Professional Documents
Culture Documents
ECS Quick
Configuration Guide
Issue: 02
Date: 2014-11-12
Product Overview
The eSpace Unified Communications (UC) solution provides basic IP telephony (IPT) services and value-added
Enhanced Communication Suite (ECS) services. To implement the IPT services, an enterprise needs to deploy only
the unified gateway and IP phones. To implement ECS services such as instant messaging (IM), group, status
presence, multimedia meeting, and corporate directory, an enterprise must deploy the ECS and UC soft terminals in
addition to the unified gateway and IP phones. The ECS suite consists of the eServer, mobile access agent (MAA),
and Meeting MS. UC soft terminals include the eSpace Desktop and eSpace Mobile (HD).
Component Description
Provides the user registration, call routing, call
Unified gateway control, and media control functions.
Business Provides basic service management capabilities,
management unit including number management, service enablement,
(BMU) data synchronization, and call record query.
Document Overview
This topic describes how to quickly implement ECS services such as IM, group, status presence,
multimedia meeting, and corporate directory in the single-node networking scenario, including data
planning, configuration, and verification operations. Before performing the operations described
in this document, ensure that you have configured the unified gateway, IP phones, and
trunks by referring to the eSpace UC V200R002C00 IPT Quick Configuration Guide.
During the configuration, you may need to consult the following documents:
eSpace UC V200R002C00 Product Documentation Scan to download
the document
Administrator Guide for the corresponding IP phone model
eSpace UC Solution Description eSpace U19XX Product Description
eSpace UC IPT Quick Configuration Guide eSpace UC Version Configuration Information Form
You can obtain the preceding documents from the CD-ROM delivered with the product or by visiting
http://support.huawei.com/enterprise and choosing Unified Communications and Collaboration > Unified
Communications.
1b Device Networking
Device List
Device Quantity
Service server 1
eSpace U1960 unified gateway 1
PC (for operating the BMU and
1
eSpace U1960)
eSpace 7910 IP phone 200
This network applies to an enterprise with less than 10,000 users and no branches. On this network, the unified
gateway and service server are deployed in the enterprise headquarters.
The service server is an RH2285 on which the BMU, AppAgent, eServer, MAA, and Meeting MS are co-deployed.
Functioning as an IP private branch exchange (PBX), the unified gateway provides the call control functions and
connects to the PSTN through a trunk to implement voice communication between enterprise users and between
enterprise users and PSTN users.
IP phones are registered with the unified gateway, and initiate authentication requests to the unified gateway.
The eSpace Desktop initiates authentication requests to the eServer during login.
The eSpace Mobile (HD) initiates authentication requests to the eServer through the MAA and AppAgent during
login.
The eSpace Desktop and eSpace Mobile (HD) are registered with the unified gateway for making voice calls.
2
2 Data Plan
Plan required data before the configuration. The planned data will be used in the commissioning tasks described in
the following sections.
2a User Plan
Linkage UC Service
User SIP
Enabled Enabled Terminal Role Rights
Account Number
(Yes/No) (Yes/No)
eSpace
By default, a common user
user8000 8000 Desktop/eSpa
No Yes has the right to use basic UC
user8099 8099 ce Mobile
services such as the voice
(HD)
call, IM, voice meeting,
Common
eSpace multimedia meeting, and
user8500 8500 user
Yes Yes Desktop + IP corporate directory services,
user8599 8599 and can perform most of the
phone
tasks described in this
user8600 8600 document.
No No IP phone
user8699 8699
2b IP Address Plan
Default
Device Network Port IP Address Subnet Mask Description
Gateway
Ethernet network Service server (on which the BMU,
RH2285 port (service 192.168.1.100 255.255.255.0 192.168.1.1 AppAgent, eServer, MAA, and
network port) Meeting MS are co-deployed)
eSpace
SCU GE0&GE1 192.168.1.3 255.255.255.0 192.168.1.1 Unified gateway
U1960
3
3 Preparing for the Configuration
3a Verifying the Installation
This configuration guide assumes that you have installed the operating system, database, and UC service software. Before the
configuration, verify the installation. For details about software installation, see section "Software Installation Guide (Based on
Windows Server 2008 R2)" in the eSpace UC Product Documentation.
MAA service
The AppAgent does not have independent services. It shares the same services with the BMU. If the BMU services exist, the
AppAgent has been installed successfully.
If the Status value for a service is empty, the service has not started. Right-click the service and choose Start to start it.
(To be continued)
3a Verifying the Installation 3d Applying for the UC License 6a Configuring the MAA
Installing and Logging In to the
3c Logging In to the BMU 3e Loading the UC License 6b
eSpace Mobile
Verifying Voice Calls on the Configuring the Trunk for Connecting the Unified Gateway to the
8a eSpace Desktop 10a Meeting MS 12a Configuring Linkage SIP
Numbers
8b
10d Uploading the Meeting Client
8b Verifying CTD Calls on the 10b Setting Multimedia Meeting 12b Configuring UC Accounts
eSpace Mobile Parameters 8c Installation Package
Verifying VoIP Calls on the
8c 10c Configuring the Multimedia 10e Verifying Multimedia Meetings 12c Verifying Phone Linkage
eSpace Mobile Meeting Service
Verifying Corporate
9a Loading the Meeting Script 9e Verifying Instant Voice Meetings 11a Configuring Departments 11e Directory
Verifying the Function of
9b Configuring Meeting Access 9f Scheduling Voice Meetings 11b Configuring User Levels
Codes
9c Setting Meeting Parameters Verifying the Function of Joining Configuring IP Phones
9g Scheduled Voice Meetings 11c
Setting the Email Parameters for Importing the Corporate Directory
9d 11d from an Excel File
Sending Meeting Notifications
4
3c Logging In to the BMU
Step Operation Result or Other Related Information
In this example, the IP address of the BMU is 192.168.1.100.
Check the connection between the The PC must use an IP address that is in the same network segment
1
PC and the BMU. as the BMU, such as 192.168.1.11. You can use the ping command
to check the network connection.
The login page for the administrator is displayed.
Open Internet Explorer on the PC,
Internet Explorer must be of version 6.0, 7.0, 8.0, 9.0, or 10.0.
2 enter http://192.168.1.100:8081 in
the address box, and press Enter. If a message indicating a website security certificate error is
displayed, click Continue to this website (not recommended).
The default user name and password of the administrator are admin
and 1qaz@WSX respectively.
Enter the user account and password
3
of the administrator and click Login.
Change the password as soon as possible after the first login.
3 2
4 Click the License tab and verify that the license data is correct.
5
4 Configuring Users
Before verifying functions, you must configure the unified gateway, add the unified gateway on the BMU, and configure
SIP numbers and UC accounts to ensure that commissioning tasks can be performed properly.
2
2
In the preceding command, the IP address is that of the BMU. Enter the IP address based on section 2b "IP
Address Plan."
Save the configuration in time to avoid configuration data
3 Run the save command to save the data.
loss after the device restart.
6
4 Configuring
4c Users
Configuring SIP Numbers
You need to configure SIP numbers for UC soft terminal users and IP phone users. The procedures for configuring SIP numbers for
the two types of users are similar. If you have configured SIP numbers for IP phone users by referring to section "Configuring SIP
Users" in the eSpace UC V200R002C00 IPT Quick Configuration Guide, you do not need to configure SIP numbers for IP phone
users again.
Step Operation Result or Other Related Information
1 Choose UC Account > SIP Number. -
Based on the system prompt, check whether prefix 8 automatically
Click Add, enter the SIP number information, and added by the system conflicts with the prefix configured on the unified
click OK. gateway. If no, click OK.
This step describes how to add SIP numbers in batches. The
procedure for adding a single SIP number is similar. For details about
how to configure SIP numbers for linkage, see section 12 Verifying
Phone Linkage.
Enter the SIP number information based on section 2a User Plan.
IsJoint: Set this parameter to No.
Device EID: Generally, set this parameter to the start number.
2
Type:
Set this parameter to UC when configuring SIP numbers for eSpace
soft terminal users.
Set this parameter to Common terminal when configuring SIP
numbers for IP phone users.
Auto Add Prefix: Set this parameter to Yes so that the system
automatically configures the first digit of SIP numbers as the intra-
office prefix.
For details about these parameters, see the help information on the
web page.
Choose Functions > Unified Gateway Manage Save the configuration in time to avoid configuration data loss after the
3
and click . device restart.
4d Configuring UC Accounts
You need to configure UC accounts for UC soft terminal users and IP phone users. UC soft terminal users use the UC accounts to
log in to UC soft terminals. IP phone users use the UC accounts to log in to the BMU self-service page to schedule meetings or
configure services such as One Number Link You (ONLY).
Step Operation Result or Other Related Information
1 Choose UC Account > UC Account List. A security warning is displayed. Click Yes to continue.
Click Add, enter the UC account information, and
click OK. This step describes how to add a single UC account. For details about
1 how to import UC accounts in batches from an Excel file, see section
11 Verifying the Corporate Directory Service. For other methods of
configuring UC accounts, see the eSpace UC Product Documentation .
Enter the UC account information based on section 2a User Plan.
UC Service:
2 Set this parameter to Enable when configuring UC accounts for UC
3 soft terminal users.
Set this parameter to Disable when configuring UC accounts for IP
2 phone users.
Service Number: Select a SIP number that has been configured. A UC
account can be used to log in to an UC soft terminal and initiate calls
only after the UC account is bound to a SIP number.
Password allocation mode: Set this parameter to Specified
password. The password is used to log in to UC soft terminals and the
BMU self-service page.
Account role: Set this parameter to Normal User.
Set other parameters based on the site requirements or use the default
values.
7
7
5 Deploying the eSpace Desktop
Prerequisite: The installation file eSpace(vx.x.x.x).exe, contained in PCClient_for_UC2.2.zip, has been obtained. To
obtain the installation file, visit http://support.huawei.com/enterprise/ and choose Software > Unified Communications
and Collaboration > Unified Communications > Unified Communications Endpoints > eSpace Desktop.
Enter the account and password, and use the default Account: Enter the UC account.
5
value Online and Intranet. Password: Enter the password of the UC account.
8
6 Deploying the eSpace Mobile
This document describes how to deploy the eSpace Mobile. The procedure for deploying the eSpace Mobile HD is the
same.
Prerequisites:
The installation file eSpace_iPhone.ipa or eSpace_AndroidPhone.apk, contained in Mobile Client.zip, has been
obtained. To obtain the installation file, visit http://support.huawei.com/enterprise/ and choose Software > Unified
Communications and Collaboration > Unified Communications > Unified Communications Endpoints >
eSpace Mobile. You can also download the installation file from the App Store, Google Play, or Huawei's application
market by searching for eSpace UC.
A Wi-Fi network is available, and the MAA can be accessed from the Wi-Fi network.
6a Configuring the MAA
Step Operation Result or Other Related Information
1 Log in to the MAA server as the administrator user. -
The configuration file is stored in D:\Program
Files\eSpace_UC\eSpace_UC_Server\Server\MAA\weba
Use the Notepad to open the configuration file
2 pps\MBServer\WEB-INF.
server_config.xml.
Locate the configuration file based on the actual installation
path of the MAA onsite.
Set the following parameters:
Only the parameters related to this configuration guide
<server>
are displayed. Use the default values for other
<type>IPT2.2</type>
parameters.
<ip>192.168.1.100</ip>
<!-- MAA inner port --> server:
<port>7800</port> ip: Set this parameter to the IP address of the MAA.
... port: Use the default value 7800.
<isvoip>1</isvoip> isvoip: Set this parameter to 1, indicating that the VoIP call
<isctd>1</isctd> function is enabled.
... isctd: Set this parameter to 1, indicating that the click to
<ismanageconf>1</ismanageconf> dial (CTD) call function is enabled.
<isdataconf>1</isdataconf>
ismanageconf and isdataconf: Set both the parameters to
...
1, indicating that the multimedia meeting function is enabled.
</server>
<proxy>
3
...
<IMServerCounts>1</IMServerCounts> For the preceding parameters that are set to 1, value 0
indicates that related functions are disabled.
<IMServerIP>192.168.1.100</IMServerIP>
proxy:
<IMServerPort>8011</IMServerPort>
... IMServerCounts: Set this parameter to the number of
</proxy> eServers.
<appserver> IMServerIP: Set this parameter to the IP address of the
... eServer.
<tcpConnection>2</tcpConnection> IMServerPort: Use the default value 8011.
<ip>192.168.1.100</ip> appserver:
... tcpConnection: Set this parameter to 2. The parameter
</appserver> value must be greater than the number of AppAgents.
ip: Set this parameter to the IP address of the AppAgent.
Choose File > Save As, set Encoding to UTF-8, and If you use other text editors to edit the configuration file,
4 ensure that the file encoding format is set to UTF-8 when
click Save.
you save the configuration file; otherwise, users may fail
to log in to the eSpace Mobile.
5 Restart the MAA service. For details, see section 3a Verifying the Installation.
9
6b Installing and Logging In to the eSpace Mobile
This document describes only the method for configuring intranet access. For details about how to configure extranet
access, see section "Verifying Extranet Access of UC Terminals" in the eSpace UC Product Documentation.
In this document, the iPhone version is used as an example to describe the operations on the eSpace Mobile. These
operations may be slightly different on Android phones.
2 Tap on the home screen of the mobile phone. The eSpace Mobile login page is displayed.
10
7 Verifying the IM Service
The IM service can be used immediately after the eSpace Desktop and eSpace Mobile are deployed. No special
configuration is required.
Repeating the preceding steps, user A searches User D receives the instant message and replies to
6 for user D in the corporate directory and sends an user A with another instant message. User A receives
instant message to user D. the reply.
9 User D taps corresponding to user E. The IM chat page with user E is displayed.
11
7b Verifying Temporary Group Instant Messages
The eSpace Desktop allows users to create temporary groups and send instant messages within a temporary group. The
eSpace Mobile does not support the temporary group function.
Step Operation Result or Other Related Information
1 On the IM chat page with user B, user A clicks . The Select Contact page is displayed.
1 1 2 -
3
Users A enters the message content and sends the instant Other members of the contact group receive the instant
6
message. message sent by user A.
eSpace Mobile user D chooses Contacts > Groups and The contact group IM chat page is displayed on the mobile
7
taps group info. phone.
Users D enters the message content and sends the instant Other members of the contact group receive the instant
8
message. message sent by user D.
12
8 Verifying the Voice Call Service
The voice call service can be used immediately after the eSpace Desktop and eSpace Mobile are deployed. No special
configuration is required.
To enable internal users in an enterprise to make voice calls with external users, you must configure the trunk for
connecting the unified gateway to the PSTN. For details, see section "Configuring Trunks" in the eSpace UC
V200R002C00 IPT Quick Configuration Guide.
eSpace Mobile user D sets the call mode to VoIP on the The call mode is displayed as VoIP on the
5
keypad. mobile phone.
13
9 Verifying the Voice Meeting Service
The voice meeting service is a voice service implemented by the unified gateway to allow multiple parties to communicate
in voice simultaneously.
9a Loading the Meeting Script
After the meeting script is loaded, users can hear meeting announcements when dialing meeting access codes.
Prerequisite: The unified gateway software package 01 eSpace U19XX.zip for the correct model and version has
been obtained. To obtain the software package, visit http://support.huawei.com/enterprise/ and choose Software >
Unified Communications and Collaboration > Unified Communications > Unified Communications Gateways
> eSpace U19XX.
2 3
3
2 3
Wait for the system to load the meeting script. When the message "successfully loads the script" is displayed,
click OK.
Click the Command Tree tab and run the save Save the configuration in time to avoid configuration
4
command to save the data. data loss after the device restart.
14
9c Setting Meeting Parameters
Step Operation Result or Other Related Information
Choose Functions > Unified Gateway Manage >
1 -
Enterprise.
Click Modify and enter the enterprise information.
2 Max. Participants: maximum number of concurrent
participants in all meetings. The value must be smaller
than that allowed by the license on the unified
gateway.
Max. Meetings: maximum number of concurrent
meetings that are supported. The value must be
2
smaller than that supported by the MTU board on the
unified gateway. For details, see the eSpace U19XX
Product Description.
Internal/External Number: Set the two parameters to
the meeting access code for internal users and that for
1 3
external users respectively.
15
9e Verifying Instant Voice Meetings
eSpace Desktop and eSpace Mobile users can directly initiate instant voice meetings using UC soft terminals.
Alternatively, they can log in to the BMU self-service page and schedule instant voice meetings. IP phone users can only
schedule instant voice meetings by logging in to the BMU self-service page.
eSpace Desktop user A clicks in the lower left The page for scheduling a meeting is displayed.
corner of the main page and chooses Schedule
Meeting. eSpace Mobile users and IP phone users can open
2
1 Internet Explorer on a PC, enter http://IP address of
the BMU in the address box, press Enter, and log in
1
to the BMU self-service page using the UC account
and password.
16
9f Verifying the Function of Scheduling Voice Meetings (Continued)
Step Operation Result or Other Related Information
In the Participant and meeting notice area, user A configures the mode and time for sending meeting notifications.
Note: The short message service (SMS) notification function can be used only after the eSpace UC is connected to the
mobile agent server (MAS).
User A sets the number of participants to invite, clicks Set, enters the participant information (including the information
about user A), and clicks Save Participants. The meeting is scheduled successfully. All participants receive the email
notification.
A participant can receive the email notification only when Email is set for the participant.
1 2
4
3
Joining a meeting 1
as an eSpace User A joins the meeting as prompted.
Desktop user
Meeting Access No.: Set this parameter
based on section 9b Configuring Meeting
2
Access Codes.
Meeting ID and Password: Obtain the
parameter values from the meeting
notification email or from the moderator.
2
Joining a meeting
An eSpace Mobile user or an IP phone user dials PSTN users can join meetings by dialing the
as an eSpace
3 the meeting access code 6666 and joins a meeting meeting access code for external users, that
Mobile user or an
as prompted. is, 28886666.
IP phone user
17
10 Verifying the Multimedia Meeting Service
In addition to the functions supported by the voice meeting service, the multimedia meeting service supports video and
data functions such as video communication, desktop sharing, document sharing, media sharing, e-whiteboard, and
polling.
10a Configuring the Trunk for Connecting the Unified Gateway to the Meeting MS
Step Operation Result or Other Related Information
Log in to the unified gateway and access the Config For details, see section Appendix A Logging In
1
mode using the LMT. to the Unified Gateway Using the LMT.
18
10c Configuring the Multimedia Meeting Service
Step Operation Result or Other Related Information
19
10e Verifying Multimedia Meetings (Continued)
Result or Other Related
Task Step Operation
Information
Open the received notification email and click the meeting
URL in the email to join the multimedia meeting.
When the meeting invitation is displayed, click Join conf The multimedia meeting page is
5
and join the multimedia meeting as prompted. displayed.
20
11 Verifying the Corporate Directory Service
11a Configuring Departments
Step Operation Result or Other Related Information
1 Log in to the BMU as the admin user. For details, see section 3c Logging In to the BMU.
2 Choose UC Account > Department Management. The department management page is displayed.
Right-click the enterprise name (SysDomain in this example), choose Create sub department, enter the
department information, and click OK.
1
3 2
3
Restart the eServer services for the configured user levels to take effect.
1
To restart the eServer services, perform the following steps:
1. Log in to the BMU server and right-click in the
3 3
2 system tray.
2. Choose to restart the eServer services (that is, the
eSpace service).
4 Restart UC soft terminals for the configured user levels to take effect.
21
11c Configuring IP Phones
When the corporate directory is configured on the BMU, the eSpace Desktop and eSpace Mobile can immediately
obtain the corporate directory without special configurations. IP phones can obtain the corporate directory only after
the address of the corporate directory server is configured. Before performing the steps described in this section,
ensure that you have configured basic data on IP phones by referring the eSpace UC V200R002C00 IPT Quick
Configuration Guide, and users can log in to IP phones.
The settings shown in the figure are for reference only. Fill in the Excel file based on the site requirements.
22
11d Importing the Corporate Directory from an Excel File(Continued)
Step Operation Result or Other Related Information
Configure the account import policy.
4 Click Back. The account list is displayed, where you can view the accounts that have been imported.
23
12 Verifying the Phone Linkage Service
When the phone linkage service is enabled for a user, an IP phone responds accordingly as the actual communication device
when the user initiates, answers, ends, or rejects a call on the eSpace Desktop.
Choose Functions > Unified Gateway Manage Save the configuration in time to avoid configuration data loss after
4
and click . the device restart.
24
12c Verifying Phone Linkage
Task Step Operation Result or Other Related Information
Log in to the eSpace Desktop as user8500 If a message is displayed indicating that
1 and log in to an IP phone using the SIP phone linkage is enabled successfully,
number 8500. skip step 2.
On the eSpace Desktop, click in the
Enabling phone lower left corner of the main page.
1 A message is displayed indicating that
linkage
phone linkage is enabled successfully.
2
The icon is displayed on the main
2 page.
25
Appendix A Logging In to the Unified Gateway Using the LMT
Step Operation Result or Other Related Information
The LMT software package IPT_LMT.zip is stored in the
02 Tools\LMT directory of the U1900 version software
package.
Obtain and decompress the LMT software To obtain the U1900 version software package, visit
1
package. http://support.huawei.com/enterprise/ and choose
Software > Unified Communications and
Collaboration > Unified Communications > Unified
Communications Gateways > eSpace U19XX.
Double-click IPT_LMT.exe in the IPT_LMT
2 The Local Maintenance Terminal window is displayed.
folder.
Right-click Device Tree and choose Add
3 The Add Device dialog box is displayed.
Device from the shortcut menu.
Name: Enter an easy-to-remember name.
Enter the name and IP address of the unified
4 IP: Set this parameter based on section 4a "Configuring
gateway, and click OK.
the Unified Gateway."
Right-click the newly added unified gateway
5 from the Device Tree and choose Connect from The device connection dialog box is displayed.
the shortcut menu.
Default values for parameters:
User name: admin;
6 Enter the login information and click OK.
View mode password and Config mode password:
huawei123
26