when making Press MDN or MCN repeatedly to select the
calls using a PBX or long distance service. desired volume.

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Making/Answering Calls
n Programming the volume beforehand:
1 #160
Recall/flash
MR/ECON allows you to use the special
2 MbN: Select the desired volume. features of your host PBX such as transferring
3 aM N an extension call, or accessing optional
telephone services.
Temporary handset ringer off Note:
While the handset is ringing for a call, you can R To change the recall/flash time, see
turn the ringer off temporarily by pressing page 27.
.
For call waiting or Call Waiting
Caller ID service users
Useful features during a To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
call provider/telephone company.
This feature allows you to receive calls while
Hold you are already talking on the phone. If you
This feature allows you to put an outside call receive a call while on the phone, you will hear
on hold. a call waiting tone.
If you subscribe to both Caller ID and Call
1 Press during an outside call. Waiting with Caller ID services, the 2nd
2 MbN: Hold a callers information is displayed after you hear
the call waiting tone on the handset.
3 To release hold, press M N.
R Another handset user can take the call 1 Press MR/ECON to answer the 2nd call.
by pressing M N. 2 To switch between calls, press MR/ECON.
Note: Note:
R If a call is kept on hold for more than 9 R Please contact your service provider/
minutes, an alarm tone starts to sound and telephone company for details and
the smart function indicator flashes rapidly. availability of this service in your area.
After 1 additional minute on hold, the call is
disconnected.
R If another phone is connected to the same Handset equalizer
line, you can also take the call by lifting its This feature clarifies the voice of the person
handset. you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
Mute
1 Press while talking.
While mute is turned on, you can hear the
other party, but the other party cannot hear 2 MbN: Equalizer a
you. 3 MbN: Select the desired setting.
1 Press during conversation.
4 Press to exit.
R flashes.
Note:
2 To return to the conversation, press
R When this feature is turned on, is
again.
displayed while talking.
R Depending on the condition and quality of
your telephone line, this feature may

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Making/Answering Calls
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.

Call share
You can join an existing outside call.
To join the conversation, press M N when
the other handset is on an outside call.
Note:
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 27).

Key lock
The handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press for about 3
seconds.
R is displayed.
R To turn key lock off, press for about 3
seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.

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Phonebook
R If there is no entry corresponding to
Handset phonebook the character you selected, the next
entry is displayed.
The phonebook allows you to make calls 3 MbN: Scroll through the phonebook if
without having to dial manually. You can add necessary.
100 names and phone numbers.
4 M N

Adding entries
Editing entries
1 a
1 Find the desired entry (page 22). a
2 Enter the partys name (16 characters
max.). a
R You can change the character entry
2 MbN: Edit a
mode by pressing (page 42). 3 Edit the name if necessary (16 characters
3 Enter the partys phone number (24 digits max.; page 42). a
max.). a 2 times 4 Edit the phone number if necessary (24
R To add other entries, repeat from step digits max.). a 2 times a M N
2.
4 M N
Erasing entries

Finding and calling from a Erasing an entry


phonebook entry 1 Find the desired entry (page 22).
2 a MbN: Yes a aM N
Scrolling through all entries
1 Erasing all entries
2 MbN: Select the desired entry. 1 a
R You can scroll through the phonebook
entry by pressing and holding MCN or 2 MbN: Erase All a
MDN. 3 MbN: Yes a
3 M N 4 MbN: Yes a aM N

Searching by first character


Chain dial
1
This feature allows you to dial phone numbers
R Change the character entry mode if
in the phonebook while you are on a call. This
necessary:
feature can be used, for example, to dial a
a MbN: Select the character calling card access number or bank account
entry mode. a PIN that you have stored in the phonebook,
2 Press the dial key (0 to 9, or #) which without having to dial manually.
contains the character you are searching 1 During an outside call, press .
for (page 42).
R Press the same dial key repeatedly to
2 MbN: Phonebook a
display the first entry corresponding to 3 MbN: Select the desired entry.
each character located on that dial key. 4 Press to dial the number.

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Phonebook
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press to add
pauses after the number and PIN as
necessary (page 19).

Copying phonebook
entries
You can copy phonebook entries between 2
handsets.

Copying an entry
1 Find the desired entry (page 22). a

2 MbN: Copy a
3 MbN: Select the handset you want to send
the phonebook entry to. a
R When an entry has been copied,
Completed is displayed.
R To continue copying another entry:
MbN: Yes a a MbN: Select
the desired entry. a
4 M N

Copying all entries


1 a
2 MbN: Copy All a
3 MbN: Select the handset you want to send
the phonebook entry to. a
R When all entries have been copied,
Completed is displayed.
4 M N

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Programming

Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods.
n Scrolling through the display menus
1
2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a
3 Press MCN or MDN to select the desired item from the next sub-menus. a
4 Press MCN or MDN to select the desired setting. a
R This step may vary depending on the feature being programmed.
R To exit the operation, press M N.
n Using the direct command code
1 a Enter the desired code.
Example: Press #101.
2 Select the desired setting. a
R This step may vary depending on the feature being programmed.
R To exit the operation, press M N.
Note:
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.

Display the menu tree and direct command code table


Main menu: Caller List

Operation Code
Viewing the caller list. #213 33

Main menu: Answer System*1


Sub-menu 1 Sub-menu 2 Settings Code
Play New Msg. #323 36
(Msg.: message)
Play All Msg. #324 36
Erase All Msg.*2 #325 37
Greeting Start REC*2 #302 36
(Record greeting)
Play Greeting #303 36
Default*2 #304 36
(Reset to pre-recorded
greeting)

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Programming
Sub-menu 1 Sub-menu 2 Settings Code
Settings Number of Rings*2 29: 2-9 Rings #211 38
5: <5 Rings>
0: Auto
Recording Time*2 1: 1 Minute #305 39
3: <3 Minutes>
0: Greeting Only*3
Remote Code*2 #306 37
Call Screening 1: <On> 0: Off #310 35
Answer On*2 #327 35
Answer Off*2 #328 35

Main menu: Time Settings


Sub-menu 1 Sub-menu 2 Settings Code
Set Date/Time*2 #101 16
Memo Alarm 13: Alarm1-3 1: Once #720 28
2: Daily
3: Weekly
0: <Off>
Time Adjustment*2, *4 1: <Caller ID> #226
0: Manual

Main menu: Intercom


Operation Code
Paging the desired unit. #274 41

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Programming
Main menu: Initial Setup
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Setup Ringer Volume 06: Off6 <6> #160 20
Handset
Ringer Volume 06: Off6 <3> #G160
Base Unit*1, *2
Ringtone*5, *6 (Handset) <Ringtone 1> #161
Night Mode 1: On 0: <Off> #238 29
On/Off
Night Mode <23:00/06:00> #237 29
Start/End
Night Mode 1: 30 sec. #239 29
Ring Delay 2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
First Ring*2, *7 1: <On> 0: Off #173
Time Settings Set Date/Time*2 #101 16
Memo Alarm 1: Once #720 28
13: Alarm1-3 2: Daily
3: Weekly
0: <Off>
Time Adjustment*2, *4 1: <Caller ID> #226
0: Manual
Handset Name #104 29
Caller Barred*2 #217 30
Eco Setup Transmission Power*2 1: <Normal> 2: Low #725 17
Display Setup LCD & Key Backlight 1: <On> 0: Off #276
Contrast 16: Level 1-6 #145
(Display contrast) <3>
Top Key Setup #278 17
Keytones*8 1: <On> 0: Off #165
Call Restrict*2 #256 30
Auto Talk*9 1: On 0: <Off> #200 19

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Programming
Sub-menu 1 Sub-menu 2 Settings Code
Line Setup Recall/Flash*2, *10 0: 900 msec. #121 20
1: 700 msec.
2: 600 msec.
3: 400 msec.
4: 300 msec.
5: 250 msec.
G: 200 msec.
#: 160 msec.
6: 110 msec.
7: <100 msec.>
8: 90 msec.
9: 80 msec.
Privacy Mode*2, *11 1: On 0: <Off> #194
Base Unit PIN*2 <0000> #132 31
Repeater Mode*2 1: <On>*12 #138 32
0: <Off>*13
Register Register H.set #130 31
(H.set: handset)
Cancel Register*3 #131 31
Language Display <English> #110 16

Main menu: Ringer Setup


Sub-menu 1 Sub-menu 2 Settings Code
Ringer Volume Handset 06: Off6 <6> #160 20
Base Unit*1, *2 06: Off6 <3> #G160
Ringtone*5, *6 <Ringtone 1> #161
(Handset)
Night Mode On/Off 1: On 0: <Off> #238 29
Start/End <23:00/06:00> #237 29
Ring Delay 1: 30 sec. #239 29
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
First Ring*2, *7 1: <On> 0: Off #173

Main menu: Caller Barred*2, *14

Operation Code
Storing/Viewing bar call numbers. #217 30

*1 KX-TG6721 series: page 3


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Programming
*2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select Caller ID. To turn this feature off, select Manual.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 16).
*5 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*6 The preset melodies in this product are used with permission of 2010 Copyrights Vision
Inc.
*7 If you do not want the unit to ring before the caller information is received, set to Off.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings two times or more by default, which
depends on your service provider/telephone company.
*8 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*9 If you subscribe to a Caller ID service and want to view the callers information after lifting up
the handset to answer a call, turn off this feature.
*10 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*11 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*12 KX-TG6761
*13 Except KX-TG6761
*14 KX-TG6711 series: page 3

3 MbN: Select the desired alarm option. a


Special programming
Off
Alarm Turns alarm off. Go to step 9.
An alarm sounds at the set time for 1 minute Once
and is repeated 5 times at 5 minute intervals An alarm sounds once at the set time.
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate Daily
alarm times can be programmed for each An alarm sounds daily at the set time.
handset. You can set one of 3 different alarm Go to step 5.
options (once, daily, or weekly) for each alarm Weekly
time. Alarm sounds weekly at the set time(s).
Important:
R Set the date and time beforehand 4 Proceed with the operation according to
(page 16). your selection in step 3.
1 #720 n Once:
2 Select an alarm by pressing 1 to 3. a Enter the desired date and month. a

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Programming
n Weekly:
MbN: Select the desired day of the week
Turning night mode on/off
and press .a 1 #238
5 Set the desired time. a 2 MbN: Select the desired setting. a
6 Enter a text memo (10 characters max.; R If you select Off, press M N to
page 42). a exit.
7 MbN: Select the desired alarm tone. a 3 Enter the desired hour and minute you
wish to start this feature. a
R We recommend selecting a different R You can select 24-hour or 12-hour
ringer tone from the one used for clock format (AM or PM) by
outside calls. pressing .
8 MbN: Select the desired snooze setting. 4 Enter the desired hour and minute you
a wish to end this feature. a
9 aM N 5 M N
R When the alarm is set, is displayed. R When the night mode is set, is
Note: displayed.
R Press to stop the alarm completely.
R When the handset is in use, the alarm will Changing the start and end time
not sound until the handset is in standby 1 #237
mode.
R Press any dial key, MSmart functionN, or 2 Continue from step 3, Turning night
to stop the sound but keep the mode on/off, page 29.
snooze function activated.
R If you want to make an outside call when Setting the ring delay
the snooze function is activated, please This setting allows the handset to ring during
stop the snooze function before making the night mode if the caller waits long enough.
call. After the selected amount of time passes, the
handset rings. If you select No Ringing,
the handset never rings during night mode.
Night mode
1 #239
Night mode allows you to select a period of
time during which the handset will not ring for 2 MbN: Select the desired setting. a
outside calls. This feature is useful for time aM N
periods when you do not want to be disturbed,
Note:
for example, while sleeping. Night mode can
be set for each handset. R When the answering system answers the
call, this feature does not work.
Important:
(KX-TG6721 series: page 3)
R Set the date and time beforehand
(page 16).
R We recommend turning the base unit ringer Changing the handset name
off (page 26) in addition to turning the night Each handset can be given a customised
mode on. (KX-TG6721 series: page 3) name (Bob, Kitchen, etc.). This is useful
R If you have set the alarm, the alarm sounds when you make intercom calls between
even if the night mode is turned on. handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is No. If you select

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Programming
Yes without entering any handset name, 2 Enter the phone number (24 digits
Handset 1 to Handset 6 is displayed. max.). a
1 #104 R To erase a digit, press .
2 Enter the desired name (max. 10 3 M N
characters; page 42).
R If not required, go to step 3. Viewing/editing/erasing bar call
3 numbers
4 MbN: Select the desired setting. a 2
1 #217
times
5 M N
2 MbN: Select the desired entry.
R To exit, press M N.
3 To edit a number:
Incoming call barring (Caller ID a Edit the phone number. a
subscribers only) aM N
This feature allows the unit to reject calls from To erase a number:
specified phone numbers that you do not want a MbN: Yes a aM N
to answer such as junk calls.
Note:
When a call is received, the unit does not ring
while the caller is being identified. If the phone R When editing, press the desired dial key to
number matches an entry in the call barred add, to erase.
list, the unit sends out a busy tone to the
caller, and then disconnects the call.
Important:
Setting call restriction
R When the unit receives a call from a You can restrict selected handsets from
number that is stored in the call barred list, dialling certain numbers. You can assign up to
the call is logged in the caller list 6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
(page 33) with after the call is
area codes here prevents the restricted
disconnected. handsets from dialling any phone number in
that area code.
Storing unwanted callers 1 #256
You can store up to 30 phone numbers in the 2 Enter the base unit PIN (default: 0000).
call barred list. R If you forget your PIN, see page 46.
Important: 3 Select the handsets to be restricted by
R You must store the phone number with an pressing 1 to 6.
area code in the call barred list. R All handsets registered to the base unit
n From the caller list: are displayed.
R is displayed next to the selected
1 MFN ( ) handset numbers.
2 MbN: Select the entry to be barred. a R To cancel a selected handset, press
the same dial key again.
disappears.
3 MbN: Caller Barred a
4
4 MbN: Yes a aM N
5 Select a memory location by pressing 1
n By entering phone numbers: to 6. a
1 #217 a

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Programming
6 Enter the phone number or area code to 1 Handset:
be restricted (8 digits max.). a a #130
M N 2 Base unit:
R To erase a restricted number, press Proceed with the operation for your
. model.
n KX-TG6711 series: page 3
Press and hold M N for about 5
Changing the base unit PIN seconds. (No registration tone)
(Personal Identification Number) n KX-TG6721 series: page 3
Important: Press and hold M N for about 5
R If you change the PIN, please make note of seconds, until the registration tone
your new PIN. The unit will not reveal the sounds.
PIN to you. If you forget your PIN, see R If all registered handsets start ringing,
page 46. press M N again to stop, then repeat
this step.
1 #132 R The next step must be completed
2 Enter the current 4-digit base unit PIN within 90 seconds.
(default: 0000). 3 Handset:
3 Enter the new 4-digit base unit PIN. a a Wait until Base PIN is
aM N displayed. a Enter the base unit PIN
(default: 0000). a
R If you forget your PIN, see page 46.
R When the handset has been registered
Registering a unit successfully, is displayed.
Note:
Operating additional units R While registering, Base in
registering is displayed on all
Additional handsets registered handsets.
Up to 6 handsets can be registered to the R When you purchase an additional handset,
base unit. refer to the additional handsets installation
manual for registration.
Important:
R The additional handset model
recommended for use with this unit is noted Deregistering a handset
on page 5. If another handset model is A handset can cancel its own registration to
used, certain operations (handset settings, the base unit, or other handsets registered to
base unit settings, etc.) may not be the same base unit. This allows the handset to
available. end its wireless connection with the system.
1 #131
Registering a handset to the R All handsets registered to the base unit
are displayed.
base unit
2 MbN: Select the handset you want to
The supplied handset and base unit are cancel. a
pre-registered. If for some reason the handset
is not registered to the base unit (for example, 3 MbN: Yes a
is displayed even when the handset is R A confirmation tone sounds.
near the base unit), re-register the handset. R The handset does not beep when
cancelling its own registration.

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Programming
4 M N R The next step must be completed
within 90 seconds.
2 DECT repeater:
Increasing the range of the base Connect the AC adaptor, then wait until
unit the indicator and indicator light
You can increase the signal range of the base green.
unit by using a DECT repeater. Please use 3 Base unit:
only the Panasonic DECT repeater noted on To exit the registration mode, press M N.
page 4. Contact your Panasonic dealer for R The registration tone stops.
details. (KX-TG6721 series: page 3)
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.

Setting the repeater mode


1 #138
2 MbN: Select the desired setting. a
aM N
Note:
R After turning the repeater mode on or off,
is displayed on the handset
momentarily. This is normal and the
handset can be used once is displayed.

Registering the DECT repeater


(KX-A405) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
1 Base unit:
Proceed with the operation for your
model.
n KX-TG6711 series: page 3
Press and hold M N for about 5
seconds. (No registration tone)
n KX-TG6721 series: page 3
Press and hold M N for about 5
seconds, until the registration tone
sounds.

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Caller ID Service
phonebook, the stored name in the
phonebook is displayed and logged in the
Using Caller ID service caller list.
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service Caller list
provider/telephone company for details. Important:
R Only 1 person can access the caller list at a
Caller ID features time.
R Make sure the units date and time setting
When an outside call is being received, the is correct (page 16).
callers phone number is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent Viewing the caller list and calling
call to the oldest. back
R If the unit cannot receive caller information,
the following is displayed: 1 MFN ( )
Out of Area: The caller dials from
an area which does not provide a Caller
2 Press MCN to search from the most recent
call, or press MDN to search from the
ID service.
oldest call.
Private Caller: The caller
R If is displayed, not all of the
requests not to send caller information.
information is shown. To see the
R If the unit is connected to a PBX system,
remaining information, press MEN. To
caller information may not be properly
return to the previous screen, press
received. Contact your PBX supplier.
MFN.
3 To call back, press M N.
Missed calls To exit, press M N.
If a call is not answered, the unit treats it as a
Note:
missed call and is displayed. This lets you
know if you should view the caller list to see R If the entry has already been viewed or
who called while you were away. answered, is displayed, even if it was
Even if only one missed call in the caller list is viewed or answered using another handset.
viewed (page 33), disappears from the R If the call matches an entry in the call
display. When you receive another new call, barred list, the number is logged with
is displayed again. (page 30).
Note:
R Even when there are unviewed missed Using the smart function key
calls, disappears from the standby
When is displayed and the smart function
display if the following operation is
indicator flashes slowly, there are missed calls.
performed by one of the registered
Press MSmart functionN in step 1 on Viewing
handsets:
the caller list and calling back, page 33.
Being replaced on the base unit or
R Missed Call must be set to On in
charger.
Top key setup (page 17).
Pressing M N. R If the handset is placed on the base unit or
charger, you need to lift up the handset to
Phonebook name display view the caller list after pressing MSmart
When caller information is received and it functionN.
matches a phone number stored in the
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Caller ID Service
R When the unit has new messages*1 and
missed calls, the unit can be operated to
play the new messages first and then show
the missed calls.
*1 KX-TG6721 series: page 3

Editing a callers phone number


before calling back
1 MFN ( )
2 MbN: Select the desired entry.
3 a Edit the number.
R Press dial key (0 to 9) to add,
to delete.
4 M N

Erasing selected caller


information
1 MFN ( )
2 MbN: Select the desired entry.
3 a MbN: Yes a aM N

Erasing all caller information


1 MFN ( )
2 a MbN: Yes a aM N

Storing caller information to the


phonebook
1 MFN ( )
2 MbN: Select the desired entry. a
3 MbN: Phonebook a
4 To store the name, continue from step 2,
Adding entries, page 22.

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Answering System
announced to callers even though their
messages are not recorded.
Answering system
Available for:
KX-TG6721 series (page 3)
Turning the answering
The answering system can answer and record system on/off
calls for you when you are unavailable to
The answering system is preset to on.
answer the phone.
You can also set the unit to play a greeting Base unit
message but not to record caller messages by
Press M N to turn on/off the answering
selecting Greeting Only as the recording
system.
time setting (page 39).
R When the answering system is turned on:
Important: The answer on indicator lights up.
R Only 1 person can access the answering The message counter displays the total
system (listen to messages, record a number of messages (old and new).
greeting message, etc.) at a time.
R When callers leave messages, the unit Handset
records the day and time of each message. 1 To turn on:
Make sure the date and time have been set
#327
correctly (page 16).
To turn off:
#328
Memory capacity (including your 2 M N
greeting message) Note:
The total recording capacity is about 30 R When the answering system is turned on,
minutes. A maximum of 64 messages can be is displayed next to the battery icon.
recorded.
Note:
R When message memory becomes full:
Call screening
Messages Full is shown on the While a caller is leaving a message, you can
handset display. listen to the call through the handsets
The answer on indicator on the base unit speaker. To adjust the speaker volume, press
flashes rapidly if the answering system is MDN or MCN repeatedly. You can answer the call
turned on. by pressing M N on the handset. Call
The message counter on the base unit screening can be set for each handset. The
flashes if the answering system is turned default setting is On.
on. 1 #310
and the total number of new
messages are not displayed on the 2 MbN: Select the desired setting. a
handset even if the answering system is aM N
turned on.
If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
Greeting message
later. When the unit answers a call, a greeting
If you recorded your own greeting message is played to callers.
message, the same message is still You can use either:
your own greeting message
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Answering System
a pre-recorded greeting message
Listening to messages
Recording your greeting message using the base unit
1 #302 When new messages have been recorded,
2 MbN: Yes a M N on the base unit flashes.
Press M N.
3 After a beep sounds, hold the handset R If new messages have been recorded, the
about 20 cm away and speak clearly into base unit plays back new messages.
the microphone (2 minutes and 30 R If there are no new messages, the base
seconds max.). unit plays back all messages.
4 Press to stop recording.
5 M N Operating the answering system
during playback
Using a pre-recorded greeting
Key Operation
message
MjN or MkN Adjust the speaker volume
The unit provides 2 pre-recorded greeting
messages: M N Repeat message*1
If you erase or do not record your own M N Skip message
greeting message, the unit plays a
MnN Stop playback
pre-recorded greeting asking callers to
leave a message. M N Erase currently playing
If the message recording time (page 39) message
is set to Greeting Only, callers
messages are not recorded and the unit *1 If pressed within the first 5 seconds of a
plays a different pre-recorded greeting message, the previous message is
message asking callers to call again. played.

Resetting to a pre-recorded greeting Erasing all messages


message Press M N 2 times while the unit is not in use.
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message. Listening to messages
1 #304 using the handset
2 aM N When new messages have been recorded,
is displayed on the handset with the total
number of new messages.
Playing back the greeting
1 To listen to new messages:
message #323
1 #303 To listen to all messages:
#324
2 M N
2 When finished, press M N.
Note:
R To switch to the receiver, press M N.

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Answering System

Using the smart function key Calling back (Caller ID


When is displayed and the smart function subscribers only)
indicator flashes slowly, there are new
messages. If caller information is received for the call, you
Press MSmart functionN in step 1 on can call the caller back while listening to a
Listening to messages using the handset, message.
page 36. 1 Press during playback.
R New Message must be set to On in 2 MbN: Call Back a
Top key setup (page 17).

Operating the answering system Editing the number before calling back
a a 1 Press during playback.
2 MbN: Edit & Call a
Key Operation
3 Edit the number. a M N
MDN or MCN Adjust the receiver or speaker
volume (during playback)
1 or MFN Repeat message Erasing all messages
(during playback)*1 1 #325
2 or MEN Skip message 2 MbN: Yes a aM N
(during playback)
3 Enter the Settings menu
4 Play new messages
5 Play all messages
Remote operation
Using a touch-tone phone, you can call your
6 Play greeting message phone number from outside and access the
76 Record greeting message unit to listen to messages or change
8 Turn answering system on answering system settings. The units voice
guidance prompts you to press certain dial
Pause message*2 keys to perform different operations.
9 or Stop recording
Stop playback Remote access code
0 Turn answering system off A 3-digit remote access code must be entered
*4*3 Erase currently playing when operating the answering system
message remotely. This code prevents unauthorised
parties from listening to your messages
*5 Erase all messages
remotely.
*6 Reset to a pre-recorded Important:
greeting message
R In order to operate the answering system
*1 If pressed within the first 5 seconds of a remotely, you must first set a remote
message, the previous message is access code.
played. 1 #306
*2 To resume playback:
MbN: Play a 2 To turn on remote operation, enter the
desired 3-digit remote access code.
*3 You can also erase as follows:
a MbN: Yes a 3 aM N

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Answering System

Deactivating remote operation Key Operation

Press * in step 2 on Remote access code, 0 Turn answering system off


page 37. *4 Erase currently playing message
R The entered remote access code is deleted.
*5 Erase all messages
*6 Reset to a pre-recorded greeting
Using the answering system message (during greeting message
remotely playback)
*# End remote operation
1 Dial your phone number from a (or hang up)
touch-tone phone.
2 After the greeting message starts, enter *1 If pressed within the first 5 seconds of a
your remote access code. message, the previous message is
3 Follow the voice guidance prompts as played.
necessary or control the unit using
remote commands (page 38). Turning on the answering system
4 When finished, hang up. remotely
If the answering system is off, you can turn it
Voice guidance on remotely.
During remote operation, the units voice 1 Dial your phone number from a
guidance starts and prompts you to press 1 touch-tone phone.
to perform a specific operation, or press 2 to 2 Let the phone ring 20 times.
listen to more available operations. R A long beep is heard.
Note: 3 Enter your remote access code within 10
R If you do not press any dial keys within 10 seconds after the long beep.
seconds after a voice guidance prompt, the R The greeting message is played back.
unit disconnects your call. R You can either hang up, or enter your
remote access code again and begin
remote operation (page 37).
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you. Answering system settings
Key Operation
Number of rings before the unit
1 Repeat message
(during playback)*1
answers a call
You can change the number of times the
2 Skip message
phone rings Number of Rings before the
(during playback)
unit answers a call. You can select 2 to 9
4 Play new messages rings, or Auto. The default setting is 5
5 Play all messages Rings.
Auto: The units answering system answers
6 Play greeting message
at the end of the 2nd ring when new
7 Record greeting message messages have been recorded, or at the end
9 Stop recording of the 5th ring when there are no new
Stop playback messages. If you call your phone from outside

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Answering System
to listen to new messages (page 38), you
know that there are no new messages when
Selecting Greeting Only
the phone rings for the 3rd time. You can then You can select Greeting Only which sets
hang up without being charged for the call. the unit to announce a greeting message to
1 #211 callers but not record messages.
Select Greeting Only in step 2 on
2 MbN: Select the desired setting. a Callers recording time, page 39.
aM N Note:
R When you select Greeting Only:
For voice mail service subscribers If you do not record your own message,
To receive voice mail and use answering the unit will play the pre-recorded
system properly, please note the following: greeting-only message asking callers to
R To use the voice mail service (page 40) call again later.
provided by your service provider/telephone If you use your own message, record the
company rather than the units answering greeting-only message asking callers to
system, turn off the answering system call again later (page 36).
(page 35).
R To use this units answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
Set this units Number of Rings
setting so that this units answering
system answers calls before the voice
mail service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.

Callers recording time


You can change the maximum message
recording time allowed for each caller. The
default setting is 3 Minutes.
1 #305
2 MbN: Select the desired setting. a
aM N

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Voice Mail Service

Voice mail service


Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone companys
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. When you have
new messages, is displayed on the
handset if message indication service is
available. Please contact your service provider/
telephone company for details of this service.
Important:
R If still remains on the display even after
you have listened to new messages, turn it
off by pressing and holding # for 2
seconds.
R To use the voice mail service provided by
your service provider/telephone company
rather than the units answering system,
turn off the answering system (page 35).
For details, see page 39.
(KX-TG6721 series: page 3)

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Intercom/Locator

Intercom Transferring calls,


Intercom calls can be made between conference calls
handsets.
Outside calls can be transferred or a
Note: conference call with an outside party can be
R When paging the handset, the paged made between 2 handsets.
handset beeps for 1 minute. 1 During an outside call, press to put
R If you receive an outside call while talking the call on hold.
on the intercom, you hear 2 tones. To
answer the call, press M N, then press 2 MbN: Select the desired unit. a
M N. 3 Wait for the paged party to answer.
R If the paged party does not answer,
press to return to the outside call.
Making an intercom call
4 To complete the transfer:
1 a Press M N.
2 MbN: Select the desired unit. a R The outside call is being routed to the
R To stop paging, press M N. destination unit.
To establish a conference call:
3 When you finish talking, press M N. a MbN: Conference a
R To leave the conference, press
Answering an intercom call M N. The other 2 parties can
continue the conversation.
1 Press M N to answer the page. R To put the outside call on hold:
2 When you finish talking, press M N. a MbN: Hold a
To resume the conference: a
Using the smart function key MbN: Conference a
Press MSmart functionN to answer the page. Note:
R If you want to return to the outside call after
the paged party answers, press .

Handset locator
Answering a transferred call
You can locate a misplaced handset by
paging it. Press M N to answer the page.
1 Base unit: Press M N.
R All registered handsets beep for 1 Using the smart function key
minute.
Press MSmart functionN to answer the page.
2 To stop paging:
Base unit: Press M N.
Handset: Press M N.

Using the smart function key


You can also stop paging by pressing MSmart
functionN.

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Useful Information

Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 42).
Press MFN or MEN to move the cursor left or right.
Press dial keys to enter characters and numbers.
Press to erase the character or number highlighted by the cursor. Press and hold to
erase all characters or numbers.
Press * (Aaa) to switch between uppercase and lowercase.
To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.

Character entry modes


The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ),
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
a MbN: Select a character entry mode. a
Note:
R in the following tables represents a single space.
Alphabet character table (ABC)

z 1 2 3 4 5 6 7 8 9 y

Numeric entry table (0-9)

z 1 2 3 4 5 6 7 8 9 y

Greek character table ( )

z 1 2 3 4 5 6 7 8 9 y

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Useful Information
Extended 1 character table ( )

z 1 2 3 4 5 6 7 8 9 y

R The following are used for both uppercase and lowercase:


Extended 2 character table ( )

z 1 2 3 4 5 6 7 8 9 y

R The following are used for both uppercase and lowercase:

Cyrillic character table ( )

z 1 2 3 4 5 6 7 8 9 y

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Useful Information

Error messages
Display message Cause/solution
Base no power R The handset has lost communication with the base unit. Move
or closer to the base unit and try again.
No link. Reconnect R Unplug the base units AC adaptor to reset the unit.
AC adaptor. Reconnect the adaptor and try again.
R The handsets registration may have been cancelled.
Re-register the handset (page 31).
Check Phone Line R The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 11).
Error R Recording was too short. Try again.
Failed R Phonebook copy failed (page 23). Confirm the other handset
(the receiver) is in standby mode and try again.
Incomplete R The receivers phonebook memory is full. Erase the unwanted
phonebook entries from the other handset (the receiver) and
try again.
Memory Full R The phonebook memory is full. Erase unwanted entries
(page 22).
R Message memory is full. Erase unwanted messages
(page 36, 37).
R The call barred list memory is full. Erase unwanted entries
(page 30).
Use rechargeable R A wrong type of battery such as Alkaline or Manganese was
battery. inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 8.
You must first R You must subscribe to a Caller ID service. Once you receive
subscribe to Caller caller information after subscribing to a Caller ID service, this
ID. message will not be displayed.

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Useful Information

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base units
AC adaptor and turn off the handset, then reconnect the base units AC adaptor and turn on the
handset.

General use
Problem Cause/solution
The handset does not turn R Place the handset on the base unit or charger to turn on the
on even after installing handset.
charged batteries.
The unit does not work. R Make sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 11).
R Check the connections (page 11).
R Unplug the base units AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 31).
The handset display is R The handset is not turned on. Turn the power on (page 16).
blank.
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base units AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the smart R Another unit is in use. Wait and try again later.
function key even if the R The key lock feature is turned on. Turn it off (page 21).
smart function indicator is
flashing slowly.

Programmable settings
Problem Cause/solution
The display is in a R Change the display language (page 16).
language I cannot read.
I cannot activate the eco R You cannot set eco mode when you set the repeater mode
mode. On. If required, set the repeater mode to Off (page 32).

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Useful Information
Problem Cause/solution
I cannot register a handset R The maximum number of handsets (6) is already registered to
to a base unit. the base unit. Cancel unused handset registrations from the
base unit (page 31).
R You entered the wrong PIN. If you forget your PIN, see I
cannot remember the PIN. (page 46).
I cannot remember the R Change the PIN using the following method.
PIN. 1 #132
2 *7000
3 Enter the new 4-digit base unit PIN. a aM N

Battery recharge
Problem Cause/solution
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 11).
flashes.
I fully charged the R Clean the battery ends ( , ) and the charge contacts with
batteries, but a dry cloth and charge again.
still flashes or R It is time to replace the batteries (page 11).
the operating time
seems to be shorter.

Making/answering calls, intercom


Problem Cause/solution
is displayed. R The handset is too far from the base unit. Move closer.
R The base units AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 31).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 17).
Noise is heard, sound cuts R You are using the handset or base unit in an area with high
in and out. electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be R You have registered a handset that is not recommended
getting worse. (page 5). The clearest sound quality is only possible by
registering the recommended handset.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 19).
R Night mode is turned on. Turn it off (page 29).

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Useful Information
Problem Cause/solution
The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 26).
ring.
I cannot make a call. R You dialled a call restricted number (page 30).
R The key lock feature is turned on. Turn it off (page 21).

Caller ID
Problem Cause/solution
Caller information is not R You must subscribe to a Caller ID service. Contact your
displayed. service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow R Depending on your service provider/telephone company, the
to display. unit may display the callers information at the 2nd ring or later.
Set the first ring to Off (page 26).
R Move closer to the base unit.
Time on the unit has R Incorrect time information from incoming Caller ID changes the
shifted. time. Set the time adjustment to Manual (off) (page 25).
The name stored in the R Edit the phonebook entry name to fit in 1 line of text (page 22).
phonebook is not fully
displayed while an outside
call is being received.

Answering system
Problem Cause/solution
The unit does not record R The answering system is turned off. Turn it on (page 35).
new messages. R The message memory is full. Erase unwanted messages
(page 36).
R The recording time is set to Greeting Only. Change the
setting (page 39).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the units number of rings setting or
contact your service provider/telephone company (page 38).
I cannot operate the R The remote access code is not set. Set the remote access
answering system code (page 37).
remotely. R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 37).
R The answering system is turned off. Turn it on (page 38).

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Useful Information

Liquid damage
Problem Cause/solution
Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the
moisture has entered the base unit. Remove the batteries from the handset and leave to
handset/base unit. dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.

Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

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Useful Information

Conditions of guarantee
This guarantee is in addition to and does not in any way affect any statutory or other rights of
consumer purchasers. If within the applicable guarantee period, the product proves to be
defective by reason of faulty design, workmanship or materials, we undertake subject to the
following conditions to have the defective product (or any part or parts there of) repaired or
replaced free of charge.
1. The product shall have been purchased and used solely within either the U.K. or Ireland
and in accordance with standard operating instructions and the technical and/or Safety
Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was purchased for
assistance.
3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse,
wear and tear, neglect, incorrect adjustment or repair, to damage caused through
installation, adaption, modification or use in an improper manner or inconsistent with the
technical and/or safety standards required in the country where this product is used, or to
damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product are replaced
with a part or parts not supplied or approved by us or of an objective quality safe and
suitable for the product, or the product has been dismantled or repaired by any person not
authorised by us, we shall have the right to terminate this guarantee in whole or in part
immediately without further notice.
5. The purchasers sole and exclusive remedy under this guarantee against us is for the
repair or replacement of the product or any defective part or parts and no other remedy,
including, but not limited to, incidental or consequential damage or loss of whatsoever
nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any product or defective
part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.

Please keep these operating instructions with your receipt.

Panasonic U.K. a branch of Panasonic Marketing Europe GmbH

Receipt No. Date of purchase

Model No. Serial No.

Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 49

TG67xxE(en)_0802_ver102.pdf 49 2012/08/02 16:27:48


Index
Missed calls: 33
Mute: 20
Index N Night mode: 29
A Additional handsets: 31 P Pause: 19
Alarm: 28 Phonebook: 22
Answering calls: 19 PIN: 31
Answering system: 35 Power failure: 12
Call screening: 35 Power on/off: 16
Erasing messages: 36, 37, 38 Privacy mode: 27
Greeting message: 35 R Recall/flash: 20
Greeting only: 39 Redialling: 19
Listening to messages: 36, 38 Repeater: 32
Number of rings: 38 Ringer tone: 26
Recording time: 39 S Smart function key (Top key): 16
Remote access code: 37 Speakerphone: 19
Remote operation: 37
T Time adjustment: 25
Turning on/off: 35, 37, 38
Transferring calls: 41
Auto talk: 19, 26
Troubleshooting: 45
B Battery: 11, 12
V Voice mail: 40
C Call restriction: 30 Volume
Call share: 21 Receiver: 19
Call waiting: 20 Ringer (Base unit): 26
Call Waiting Caller ID: 20 Ringer (Handset): 19, 26
Caller ID service: 33 Speaker: 19
Caller list: 33
W Wall mounting: 18
Caller list edit: 34
Chain dial: 22
Character entry: 42
Conference calls: 41
Control type: 13
D Date and time: 16
Direct command code: 24
Display
Contrast: 26
Language: 16
E Eco mode: 17
Equalizer: 20
Error messages: 44
F First ring: 26
H Handset
Deregistration: 31
Locator: 41
Name: 29
Registration: 31
Hold: 20
I Incoming call barring: 30
Intercom: 41
K Key lock: 21
Keytones: 26
M Making calls: 19

50

TG67xxE(en)_0802_ver102.pdf 50 2012/08/02 16:27:48


Notes

51

TG67xxE(en)_0802_ver102.pdf 51 2012/08/02 16:27:48


IMPORTANT!
If your product is not working properly. . .

1 Reconnect AC adaptor to the base unit.


2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.

If you still have any problems, please call the Panasonic


DECT Helpline
0844 844 3899 (U.K.)
01289 8333 (Ireland)
or contact us through our website:
www.panasonic.co.uk

Buy online via our eShop: http://shop.panasonic.eu

Sales Department:

Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan


Panasonic System Networks Co., Ltd. 2012

*TG6711E*
*TG6711E*

PNQX5118YA TT0112YK1092 (D)

TG67xxE(en)_0802_ver102.pdf 52 2012/08/02 16:27:49

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